Virgin Media Outage Report in Halewood, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Halewood, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Runcorn, Prenton, St Helens, Wallasey and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Honestly I could rant for ages about how bad Virgin media WiFi is, and they never seem to make an effort to improve it
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Charlotte Louise Middleton
(@charl_middo) reported
from
Liverpool, England
@virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!
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Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.
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Shaun Fitzsimmons
(@ShaunAFitzy78) reported
from
Birkenhead, England
@virginmedia I'm not a customer, I was just reciting what appears to be a generic message of customer service centre's, cheers anyway
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Thanks for the info, leaving due to 6 weeks of problems and very many hours on the phone to yourselves trying to rectify . Told problems sorted when they clearly are not . Causing personal stress to me every time I make another long futile phone call to 150 ( waited 3hrs once)
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Gary Beggs
(@GaryBeggs_8) reported
from
Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!
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Danny Wyatt | OnlyFans 25% off
(@DannyWyattXXX) reported
from
St Helens, England
Anybody else having Virgin media problems? #virginmediadown
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Phil
(@ThePhilAtkinson) reported
from
Liverpool, England
Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?
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Clare Marie Watson
(@Sarahsgracesmum) reported
from
Birkenhead, England
@virginmedia executive team emailed on 16th Feb to say they would deal with my issue within 28 days. Still waiting whilst you've taken more money for a useless service...I smell a sinking ship
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@DeannaLouise93 @virginmedia We’ve had nothing but issues as well D!! I raised a complaint and they keep saying they can’t contact us! Nobody has called my dad! Still having issues after two engineers!
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Acko
(@Acko_79) reported
from
Liverpool, England
Sort this **** service out. All night no internet @virginmedia
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Thank you , so I’m good to cancel my direct debit then? I mean if we are currently £84 in credit and our disconnection will be before the next bill date . I didn’t know if money was returned via the DD method but if it’s cheque then we are good to cancel our direct debit ? TIA .
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Simon Janion
(@chaser_51) reported
from
Runcorn, England
@virginmedia HELP!!!! I have had not TV service for nearly 9 hours with fault code W102 on both the TiVo boxes. I have reset the Hub and rebooted both boxes, checked all the cabling and still nothing. My postcode start WA7. PLEASE FIX ASAP!!!!!!!
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Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Hems
(@danieldhems) reported
@virginmedia How many negative experiences is it going to take for you to operate your business honestly and actually serve your customers? A search for "virginmedia" turns up tweets that are 99.9% complaints and pleas for help, every minute of every day.
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Darren Hebden
(@Darren1Hebden) reported
@virginmedia So no actually help with the issue i had. Feels like a standard canned response. Thanks for nothing, complaint has been sent as hopefully I’ll get a less robotic response.
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Jigger
(@jiggerbyte) reported
@virginmedia While waiting for me to get hold of someone from that team, which could take hours/days. Please tell me what the issue is with these outages/poor performance, when will these be resolved, and how will you be compensating for such unreliable service?
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Anne Campbell
(@annecambridge) reported
@LucyWCam @virginmedia I had same problem and eventually cancelled my subscription. That prompted them to ring me! I have now changed over to Zen for broad band and just using free view for TV. It is wonderfully trouble free and costs a fraction of Virgin- and they have terrific customer service!
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Dave(6x🏆)🔴CHAMP19NS 🔴
(@dave_taylor1265) reported
@virginmedia we cancelled our contract had various calls to keep the service but told them no.we have now had an email saying thanks for making changes and started a new contract tried to call for days but no answer if we get no response we will be getting in touch with @Ofcom
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Alex CH
(@archlds) reported
@virginmedia I've got a new place and my current vm is out of contract. I'm trying to setup a package at my new place and was hung up on due to tech issues and told I'll be called back. No call yet. Can you help please?
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wez
(@wezc83) reported
@caffyhank @virginmedia Av been having the same issue for months now . Absolutely shite @virginmedia
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Jewel Tree Shop UK
(@jeweltreeshop) reported
@virginmedia hi, are virgin media down in En3 postcode
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Tim
(@Tim31065542) reported
@smiles333 @MartinSLewis @virginmedia Just stop your DD. Their quick enough to contact you then. When they took over from NTL they tried to screw me over by breaking the channels up into packages. But I never paid them a penny because I’d never been informed that they’d taken over NTL.
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Josh
(@itsyaboyjdubz) reported
@mikehoughmusic @virginmedia They charge my Nan for a service she wasn’t receiving. Bearing in mind my Nan is a pensioner. In the end they refunded her and updated her box. Prefer Sky if I’m honest.