Virgin Media Outage Report in Halewood, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Halewood, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Upton, Liverpool, St Helens, Warrington, Birkenhead, Runcorn and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Upton |
TV | |
| Liverpool |
Internet | |
| St Helens |
Internet | |
| Upton |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia wow I’m Disappointed with your services last wk there was an outage so u gave 5g for every1 to use didn’t know you was gonna take it away on the Monday I think that’s disgusting I have five lines with you plus home! Something better needs 2 b done not all use net
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AmyNaylor
(@amynaylorr) reported
from
Liverpool, England
@virginmedia Hi, my 4G/Phone calls/Texts arent working on my phone even though I have 4 bars of signal, wondering if it's a phone problem or a problem with the virgin network
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catherine
(@1972CW1972) reported
from
Garston, England
@virginmedia seriously listening to stupid music for 12 minutes, gets thru, told to hold and then cut off 😫
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@virginmedia Any deal that a new customer can get would be fine :) I don’t think it’s fair a customer that’s been with you for 10 years who already has all the equipment needed should pay more for less
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simonmcbeth
(@simonmcbeth1) reported
from
Birkenhead, England
@virginmedia @marcyeboah That’s the problem. You can’t help on social media as you are not empowered to do so. You merely advise to call the number that is causing all of the issues in the first place
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number , I wish to cancel my contract but haven’t got time to be constantly on hold .
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@virginmedia I’ve had issues during my 12month contract & I still rang up to renew. I was then told I wasn’t entitled to any new customer deals & I’d have to pay a £1 more a month for your budget service compared to what a new customer would pay for your top package.
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simonmcbeth
(@simonmcbeth1) reported
from
Birkenhead, England
@virginmedia Send an engineer to fix the faulty equipment would be a start. Manager never called back btw. #shocking
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Iain Dyer
(@IainMichaelDyer) reported
from
Garston, England
@virginmedia Simply by reconnecting my services after saying that you were happy to rearrange the bill payment date and my services would be unaffected. I have been told this is impossible though so cant see it happening. Its really bad customer service IMO.
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simonmcbeth
(@simonmcbeth1) reported
from
Birkenhead, England
@LeoNak8484 @bt_uk @virginmedia @virginmedia just as bad I’m afraid
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catherine
(@1972CW1972) reported
from
Garston, England
@virginmedia That’s the number I’ve been on hold to, then got cut off. I have 3 phone acc, TV, broadband and a business acc. I just want to cancel one sim and it seems impossible
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@MattTRFC @Stemac2010 @virginmedia Yes Matt, I was shocked too I had no choice but to hand my 30days notice in, I’ve been with them since 2009 no way I’m paying £1 more a month for 100mb compared to what a new customer would pay for 300mb!
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Lucy87
(@Lucy8720) reported
from
Birkenhead, England
@virginmedia Getting seriously fed up of watching something on Netflix and 20 mins in and it goes off again. Same with my phone, always has an exclamation bar next to it. Internet is awful, i was told if im not getting what im supposed to be i can cancel which is what i will be
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simonmcbeth
(@simonmcbeth1) reported
from
Birkenhead, England
Shocking service from @virginmedia call centre tonight and still waiting for a manager to call me. #notholdingmybreath.
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simonmcbeth
(@simonmcbeth1) reported
from
Birkenhead, England
@ChrisMa72444992 @virginmedia Wow! Really are breaking the boundaries in shocking customer service
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Buttery Keith
(@75jacko) reported
from
Runcorn, England
Superfast broadband you say @virginmedia but no connection for virtually the past 2 days in the WA7 area. Each time a time is set for fix estimate it changes by an hour or even more, last night extended from 11pm to 8am and now saying 10.05am. Not good enough!!!! #shambles
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Dan Cross
(@dancross88) reported
from
Haydock, England
Absolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.
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Michael
(@moore12_michael) reported
from
Heswall, England
@virginmedia your network has been down most of the day to more than just some of your customers!! My 12 year old daughter unable to phone/message me and I’m unable to track her T1 diabetes levels which requires data. Shocking you are not treating this with higher priority!
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number I wish to cancel my contract but haven’t got time to be constantly on hold.
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simonmcbeth
(@simonmcbeth1) reported
from
Birkenhead, England
@virginmedia @McBeth1977 You need to actually get to speak to somebody in order to raise a complaint.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Haden J-Robbins
(@hjrlive) reported
@virginmedia Thanks - I believe it has now been fixed. Though I have an issue with my parents Virgin Broadband now - can I please DM you to see if you can help? I am wondering if I could look at getting an engineer's appointment before next Friday - i.e. be in line for a cancellation :-)
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Andrew Millington
(@MillingtonVilla) reported
@ITVX I’d rather watch the football through Virgin Media Go app…why would I want to watch a big game like this and not be able to message people at the same time?! Poor app…
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thank you miura
(@jellyfishpond) reported
@enabasu @littleclibe @virginmedia Fellow LS6er here, very frustrating :( is the wifi still down for you guys?
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Sam Sciortino
(@brothatlifts1) reported
@virginhelp @RalphNe32269576 @virginmedia No service since 9am this morning. Area KT16
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pamela gibson
(@pamelagibs) reported
Virgin Media has got to be the absolute worst! 3 months of service outage in S11 and now no internet for 2 days in SE London - including the England v France game…. Sorry doesn’t cut it - you are beyond redemption
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Sara Cranmer
(@time_for_wine) reported
@virginmedia broadband down again for the 2nd time today! Portsmouth area. Not acceptable. What’s going on?
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BenSh
(@BenSh) reported
@virginmedia Internet has been somewhat slow and sometime disappears over the last week. PO8 0 area. Staus checker says all ok but when run hub checker it says engineers working on it which seems the reverse. What is happening?
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Chris Webb
(@ChrisPWebb) reported
from
Blackpool, England
Just as the main event starts, my @virginmedia internet goes down for the 10th time this week 🤬 #WarringtonLopez
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Stephen Moseley
(@StephenHMoseley) reported
@virginmedia being the worst internet provider in the country once again. Good job there’s nothing important going on, like a World Cup semi final…
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Rob Hill
(@robhillglp) reported
@virginmedia Do they change within 10 mins? Thought not. You team have no clue. And your solution is to call the number I spent an hour on the phone too? Or email a complaint??? Perhaps you could pick up the phone and sort it out? That’s what I do in my business