Virgin Media Outage Report in Halewood, Knowsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Halewood, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Chester, Warrington, St Helens, Liverpool, Prescot, Upton, Widnes, Runcorn and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Warrington |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Warrington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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ann
(@lestervose) reported
from
Haydock, England
@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
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jess carney
(@bloodshakex) reported
from
Wallasey, England
@virginmedia your virgin media store is down, and won’t let me watch a film that I’ve paid £8 for. The most disappointing service I’ve ever received, as I held on your phone line for 40 minutes only to be told nothing can be done.
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
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Dan the Man 🏳️🌈
(@pendo86) reported
from
Rainhill, England
The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
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PENALTYPOOL
(@DJGlassBack) reported
from
Liverpool, England
Why is my wifi not working yet again @virginmedia beyond a joke now
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
As usual shocking from @virginmedia trying to log on to my online account. Changed password and now it’s not accepting the new one or old one. They are terrible!
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Katie Cannon
(@yorkshirerosie) reported
from
Warrington, England
@virginmedia V pleased with the outcome , refunded and guaranteed that no further international calls will be allowed. Not sure how it was made in the first place but I’m not out of pocket so great customer service 👍
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beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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Trains
(@radio_caroline) reported
from
Haydock, England
Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
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Michael Griffiths
(@M__Griffiths) reported
from
Liverpool, England
Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
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LIAM REILLY🌹
(@LIAMREILLY20) reported
from
Warrington, England
@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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chlo
(@prettyvisit0rs_) reported
from
Widnes, England
can you please advise why i’m being told that nobody in your company can take a complaint call at this moment @virginmedia
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Tim Groves
(@Tim2300G) reported
from
Birkenhead, England
@Hortini @virginmedia I have had this on other media sites, my email address had been used to attempt to hack/login. Scammers failed attempts logged me out as well .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KB
(@HartlepoolLoyal) reported
@SIMA1872 @virginmedia Never experienced nothing like it. Having to repeat the stuff 5 times after getting passed about to other departments.
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XnNitro
(@XnNitro) reported
@virginmedia I presume I'm getting compensation for the 2/3 weeks this issue has been going on for.
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Broomey
(@Broomey6) reported
@virginmedia @virginmedia I'm still not up an running and being told I have to wait for an engineer for 5 days What sort of joke is that. So my service goes down ans apparently it's all back up now. But I have to wait 5 days. Joke
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Paul Buckle
(@Buck1e) reported
@virginmedia Well it's already cancelled. Your scaremongering retentions advisor who will happily lie to keep a customer and no doubt his commission for doing so instigated that decision. Openly lying about your services and other suppliers isn't good business practice.
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Giles Batchelor
(@GilesBatchelor) reported
@KimMCutter @vmbusiness Kim I'd suggest it's because "high quality customer service" and "virgin media" are often mutually exclusive concepts?
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.
(@ggh1992) reported
@HartlepoolLoyal @virginmedia Mate they do that to everyone that tries to cancel you just need to complain about it
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Chris Grannell
(@CJGrannell) reported
@Beviathan @virginmedia Awful service
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Charlie Strachan
(@CharlieStracha2) reported
from
Manadon, England
@virginmedia tried calling as my TiVo box has no signal & won’t turn on. Your customer service is not even working 😤
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kevin cox
(@kevincox4) reported
@virginmedia Tried to make a complaint was refused
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Sue Higgins
(@SDH1844) reported
@virginmedia Just to help you understand. I am the account holder. We have to conduct conversations via Whatsapp. Your agent had no ability to Whatsapp my daughter or add her to the chat. Virgin mobile cannot call my daughter. Which number shall my daughter call you on please?