Virgin Media outages and service status in Halewood, England

Problems in the last 24 hours in Halewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halewood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Halewood, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Birkenhead, Warrington, Runcorn, Liverpool, St Helens, Wirral, Prescot, Prenton, and Billinge Chapel End.

City	Problem Type	Report Time
Ellesmere Port	Internet	7 hours ago
Birkenhead	Internet	7 hours ago
Warrington	Total Blackout	7 hours ago
Runcorn	Internet	7 hours ago
Liverpool	Internet	2 days ago
St Helens	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

• 
  Tony (@AckerHeron) reported 15 seconds ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Nicola Bates (@Nicolajb87) reported 26 seconds ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Josh (@Parleyyyyyy) reported 3 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Lesley Murray (@les_murray71) reported 6 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Emma (@EmmaZhaan64) reported 9 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Gary Kilroy (@Gary_Kilroy) reported 17 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  lloyd #utft (@111O1O1O11O) reported 19 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Emma (@EmmaZhaan64) reported 27 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Amanda Ralph (@aralph50) reported 28 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 29 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Mrs Smith (@SmithysMaud) reported 30 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Anne McCormack (@1AnneMcCormack) reported 30 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Cambo (@cambo691) reported 30 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Chris Wright (@ChrisWAzure) reported 32 minutes ago from Liverpool, England

  @virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....

• 
  Rebekah Jones (@RebekahP1nk) reported 37 minutes ago from Prenton, England

  @virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..

• 
  Gary Banks (@GaryBan47314801) reported 43 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Lee (@Crosby71) reported 43 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Simon Roberts (@Simonrob1984) reported 48 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Tim Jackson (@TimmyJ1972) reported 51 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Maureen StewartJones (@supergran22) reported 55 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 7 minutes ago

  @Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...

• 
  Hypocrisy Hunter (@HypocrisyHunta) reported 7 minutes ago

  @virginmedia @Benleo Ben will get back to you, his internet is down. AGAIN.

• 
  Glenn Edwards ⚽️🥊🦮 🇬🇧 (@glenn_coin) reported 7 minutes ago

  @Benleo @virginmedia It’s the only option I have that doesn’t use Openreach lines, which are crap. They were terrible when they were NTL as well, seems like nothing has changed.

• 
  Pete Long (@petelongrs) reported 9 minutes ago

  @Benleo @virginmedia I can sympathise with you. 'EDF'? Early disconnection fee. How the actual fuff did that ever get allowed? If people don't pay, turn off their service; no need for an additional made-up fee. When I moved providers, one of these jerks in the call centre claimed he'd get sacked if I didn't tell him which alternative provider I'd chosen. I mean, it's not like I'd been with them for over 25 years or something.

• 
  Andy Nightingale (@Mat_Man_Miracle) reported 10 minutes ago

  @Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.

• 
  COVENANT ENFORCER ENGLAND (@SniperRais) reported 11 minutes ago

  @Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.

• 
  Iain Lawrie (@IainLawrie51) reported 14 minutes ago

  @virginmedia Thank you Vigin Media for spoiling the end of the PGA Tournament, WIFI kept cutting out near the close of the Tournament so don't know who won, shoddy service to say the least, why should we pay for a mediocre service, not fit for purpose.

• 
  N5 (@HollowayRd73) reported 16 minutes ago

  @Benleo @virginmedia I think #Vodafone takes some beating in the crap call centre department, but I feel your pain

• 
  sjb (@sithsayer) reported 19 minutes ago

  @Benleo @virginmedia They gave me a CCJ because they failed to action my notice and I complained, so they ignored the complaint in and pursued me for the month although had a PAC . I refused to pay it the never wrote to me. They just put a CCJ on me. @virginmedia WORST INTERNET COMPANY IN BRITAIN..

• 
  Fi (@feebee_69) reported 20 minutes ago

  @virginmedia I'm only engaging with them until they hang up or start crying 🎉