Virgin Media Outage Report in Halewood, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Halewood, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Birkenhead, Wallasey, Ellesmere Port, Chester, Upton, St Helens, Prenton, Runcorn, Widnes, Newton-le-Willows and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
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Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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Tom Kelly
(@topbalcony) reported
from
Seaforth, England
@virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Kim Shelley
(@KimmyLFC) reported
from
Seaforth, England
@virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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Ben 🌶️
(@TLClassless) reported
from
Birkenhead, England
@Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂
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Sara Hughes❤🦁
(@mrsyozzer1) reported
from
Birkenhead, England
Yes annoyingly intermittent service, any idea when it'll be sorted @virginmedia
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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michael allen
(@shmike07) reported
from
Seaforth, England
@III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Em 💗💛💙🏳️🌈🏳️⚧️
(@Chaimeleon) reported
@virginmedia Hi, the service is working again however it will continue to be spotty.
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CR1M1NAL
(@aaronmcfarland6) reported
@virginmedia been having internet issues since February, your website checks keep saying intermittent signal in my area. Is there anyway to pinpoint what’s causing it? BT28 area
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Laurie
(@Lauriedl_) reported
@virginmedia That's not quite what I need. We've had service issues for a number of days before we finally reported it to you so under your poor rules, we won't fit your criteria. We both have receipts for our extra costs due to your poor WiFi, rather than your own decided prices.
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Claud Burkinshaw
(@ClaudBurkinshaw) reported
@virginmedia on that note, I would encourage everyone who was thinking about joining @virginmedia to seriously consider and instead, go with one of their many competitors for a far better experience and service. I will post this every day for the rest of my @virginmedia contract.
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Paul Magrath
(@Maggotlaw) reported
@virginmedia Now it’s dropped again! No internet today - despite weeks of digging up road for new fibre - or is that a rival co? G Network: explain!
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Neil Pickersgill
(@npick69) reported
@virginmedia please help broadband not working in SG17 5.. postcode think it’s your area 24. The virgin app also not working so can’t can’t an update
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MaryC
(@marycallaghan08) reported
@virginmedia you’re a disgrace! I’ve spent 5 hours on the phone to India trying to get connected to WiFi. Still no resolution then you try to add gadget rescue to my package. Angry & pissed off with you #virginmedia
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Umair
(@UmairUchiha) reported
@virginmedia Well there is but we already called and they said there’s nothing wrong 😑. So what’s the point continuing the contract… we pay more than we get. The internet sucks and we ending the contract…. Unless you guys can give use Good upload and download speed for a good deal.
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Paul Magrath
(@Maggotlaw) reported
@virginmedia Yes that works. I've filed a complaint, about general unreliability. The problem is that all the performance comparisons focus on speed rather than reliability. It's the latter that matters when you're in the middle of a zoom meeting and the internet goes awol.
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Mattcseries3
(@mattcseries3) reported
@virginmedia @Pow184 Good luck with that, worst customer services ever, happy to take your money for fictitious speeds but don’t ever want to talk to anyone, then if you don’t want their higher package they put the phone down on you. Sky broadband was not as quick granted but out works!!