Virgin Media Outage Report in Halewood, Knowsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Halewood, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Prescot, Birkenhead, Widnes, St Helens, Ellesmere Port, Prenton, Queensferry, Wallasey, Runcorn, Chester and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Warrington |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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Pauline Hall
(@hall291) reported
from
Halton, England
@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
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Sarah Hill
(@Its_Sal_Queen) reported
from
Liverpool, England
Would love to be able to start work @virginmedia, but the Internet is down.
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Amanda Ralph
(@aralph50) reported
from
Liverpool, England
Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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James
(@jgrailpics) reported
from
Liverpool, England
When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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James
(@jgrailpics) reported
from
Liverpool, England
Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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Dave Tarleton 💙
(@davetarl) reported
from
Wallasey, England
@virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!
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DM 🦌
(@DaveMbootlebuck) reported
from
Seaforth, England
@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Emma Latham
(@EmsydilemsyL) reported
from
Liverpool, England
@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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Gary Banks
(@GaryBan47314801) reported
from
Liverpool, England
@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
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Mick Mc 23
(@Mick_McIver1984) reported
from
Kirkby, England
Anyone else useless @virginmedia gone down got no internet house is in melt down
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ
(@beakybox) reported
from
Litherland, England
@virginmedia broadband being down again, how, why
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Rebekah Jones
(@RebekahP1nk) reported
from
Prenton, England
@virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..
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Jonesy
(@RWBJ1997) reported
from
Liverpool, England
@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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DM 🦌
(@DaveMbootlebuck) reported
from
Litherland, England
@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
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Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
Internet down no good when working home #virginmediadown #virginmedia
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam B 💙
(@Xarrion) reported
@virginmedia No, they said the service would be back in a couple of days, not the engineer. The complaint says it is open, but was last updated on 23rd Nov, which is the day I raised it.
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Kim
(@kimwright741) reported
@virginmedia Think it was 521 from my OHs mobile. Couldn't do it from the landline as that is down as well 🤨
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Mike Morris
(@evcarmike) reported
@virginmedia No - a broken overheating box.! Gets so hot it could catch fire one day! I waited all afternoon and NO engineer or worst of all any communication at all. I phoned customer services who couldn't help at all and just said I should just wait!
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Paul Mac
(@PaulMacHTFC) reported
@virginmedia How do I register loss of service as lost all tv, broadband & phone services
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Ryan Hunter
(@RyanHunterRadio) reported
@virginmedia It’s showing 68mb download and usually I’m receiving speeds of 1gig down 52up.
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Stefan Cazacu
(@StefanCazacu) reported
@virginmedia Thanks for the "great" customer support. I love being talked down to and left with my issue unresolved. Also nice touch repeatedly mentioning how your service is important to me in your "little update"
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Wendy Emsen
(@Wendxii) reported
@virginmedia @virginhelp Yes this is on WhatsApp I was told I'd have to wait for a couple of hours at 18.00 last night, it's now 09.30 and apart from a message at 08.00 this morning confirming I still needed help there's been no response.
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Muna barasab
(@Miahadams) reported
@virginmedia You can email me so I have evidence that I did reach out to you for help and I have lost faith it virginmedia.thr men I spoke to from your company did not see this as a serious sittiuation and a breach of trust and took my concerns as not serious. Gaslighted me.
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QueenB™
(@TheQueenB76) reported
@virginmedia It isn't showing. The problem is you keep cutting us off whilst it's being looked into so we don't have broadband again all day and have to spend all day trying to get through if we're not cut off once we do get through.
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Gagan S
(@Gagan_gss) reported
@virginmedia Yes. They’re useless. They don’t help the range or the fact that the router goes awol