Virgin Media Outage Report in Halewood, Knowsley, England

Problems in the last 24 hours in Halewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halewood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Halewood, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Prenton, Chester, Upton, and Widnes.

City	Problem Type	Report Time
Liverpool	Internet	16 minutes ago
Prescot	Internet	3 days ago
St Helens	Wi-fi	3 days ago
St Helens	TV	6 days ago
Liverpool	Wi-fi	6 days ago
Liverpool	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

• 
  David Harrison (@ansumDave) reported 8 minutes ago from Liverpool, England

  @virginmedia The point is this was raised Wednesday I was promised a call back that afternoon Chased it up in Thursday Promised a call back by midday today at the very latest Each time I do contact your centres have to listen to awful hold music for hour and often get hung up on

• 
  Kayakmoose (@KayakmooseF) reported 9 minutes ago from Liverpool, England

  @BeanToast @skytv @virginmedia Check each month's bill very carefully as they are prone to be really inconsistent when it comes to billing. I wouldn't use them at all but no others can provide speed like there's in my area. Once others start providing a service like virgin I will be changing providers.

• 
  Darren Thomas (@DagsJT) reported 16 minutes ago from Warrington, England

  Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!

• 
  Andy Gill (@andigill) reported 22 minutes ago from Warrington, England

  @virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract

• 
  Scott Carroll (@scottcvrroll) reported 25 minutes ago from Liverpool, England

  Honestly feel like the last few months have been a battle with persistent internet issues. It’s become tiring and stressful @virginmedia.

• 
  Sheila Hibberd (@sheilahibberd) reported 28 minutes ago from Rainford, England

  @virginmedia please help V6 box is playing up, causes tv to keep going off from a few seconds to making tv turn off. It is not the TV as works fine on freeeview

• 
  Darren Thomas (@DagsJT) reported 29 minutes ago from Warrington, England

  @virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...

• 
  David Harrison (@ansumDave) reported 33 minutes ago from Liverpool, England

  @virginmedia So your promises mean nothing nor customer service. I ha e spent so much to e explaining my self and my issue. If I say I will do something I will do it. When I rang the centre yet again this morning I was again assured that a call back would be made today

• 
  David Harrison (@ansumDave) reported 35 minutes ago from Liverpool, England

  @virginmedia I have contacted you I got in touch this morning owing to complete outage It was confirmed I would be getting called today for complaint call back Guess what you failed again

• 
  Darren Thomas (@DagsJT) reported 36 minutes ago from Cuerdley, England

  And @virginmedia broadband appears to be having issues again. After losing it for hours on Friday due to a local area issue, my connection appears to have gone again and the router is constantly rebooting and searching for a connection. Not a stable service whatsoever.

• 
  @gm (@mymatedex) reported 36 minutes ago from Kirkby, England

  @virginmedia any chance someone could help me. Been trying to get through for 2 hours. Want to cancel my TVcontract and this is the hardest thing I’ve ever had to do to cancel. Going around in circles 🤯

• 
  David Harrison (@ansumDave) reported 39 minutes ago from Liverpool, England

  @virginmedia Bet if I owed money you would be in constant contact Can you arrange for call back Can you take ownership You should have a complete r could ed of notes after I have contacted you Wednesday Thursday and today this week alone Also contacted with same issue last 3 years

• 
  Paul Walsh (@walshy31) reported 43 minutes ago from Liverpool, England

  @virginmedia In work now! Family struggling at home will have to do tonight! Are there other steps you can message me. messaging on here last week service been terrible and believe the whole area from speaking to friends and family! Virgin need to acknowledge and communicate if bigger issues.

• 
  Paul Walsh (@walshy31) reported 45 minutes ago from Seaforth, England

  @virginmedia could I please have a number to speak to someone human about my WiFi issues?

• 
  MarkRP (@markrp64) reported 46 minutes ago from Liverpool, England

  @virginmedia is the WiFi down in Wavertree Liverpool. Tried rebooting our hub and still no success. Two days without WiFi. Tried phoning the other day but gave up after 50 mins,

• 
  Kris Leonard (@Kay_Leno) reported 50 minutes ago from Seaforth, England

  @virginmedia is your live chat on the website not working?

• 
  Catherine Crilly (@cathcrilly) reported 53 minutes ago from Liverpool, England

  Guys I know the world is a toilet and very bad things are happening but if there's going to be one thing to tip me over the edge, it'll be the Virgin Media interface. Absolute fiasco every time you go to watch anything 🆘

• 
  Lyndsey Moss (@lyndseym123) reported 53 minutes ago from Halewood, England

  @virginmedia our connection keeps cutting in and out while watching TV - everything else coming through the HDMI is fine. Could someone please advise if there are issues in the L25 Liverpool area please #virginmedia

• 
  David Harrison (@ansumDave) reported 55 minutes ago from Liverpool, England

  @virginmedia Ringing your service once more how pathetic is it

• 
  IDIC (@CharlieIDIC) reported 58 minutes ago from Kirkby, England

  @virginmedia you sent a new router because the other one didn’t work properly and this one is worse. WiFi non existent I want to leave your rubbish service and I’m not sitting on the phone for hours so sort it or I’m going to the ombudsman

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neal Gibson (@nealmg1) reported 4 minutes ago

  @virginmedia Hang on BREAKING NEWS: 128GB isn’t available. What an utter shambles your sales department is.

• 
  smthnwstrn (@smthnwstrn) reported 7 minutes ago

  @virginmedia We have been totally #letdown. WiFi is so terrible, we have to tether off our phones to watch anything on catch-up! What are we paying £77.50pcm for?! I am currently not home until tomorrow evening but I will be available for web chat almost anytime after that #wasteofmoney

• 
  666unholyshot (@720polyshot) reported 9 minutes ago

  @virginmedia also why does my wifi randomly just cut out for hours on end and come back on with no explanation at least thrice every month

• 
  Gill White (@GillW1220) reported 9 minutes ago

  @virginmedia Yes, there are no local issues reported

• 
  Craig Mason (@mason1980) reported 10 minutes ago

  @virginmedia O no not blackmailing just a compromise, but that is not happening fair enough , contacted ICO and the customer involved so all good

• 
  Craig Mason (@mason1980) reported 12 minutes ago

  @virginmedia Yes , but are not taking it seriously, told them to cancel my contract with no charge or will take it further informing tge customer who contract I have , but says they can't and the email wrong contract is quiet a common mistake 😮

• 
  Em 🧛🏻 (@burythecastle47) reported 14 minutes ago

  @virginmedia It says everything is fine. But it’s not fine! Restarted the router and everything and it’s still not working properly

• 
  Stuart Gardener (@IAMSTUART) reported 17 minutes ago

  @virginmedia One of your vans (YT20 UMV) hit my girlfriend’s car *hard* outside Moorfields Eye hospital last week and then drove off. No response from customer service email. Massive dent in her wheel and cracked suspension on the other side. She now can’t drive for work. Help!

• 
  Lee (@LeeCulleton69) reported 17 minutes ago

  @virginmedia Not recognizing my username/password and a 3rd party email app i use is say there is a problem with a sever for incoming mail.

• 
  Dammers/Damo/Damien (@dammers1981) reported 19 minutes ago

  @virginmedia Oh how confusing. I sacked it off. Thanks for trying to help