Virgin Media

Virgin Media Outage Report in Halewood, Knowsley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Halewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Halewood, Knowsley, England 04/24/2025 05:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Halewood, Knowsley, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prenton, Warrington, St Helens, Widnes, Prescot, Runcorn, Upton, Birkenhead, Wallasey, Ellesmere Port, Queensferry and Chester.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • paulridgway95 paul ridgway (@paulridgway95) reported from St Helens, England

    @virginmedia Tivo box was on for about 20 mins then shut down and re booted it's self

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    @sleepydeeves Yep .@virginmedia broadband and TV down in WA10, it's been flakey for months

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.

  • Footywirerob Rob Wood (@Footywirerob) reported from Warrington, England

    @virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old

  • Sheryl83 Sheryl (@Sheryl83) reported from Ellesmere Port, England

    @virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    @virginmedia I've done all that. Service was restored after two hours, but these breaks in service have been happening for three days now.

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT

  • gray_h81 Gray H (@gray_h81) reported from Roby, England

    @virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡

  • JoeyCaldwell JC🔴⭐⭐⭐⭐⭐⭐ (@JoeyCaldwell) reported from Roby, England

    @virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    @virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal

  • MerseySEO Mersey SEO (@MerseySEO) reported from Seaforth, England

    @virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.

  • suelightfoot Sue Lightfoot (@suelightfoot) reported from Saughall, England

    We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.

  • johngleo gleeson (@johngleo) reported from Liverpool, England

    @virginmedia is there an internet problem in the Norris green area

  • LisVegas81 Lisa (@LisVegas81) reported from Seaforth, England

    @virginmedia please help online isn’t getting me anywhere, no one answers questions this is my last hope.... I need a signal boost due to working from home... help

  • brownpigeon1 Brown Pigeon (@brownpigeon1) reported from Liverpool, England

    @APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.

  • dizzytix Em (@dizzytix) reported from Warrington, England

    @virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help

  • MrAshleyVP ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • Anthony1981Feb Anthony ajones (@Anthony1981Feb) reported from Birkenhead, England

    @virginmedia Still running slow. Averaging around 9-10mbps

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaCGrooveZone Lisa Conlin (@LisaCGrooveZone) reported

    @virginmedia the customer service i have experienced today is an absolute disgrace i have been on the phone today for a combined 3 hours and been through numerous departments to get cut off after being on hold and still no further forward!!! Wish i could change providers!!!!

  • ccfcfan Martin Warren (@ccfcfan) reported from Coventry, England

    @RobGyde @BenjaminLipman Not working on virgin media

  • Deathbunny13 Samantha Alice Raven 🏳️‍⚧️🏳️‍🌈 (@Deathbunny13) reported

    @virginmedia We appear to have no internet since about 3am this morning (give or take) Is there a way we can check if there are any known issues? We have both tried to log in to your services and we have both been told our passwords are incorrect and we can’t change them

  • Fungal_ Fungal (@Fungal_) reported

    @virginmedia i dont have internet again whats happpening its pissing me off.. if not gonna be fix... i want better deal i dont care

  • afcb_tom Tom (@afcb_tom) reported

    @ccfcfan @virginmedia Not working for me either

  • WilsonJevelyn Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported

    Does @virginmedia have something against @Channel4? I’m getting severe pixilation on this TV channel. This pixilation problem has been occurring for too long.

  • domcurrie Dom Currie (@domcurrie) reported

    @virginmedia placed an order on 22nd Nov, equipment meant to be delivered 5th December, then the 9th now they can't give me a date. Customer services don't known where it is. Can someone track down my order? Sort it out!

  • charlietheking Charlie King (@charlietheking) reported

    @virginmedia Given I’ve been having issues with my service for a months, I have been a loyal customer for 15 years, and I have repeatedly failed to get any kind of help from you, I find it inconceivable that you can’t pass my message to someone in your customer team and get them to call me.

  • NazrulR3x Nazrul Islam (@NazrulR3x) reported

    @virginmedia really disgusted with the service, been on the phone for 3hours and been cut off after 50mins each time trying to resolve why my phone line isn’t working. This is not the way to treat customers and run a business

  • natsus nathan sussex (@natsus) reported

    @virginmedia after 3 years of shockingly poor internet, can anyone fix it? I’m at #breaking point such poor service