Virgin Media Outage Report in Eccleston, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Eccleston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eccleston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Eccleston, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Prenton, Prescot, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 9 hours ago |
|
Liverpool
|
Wi-fi | 9 hours ago |
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Liverpool
|
Internet | 3 days ago |
|
Liverpool
|
Internet | 4 days ago |
|
Wigan
|
Wi-fi | 4 days ago |
|
Liverpool
|
Internet | 6 days ago |
Community Discussion
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Virgin Media Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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beth (@alchteb) reported from Warrington, Englandwent on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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David Brindle (@dbrindle92) reported from Liverpool, England@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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YODELhell (@YODELhell) reported from Ellesmere Port, England@virginmedia @Ramsey255Joanne HOW DARE you keep telling customers to contact YOUR chosen courier. The contract is between YODEL and Virgin. YODEL, if they even answer, will tell the customer to contact the sender. YOU chose them. YOU deal with them.
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ann (@lestervose) reported from Haydock, England@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
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My name is Michael (@Horwichbloke) reported from Horwich, England@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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knitswithbeer🐝 (@Knitswithbeer) reported from Wigan, England@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
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Lisa Patel (@Lisa_P117) reported from Horwich, England@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
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Dan Cad (@coachdancad) reported from Liverpool, England@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
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Dave Carson (@DCBlue11) reported from Liverpool, England@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
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PENALTYPOOL (@DJGlassBack) reported from Liverpool, EnglandWhy is my wifi not working yet again @virginmedia beyond a joke now
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beth (@alchteb) reported from Warrington, Englandwent on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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Blue cladding 🍺 (@EFC26PJ) reported from Liverpool, England@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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Dan the Man 🏳️🌈 (@pendo86) reported from Rainhill, EnglandThe internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
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Trains (@radio_caroline) reported from Haydock, EnglandVirgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
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Dan Cad (@coachdancad) reported from Liverpool, England@virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.
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John Eastham (@bigjeast) reported from Wigan, England@virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.
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KimSmith⛳🧘♀️ (@Tinkerbellkimmy) reported from Risley, England@virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport
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soph✌ (@Sophgrimmy_) reported from Wigan, EnglandIt’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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LIAM REILLY🌹 (@LIAMREILLY20) reported from Warrington, England@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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Grolshy (@JonGre69) reported from St Helens, England@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kayla (@mrshavron) reported@virginmedia Over a year every time we phone up they just say to reboot the rooter and every time we do this we have the same issue we have told customer service over the phone we need a new router and soon as that’s mentioned we are told someone from that department will call us back
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Cameron 💙 (@me_bmma) reportedWhy is Virgin Media wifi so bad tho, it's 2021, how hard can reliable wifi be?
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John Boxall (@jdboxall) reported from Merton, EnglandHey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
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Paul Hardy Carter (@paulhardycarter) reportedNow my @virginmedia broadband has gone down AGAIN and I have to go through the online process AGAIN - why can’t I explain the problem to somebody?
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SACHIN PATEL (@patelsachin2000) reported@virginmedia Sorry is only expected!! I know you will do nothing to give any reliable customer services. You must shut this customer service which you are running just sack of saying you have.!!
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Rose🌹🏴 (@rosijones) reported@virginmedia Can you give me the phone customers phone number? 2 formal complaints, multiple threads of Twitter conversations and we still don't have the service we are paying for. My son has a virtual assessment for his additional needs this afternoon. If we dont have WiFi, we can't attend!
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Kyle Whittall (@KyleWhittall3) reported@virginmedia Yeah, I’m getting low wifi connection speeds 5-15mb, I’ve tried a reboot, a hard reset, your guys on the phone either hang up on me or tell me to do the same stuff over and over. There is clearly a router issue, as indicated by the network diagnostic tool
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Anna Falcucci (@AnnaFalcucci2) reported@virginhelp @virginmedia I have concluded my call after 2 hours! A formal letter of complaint will be coming soon.
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Dazza (@BastionDarren) reportedHi @virginmedia my TV and phone signal as gone down at the moment help ?
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Philip Shelton (@mrphilipshelton) reported@virginmedia and thirdly. Your router and Internet are sketchy at best and drops out all the time. Customer service is the worst in the industry. If anyone is thinking of using virgin I'd suggest not.