Virgin Media Outage Report in Eccleston, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Southport, Liverpool, Widnes, Skelmersdale, Runcorn, Wigan, Prescot, Wallasey, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Southport |
||
| Liverpool |
Phone | |
| St Helens |
TV | |
| Southport |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia It’s ok I’m not explaining the issues on here then.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@DanielJL98) reported
Paying for 500 and down and 40 up and I’ve been getting 50/60 down and 15 up for the last few days @virginmedia you guys are a joke
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Michael Sidwell 🇬🇧 🇺🇦
(@SidwellMichael) reported
@virginmedia 2/2 Upon receipt of my copy of complaint email, saying complaint closed, I immediately replied saying complaint isn't closed. Not surprisingly, I 've never received a response to my reply.
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darren jonusas
(@dazarama) reported
@virginmedia Hi, I've had no internet in Hampton since 1pm yesterday. The service update page just clicks over every 12 hours! Any actually useful updates?
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Tim
(@Dangerous180) reported
@virginmedia any problems in Derby? Internet isn't working
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Wayne Roberts
(@bfcwayne123) reported
So @virginmedia have turned off my router which control's the heating and security and can't come to fix it until Tuesday, very good customer service leaving us without heat for 4 days
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Ellen Eve Reid
(@snookie1971) reported
@virginmedia lost TV Wifi and phone services in LS11 Leeds. Checked your site and no reported problems. Whats happening and when will it be fixed.
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Urijah P
(@CriminalEntropy) reported
@virginmedia @whippletom Hot to jump on this one. Have had service issues for 2 years now. Reported it multiple times & nothing is ever done about it... not the best customer service!
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O2
(@O2) reported
@cazwall05 Are you an O2 or Virgin Media customer? DM us.
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AndyrooSC
(@AndyrooSC) reported
@Dangerous180 @virginmedia Yo im in Derby too DE24 same here how long it been down for you bro?
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Just call me Lio
(@Lioris_13) reported
Bravo @virginmedia your support staff have turned a simple contract renewal into 8 days of stressful phone calls where each new person flat out lies. I just can't.... I'm trying to renew my contract is all.