Virgin Media Outage Report in Eccleston, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Southport, Liverpool, Warrington, Wigan, Runcorn, St Helens, Aintree Village, Prenton, Wallasey, Prescot, Ellesmere Port, Ormskirk, Widnes, Newton-le-Willows and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Total Blackout | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooooo fed up with @virginmedia internet dropping out with Netflix, TV & my PlayStation!!! And they reckon there isn’t a problem with our router!! #LIVID
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matt🇸🇱
(@MattJ_213) reported
from
Wigan, England
Why’s it called virgin media when it goes down more than a pornstar
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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wayne peers
(@wanner316) reported
from
Golborne, England
@virginmedia Done everything we are even losing signal now when we never did
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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David Harrison
(@ansumDave) reported
from
Seaforth, England
@virginmedia You didn't t even address it. Went on your terms and conditions and corporate statement. You have not followed up r own protocol. Would be interesting to see if the plentiful other complaints got the same short shrift. It was the lying and the price gouging that is the worst
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Gannon
(@kgannon1) reported
@virginmedia My problem is your txt service and response for this issue has been so poor I want to cancel my service. It’s simply not how you treat people. Completely unacceptable
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Kevin Gannon
(@kgannon1) reported
@virginmedia No the second engineer seemed to solve it but it started happening again. It was to do with network setting and connection cables. But we’ve now had intermittent WiFi for 7 days and no compensation for earlier loss of service
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Henry McLean-Low
(@HenryMcleanLow) reported
@virginmedia Getting very fed up of your intermittent service! Another morning of having to tether to my phone as the internet is unusable. Any ETA on fix?!
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Queer Beholder 🏳️🌈
(@Mecha_Rontharo) reported
@OllieHill @virginmedia Shockingly bad service.
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shannonaston
(@shannonastonxx) reported
@virginmedia Not sure I’m in Irvine, Scotland? Can you see if there’s issues?
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Chris Roach
(@Chrisroach) reported
@ALANMYERSMEDIA @virginmedia I moved back to Formby when we knew we were having our first child, the house we moved to wasn’t covered by their network. Although that wasn’t my fault they still charged us £400 for leaving the contract early.
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ETID
(@AncelottiArmy) reported
@virginmedia £190 is out of order though and a lot of money. You should just have a set amount like £99 would be more better especially after this year with a lot of people been furlough etc. I won’t be coming back and my parents our also leaving virgin when contract is up. So 2 customer lost
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Jimb2
(@jimb2_) reported
@virginmedia I will monitor, I have provided you with a tech number and complaint number for the cable issue can you look into why I am still waiting: Tech ID 107332_3710 Complaint ID COM1044332345 I've spent far too much time dealing with Virgin on this -
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Matt Dickinson
(@mattd1981) reported
@virginmedia appalling service. Have logged complaint to be told it can take up to 8 WEEKS to look at!!!! Really really not good enough. TV, broadband, landline and mobile customer and looks like time to move elsewhere. Such a shame @richardbranson
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Greg Anderson
(@GregAnd12668397) reported
@ALANMYERSMEDIA @virginmedia The worst thing is the stress it causes older people. My mum gets really upset by this sort of thing. Older generation don't do email and automated telephone calls