Virgin Media Outage Report in Garston, Liverpool, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Garston, Liverpool, England
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, St Helens, Birkenhead, Liverpool, Runcorn, Widnes, Chester, Prenton, Wallasey, Prescot, Upton and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| St Helens |
||
| Birkenhead |
Phone | |
| Liverpool |
Total Blackout | |
| St Helens |
TV | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia Rang them before (not very helpful). The Network has now dropped out for the 4th time today!!!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia So I’ve scanned the living room ok Come up to the bedroom above the router, can’t find it! And doesn’t find it anywhere else upstairs! My phone won’t connect so the WiFi at all! It shows as connected but can’t access the internet. And I’ve forgotten the network!
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Greg Shillinglaw
(@gmshilly) reported
from
Birkenhead, England
@virginmedia no broadband, is there problems in my area please?
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Whittle
(@Paulwhittle8) reported
from
Birkenhead, England
@FairCop_ @virginmedia Disgusting as ever. Shocking customer service.
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia We are never off the phone to your team for a month now . It’s been escalated to the top apparently on our last call a couple of nights ago . Then we receive a message to say all is well when it’s clearly not . New router and everything . Looking to come out of contract now .
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia on phone last night for nearly 3 hrs trying to resolve a speed issue 16 not 350!. Promised a phone call today which didn’t happen ( again ) . Now on hold waiting for over an hour again . Have contacted Ofcom for advice as this is surely a breach of contract
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Joe Martin 🌈🌹
(@joemartin66) reported
from
Roby, England
@virginmedia can someone come and sort out the wires left hanging out of the wall of my new home! What an absolute mess Virgin have left no covering and the grid left open! Piss poor workmanship sort it out now
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia 58.5 down and 36 up (wired)
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia Have spoken to them (not overly helpful)... The Network has now dropped for the 3rd time today!
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Mentioned but not offered as I think they know the problem isn’t in our home . The problem that’s been supposedly fixed is ongoing since 26th Jan . Our minimum download speed is supposed to hardwired at 181 . New router and we are lucky if we get 80 on a good day. Never mind 😞
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia you promised our connection would be better however, still having so many issues!! Today working from home is nightmare!
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Thank you , as my husband said the other night we have spent hours on the phone this last month . Got told the other night this months bill will be suspended whilst they fix the problem . We will wait and see does any of the above happen then we will leave contract if not .
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Yes formal complaint ..... the problem is at your end I believe and we aren’t the only customers in the area affected . It’s just frustrating to be sent messages to say the problem is fixed when it’s clearly not . Enough stress in life without all of this . Leaving contract it is
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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Mark
(@MILoft91) reported
from
Haydock, England
I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia
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Kev James
(@djkevjames) reported
from
Runcorn, England
Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever
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Kev James
(@djkevjames) reported
from
Runcorn, England
Help please @virginmedia is there a problem in the Wa74et area ?
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Kev James
(@djkevjames) reported
from
Runcorn, England
@virginmedia is there problems in halton/Cheshire area please ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnson
(@PaulCrookhall) reported
@virginmedia We have 1 WiFi pod. But the router in the living room is about 3 feet away from the TV and still@have connection issues. What good is this fast fibre if it won’t stay connected to the internet.
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Mark H
(@Cherrybank74) reported
@virginmedia Hi, can you advise the easiest way to cancel my TV/Broadband account? I have been cut off when I called the cancellation line and given a bland generic response via the chat bot
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Alina Iacob
(@AlinaIacob5) reported
@virginmedia It says that “we can’t find any issues affecting your area”
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Louise
(@20lgwjones) reported
@virginmedia You said you’d call me back. I’ve had awful connectivity since December. Was supposedly resolved in January however when I spoke to a technician on the street yesterday he said it won’t be resolved until 2 March
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Flourish Plants
(@flourishplants) reported
Hi @virginmedia whenever I call you I get someone who is reading from a script and tells me the same thing over and over, even though I am arguing it makes no sense. A woman I was on with literally stopped talking to me when she didn't know what to say so I would hang up.
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Park Homes Of Distinction
(@parkhomeexpert) reported
@virginmedia A network error according to your engineer who visited two of my neighbours.
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Laura Anderson
(@aforte4fashion) reported
@virginmedia No issues
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John mangan
(@Johnmangan17) reported
@virginmedia I have done this and half the time the signal completely drops in the room
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Colin
(@TheColinReed) reported
@virginmedia I'll keep trying, but is there any other option for boosting the signal around the house without using the app? Do the WiFi pods work without it? I have some very thick walls.
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Claire Marie Buckley
(@TinksMumof4) reported
@virginmedia How long is it expected to go on for because I've had issues since very early yesterday morning