Virgin Media

Virgin Media Outage Report in Garston, Liverpool, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Garston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Garston, Liverpool, England 05/11/2025 00:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Garston, Liverpool, England

The most recent Virgin Media outage reports came from the following cities: Prenton, Liverpool, Ellesmere Port, St Helens, Birkenhead, Widnes, Prescot, Runcorn, Upton, Wallasey and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrenton Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Total Blackout
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Garston, England

Latest outage, problems and issue reports in Garston and nearby locations:

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • simonmcbeth1 simonmcbeth (@simonmcbeth1) reported from Hoylake, England

    @virginmedia actually shocked at how poor your customer contact centres are, the ones in the UK and the ones offshore. No resolution, no quality customer experience means your product is completely ruined by your service delivery

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours

  • heatherjoy3 heather (@heatherjoy3) reported from Ellesmere Port, England

    @virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks

  • metallicageek John Sharrock (@metallicageek) reported from St Helens, England

    Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia is rubbish now no broadband and no credit for the bill someone else ran up by accessing your box. Really getting stung for crap here! Your answer...phone us again and again and again with no resolution ombudsman here I come you thieving horrible gits

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia I really don’t know how you can morally charge for the pitiful service you provide. You have the most consistently unreliable download speeds I have ever come across.

  • BazxAnderson Baz Anderson (@BazxAnderson) reported from St Helens, England

    So get an email on Sunday saying my @virginmedia bill is going up in September. Since then nothing but problems with the internet. If your going to charge a fortune. Provide a decent service.

  • HelenLMoran HLM (@HelenLMoran) reported from Garston, England

    @virginmedia There was apparently a local fault that is now showing as resolved. However the WiFi painfully slow and times out

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip

  • MiniP82 Philip Nam (@MiniP82) reported from Wallasey, England

    @virginmedia There is a reported TV issue but no mention of an issue with broadband

  • HenseyP pet hen (@HenseyP) reported from Seaforth, England

    So virgin media sign a new deal with sky tv but still no sky atlantic and it seems this channel will never be on virgin ,,

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    @virginmedia as an existing customer disgusted by experience my wife had ordering a new phone! Told delivered Thursday, worked from home, then advised by @YodelOnline it would be next Tuesday! Virgin day not down to them then receives a bill for end of the month #CustomerService

  • BrightLitegames BrightLightGames (@BrightLitegames) reported from Liverpool, England

    @virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia so much easier to cancel direct debit without having to bother with a call

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AjayV_ Ajay Vyas (@AjayV_) reported

    @virginmedia We are facing issues at cr7 8 Croydon London. No internet. What's the status please?

  • ericdegyaw Eric Degyaw (@ericdegyaw) reported

    @virginmedia My Internet is still not working. Very frustrating... trying to complete work and no success.. had to come out to the front to tweet.

  • Sofi_Jane 𝕾𝖔𝖋𝖎𝖏𝖆𝖓𝖊 (@Sofi_Jane) reported

    @virginmedia Obviously not worked as it’s down again….

  • penkal1992 Lauren Penkal 🖤🤍 (@penkal1992) reported

    @virginmedia Nope not working again what a joke

  • svlfortz Jack (@svlfortz) reported

    Sort your ****** internet out worst broadband out there @virginmedia

  • Footballer_UK_ Stewart Smolarek (@Footballer_UK_) reported

    @virginmedia Still no service in the PA5 area!

  • Phelpsy1973 Phelpsy73 (@Phelpsy1973) reported

    @virginmedia can someone tell me if services are back up in the CV11 area …. It’s been down all day and I still can’t get online ?????

  • OwenSla56354846 Owen Slater (@OwenSla56354846) reported

    @virginmedia No you haven’t fixed things - it’s down AGAIN !

  • InTheLittleWood Martyn Littlewood (@InTheLittleWood) reported

    @virginmedia hello, I'm a leased line customer and my connection is down with nobody answering the phones I need to be working, please reply asap with assistance

  • maisy_minx Maisy Minx (@maisy_minx) reported

    Okay @virginmedia can we sort out these bloody internet issues now please? If it’s not sorted soon I’m going to have to actually speak to my partner or something outrageous like that. Perhaps a board game. The terror. #firstworldproblems