Virgin Media Outage Report in Garston, Liverpool, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Garston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Garston, Liverpool, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Runcorn, St Helens, Aintree Village, Prenton, Wallasey, Prescot, Ellesmere Port, Widnes, Greasby, Chester and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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Zara
(@zaracharles) reported
from
Liverpool, England
TWO hrs spent on to @virginmedia trying 2 fix my continuous starting up screen. Was promised a call back the following evening, which never happened !!! Feel I have been more than patient, to be majorly let down #whatamipayingfor 😡
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julie hennelly
(@scoobyjue) reported
from
Seaforth, England
@virginmedia and still waiting. Internet keeps going off. Can’t leave because still tied into a contract yet we still have to pay for service we can’t use! #joke
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @BryanThePirate I pay for the highest package you have and I dont have the v6 box I very rarely have bloody wifi like this morning it's not working again! Time after time after time it breaks down
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia Hi was supposed to be yesterday between 12-4 but got a text on Friday night saying issue has been solved. So they did not come out even though they didn't say they were not coming and I waited in for them. I think I have a faulty hub tbh
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Neil
(@spuddy1878) reported
from
Liverpool, England
@virginmedia Two different mobile phones and no joy at all. It’s picking up another WiFi signal from someone else but not from my home.
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
@virginmedia Internet gone again. Second time today. Bottom light goes white and starts flashing, then green and flashing. Then the arrows light up green and flash. I can’t get 24 hours out of this service. This isn’t what I pay for and it’s terrible service.
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julie hennelly
(@scoobyjue) reported
from
Seaforth, England
@virginmedia hardly got no service. Rang and complyyet again. Then been told our wiring was wrong and has been for for nearly a year since installed. Gave us excuse after excuse. But still paying full price Engineers been out twice to do new wire. We have put complaint in and
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Hannah
(@ShitofHan) reported
from
Liverpool, England
I hope to god my mum gets rid of @virginmedia this week! Sick of her paying like £112 for shut service. I’m constantly on 4G
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julie hennelly
(@scoobyjue) reported
from
Seaforth, England
@virginmedia this company is an absolute joke. This is like 6 engineers numerous phone calls’ complaints. Can’t get them to call us back. Paying for service that doesn’t work!
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia yet again our home phone line is not working, can you please let me know when I can expect to have it in working order as per our contract
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
Aaaaand @virginmedia broadband is down again. Useless.
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Alex Downes
(@flux_blair) reported
from
Liverpool, England
Just had a call from @virginmedia asking me what I use my network for, how many devices I have on the network. Please mind your own business, answers to these questions can be used by OCGs to target my home and only call me if you really have to. Thanks
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Jane Boland
(@JE_Boland) reported
from
Seaforth, England
I have been on the phone with @virginmedia for nearly two hours and am no closer to getting my problem solved.
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Tony Zeverona
(@Childwallcable) reported
from
Liverpool, England
@virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back
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Stu Hel
(@stubeanhead) reported
from
Birkenhead, England
Tip: Yesterday I gave Virgin Media 30 days notice to cancel my TV/broadband. Too pricey. Had no deals to offer me. Miracles are real as I had 3 missed calls today off sales numbers, I answer the 4th. Suddenly, they do have offers and now I'm paying less a month with Sky Sports on
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JoelJelen
(@JoelLJelen) reported
from
Liverpool, England
@virginmedia it’s 2019, your online customer service is so poor and your offline telephone service saw me waiting 15 mins and still in a queue! Given up.
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @Beany_13 What about in L8 9UU its been down all morning
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia please tell me why I can never get through to your customer services , just been waiting over twenty minutes Not the first time !!
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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_
(@oshishrays) reported
I need to change from Virgin Media Their network is absolute ****. What broadband do you guys use?
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Tim
(@Romseybloke) reported
@virginmedia Just keep getting passed around, I tried changing online but you don’t have a option on there to down grade the package
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Katie
(@katlizmag) reported
@virginmedia The text bot said they could not help further, they gave me this number 03454541111 through which an automated message said they could not help. Could you please give me a phone number I can call and speak to a person? I've been on the phone trying to sort this for over an hour
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Simon Whiting
(@simon_whiting) reported
Virgin Media are utterly useless. Trouble with broadband - no help whatsoever.
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Nathan George Music
(@NathanGeorgedj) reported
@virginmedia Sorry to say but your technician never turned up yesterday . Not even a phone call to let me know or even a text
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Ariabba
(@_ariabba) reported
@virginmedia I called several times and all I received as an answer was that they hung up the phone on me. They hung up the the phone SEVERAL TIMES in the same day while transfering me to "someone more qualified" 😑 really need another solution to this. Clearly the phone call doesn't work
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Nazzle #COYG
(@Mrs_AhmedZaman) reported
@virginmedia hi can I cancel my sky sports package please? Can't work out how to do it via my online account.
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Mark Bennett
(@TallMarkB) reported
@virginmedia Yes I’ve done that many times. No fault found. All my neighbours have the same problem and the internet is awash with similar issues. BBC watchdog has featured this. Why not acknowledge that there is a core infrastructure issue, publish a schedule to fix & compensate customers ?
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Jon Burton
(@jburton123) reported
@virginmedia Thanks, I tried that before and got no help but will try again now
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karina
(@dayamadden) reported
@virginmedia hello, my wifi suddenly switched off and was not working for 4 hours last night. Is this normal and would I get compensated for this please??