Virgin Media Outage Report in Litherland, Sefton, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Litherland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Litherland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Litherland, England
The most recent Virgin Media outage reports came from the following cities: Prescot, St Helens, Liverpool, Billinge Chapel End, Skelmersdale, Runcorn, Prenton, Upton, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Wi-fi | 3 days ago |
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TV | 6 days ago |
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Wi-fi | 6 days ago |
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Internet | 9 days ago |
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Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Litherland, England
Latest outage, problems and issue reports in Litherland and nearby locations:
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Widneschappy (@Widneschappy) reported from Widnes, England.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted
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Mark Spencer-Scragg (@Scraggmeister) reported from Seaforth, England@virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.
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Terry Gilroy (@Gilly2u2) reported from Formby, England@virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!
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Terry Gilroy (@Gilly2u2) reported from Formby, England@virginmedia Can you help me sort out a contract or I will have to go elsewhere?
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Dave Fildes (Fylo) (@DaveFildes82) reported from St Helens, England@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced
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Angus Gillan (@angusgillan) reported from Seaforth, England@SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?
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Bronwyn Galloway (@GallowayBronwyn) reported from Garston, England@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
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Angus Gillan (@angusgillan) reported from Seaforth, England@SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?
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🌸🐾originalkitten 🐾🌸 (@originalkitten) reported from Formby, EnglandWhen the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf
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PH (@PHEFC83) reported from Liverpool, England@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, EnglandSoooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England@virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England@virginmedia Doesn’t show of any issues no.
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Angus Gillan (@angusgillan) reported from Seaforth, England@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqui D (@tomjacdon) reported@virginmedia I don’t work for virgin (I just pay them to provide a service) so I wouldn’t know the answer to your question . I asked you to help fix the WiFi . EH13
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cierdh mcgregor :) (@flushingviolet) reported@virginmedia GET YOUR WIFI SORTED OUT 👏🏻👏🏻👏🏻! can’t have my phone & laptop on at the same time, it’s such a joke. Wtf is the point in paying for it when it’s never working.
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Mike Surtees (@mikesurtees) reported@getgomez @virginmedia I love the Virgin brand but, I’ll never go with @virginmedia again after similar issues. We gave 30 days written notice in Oct 19 and cancelled our DD. They continued to bill and chase for over 6 months.
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Dean (@D34n2020) reportedWhat is it with @virginmedia @VirginMediaNews @VirginMediaCorp everyone is having problems especially with WiFi. Down to 1mb speeds over WiFi but full speed on cable connection yet they refuse to admit they have a problem!!
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fabiano (@fabparra) reported@virginmedia Sure, i made everything It seems that in customers we are treated by you like an idiot. I don't believe in this @LifeInKilburn
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chris chall (@challc) reported@virginmedia M friend cant get his signal to the bedroom in a 1 bed flat.
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Claire Jerram (@clairejerram) reported@virginmedia This tweet is laughable. Phone the number to cancel and it tells you no one is there to speak to you and cuts you off. when I log in to amend package the page doesn’t work. No live chat. my 87year old Nan just wants to talk to someone to sort her bill and can’t
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Penni Pickering (@ppitstop27) reported@virginmedia I've not been a customer for years. Today I received a letter with a cheque from yourselves to an address I've never had virgin at explaining you over charged me. Feels scammish, but seems to be a genuine cheque. Are you sending out letters such as this?
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Harry Hillman (@hillman_harry) reported@virginmedia How am I supposed to contact you then? The number you provided doesn't work
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Mo (@50sEKBOY) reported@virginmedia Scam Alert. Received automated call from @BT 02084264676 advising us that due to unusual activity, phone & Internet being closed down. We don't have any BT equipment. Have reported this to 150.