Virgin Media Outage Report in Litherland, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Litherland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Litherland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Litherland, England
The most recent Virgin Media outage reports came from the following cities: Prescot, St Helens, Liverpool, Billinge Chapel End, Skelmersdale, Runcorn, Prenton, Upton, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 3 days ago |
|
St Helens
|
Wi-fi | 3 days ago |
|
St Helens
|
TV | 6 days ago |
|
Liverpool
|
Wi-fi | 6 days ago |
|
Liverpool
|
Internet | 9 days ago |
|
Liverpool
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Litherland, England
Latest outage, problems and issue reports in Litherland and nearby locations:
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Baz Anderson (@BazxAnderson) reported from St Helens, EnglandSo get an email on Sunday saying my @virginmedia bill is going up in September. Since then nothing but problems with the internet. If your going to charge a fortune. Provide a decent service.
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia are awful hate them disgusting service. Fed up of spending time trying to get refund for someone gaining entry to their box and running up my phone bill
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Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia Not yet it hasn’t but a complaint will certainly be raised. I am on my way out, so sorry no..
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Kenneth Owen (@northernmicks) reported from Kirkby, England@virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip
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Dave Kelly (@davekellydj) reported from Liverpool, England@vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor
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HLM (@HelenLMoran) reported from Garston, England@virginmedia There was apparently a local fault that is now showing as resolved. However the WiFi painfully slow and times out
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia is rubbish now no broadband and no credit for the bill someone else ran up by accessing your box. Really getting stung for crap here! Your answer...phone us again and again and again with no resolution ombudsman here I come you thieving horrible gits
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Damon (@thestuchy13) reported from Billinge Chapel End, England@virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@virginmedia I really don’t know how you can morally charge for the pitiful service you provide. You have the most consistently unreliable download speeds I have ever come across.
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PV (@pven91) reported from Liverpool, England@virginmedia really unhappy with the service, got a new box yesterday and the start up checklist won’t load... called your helpline and they didn’t help us over the phone. Sending an engineer next weekend so we have a week without tv. Please help.
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!
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Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing
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Damon (@thestuchy13) reported from Billinge Chapel End, England@virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough
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BrightLightGames (@BrightLitegames) reported from Liverpool, England@virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!
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Kenneth Owen (@northernmicks) reported from Kirkby, England@virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours
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Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order
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Philip Nam (@MiniP82) reported from Wallasey, England@virginmedia There is a reported TV issue but no mention of an issue with broadband
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia How do I cancel my Virgin please I don’t need this rubbish contacting people being told it’s sorted nothing being done then contacting people. I’m the victim someone stole from you and put it on my bill and you don’t care hate Virgin terrible service
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Kenneth Owen (@northernmicks) reported from Kirkby, England@virginmedia so much easier to cancel direct debit without having to bother with a call
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michelle orrelljones (@Classychick65) reported from Birkenhead, England@virginmedia Been disconnected by yourselves without requesting to cancel my service. No call back as promised, spent an hour on phone earlier to be told might be 72 hours until anything can be done after 20 years of loyalty I think I merit more than this shoddy treatment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter G (@mowgles13) reported@virginmedia had a call from this number 01275 392799 they said they were you. I’m not a virgin customer and wanted to pass this on.
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Harvey Hood (@HarveyHood6) reported@virginmedia I have not been able to set my TV up since you provided it in December. It is impossible to speak to anyone as It just reverts me to the website for help and hangs up. The website has not resolved this issue. Terrible customer service and really expect better.
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Natasha (@Natasha49312983) reported@virginmedia DO NOT give Virgin your money!!!!! They will refuse to cancel your contract. I've been in a cancellation queue for 16 days and now received another bill!!!
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James Hurley (@jameshurley) reported@virginmedia hi there - been on hold for 50 mins, any guidance on call wait times? Happy to resolve my issue over online chat if easier...
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Ryan Blackwell (@Ryan_Blackwell) reported@virginmedia just spent over 2 hours on the phone, got passed from caller to caller, then for no reason you just hung up on me. All this literally just to cancel my internet. How is it this difficult!?
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Gregor Ferguson (@GregorFerguson2) reported@virginmedia The point is the text chat system doesn't work. And it's the same slot that I changed from. Why not just say we have appt on such and such date text 1 to accept or 2 to reject.
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Sarah Weston (@Sarahweston28) reported@virginmedia my wifi is shockingly crap, your app doesn’t work and you don’t answer you phones. Presumably if I cancel my direct debit you’ll get in contact with me pretty quick then??
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neotdell (@AnnoDell) reported@peltonboy @virginmedia @virginmedia only want money, when we moved house the refused to refund some money because they said I had breached the contract, I had told them I wanted to keep the service but they said the didn’t cover our new area so it was my fault.
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Robin Bunce (@RenegadesRobin) reported@virginmedia our internet went down at 8.20. It’s still off. Any sign of a fix? How do I claim compensation?
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Geoff Airey (@geoffairey) reported@virginmedia I’m very, very annoyed and frustrated at the moment. I was promised I would be called back within 72 hours of speaking to one of your agents last Thursday, even accounting for the weekend, that should have been on Tuesday and now I cannot get through to your contact centre. Poor.