Virgin Media Outage Report in Litherland, Sefton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Litherland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Litherland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Litherland, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Widnes, St Helens, Wallasey, Prenton, Birkenhead, Upton, Southport and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Litherland, England
Latest outage, problems and issue reports in Litherland and nearby locations:
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Tom Kelly
(@topbalcony) reported
from
Seaforth, England
@virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Sara Hughes❤🦁
(@mrsyozzer1) reported
from
Birkenhead, England
Yes annoyingly intermittent service, any idea when it'll be sorted @virginmedia
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
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TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(
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Ben 🌶️
(@TLClassless) reported
from
Birkenhead, England
@Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful
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trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Bellis
(@KirstySig) reported
Absolutely appalled by the service from @virginmobile @virginmedia. Called yesterday with PAC code to switch my number. Was told it would be done today. It wasn't. Called again and the person I spoke to couldn't have cared less. #virginmobile #VirginMedia #customerdoesntmatter
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MickX
(@MickWeston1) reported
@virginmedia That isn't strictly true. I just spoke to your customer services and was told that many people, me included, are still without TV services and we would have to wait until it is hopefully fixed by tomorrow
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DGA #FBPE
(@wuunce) reported
@virginmedia my whole road has no broadband, your area status says no issues and you are telling people people in the road that the issue is just with them. Completely dishonest and utterly dreadful service - again.
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JRSims
(@h01322) reported
@virginmedia been on hold for nearly 90 minutes trying to cancel our account with you following your disastrous customer service. After 15 years with Virgin here we come @SkyUK
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Terry Cooke
(@tezcooke) reported
@virginmedia Ok thank you. Assume you will automatically credit us for a days lack of service ?
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Anna rice
(@spanners6) reported
@virginmedia Not sure he wasn’t bothered tbh, we tried a few things to fix then he said it will be fixed soon !!! 5 weeks now
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Geoffrey Connor
(@geoffreyhc1960) reported
@GrahamBlundell2 @virginmedia I never had a problem when I was with them previously but of course experiences will vary
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Tom
(@TomMumby) reported
@virginmedia Second day as a virgin media tv customer, only four basic channels, the fault has been referred to your fault mgt team, who will aim to resolve within 5 working days! It’s not good enough, better be a reduction in my bill, I’m not paying for a service not received!
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😷 PLEASE Wear a mask and save a life!
(@scot_indy) reported
@virginmedia TV360 delivered yesterday - I know you had major issues but 24 hours later we still have zero access and just get texts telling us an engineer is booked? Confused doesn’t cover it - HELP !
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Michael Inglis
(@Mikeinglis3) reported
@virginmedia By stating services have resumed, by false advertising quality. By breaking promiseses time after time. Do not call me by my first name either. Virgin media forfeited that right through years of chappy treatment. Trust me. Looking to cancel for good now