Virgin Media

Virgin Media Outage Report in Upholland, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upholland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upholland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upholland, Lancashire, England 09/05/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Upholland, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Leyland, Skelmersdale, Liverpool, Southport, Widnes, Warrington, Prescot, Leigh, Upholland, Roby, Aintree Village and Ormskirk.

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City Problem Type Report Time
United KingdomBolton Wi-fi
United KingdomSt Helens Internet
United KingdomWigan TV
United KingdomWigan Total Blackout
United KingdomLeyland Total Blackout
United KingdomLeyland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Upholland, England

Latest outage, problems and issue reports in Upholland and nearby locations:

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

  • mattwood1702 Matt Attwood (@mattwood1702) reported from Liverpool, England

    Internet down no good when working home #virginmediadown #virginmedia

  • RWBJ1997 Jonesy (@RWBJ1997) reported from Liverpool, England

    @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

  • Duddydudson Kevin Dudson (@Duddydudson) reported from Wigan, England

    @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

  • TheWiganParky Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia If my bill went down with my speed, I wouldn't mind.

  • andrewjmcgill Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • Its_Sal_Queen Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

  • PaulRegent1 Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

  • timmycooke Tim Cooke 🇺🇦 (@timmycooke) reported from Wigan, England

    @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

  • beakybox (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England

    @virginmedia broadband being down again, how, why

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

  • NdawanaY Ndawana Youngson (@NdawanaY) reported from Liverpool, England

    @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

  • TheWiganParky Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

  • BLTwitchy Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England

    @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Maisesals ‘🏴󠁧󠁢󠁥󠁮󠁧 (@Maisesals) reported

    @virginmedia you guys reek of ****, sort your ******* problems out the last time i had internet was Wednesday evening

  • vraimentdesolee Maira Moscardini (@vraimentdesolee) reported

    @virginmedia Hi again @virginmedia. It’s been now two days without internet and cable and no solution. Any updates on when you’ll finally fix it? Service page said tonight at 9 but until now nothing works…

  • sankneha NehaSankhe (@sankneha) reported

    @virginmedia absolute trash. No service is SE16 for almost 48 hours now. How much more time will you'll take to fix this !!

  • buckall Dave (@buckall) reported

    @Ross_Barny @virginmedia Same on BD11. Says 4pm o clock fix now..... WTAF

  • TheatreOlga Olga (@TheatreOlga) reported

    @virginmedia And again it changed to tomorrow. Gosh it is worst ever I've seen in my life. Have @virginmedia heard of backup options for customers while they fix main access...

  • ALR8 Amy Roberts (@ALR8) reported

    Why is our @virginmedia internet speed so bloody ****

  • Nicky0295 Nikkie (@Nicky0295) reported

    @Corinthlrt @virginmedia It has actually been down since 6am yesterday and now says will be fixed tomorrow morning at 9am. @virginmedia it would be nice to know when it will actually be fixed so we can try to work from home with no internet.

  • jaf_stream Jaf (@jaf_stream) reported

    @virginmedia when is the issue in SE going to be fixed? it said 9pm all the way up until at least 8:45 and now you changed it to 10am tomorrow 🙃 what’s the compensation amount for no internet for 2 days?

  • faysocraylike Fahima (@faysocraylike) reported

    Virgin Media wifi never works pay them for bants

  • Dangelus Retro Recollections (@Dangelus) reported

    @kingmonkey25 @virginmedia Customer service and VM are not good bedfellows lol. I moved recently & chose to wait longer for another provider to be available than to stay with VM. Part of the decision was due to the fact that I was forced to use a text chat to organise the move. Can’t get hold of a human!