Virgin Media Outage Report in Upholland, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upholland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upholland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Upholland, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Wigan, Bolton, Chorley, Southport, Leyland, Warrington, St Helens, Widnes and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Total Blackout | |
| Wigan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upholland, England
Latest outage, problems and issue reports in Upholland and nearby locations:
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma 🕸
(@snxlxphant) reported
@virginmedia I've tried to many times but they just say theres no issues and that I need to pay for boosters?
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Procrastination Station
(@wunderlasss) reported
@virginmedia Any idea how I arrange moving home? I log in to my account, follow the links and it says I should speak to you but there's no phone number or contact details. I just go around in circles where it tells me to sign in and I already am.
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Brando Casaretti
(@BrandoCasaretti) reported
@virginmedia The internet you're providing has been slow as hell for 3 days,tf going on bruh
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Neil Parkes
(@NeilParkes13) reported
@virginmedia Guess what just stopped working again! Both boxes in the house both saying there's "No signal".
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Caroline
(@CarolinePerry71) reported
@virginmedia If she phones 150 it takes hours to get through to an automated useless message. Why can't you just help or phone her. Where is the box she was promised ? If you DM me I will give you her details
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Peter O'Sullivan
(@Osullivpjp) reported
@virginmedia changed contracts 231220 told to cheaper tariffs. They didn’t change billsovercharged £77 over 2 months. Legal misrepresentation Tried to complain. Tried to stop me doing it. Customer Services said they didn’t have a complaints dept to be put through too. Disgusted
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Tom Fleet
(@tomfleet) reported
@virginmedia Found the PAC request easy enough, Thanks John. You've been about the most helpful part of this so far, despite the utterly useless response from anyone within CS. 8 years or so, shame it had to end over something so fickle as you not being able to issue a SIM.
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Neil Parkes
(@NeilParkes13) reported
@virginmedia Restarted the box/router/everything 3 or 4 times now, still saying "There is a problem with the signal."
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Steve B
(@stevieb998) reported
@virginmedia Awful service and now put prices up again. Hope Richard enjoyed his compo #virginontheridiculous
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Clarence Worley
(@Clarence3Worley) reported
@virginmedia I got 2 callbacks today, both times they tried to connect me with the relevant team & both times (after approx 20mins on hold) they cut me off. All I want to do is cancel and stop you harrasing me with comms I can't reply to