Virgin Media

Virgin Media Outage Report in Upholland, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upholland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upholland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upholland, Lancashire, England 02/18/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Upholland, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Bolton, Southport, Liverpool, Widnes, Warrington, Skelmersdale, Wigan, Prescot and Leyland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Wi-fi
United KingdomBolton TV
United KingdomSouthport E-mail
United KingdomLiverpool Phone
United KingdomSt Helens TV
United KingdomSouthport Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Upholland, England

Latest outage, problems and issue reports in Upholland and nearby locations:

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

  • EmsydilemsyL Emma Latham (@EmsydilemsyL) reported from Liverpool, England

    @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

  • CallyRaven Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

  • GarethWHughes Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, England

    Has virgin media gone down? #virginmedia @virginmedia

  • Steveo67 Steve Pouncey (@Steveo67) reported from Upholland, England

    any one got any links for the game @virginmedia is crap for whatching @SkySports

  • davidbirkdale David Jones (@davidbirkdale) reported from Southport, England

    Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

  • CallyRaven Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • aralph50 Amanda Ralph (@aralph50) reported from Liverpool, England

    Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

  • ShanklyBob77 Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • jgrailpics James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • DaveMbootlebuck DM 🦌 (@DaveMbootlebuck) reported from Litherland, England

    @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

  • CallyRaven Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

  • Mick_McIver1984 Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, England

    Anyone else useless @virginmedia gone down got no internet house is in melt down

  • elisabethhilto4 Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

  • GaryBan47314801 Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • jgrailpics James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • elisabethhilto4 Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • Its_Sal_Queen Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachael66270817 Rachael (@Rachael66270817) reported

    @virginmedia How about your agent has done all that and won’t send an engineer as her computer “won’t allow her “ and blamed it on new customers . Oh and we have to call back tomorrow - I am reporting you to ofcom for breach of contract and lack of treating customers fairly . Super crap

  • RoMonwhy RoM (@RoMonwhy) reported

    @virginmedia Ground works, drain unblock. That is it. We all know what the problem is and they still send out the wrong team and promise it to be completed. Lies as always. I haven’t heard back from anyone about my complaint. So now what?!

  • chelletothea Mechelle Furuhashi (@chelletothea) reported

    @virginmedia They have just hung up on us and we’ve got another email saying the complaint has been resolved and it hasn’t! Over an hour to be hung up on is shocking

  • chodbag Nicholas Clapham (@chodbag) reported

    @virginmedia Can someone telephone me to confirm this can happen or is a disgruntled customer too much bother to handle?

  • Matt_BCC Matt (@Matt_BCC) reported

    @virginmedia Apparantly there's a long standing area problem estimated to be resolved 28th January 2022. The previous estimate was November 2021... That never happened. Compensation can only be claimed if I lose service completely for 3+ consecutive days... 0.09 mbps upload doesn't count...

  • Rachael66270817 Rachael (@Rachael66270817) reported

    @virginmedia ******* shocking !! Oh some other customer might have signed up to virgin so you lose your 200 meg and have to put up with 60 meg .. well how about we don’t pay you and sue you for breach of contract @Ofcom #ofcom

  • Cunners22 M (@Cunners22) reported

    @virginmedia Yes, originally 8pm tonight for a fix, now mid day tomorrow!- Along with constant issues with the WiFi because you apparently "don't support VPN's"... Just not good enough!.

  • NaomiSummers Bloodbabe2003 (@NaomiSummers) reported

    How is it @BT are supposedly not even conducting work and my Internet just will not work. Last week I was streaming and playing online as normal. Now nothing is loading. Are virgin media that bad that they bring down everything around them?

  • wrote4luck crabbit, stuart C (@wrote4luck) reported

    @virginmedia having broadband and tv problems at KY11

  • Robbiedavin Robbie Davin (@Robbiedavin) reported

    @virginmedia hi we’ve been getting v210 code and unable to get on to apps from our virgin box? Any help??