Virgin Media Outage Report in Maghull, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maghull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maghull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Maghull, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Wallasey, Upton, St Helens, Southport, Ormskirk, Prenton, Skelmersdale, Widnes and Prescot.
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Community Discussion
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Virgin Media Issues Reports Near Maghull, England
Latest outage, problems and issue reports in Maghull and nearby locations:
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@gm (@mymatedex) reported from Kirkby, England
@virginmedia any chance someone could help me. Been trying to get through for 2 hours. Want to cancel my TVcontract and this is the hardest thing I’ve ever had to do to cancel. Going around in circles 🤯
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MarkRP (@markrp64) reported from Liverpool, England
@virginmedia is the WiFi down in Wavertree Liverpool. Tried rebooting our hub and still no success. Two days without WiFi. Tried phoning the other day but gave up after 50 mins,
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Scott Carroll (@scottcvrroll) reported from Liverpool, England
Honestly feel like the last few months have been a battle with persistent internet issues. It’s become tiring and stressful @virginmedia.
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Tina Evans (@tiamarialfc) reported from Seaforth, England
Do you ever get off the phone to @virginmedia and wanna scream. Been a customer for 15yrs just in this property alone yet they patronise me by saying I have to pay extra each month is my WiFi is to reach upstairs or kitchen (my house is tiny)
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IDIC (@CharlieIDIC) reported from Kirkby, England
@virginmedia you sent a new router because the other one didn’t work properly and this one is worse. WiFi non existent I want to leave your rubbish service and I’m not sitting on the phone for hours so sort it or I’m going to the ombudsman
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Paul Walsh (@walshy31) reported from Seaforth, England
@virginmedia could I please have a number to speak to someone human about my WiFi issues?
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David Harrison (@ansumDave) reported from Liverpool, England
@virginmedia The point is this was raised Wednesday I was promised a call back that afternoon Chased it up in Thursday Promised a call back by midday today at the very latest Each time I do contact your centres have to listen to awful hold music for hour and often get hung up on
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David Harrison (@ansumDave) reported from Liverpool, England
@virginmedia I have contacted you I got in touch this morning owing to complete outage It was confirmed I would be getting called today for complaint call back Guess what you failed again
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Paul Walsh (@walshy31) reported from Liverpool, England
@virginmedia In work now! Family struggling at home will have to do tonight! Are there other steps you can message me. messaging on here last week service been terrible and believe the whole area from speaking to friends and family! Virgin need to acknowledge and communicate if bigger issues.
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Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England
@virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!
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David Harrison (@ansumDave) reported from Liverpool, England
@virginmedia So your promises mean nothing nor customer service. I ha e spent so much to e explaining my self and my issue. If I say I will do something I will do it. When I rang the centre yet again this morning I was again assured that a call back would be made today
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Lyndsey Moss (@lyndseym123) reported from Halewood, England
@virginmedia our connection keeps cutting in and out while watching TV - everything else coming through the HDMI is fine. Could someone please advise if there are issues in the L25 Liverpool area please #virginmedia
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David Harrison (@ansumDave) reported from Liverpool, England
@virginmedia Ringing your service once more how pathetic is it
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Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England
Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable
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David Harrison (@ansumDave) reported from Liverpool, England
@virginmedia Bet if I owed money you would be in constant contact Can you arrange for call back Can you take ownership You should have a complete r could ed of notes after I have contacted you Wednesday Thursday and today this week alone Also contacted with same issue last 3 years
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David Harrison (@ansumDave) reported from Liverpool, England
@virginmedia Called your service promised a call back on Wednesday Didn't happen Rang on Thursday Was hung up on Rang back Unsympathetic operative promised call back 72 hours Will it happen tomorrow highly skeptical You have taken more than £300 from me and lied
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Tina Evans (@tiamarialfc) reported from Seaforth, England
@macgregorlisa @virginmedia Knowing me I'd end up with nothing then start a new contract then we'd go into lock down again 🙈🙈xx
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Kayakmoose (@KayakmooseF) reported from Liverpool, England
@BeanToast @skytv @virginmedia Check each month's bill very carefully as they are prone to be really inconsistent when it comes to billing. I wouldn't use them at all but no others can provide speed like there's in my area. Once others start providing a service like virgin I will be changing providers.
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Sheila Hibberd (@sheilahibberd) reported from Rainford, England
@virginmedia please help V6 box is playing up, causes tv to keep going off from a few seconds to making tv turn off. It is not the TV as works fine on freeeview
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Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England
@virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Charles (@DarrenCharlesUK) reported
@virginmedia Already done that - this isn't my 1st rodeo with issues! This happens every few months and I get an outage for up to 3 days. Some of the time you recognise the fault and other times you say things are fine. Every time I ask to raise a complaint and never get a response.
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Darren Charles (@DarrenCharlesUK) reported
@virginmedia The hub just cycles through flashing green bar and then solid green bar but doesn't got back to pink (the colour it should be for modem mode) I want this issue investigated once and for all please?
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Daniel Cooke (@DanielCooke5) reported
@virginmedia No wired is no better.. same again tonight slow as it comes just a fire service.. you advertise minimum of 100mbs for my service yet I’m lucky if I ever get that at all
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Daniel Cooke (@DanielCooke5) reported
@virginmedia No doesn’t say anything.. whenever I’m in my bedroom the connection has been slow for months.. a new router didn’t change any of the problems either
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Danielle Bridge (@xdanibridge) reported
@virginmedia Not a problem my nan has a contract with you and her phone line has been out of service since Friday aside from some small periods it was working. She has careline in case she falls which is hooked up to the phone line as the phone is out she can't contact someone if she falls
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Karl-Heinz Meister (@KHMtweet) reported
@virginmedia We are going around in circles. That’s the reason for my complaint. We also send an email after we couldn’t reach @virginmedia. They say they check and never come back. Tiring
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Jana (@JanaRocker) reported
@virginmedia please tell me why the internet has been **** for 3 days now? Nottingham 🤬
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Darren Charles (@DarrenCharlesUK) reported
@virginmedia It's also worth noting that no amount if turning it off or on or resetting fixes it. It just fixes itself which leads me to believe it has to be something in the VM network in the B60 area.
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Danielle Bridge (@xdanibridge) reported
@virginmedia I contact you to make a complaint and your employee cuts the conversation and leaves it without allowing me to make an official complaint.
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Petemck (@Petemck1) reported
@virginmedia Just deal please . Am sick to death with you lot just not bothering to sort my issues