Virgin Media Outage Report in Maghull, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maghull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maghull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Maghull, Sefton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Birkenhead, Liverpool, Skelmersdale, Widnes, Prenton, Southport, Wallasey, Prescot and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
||
| Birkenhead |
Phone | |
| Liverpool |
Total Blackout | |
| St Helens |
TV | |
| Liverpool |
Total Blackout | |
| Liverpool |
TV |
Community Discussion
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Virgin Media Issues Reports Near Maghull, England
Latest outage, problems and issue reports in Maghull and nearby locations:
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia my internet/tele are not working! Second time in the space of a few weeks
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
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Rick McCann. Esq
(@rmcc01) reported
from
Roby, England
@virginmedia Of course I have, says issue found, but I want to know how long before its back on
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@virginmedia Broadband and phone lines down in the L4 area yet again!!! I wish to cancel my contract early as you are failing to keep to your side of the agreement and provide a reliable service!!!! Piss poor
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John
(@1agsgsg) reported
from
Liverpool, England
@virginmedia live chat, phone lines no one answers all I want to do is cancel my service
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia No I just need someone to take ownership of the problem and sort it out
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Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?
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Frank Keegan
(@KeeganBig) reported
from
Liverpool, England
@virginmedia Yes. I am getting no service via the 2nd box whatsoever. The box light does not change from red. Tried switching off at the wall. Checked leads & have swapped over HDMI lead all to no avail.
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Matt Hankinson
(@MattyHankinson) reported
from
St Helens, England
@cathd100 @virginmedia I’m having the same issue! Annoying!!!!!
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Jane Vickers
(@waveyjane) reported
from
Birkenhead, England
@virginmedia your customer service use to be the best hence I’ve stayed for 25 years. Today I have been queued for over 3 hours talking to a BOT. Shocking service.
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@virginmedia Broadband down completely. Need to work from home, what's going on.
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Frank Keegan
(@KeeganBig) reported
from
Liverpool, England
@virginmedia no service from 2nd box so phoned customer service. Automated voice says text with link will be sent. Call ends. Text arrived. Pressed link takes me to page which says that link isn't working. Customer service is a joke.
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Adam Vials Moore
(@adam__moore) reported
from
Seaforth, England
@virginmedia No @virginmedia it seems like a local box issue (maybe a line / router - diagnostics suggest not) - but it's not the first time this week, and my 10 year old is now pretty good at fault diagnosis due to the frequency of the failures...
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@virginhelp @lisa_sandland @virginmedia It's not Lisa's fault, it's YOURS!!! The whole of a city is down
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Rick McCann. Esq
(@rmcc01) reported
from
Roby, England
@virginmedia hey Mr Virginia man, what's wrong with media in huyton, been down almost an hour ?
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Clare Bagan
(@Clare___bear) reported
from
Kirkby, England
@virginmedia just spoke to a lovely guy on the phone. However, I don’t understand how you can justify charging £40 + for a deal that is £32 online for a new customer. I’ve been with you 20 + years, nothing needs doing to the account. It’s already set up. No point being loyal?
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Stephen Smith M.D (Manic Depressive)
(@claimsseven) reported
from
Seaforth, England
Thanks @virginmedia for a wasted 5 minutes with one of your ops tonight, trying to flog me your 360 service which I didn't need or want. Can you just get your ops to cut straight to chase in future, instead of me telling them that I'm not interested 5 times!
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@KindredUK @virginmedia The entire city it down it seems.
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Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia paid £27 and the fight is ******* freezing wtf
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Holly
(@PyxiePants) reported
@virginmedia total loss of service. No phone, no TV, no internet. Customer service response...a virtual technician will contact you in the next 4 hours. How is the virtual technician going to fix the phone line by making me reboot the hub?!
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jordache
(@jordach30826066) reported
@virginmedia the customer services horrendous. Been told I would be transferred to cancellations but then just been hung up on twice.
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k
(@kdesuka) reported
@virginmedia Any connection, wired, 2.4ghz,5ghz, in modem mode, reset to factory, up side down, sideways etc But the “wait for30 days” is the biscuit :/ The engineer that set this up was excellent! Please send Tom back
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Nick G
(@NickGeorgiouUK) reported
So you have sent me the Hub4 which now doesn't work with my WiFi pods @virginmedia keep getting cut off from your team. Nothing online about a fix. No signal upstairs now 👍
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Dilys
(@djdilys) reported
@virginmedia I was meant to get a £75 voucher when I signed up, but haven't heard anything. It's near impossible to get in touch with you and I cba to call because that's always a horrible experience. Also, you're internet is proper useless a lot of the time. Sort it out pal
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Grace
(@WakeUpUkffs) reported
@virginmedia Right, once again 15 hours no internet. This is getting beyond a joke now. Since February this has been going on, over 10 times ranging from 6hours, 12hours, 15hours!!! Why in the hell am I paying £45 a month for? The customer service is diabolical
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ash
(@ashley_pash) reported
@virginmedia is there a human being I can speak with re a WiFi issue?
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TASS graf
(@tomaszsus) reported
@virginmedia No I wasn't provided any P starting ticket. That was the only number I was provided on 29th March - I think it was complaint no. Never mind, no one can seem to know what is going on...
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Cherry Underwood
(@UnderwoodCherry) reported
@virginmedia None. The issues is that YouTube had to re-issue replacement SIMS as the ones you originally provided didn’t work across all phones. Rather than wait for new ones to arrive, you have disconnected them!! So now we have no network at all! #WorstNetworkProvider
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Andy catto
(@cattowalks) reported
@virginmedia Not yet and I would appreciate any help getting that confirmation in ASAP.