Virgin Media

Virgin Media Outage Report in Maghull, Sefton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maghull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maghull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maghull, Sefton, England 11/30/2025 05:05

November 30: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Maghull, Sefton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maghull, England

Latest outage, problems and issue reports in Maghull and nearby locations:

  • GaryBan47314801 Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • jgrailpics James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • Its_Sal_Queen Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

  • DaveMbootlebuck DM 🦌 (@DaveMbootlebuck) reported from Litherland, England

    @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

  • davidbirkdale David Jones (@davidbirkdale) reported from Southport, England

    Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

  • mattwood1702 Matt Attwood (@mattwood1702) reported from Liverpool, England

    Internet down no good when working home #virginmediadown #virginmedia

  • EmsydilemsyL Emma Latham (@EmsydilemsyL) reported from Liverpool, England

    @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

  • Steveo67 Steve Pouncey (@Steveo67) reported from Upholland, England

    any one got any links for the game @virginmedia is crap for whatching @SkySports

  • RebekahP1nk Rebekah Jones (@RebekahP1nk) reported from Prenton, England

    @virginmedia soooo what's wrong this time?? You are just about up the cost to astronomical amounts and now the broadband goes down again ..

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • ShanklyBob77 Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • beakybox (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England

    @virginmedia broadband being down again, how, why

  • Mick_McIver1984 Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, England

    Anyone else useless @virginmedia gone down got no internet house is in melt down

  • RWBJ1997 Jonesy (@RWBJ1997) reported from Liverpool, England

    @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

  • DaveMbootlebuck DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England

    @virginmedia No. Can’t get through. I’ve just submitted a complaint

  • jgrailpics James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • aralph50 Amanda Ralph (@aralph50) reported from Liverpool, England

    Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

  • davetarl Dave Tarleton 💙 (@davetarl) reported from Wallasey, England

    @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

  • GarethWHughes Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, England

    Has virgin media gone down? #virginmedia @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrfaal Mr Faal ⭐️⭐️ (@Mrfaal) reported

    @virginmedia i’m having real problems with my internet, its either really slow or drops out altogether. I have done all your online tests and it keeps telling me its fine😡 Not really what I’m paying for! Please help!!? #internetdown

  • Xkatiepx ...Katie B… (@Xkatiepx) reported

    @virginmedia can you help our wifi isn’t working at home but my husband working away and account is in his name.

  • Chunkymonkey363 Chunkymonkey37 (@Chunkymonkey363) reported

    Hang your head in shame @virginmedia leaving an elderly lady (with health problems) without a TV & telephone for 2 weeks, persistant lies engineers will attend and dont turn up!!!!! Disgrace Shes now gone to @skytv @SkyUK who were very helpful and all sorted within 30mins!!!

  • annamerron Anna (@annamerron) reported

    @virginmedia . As a new customer for only a few weeks, I have been left with no Wi-Fi for a week and being messed around by customers services and technicians. Wouldn’t recommend as they can’t tell me when it will be fixed. Could be waiting another week to be fixed. Disappointed

  • x_mass x_mass (@x_mass) reported

    @virginmedia So why did you cancel the contract at 1 minute past midnight not the following evening as your colleagues claimed they would do? Why are you so plainly discrinating against a disabled woman I am a network engineer I do red team testing I'm running Kali as my OS Switch us back on!

  • moonblahblah RH (@moonblahblah) reported

    Hey #virginmedia , your call centres for technical support are unprofessional and give terrible service.

  • amazonastyle Rebecca (@amazonastyle) reported

    Hey @virginmedia, do you make it deliberately impossible to connect to a human? Your chat is down, it sends you to whatsapp which then says you're too busy to respond. How do I raise an urgent issue?

  • LizTray Liz Tray (@LizTray) reported

    @virginmedia My flatmates and I, like idiots, believed that screenshot. We spent two months sending it to each other going 'well, it must be that'. When it was the hub all along. It's completely appalling. And the complaints dept need to fix it, not tell me to call tech support.

  • Ifeoluwa_A_ Ifeoluwa (@Ifeoluwa_A_) reported

    @virginmedia has weird Wi-Fi service but great customer care service. It’s crazy.

  • KezzaPick91 Kesiah (@KezzaPick91) reported

    @virginmedia Yes I’ve tried they said they can’t help me as it’s a never account. I was on hold for 30 minutes with a buzzy tone then it just cut off!