Virgin Media

Virgin Media Outage Report in Maghull, Sefton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maghull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maghull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maghull, Sefton, England 11/09/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Maghull, Sefton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prenton, St Helens, Wallasey and Bretherton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maghull, England

Latest outage, problems and issue reports in Maghull and nearby locations:

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • paulhallett6 paul hallett (@paulhallett6) reported from Birkenhead, England

    @virginmedia My wifi keeps going down av phoned few times...thay just don't seem to care put the phone down on a number of occasions....

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.

  • ValAlker val alker (@ValAlker) reported from Liverpool, England

    @virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -

  • WhitingColette Col.stavoess. (@WhitingColette) reported from Euxton, England

    @virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay

  • jen1562 Jennifer Donnelly (@jen1562) reported from Birkenhead, England

    @virginmedia Thank you, I’ve tried that. It then directed me to status check page. No issues noted in the area as yet. This was the same as yesterday

  • cfraz172 claire fraz (@cfraz172) reported from Rainhill, England

    @virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke

  • Sauber_Dave David Kelly (@Sauber_Dave) reported from Maghull, England

    @virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.

  • alan_seeley Alan Seeley (@alan_seeley) reported from Liverpool, England

    @virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating

  • TezzP Tezz P (@TezzP) reported from Haydock, England

    Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia

  • Jonesj1988 Jonesy (@Jonesj1988) reported from Liverpool, England

    @virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡

  • NicolaAinsy279 Nicola Connor (@NicolaAinsy279) reported from Liverpool, England

    @virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.

  • JamesWelsh2 James Welsh (@JamesWelsh2) reported from Halewood, England

    @virginmedia can you follow me so I can discuss a problem all my services have gone off and being told can’t be reconnected until Saturday

  • gedbird Gerard Bird (@gedbird) reported from Formby, England

    @virginmedia very dissatisfied with your customer service for a phone fault that has occurred twice in a week, nobody actively responds to app messaging service and call from my mobile is not producing any better results. For a major communications company it is appalling!!

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.

  • stefaniantiques Stefani Antiques (@stefaniantiques) reported from Liverpool, England

    @virginmedia I joined yesterday and was expecting super fast fibre broadband and got intermittent slow. Liverpool L18 area. Not a good start. #regrets

  • stefaniantiques Stefani Antiques (@stefaniantiques) reported from Liverpool, England

    @virginmedia I rang support yesterday and they said an ongoing issue that could take up to a week and when I follow your link it says no known issues. #mixedmessages

  • NicolaAinsy279 Nicola Connor (@NicolaAinsy279) reported from Liverpool, England

    4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡

  • sandras_smith Sandra SmithMND (@sandras_smith) reported from St Helens, England

    @Danielle869 @virginmedia I agree. The service my 85 year old dad received was appalling. Moved to Sky, when @virginmedia asked how they could keep custom, our reply “ wouldn’t have if it was free”.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • colinjlewis78 Colin J Lewis (@colinjlewis78) reported

    @virginmedia Why is it so hard to give a customer a repair slot for when they need it, especially after 3 months of being lied and misled too. Is it so wrong to expect a phone call from the fields team with a date. Is it wrong to expect to have service work, that you pay for?

  • scottishgirl50 Maggie Cox (@scottishgirl50) reported

    @virginmedia @AskVirginMoney Everyone one in my road TW110RT have been without a landline since last Saturday. How can it take so long to fix?

  • floraycham Flora (@floraycham) reported

    @virginmedia my Boardband was scheduled to done on 24/8/2021 but until now, nothing happened. Have chat and phoned them daily for progress. Reply is earliest day will be 6/9/2021. Such a good service 😡😡😡

  • EddyTrstena Eddy Trstena (@EddyTrstena) reported

    @virginmedia Oi, are you ever going to sort out the outage of my TV and Broadband? This was supposed to have been fixed yesterday….. **** service as per from you lot.

  • travelguru123 Travel 🌍 (@travelguru123) reported

    @virginmedia #virginmobile Been on an online chat with Virgin Mobile for over 2 hours, passed to 3 different teams to be told I need to speak to the team I first spoke to. And then told call them. Customer service at its finest!!!

  • madebyclancy Jack Ryan (@madebyclancy) reported

    @virginmedia When I have let your teams know of the issue and thus I wanted to leave I am passed on to the relevant team that processes me leaving the service, and then it has always just been a constant wait with no end

  • EddyTrstena Eddy Trstena (@EddyTrstena) reported

    @virginmedia Yeah that doesn’t really mean much when it’s affecting my job as I work from home. Also, telling me that I ‘may’ qualify for £8 a day compensation due to the lack of service is laughable.

  • Andy137679041 Andy (@Andy137679041) reported

    @virginmedia Cancelled my contract 8 days ago and I was told that I would receive a confirmation email with in 7 days. Still no email, tried online help but absolute waste of time as they can't understand a basic question!!

  • EmmaLFerns Emma Ferns (@EmmaLFerns) reported

    @virginmedia The fix time has changed again 3 times today - 10am, 2pm and now 6pm - how could they get it that wrong? If it was a big issue surely they'd have known they would need all day today - after assessing it for the entire day yesterday?

  • Nicola21678132 Nicola (@Nicola21678132) reported

    @virginmedia Really concerned as someone has just called me on my landline from the following number 03003035303292 claiming they were from Virgin Media and wanting to test my broadband as there have been issues in my area. When I questioned their security they hung up.