Virgin Media Outage Report in Maghull, Sefton, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maghull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maghull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Maghull, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Birkenhead, Widnes, St Helens, Prenton, Southport, Wallasey, Upton and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Prescot |
Internet | |
| Liverpool |
Wi-fi | |
| Birkenhead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maghull, England
Latest outage, problems and issue reports in Maghull and nearby locations:
-
Ian Richards
(@irichard94) reported
from
Birkenhead, England
@virginmedia I rang yesterday and you offered a new monthly rate for our package going forward. You then emailed confirming a higher price. I have tried 3 times to use your messaging service but, after giving details of my query, the chat then goes dead! Very poor service!
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬
-
Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now
-
Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic
-
Maria McCool Davis
(@MariaMcCool) reported
from
Liverpool, England
@virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?
-
Chris Hall
(@Chris_Hall1312) reported
from
Liverpool, England
@virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia again my internet is down. Down yesterday down today down 2 days before that. Only fix is to pull the power and force a reboot your routers are rubbish
-
Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia Would love to just get an engineer out to check all ok generally! Never had anyone in over a year! And never any response on my very old omni box 🙄😡
-
Chris Hall
(@Chris_Hall1312) reported
from
Seaforth, England
@virginmedia ...went off. Since, we were told to get everything reconnected and it would all be back on within 72hrs - we’re now in over 72hrs and nothing has changed. Also, to add, the Hub 4 has been shockingly bad, 1GB but it’s slower than my previous 350mb box. Any suggestions?
-
Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia no wifi this morning in L23 area! Signal up and down! Three people working from home depending on it
-
Lisa
(@LisVegas81) reported
from
Seaforth, England
@virginmedia @AndyMcknight67 I am exactly the same going round in circles and I have “signal boosters” which make the wifi go off!!!
-
GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.
-
homer t bugga
(@buggadog) reported
from
St Helens, England
@virginmedia after 72hrs dealing with online customer services, all I’m gettin is pleasantries and no solutions. Intermittent broadband for weeks, can I start paying you intermittently?
-
Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs
-
Chris Hall
(@Chris_Hall1312) reported
from
Seaforth, England
@virginmedia I rang on Sunday to cancel my TV, phone and upgrade my broadband (to a hub4). The advisor told me I had 30x days before my tv and phone cut off but my internet would be fine and would just upgrade when I plugged the new box in! When I activated it everything....cont...
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere
-
Paul Walsh
(@walshy31) reported
from
Seaforth, England
@PhilGriffo @virginmedia Seems to be working now. Worst service ever! Roll on contract ending. Can’t even speak with someone to get someone out who the hell understands such a service
-
GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia The transfer is still processing I believe but the wifi is still down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Shireen Finnerty
(@ShireenFinnerty) reported
@virginmedia Yes I understand the initial delay. It doesn't account for the fact that I spoke to 3 different people yesterday, and one via text today that aren't helping. It seems I am spending lots of time chasing VM through different avenues, but they're not doing anything to help?
-
Wokeisbroke
(@Kbish1000) reported
@virginmedia Just managed to check via post code - it states issues in the area
-
michael gilding
(@mikegilding) reported
@virginmedia @onemistert Same problem in SW9
-
Thomas Pegg
(@TomPegg) reported
@virginmedia I’ve just called and they say there’s no issues in my area. There is no internet here at all. Have tried rebooting. Need help now please!
-
Dommo
(@Dommo26) reported
@virginmedia can someone help me please 🤞🏻 I’m trying to change my WiFi password but not sure how to??
-
Siri
(@sirima51188081) reported
@virginmedia been waiting on the phone service for almost 2 hrs. then the line was cut :(
-
TrackF_IntAIDSConf
(@AIDS2022TrackF) reported
@virginmedia any idea when this outage will be fixed? I’ve got work!
-
Thomas Pegg
(@TomPegg) reported
@virginmedia guys, no internet at the moment. What’s going on? SW9 - I need to access ASAP, so can you please estimate what the delay is and how long the outage is expected?
-
Daniel Copley
(@DanCopley) reported
@virginmedia It's doesn't show a problem with my postcode, but the broad band is down for Oval, Offley Road London SW9 0LS
-
Girl With Curl
(@withcurl) reported
@virginmedia I desperately need to reach a human being for assistance, but your website (AND 'live chat' popup) has no method to make this happen. I am borrowing Internet atm and VERY MUCH need to speak with someone! Do I have any options? Waiting is not one of them. Help, pls