Virgin Media Outage Report in Maghull, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maghull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maghull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Maghull, Sefton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Southport, Liverpool, Upton, Widnes, Skelmersdale, Prescot and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Wi-fi | |
| Southport |
||
| Liverpool |
Phone | |
| St Helens |
TV | |
| Upton |
TV | |
| Southport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maghull, England
Latest outage, problems and issue reports in Maghull and nearby locations:
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West Kirby Letting Ltd
(@WKLetting) reported
from
Hoylake, England
@virginmedia I am trying to cancel my virgin broadband account but you have not responded by phone email or post. Very poor service 🙁
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Sid
(@borntorun127) reported
from
St Helens, England
@virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service
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Luke Cav
(@LukeCav) reported
from
Liverpool, England
@virginmedia how longs the internet going to be down in the L8 area of liverpool?
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.
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Rachel Hennessey
(@rehennessey) reported
from
Seaforth, England
@virginmedia Thank you - I think I remember it now. Still can't login online but will try your messaging service again!
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Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
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Anne-Marie Caine
(@amscaine) reported
from
St Helens, England
@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
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Rachel Hennessey
(@rehennessey) reported
from
Seaforth, England
Hi @virginmedia I need to phone you but whenever I call I am offered a link & no option to speak to someone. Really need help - only trying to buy a phone from you! I dont have a password for my online account either (as new account) so failed online security - help 😭
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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Phillip™
(@HenninghanFiD) reported
from
Seaforth, England
@virginmedia Alot are complaining bout outage. We all pay so much but lose internet on a regular basis. I had no tv, no phone, no net today, had to use my own net. In all as a virgin customer what are we paying for? To complain!
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Gamble free girl
(@kfield82) reported
from
Billinge Chapel End, England
Trying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄
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Concobhar Dochartaigh
(@Conor87) reported
from
Liverpool, England
@virginmedia I want to cancel my contract but can’t get through to anyone on the phone.
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Phillip™
(@HenninghanFiD) reported
from
Liverpool, England
@virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.
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Tezz P
(@TezzP) reported
from
Haydock, England
@virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia your sales team are telling people that upgrading to 200 speed will fix WiFi issues. I was looking for a new deal but don’t want to sign up until it’s guaranteed I can get WiFi in more than 2 rooms. I live in a small 3 bed and I’m on my 2nd router which is worse
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ridgway
(@T1Karmann) reported
@virginmedia your customer service is rubbish your techs just read off a sheet yesterday first person press the red button second person press the red button I upgraded from 200mb to 350mb and now it’s slower than 200mg I
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Its all good...
(@CollectiveNudge) reported
VirginMedia struggles to communicate internally. Bad news for customers when you have a complain. Same question asked over twenty time’s
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Jānis Garkalns
(@JGarkalns) reported
@virginmedia why does your customer service keep switching departments and dropping phone when i call for a cancellation? Being transferred to an indian speaking female and she drops the call immediately, this is why your customer service is ****.
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TM
(@7190_mt) reported
@virginmedia But you’ve just told me to text that number? Cant believe how bad this customer service is
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(@Lvgrn_) reported
@virginmedia Service status page says there is no issue.
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Carl Thomas 💉
(@CarlTSpeak) reported
@virginmedia Though the issues you've had with upstream speeds and packet loss might have been an issue with bringing people together. Make the investment in the network match the PR and all is well. Keep allowing random directors to trim the budgets and this'll continue to be hypocrisy.
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Tom 🎮
(@TMG_1991) reported
@virginmedia is a joke. They can't offer me a new customer deal (saving me £16 a month) but I can cancel my three year contract, and my housemate set up a new account to get a better price 🙃 what's the point?
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia Hello - just got a call from ‘virgin media’ claiming our line not secure. He was trying to get me to perform some operations via my laptop. I asked him to verify he was from VM and when I said I will cal back he hang up. How can I report it?
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Rosco
(@Rosco31166603) reported
@virginmedia Yes, I’ve put in the postcode and it says that there is no issues. I have tried rebooting multiple times aswell.
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Jānis Garkalns
(@JGarkalns) reported
@virginmedia Broadband package, this is the third call i've had dropped just now when a member of your team said ''i will ensure the call doesn't cut out.'' Account in my name is exactly the same as on Twitter, can someone get in touch with me ASAP please?