Virgin Media Outage Report in Maghull, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maghull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maghull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Maghull, Sefton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Widnes, Prescot, Southport, Upton, Prenton, Birkenhead, Wallasey and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
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| Liverpool |
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| Widnes |
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| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maghull, England
Latest outage, problems and issue reports in Maghull and nearby locations:
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Capitã Nat
(@NatashaVic) reported
from
Hoylake, England
@virginmedia I just moved home and I transferred my services. They said everything would work fine but it’s not happening. I’ve been trying to contact your helpdesk both by phone n live chat the entire morning without success Help me please I need the internet as I work from home
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.
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Johnny Maxwell
(@Johnny_Maxwell) reported
from
Widnes, England
@virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Yes, but each deadline came and went with no resolution and the notification by text didn't happen Anyway, there's no point in this conversation any more as there's nothing you can do except make the company look bad with each answer I give
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi are tv and phone line are not working can you help WA8 8BS
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Phillip
(@philtrucker1510) reported
from
Birkenhead, England
Your customer service is shocking @virginmedia
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia You are not listening. I understand it fluctuates. What I mean is why have I had an acceptable 300meg signal for 11 months & now it’s dropped to below half that? 4 phone calls & two technician visits can’t sort it???? I want what I had!
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jo m b
(@joanreece) reported
from
Liverpool, England
@virginmedia why is your internet so rubbish? We get a bit of rain and wind and the whole TV goes off with no connectivity its woeful. We have sat here for a few hours now with no tv at all and were paying £49 a month for wifi that doesnt work!!!
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia internet down again in L31 what’s the fix time?
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martin
(@whitealbo) reported
from
Southport, England
@virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬
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James Donnelly
(@jm_donnelly) reported
from
Birkenhead, England
Not just me then? Twitter tells me everything I need to know @virginmedia your broadband is unreliable, has been unreliable for weeks & I feel like i’m wasting money. No this isn’t an isolated issue you just need to pull your finger out & stop ruining my evenings its 2020 ffs!
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Well I was meant to be getting a phone back at 1 to speak to the manager, because of how one of your customer service spoke to me earlier on but no phone call
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year
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Phillip
(@philtrucker1510) reported
from
Birkenhead, England
@virginmedia any chance sorting out your internet issues in bromborough / Eastham it's a joke told you have sorted out the chip playing up yet loads locally still having problems
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia We've logged a complaint There was an outage planned for all day Tuesday due to issues in our area. The outage lasted THREE days Piss poor service and no contact to warn us about the extension Am monitoring now as lost trust and confidence You may lose a longstanding customer
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Tori Sprung
(@torisprung) reported
from
Liverpool, England
@SkyHelpTeam We haven’t been booked in. Following some quick and informative enquiries, @virginmedia can install a new service in 3days; yet, a @SkyUK engineer can’t come out to us for over a week? When we pay a monthly small fortune, this all feels like terrible customer service
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paul sanders
(@psanders1976) reported
from
Seaforth, England
@virginmedia Any chance you firm of cowboys answering the phone to your customers , absolutely disgusting customer service keeping people on hold for over an hour then cutting them off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ron
(@snowylongfellow) reported
@virginmedia @kylelfc88 Hey virgin media you took the time to reply to the guy why not just do it for him right now, you know channel that energy into customer satisfaction, can’t be that hard to pull the plug surely
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Richie
(@richiebyte) reported
@virginmedia Actually never mind I have had enough nonsense from your company and I have waited long enough for a response to my complaint. Escalating my complaint now.
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Loren Jones
(@3c545a9c4c1a45e) reported
@Cuttsrich @virginmedia Try saying for 6 months with no action by @virginmedia Actually, they did send an engineer who didn't fix the intermittent issue, but said he would return but didn't, neither reported his visit to virgin. So back in the never ending and unfruitful customer "service" loop. Ofcom
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Richie
(@richiebyte) reported
@virginmedia See instead of sending me daft emails telling me that you are going to charge me £5.75 more because you are losing too many customers, could you maybe respond to my complaint that I sent you on the 3rd of Dec before I have to go to CISAS.
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Sharon Potter🖤💛
(@ArlandriaLamb) reported
@virginmedia ..... Again??? Why don't you inform your customers of an outage instead of them finding out through looking on the Internet??
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Jayne nightingale
(@JayneNight) reported
@virginmedia @jdms999 No point ours says no problems but when we eventually tried calling there is a problem in the area ! A problem that’s been going on for days and on and off since November - working from home is becoming untenable. Lots will be jumping ship at thus rate total joke
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Toby Schuster
(@TobySchuster) reported
@virginmedia Thanks, the number helped. The fact that apparently after more than 24 hours the issue hasn't been fixed less so.
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Sally Campbell
(@SallyCampbells) reported
@virginmedia So how can I avoid the same thing happening again if I ring tomorrow? The customer service person said the fault team could investigate and send someone out if necessary, then the fault team said they couldn't do that.
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Iain Whitaker
(@iain_whitaker) reported
@virginmedia 8 hours waiting on online chat today to speak to a customer retention specialist with no reply. One way to not let customers leave…
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James
(@jamclarkey) reported
@bristolren @bt_uk All communication providers be that BT, Sky, EE, Plusnet, TalkTalk, Virgin media, Zen (list goes on) will only be able to provide a digital (Internet based) voice service from 2023 and everyone moved off the current PSTN network you are on today as that is closing by 2025