Virgin Media

Virgin Media Outage Report in Ormskirk, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ormskirk come from postal codes L39.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ormskirk, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ormskirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ormskirk, Lancashire, England 03/18/2025 10:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ormskirk, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Leyland, Southport, St Helens, Birkenhead, Wallasey, Prescot and Ormskirk.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLeyland Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ormskirk, England

Latest outage, problems and issue reports in Ormskirk and nearby locations:

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia thanks for the awful internet service, f*cking useless you are

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

  • ZachcloseYT zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

  • Parleyyyyyy Josh (@Parleyyyyyy) reported from Liverpool, England

    @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

  • IanRobEfc1878 IanRob79💙 (@IanRobEfc1878) reported from Wigan, England

    @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia fix ur awful service!!!!

  • tomrushton88 Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

  • ZachcloseYT zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

  • AckerHeron Tony (@AckerHeron) reported from Liverpool, England

    Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

  • CllrMichaelHaw Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, England

    Virgin media customer service 🥴😭🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • luisandreslife Luis E 🤓 (@luisandreslife) reported

    @virginmedia Hi, please could you inform us if there is a fault around the SW4 area of London, I called customer service but they said is my connection without saying if there is an issue around the area. I checked service status and everything router related, please just help

  • JuJulesberry Jules 💙 (@JuJulesberry) reported

    @virginmedia yep even had two lengthy watsapp chats with your agents one Thursday and one yesterday one said it was a connectivity issue that would be resolved in 24hrs and the other told me to do the pen reset test and booked an engineer for wed 31st ... 7 days after last connection!!

  • arronkray Arron Kray (@arronkray) reported

    @LeoVK @JimSterling @virginmedia 100% agree! Their customer service is pretty bad, but the internet itself is solid.

  • luisandreslife Luis E 🤓 (@luisandreslife) reported

    @virginmedia Yeah, it's the earliest it can be booked :( , let's hope the reset works. I don't know why the customer service person didn't advice me that.

  • lvwlvs LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • Jayward7 Jay Ward (@Jayward7) reported

    @virginmedia It says I have an appointment booked on the phone but when I check the app I can’t see when it’s booked for. Then when I spoke to someone they said I don’t have one booked. I have the new TV now so just need the new box to replace the broken one.

  • the1865 The 1865 (@the1865) reported

    @vmbusiness Dear Virgin Media Business. How do you expect to meet customer retention standards with your terrible customer service? Kind regards, an events venue that needs data to accept customer payment.

  • paul195164 paul beer 🇺🇦💔 (@paul195164) reported

    @TerrySinnett @MartynJames8 Morning Terry,unfortunately no broadband until Tuesday can only reply when signal is 👍🏻 thanks to Virgin media for crap service when moving home 🏡

  • MissElllieB Elaine B (@MissElllieB) reported

    @virginmedia The fix time is now 29th, have lost faith that anything is being repaired.. nearly a month without tv or broadband now. Fed up

  • MissElllieB Elaine B (@MissElllieB) reported

    @virginmedia W4 area, no TV or broadband since the 2nd August. Every day updates say hope to be fixed by the following day…very poor contact, no explanation. When will this be fixed?