Virgin Media Outage Report in Ormskirk, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ormskirk, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ormskirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ormskirk, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Leyland, St Helens, Southport, Prescot, Chorley, Wallasey and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ormskirk, England
Latest outage, problems and issue reports in Ormskirk and nearby locations:
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I don’t want to talk to an Indian call centre going off a script I want a reasonable human who doesn’t work from a script and can help me
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Chrissie Fuller
(@miteamshirts) reported
from
Chorley, England
Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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Andy Daley
(@AndyDaley) reported
from
Roby, England
@eddie_corrigan @virginmedia Is it skipper? It's absolutely garbage. Thank god its only twice a year
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Connection problem with Apps. Phone & told to give no. underneath box. Difficult 2 bend down, hold box & phone. How can there b a problem when the TV in other room is working? Sick of having a text to do it myself or ask 4 tech help from someone who can't help.
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
@george34570256 That's no problem mate, I didn't even know there was a Prime channel on virgin media haha, just means I can throw the football on
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Roy Stephens
(@RoyRoyski73) reported
from
Birkenhead, England
@virginmedia You reply didn't work, I clicked the link and the messages came up on a different page? But only mine??? Tuesday I'm going to ring, I just hope you don't hang up on me. Then I'm going to get advice on how to report the whole situation.
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𝕯𝕵𝕭1965
(@BigDave767) reported
from
Birkenhead, England
@virginmedia Hi is there a problem in the CH42 area,some stations like Sky Sports aren’t coming on despite booting the box back up, and the box upstairs is the same
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Looks like your engineer told me he would book a follow up appointment then didn’t bother. Your customer service lately and ability to provide a service are very lacking
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia hi I’m having problem with tv and internet service in L25 but you aren’t accepting incoming calls?? What to do?
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shane reeves
(@shanereeves1982) reported
from
Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia The team have booked an engineer but advised changes on router settings that have made it a bit better until the engineer can fix it properly
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Neil Friday McGourty
(@Mcgourty22N) reported
from
Birkenhead, England
Got to love Virgin media. The Tv isn’t working so you go to the website to see if there’s a problem or if it’s just you and that isn’t working either. But don’t fear it tells you. The page where you can pay the bill is fine.
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Roy Stephens
(@RoyRoyski73) reported
from
Birkenhead, England
@virginmedia another example of amazingly useless customer service. Well done @virginmedia , you sent a cheque in her old married name, and then hung up on her when she tried to sort it out. #dontmindtakingmymoney #uselesscustomerservice
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia @primevideosport told me my TV not connected to Internet which it is. Was working and then wasn't. Now working but really sick of reoccurring problems when my @primevideosport goes off & told it's an Internet problem. If Internet problem wouldn't I lose everything?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia He swapped out the router said that solved a bit of the issue but speeds still not as expected then said he would have to book a longer appointment to figure out the issue so he went. Waiting for another appointment
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia you guys are really ***************. What's with the network outage?? Please fix this!
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia Just seen an update that there's an issue in the area. How long is this gon take to fix? Some of us have work and need to be online. This is rather frustrating
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia can you remind me the link for customer complaints please. Engineer lied, lost working time now still not right and I refuse to keep paying when I’m not getting a steady working internet let alone at the volt speeds as advertised
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Nick holt
(@Holty_74) reported
from
Wallasey, England
@virginmedia service has been down on the Wirral most of the day. Any idea when a fix will happen?
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sarah nugent
(@sarahnuge) reported
from
Roby, England
@virginmedia Liverpool not working either, can’t even access website or phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Whitehead
(@nffcbigalan1978) reported
@virginmedia Nothing. Says no ongoing issues.
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Mike Lawrence
(@Sh0rt_Stax) reported
@virginmedia Are emails down? I can't send or receive any ???
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Marina millington
(@Millysmiff) reported
@virginmedia I have been contacted by you to say my equipment needs updating. Apparently you are sending me 2 new remote controls to fix this. I asked if there were any extra charges & was told “No”. I have just been sent a bill for an extra £5. How is this my fault?
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JK
(@jayk0e) reported
@virginmedia Says no issues, yet on the phone is saying there are issues?
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MarQus Romelle
(@MarQusRomelle) reported
@virginmedia This did not resolve the issue. I’ve also gone through every trouble shooting method with the broadband team over the phone. Who were as helpful as they could be but the issue remains; the upload speed on the wired connection is being throttled/restricted.
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whoisdjamel
(@whoisdjam3l) reported
Do not get virgin media as they are unreliable unhelpful and unwilling to resolve a problem which they created. Outage in the E8 area which they cannot resolve. Nearly 4 weeks now @virginmedia
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Lee M
(@leemacca25) reported
@virginmedia hi, i recently signed up as a new customer and my estimated arrival date for router etc was tomorrow however ive heard nothing yet and im worried as i need to be set up in my home ready to work from home on wednesday, is there anyway to see if this is likely to..1/2
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Tony Leach
(@tonyleach) reported
@vmbusiness How about just providing some customer service? How about paying back my money (which you agreed to do) for the service you didn't provide me? Taking people's money under false pretences is called fraud.
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Gemma
(@oh_just_because) reported
@virginmedia hiya my uncles virgin media box isn’t working and I can’t log into his virgin media account as I set it up and haven’t changed the password and I’m not with him so can’t do the I forgot. He’s tried ringing and got nothing. Help please?
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Vee Doubleyou
(@CrystalVixen1) reported
@virginmedia Any news on this when this might be fixed? It’s been down now for most of the day now!