Virgin Media Outage Report in Ormskirk, Lancashire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ormskirk, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ormskirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 27: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ormskirk, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Wallasey, Leyland, Bretherton, Wigan, Skelmersdale, Southport, Prescot, Birkenhead, Upholland and Roby.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ormskirk, England
Latest outage, problems and issue reports in Ormskirk and nearby locations:
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Steve Shelbourne (@Shellifumi) reported from Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!
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Acko (@Acko_79) reported from Liverpool, England
Sort this **** service out. All night no internet @virginmedia
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Phil (@ThePhilAtkinson) reported from Liverpool, England
Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?
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Charlotte Louise Middleton (@charl_middo) reported from Liverpool, England
@virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!
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Michelle E (@Elle83) reported from Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England
@virginmedia executive team emailed on 16th Feb to say they would deal with my issue within 28 days. Still waiting whilst you've taken more money for a useless service...I smell a sinking ship
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Gail Charnock (@GailCharnock) reported from Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Benji McLoughlin (@BenjiMaccers) reported from Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
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Maire Cubbin (@memcalea_maire) reported from Wallasey, England
@virginmedia Thank you , so I’m good to cancel my direct debit then? I mean if we are currently £84 in credit and our disconnection will be before the next bill date . I didn’t know if money was returned via the DD method but if it’s cheque then we are good to cancel our direct debit ? TIA .
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John Murphy (@John_murphy1) reported from Formby, England
@virginmedia Thanks, according to your website it’s a known issue and won’t be fixed till 9pm. Never mind, just hope it’s fixed sooner especially as TV is down too!
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SJK (@SammyKnowlesX) reported from Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Gary Beggs (@GaryBeggs_8) reported from Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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John Murphy (@John_murphy1) reported from Formby, England
@virginmedia hi, the internet seems to be down in the Formby area (L37). Green flashing light on the modem and can’t get online. Any idea when it’ll be resolved. I’m working from home and need it back!
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John Murphy (@John_murphy1) reported from Formby, England
@inyourentry @virginmedia Yeah, by Redgate. Been down since midday. My sister is on Park Road and with Virgin and she’s fine.
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Emma (@EmmaZhaan64) reported from Roby, England
@virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.
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Connor Wilson (@ConnorTWilson) reported from Birkenhead, England
Honestly I could rant for ages about how bad Virgin media WiFi is, and they never seem to make an effort to improve it
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Aley. (@Aleyy) reported from Formby, England
Trying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England
@DeannaLouise93 @virginmedia We’ve had nothing but issues as well D!! I raised a complaint and they keep saying they can’t contact us! Nobody has called my dad! Still having issues after two engineers!
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Steve Shelbourne (@Shellifumi) reported from Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.
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Danny Wyatt | OnlyFans 25% off (@DannyWyattXXX) reported from St Helens, England
Anybody else having Virgin media problems? #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott S (@sasmojo) reported
@virginmedia I spent an hr of the phobe with a very inexperienced customer service rep, who striggled to understand the issue he was looking at and eventually transfered me I assume as I was peft on hold with no explantion.
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Adam (@BennyHillsSon) reported
@virginmedia I constantly keep having internet drop outs and intermittent issues with virgin media in my area, I wish to cancel my contract because Im not getting the service I was promised
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rachael hagar (@rachturner22) reported
@virginhelp @virginmedia Heard it before there cancel again 3rd time
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Alessia (@ALE55IA20) reported
@virginmedia @mrmerv77 In OX1 Oxford and WiFi is also not working at all at the moment. Trying to check the service in my area but the page won't even work
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Montmorency (@Montmor91327024) reported
@virginmedia are there broadband outages in the OX2 area of Oxford currently? We were told they would be fixed by 5pm today but it's still down. Now you're saying will be fixed by 10am 13th January. What on earth is happening to your service at the moment?
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Glen R (@GlenR013) reported
@DarthMathew_ @virginmedia The times that @DarthMathew_ is accurate. it is clockwork. So when it comes to hub updates, are we notified prior to these happening to make sure we are not working on important stuff when this happens?
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Lisa O'Donovan (@DonovanLisao) reported
@virginmedia why is the service so bad when I have recently upgraded my service it’s worse now than on the older box
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Nick P (@earlofmarl) reported
Is it just me or have @virginmedia got a problem synching their visuals with their audio on BBC One Ten O'clock news tonight? #outofsync
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RichardBransonisaknobhead (@Richard52731865) reported
@virginmedia i tried to upload a screen shot to this tweet showing my speed test, but couldn't cause the upload speed was so poor
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gareth drew (@biddescombe) reported
@virginmedia To add context to my enquiry,the family member is in hospital,i rang up to add Call divert to the home package,the person i spoke to added call divert to home package but it`s due to start in February,i need call divert NOW so i want to cancel call divert. thanks