Virgin Media Outage Report in Ormskirk, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ormskirk come from postal codes L39.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ormskirk, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ormskirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ormskirk, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Leyland, Southport, St Helens, Birkenhead, Wallasey, Prescot and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Leyland |
Total Blackout | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ormskirk, England
Latest outage, problems and issue reports in Ormskirk and nearby locations:
-
Frank Keegan
(@KeeganBig) reported
from
Liverpool, England
@virginmedia Yes. I am getting no service via the 2nd box whatsoever. The box light does not change from red. Tried switching off at the wall. Checked leads & have swapped over HDMI lead all to no avail.
-
🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
-
Marcas Seán Pádraic Ó Donnċú
(@MJPArmario) reported
from
St Helens, England
@virginmedia worse customer service I’ve ever experienced . Write to me and give me a number to contact and here I am on hold for 15 minutes . No messaging , no digital or chat options to resolve . Need someone who knows we’re in 21st century looking at your service model .
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I have 3 tv sets showing No SiGNAl. Absolutely fed up now. 3 new boxes Monday & problems with sets since. Now none is working. 😠😡
-
Jane Vickers
(@waveyjane) reported
from
Birkenhead, England
@virginmedia your customer service use to be the best hence I’ve stayed for 25 years. Today I have been queued for over 3 hours talking to a BOT. Shocking service.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@Lizzim18 @virginmedia Poor service. It's annoying isn't it?
-
Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.
-
Steph
(@SA57EPH) reported
from
Wigan, England
@virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Yesterday 3 new boxes installed after weeks of problems. Just turned on tv..no signal. Tried another, same. Phoned & told wait times r long. Advised go on line & try to sort it. I am not a feckin tv engineer but a paying customer who is thinking of going back to Sky.
-
AME
(@AMEB62) reported
from
St Helens, England
@virginmedia complaint about customer service and nuisance calls being received with no one on the line. Told I had been emailed to follow up complaint but no emails received. Appalling customer service #poorservice
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia One tv is now working. The other 2 still saying No Signal. I haven't touched sets since engineer was here on Monday. Just used remote controls which I find inefficient.
-
Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia paid £27 and the fight is ******* freezing wtf
-
Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
-
Stephen Smith M.D (Manic Depressive)
(@claimsseven) reported
from
Seaforth, England
Thanks @virginmedia for a wasted 5 minutes with one of your ops tonight, trying to flog me your 360 service which I didn't need or want. Can you just get your ops to cut straight to chase in future, instead of me telling them that I'm not interested 5 times!
-
gary eaves
(@garye1969) reported
from
Bryn, England
@mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I can't get Amazon Prime on 3 TVs now. There's a problem I can't solve. I need an engineer. Going to phone again.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Aaron Myers
(@undercoversaint) reported
@virginmedia Reason for the calls? To ask why my bill has not gone down after a service was removed. Now I just want to cancel everything. #virginmedia #customerservice
-
RL Photography
(@RickyLiPhoto) reported
@virginmedia I still got intermittent connection issue after 3 weeks. I tried to report the fault but the waiting time on the phone is ridiculous. Virgin media is hopeless
-
Peter Jones /\_/\
(@ashfordwolf) reported
@virginmedia I’ve raised it formally, but no one wants to speak to me! Must be bumpy floors in @virginmedia head office with all the issues swept under the carpet- possibly with the broken promises!
-
mark Reynolds
(@MReynolds180) reported
@virginmedia It's for Media that was never activated.
-
JustPlodding
(@PloddingJust) reported
@virginmedia for a few weeks now the wifi is dropping in and out and yes done all the advice etc, it was fine for a couple of years but lately is crap which is why we'll be leaving for sky.
-
🤘🏼⫩⃝• Ali •⫩⃝🤘🏼NHS 😷🎶 🎹 🎭
(@TheMissAliQ) reported
See nowts changed @virginmedia Mate of mine having same old customer service issues - now cut off phone line -helpful with a disabled person lives there!!! Time to change me thinks Jill!
-
naomi (((oh)))
(@naomi_oh) reported
@virginmedia your customer service is a joke, I have a job and don’t have all day to wait for someone I just want to cancel my package when my contact ends this month Please can you just sort it and stop wasting my time
-
Matt
(@Snappersnap) reported
@virginmedia Surprise surprise on hold no one answering again told bill will go up £30pm if I dont change package by end of month this is because lazy staff are working from home there's no other explanation a terrible way to treat loyal customers
-
Peter Jones /\_/\
(@ashfordwolf) reported
@virginmedia Oh John,if only you had 👀 the messages! They have been in touch,they said a tech had resolved the issue.They closed the complaint. They didn’t discuss the other matters & much like yourself they won’t discuss it with me.For a media company-not so much with the communication
-
RL Photography
(@RickyLiPhoto) reported
@virginmedia Are you having a laugh? Posting my problem on your forum. I do pay for my broadband and you are asking me to post the problem on your forum