Virgin Media

Virgin Media Outage Report in Leyland, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Leyland come from postal codes PR25.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leyland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leyland, Lancashire, England 03/18/2025 09:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leyland, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Leyland, Blackburn, Clitheroe, Preston, Southport, Ormskirk and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomWigan Phone
United KingdomBolton Internet
United KingdomLeyland Total Blackout
United KingdomBlackburn TV
United KingdomLeyland Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia Actually, problem is still there. Any help gratefully accepted!

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky

  • mooseandme1 Moose And Me (@mooseandme1) reported from Great Harwood, England

    Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

  • SmartCoffeeOff1 Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia is there any customer service in your company

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • uk_haj john Hajdar (@uk_haj) reported from Bolton, England

    @virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia No problem, thx for the reply, seems to be ok now 👍🏻

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Simi50426669 Simi (@Simi50426669) reported

    AVOID @virginmedia AT ANY COST! Royal Mail have now lost my phone and VM are refusing to honor the £128 trade in quote, instead are offering me £28 for the lost device, how does Virgin continue to scam and mislead customers at every step. This is an issue between VM & RM, not me

  • supasaffa Justin C (@supasaffa) reported

    @virginmedia Whats the point of this, you are wasting my time once again. I have gone through this and been on calls, nothing gets recorded against my account. I am tired of the terrible service provided by your organisation

  • supasaffa Justin C (@supasaffa) reported

    @virginmedia @BBCNews @BBCWatchdog ... I called multiple times and they just hang up on you. If you read the tweets they are so sorry for everything but then just send you to their site to sit in a chat Window. ...

  • AshleighStewy Ashleigh (@AshleighStewy) reported

    Never using Virgin Media again. Absolutely shocking customer service, takes hours to get through on the phone so I tried the web chat and it’s currently unavailable? How am I supposed to discuss my account if I can’t get through? All they care about is money

  • aaronsu72974941 supergooner (@aaronsu72974941) reported

    @virginmedia internet down, and service to test hub also down any help ???

  • LeahPrice_x 🌺 Leah Price 🌺 (@LeahPrice_x) reported

    @virginmedia I was just told there was a fault in my area and they are working on it. But when I do a service check in my area it just says the TV is down, not the broadband.

  • bunnymaid bunny (@bunnymaid) reported

    @virginmedia Nice try. This does not state if you have 1 IP address with 2 NATs, 1 for the hotspot and 1 for the customer. Which is what I am trying to clarify. That FAQ is for users, not engineers (in the wrong country trying to troubleshoot something.)

  • alisonedwards78 A.Flamingo (@alisonedwards78) reported

    @virginmedia @VirginMedia_TV I’ve spent days on the phone & online chat & getting nowhere!! I’m getting extremely frustrated. As if moving home not stressful enough now I have to waste hours/days trying to get someone to help!!

  • jensterju Jenster 💙 (@jensterju) reported

    @virginmedia Wi-Fi down AGAIN in Islington - What is going on this is interrupting my work... This is a Joke

  • 00Slev Slev 🇻🇨/🇮🇪 (@00Slev) reported

    @virginmedia Thanks, I've been registering the outages as they have been happening. Ideally, I'd like to terminate my contract as this is now ongoing every couple of days, could you please let me have a contact number where I can do this. Cheers.