Virgin Media Outage Report in Leyland, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leyland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leyland, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Preston, Chorley, Blackburn, Wigan, Southport, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Preston |
Internet | |
| Preston |
TV | |
| Chorley |
Internet | |
| Blackburn |
TV | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leyland, England
Latest outage, problems and issue reports in Leyland and nearby locations:
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gizmo Gamez
(@gamez_gizmo) reported
@virginmedia I’ve just ran the online test and been told there’s no issues but I still can’t get connected from my bedrooms or toilets so obviously there is an issue. Oh and I’ve also just been kicked from the live that too by the idiot person I was talking too! This happens all the time!
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Sean C Duke
(@ScienceSpinning) reported
@virginmedia Just waited half 1/2 hour on your "customer service" 1908 line. Line goes dead as I'm explaining my issue that doesn't fit one of your boxes. No-one rings back. It's like you are using technology WhatsApp etc.. to hide from your customers. Any chance you could help?
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Martin (stay at) Homent 🦊
(@RedFoxBandit) reported
Hey @virginmedia any reason you put the phone down on customers once they’ve been waiting for 15 minutes for help and have been passed between all your teams? @virginhelp
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Alex leng
(@lengie10) reported
@KatherineMcKeen @virginmedia We moved and tried to get virgin installed. Several failed attempts to do external and internal work! Gave up, emailed the CEO and went to sky! Never been happier. Customer care was horrific. Hope you do t have anymore issues.
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PMcC@be
(@PMcCbe1) reported
@virginmedia what is the contact options for broadband issues
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👦🏼🧡Bonnie!🧡👦🏼
(@bonnielass100) reported
@virginmedia It does it all the time and we have to unplug and plug the box back in. The remote is also very slow and laggy. It’s just very frustrating for something that’s so expensive monthly
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MRJXO
(@m12jxo) reported
@virginmedia Already spoke to someone yesterday who accessed my account. They told me everything was fine on their end after running some tests. It's very clearly a problem with Virgin given how many posts are on the forum and here on Twitter about it.
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Ominous Bagel
(@OminousBagel) reported
@virginmedia Though this photo and that engineer finding this issue is quite vindicating. Especially after one of VM's Call Centre Agents shouted at me telling me there wasn't anything wrong with my connection and they weren't sending anyone out.
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K Dudakia 🕉 🙏 v(^_^)v
(@kk_OEG) reported
@virginmedia I am sorry - but your mobile phone network has been down in CR2 area for more than 16 hours. Your website ignore this, there is no feedback to users. What is going on? @richardbranson
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Sally
(@Sally35985417) reported
@virginmedia This is the correct complaint ref- C-0206211109. I have spoken to your advisor yesterday and have been informed there is no such thing as a Fields Team who will come out and fix the damages however you want me to pay for someone to come out at a cost at £90