Virgin Media Outage Report in Leyland, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leyland come from postal codes PR25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leyland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Leyland, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Bolton, Wigan, Blackburn, Leyland, Clitheroe, Southport, Chorley and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Preston |
Internet | |
| Bolton |
Internet | |
| Wigan |
Total Blackout | |
| Bolton |
Wi-fi | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leyland, England
Latest outage, problems and issue reports in Leyland and nearby locations:
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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Adam
(@agarnett) reported
from
Wigan, England
@virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful
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Rick Leeming - Beaker
(@BeakerRick) reported
from
Preston, England
@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
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🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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kevin.james
(@pillbo01) reported
from
Bolton, England
I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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Amy 🌼
(@geordiegal97) reported
from
Preston, England
@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
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dannyWAFClannon
(@DannyLannon) reported
from
Wigan, England
@Louisewafc @virginmedia Nice of Stoke fans turn up to support us
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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Christopher Fox
(@ChrisFoxRacing) reported
from
Bolton, England
@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Graeme Radebe
(@Radebreast) reported
from
Ormskirk, England
@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
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BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark30304067) reported
@virginmedia It's high utilisation, has been for 5 years, every single time I speak to your team I'm told it'll be fixed "next month" never is. Thankfully I spoke to a very helpful lady who told me you're in constant breach of contract.
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David Rozzell
(@BluegrassHippie) reported
@virginmedia Thank you, but preparing for a gig and no time to sit on the phone waiting. If it's not back tomorrow I'll call, it's a shame the website help is so completely pointless, it fails to help at all
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Kelly
(@Kelly37535474) reported
@virginmedia My parents have no phone line in RM16 but your service status says no issues!!! Please advise urgently.
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Eddy Shuttleworth
(@ShuttleworthE) reported
@virginmedia You might want to tell your customer service team about that because they told me the exact opposite thing on Wednesday when I spoke to them...
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Nick Moore
(@Themooreuk) reported
If you’re thinking of getting @virginmedia dont bother it’ll never get installed. I was promised by a “manager” that it would be installed today 6weeks after my original install date. Had a text it’ll be installed in 4 weeks time so 10weeks since my order I mate get my services?
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Deano
(@Deano44118023) reported
@virginmedia No landline - no dial tone. Service status says everything is OK! So how long before you acknowledge a problem, couple of years ago it was 16 days and an ombudsmen case to boot.
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Careless Wispa
(@naturalsystah) reported
Well @virginmedia said my broadband and TV would be working later tonight...it was up and running again about 2 hours ago, well ahead of time. Can't complain considering the bad weather
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GPD
(@GamePlayerDave) reported
@virginmedia That tells me there is an issue, so my next question is, when will it be fixed?
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Graeme Horsfall
(@Graeme_Horsfall) reported
@virginmedia Nothing on the checker - have booked an engineer. A number of people are out of service in this post code. Very rarely the status checker accurately reflects the actual service level.
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Jord.
(@UnitedMagic7) reported
@boneyjoe69 @virginmedia Yeah I left them mate tried charging me £150 a month so I went sky instead, got everything sports movies for only £78 a month plus the customer service is a joke at virgin media good luck with your search mate