Virgin Media

Virgin Media Outage Report in Leyland, Lancashire, England

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The latest reports from users having issues in Leyland come from postal codes PR25 and PR26.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leyland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leyland, Lancashire, England 10/20/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leyland, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Preston, Leyland, Wigan, Bretherton, Skelmersdale and Southport.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBolton Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

  • Sammi__T Sammi T (@Sammi__T) reported from Wigan, England

    @virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Yes problem in the pr7 area all bloody day.

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!

  • Lisa_P117 Lisa Patel (@Lisa_P117) reported from Horwich, England

    @virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.

  • Salma_abdx Salma Khan (@Salma_abdx) reported from Great Harwood, England

    @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

  • prdent73 Philip Dent 🇪🇺 (@prdent73) reported from Euxton, England

    Noooo!!! The virgin media wifi is down. We might have to start talking to each other..

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England

    @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

  • kimnsib kim🐝 (@kimnsib) reported from Bolton, England

    @virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    How to waste my time 2019 - @virginmedia sort your customer service out :)

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough

  • annbenedict9 annbenedict (@annbenedict9) reported from Brinscall, England

    @virginmedia surgery phone line keeps cutting out on patients- national issue I am told

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.

  • meganlouise1233 Megan Johnson (@meganlouise1233) reported from Preston, England

    @virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

  • FayaadhB Fayaadh (@FayaadhB) reported from Bolton, England

    @virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • helencoyston Helencoyston (@helencoyston) reported

    @virginmedia hello, we have recently upgraded to TV package. Nearly two weeks later and it’s still not working. Whenever I call, it cuts off after 30 mins of waiting. Help immediately please.

  • patricksturg patricksturgis (@patricksturg) reported

    @virginmedia I am supposed to have 500mb broadband but when I am connecting on Zoom, it constantly freezes & I get a message saying I have an unstable connection. I get the same when I am watching streaming tv.

  • Cathy_TwoHalves Cathy Long (@Cathy_TwoHalves) reported

    @virginmedia So just to confirm before I spend any more valuable time on this, they can do things your tech support team can’t do?

  • welsh_girlie me (@welsh_girlie) reported

    @SkyHelpTeam Hi have tried on several occasions to get through. Waiting anything from 30-60 minutes. Still having issues. Maybe @virginmedia would be the answer as sky you are useless.

  • kylajardine Kyla Jardine (@kylajardine) reported

    Big companies do not have their **** together AT ALL! @IKEAUK @virginmedia your customer services are terrible and you have staff working BTS who are up to some dodgy AF stuff (and your hold music is awful).

  • GhostlyFelis Sammy 🐳 (@GhostlyFelis) reported

    @Sarah_Fenola @virginmedia Heyy have you got anywhere with it? I just used their text service at 0753 305 1809 and got it cancelled, hopefully getting a confirmation email. It took all day as had to wait for the first person then the other department but it was a lot nicer than being on hold for so long!

  • mick_bash Mick Bash (@mick_bash) reported

    @virginmedia 3 days on the text support, can only think you are avoiding the issue to get another bill out of me. Passed from one person to another with approx 22 hour gap between each. Horrendous service.

  • Joanne57442452 Joanne (@Joanne57442452) reported

    @virginmedia we have done all that the website has told us to do and yet still no broadband. According to your website there’s no issue and yet clearly there is as internet was working fine about 2 hours ago

  • littlecinnamon Lindsey M. Clarke 💙 (@littlecinnamon) reported

    @jonflyingtiger @virginmedia Hahaha oh god, that IS bad 🙈

  • BBdance1995 BB ( beth Lang) (@BBdance1995) reported

    @virginmedia He said that I should of had the call and apologised. And that the complaint is still open and a manager needs to call me