Virgin Media Outage Report in Leyland, Lancashire, England
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The latest reports from users having issues in Leyland come from postal codes PR26 and PR25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leyland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leyland, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Bolton, Leyland, Wigan, Skelmersdale and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
TV | |
| Blackburn |
||
| Preston |
Internet | |
| Bolton |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Leyland, England
Latest outage, problems and issue reports in Leyland and nearby locations:
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬
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Howard Croston 🏁🇬🇧🇬🇬
(@Hnc365) reported
from
Preston, England
@EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia We've logged a complaint There was an outage planned for all day Tuesday due to issues in our area. The outage lasted THREE days Piss poor service and no contact to warn us about the extension Am monitoring now as lost trust and confidence You may lose a longstanding customer
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia It’s NOT an upgrade which I made clear on the phone. Again, no mention of this being the issue.
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is ******* crap
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
Hey @virginmedia On the phone to your customer service for 80 minutes in total now and counting. Been put on hold for 30 minutes of that. Losing will to live! Pound to a penny you lot cut me off in a minute......
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Another issue is if I were to get a phone call in a weeks time I cannot just stop the job I do to answer it. Where will we be then? Having worked for Virgin I know exactly what’s going to happen. This won’t get sorted until my new bill gets paid for services I don’t want ....
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Harold Farnworth
(@FarnworthHarold) reported
from
Hindley, England
@virginmedia what a waste of time promised refund for 3 days no internet or tv .no refund then put bill up customer service a joke over 1 hour to get through
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.
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macauley stephens
(@m_stephens8) reported
from
Bolton, England
@virginmedia is the worst for speaking to an actually person🤯 adding packages unauthorised then making the bill nearly double.. jokers
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account
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Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Bet you anything they won’t I’m sorry to say. Never known a change in contract to take a week. Normally done there and then on the phone. The lady didn’t mention anything about this being the case. What now? I’m not waiting a week I’m afraid.
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Yes, but each deadline came and went with no resolution and the notification by text didn't happen Anyway, there's no point in this conversation any more as there's nothing you can do except make the company look bad with each answer I give
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart
(@stuuk1brum) reported
@virginmedia I’ve recently received my new 360 remote. Ever since I’ve be linked the remote to my virgin box I’ve had issues. Pixelated picture on screen, lagging on screen, black screen, huge differences in volume on different channels plus intermittent slow broadband speeds🤔
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Jac VC
(@jacvillela) reported
@virginmedia I have tried to check the status of the service and your page is not working. We’re without internet and we need to know when it will be fix.
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sean fitzpatrick
(@seanfitzy01) reported
@virginmedia can i ask does your ceo @LutzSchueler actually look at how bad the foreign call centers are? even disconnections is now in those call centers,maybe he can sit next to me when i make a call? bt/ee customer service is so much better from the uk not reading from scripts
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia it is now over two hours of my time wasted waiting for your Customer Relations messaging team to help me
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Ady
(@adyc45) reported
@virginmedia @TheBHF @O2 Can I have a definitive answer if I can change my sim to an esim I’m in my first month of being with virgin mobile . Some staff say no some say yes but no further forward as nobody takes ownership of the issue .
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia John i have to leave for work now im so upset why advertise on virgin website that you can help customers by online chat when no one is manning it logged on at 7.19 leaving 10.12 2 hours 54 mins of my precious time completely wasted
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ItsN1Y4Az
(@its_N1Y4AZ) reported
@virginmedia internet is really slow and connection keeps dropping. I've restarted my router and it doesn't make it faster, I can't do a wired connection because I don't have a LAN cable and I've never had to use one before. I'm having to use hotspot to even tweet this
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia They dont answer asap thats the problem
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Ricki Ricardo™
(@RickiRicardo) reported
UK companies like @virginmedia really need to stop *************** out of the people that give them their hard earned money and focus on good, if not great, customer service. Focus on making it right and not being complete arsehole.
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Dan Currier
(@Dannyontour) reported
@virginmedia Showing up is unacceptable. I will await the 25th (the next appointment) but after the 8 week period. I will be taking it up with an ADR scheme to take the complaint further and will request a deadlock letter. #VirginMedia #Ofcom