Virgin Media Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1 and PR2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Chorley, Southport, Preston and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Chorley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits
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Wiganpierpromo
(@WiganpierprAnne) reported
from
Wrightington, England
@virginmedia I am appalled at the customer service. Trying obtain my last bill from 3 months ago. Can’t be done!!account closed. They never sent packaging to send router back after 3 phone calls I gave up but got charged for it.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨
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Rob Taylor
(@robotaylor40) reported
from
Preston, England
@virginmedia After 3 infuriating phone calls I'm not sure if it's getting sorted or what and one person actually put the phone down on me so yes it's very disappointing
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@virginmedia Well it’s sorted. In 2 weeks time. Which is a bit poor that I have to wait 2 weeks for you to fix your error
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Sister Sarah💫
(@SarahIsFab) reported
from
Preston, England
@virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
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richard caines
(@rick300) reported
from
Leyland, England
U know it’s bad when the internet on ur phone works better than @virginmedia internet been off now for over 5 hours in leyland
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Luke Southworth
(@LukeSouthworth) reported
from
Preston, England
@MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.
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Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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bobby
(@BobbyBattersby) reported
from
Chorley, England
@ITV gone down on @virginmedia
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
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Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Foreman 💙
(@immrbrightside9) reported
@virginmedia your taking money but not providing a service, and your lines are not working for customer service, sort it out!
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Craig Porter
(@CraigPo70601662) reported
@virginmedia Oh i have text and so far its taken 2 days and I have been passed between 5 people still not resolved and all i get is call us or get someone to call on your behalf, this proves you have no clue on disabilities at all and making very difficult for me to remain a customer
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Cath Musk
(@CathieMusk) reported
If I cancel my direct debit with @virginmedia I wonder if then I will be able to speak to someone! On hold for nearly an hour to try and speak to someone to just be cut off is brilliant 🖕🏼
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Emily Grace 💛🤍💜🖤
(@emxpls) reported
@virginmedia Someone finally texted me back, but I’ve not heard anything in over 48 hours now. I’ve registered a complaint via the website. It seems a bit ridiculous that all the call centres are shut and nobody seems to be working from home!
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Peter Rogers
(@stiffkingshurst) reported
@pollybirkbeck @virginmedia I agree. ******* pile of ****..
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Cthulhzu
(@JinzuEU) reported
What is this service? I get told the lines are busy and instantly hung up and cant sign in online because every time I try I get " page no longer exists " ? Can someone DM me please.. @virginmedia
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Martyn Batten
(@1252spike) reported
@virginmedia As always your checker tells me nothing. As my internet is now back I wouldn't expect it to. My complaint is more that when I call your message just tells me to call back and cuts me off. You have increased prices yet reliability is down and CS is unreachable . Poor poor poor.
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Anon
(@B4DService) reported
@virginmedia my #broadband has been down for a few days, I cannot get through on the phone and your chat service is also down #help #customerservice is non existent
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Siddhant Kumar
(@SiddhantK12) reported
@virginmedia as your phone doesn't work, I have to write post??? why can't I email?
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Chris Hall
(@chrishallstart) reported
@pollybirkbeck @virginmedia Not an outage but broadband has been rubbish for a month. Takes ages to get through to speak to them and then they’re no use.