Virgin Media outages and service status in Preston, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Preston, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 13, 8:25 AM GMT+1.
- Internet (66%)
- Wi-fi (20%)
- Total Blackout (6%)
- E-mail (5%)
- TV (2%)
- Phone (1%)
The latest reports from users having issues in Preston come from postal codes PR1 and PR5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Darwen, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 15 hours ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Wi-fi | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
Nearby cities with recent reports
29 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response
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Taz Ali (@TazAliPreston) reported from Preston, England@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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David Walton (@Davegas2) reported from Feniscowles, England@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Matt Allen 🔶 (@mallen_87) reported from Horwich, England@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
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Adz can't sing (@Adzcantsing) reported from Penwortham, England@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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John Clark (@1972johnclark) reported from Clayton-le-Woods, England@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
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The Monk (@StephenMonk1970) reported from Preston, EnglandHelp @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
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Richard Foster (@fos100) reported from New Longton, England@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
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Richard Foster (@fos100) reported from New Longton, England@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Ali Gudgeon 💙 (@Libra_Comms) reported from Preston, England@virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?
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Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬
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sevs66 (@mgsevs) reported from Kirkham, England@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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✨Shimmi✨ Comms open! (@ShimmiArt) reported from Preston, England@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, EnglandIt seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬
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sarah (@ms_sasmassey) reported from Preston, EnglandHi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Williams (@alxwms) reported@virginmedia That just doesn't work. It is hugely painful ringing you up or playing blind darts to see which one of 20 accounts a text relates to. Just change things and start putting a postcode or account number or part account number in your texts
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Steve G (@steviegambs) reported@virginmedia There’s an issue it says but 3 times in a week is very poor
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ArseF1 (@F1Arsenil) reported@virginmedia customer service has to be one of the worst! You ask to remove packages and they instead put you on a different contract without your consent! Monthly bill goes from £70 to £181 and they can’t explain how after 3 calls! Horrible just horrible
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Gary Polley (@Gary_Polley) reported@virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.
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Football Sigma (@professort15755) reported@S4mmyuk @virginmedia @DAZNBoxing The fact u paid for this **** says it all hahabab
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pentor coley (@PentorC32526) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Debbie Rowe (@debbierowe1) reported@virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!
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David McQuillan (@DavMcQ84) reported@virginmedia It’s been 66 days, 4 lengthy phone calls and a few hours of repeatedly trying to explain to your poorly trained call centre team that my ‘myvirginmedia’ account has been locked and still no solution despite repeated promises it would be. It is absolutely pathetic.
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Matthew Head (@matthew9head) reported@virginmedia any reason why your down! @DAZNBoxing missing all the fight!!
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HitmenAndHustlers (@HitmenHustlers) reported@virginmedia There are outages, and if there were, every day outages would be unacceptable, it wouldn't be an issue of i didnt rely on a steady and stable signal to do my job.