Virgin Media outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Preston, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 3, 11:07 PM GMT+1.
- Internet (57%)
- Wi-fi (21%)
- Total Blackout (12%)
- E-mail (8%)
- TV (1%)
- Phone (1%)
The latest reports from users having issues in Preston come from postal codes PR5 and PR1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Virgin Media
Virgin Media is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Preston, and Darwen.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 2 hours ago |
|
Blackburn
|
Internet | 6 hours ago |
|
Blackburn
|
Internet | 8 hours ago |
|
Blackburn
|
Internet | 19 hours ago |
|
Leyland
|
Internet | 3 days ago |
|
Blackburn
|
3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Steve Thompson (@stevelthompsom) reported from Preston, England@virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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patricia foy (@PattipooFoy) reported from Blackburn, England@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬
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NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service
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NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England@VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.
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TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia still holding 1:24 mins later. Your customer services are shocking
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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Crazy Corner (@TerryBpne) reported from Walton le Dale, England@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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✨Shimmi✨ Comms open! (@ShimmiArt) reported from Preston, England@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is ******* crap
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Mohammed Seedat | Sports Marketing (@mseedat0) reported from Preston, England@virginmedia my network is very poor! Getting no signal at all.
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paul kitchen (@pkitch1) reported from Whittle-le-Woods, England@virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?
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Adz can't sing (@Adzcantsing) reported from Penwortham, England@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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The Monk (@StephenMonk1970) reported from Preston, EnglandVirgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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s. whalley (@stavroversfc) reported from Lower Darwen, England@virginmedia your broadband is down again 🤬
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Richard Foster (@fos100) reported from New Longton, EnglandWho in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
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Back to the 70s (@AnnieLa60958950) reported@virginmedia After bring pestered for 3 days and finally answering my phone, someone at Virgin Media puts the phone down abruptly on me because I didn't know what day I paid my bill. VERY RUDE!!
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Helen Goodridge (@goodridgehelen) reported@liamgallagher Bloody Virgin Media packed up at 4.30. Had family coming over. Said it wouldn’t be back until midnight. Can you believe it. Watched on daughter’s phone 4G. Buffing and 6 mins behind. Poor for virgin media.
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Nicholas (@Nichola09215766) reported@virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.
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OMF (@exolon) reported@FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.
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Alexander Stone (@mikael_gatfi) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.
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Bhavin (@Bhavinmaru2020) reported@virginmedia There is no resolution time given, so that’s why i am escalating. If this continues I will want to what procedure make formal complaint and get issue fixed.
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Tweetledumb (@xueshang) reported@libertyglobal please ask @virginmedia why they sent me a new TB box without any remote to control it. (Finally they say will send one to reach me "in 5 business days" - keep paying for the service throughout this time!)
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iyda (@notiyda) reported@RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD
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Hewan (@HewanMcCarthy) reported@SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer