Virgin Media Outage Report in Preston, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Preston come from postal codes PR2, PR1, PR4 and PR5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
||
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
Raymond Webster
(@webbynfluk) reported
from
Penwortham, England
Problems in PR1 can anyone help me out my boss will think I'm skiving @virginmedia #preston #virginmedia
-
Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
-
Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!
-
Matt Allen #StayHomeSaveLives
(@mallen_87) reported
from
Horwich, England
@virginmedia They keep closing it and I have to start from scratch. The issue is that my contract and my sales agreement are different. I thought I was getting somewhere last night when an advisor told me they’d get a manager. Instead they closed my chat
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!
-
𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚
(@courtsthomasx) reported
from
Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!
-
Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
-
John Clark
(@1972johnclark) reported
from
Clayton-le-Woods, England
@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
-
Dave R
(@SmartCoffeeOff1) reported
from
Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
-
knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬
-
Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response
-
Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
-
Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia your isolator cable for my new router will ot plug into my wall outlet. Please help me. Dissertation due.
-
paul kitchen
(@pkitch1) reported
from
Whittle-le-Woods, England
@virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?
-
Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia worst broadband experience so far. Been trying for 6 hours to get help from virgin media about my new broadband router and I havent got ANYWHERE. Please help me virgin, I have uni dissertation to do and NO INTERNET THANKS TO UR REPRESENTATIVES
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Pinnock
(@sarahpinnock) reported
@virginmedia Absolutely no service since 1.45pm yesterday. No tv no broadband no phone. You surely know about this problem? I believe Burgess Hill and Haywards Heath are both out. Virgin media engineers and vans have been seen around here. Your status page says all is well which frustrates!
-
Akash R
(@AkashSR123) reported
@virginmedia I’ve not had properly functioning WiFi in weeks, have called customer service last week to be told engineer coming out and a complaint has been lodged. A week on WiFi is still rubbish, not even a peep regarding an engineer and no follow up on my complaint.
-
TechGeezeer
(@TGeezeer) reported
@virginmedia No one can call you to report it. My neighbour has issues with virgin and so does my mother 1 mile away. It must be area related please investigate BR4 area
-
Jayyy
(@JsChopra0) reported
@virginmedia 4-5 days of calling and waiting and speaking to the managers, I get the blame on my devices, “They dont know how to help” and “wait for us to monitor” and a manager that gives a solution complete full of costs @richardbranson WOW to @virginmedia #worstbroadbandever
-
Falgu Shah
(@ShahFalgu) reported
@virginmedia our internet has been out for 24hrs+, we’ve spent over 3 hrs on hold or on the phone with customer service and we just got a text to say someone will come over on Dec 30th. Can someone please help us????? It’s Xmas and we have no internet, tv, or phone 😭 #xmasruined
-
Demelza May
(@DemelzaMayx) reported
@virginmedia What do you call soon? Is there a problem throughout the country aswell or just my area?
-
The Plague Dr is in
(@venomstrike) reported
turns out its not twitter for once its virgin media playing silly bastards again seriously how ******** do they charge what they do and offer a service that is either dodgy or down more than its stable
-
Andrew Edwards
(@andyedwardsUK) reported
@virginmedia Yes all reported and your “very sorry...” but can ask why the service is down, questions are being asked by my employer. And I’m asking if BT although slower speeds offer a better service
-
lovely and gay
(@beyhlani) reported
@virginmedia Yeah, I have the hub 3 box and the WiFi light is lit up green, the power light is flashing green and I have ran all the tests and done all troubleshooting steps. Nothing is working. I have tried to phone twice and been sent a link. Can I actually speak to someone who can fix it.
-
Tina Cunliffe
(@CunliffeTina) reported
@virginmedia Struggling to get in contact with the support team. The problems are the internet in one room keeps cutting out, that room has a booster. Every couple of days have to keep rebooting the modern. We have rebooted the modern 7 times in 2 weeks