Virgin Media outages and service status in Preston, England
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- Virgin Media generated 2 outage signals in the last 24 hours around Preston, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 4, 5:13 PM GMT+1.
- Internet (61%)
- Wi-fi (19%)
- Total Blackout (14%)
- TV (3%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Preston come from postal codes PR4 and PR3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Preston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Leyland, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 23 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
19 recent signals
Community Discussion
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Virgin Media Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Richard Foster (@fos100) reported from New Longton, EnglandWho in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
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The Monk (@StephenMonk1970) reported from Preston, EnglandHelp @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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Mohammed Seedat | Sports Marketing (@mseedat0) reported from Preston, England@virginmedia my network is very poor! Getting no signal at all.
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Adz can't sing (@Adzcantsing) reported from Penwortham, England@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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Ruddy (@srudd1992) reported from Leyland, England@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, England@virginmedia Yes, but each deadline came and went with no resolution and the notification by text didn't happen Anyway, there's no point in this conversation any more as there's nothing you can do except make the company look bad with each answer I give
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TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is ******* crap
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Chrissie Fuller (@miteamshirts) reported from Chorley, EnglandRe Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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Taz Ali (@TazAliPreston) reported from Preston, England@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, EnglandSo, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England@virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧💃Kitty Fisher🏴💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported@NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.
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Stephanie 🇬🇧 (@stephiejmc) reported@virginmedia Hi telling me have see blueyonder account I can’t even rember that account so can’t eve. Sign in
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ohsandra70 (@KayCee312898473) reported@virginmedia increased bill to £70 but internet service is crap!
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Stuart Aird (@StuartA17243) reported@virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.
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Eldarioth (@eldarioth) reported@AncientJellyTot @virginmedia Same problem with religious callers but one replied with "Jesus would want to use to talk to you whatever your sign says". I had to stifle a giggle as I closed the door.
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Daniel (@reniferlopez) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Debbie Woodburn (@debbiegaunt) reported@dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.
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Steo333🇮🇪 (@steogin01) reported@punishablepress It's virgin media and woke staff who work on that awful programme.
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Mike (@mikegormley2003) reported@virginmedia WIFI been down for a few days, engineer comes, says he can’t fix it and leaves. No proof he was here and nothing to say he’ll fix it! Shockingly poor service DD5 1EJ
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john o shea (@osheaj77) reported@ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box