Virgin Media Outage Report in Euxton, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Euxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Euxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Euxton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Leyland, Preston, Chorley and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Blackburn |
Total Blackout | |
| Leyland |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Euxton, England
Latest outage, problems and issue reports in Euxton and nearby locations:
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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Andrew Olive
(@Cityredandy) reported
from
Boothstown, England
@virginmedia It is now showing me what's available but will not allow me to sign in?
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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Doug Hall
(@DougHall18) reported
from
Bolton, England
@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
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bay
(@Baynesi83) reported
from
Mellor, England
@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
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Steve Thompson
(@stevelthompsom) reported
from
Preston, England
@virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PsychoboyUK (Ronnie)
(@PsychoboyUK) reported
@Thatgirlfeels @virginmedia This customer service tho! And I thought @TalkTalk where bad!!!
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Andi Leach
(@andrealeach) reported
@virginmedia I am paying for M350 broadband, but it has never been faster than 144mbps. Independent test sites have it between 11 & 58mbps. Am I overpaying, plz?
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JaTeKen 🤖
(@JaTeken) reported
My power was off for some considerable time due to the storms across the North East so obviously my Virgin Media modem was down. When it's booted back up, they gave me the same IP address again. I know VM use pseudo static addressing so thanks for ensuring I got the same address!
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ilenia
(@librodipendente) reported
@virginmedia It's just odd you seem to have complex issues every 10-12 days since March, with broadband being unavailable for days, while other providers are perfectly fine.
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Matt Sibley
(@_Donks_) reported
@virginmedia And after over an hour on the phone today suddenly the guy said it is a common issue and it is because I have a 360 box as a second box . And that the technical team are working on a fix but there is no timescale on how long it would take.
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Matt Sibley
(@_Donks_) reported
@virginmedia Yesterday after an hour and a half on the phone I was told the back end support guys would solve the problem after 3 hours and then guy ended the call.. 12 hours later nothing was done. So I phoned again today
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Kelly
(@Kellymaria128) reported
Virgin media why is my WiFi completely down i was in the middle of watching @NetflixUK 😢
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sam bussell
(@bussell1999) reported
Has anyone else's Virgin Media been down since yesterday? Mine went down around 12PM and still hasn't come back 😥
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Matt Sibley
(@_Donks_) reported
@virginmedia Yesterday after an hour and a half on the phone I was told the back end support guys would solve the problem after 3 hours and then guy ended the call.. 12 hours later nothing was done. So I phoned again today
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David
(@SynapseZero) reported
@virginmedia I’ve been getting poor network conditions while streaming and playing online games for the past couple of days. Can I get some assistance with this