Virgin Media Outage Report in Euxton, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Euxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Euxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Euxton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Preston, Wigan, Leyland, Southport, Chorley and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Blackburn |
||
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Euxton, England
Latest outage, problems and issue reports in Euxton and nearby locations:
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
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paul kitchen
(@pkitch1) reported
from
Whittle-le-Woods, England
@virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Wigan, England
@virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@virginmedia how do I make a complaint about the installation at my mums property?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Shevington, England
@virginmedia we have NO Internet at WN6 8BQ ALL DAY. This is very, very poor. What is the problem??
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚
(@courtsthomasx) reported
from
Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel.
(@DanielMc94) reported
@virginmedia Been on 2 separate calls for an hour each and been disconnected both times. Been waiting for an hour for a text with no reply. Any chance of a reply so I can cancel?
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Alison Getty
(@1980ac) reported
@virginmedia just been cut off after waiting on the phone for over an hour to cancel my braodband…
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TheMekon_Venus (C₃)
(@TheMekon_Venus) reported
@virginmedia Please don’t patronise me.. I spoke to the team on the virgin number. Explained I have a disability.. and they cut me off. Engineer is booked. My wait is almost a week. No help.
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KAG
(@kiraG021424) reported
Anyone else in Glasgow having problems connecting to @virginmedia Wi-Fi?
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Peter Trinder
(@petertrinder) reported
@virginmedia I have been trying for the last two days to notify you that I am moving house. I have tried your chat function (awful), and just spent 52 minutes waiting on hold on the phone, and have just been cut off. I don't know how any legitimate company can operate like this.
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Michelle Cunningham
(@GinQueen01) reported
@virginmedia what’s going on with your customer service phone lines!!! I have spent 4 hours trying to get through today, 5th call so far been waiting 45 mins sort it out!
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TheMekon_Venus (C₃)
(@TheMekon_Venus) reported
@virginmedia I don’t need to be patronised.. or quietened down.. I need help by someone that can get something done quickly. Can you arrange that? Can you actually do anything real to help the situation? Or is this just PR?
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Jozo70 🇬🇧
(@YellowZephyr) reported
@virginmedia Hello again, tried with Firefox, Chrome and Edge all the same issue, popping with DEF01 after adding a 0 at the end
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skyblueloyalist
(@skyblueloyalist) reported
@virginmedia No but tomorrow will be cancelling 100% your services are absolutely shocking and so is the customer service.
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Abbas Sharif
(@AbbasaSharif) reported
@virginmedia I appreciate your help, messaging isn't the best form of communication. I am not angry at you, but I am annoyed of the service I am getting. My postcode is W3 8EW.