Virgin Media

Virgin Media Outage Report in Euxton, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Euxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Euxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Euxton, Lancashire, England 04/01/2026 09:10

April 01: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Euxton, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Billinge Chapel End, Skelmersdale, Preston, Bolton, Chorley, Southport and Leyland.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Phone
United KingdomBlackburn Internet
United KingdomBlackburn E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Euxton, England

Latest outage, problems and issue reports in Euxton and nearby locations:

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous

  • liamworrall24 liam worrall (@liamworrall24) reported from Wigan, England

    Virgin media as got to be the worst Internet provider around!! Constantly down

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

  • Rhi_Marsh_213 Rhiannon Marsh (@Rhi_Marsh_213) reported from Bolton, England

    @virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    @virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia virgin tvgo not working with new iOS 14. Any fixes?

  • CatherineR0bb0 Catherine Robinson (@CatherineR0bb0) reported from Leigh, England

    @virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode

  • 1972johnclark John Clark (@1972johnclark) reported from Clayton-le-Woods, England

    @virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service

  • bigdrwes Wesley Tensel (@bigdrwes) reported from Leigh, England

    Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone

  • FloatyFrocks Chris G 🇪🇺 (@FloatyFrocks) reported from Wigan, England

    @virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?

  • MattJ_213 matt🇸🇱 (@MattJ_213) reported from Wigan, England

    Why’s it called virgin media when it goes down more than a pornstar

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • bigdrwes Wesley Tensel (@bigdrwes) reported from Leigh, England

    @virginmedia anyone working today to help with a query?

  • dkjc2008 Darren Buckley (@dkjc2008) reported from Upholland, England

    @virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person

  • AdnanHussainuk Adnan Hussain (عدنان حسين) (@AdnanHussainuk) reported from Bolton, England

    @virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.

  • pjme327 Paul Edgar (@pjme327) reported from Hindley, England

    @virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.

  • AyubZumla Ayub Zumla (@AyubZumla) reported from Boothstown, England

    @virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty

  • irishchris89 Christopher heaton (@irishchris89) reported from Hindley, England

    @virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CycleNott CycleNotts² (@CycleNott) reported

    @virginmedia As I said, I wasting far too much time on this. Had the previous router for years with no problems. Something is clearly wrong with it.🤬

  • fattbum rebecca Josh (@fattbum) reported

    @virginmedia The new year not good enough as we are without broadband Theroux no fault of our own! The customer service is appalling so we’ve cancelled and gone with another provider. Maybe costing a bit more, but you pay for what you get!

  • Gof1957 Gof (@Gof1957) reported

    @virginmedia 5+ hours and still no TV, broadband or phone service in WS14 area!!

  • trainer_london TrainerLondon (@trainer_london) reported

    @AllisonPearson @VodafoneUK Oh, now that one's tricky. Not as bad as @virginmedia, but they're pretty useless.

  • daisy_wyatt Daisy Wyatt (@daisy_wyatt) reported

    @karlusss I hope for your sanity you were not a Virgin Media customer

  • gemmaperlin Gemma Perlin (@gemmaperlin) reported

    @virginmedia hello I am having issues with my wifi pods with strength of signal, is attaching them directly into my laptop via the ethernet cable useful to boost signal?

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?

  • suzy_saucy Miss G (@suzy_saucy) reported

    @virginmedia I was informed as I’m not a virgin media customer no one can help me.

  • Mike_DP7 Rational Indian (@Mike_DP7) reported

    @virginmedia I’m shocked at the level of service offered by Virgin Media broadband. All I hear that there is a fault in the area. Today, I wast told that the issues in the area are not Virgin Media’s fault. This is a new low in customer service. #vriginmedia

  • Tomi13936213 Tomi 💥 (@Tomi13936213) reported

    @virginmedia @sainsburys why does the wifi not work on my pc sometimes and it’s very slow? something about the DNS