Virgin Media

Virgin Media Outage Report in Euxton, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Euxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Euxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Euxton, Lancashire, England 03/18/2025 09:15

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Euxton, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Leyland, Blackburn, Preston, Southport, Ormskirk and Oswaldtwistle.

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City Problem Type Report Time
United KingdomBolton Internet
United KingdomWigan Phone
United KingdomBolton Internet
United KingdomLeyland Total Blackout
United KingdomBlackburn TV
United KingdomLeyland Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Euxton, England

Latest outage, problems and issue reports in Euxton and nearby locations:

  • debbiethorpe70 Debbie Thorpe (@debbiethorpe70) reported from Wigan, England

    @virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying

  • trottermick Mavis Cartwright (@trottermick) reported from Wigan, England

    @Virgin @virginmedia RUNG FOR THE UMPTEENTH TIME FRI 29th MAY. TOLD FOR THE UMTEENTH TIME A CHEQUE BEEN REQUESTED. PROMISED A CALL BACK TODAY FRI 12th TO SEE IF CHEQUE HAS ARRIVED. NO CHEQUE RECEIVED AND NO PROMISED CALL BACK, ACTUALLY KNEW THAT NEITHER WOULD HAPPEN, WHAT A WAY TO TREAT A 73yr OLD!!

  • jhewitt1771 john hewitt (@jhewitt1771) reported from Appley Bridge, England

    @virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky

  • trottermick Mavis Cartwright (@trottermick) reported from Wigan, England

    @Virgin @virginmedia IS IT POSSIBLE SOMEBODY CAN HELP ME. I DONT WANT A FREE TV, JUST MY OWN MONEY BACK! THE CREDIT BALANCE LEFT ON MY ACCOUNT, SERVICES SWITCHED OFF 16th FEB. 111 DAYS ALMOST 4mths! I AM A 73yr OLD VUNERABLE PENSIONER,SICK OF RINGING TO BE TOLD LIES AND FOBBED OFF!

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT

  • SafwanMullaaa SafTheOne (@SafwanMullaaa) reported from Bolton, England

    Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.

  • NickyRobbo80 Nicky (@NickyRobbo80) reported from Blackburn, England

    If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.

  • Janemcloughlin7 Hollymac66 (@Janemcloughlin7) reported from Bolton, England

    @virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived

  • trottermick Mavis Cartwright (@trottermick) reported from Wigan, England

    @EmmettGraham @virginmedia Well, I’m getting nowhere fast, Twitter reply said they could help, but haven’t. Just gave me a no to text to, which won’t accept texts, and a no to ring that I already had. Rung again to no avail. Can’t answer anything about my overdue refund, disgraceful!!

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.

  • LORD_VADER_4EVA Peter Lever (@LORD_VADER_4EVA) reported from Bolton, England

    @Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

  • trottermick Mavis Cartwright (@trottermick) reported from Wigan, England

    @virginmedia No that’s the problem nobody can tell me!! It’s 103 days since my services were switched off( after my 30days notice) 16th February my services were switched off. I just keep being told that numerous requests have been made to send my refund cheque!

  • Sam_Miller98 Sambo (@Sam_Miller98) reported from Westhoughton, England

    Virgin Media has been utter dog **** these past few days

  • AndyMackguitar Andy Mack (@AndyMackguitar) reported from Standish, England

    Help @virginmedia Wn6 Standish internet down to 1.53 mbps #keyworker working from home

  • trottermick Mavis Cartwright (@trottermick) reported from Wigan, England

    @EmmettGraham @virginmedia Well I can’t say I’m surprised! The other week I was on hold for almost an hour, then was cut off, never actually got through!! Do let me know how you go on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CBeestin Charlotte Beestin (@CBeestin) reported

    @virginmedia I have tried filling a form, there is a virgin cabinet on the street with a broken door can you help?

  • SpencerDunn4 Spencer Dunn (@SpencerDunn4) reported

    @VMO2News @virginmedia Your network is getting worse! I a. Continuously getting outages and when I complain your customer service is just as bad, and you want to charge me £100’s to get out of contract how do you get away with it?

  • BoBopedro1 El bobo (@BoBopedro1) reported

    @virginmedia This was never informed to me that I must download the sky app but that also won’t allow me to log in my details.

  • ClassicSoulDJ Shorty (@ClassicSoulDJ) reported

    @virginmedia please can u help as our wi fi in the upstairs of our house is non existent and costing us a fortune in data from our phone supplier - u have admitted there is an issue but we need a resolution to get a signal upstairs or we may need to change our supplier

  • MireRaeJH Mire-Rae (@MireRaeJH) reported

    @virginmedia None of this helped. I would like to call and talk to a real human being because I have been without WiFi for half the month and I refuse to pay for a full month of service. I am a student and every single night without fail I go without internet access during crucial hours.

  • ItszXReCoiiLz Brandon Moriarty (@ItszXReCoiiLz) reported

    @virginmedia another day where the internet has lost connection the service that just stays consistently terrible

  • Retro18x Retro  (@Retro18x) reported

    VIRGIN MEDIA WIFI IS SO **** I COULD REPLACE MY ROUTER WITH A POTATO AND NOT NOTICE A ******* DIFFERENCE

  • carterbluenose carter (@carterbluenose) reported

    @virginmedia you need to improve your signal in monkspath solihull

  • kattipus k@ (@kattipus) reported

    @virginmedia Yes. It redirected me to a text chat where it took 90 minutes for someone to offer me £60, so I would have half the money I am owed. I accepted, as I'm tired and will try to claim the rest later, and they disconnected without applying it. Help?

  • MariaHaynes Maria Haynes (@MariaHaynes) reported

    @virginmedia Don’t worry as I haven’t been a customer for 2 yrs or more - lost the will to live, both with the TIVO box & with overseas customer services….thanks for asking though!