Virgin Media Outage Report in Euxton, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Euxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Euxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Euxton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Wigan, Leyland, Preston, Skelmersdale, Oswaldtwistle, Southport and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
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| Bolton |
Internet | |
| Bolton |
Internet | |
| Blackburn |
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| Wigan |
TV | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Euxton, England
Latest outage, problems and issue reports in Euxton and nearby locations:
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia Virgin tvgo app not working is there a known issue? Please advise
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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Angela Waterhouse
(@AngWaterhouse) reported
from
Euxton, England
@virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Lee
(@robinleeart) reported
@virginmedia What’s the point in getting you on WhatsApp? I’ll still be text messaging someone who isn’t going to take responsibility or provide the service I’m being charged for. I’ll stay in here . @richardbranson @VirginMediaCabs
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Adam Wells 💙
(@mr_gotgotneed) reported
I'm on my 2nd day of WhatsApp chat with @virginmedia and it's progressed no further than the identification process. This is after they failed to cancel my parent's broadband 2 years ago and have continued to charge her £41.75 per month, despite it not even being connected.
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Marzipanmaz2
(@marzipanmaz2) reported
@virginmedia FIrst were told we could move service & no charge for any gap Yest told would have to pay for any gap (£150 a month!) & no idea when service could go live Last night said can cancel with no charge if non serviced area It's hang ups & no call back plus hours on hold that is 🤬😡
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Claire 👩🏻🦰
(@Gisforgingers) reported
Hi @virginmedia - how do I cancel my mobile plan? I can’t find an option in the app.
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dan
(@dan96771377) reported
@virginmedia Hi just checking too see if my problem has been resolved now ? It’s been a week since I was told it needed managers intervention and Iv not recurved and corespondents or emails to confirm. This is getting really boring now 3 months on
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ViewFromHere
(@_ViewFromHere) reported
@virginmedia Hi, yes, I was told that this was being processed during my call to cancellations - but, I've received anxiously nothing to confirm this, either in email or anything within my account - I don't really want to go through some form argument down the line, hence I'm reaching out
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Naman
(@naman_r) reported
@virginmedia Thats perfectly fine and i will be speaking in regards to the incompetence but still….. i go with out an engineer has attendedance to fix the issue that isnt my faut. Its now been almost 96hours!
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Jenny Smith
(@JenfleurSmith) reported
@virginmedia We tried this. Tried again today. It is not working and is unacceptable. And your next engineer appt is Thursday afternoon. Please advise how to claim compensation and when RM11 services will be fixed for good.
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MEG 💛💛 (taylor’s version)
(@takemeouthome) reported
@virginmedia Because I’m moving out. But I’ve already moved out now. I began trying to call you so many weeks ago. I’m going to get charged for wifi I’m not using soon if you dont allow me to cancel.
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Robin Lee
(@robinleeart) reported
@virginmedia @richardbranson @VirginMediaCabs Are you going to help or are you just there to try to stop people publicising your poor service?