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Virgin Media

Virgin Media outages and service status in Euxton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 18 outage signals in the last 24 hours around Euxton, including 18 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 14, 11:55 AM GMT+1.
  • 54% Internet (54%)
  • 18% TV (18%)
  • 16% Wi-fi (16%)
  • 10% Total Blackout (10%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Euxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Euxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Euxton, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Bolton, Preston, Leyland, Skelmersdale, Billinge Chapel End, and Chorley.

CityProblem TypeReport Time
Blackburn Internet 3 minutes ago
Wigan TV 4 minutes ago
Bolton TV 7 minutes ago
Preston TV 10 minutes ago
Wigan Wi-fi 10 minutes ago
Bolton TV 11 minutes ago

Nearby cities with recent reports

Blackburn

17 recent signals

3 minutes ago
Bolton

6 recent signals

7 minutes ago
Wigan

4 recent signals

4 minutes ago
Preston

4 recent signals

10 minutes ago
Leyland

4 recent signals

26 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Euxton, England

Latest outage, problems and issue reports in Euxton and nearby locations:

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

  • NeckSausage
    NeckSausage (@NeckSausage) reported from Tarleton, England

    @virginmedia really poor coverage here PR4 6, is there a mast problem?

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

  • Cuttsrich
    rich cutts (@Cuttsrich) reported from Tyldesley, England

    In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair

  • obpls1995
    owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.

  • TheRealRagtag
    Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)

  • Radebreast
    Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

  • ms_sasmassey
    sarah (@ms_sasmassey) reported from Preston, England

    Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

  • PattipooFoy
    patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • Baxy2001
    Baxy (@Baxy2001) reported from Wigan, England

    @virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.

  • Phil_Donoghue1
    Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!

  • LawAspi
    TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.

  • SoloUtilitaRian
    UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, England

    With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

  • Duddydudson
    Kevin Dudson (@Duddydudson) reported from Wigan, England

    @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

  • PaulRegent1
    Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OCP_84
    Owain (@OCP_84) reported

    @virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS

  • SteveSmith98
    Steve Smith (@SteveSmith98) reported

    Hi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?

  • SilvesterLuke
    Luke Silvester (@SilvesterLuke) reported

    @virginmedia @JoyB40 Same hear and service status not working

  • spenny7
    SpennysGamingChannel (@spenny7) reported

    @virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!

  • LorryLocket
    Karen’s Tweets (@LorryLocket) reported

    @virginmedia I can’t access my emails despite re-entering my credentials help please!

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

  • MikeHenry58
    mike henry (@MikeHenry58) reported

    Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

  • EdenGreg
    Greg Eden (@EdenGreg) reported

    @status_is_down Virgin media Down TV not working in Lincolnshire

  • DaveBall65
    BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported

    @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

  • Kazza6900
    Willow 🧙🏼‍♀️🔮🪄 (@Kazza6900) reported

    @virginmedia Any idea when it will be fixed? Can’t get the service checker to work either. Thank you