Virgin Media

Virgin Media Outage Report in Euxton, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Euxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Euxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Euxton, Lancashire, England 03/18/2025 08:05

March 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Euxton, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Leyland, Blackburn, Preston, Southport, Ormskirk and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomWigan Phone
United KingdomBolton Internet
United KingdomLeyland Total Blackout
United KingdomBlackburn TV
United KingdomLeyland Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Euxton, England

Latest outage, problems and issue reports in Euxton and nearby locations:

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia any issues in area 20? Error code V53

  • Moonface1975 Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England

    @virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    @virginmedia what is the problem with catch up and on demand

  • AntBonney Anthony Bonney (@AntBonney) reported from Bolton, England

    My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.

  • TeelingChris Chris Teeling (@TeelingChris) reported from Ormskirk, England

    @KeithJBolton @virginmedia dont take no **** m8💪

  • srudd1992 Ruddy (@srudd1992) reported from Leyland, England

    @mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia

  • theleeharrison Lee Harrison (@theleeharrison) reported from Boothstown, England

    @JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..

  • jeniandersonw Jen (@jeniandersonw) reported from Wigan, England

    Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.

  • theleeharrison Lee Harrison (@theleeharrison) reported from Boothstown, England

    @JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice

  • woodyoo5 Paul Woodward 💙 (@woodyoo5) reported from Walkden, England

    @virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    @virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia Virgin tvgo app not working is there a known issue? Please advise

  • woodyoo5 Paul Woodward 💙 (@woodyoo5) reported from Walkden, England

    @virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dakotafiction carl (@dakotafiction) reported

    @virginmedia I’m calling the help line now. and it just says there’s no issues in my area or modem isn’t connected properly so reset it etc. iv done all that a Few times

  • m56095764 m (@m56095764) reported

    @virginhelp @virginmedia yh hurry up and fix it

  • RobFell Bob Fell (@RobFell) reported

    @virginmedia Of course but it’s not been updated. Eventually spoke to a person after waiting 45 mins. They confirm service down again. Should be back at 1500

  • CEdvardz The Edvardz (@CEdvardz) reported

    @virginmedia You clearly aren’t reading the words! Calling the 0345 number or using the WhatsApp bot is pointless I have used both >8 times to no avail! Like you they can’t help. I will not call them again!! #virginmediaisdodgy

  • cathmorton1979 Cath (@cathmorton1979) reported

    @virginmedia My Mums phone line is completely dead. We have tried switching phones so it is an issue with the line. The postcode is DE21 . Any help that can be given as she is reliant on a telephone line. Kind Regards Cath

  • ClaireSmalley12 Claire Smalley (@ClaireSmalley12) reported

    @virginmedia The issue that this related to was actually resolved… however things have got a hell of a lot worse since! I vowed never to use VM years ago due to poor customer service and I am remembering why!

  • TinyTweetSNC Rachel Barratt (@TinyTweetSNC) reported

    @virginmedia On a wired connection I get anywhere between 300 and 600 download and still between 0.1 and 2 upload. There has been outage after outage according to your technical team but I don’t see how this can continue happening for 2 months and you think it’s alright?!

  • woodymufc88 Craig wood (@woodymufc88) reported

    @virginmedia It’s not showing any issues, but they are intermittent. So it will just drop randomly for 5-45 mins sometimes

  • 8bitnitwit 8bitnitwit (@8bitnitwit) reported

    @virginmedia The problem is still continuing with Telegram, I don't seem to have a problem with any other services. Are you able to check if there's a root cause for the issue or if there is any configuration I need to perform on the VM router? It's on default settings at the moment.

  • NeilNeart Neil Neart (@NeilNeart) reported

    @VirginMediaIE The sound has been stopping on playback of #VirginMedia tv channels for weeks. We have turned it off and on, checking connections, etc. There does not seem to be any problem with live tv. Can you please fix this?