Virgin Media Outage Report in Euxton, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Euxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Euxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Euxton, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Wigan, Bolton, Chorley, Southport, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
||
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Preston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Euxton, England
Latest outage, problems and issue reports in Euxton and nearby locations:
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Can they help do you think?
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay D P
(@jrpdp) reported
Had a call from @virginmedia trying to keep me as a customer as I have just cancelled my "rolling contract". When I was asked what I wasn't happy with the caller didn't like what I had to say about being ripped off and hung up on me. Typical shocking customer services. #bye 👋
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Jayne Louise 💙
(@Jaynelouise1970) reported
Virgin media are crap over 10 yrs as a customer they send a message saying I'm going be cut off, I paid 2 weeks ago, enquired about reducing channels as I have discovery+ etc I can lose channels except free view saving 33 a month guess I'll be leaving
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Colin Rhodes
(@CRhodesGlassArt) reported
@virginmedia Not removing this tweet until I get this issue sorted out. The call back was arranged for Tuesday at 6pm. We have spoken to 3 different agents now & all have given 3 different answers. Is #virginmedia making policy up as you go along. Can you get a manager to call #disappointed
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Ciaran Donohoe
(@ciarandonohoe) reported
@virginmedia after 4 hrs of waiting to speak to customer services a month ago, as you were taking out the incorrect amount on a monthly basis. You confirmed at the time it’s been resolved and the credit will be applied. Still not sorted. You know own a credit of nearly €900!
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Phil🇬🇧🇮🇱🏴🏴🇮🇪
(@Philsnr) reported
@virginmedia @O2 I wouldn't bother, I'm about to cancel all Virgin Media products as Virgin Media has failed to provide a satisfactory service on my Mobile Account, I've had enough, for weeks I've been unable to call or text out from my number,VM know this, fault not fixed
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Colin Rhodes
(@CRhodesGlassArt) reported
@virginmedia Hi I suggest someone contacts me. My account number is 636222703 area 21 Your customer service agent Abdul S offered us we should leave your company. This isn’t sorting out our original complaint. Still waiting for a call from a manager. #virginmedia #appalling #loyalcustomer
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Lorraine Pryde
(@LorrainePryde) reported
@virginmedia how on earth can I get someone to cancel my contract . It ends next week and I've tried numerous times to call but again have just been cut off.Also if contract ends on the 4th march and email says from the 5th I need to pay £44 how come final bill is for £47.25?!
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Grody🔞
(@pickled_tinker) reported
@vmbusiness sort out your call centers. I am getting sick and tired of picking up a call to be hung up on from you. This is now amounting to harassment and I will be lodging a formal complaint. You waste time from my day and you're making me very angry.
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Dominique
(@nearly5ft) reported
@virginmedia So there’s no option to to get my phone working? You don’t offer customer support and I can’t call customer care because my phone isn’t working. A dead end with absolutely no help.
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Rebecca Watson
(@RebeccaLWatson) reported
@virginmedia someone keeps phoning me about issues with my router saying they're from Virgin. I don't now if it's a hoax or not, can you help?