Virgin Media outages and service status in Billinge Chapel End, England

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billinge Chapel End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billinge Chapel End, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Newton-le-Willows, Bolton, Widnes, Skelmersdale, St Helens, Warrington, Runcorn, Wigan, Prescot, and Leigh.

City	Problem Type	Report Time
Liverpool	Internet	1 day ago
Newton-le-Willows	Wi-fi	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Total Blackout	2 days ago
Bolton	Internet	2 days ago
Widnes	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

• 
  Rob (@Robertlfc_) reported 3 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Liz Tuite (@tuite_liz) reported 4 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Ndawana Youngson (@NdawanaY) reported 7 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Andy McKeown (@AndyMcK1982) reported 10 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Liz Tuite (@tuite_liz) reported 12 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Jack Kelly (@realjackoh187) reported 14 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Lindz Devine (@LindzDDub) reported 14 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Alan Dean (@alandean1878) reported 16 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Matt Attwood (@mattwood1702) reported 20 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Jemima (@JemimaCamhs) reported 24 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Bootle Bucks (@BootleFCBucks) reported 28 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Ray Waring (@RayWaring) reported 35 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 40 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 44 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Gary Banks (@GaryBan47314801) reported 46 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Carol Rowles (@CallyRaven) reported 48 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Maureen StewartJones (@supergran22) reported 48 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Tom Rushton (@tomrushton88) reported 51 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 56 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  James (@jgrailpics) reported 58 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  markrmifsud (@markrmifsud) reported 1 minute ago

  @virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service

• 
  Rob Dew (@RobDew8) reported 3 minutes ago

  @virginmedia My virgin broadband has been down since Sunday 24/05….had engineers booked yesterday and today, but no one turned up ! Apparently this is a wider issue but tbh I have no idea what’s going on.shambolic customer service. Looking to leave them asap

• 
  Scotty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🏳️‍🌈 #YES (@ScottyS396) reported 4 minutes ago

  "There's a broadband issue in your area" Aye, no **** @virginmedia. But there was no issues till your engineer turned up at lunchtime and started fiddling with the cabinets! 😩

• 
  Sufyaan (@Scintilla_A7) reported 5 minutes ago

  @virginmedia internet been down since yesterday and you’re so incompetent that you can’t fix the WiFi until the 1st of June? This is ridiculous

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 6 minutes ago

  @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺

• 
  Antty (@Antty629802) reported 10 minutes ago

  @PeteUK7 @virginmedia That's awful. Whenever you leave they always try and squeeze a bit more cash out. Disgraceful

• 
  Giant Leeds Fan (@GiantLeedsFan) reported 10 minutes ago

  @MisfitsWorld20 is it? i'm a virgin media customer , where did you see this mate?

• 
  Rebecca Réva (@AvaniEbony666) reported 17 minutes ago

  @virginmedia WHAT HAS HAPPENED TO YOUR BLOODY COMPANY POLICIES AND VALUES?? Or doesn't that Schmitt system no longer concern you that your performances are going down ever so quickly and IM READY to leave WITHOUT PAYING any EXIT FEE

• 
  Mark vix (@Vikk3rs146) reported 22 minutes ago

  @virginmedia Leaving because of your ineptitude.. I should take legal action against you for the lack of service you’ve provided causing me and my wife a multitude of hassle cos we work from home .. jokers

• 
  MeeMaaOnAMission (@spirit_evolving) reported 23 minutes ago

  Looks like a lot of people don’t have internet or tv @virginmedia all over the country. 4 the past 2 weeks the service has been diabolical yet @virginmedia have not issued a statement. I’m disabled & kids r gamers so looks like I’m about to switch providers. ANY RECOMMENDATIONS?