Virgin Media Outage Report in Billinge Chapel End, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Warrington, St Helens, Southport, Ormskirk, Runcorn, Skelmersdale, Chorley, Widnes, Newton-le-Willows and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Bolton |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Stew 🏃♂️🐐
(@StewRuns) reported
from
Wigan, England
Dear @virginmedia the wifi out of your router is ****!
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
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Paul McDermott
(@pauldmcdermott) reported
from
Newton-le-Willows, England
@a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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♥𝓚𝓪𝓽𝓲𝓮 𝓡𝓲𝓫𝓫𝓸𝓷𝔃 ♥
(@Katienemesis1) reported
@virginmedia I want a discount of my recently increased monthly bill for the problems you've caused me today.
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Mike W Art
(@MW92_) reported
@virginmedia Down again
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Bear Holland
(@follow_the_bear) reported
@oskar5x5 @virginmedia Service down AGAIN. Refund for all customers due!
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♿BoomerBoltz♿
(@BoomerBoltz) reported
@virginmedia WHY do this to me! @KickStreaming if my ISP pulls there finger out and sort out the outage thats running wild across the UK i will be live! GRRRRR
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House
(@DanFowz) reported
@virginmedia Still unable to connect to app, website or WiFi? Still an issue after 14 hours! Need to fix ASAP!
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Saber
(@sabeszz) reported
fix ur damn internet i’m tryna play phasmophobia here @virginmedia
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Diane Oliver
(@diwin0) reported
@virginmedia It’s down again now! Unable to connect to VPN
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alex ♡'s taylor swift
(@Moonflowervol7) reported
aaaand its down again #virginmedia
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John⚒ #GSBOUT
(@ZippyMonkey) reported
@virginmedia Absolute joke!! Asking for more money?? Sort your **** out!
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Horrified of HH
(@horrifiedofhh) reported
@virginmedia Yeah well it’s down again you incompetent twits. Please put the plug back in.