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Virgin Media outages and service status in Billinge Chapel End, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Billinge Chapel End, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 18, 12:49 AM GMT+1.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 17% Total Blackout (17%)
  • 13% TV (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billinge Chapel End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Billinge Chapel End, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, Liverpool, Wigan, Widnes, St Helens, Chorley, Prescot, Runcorn, and Skelmersdale.

CityProblem TypeReport Time
Bolton Internet 2 days ago
Warrington Wi-fi 2 days ago
Bolton Total Blackout 5 days ago
Liverpool TV 5 days ago
Wigan Wi-fi 6 days ago
Liverpool Internet 9 days ago

Nearby cities with recent reports

Bolton

2 recent signals

2 days ago
Warrington

1 recent signals

2 days ago
Liverpool

1 recent signals

5 days ago
Wigan

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

  • Billzy79
    Billzy (@Billzy79) reported from Liverpool, England

    @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia your Internet sucks

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

  • GaryBan47314801
    Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • andrewjmcgill
    Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • duckyblog
    Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England

    @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

  • aralph50
    Amanda Ralph (@aralph50) reported from Liverpool, England

    Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

  • ColinBe76578911
    Colin (@ColinBe76578911) reported from Liverpool, England

    @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

  • ChrisWAzure
    Chris Wright (@ChrisWAzure) reported from Liverpool, England

    @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

  • EmmaZhaan64
    Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

  • NdawanaY
    Ndawana Youngson (@NdawanaY) reported from Liverpool, England

    @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Farming groups say they are disappointed following a meeting with Agriculture Minister Martin Heydon, where they raised concerns about fodder shortages caused by this summer’s heatwave and drought conditions. The Minister says the Government will consider additional support for farmers in the upcoming Budget, but representative groups were hoping for concrete promises today. They are warning the impact could soon cost us all at the supermarket. 📺 More on Virgin Media PLAY

  • cix_stormrage
    Jack 🎗️🧡 (@cix_stormrage) reported

    @IainSankey @virginmedia Yes, that’s a standard line. It worth saying you want to leave. The you usually get through to someone who can help.

  • stevenjh1821
    Stevie (@stevenjh1821) reported

    @colonbarbarian @virginmedia @SkyUK I got a deal of them via email a few years back. Gigabyte sports movies there hole package for £60. Then my bill came in around 190. They tired to get out of it by saying I never accept it. About 6 hours on the phone and they finally said they where.

  • JohnMoo99882213
    John Moore (@JohnMoo99882213) reported

    @bmstewart2004 This is exactly why I cancelled my Virgin Media subscription and moved to BT over 5 years ago. My bill went down from over £100 a month to £42 a month. When my contract is up for renewal I make contact and negotiate a deal. I am now paying £39 a month for broadband & TV package.

  • PaddyStavros69
    Paddy Stavros (@PaddyStavros69) reported

    @Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼

  • ParadiseDecay
    Paradise Decay 🥽 (@ParadiseDecay) reported

    @virginmedia Virgin Media went down again last night and has buggered up all our security cams now!

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    Hey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football

  • 154PinkChairs
    Hopper (@154PinkChairs) reported

    @COMONSENSEBUL @KeepingWatchUK @virginmedia Go **** yourself you pathetic little ****

  • eirwenjulia
    JulieH (@eirwenjulia) reported

    @virginmedia Im not sending a DM, You know there is a problem with interactive services on Sky Sports, I have had no access for 2 weeks. Im paying for services to Virgin which Im not getting. Tmrw Im getting legal advice, I have all my evidence, enougb is enough. Its shambolic.

  • DavidBa97629651
    David Bartholo (@DavidBa97629651) reported

    @virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote