Virgin Media Outage Report in Billinge Chapel End, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Warrington, St Helens, Widnes, Wigan, Prescot, Southport, Runcorn, Leigh and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Bolton |
Total Blackout | |
| Bolton |
Internet | |
| Liverpool |
Wi-fi | |
| Bolton |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
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Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Anyways, your engineers are great, especially Robbie who came out to help us last minute. Still don’t know why our contract was randomly cancelled but we’re expecting more info on Tuesday or something, so I’m not gonna fuss about it on Twitter 💙
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia The last time I was talking to a man I explained all that had happened and said it is 1.30am here and I want to get it sorted and he hung up. It seems to be working ok now so that's why I think its the weather but I must say you need to revise your customer support
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I think it was the bad weather we had last night affecting the signal. The first time I rang up the lady I spoke to was ok then she asked me to get Google up on another device so I went to get it when I got back she had gone. I told her to hang on while I got the device 1/3
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liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number I wish to cancel my contract but haven’t got time to be constantly on hold.
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BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
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Jools 4
(@jjools4bob) reported
from
Liverpool, England
@virginmedia @Rylan No the thought of seeing him makes my blood boil and my ears ache.Yes I am a virgin customer not happy with this shit.
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Mattie Hughes
(@hoplessmattie) reported
from
Runcorn, England
@virginmedia TV & internet down in Hallwood Park, Runcorn (WA72GG & WA72FB [at least]). Big Match Tonight @LFC ... Please resolve quickly!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew N
(@Potatoes274) reported
@virginmedia Have had nothing but trouble with your internet all morning - what's going on? Reading, Berkshire area.
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XdXfX
(@XdXfX3) reported
@virginmedia customer service is so bad. No WiFi since Thursday and still no closer to being fixed. The call centre staff are useless and have no idea what they are doing just hurry you off the line. #shouldofstayedwithsky
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Kate Hall
(@kategiffard) reported
@virginmedia Yes. It never arrived.
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Martin Thomas
(@Martin_Thomas) reported
@virginmedia - something changed in the web safe settings in the last few days. All media content on @twitter were showing as conten not available. The only fix was to turn off the “Child Safe” in the web safe settings. Please investigate as this is not an ideal approach.
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L
(@BSc_Graduate) reported
@virginmedia I’m working from home and regularly have issues with my internet connections and speed. As you can appreciate I don’t have 45 mins to call every day. The incompetence of the agent Ann was beyond belief. So frustrating. I could have been talking to a machine.
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XdXfX
(@XdXfX3) reported
@virginmedia Apparently there is no issue. We have rebooted, reset and followed all the online guides but we still have no WiFi. Apparently an engineer at the exchange resolved the issue yesterday but several reboots and 12 hours later still no WiFi
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Lauren 🦩
(@LaurenLozDavies) reported
Hey @virginmedia every video on my twitter feed isn't working stating "content unavailable" I was able to fix this on my phone by disconnecting from the WIFI but the problem persists on my laptop which I can't disconnect from the WiFi. How can you fix this?
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Tracy 💙
(@Tracy12121212) reported
@Fuaadoo @TwitterSupport @virginmedia customer?
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Kate Hall
(@kategiffard) reported
@virginmedia I’m having issues signing in with my saved info. So hit change password and never received the promised email from @virginmedia to do this so am unable to do this, or seemingly speak to a human and am unable to view lots of content on Twitter. Still. Are you telling me others
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Alasdair
(@asta2k) reported
@virginmedia Sorry still the same issue