Virgin Media Outage Report in Leigh, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Runcorn, Sale, Wigan, Salford and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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Neil Ashurst
(@neil_pandb) reported
from
Warrington, England
@virginmedia Had four meetings and cheese and tomato pasta for my dinner, but I guess that's not what you meant 🙄 Once again been in a queue for over 20 minutes with no one answering. Guess I'll just have to raise a complaint and go that way 😠
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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lynn sweeney
(@SweeneySweeney1) reported
from
Manchester, England
@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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Paul Hulse
(@paulhulse83) reported
from
Sale, England
Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@scottdennis12) reported
@virginmedia I said that I wanted to raise a complaint at the start of the conversation on WhatsApp but he ended up saying he can downgrade my package, I didn’t want to downgrade so I don’t know why he tried to do this. He transferred me to the cancellations team and haven’t heard from them
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Seán
(@seanbobarino) reported
@wingpig @virginmedia Was fine last night - back to broken again. Everyone around me with vm has the same thing too. Must be quite a widespread issue.
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James Dore #StandWithUkraine
(@jhdore) reported
@jonbradbury @virginmedia True, I was going by the 'Fair' 🙃 I'm having to advise our users about likely issues and an increase in cybercrime as part of the ongoing war in Ukraine. I'm minded to tell people to abandon services that don't do 2FA. Certainly those with crap policies like this.
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DAtwal
(@DalSinghAtwal) reported
@virginmedia Absolutely terrible! Your colleagues on the phone have now turned around and said that my brother cannot talk to a manager, a manager had in fact point blank refused to come to the phone as the deem the matter dealt with! Ladies & Gentleman Virgine Media at its finest!
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Laura Pearson
(@laurajaypearson) reported
@ptinworth @virginmedia They did this to us when we moved! Did it 5 days early. And then told me to turn it back on would take a week, after which we would be in our new place so completely useless. But we still had to pay for that 5 days because it was under their threshold for lack of service refund
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Daniel Young
(@youngdannyboy) reported
@virginmedia You have cut my very elderly grandads services off, to which he relies on being able to call out if he needs help, claiming a billing issue, but there is no outstanding balance to pay!!
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JoBloggs 🇺🇦
(@JoBloggs999) reported
@virginmedia @MaafiMushkila Absolutely crap awful service from Virgin Media
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Ricky Mistry
(@RMist123) reported
@virginmedia been waiting many months for a response to my complaint (c1402221482). Still being charged incorrectly! This is terrible customer service. Please can I get a response?!
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Stephen Kerr
(@kidcobbler) reported
I fear they may soon be down looking for a blood sacrifice. Virgin Media tell me there's a fault/upgrade via a telephone message but online checkers suggest no fault. I've cancelled an engineer at Virgin's insistence yet my account shows one still booked but I can't find the
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Ricky Mistry
(@RMist123) reported
@virginmedia been waiting for a response for many months. My complaint ref c1402221482. Still being overcharged incorrectly. This is terrible customer service! Thinking about leaving!