Virgin Media Outage Report in Leigh, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Manchester, Bolton, Widnes, Warrington, Skelmersdale, Salford, Runcorn, Wigan, Prescot, Sale, Bury, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Wi-fi | |
| Manchester |
Wi-fi | |
| Bolton |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| St Helens |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia Yeah I did initially and then doesn't load the page Tried calling just automated sent me links to mobile the same links already checked and then hung up No estimated time of when will be fixed.. I guess it's with people finishing work and realising their service is down hmmm
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
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Moore AccountancySid
(@SidMooreManc) reported
from
Sale, England
@virginmedia My app says we are. However I can not click through to how we get service updates
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok
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Si 🦊 🐝🐝 🇮🇪 🏳️🌈🇬🇧🇪🇺
(@LordFoxx75) reported
from
Manchester, England
@virginmedia Broadband and TV down….I need to work at home….sort it out
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia problems in St Helens WA9 any chance you know when will be back up and running had an outage all day before Christmas too and now again no TV !!
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
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Doug Hall
(@DougHall18) reported
from
Bolton, England
@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael
(@Rachael66270817) reported
@virginmedia How about your agent has done all that and won’t send an engineer as her computer “won’t allow her “ and blamed it on new customers . Oh and we have to call back tomorrow - I am reporting you to ofcom for breach of contract and lack of treating customers fairly . Super crap
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RoM
(@RoMonwhy) reported
@virginmedia Ground works, drain unblock. That is it. We all know what the problem is and they still send out the wrong team and promise it to be completed. Lies as always. I haven’t heard back from anyone about my complaint. So now what?!
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Mechelle Furuhashi
(@chelletothea) reported
@virginmedia They have just hung up on us and we’ve got another email saying the complaint has been resolved and it hasn’t! Over an hour to be hung up on is shocking
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Nicholas Clapham
(@chodbag) reported
@virginmedia Can someone telephone me to confirm this can happen or is a disgruntled customer too much bother to handle?
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Matt
(@Matt_BCC) reported
@virginmedia Apparantly there's a long standing area problem estimated to be resolved 28th January 2022. The previous estimate was November 2021... That never happened. Compensation can only be claimed if I lose service completely for 3+ consecutive days... 0.09 mbps upload doesn't count...
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Rachael
(@Rachael66270817) reported
@virginmedia ******* shocking !! Oh some other customer might have signed up to virgin so you lose your 200 meg and have to put up with 60 meg .. well how about we don’t pay you and sue you for breach of contract @Ofcom #ofcom
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M
(@Cunners22) reported
@virginmedia Yes, originally 8pm tonight for a fix, now mid day tomorrow!- Along with constant issues with the WiFi because you apparently "don't support VPN's"... Just not good enough!.
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Bloodbabe2003
(@NaomiSummers) reported
How is it @BT are supposedly not even conducting work and my Internet just will not work. Last week I was streaming and playing online as normal. Now nothing is loading. Are virgin media that bad that they bring down everything around them?
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crabbit, stuart C
(@wrote4luck) reported
@virginmedia having broadband and tv problems at KY11
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Robbie Davin
(@Robbiedavin) reported
@virginmedia hi we’ve been getting v210 code and unable to get on to apps from our virgin box? Any help??