Virgin Media

Virgin Media Outage Report in Leigh, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leigh, Borough of Wigan, England 05/29/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leigh, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Widnes, St Helens, Bury, Wigan, Runcorn, Warrington, Sale, Salford, Wilmslow, Altrincham, Skelmersdale, Prescot and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomBolton Internet
United KingdomWidnes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Leigh, England

Latest outage, problems and issue reports in Leigh and nearby locations:

  • concan93 Jack Concannon (@concan93) reported from Haydock, England

    @virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?

  • steveeades Steve Eades (@steveeades) reported from Runcorn, England

    @virginmedia I have used this service in the past and faults have been noted, I have also reported it before now on my account. It’s just weird that every Sunday I appear to be having issues.

  • porlmurf Murph (@porlmurf) reported from Tyldesley, England

    @big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)

  • Coultas DC (@Coultas) reported from Manchester, England

    @virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?

  • JenHinds Jen Hinds (@JenHinds) reported from Warrington, England

    @virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia Can they help do you think?

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    This situation with the unstable and unreliable @virginmedia broadband service is unacceptable and untenable, my work and business depends on this service and I am unaware of any 'Act of God' scenario that has informed this situation, at least you have not bothered to contact me.

  • GailCharnock Gail Charnock (@GailCharnock) reported from Shevington, England

    @virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?

  • wrightm716 Mark wright (@wrightm716) reported from Urmston, England

    Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Yet another WiFi and TV outage. Hence another...

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia The issue is this has been a daily problem, your customer wants this fixed, it's like taking your car to the mechanic everyday to fix whatever is wrong with it, it begs the question, what is the problem in Manchester that the engineer has had to return daily to fix, since Sunday?

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexpride111 Alex Pride (@Alexpride111) reported

    @virginmedia But it isn’t fair to charge someone when it’s out of their control but it’s your rules so the fat cat always wins at the expensive of the people after a year of lost wages due to COVID. Just never come back to virgin media after years as a customer. Why would anyone after this?

  • AWsawyer1 Aaron sawyer (@AWsawyer1) reported

    @virginmedia I am not happy with the service ive had over the past week I wanted to upgrade to tv360 was told on the 4th it was done but now checking the order was told I had cancelled (I hadn’t ) and that it can’t be done as I am on the oomph bundle the top package #wastedweek

  • Whishhht MeldrewsMrs (@Whishhht) reported

    @Xrexgamer11 @virginmedia I assume you’re being sarcastic? In three years the price hiked from £63 to £94 a month. Deals only for new customers but zero discounts for people who have been with them since they were Telewest. Apalling call centres & totally unhelpful if you have a complaint.

  • petec1862 Pete (@petec1862) reported

    @virginmedia getting a message that mail box not available on an amazon kindle, any ideas on how to fix this, works OK on other devices

  • JasonGartshore Jason Gartshore (@JasonGartshore) reported

    @virginmedia It's fine through the day (when at work my son tells me) but about 6pm onwards is the issue through to very late at night. Which means we are unable to watch streaming services. It's poor and I'm a 25+yrs customer (ntl) who is looking to move provider..fed up

  • TooToughToDie Luke (@TooToughToDie) reported

    @virginmedia @richardbranson £20 a month discount for 11 years of loyalty? We have our phone, TV and broadband with you, plus both mobile phone contracts. You’re not working hard enough to keep my business. Extremely disappointed!

  • prettyvenom__ chloe 🌼 (@prettyvenom__) reported

    @virginmedia there are builders in our area installing the cables for your services, and they’ve put the black boxes on mine and my neighbours properties? Surely this isn’t allowed? Also to mention they’ve done a terrible job because it sticks out and moves in the stones

  • waughzone Duncan Waugh (@waughzone) reported

    @virginmedia I have a wired connection to an outside office which works ok (although not as the advertised speeds). This tells me it’s the router but no-one at Virgin will acknowledge this. I am really bored with paying through the nose monthly and getting poor wifi and not being listened to.

  • MrTomStannard Tom (@MrTomStannard) reported

    @virginmedia Shouldn’t have too!! I was promised text updates yesterday evening and still not had an update all I know is it’s a supposed complex issue!! What does take the mickey you haven’t been keeping us informed.

  • conor_tester Conor Tester (@conor_tester) reported

    @virginmedia your onboarding and support services are diabolical. If someone can’t get in touch with me today, my next call will be to 1908 to cancel. Never had this with Eir.