Virgin Media Outage Report in Leigh, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Wigan, Warrington, Sale, Bury, St Helens, Wilmslow, Salford, Runcorn, Skelmersdale, Chorley, Widnes, Newton-le-Willows and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
TV | |
| Manchester |
||
| Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Total Blackout | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
@virginmedia Can you tell me if there is any problem in the WA12 address? Internet has been of and on all day and your service status page doesn't seem to update.
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Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Jane
(@j_roddy) reported
from
Urmston, England
Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!
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Gamble free girl
(@kfield82) reported
from
Billinge Chapel End, England
Trying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄
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Anne-Marie Caine
(@amscaine) reported
from
St Helens, England
@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
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Jane
(@j_roddy) reported
from
Urmston, England
@lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia
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CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
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Tezz P
(@TezzP) reported
from
Haydock, England
@virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Fforde 🖤🤍💜
(@SteveFforde) reported
@virginmedia This morning's was the tipping point for me, I've switched to @Plusnet, please could you get your call centre back up so I can cancel my contract!
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jon
(@jonboy196401) reported
@virginmedia Of course this has nothing to do with virgin orbit going bust, hmm.. maybe Mr Branson has dipped into the virgin media coffers to help out 😒 🤔
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Dishevelled and Despairing
(@TraumaPhDandMe) reported
@mckee_felicity @virginmedia Their post saying everything is fixed is full of people commenting saying their internet is down. 🙄
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Richy Morton
(@Fungedible) reported
@virginmedia Can't get on the website to report loss of service. Phone number not working. What's going on. Hope your Auto compensating is all.
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Simon Charlesworth🇺🇦
(@SP_Charlesworth) reported
@virginmedia This on top of you killing my email account and then losing all record of my complaint. What a company.
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Akram
(@akramkhalifah) reported
@virginmedia Well surely you have a NOC team and a P1 response plan. Broadband is a 24/7 service not 9-5.
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Jones
(@CorporalJonesie) reported
@virginmedia Listen, and understand. That Virgin tweet bot is out there. It can’t be bargained with. It can’t be reasoned with. It doesn’t feel pity, or remorse, or fear. And it absolutely will not stop, ever, until you are pissed off with the service.
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David Ingram
(@DavidIn81218115) reported
@virginmedia Broadband down in HP6 since at least 6pm. Unable to access your site to check status. 150 is also constantly engaged
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Jay Mavery
(@JayMavery) reported
@virginmedia It is absolutely disgusting... virgin media service for the costs U are taking every month your service is getting poor and poor with every month.... disgusting I paid every month to get 1gb speed and I do not have even half of this... rubbish
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charlie
(@7charlie_) reported
@hetroxyfn @virginmedia mate id take anything over this ****