Virgin Media Outage Report in Leigh, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Altrincham, Wigan, Runcorn, Wilmslow, Widnes, Skelmersdale, Salford, Prescot, St Helens, Irlam, Sale and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!
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Sandra SmithMND
(@sandras_smith) reported
from
St Helens, England
@Danielle869 @virginmedia I agree. The service my 85 year old dad received was appalling. Moved to Sky, when @virginmedia asked how they could keep custom, our reply “ wouldn’t have if it was free”.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.
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Andy
(@AHeywood_84) reported
from
Golborne, England
@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Iffer me a good deal to keep me, ir just let me cancel without fuss, Sort it out!
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Dr Neil Entwistle
(@SalfordHydro) reported
from
Salford, England
@virginmedia Ok great, I hope you do as thus far your customer service phone line hasn’t. The engineer hasn’t. The manager I spoke over the telephone hasn’t so you’re my last hope before I’m forced to shop elsewhere
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Dr Neil Entwistle
(@SalfordHydro) reported
from
Salford, England
Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Manchester, England
@virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.
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Louise V
(@itsonlyme72) reported
from
Salford, England
@donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.
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Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Deb Deb
(@_DebDeb_) reported
from
Wigan, England
@virginmedia hi I recently signed up but want to cancel
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Andy
(@AHeywood_84) reported
from
Golborne, England
@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Offer me a good deal to keep me, or just let me cancel without fuss, Sort it out!
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Deb Deb
(@_DebDeb_) reported
from
Wigan, England
@virginmedia wow called up to cancel and the guy says I’ve successfully cancelled and then hangs up!!! Thank god I’ve decided not to go with you!
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Xbox E3 Fans 🎮
(@XboxE3Fans) reported
from
Manchester, England
@aravelle @virginmedia Yikes, that sucks :( I know they’re doing a lot of new areas in and around Manchester so I do hope they’re in your area ASAP! :(
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🅳🅸🆉🆉🆈 🤪
(@dizzlekicks2603) reported
@virginmedia Yes. He was very helpful but thinks it's a problem with the outside main street box. Someones coming out to look at it today I think.
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Brian Welsby
(@TheFlyingKipper) reported
@virginmedia broadband is down again, twice yesterday too, okay you are working on fixing it est 4:15pm After years of good reliable service it's needed more than ever in this lockdown. Even worse, you are increasing the price. Not happy. (End of rant)
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Andrea
(@eden2636) reported
@virginmedia @nicolagrisman Why do you just reply the same stock tweet to everyone? Just shows how little you actually care. This is just like calling your customer ‘service’ who read from a script & if you ask them anything they just repeat the same line over & over, not answering the question
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Philip Paul Bentham
(@Philip_Bentham) reported
@virginmedia I have spent several hours talking to 'the team' I even asked to speak to a manager and was told that the manager would not take the call. My contract has ended so I told them I was leaving and I will cancel the direct debit.
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BenTweets
(@BenWill76352165) reported
@virginmedia Ooooo, no surprise there then!! So basically you cant help me. Thanks again for being misinformed regarding your speeds and being so useful. YOU DO THROTTLE SPEEDS AND I HAVE EVIDENCE. Unfortunately I am not able to make any calls from here either...... @Ofcom
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Jon Ryan Jones
(@jonryanjones) reported
@virginmedia I’m having issues with internet connection this morning in the east Herts area, my usual 350+ mbs is now a painfully slow 5.3mbs. Service status on the site says everything is fine but it’s clearly not. Is there a problem in the area? Home schooling and work on pause
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Liam
(@liamn1984) reported
@googlenesthelp I have a Thermostat 3rd gen, now a 2nd Gen Protect too. 2 weeks of trying and asking your support teams and find out the Protect can’t be connected as I have Virgin Media Broadband. Surely this can’t be right. Not happy and bored of trying
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Darren Bond
(@DarrenBond86) reported
@virginmedia more broadband issues AGAIN whilst my wife and I are trying to WFH and home school. Absolute joke, at a time when your service is needed most and you're increasing fees too.
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chris overfield
(@C__Overfield) reported
@virginmedia phone call saying my internet will go down in three hours can't get through on phone can anyone confirm if my area is going to have work? TS10
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Young Rôyal 👑
(@D_R0YAL) reported
@virginmedia No. You’ve suspended my services. Again. I need a manger to call me back immediately. The service I’m currently receiving is disgusting. I want to cancel my ROLLING contract.