Virgin Media outages and service status in Westhoughton, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Westhoughton, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 11, 2:05 PM GMT+1.
- Internet (60%)
- Wi-fi (17%)
- Total Blackout (15%)
- TV (6%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Westhoughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhoughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Westhoughton, England
The most recent Virgin Media outage reports came from the following cities: Wigan, St Helens, Manchester, Skelmersdale, Leyland, Bolton, Altrincham, Sale, Salford, Warrington, Rossendale, Prescot, Billinge Chapel End, Chorley, and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
TV | 19 hours ago |
|
St Helens
|
Internet | 19 hours ago |
|
Manchester
|
Wi-fi | 21 hours ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 2 days ago |
|
St Helens
|
Internet | 2 days ago |
Nearby cities with recent reports
22 recent signals
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Sam (@Samuel_J_Mc) reported from Timperley, England@virginmedia customer service is so ****. They just transfer you round to different departments
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@virginmedia are you down again in M20? Hub flashing red again.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia All the while taking my direct debit payments for a service I am not getting
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, EnglandHave @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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Nathan Talbot (@nathantalbot) reported from Salford, EnglandIs anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Anthony Taylor (@anttaylor23) reported from Manchester, England@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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IanRob79💙 (@IanRobEfc1878) reported from Wigan, England@virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in M6?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Hutchinson (@DaveDaveapollo) reported@stered75 @virginmedia Turn off at the switch on the back of the box; then on the front of the box hold down both the power button and the minus button at the same time. Then turn on the box again whilst keeping hold of those buttons for a further 30 seconds
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✨ Sammie | Artist | Tattoo apprentice ✨ (@sammie_does_art) reported@virginmedia does anyone actually answer your customer service phone? 🙄
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Shye Ahmed (@shyeahmed) reported@virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡
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Andy Sutton (@AndySut63307161) reported@virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy
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Christopher Knibb (@chris_knibb) reportedDo not use @virginmedia Twitter - they are scammers. Spoke on the phone to VM call centre who said VM would never ask the questions this X account and the WhatsApp account they connect you with would ask. AVOID!!!!
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Christopher Knibb (@chris_knibb) reportedCould @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!
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Emerfly66 @CLLIreland @LCovidirl. #Free Palestine (@Emer49034181) reportedNot only that but they said they’d call me to discuss next steps . What next steps @VirginMediaIE ?!! What could I possibly contribute to solving the issue. This isn’t good enough @virginmedia. I have friends also experiencing problems with VM .
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Simon White (@Razor1967) reported@virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.
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nicky kaleniuk (@nickytrickster) reported@virginmedia urgently trying to get through to customer services as my emails have gone down and was on hold with the most annoying music, and then was cut off dead at exactly 2 hours.
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Roland Hesz 🎸⛩️🏳️🌈 (@rolandhesz) reportedHey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.