Virgin Media outages and service status in Westhoughton, England

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhoughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhoughton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Wigan, Bolton, St Helens, Leigh, Warrington, Leyland, Rossendale, Bury, Altrincham, Chorley, Prescot, and Sale.

City	Problem Type	Report Time
Manchester	Internet	12 hours ago
Manchester	Internet	19 hours ago
Manchester	Internet	24 hours ago
Salford	Internet	1 day ago
Manchester	Wi-fi	1 day ago
Manchester	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 5 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 6 minutes ago from Sale, England

  @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

• 
  Mrs Smith (@SmithysMaud) reported 11 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Weirdly even older fan (@Karamonkey1) reported 15 minutes ago from Manchester, England

  @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

• 
  Carol Rowles (@CallyRaven) reported 20 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 20 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  johnsonhomes (@johnsonhomes2) reported 25 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Reece Jordan Doonan, RN (@Lerounxi) reported 28 minutes ago from Salford, England

  @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 29 minutes ago from Manchester, England

  @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 30 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 35 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Kevin Dudson (@Duddydudson) reported 36 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Sandy Lindsay MBE 🐝 (@SandyLindsay) reported 40 minutes ago from Sale, England

  Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

• 
  Nathan Talbot (@nathantalbot) reported 44 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in M6?

• 
  Tom Rushton (@tomrushton88) reported 46 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  👽 (@bludav_andrew) reported 47 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  Mrs Smith (@SmithysMaud) reported 47 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Hazbullins (@Hasbullins) reported 52 minutes ago from Salford, England

  @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

• 
  Liz Tuite (@tuite_liz) reported 56 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 58 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lord Lee Harding (@leeharding1980) reported 4 minutes ago

  @virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?

• 
  SK (@s4m1rk23) reported 5 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  dEBT shredder (@andybearz) reported 6 minutes ago

  @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

• 
  Steven Adams (@StevenAdams2) reported 9 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  Crystal Q (@MizzCQ) reported 9 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

• 
  M-O-O-N (@Borgle1) reported 12 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  Alison Baines (@AlisonBaines4) reported 13 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Alex Davies (@daviesa02) reported 14 minutes ago

  @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

• 
  sergio pani (@sergiopani62) reported 15 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Chris Tindall (@chewytheleftie) reported 17 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them