Virgin Media Outage Report in Westhoughton, Borough of Bolton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Leyland, Warrington, Sale, Wigan, Salford, St Helens and Bretherton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just started gaming, played 5 games backed out of 5 games, lag, lag, lag, come on Virgin sort your crap Broadband out this is so boring and predictable.
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♡♥Lady Chrissy mcfc♥
(@chrissy_mcfc) reported
from
Manchester, England
@virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬
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toewad1
(@toewad1) reported
from
Salford, England
@Aeroson_ Well said mate, but getting back to virgin media being crap 🤣🤣🤣
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Right, the only known issues is Virgin Media, tonight I have played 1 full game the other 10 I have backed out of, so my question is what are vm going to do about it, not reset hub, open ports, allow dmz all that crapjust give me what I pay for a gaming broadband like advertised
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Tony Carroll
(@TCarroll1969) reported
from
Salford, England
@BradHoward3 @virginmedia They CAN'T be that bad...
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!
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Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.
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James Jackson
(@Doublejayz72) reported
from
Manchester, England
You know what I love about @virginmedia they are not content with being rubbish.....not at all. They are constantly thinking of ways to be worse, no Broadband for 3 days and do they care... nope. Hats off to them for breaking boundaries and proving crap just isn’t good enough
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.
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liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Reboot all the time, it is crap broadband.
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Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
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Clare 🐝
(@RealClareB) reported
from
Sale, England
@virginmedia Apparently there is an issue in the area. It’s happened quite a few times and as I work from home a lot, losing a half day of work time is very frustrating.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia So fed up with this lag, @virginmedia so glad to get rid of your hub3 soon how much would that router cost you £2.00 is it worth the mither you cheap scum. Just saying, I will be off soon, but don't like VM. Never ever again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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k games
(@minzibz1988) reported
@virginmedia I agreed a new package price of 44 and got charged more. My Internet service was very bad and I got 350 Internet speed I got charged 163 for no reason I should have had 75 credit instead that went missing and I got charged over 3 times my bill.
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Anthony Byrne
(@_AnthonyByrne) reported
@virginmedia The issue is that last Saturday Virgin Media went down. It took a good few days for the broadband to come back on but when I tried to do the tv box. It says that it couldn't load up so I just gave up.
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CC
(@carooftheavon) reported
@virginmedia Recorded message saying there's a 'complex' issue. No fix time given and never is. My point is that as this has been going on for over a month, I think it's high time your customers got a little more explanation than a vague recorded message.
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Courtney Draper 💝💋
(@Courtney_Star1) reported
@virginmedia I’ve just reset the rooter, but that’s the second time this week we’ve had to do it. My partner is paying nearly £50 a month for an average service being provided.
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Chris O'Neill
(@chris_oneill94) reported
@virginmedia I'm never off messages, calls with you. I very regularly have zero or intermittent WiFi. Surely at a certain point this is a breach of contract/service and I can walk away?
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no nonsense
(@maureen2900) reported
@virginmedia The thing is, this is a reoccurring problem which is getting stupid.
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Usman Anjum
(@dr_usmananjum) reported
@virginmedia Both parties agree on a specific contract, however for last 5 months I’m not receiving the full package despite full payment. You’re unable to resolve the problem and wasted my time on web, phone chats and technician visits. #CustomerService #virginmedia
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Gemma Louise Butler
(@Gem_Gem_Louise) reported
@virginmedia collections agent stated "irrespective of that, you have to pay" Virgin Media What sort of customer service is that?!? Im in tears, my hubbys shaking with stress and rage that a massive company like Virgin Media won't honour the information from TWO separate agents.
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CC
(@carooftheavon) reported
@virginmedia It's impacted in that I have none. And your telephone helpline recorded message confirms this. It affects all your customer in the Sutton SM1 area as you can see from the numerous previous tweets has been going on for some time.
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Nick Vane
(@nicholasvane) reported
@virginmedia So no exact times as to when it will go down and only a rough time when it will be back. Last month it didn’t recover until late evening after we switched the box off (one of our neighbours suggested this). Nothing in your comms said we need to do this