Virgin Media Outage Report in Westhoughton, Borough of Bolton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Altrincham, Wigan, Leyland, Skelmersdale, Salford, Prescot, Rossendale District, St Helens, Irlam, Sale and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Bob Watson 3.5% 🇪🇺
(@Dr_Whatson) reported
from
Sale, England
What the hell going on @virginmedia? My broadband has been going up and down like a yoyo for the past four days. This morning has been especially bad!
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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Mark Clifford
(@MarkClifford86) reported
from
Sale, England
@virginmedia hi, internet has been down for about 20mins now. Flashing green light on router. Run the test on website, turned off and on. Can you help please, as I’m trying to work from home.
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Ayub Zumla
(@AyubZumla) reported
from
Boothstown, England
@virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty
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Michael Vix
(@DallasCowboysMV) reported
from
Manchester, England
@virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold
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Ben Holmes
(@Ben_buy_thebook) reported
from
Salford, England
Looks like the WiFi is down. @virginmedia can you confirm?
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Alison Pilkington
(@AlisonPilkingt4) reported
from
Salford, England
@virginmedia we have a loss of broadband in the M6 area. No notification but the automated service states it’s an update on the service. If you want to provide good customer service, prior warning would be good. I’m fed up of this. If I can’t work from home, I will lose pay!!!
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AE
(@eastmandoo) reported
@O2 @GoodThingsFdn @virginmedia Do not join O2 horrendous customer service
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PK
(@paulkingston38) reported
@virginmedia Just like your customer representative who failed to call me back I can’t be bothered to call your customer services now.
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filter:follows -filter:retweets -filter:replies
(@cole_eliot) reported
@virginmedia We've established that this telephone calls are next to pointless, mate. I'll look at that link when I can, still working. Ironically my internet went down, too.
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Amina Shah
(@aminashahright) reported
@YASARATULHUSSAI @virginmedia This is shocking and disappointing service
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robΞrt.eth | 50500.eth
(@RobEvansUK) reported
@virginmedia Also what happens if I want to cancel on Xmas day?
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
@virginmedia Just rang and it did say there's an issue but it's been a few days now and my husband works from home which is causing a bit of stress. Hopefully it'll get sorted ASAP.
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YA SARAT UL HUSSAIN
(@YASARATULHUSSAI) reported
@virginmedia I have been on phone for 2 1/2 hrs today for errors on billing and miss selling on my contract was dealing with supervisior who transferred me to retentions who could not help and Her manager Manager Mark refused the call. When I said I will record call she hung up
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Wayne
(@waynec40) reported
@virginmedia My complaint was about a faulty box and poor service. I was promised a call back from a Manager, and that was x3 so 3 Managers calls but still not had one! I’m not ringing no one, I’ve spent hours and hours on phone to Virgin, bout time someone called me. Or I keep posting 👍🏻
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PK
(@paulkingston38) reported
@virginmedia As I said before your customer service representative was meant to phone me back today with an update on the account. He has not done this so virgin has lost a customer.
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robΞrt.eth | 50500.eth
(@RobEvansUK) reported
@virginmedia Is it possible to cancel online?