Virgin Media Outage Report in Westhoughton, Borough of Bolton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Warrington, Leyland, Altrincham, Bolton, Rossendale District, Sale, Prescot, Wigan, St Helens and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia In the last couple of weeks, I have had enough now it's a total waste of time, you won't admit that the router is crap, dont take my word for it check out the forums.
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toewad1
(@toewad1) reported
from
Salford, England
@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia Is there an issue in area 20, no TV or Wi-Fi
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Like I say it's bad every single day for gaming!!!
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David Seale
(@davidseale1985) reported
from
Manchester, England
@virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.
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toewad1
(@toewad1) reported
from
Salford, England
@Aeroson_ @virginmedia @MarkleeMellor They know the hub3 is crap but they still roll it out, this year Openreach are putting FTTP on my road so Virgin can stick their shite up their ass.., Good luck on the phone.👍
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LIAM REILLY🌹
(@LIAMREILLY20) reported
from
Warrington, England
@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Wigan, England
@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
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Katie Pollit
(@katiepollit_) reported
from
Manchester, England
Just literally had the best conversation with a guy called Adam from the @virginmedia cancellations team. Called up to cancel my TiVo box and ended up signing up for another package but also having a proper good 20 minute convo with him about life, like I’ve known him years😂
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @MarkleeMellor Your team have 1 set of questions and 1 set of answers, looks like another unsatisfied customer for you @virginmedia
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Dan the Man 🏳️🌈
(@pendo86) reported
from
Rainhill, England
The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
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BRIAN CAREY
(@BCAREYDOTCOM) reported
from
Salford, England
@virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 220down 10up on pc but on xb1 it is 270down but the lag is the problem on Xb1 it is all over the place.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Loads of times, it is the router, that is the problem not the speed, 220 meg goe's in but it is how it come's out.
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Adam Moran
(@AdamMoran) reported
from
Salford, England
@virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 100s of times total waste of time, set questions & set answers just because they see the speed, they think it is good enough, you charge top rate for crap service especially the router, £500 a year with a £10 cheap router.
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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OhMa
(@OhMaBand) reported
@virginmedia No reason. Just told me they won't come until 10th August now. There is a real safety risk at the property now and we need an engineer out to fix it today ideally. Its dangerous.
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˗ˏˋ Tia💛 ˎˊ˗
(@tsrp14) reported
@virginmedia fix yourself please my mum has work to do from home 😭
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AccrusC
(@accrusc) reported
@virginmedia M350 - I just ran a test on my PC and it showed 25+ so yeah, I would say it seems to be an issue in the evening. I ruled out over utilisation because my download is always a constant 320+.
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Emma Veitch
(@veitchemma) reported
Then imminently before said move, @virginmedia phone me and say oh, hang on, we aren't sure if we can, maybe there is an issue, do you mind if we send an engineer and drill stuff
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Mya
(@Mya_bandita) reported
@virginmedia Yes. Your team said it was going to take until the 27th to fix. Which is unbelievable as we’re paying for your service
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Stephen Dancer 🌈
(@StevieD3105) reported
@mikelarwood @virginmedia New builds are cabled like this all over the country Mike, The home builder installs the cables but do not terminate them, each cable will go to a different room in the house, we will only connect the cable to the room we install in, this is the correct procedure.
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Bogdan Zorici
(@BogdanZorici) reported
@virginmedia The customer service person I spoke to said this was a planned outage...When I asked to raise a complaint I was told they'd have to close it right away anyways so there's no point. How is that possible?!
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👑 Chama Maya Mwape-Butler 🇿🇲
(@ChamaMayaMB) reported
@virginmedia “£8.06 per day for a total loss of service after 2 full working days from registering the loss of service to us” I’m losing a full 8 hour shift, I don’t get paid £1 an hour. *********
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Nerdy Tech
(@NerdyTech) reported
@virginmedia Can you tell me what the actual issue is?
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Clare Knighton
(@Clerdy) reported
@virginmedia The agent resolved nothing, even correcting the name on my account… My wifi is intermittent still like now, I’m having to join a work call using my phone data… I’ve done all the resetting etc etc and yeah I’ve checked the service in my area and it’s saying theirs no issues…