Virgin Media

Virgin Media Outage Report in Westhoughton, Borough of Bolton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhoughton, Borough of Bolton, England 08/28/2025 18:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhoughton, Borough of Bolton, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Leyland, St Helens, Wigan, Rossendale District, Warrington, Prescot, Altrincham, Leigh, Upholland, Sale, Bury, Salford and Newton-le-Willows.

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City Problem Type Report Time
United KingdomBolton Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

  • lady_leslie Victoria Leslie (@lady_leslie) reported from Warrington, England

    @virginmedia please can someone get in touch re new installation and BB not working, was promised a call back on Saturday & Sunday but it’s not happened. If it can’t be activated I’m happy to go to another supplier but also need to speak to you to cancel

  • neilrstanley Neil Stanley (@neilrstanley) reported from Warrington, England

    @virginmedia Not sure I can replicate problem now I’m successfully logged into the app.

  • KateBoarman Kate (@KateBoarman) reported from Warrington, England

    @virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!

  • rRetro87 reconsidered Retro (@rRetro87) reported from Manchester, England

    @MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!

  • lady_leslie Victoria Leslie (@lady_leslie) reported from Warrington, England

    @virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.

  • Bridgey36 Bridgeman ⭐⭐⭐⭐⭐⭐ (@Bridgey36) reported from St Helens, England

    @virginmedia Can I cancel , pause my sports subscription until this virus is over.

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..

  • msmithuk22 Martin Smith (@msmithuk22) reported from Warrington, England

    Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.

  • btownofficial_ officialBtown (@btownofficial_) reported from Rawtenstall, England

    @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

  • lady_leslie Victoria Leslie (@lady_leslie) reported from Warrington, England

    @virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.

  • SiManM20 Simon Manning (@SiManM20) reported from Manchester, England

    @stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.

  • ThatPavaldo SocialiteAppetite 🌹 (@ThatPavaldo) reported from Bury, England

    @JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.

  • TheOmnisis Brian Cooper (@TheOmnisis) reported from Sale, England

    @gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.

  • dave6018 David (@dave6018) reported from Leyland, England

    @factuk @SkyUK @virginmedia @Facebook Thanks just annoys me, I pay for full tv service and idiots reselling mean I have to pay more for my legal services

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Wigan, England

    @virginmedia will my local virgin media store be able to help me understand why i now owe money after being told i was in credit i rang but i couldn’t understand the person on the phone

  • alwalsh72 Andrea Walsh (@alwalsh72) reported from Chorley, England

    @virginmedia we cannot report because everything is down. It's up and down the whole of the country

  • lady_leslie Victoria Leslie (@lady_leslie) reported from Warrington, England

    @virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amirkeal123 Amir (@amirkeal123) reported

    Virgin media can go **** themselves, making me pay for unreliable internet

  • Bucko Owen (@Bucko) reported

    Virgin Media dead or is it a whole server problem for multiple sites?

  • mehroze_akhtar Mehroze Akhtar (@mehroze_akhtar) reported

    @virginmedia your Internet is ****... go **** yourself

  • JamesMccready99 BOBBY FIRMINO (@JamesMccready99) reported

    How long will virgin media be down, does anyone have an idea

  • salithtaydan Salith the ANTIFA Samurai Skunk (🦨) ACAB! (@salithtaydan) reported

    And now @virginmedia broadband isn't connecting to some sites, but others are fine and they don't see a problem, as always.

  • JaydeLoren #LittyCommitteePodcast 🇳🇬🇯🇲 🖤✊🏿 (@JaydeLoren) reported

    Virgin media is sooo unbelievably bad it’s getting ridiculous now

  • Stoke_Politics Jack (@Stoke_Politics) reported

    @brydobhoy @woolbag1 @virginmedia na half the internet just went down lol. twitter was, O365, activision, cod... loads

  • SamanthaSaysTV Samantha Says (@SamanthaSaysTV) reported

    @ScottSando @TESOnline No chance you're on Virgin Media? Seems to be a really weird issue on their end, I got booted too and a couple other VM customers are saying the same

  • Infxtuated_ L1 I Owen I Infxtuated (@Infxtuated_) reported

    Virgin Media out here costing people a living. Sort ya **** @virginmedia or I’ll have aki squat you.

  • atroooix Jakub (@atroooix) reported

    I would like to note that my new virgin media internet package has been perfect for months until today, went down nation wide. Luckily I'm not producing a show today :o