Virgin Media Outage Report in Westhoughton, Borough of Bolton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Wigan, Warrington, Rossendale District, Sale, Bury, St Helens, Leyland, Salford, Skelmersdale, Chorley, Newton-le-Willows and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
TV | |
| Manchester |
||
| Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Total Blackout | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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Paul Phillips
(@PaulPhillips95) reported
from
Manchester, England
@virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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🐝Louise🐝
(@louaze) reported
from
Sale, England
So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.
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Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
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Pete Marshall
(@harlemplaster) reported
from
Sale, England
@virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
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Michael Vix
(@DallasCowboysMV) reported
from
Manchester, England
@virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed B
(@MohammedBasid) reported
@virginmedia Iv made calls in this issue at least 4 times in the last 7 weeks. . Iv had engineers visit and claim to fix it. But the item is still not resolved as it only happens post 8pm on the channel... During the big games!
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Mike Steven
(@MikeSteven1976) reported
@virginmedia Do you know? Funnily enough, after trying your text support (see above) and you phone customer services, I didn't try a third way of posting on your forum. I lost a bit of faith in your systems I'm afraid.
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michelle o neill
(@michelleoneil13) reported
@virginmedia who do I contact about a line hanging down in the middle of the road cable for Internet is ready to collapse
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GRIZZLY VAPER REVIEWS
(@platinumpete35) reported
@virginmedia @dwoodhouse1 Now I see where my money is going! Instead of repairing your broken infrastructure, you are paying yourselves to become richer being shareholders yourselves. Fuvk you virgin media and **** your useless cheap electronics. Nearly a year and still no ******* reply to your fraud
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Matt Ayres
(@MattAyr) reported
Very annoyed at the amount of stream quality issues I’m having recently. Anyone at Twitch able to help me optimise my settings on @streamlabs? Doesn’t help that I just did a speed test and my usual 200+ DL speed was at 3MBPS?!?!?! Cheers @virginmedia
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russell
(@walchyboy) reported
@virginmedia They don’t want to do anything at all to resolve the situation, I have spent over 2 hours on the phone Tuesday and Wednesday, hence wh I end up on here trying to resolve the problem, call centre overseas really not very helpful. Please resolve. Thank you
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Hugo Bone
(@luvvenhugs) reported
@virginmedia 2 days later - down again. surprise surprise. so infuriating. how many times does this have to happen before I can exit my contract?
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Rob Coombs
(@robs_burns) reported
@virginmedia No. I was waiting for my Mrs to calm down from the TV360 box deciding it wouldn't let her watch the recording of the friends reunion this morning. Most of the feedback from the forums, in regards to the hub4, are to buy a new router and use the hub as a modem as they're useless.
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Mollichella💙
(@lalabiso) reported
@virginmedia Last communication I had a a couple of weeks ago, basically saying, for the second time, that you tried to contact us but couldn't get through. Which isn't true as we didn't have any missed calls either time. On here I've been told to look for help on the forums....
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Kieran Macklin
(@KieranMacklin) reported
@virginmedia customer service are actually THE WORST.