Virgin Media Outage Report in Westhoughton, Borough of Bolton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Prescot, Wigan, Salford, Bolton, Sale, Bury, St Helens, Warrington, Altrincham, Leyland, Skelmersdale, Rossendale District and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Prescot |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.
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gomez
(@tgomez7) reported
from
Sale, England
@virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!
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CoZWeLL
(@CoZWeLL) reported
from
Bolton, England
@virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
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Matt's MerARTki
(@MattKeating1981) reported
from
Wigan, England
@virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.
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Charlie SB 🐝 #33 ///
(@Kennicus7) reported
from
Bolton, England
@virginmedia paid for boxing and the signal keeps going
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Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
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emma2511
(@emmawinstanley1) reported
from
Wigan, England
@virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev
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Danny McCann
(@DannyMcCann9) reported
from
Bolton, England
@virginmedia Refund please.... £26.00.... quality is crap...
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards
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Gareth Longley
(@garethlongley) reported
from
Salford, England
@virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Weddle
(@MarkWeddle9) reported
@virginmedia The complaint was because i had rang up to cancel and was put on hold for over half an hour for the advisor to not action my request. A resolution of ring us back again when you had my cancellation in writing is not acceptable.
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wendy izzo
(@wizzo0702) reported
@virginmedia Yes still need help. Is there a chat line or email I can contact you on??
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Manish Patel
(@manni_patel) reported
@virginmedia Yes there's similar questions to the same problems there. So if it can't get fixed through there, where VM is aware of the problem, and tech support can't fix it - what is the solution?
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JMiragliotta
(@Jmiragliotta89) reported
@virginmedia Hi, as you can read or maybe not from my initial tweet the fault hasn’t been fixed. As the problem lies with the box down the street causing issue with my service. But thanks 👍🏻
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Primrose Blue
(@PrimroseBlueLtd) reported
Spent an hour on the phone to @virginmedia yesterday. What a waste of my time and effort again. For the 5th time in a year was promised a manager would call me back to solve my issues. For the 5th time it never happened. Disgrace of a company
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K
(@hughesytheuzi) reported
@virginmedia Yes. The wifi from the router keeps dropping, I’ve literally tried everything. We’ve had these issues since we switched.
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Austy
(@austy_curran) reported
@virginmedia Yes both, I have the M200 broadband package with about 8 devices connected and I have the powerline wifi booster and still have these problems
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Kamal Sharma
(@KamalSh03012772) reported
@virginmedia I am getting scam call saying my router will be shut down in 5 minutes, press to speak to operator. Can you please alert virgin media user not to follow these scam calls. I live in Leeds LS28 area.
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StevieG
(@hypnotica26) reported
@virginmedia Well Virgin our broadband and TV has now been down for over 12 hours. Do you feel this is acceptable? You are quick enough to increase billing but not quick at resolving issues. I do hope there will be a reduction this month for loss of service?
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Kam.R
(@KamR45079063) reported
@virginmedia hi there, I have no Wi-fi since yesterday and have tried to get through to speak to someone with no luck. Can someone please help me out?