Virgin Media Outage Report in Altrincham, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Wigan, Salford, Bury, Warrington, Sale, Wilmslow, Knutsford, Macclesfield, Altrincham and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
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| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Ashton-under-Lyne, England
@fail_shit @virginmedia That’s terrible I’m gonna try and ring them, probably get nowhere but gotta try 👍
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Siobhan Duncan
(@ShivDuncan) reported
from
Manchester, England
@virginmedia I’m at work. I couldn’t therefore tell you. However, the issue is with your router, it’s not fit for purpose. It constantly reboots because it has a bug
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Martin Gardner
(@MJG_2012) reported
from
Sale, England
@virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.
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toewad1
(@toewad1) reported
from
Salford, England
@Aeroson_ @virginmedia @MarkleeMellor They know the hub3 is crap but they still roll it out, this year Openreach are putting FTTP on my road so Virgin can stick their shite up their ass.., Good luck on the phone.👍
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Salford, England
@virginmedia I wrote a letter of complaint about the state the road was left outside my house after your works putting new cable in. I’ve had 1 reply advising I would be contacted. I’m still waiting from December 2018. Can you give me any contact details where I will get a reply.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Another night of pure crap gaming, how the hell you get away with this I will never know, so, so, crap hub3 I can't wait to get a decent internet provider in and get rid of your crap superfast superlaggy hub 3 🖕🖕🖕up yours VM.
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Ashton-under-Lyne, England
@fail_shit @virginmedia That’s why they haven’t bothered to contact me then, glad I left them now and when my phone contract ends I’ll **** them off with that too 👍
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia In the last couple of weeks, I have had enough now it's a total waste of time, you won't admit that the router is crap, dont take my word for it check out the forums.
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Rachel Heywood
(@rachheywood) reported
from
Stockport, England
@virginmedia I ran the fault test this morning and it picked nothing up. It’s always abysmally slow at weekends but today is worse than ever.
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toewad1
(@toewad1) reported
from
Salford, England
@OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎
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Samantha whelan
(@Samanthawhelan7) reported
from
Middleton, England
@virginmedia your online TV service is rubbish! Bought a film #BohemianRapsody can’t watch it and for the 2nd day can’t watch catch up TV 😡 20 mins of waiting on the phone is unacceptable!!!! #whatdoipaymybillfor
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @MarkleeMellor Your team have 1 set of questions and 1 set of answers, looks like another unsatisfied customer for you @virginmedia
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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julie mc
(@julesmac77) reported
from
Manchester, England
@virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service
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Terry
(@Terry_Crawford) reported
from
Wigan, England
@virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts
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Katie Pollit
(@katiepollit_) reported
from
Manchester, England
Just literally had the best conversation with a guy called Adam from the @virginmedia cancellations team. Called up to cancel my TiVo box and ended up signing up for another package but also having a proper good 20 minute convo with him about life, like I’ve known him years😂
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 100s of times total waste of time, set questions & set answers just because they see the speed, they think it is good enough, you charge top rate for crap service especially the router, £500 a year with a £10 cheap router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaimie-Leigh Reeves
(@JaiiReeves) reported
@virginmedia and the award for worst customer service goes to @virginmedia after 1 hour and 10minutes on a call the Cs agent Farah explains she's not actually completed any changes on her end and has just done the troubleshooting steps. Asked to speak to a manager who she 1/2
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TheSyhrz
(@TheSyhrz) reported
@virginmedia I fail to even get 1 mb download in the evenings after work. My friend lives close by and has the same issue. Especially when you pay for 500 mb average download speeds.
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Joe G
(@GeeWizGollyGosh) reported
@Evil_M00se @virginmedia Ditto. I left Vodafone because they were bad but at least I had Internet!
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Jaimie-Leigh Reeves
(@JaiiReeves) reported
@virginmedia says was busy, said I was happy to wait for the manager and she politely hung up the call. Due to previous experience with this pathetic Cs team I've recorded the call which should help when I eventually find someone at VM who will allow me to raise a compliant
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
@virginmedia Hi. My broadband service from you in the Croydon area has been playing up for several days. When I call 150, all I get is a message that there is a problem. I'm paying for a service I'm not receiving currently. This IS unusual, but what compensation rights are there?
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Lord Woolamaloo
(@LordWoolamaloo) reported
Plan to catch up on Resident Alien thwarted by @virginmedia 's catch up service being all buggy this evening. Half dozen attempts later have given up and now watching competing streaming service instead. I still have my newly arrived Swedish chocolate tho, so not all bad...
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paul farrmer
(@pauljfarmer1) reported
@virginmedia Hi, who can i contact to query my bill? I seem to be able to find help for everything else on your web site but not this.
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Maurice Fantato
(@mgfantato) reported
@virginmedia if I already have your range extender (poor) can I upgrade to the intelligent one?
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Senior
(@Senior5A) reported
@virginmedia It says no issues!
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Anu M
(@anu07m) reported
@virginmedia That speedy wifi wasn’t working today or for the last few days. Will I be reimbursed? Or do I have to keep paying for broken wifi?