Virgin Media

Virgin Media Outage Report in Altrincham, Trafford, England

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The latest reports from users having issues in Altrincham come from postal codes WA15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Altrincham, Trafford, England 09/05/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Altrincham, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wigan, Dukinfield, Hyde, Oldham, Stockport, Wilmslow, Ashton-under-Lyne, Warrington, Altrincham, Macclesfield, Cheadle, Leigh, Sale and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester E-mail
United KingdomWigan TV
United KingdomManchester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @virginmedia Thank you for picking this up. It is a horrid time to hear how scared my parents have been feeling with a landline or the internet.

  • MarkAnthonyWood 06-Years (@MarkAnthonyWood) reported from Manchester, England

    @virginmedia Your service as been crap for months now , nowhere near the speeds I pay for.

  • Dr_Whatson Bob Watson 🇪🇺 (@Dr_Whatson) reported from Sale, England

    Damn it @virginmedia I filled out your blasted questionnaire this morning grudgingly accepting your service was ok but pricey and then you go and do this!!!!

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund

  • z0e__w z•☮️•é (@z0e__w) reported from Manchester, England

    so done with having no phone service and shit wifi - today has been awful @ virgin media

  • Ritvik_M rit the pattoner (@Ritvik_M) reported from Sale, England

    They call it virgin media but it keeps going down on me

  • trickymim Karen Harwood (@trickymim) reported from Salford, England

    @virginmedia as ever your service is way below par! Get it sorted please, I pay so much for such rubbish

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢

  • Paulmorris39 Boris (@Paulmorris39) reported from Stockport, England

    @virginmedia Mobile signal is out too

  • carlazuill Carla Zuill (@carlazuill) reported from Urmston, England

    @BSaundersSport @virginmedia Their service is really annoying me. I was supposed to switch to @SkyUK this month but the pandemic had other plans. Now I feel like I’m trapped in a relationship with a man with malfunctioning body parts 🥴

  • trickymim Karen Harwood (@trickymim) reported from Salford, England

    @virginmedia All working now, no problem listed it will last a day or so then go off

  • archieberry19 ARCHIE (@archieberry19) reported from Stockport, England

    @virginmedia can you check my internet speed please my kids keep telling me it’s laggy and to change providers as it’s tooooooo slow !! Help

  • fraudsterboosh Kevin Burke (@fraudsterboosh) reported from Urmston, England

    @liaml11l @virginmedia @virginmedia please can you confirm if you’ve had known issues with your service in the M41 area over the last 24hours. 3 valued customers here experiencing issues. Many thanks @mattbrown322

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @virginmedia Parents were told the issue would be fixed in 72 hours however now saying there is no one available despite the fact they are vulnerable.

  • OliviaJade1992 Liv (@OliviaJade1992) reported from Manchester, England

    @aliciaduffyx @virginmedia I’m fuming Leesh how ******** could they do that to me 😭😭😭😭😭 having a nervy b 🤪🤪

  • trickymim Karen Harwood (@trickymim) reported from Salford, England

    @virginmedia our broadband drops more than a toddler running down a hill

  • BlessuhVisuals Will Norbury (@BlessuhVisuals) reported from Manchester, England

    apparently Virgin Media’s servers only go down at 20 past the hour (every hour)

  • MarkAnthonyWood 06-Years (@MarkAnthonyWood) reported from Oldham, England

    @virginmedia looks like your issue is back , your service is becoming a joke at best . 3 times in last 2hours it’s dropped and the wireless hub not emitting anymore . Crap

  • Gittings_1 Gary Gittings (@Gittings_1) reported from Manchester, England

    @virginmedia the worst company to try and get through to, I have spent 2 days and still unsuccessful!!! What a joke 😡😡

  • trickymim Karen Harwood (@trickymim) reported from Salford, England

    @virginmedia We have, it’s fine for a while then happens again it’s been happening for months and months your broadband just doesn’t meet the service promises all the time! We complain, it works for a few months then goes awry again. We had so many engineers, a plug in thing, still happens

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChoudhuryJie Jie Choudhury (@ChoudhuryJie) reported

    @virginmedia More than happy to pursue this with Cisas instead. Your complaints process has been neglected and you’ve not followed ANY of the things you agree to when making a complaint.

  • sarahpinnock Sarah Pinnock (@sarahpinnock) reported

    @virginmedia when will service be restored in Burgess Hill please? Since 1.45pm yesterday - no WiFi, no tv, no landline

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    @virginmedia And for Christ's sake, stop telling customers you're 'sorry we feel this way'! Just say sorry - we feel this way because of your companies awful service, customer support and believe it or not from a communication company,......YOUR COMMUNICATION!

  • Rhodesey123 Steve Rhodes (@Rhodesey123) reported

    @virginmedia I hear there is going to be an outage (TV, broadband, phone) in the Twickenham area on 28/12. Is this true? Would be good to confirm and if so perhaps let residents know.

  • harley_kl karen (@harley_kl) reported

    @virginmedia your customer service is an absolute joke, your online help is useless you can't even take a direct debit on the agreed date!

  • bexrayspex1 bexrayspex (@bexrayspex1) reported

    @virginmedia Yes I have checked and it says no problem. I will try to call the other number

  • bexrayspex1 bexrayspex (@bexrayspex1) reported

    @virginmedia All I got was a message about security errors on iOS 14 update and that was it.

  • RdmProperty Rdm Property Care (Rory mccallion ) (@RdmProperty) reported

    @virginmedia have you got a help line that actually helps

  • ChoudhuryJie Jie Choudhury (@ChoudhuryJie) reported

    @virginmedia That’s to be expected. Every Virgin Media team member has failed to support my formal complaint which i was PROMISED a call back within 24 hours and I’m expected to keep chasing a month later. I will deal with this myself.

  • Natalie_KateM Natalie Kate M (@Natalie_KateM) reported

    To add insult to the injury that is 2020, Virgin Media is down in out area and we've not had telly or WiFi for 24 hours and it's still not fixed. I'm a new mum in a pandemic, telly is all I have!!!!!!