Virgin Media Outage Report in Altrincham, Trafford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Wigan, Salford, Westhoughton, Macclesfield, Warrington, Bury, Northwich, Sale, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Barry Slater
(@barrys59) reported
from
Barton upon Irwell, England
@virginmedia still no service M27. 4th hour! Rubbish!
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@virginmedia are you down again in M20? Hub flashing red again.
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Sam
(@Samuel_J_Mc) reported
from
Timperley, England
@virginmedia customer service is so ****. They just transfer you round to different departments
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Liam 🐀
(@Scarlet0Pimp) reported
from
Stockport, England
@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia Not as yet. Just that my postcode seems to be affected when checking service status
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia any idea when the outage will be sorted? I have work to do today
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Mike Chilton
(@thechilledpanda) reported
from
Bramhall, England
@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Not another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Ray Morgan. NHS💙🇺🇦
(@Rayzor74) reported
from
Stockport, England
Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scarlett
(@Scarlett1881) reported
@virginmedia Is there any reason it’s taking so long and I’m getting texts daily pushing it back 1/2 days everytime? Is it even being worked on? 10 days with no wifi isn’t right, I’m paying for a service you’re not providing
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claire whyte
(@clairewhyte12) reported
@virginmedia internet keeps going off and status page says no problems when initially clicked on, it then says intermittent signal when doing a check? 3 days now. When is it going to be sorted???
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The cloudscaper
(@TCloudscaper) reported
@virginmedia @555Husker Virgin Media has promised to fix my broadband since the 15th day in, day out, empty words. They cut my wire and left. Still no service, no fix, just promises. This isn’t acceptable. #VirginMedia #BroadbandFail
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mick harkin
(@mickharkin68531) reported
@brakusmc @virginmedia @SkyUK I would expect so much more from a business broadband service
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The REAL Ric Jones
(@brakusmc) reported
At this point, I'm certain @virginmedia is just a ploy to get me back in the office. My phone is on WiFi but the app says I'm not. Awful signal in my home office & when they tell me to order a pod, the link doesn't work. Even though it was slower, I shouldn't have left @SkyUK
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𝐊𝐀𝐓𝐄 🌺
(@KatieMcElhoney) reported
@virginmedia swapping over to yourselves has been such a mistake & it seems so immoral keeping us in our contract when you can’t provide the speeds we have paid for. 15 years with @O2 and they’ll be losing me as a customer too because your merger insinuates you both think it’s OK
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John Yani
(@JohnYani) reported
@c3llc0de @shangoman @virginmedia VirginMedia beats OpenReach in fibre coverage. And is cheaper. The problem is either aggressive sales or a leaky customer database.
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Kazzaaaaah!!
(@Kazzaaaaah) reported
@bobwootton @virginmedia My broadband is off too (nothing new there). Service check no help - all it wants to do is run a speed check which doesn't work because I'm not online! TV has an amber exclamation mark too but that's working fine. Hope I'm online by am or I'll have to pay to go into the office
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Dan Emsley
(@DanEmsman) reported
@virginmedia I've had broadband for just over a week as a new customer. It seems to be working fine apart from a small dropout last weekend except for my Sky Q TV box. It cannot hold a connection so can't watch any on demand TV. I've tried various things based upon online advice
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Tommybhoy79🍀🏴⚽
(@ruchillbhoy79) reported
Hey @virginmedia get your internet issues sorted in the Uddingston area! Been faulty for months now.... we're fed up paying you lot a lot of money for a shite service! 😡🤬 Time to look for a switch I'm thinking and I won't be the only one I bet!