Virgin Media

Virgin Media Outage Report in Altrincham, Trafford, England

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The latest reports from users having issues in Altrincham come from postal codes WA15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Altrincham, Trafford, England 12/05/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Altrincham, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Altrincham, Northwich, Manchester, Wigan, Wilmslow, Salford, Sale, Stockport, Knutsford, Oldham, Warrington, Macclesfield, Hyde, Stalybridge and Cheadle.

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City Problem Type Report Time
United KingdomAltrincham Wi-fi
United KingdomNorthwich TV
United KingdomManchester TV
United KingdomWigan Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • ResidentStevil7 𝕾𝖙𝖊 (@ResidentStevil7) reported from Hindley, England

    @virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I got a letter about six weeks ago telling me VM was going to do some upgrades today and my services might be down for a while, have they been or is it just @virginmedia talking shite again my internet didn't go off, so has it been done either way you are garbage...

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia No known problems in the area but TiVo box is constantly misbehaving

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia It's not the services that is the problem, it is online gaming with the hub3 it can't handle gaming, it is a cheap piece of crap, I know internet companies don't give out good routers, but if it's the only one I can use, surely it should be good enough, I'm sick of resetting it.

  • chrissy__w christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia intermittent WiFi in Ashton under lyne all week, what is going on. You did works in the area last month and service has been worse than ever. Paying for the top broadband yet the service is appalling.

  • danashurst Dan Ashurst (@danashurst) reported from Wigan, England

    @Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!

  • danashurst Dan Ashurst (@danashurst) reported from Wigan, England

    @virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.

  • dannymull Daniel Mulligan (@dannymull) reported from Cheadle Hulme, England

    Why ******** do I pay a fortune to watch a 4ft Gary Windass acting gangsta in a 90's coat from Burton on ITV via Virgin Media when Netflix is putting gripping documentaries on like Don't **** with Cats!

  • gregharding Greg Harding (@gregharding) reported from Sale, England

    @virginmedia I’m all good. Just send more engineers to look at the problem... 😂

  • Natchanxo Nat Chan 🐝 (@Natchanxo) reported from Walkden, England

    why are VM so SHITE. Had an agent tell me to BIN my new sim card as I didn’t need it & I can use my old sim card. I’m now paying for 2 sim cards and ones in the BIN...now they’re telling me I have to pay an ‘exit’ fee to ‘cancel’ the contract 😡 @virginmedia

  • markymark2970 mark blundell (@markymark2970) reported from Urmston, England

    @virginmedia You’re broadband signal has been dropping about a dozen times daily since October and the last one on Friday was for over 24hrs; my wife had rang numerous times and just keeps getting told outage problems in area . Really come on #patronising😡😡

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I hope this upgrade that is coming at the end of January is for a tried and tested hub 4, fu@k the 1 Gig speed, that's no use if your equipment only fires on 2 cylinders like the hub 3, read forums or stick it up your thick stupid ignorant useless arse.

  • ria_louise Marija McGuinness (@ria_louise) reported from Stockport, England

    @virginmedia why do you allow paying customers to wait only an hour have no service hurry up or I’ll cancel

  • big_british My big fat British Bladder Tumour (@big_british) reported from Macclesfield, England

    @virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!

  • markymark2970 mark blundell (@markymark2970) reported from Walkden, England

    @virginmedia broadband signal down again surprise surprise at this we’ll have to sit in Maccies just to use internet #shit

  • NickyMcCallan Nicky McCallan 🐝 (@NickyMcCallan) reported from Cheadle Hulme, England

    @virginmedia WiFi down, TV signal keeps freezing and the online Service Checker says there is an issue in our area. Again! This is happening at least twice a week if not more.

  • KazF2010 Karen Jacqueline (@KazF2010) reported from Westhoughton, England

    @virginmedia Instead of providing all these "upgrades" to the service how about just providing a SERVICE that we pay for 🤬

  • k_birc Keith Birchall (@k_birc) reported from Wigan, England

    Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.

  • bronwynevery Bronwyn Every (@bronwynevery) reported from Wigan, England

    Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia Followed the link provided and that also out of service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • notfulchristian Aaron (@notfulchristian) reported

    @virginmedia booked an installation for a morning appointment, only to have it changed by you guys without telling me. I've been without broadband since I moved in 2 weeks ago, and now being told it'll be the 30th??? Poor customer care, piss poor

  • IrishEcocritic Dr Maureen O'Connor (@IrishEcocritic) reported

    A thatched house has its limitations. Virgin Media (somewhat mysteriously) cut off service Monday, but booked Sky to connect us w/in 48 hours. 5 days later, no broadband or television for many reasons, inc outdated wiring and the problem of putting ANYYHING on a listed building.

  • robbo_1912 Robbo (@robbo_1912) reported

    Hi @virginmedia any reason why my phones not working in Tenerife? I have turned data roaming on and unable to find any sort of network Unable to log in to any only mobile settings either because of this

  • GeraldMDorrity Gerald Dorrity / Vaultaires (@GeraldMDorrity) reported

    Pray tell @virginmedia why are your routers so shite? Stand beside router, full signal. Don’t you dare step away from it though! Heaven forbid you want to use your internet in… ANOTHER ROOM!?!?

  • BeckiMainwaring Rebekah Mainwaring (@BeckiMainwaring) reported

    @virginmedia - Shame on you. Not letting people cancel their contracts. Im moving house to a property that has Internet and yet whenever I try to speak to your team Im hung up on. I'm outside of my contact term and have been a customer for years - absolutely disgusting treatment

  • klotfg K (@klotfg) reported

    @virginmedia broadband Internet keeps cutting out. Not sure why I keeps doing that but it has been happening for few weeks now. No difference than EE broadband service just poor

  • Arcia__ Arcia (@Arcia__) reported

    @virginmedia fix your ******* service

  • fergal32 Fergal ÓCléirigh (@fergal32) reported

    @virginmedia See the pattern emerging when you try to leave. The complaint website returns a 404 error

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported

    @virginmedia internet in Baillieston has been down for sporadic users for nearly a week now. Mine has gone down yesterday and your repair timelines keep moving. Been assured it will be fixed for 10am tomorrow, how likely is that given you haven’t fixed it all week?

  • laowai121 🇺🇦伯逸🇺🇦-_- 🇷🇺🪖🛳️🚶🖕 (@laowai121) reported

    @SFretterz @virginmedia Yeah, sometimes they are not very stable, although its the first time that it went down for few hours for me. Still like them much more than BT and Sky though