Virgin Media

Virgin Media Outage Report in Altrincham, Trafford, England

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The latest reports from users having issues in Altrincham come from postal codes WA15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Altrincham, Trafford, England 03/28/2025 20:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Altrincham, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Altrincham, Oldham, Macclesfield, Sale, Stockport, Wigan, Bury, Salford, Cheadle, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomWarrington Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomAltrincham Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Get your "resolution team" to actually read their emails and try resolving something?

  • IamNickRoper Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now

  • DavidMcleish11 David Mcleish (@DavidMcleish11) reported from Wilmslow, England

    @virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    Anyone in Eccles got issues with @virginmedia not working?

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @jazzyjen1986 @virginmedia BT went down Jenna but watching via something else

  • JanineB66963873 Janine Brennan (@JanineB66963873) reported from Salford, England

    @virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Diabolical customer service.

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    Bloody hell @virginmedia down. No internet, no TV! Big match on TV at 5:55! Better be bloody fixed by then

  • Ryan_Nixon11 Nixon (@Ryan_Nixon11) reported from Manchester, England

    @virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help

  • Reducedfatross Ross Walker (@Reducedfatross) reported from Hindley, England

    Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown

  • Dailos81 Dailos seddon (@Dailos81) reported from Manchester, England

    @virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    @virginmedia we have no dialling tone on our phone or internet access through our router, any issues in Salford M30?

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    Hey @virginmedia you’ve sent me an increased bill after I have renewed for a fixed time. Can you help please

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    @virginmedia Yes on our area Facebook group there is a few people with the same issues.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RossMcCaff Ross McCafferty (@RossMcCaff) reported

    @virginmedia right do you know when the website issue will be fixed?

  • ldrbtd Callum (@ldrbtd) reported

    @virginmedia @RossMcCaff Having same issue on multiple laptops, phones and web browsers. Have also cleared cache etc

  • MozFreak SmithsFreakery (formerly MozFreakery) (@MozFreak) reported

    @virginmedia And you think that’s a good service after we have sat in the house for 5 hours for no reason? Honestly your approach to customer service beggars belief. To be honest I’m going to search for another broadband provider. I’m sick of your disdain for customers.

  • mark_eames Emo (@mark_eames) reported

    @virginmedia All would be ok if I was offered a technician on 21st October on the initial call as it would be sorted now. It wasn’t until my 20th phone call on 27th October that I was offered one for the Monday. What he failed to mention was which Monday?!!!! 16 days no service is very poor

  • SarahNettleton1 Sarah Nettleton (@SarahNettleton1) reported

    @virginmedia I'm sure it was a complete accident that your agent alternated between sales pitches and putting me on hold whenever I said no, before eventually telling me it was a bad idea for me to leave Virgin then hanging up. Just a coincidence.

  • WayneMartin1987 Wayne (@WayneMartin1987) reported

    @virginmedia my WiFi has cut out yet again!!! That's numerous times every day!! Enough is enough.... How about you install something that measures the time my WiFi is active and you minus the time it's off to my bill! Bet you still have the cheek to take my full bill every Month!

  • steggsybhoy Steggs (@steggsybhoy) reported

    @virginmedia Tried that . Funnily enough it won't let me sign in. I will write a letter of complaint. If this is not resolved within the 28 days . I will be taking it to Ofcom . This is a shocking way to openly rob people.

  • wongfilms Wong Films (@wongfilms) reported

    My @virginmedia broadband is down in Cambridge CB1 - anyone else having difficulties? #virginmedia #broadband #CustomerService

  • valdorff83 Valdorff (@valdorff83) reported

    @virginmedia I'm trying to log in to my VM account but it says that "Oooops something went wrong on our side" every time. Do you have some problem with your web site?

  • mrmjb87 Matt Broughton (@mrmjb87) reported

    @virginmedia no internet or tv, area status thing acknowledged issues and had a fix estimate of 13:30 today. No change at all and the area status page is now giving me 404 or it's not loading at all (using 4g of course). Southampton area. When will this be sorted?