Virgin Media Outage Report in Altrincham, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Manchester, Warrington, Stockport, Salford, Oldham, Bury, Sale, Northwich, Newton-le-Willows, Macclesfield, Wilmslow, Cheadle and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Wigan |
Phone | |
| Manchester |
Internet | |
| Warrington |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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Sally pickford
(@salpea77) reported
from
Stockport, England
@virginmedia code v210 on the tv how can I get help for this??
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emma2511
(@emmawinstanley1) reported
from
Wigan, England
@virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@virginmedia desperately in need of some help
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
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Wes Grundy
(@wesgrundy) reported
from
Bredbury, England
@virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev
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Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
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Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.
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geoff george
(@ggfeb62) reported
from
Oldham, England
@ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬
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Matt's MerARTki
(@MattKeating1981) reported
from
Wigan, England
@virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham
(@SpuddMurphy) reported
@virginmedia internet down in Ballyfermot again with no reason why?
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David
(@cruisegle) reported
@virginmedia is there an issue in the #Petersfield area? Moved to yourselves a month or so ago after issues with @NOWTV #broadband. Yours is even worse. Drops everyday and for two days I've hardly been able to get on. Work from home. No chance!!!
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charlotte
(@charlottejusto) reported
@virginmedia really not happy today with no service, no broadband! When I call there is a message saying normal service will resume at 4pm due to improvements! A little heads up would have been nice when both myself and husband are working from home!
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David Thompson
(@ThompsonOnTap) reported
@virginmedia It said to check all the cable connections etc which I've done and re-ran the test. It now says 'We're investigating an issue in your area'.
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Jonny Zammer
(@JZammR) reported
@virginmedia I have an enginner booked between 1-6, can this be tracked or narrowed down?
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Dil
(@Asamsakti) reported
@virginmedia Was unable to use service between July to Sept as Router was faulty had loss of connection and was promised call backs by a manager to address these issues a number if advisors promised this have not had a resolution
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Bhavik Sanghvi
(@b2sanghvi) reported
@virginmedia Yes please! I would like to escalate the complaint related to wrong credit check on our account and also like to complaint about the agent being rude! The complaint number is C-121021672
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xxxx
(@MizzzBizzz) reported
@virginmedia Could you plz provide a link to cancel service at the current property under these circumstances.
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Melissa Leffler
(@Melissa6revs) reported
@virginmedia what's happening with your email service? We've had no access for more than 12 hours!
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Kally Kalsi-Steele
(@KallyK18759253) reported
@virginmedia so I have been complaining about the poor connection that I have with Virgin media. This has been going on since I switched from Sky. paying for a service that is substandard. Call today has left me disappointed with the support or lack of it. Ref211021167