Virgin Media Outage Report in Altrincham, Trafford, England
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The latest reports from users having issues in Altrincham come from postal codes WA14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Bury, Stockport, Macclesfield, Northwich, Stalybridge, Warrington, Altrincham, Wigan, Wilmslow, Salford, Dukinfield and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
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| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia So why hang up? What was the purpose of the call?
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
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David Eyres
(@davideyres) reported
from
Oldham, England
More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but when that seems impossible
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Glyn Peach
(@Glynpeach) reported
from
Wigan, England
@virginmedia worst customer support service I’ve ever experienced
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia not used my package for 4 weeks. You said you would send someone out to reconnect, which never happened, you keep passing me to different departments. you still have the cheek to send me a bill. Still waiting for the free return package to send your equipment back
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but even that seems impossible
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.
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Nick-crack-a-way-Nick-crack-away
(@Justnick752) reported
from
Manchester, England
@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
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@AniAna98722504
(@AnianaAbrudan) reported
from
Urmston, England
@Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Camille Andrews
(@kammi066) reported
@virginmedia I’ve tried that and no one responds! Ive been trying to speak to a person in the Uk for TWO WEEKS! This is rubbish. How can I cancel, this is not worth the time or money. Please let me know how I cancel as I can’t speak to anyone and I’ve had enough.
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Clive Wanstall
(@CliveWanstall) reported
@virginmedia Hi it was with my land line, gave up trying to get through after holding for over an hour. Your app said there was no issue... Then hours later it says it is a Virgin fault!! Such a shame. Please sort out your service, get enough staff to enable you to answer the phone please
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Ben
(@BenjaminEHowe) reported
@lucasjohnston @virginmedia Can't you just write them a letter? Second class stamps never seemed such good value for money... Heck, we could build a website to do the job if you want?
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Rose 🦋 #blacklivesmatter
(@Mami_Rosee) reported
**** VIRGIN MEDIA THERE IS NO SUBTITLES EVER ON ANYTHING AND IT MAKES ME SO MAD BECAUSE I NEED SUBTITLES TO FULLY WATCH A MOVIE
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Sheila Adams
(@No1Mrsadams) reported
@virginmedia been having problems with my multi room for weeks now! Anything recorded on the upstairs box, does not play downstairs and vice-versa. Have been told on numerous occasions that we would get a call back and then sent letters to say that the case is now closed!! Help!
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Gentile
(@Gentile_Rivera) reported
@virginmedia This is how you're losing loyal customers, you just don't give them the respect or service they deserve but instead have a system where you allow agents to make unlawful decisions that needs to be brought under control with a legal framework. Slainté
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Mark Cooper
(@Cooperm4n) reported
@Nottinghasm @virginmedia Calling 150 from a Virgin land-line should let you know if there are issues with your kit...they test the line...if there is a fault the call will register it and may enable a discount if it persists...
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apothacary2
(@apothacary2) reported
@virginmedia Fix your ******* internet. Your dogshit product is continuously crashing. I can't play an online multilayer games that has more than 4 people in a lobby for more than 15 minutes without losing connection. SORT. IT. OUT. 🖕🖕🖕🖕🖕🖕
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Alan Rorrison
(@ARorrison) reported
@virginmedia Cancel my direct debit saying I owe, £160.00 when I get an, email saying, £80 is owed, I pay that, get confirmation via, voicemail, text, and my banking app. Are you having a ******* laugh?
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Kim-Marie Spence
(@endzoftheearth) reported
So.....Virgin Media internet is down again. So here goes my Christmas data #lifeintheuk