Virgin Media Outage Report in Knutsford, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Knutsford come from postal codes WA16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knutsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knutsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Knutsford, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Salford, Warrington, Sale, Wilmslow, Knutsford, Macclesfield, Altrincham and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knutsford, England
Latest outage, problems and issue reports in Knutsford and nearby locations:
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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Dona Saunders
(@DoNathan1291) reported
from
Cheadle Hulme, England
@virginmedia @richardbranson Ok...so after being sighed at on the phone by a "customer service" assistant 3 times on Monday evening and after the nice young man came to fix the broadband on Wednesday morning...it keeps going off yet again!!!! Leaving as soon as contract is up!!
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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Dan Jones
(@Danjones_uk) reported
from
Sale, England
@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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amber🧚🏼♀️
(@ambhall_) reported
from
Manchester, England
Virgin media is actually the shittest to be with it never works 🙂
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia extremely disappointed and frustrated that you’ve decided to ‘upgrade your network’ on a working weekday, leaving me with no broadband, tv or phone all day without any prior warning. I’m sure you’ll be expecting me to pay for my day of lost service!
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sean cosgrove
(@mymodlifecrisis) reported
from
Congleton, England
@virginmedia I’ll cancel the contract and they will soon be on the phone with threats. Bring it on. I’m ready for you
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@virginmedia I am unsure, things were not as the expected in the road and ‘another team’ we’re going to come back.. We have no existing service.
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Joelle Dyson
(@JoelleDyson) reported
from
Manchester, England
@virginmedia Possibly THE WORST service I’ve experienced, especially as a customer of 5+ years. I just tried to leave, but customer retentions hung up on me!! You couldn’t write it...
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Dan Jones
(@Danjones_uk) reported
from
Manchester, England
*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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Katie Cannon
(@yorkshirerosie) reported
from
Warrington, England
@virginmedia V pleased with the outcome , refunded and guaranteed that no further international calls will be allowed. Not sure how it was made in the first place but I’m not out of pocket so great customer service 👍
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sean cosgrove
(@mymodlifecrisis) reported
from
Congleton, England
So @virginmedia don’t understand my 78 year old deaf father cannot call them. They call me as asked out of the blue and tell me they can’t fix the broadband problem, they WONT send an engineer out and I’m getting upset because I’m not hearing what I want. They got that right x
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Oh Bother!
(@ohbother02) reported
from
Urmston, England
@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
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sean cosgrove
(@mymodlifecrisis) reported
from
Congleton, England
@virginmedia apparently I have to be at my dads house. Well that would be a long shot as I live 20 miles away and have to work. So they WONT help a 78 year old deaf man. Richard Branson. You’ll be 78 one day and no ****** will help you.
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Archie.
(@alxarchie400) reported
from
Urmston, England
Hi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daza1970@hotmail.com
(@Daza1970hotmai1) reported
@virginmedia No a have not told them to cancel it all. Not intrested anymore. 1hr a time for customer services who real dont care anyway. Whats the point. If I have a problem its an hour on the phone FORGET IT. I have more important things to do. And for what a faster speed.........
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reformed qerlz
(@reformedqerlz) reported
@FeversFN Last IP Address 77.103.147.83 IP History Country United Kingdom City Castlecary Continent EU Internet Service Provider Virgin Media Internet Service Organization Virgin Media Limited
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Sean 'Pollox' Whitehead⚫🌟⚪
(@SeanWhitehead__) reported
@virginmedia I logged in but it said there was no issues detected🤷🏽
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Sean Facey
(@seanfacey) reported
@virginmedia Do you offer a callback service? 1hr+ on hold waiting to speak to somebody now. Broadband issues!
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Aldo1977 SPURS
(@Ald01977) reported
@PaulGrayburn @virginmedia By yourself a proper router and put there piece of **** into modem mode mate, so much better
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Mark Pallister
(@markpallister) reported
@virginmedia I’m messaging the sms service! I’m messaging a “bot” not getting far... I’m assuming Virgin Media don’t win many customer service awards? Only want to put the news on
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Rich Cooper
(@coopster1978) reported
@virginmedia Sorry I’m expecting Virgin to reach out to me as previously phoned and nothing after 60 minutes of waiting and then 7 days on your automated help with nothing.
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia It is everything. Most of our stuff is wired. And I got the engineer, you didn't volunteer it. Please confirm via email the credit as you have failed totally to provide the service.
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Christian Caddick
(@Caddick988) reported
@virginmedia However no where does it say when you’ll be fixing this network issue or when it will be resolved by?
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Cunbobs
(@cunbobs) reported
@virginmedia I've already done this. Ask your colleagues. I'm bored of trying to help you now.