Virgin Media

Virgin Media Outage Report in Knutsford, Cheshire East, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Knutsford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knutsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Knutsford, Cheshire East, England 04/19/2025 10:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Knutsford, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Stockport, Macclesfield, Sale, Salford, Winsford, Altrincham, Congleton and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomWarrington E-mail
United KingdomStockport Internet
United KingdomMacclesfield E-mail
United KingdomStockport E-mail
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Knutsford, England

Latest outage, problems and issue reports in Knutsford and nearby locations:

  • GregBarnes2 (((Greg Barnes))) (@GregBarnes2) reported from Urmston, England

    @virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    Why do I even pay you so much money each month @virginmedia when your internet has gone down twice in two days. Shocking!!

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    @virginmedia Down for both. Yesterday for about 2.5 hours. Today it went down for 30 minutes and again go down, so far, 15 minutes and counting. App/Website says estimated fix 3pm.

  • Fatbelly57 Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England

    @virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    @virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing

  • lucindaduffy12 Lucinda Duffy (@lucindaduffy12) reported from Newton-le-Willows, England

    @virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡

  • neyo Steve Day (@neyo) reported from Manchester, England

    @Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬

  • DaveGarside Dave Garside❤️🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️⛳️🎸 (@DaveGarside) reported from Manchester, England

    @virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • Fatbelly57 Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England

    @virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help

  • Fatbelly57 Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England

    @virginmedia Hi Guy's, we've had no broadband for 36 hours now and you've just text to say you've had to cancel our engineer call tomorrow! What's going on? No broadband and no communication

  • Fatbelly57 Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England

    @virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marcinx99 Marcin99 (@marcinx99) reported

    @virginmedia Never again. What a joke company and customer service. Waiting for Hyperoptic

  • SandraO93113902 Culture Healing Communities (@SandraO93113902) reported

    @virginmedia This must be a joke! We have applied for your anchors' fund to support exactly unpaid carers in Durham and you rapidly gave us the boot! And now you are tweeting this? You do not support unpaid carers! And you do not support organisations that try to help them at this time!

  • JaxsonCFC Jaxson (@JaxsonCFC) reported

    @virginmedia Stop advertising your product, virgin media for my family has been utterly shambolic and due to this, I have subsequently, spread bad word of mouth and severed your potential reputation though I have taken these actions, I still expect an apology from the company .

  • mozzaisgod Trumpton Riots (@mozzaisgod) reported

    @virginmedia If you genuinely wish to help disabled people why don't you provide accessible audio menus for the visually impaired? Also, all television programmes should automatically provide Audio Description.

  • DannySt44245634 Danny Stevens (@DannySt44245634) reported

    @virginmedia Unpaid carers don't need patronised,but financial support.

  • reham_peace R E H A M 👩🏻‍⚕️🇬🇧 (@reham_peace) reported

    @virginmedia dear great team, I don't have connection. The number of error is C133. Please help!

  • esportsxilv Luke (@esportsxilv) reported

    Just ordered Virgin Media as a second line into the house to help with the productiony things. Coinflip now to see if i'm one of the lucky ones who have no VM issues...

  • coco_delle Delilah🌷 (@coco_delle) reported

    @virginmedia your WiFi is so ******* **** I wouldn’t even wish it on my worst enemy. Sort it out or give me back my money ffs.

  • Cesar67609213 Cesar (@Cesar67609213) reported

    @virginmedia For obvious reasons I'm not calling again. I'm just leaving @virginmedia and I'm really excited with my new Starlink service.

  • swady09 daz swad (@swady09) reported

    @virginmedia Cant sort a top box out that's not getting the channels that are being payed for for over 18 months though can you.. Good old Paul from India does like to hang up