Virgin Media

Virgin Media Outage Report in Knutsford, Cheshire East, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Knutsford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knutsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Knutsford, Cheshire East, England 01/15/2025 08:50

January 15: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Knutsford, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Stockport, Salford, Sale, Northwich, Newton-le-Willows, Macclesfield, Wilmslow, Congleton, Cheadle and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWarrington TV
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Knutsford, England

Latest outage, problems and issue reports in Knutsford and nearby locations:

  • toadfish41 Chris McPartland (@toadfish41) reported from Warrington, England

    @virginmedia hi can you help me sign in been trying to contact customer services for over 2 hrs tonight

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE

  • MollyPipping Moll (@MollyPipping) reported from Cheadle Hulme, England

    @virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem

  • StanHall20 Stan Hall (@StanHall20) reported from Macclesfield, England

    @allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.

  • SeanDoyle2 Sean Doyle (@SeanDoyle2) reported from Manchester, England

    @virginmedia your customer service is appalling. You’ll be losing this customer.

  • StanHall20 Stan Hall (@StanHall20) reported from Bollington, England

    @virginmedia why is virgin media customer service so BAD, supposed to be a multi-million pound company MY ARSE

  • SheridanAlcock Shez 🐾 Ⓥ (@SheridanAlcock) reported from Manchester, England

    Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England

    @virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!

  • jakehowarthhh jake howarth (@jakehowarthhh) reported from Salford, England

    @virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.

  • djleumas Jon Samuel (@djleumas) reported from Sale, England

    @virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England

    @mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.

  • knowmadiqx2x knowmadiqx2x (@knowmadiqx2x) reported from Manchester, England

    @JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.

  • toadfish41 Chris McPartland (@toadfish41) reported from Warrington, England

    @virginmedia Hi it’s media service I cannot set up an account please help

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Grassburn1 Grassburn (@Grassburn1) reported

    @KPatel91 @virginmedia Hughies back is blotchy regardless of picture resolution

  • gonter47 gonter47 (@gonter47) reported

    @virginmedia another annoyed customer at the quality of #ajpulev stream! You need to sort out ASAP!

  • superlion79 Paul Cockburn (@superlion79) reported

    Is this a @virginmedia problem or a @skytv issue, either way I will be asking for a refund, the quality of the picture in HD is terrible, someone needs to sort it soon

  • CraigHowes14 Craig Howes. (@CraigHowes14) reported

    Worst £25.95 Iv spent and let me tell you, I can waste some money. #skyboxoffice #virginmedia

  • deanobeano53 Dean Harrison (@deanobeano53) reported

    So @virginmedia I've paid £25 for a picture thats nearly as bad as watching it on an illegal stream....sort it out please....#JoshuaPulev

  • nuuk23 PMJ2020 (@nuuk23) reported

    @virginmedia is there an issue with sky sports box office. Pucture is terrible ????

  • robertvanbueren Robert van Bueren (@robertvanbueren) reported

    @virginmedia Engineer was meant to turn up between 4-7pm and never showed up not surprising as had this in the past you book and never turn up Was on hold for 50 mins got put thru could not help said will pass me thru to right team said wait 30 seconds hour later then got cut off bad service

  • Georgebevan10 George bevan (@Georgebevan10) reported

    Sort the signal out @virginmedia #ajpulev

  • NLM_LFC Nathan (@NLM_LFC) reported

    @BenGhazi_1 @virginmedia **** innit mate. And they wonder why people prefer going to 'other sources'

  • joedcfcsmith15 Joe (@joedcfcsmith15) reported

    @P95George @virginmedia @SkySportsBoxing I’ve got this too on Virgin. Poor.