Virgin Media Outage Report in Knutsford, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knutsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knutsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Knutsford, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Macclesfield, Stockport, Dukinfield, Hyde, Irlam, Warrington, Wilmslow, Altrincham, Northwich, Sale, Knutsford, Sandbach and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Wi-fi | |
| Manchester |
TV | |
| Macclesfield |
Total Blackout | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knutsford, England
Latest outage, problems and issue reports in Knutsford and nearby locations:
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@uknewfie @virginmedia Linda I had this morning too got the help settings restart you box by 👎👎👎 and last channel it's not been doing it since I did
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Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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Clario73
(@ClaireW15691381) reported
from
Warrington, England
@virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!
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Jeanelle de Gruchy
(@Jeanelleuk) reported
from
Manchester, England
@virginmedia you promised me Broadband setup yesterday, you promised me @YodelOnline would contact me & deliver yesterday. Nothing. No way to check why or when. Poor customer service. Apologies to colleagues working with me to contain #COVID for my continuing connection issue...
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
@virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I hope you can help as I have lost access to my mobile account for some reason ie the captcha just keeps reloading - only had it for over 10 years getting mighty naffed off that I can’t see bills
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Andy Brown
(@AndyBrown55) reported
from
Sale, England
@virginmedia Been better in last 48 hours, has the issue been fully resolved this time?
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
**** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@Mama_Kirst @virginmedia Hi kirst I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
@virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?
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john mccoll
(@codge123) reported
from
Warrington, England
@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@janetmarland @virginmedia Hi Janet I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia That’s fine I’ve been in contact with CISAS in regards to your poor service and extremely poor customer service and me not receiving what I pay for
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I think I have the correct login details as he told me to use the one I used when ringing 789
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
Bloody hell @virginmedia down. No internet, no TV! Big match on TV at 5:55! Better be bloody fixed by then
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Andrea Spencer Davidson 💙
(@andieloulou) reported
from
Cheadle Hulme, England
@virginmedia pls help my lockdown wellbeing by sorting out the planner. Im trying to record 90 day fiancé on TLC and twice now it’s recorded the wrong show #helpagirlout #lockdownviewing
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𝙆𝙞𝙩𝙆𝙖𝙩
(@MattWellock) reported
from
Manchester, England
Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Heather
(@MattchooLUFC) reported
@virginmedia due to a error on your part and a bloke from your customer service department removing my discounts from my account when I made a change on my account has now resulted in me getting a bill for £150 I really wanna leave now 😭
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Jodi
(@JodiiKane) reported
@virginmedia It's wireless and no way to make it wired as its in a loft conversion. Just strange as there was no issue at all before the upgrade. So the distance from the router wasn't a problem before now.
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PatPat Binks
(@patpatbinks) reported
Hey @virginmedia my Internet is down and I need to work! I've check the status and it says no issues in my area. It's definitely the router! Any help would be appreciated!
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Lynn Cullumbine
(@LCullumbine) reported
@virginmedia I will definitely be making a complaint. Please can you tell me when you say you will pass this on to whom will you be passing it on to?
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Rainboy
(@Rainboy90) reported
@virginmedia It has been on "We have identified the problem and an engineer is on their way" over 38 hours now.
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Harpreet Singh
(@Withhsingh) reported
@virginmedia I’m try to get support on intermittent connections for almost 2 days and have done factory reset few time, what should do now ???
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Joanna Bircher
(@joannabircherQI) reported
@virginmedia We have no internet in Postcode SK3 8HE. Can you help?
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!
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Bradley Feller
(@bradfel) reported
@virginmedia Yes I can call the team for the 4th time, and hopefully get someone that knows the hub4. How do I escalate this as we are paying for a service we are not getting as well as having to come into an office in London during a pandemic
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Rick Webb
(@rick_webb) reported
Ah excellent, start the work day at 9am... guess what goes down...... @virginmedia!!! Why am I not surprised! Estimated fix: 3pm?!?!? Looks like I’m not working today then 😡