Virgin Media Outage Report in Knutsford, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knutsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knutsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Knutsford, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Sale, Wilmslow, Altrincham, Stockport, Salford, Newton-le-Willows and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knutsford, England
Latest outage, problems and issue reports in Knutsford and nearby locations:
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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Ian Bradbury
(@IanBradbury_UK) reported
from
Salford, England
@virginmedia yet again my broadband is down - a nightly occurrence lately!
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𝙆𝙞𝙩𝙆𝙖𝙩
(@MattWellock) reported
from
Manchester, England
Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@janetmarland @virginmedia Hi Janet I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Clario73
(@ClaireW15691381) reported
from
Warrington, England
@virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@uknewfie @virginmedia Linda I had this morning too got the help settings restart you box by 👎👎👎 and last channel it's not been doing it since I did
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
@virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
@virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I think I have the correct login details as he told me to use the one I used when ringing 789
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Kreases
(@DJKreases) reported
from
Urmston, England
@mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.
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Jenny
(@Orko77) reported
from
Manchester, England
When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!
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Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
**** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia
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john mccoll
(@codge123) reported
from
Warrington, England
@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I hope you can help as I have lost access to my mobile account for some reason ie the captcha just keeps reloading - only had it for over 10 years getting mighty naffed off that I can’t see bills
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia No earliest they can fix it is feb 8th
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Locked down Louise 🌹 #JustWearAFookingMask
(@ItsLuweeze) reported
from
Manchester, England
@SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia
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Andrea Spencer Davidson 💙
(@andieloulou) reported
from
Cheadle Hulme, England
@virginmedia pls help my lockdown wellbeing by sorting out the planner. Im trying to record 90 day fiancé on TLC and twice now it’s recorded the wrong show #helpagirlout #lockdownviewing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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use this
(@didhe5aythat) reported
@virginmedia Saturday 7 days later, an engineer turns up and says its not his department the install team have not installed the fibre to my property correctly.......FAIL AGAIN,so they will get the install team out on priority between 1-6 ..... guess what?? NO SHOW
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use this
(@didhe5aythat) reported
@virginmedia have you informed the police about your missing engineers and disappearing customer service agents???? I'm still awaiting call backs and for them to turn up after 7 days
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Cine - Just Chatting Premiership - Tuesdays
(@itscinegee) reported
Virgin media , your sky sports channel quality is below awful. How you can claim it’s HD is a joke
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Stephanie Rodger
(@_RodgerThat) reported
@virginmedia Not a problem. Enjoy your Wi-Fi in your gaff this weekend 😭🫣
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Tony Can Eyeballs Sweat Lane
(@IuchiAtesoro) reported
@virginmedia I finally got round to calling somebody about a package upgrade and apparently the Volt Ultimate that is £85 is only available to new customers and a 20yr+ customer can only get the same package for for nearly £30 a month more. I am appalled.
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Aimee
(@AimArcher) reported
@virginmedia I have tried booking an engineer, 1 week wait?! It’s STILL not working and I’ve rang 3 times and been told it will be escalated and somebody will call us back, 3 days later no call. Sort it out - such poor service and bad advisors on the phone
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banofi
(@sparkly_sand) reported
@virginmedia is there a way of contacting you regarding a complaint? I spent over two hours on WhatsApp, we resolved one query but I think the assistant did not understand my other query.
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Aimee
(@AimArcher) reported
@virginmedia Not good enough when we’ve had the issue all week and your advisors have told us somebody would call us and have escalated as a complaint and we’ve had no call and no wifi. Shocking that even on here the service is bad, what is going on??? How am I supposed to work from home…
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Amanda Tucker
(@mandaT1983) reported
@virginmedia I made 10 calls & spent 5hrs on the phone to not get anywhere. Just because its sorted now doesn't take away the frustration that was caused. They were rude, they lied to me, called me a liar, unacceptable. Sophie was the only one who cared enough not to mess me about.
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Richard Keenan
(@Mr_Peeks) reported
Interesting that the "thinking of leaving us" option puts me through to someone instantly, but "I've moved house and need to cancel" option I'm still on hold 50 minutes later. @virginmedia do better.