Virgin Media Outage Report in Knutsford, Cheshire East, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knutsford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knutsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (27%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Knutsford, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Hyde, Manchester, Salford, Dukinfield, Stockport, Wilmslow, Warrington, Altrincham, Macclesfield, Cheadle and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Hyde |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knutsford, England
Latest outage, problems and issue reports in Knutsford and nearby locations:
-
Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.
-
Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.
-
Mike Roberts
(@mdrvideo) reported
from
Newton-le-Willows, England
Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless
-
Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
-
Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
-
Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia So service resumed around 3pm with an email confirming it. In the last 5/10 mins the wireless connection keeps disappearing off. It’ll return for a second or two, then drop again. Unsurprisingly your status checker says there isn’t an issue despite there clearly being one.
-
BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
-
Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
-
Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
-
Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
-
Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia That’s not the point, I don’t want credit. I want a reliable service. And this isn’t reliable. My 4G service on my phone is more reliable than my home broadband. That’s not good.
-
Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
-
Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
-
Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
-
KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Ah so now you’ve acknowledged there’s an issue in the area with a fix ETA of nearly 3am. So no broadband all evening. This happened last week too. This isn’t acceptable service levels.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Hall
(@phall851) reported
@virginmedia Very unreliable. Sometimes the range is a few feet. Others all good through the house. Nothing has changed my end & your CS say its all good their end. Might only need to change the router but they want us to buy the extenders, which they don't have. Been customer for near 20y
-
Matthew Brault
(@MattyBrault) reported
@virginmedia PlayStation 4 - two mobile devices and a PC. Variation of WiFi and hardwired tests. Also tested straight from the Virgin hub and through my Deco wifi mesh to compare. Haven't been able to get anything over 470mb & been down as low as 25mb
-
WittyTwart
(@atombombbaby420) reported
@virginmedia So see you in court or waste years trying to track me down... Your call but it'd be in your best interest to just close the account & write any debt off now coz whatever you do its just gonna keep costing you $ & you ain't ever getting anything from me!!!
-
Duncan Lewis 🎮🏆
(@Duncan_Lewis) reported
@virginmedia No, it’s down again. Restarting the hub won’t help since it’s an outage in M33. I’ll ask again, is compensation applied automatically? This is now the 7th affected day in the past 3 weeks.
-
Tracey Farrell
(@farrell71) reported
@virginmedia Interesting you say that, we are fully aware of the 14 day cooling off period, however, she tried to call and sort it out yesterday, was transferred to 4 different people, was told there was nothing they could do to change or cancel the contract and then was cut off.
-
Jamieboy712
(@jamieboy712) reported
@virginmedia not had a good internet connection now since October, wifi regularly goes down, we’re meant to get about 250mbps and on a good day we get 40, can’t play games, can’t talk to friends, even get kicked out of online lessons
-
Alli Deasy
(@AlliDeasy) reported
@virginmedia can you confirm if there is n issue in the swords area ?
-
Gareth Ebenezer 💙
(@Ebenezer68) reported
@virginmedia I have spoken to numerous different teams in recent days - no one has contacted me for an update or to advise me of any issues, & nobody has taken ownership of the problem. Why should I have to chase continually? Very poor first impressions.
-
Yisroel Abenson
(@AbensonYisroel) reported
@virginmedia I don't know what the issue is.. its just been delayed.. we have spent £130 to pay for a mobile router.. this has seriously disrupted out lives.. someone should call me to sort this out ASAP
-
Elijah Draven Knight
(@ElijahDraven) reported
@virginmedia hi just enquiring as to if there’s any referral schemes that you do for broadband before I help my mum sign up, I am a current customer