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Virgin Media outages and service status in Knutsford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Knutsford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 28, 6:50 PM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 13% TV (13%)
  • 13% Phone (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Knutsford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knutsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Knutsford, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Stockport, Macclesfield, Dukinfield, Hazel Grove, Newton-le-Willows, Wilmslow, Sale, and Altrincham.

CityProblem TypeReport Time
Warrington Internet 3 days ago
Stockport Internet 8 days ago

Nearby cities with recent reports

Warrington

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Knutsford, England

Latest outage, problems and issue reports in Knutsford and nearby locations:

  • howierice
    Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

  • maffew85
    Matt Duncan (@maffew85) reported from Warrington, England

    @virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing

  • thekatecusack
    Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....

  • MJ_Humphries
    Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

  • Kellywalsh758
    Kelly Walsh (@Kellywalsh758) reported from Stockport, England

    @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

  • ann_ellison
    Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.

  • NeilAshtonActor
    Neil Ashton (@NeilAshtonActor) reported from Stockport, England

    @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

  • GregBarnes2
    (((Greg Barnes))) (@GregBarnes2) reported from Urmston, England

    @virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.

  • KerryKez7
    Kerry Louise (@KerryKez7) reported from Urmston, England

    Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

  • Jo8Pink
    Joanne Fallon (@Jo8Pink) reported from Macclesfield, England

    @virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??

  • _samhowell
    ⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported from Warrington, England

    Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?

  • Jo8Pink
    Joanne Fallon (@Jo8Pink) reported from Macclesfield, England

    @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

  • michaelclark09
    Michael Clark (@michaelclark09) reported from Sale, England

    @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

  • EdwinDa18453545
    Edwin Daniel (@EdwinDa18453545) reported from Stockport, England

    @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    @NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Darry0012
    Carl swift (@Darry0012) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.

  • AppleTerence
    Taz (@AppleTerence) reported

    @virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?

  • jonblackbsb
    Jonathan Black (@jonblackbsb) reported

    I love on a street where it seems over 50% of households use @VMO2Life @virginmedia . That’s quite a lot of £££ per month paid out . But for the best part of a year everyone’s work has been disrupted by poor or no service . Apparently it’s noise emanating from a house 🏠 🤷1/2

  • stoneycatt
    Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported

    @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area

  • lizziecom
    Liz Common (@lizziecom) reported

    @virginmedia Awful company. I'm leaving as soon as my contract is up.

  • TheModSmithYT
    TheModSmith (@TheModSmithYT) reported

    My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

  • goodridgehelen
    Helen Goodridge (@goodridgehelen) reported

    @liamgallagher Bloody Virgin Media packed up at 4.30. Had family coming over. Said it wouldn’t be back until midnight. Can you believe it. Watched on daughter’s phone 4G. Buffing and 6 mins behind. Poor for virgin media.

  • Melvinjose22321
    Melvin Jose (@Melvinjose22321) reported

    @virginmedia I have been facing intermittent broadband issues from almost a month and all you do is keep pushing resolution date by a week once that has passed. This the fifth time you are pushing the resolution timeframe. When can you get this resolved?