Virgin Media

Virgin Media Outage Report in Salford, England

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The latest reports from users having issues in Salford come from postal codes M6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Salford, England 01/15/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Salford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Bolton, Stockport, Salford, Oldham, Bury, Sale, Rochdale, Wilmslow, Cheadle and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomWarrington TV
United KingdomManchester Internet
United KingdomBolton Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • johncoxonmedia John E. Coxon (@johncoxonmedia) reported from Salford, England

    @CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia And while you are at it I said five times to him that I get premier sports in package...he confirmed yes five times. Get e mail confirmation today, it's been taken off my package. Lied too again! Complaint address please as I want copy of my telephone call as proof!

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England

    @virginmedia I was told that if I have 3 technical issues in 30 DAYS that I could leave without penalty. I currently have a 14 day cooling off period. I'll be checking the small print (App N I believe) VERY carefully.

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?

  • harness68 harness68 (@harness68) reported from Oldham, England

    @virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me

  • OldhamBradd Bradley Smith (@OldhamBradd) reported from Oldham, England

    @SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin

  • OldhamBradd Bradley Smith (@OldhamBradd) reported from Oldham, England

    Problems with @virginmedia anyone? #Manchester

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    @virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @skytv what packages are you offering that can beat @virginmedia "maxit" package due to them having shocking customer servixe and charging £49.95 for a software update!!

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time

  • GodHesHard2 Matt Goddard (@GodHesHard2) reported from Stockport, England

    @virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋

  • courtneylambs Courtney 🌱 (@courtneylambs) reported from Salford, England

    @virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!

  • BAC64 BAC (@BAC64) reported from Rochdale, England

    @virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SpuddMurphy Graham (@SpuddMurphy) reported

    @virginmedia internet down in Ballyfermot again with no reason why?

  • cruisegle David (@cruisegle) reported

    @virginmedia is there an issue in the #Petersfield area? Moved to yourselves a month or so ago after issues with @NOWTV #broadband. Yours is even worse. Drops everyday and for two days I've hardly been able to get on. Work from home. No chance!!!

  • charlottejusto charlotte (@charlottejusto) reported

    @virginmedia really not happy today with no service, no broadband! When I call there is a message saying normal service will resume at 4pm due to improvements! A little heads up would have been nice when both myself and husband are working from home!

  • ThompsonOnTap David Thompson (@ThompsonOnTap) reported

    @virginmedia It said to check all the cable connections etc which I've done and re-ran the test. It now says 'We're investigating an issue in your area'.

  • JZammR Jonny Zammer (@JZammR) reported

    @virginmedia I have an enginner booked between 1-6, can this be tracked or narrowed down?

  • Asamsakti Dil (@Asamsakti) reported

    @virginmedia Was unable to use service between July to Sept as Router was faulty had loss of connection and was promised call backs by a manager to address these issues a number if advisors promised this have not had a resolution

  • b2sanghvi Bhavik Sanghvi (@b2sanghvi) reported

    @virginmedia Yes please! I would like to escalate the complaint related to wrong credit check on our account and also like to complaint about the agent being rude! The complaint number is C-121021672

  • MizzzBizzz xxxx (@MizzzBizzz) reported

    @virginmedia Could you plz provide a link to cancel service at the current property under these circumstances.

  • Melissa6revs Melissa Leffler (@Melissa6revs) reported

    @virginmedia what's happening with your email service? We've had no access for more than 12 hours!

  • KallyK18759253 Kally Kalsi-Steele (@KallyK18759253) reported

    @virginmedia so I have been complaining about the poor connection that I have with Virgin media. This has been going on since I switched from Sky. paying for a service that is substandard. Call today has left me disappointed with the support or lack of it. Ref211021167