Virgin Media

Virgin Media Outage Report in Salford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Salford come from postal codes M6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Salford, England 05/06/2025 04:50

May 06: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Salford, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Bolton, Manchester, Oldham, Salford, Bury, Rochdale, Stockport, Altrincham, Wilmslow, Sale and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomBolton Internet
United KingdomManchester Internet
United KingdomBolton Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • mrsparto claire partington (@mrsparto) reported from Ashton-under-Lyne, England

    @virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!

  • iamnickjh Nick (@iamnickjh) reported from Manchester, England

    @virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude

  • sallyshaw5 Sally Shaw 🐝🐝 (@sallyshaw5) reported from Stockport, England

    Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!

  • mrsparto claire partington (@mrsparto) reported from Ashton-under-Lyne, England

    @virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe

  • DavidWildJnr David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia

  • iamnickjh Nick (@iamnickjh) reported from Manchester, England

    @virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience

  • AndyT___ Andy Thompson (@AndyT___) reported from Stockport, England

    @virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia why do ask customers to pay for gadget rescue ,they’re clueless five days running now I’ve had to contact them about the same issue ,after each day them saying the problem is resolved

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor

  • DavidWildJnr David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?

  • chrissy__w Chrissie (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!

  • eccygem Gem (@eccygem) reported from Bury, England

    @virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩

  • 19865b #GlazersOut (@19865b) reported from Manchester, England

    @zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EwanF6 Ewan F (@EwanF6) reported

    @virginmedia for the second time this week, I have spent 3 hours of my day trying to call you to speak to the technical faults team. I am put hold each call for min 45 minutes after which point the line cuts out and no one phones me back. This is absolutely disgraceful service.

  • kirkycando MARK KIRK (@kirkycando) reported

    @virginmedia The poor internet service that you keep charging your customers and fail to provide . My daughter is doing remote learning from college yet your service keeps cutting out ,I have been told that we can sue your company for her loss of potential future earnings .

  • valiant_dave Dave Banks (@valiant_dave) reported

    @PhilJBowers @virginmedia Good luck ! Their Customer Services is atrocious - so difficult to get through.

  • harri_bhafc Harri (@harri_bhafc) reported

    @virginmedia I just dont think its particularly nice for a company like yours to outright refuse to find a solution to an elderly woman being scammed. I explained the situation, only to be told that it's all chargeable and needs to be paid... the week before Christmas.

  • WajaTheHAT LIVE 🔴 Waja (@WajaTheHAT) reported

    Yo @virginmedia fix up I beg you have been the worst provider I have been with. It's such a joke.

  • TelfordMad Butty (@TelfordMad) reported

    @virginhelp @virginmedia Have been waiting over two months for a complaint to be dealt with and whilst this is going on still not had the item i was told was being dispatched. Have tried to call, but seriously that process is riddled with delays 😳

  • amylou202 AMY (@amylou202) reported

    @virginmedia hi, my internet has been down all day. Can I have some help pls?

  • mikeplowman1961 Mike Plowman (@mikeplowman1961) reported

    @virginmedia negotiated new contract with tv added in Nov, sales person assured me no activation fee, of course, 35 quid activation on the first bill. Phone support, say they have to conduct an investigation. Meanwhile, I'm 35 quid out of pocket this month.

  • k19jok john kerr (@k19jok) reported

    @virginmedia When you log on to the forum it tells you to do certain things reset, diagnostic etc, I have done them all the service keeps dropping

  • sci_twit 👁SCI👁 (@sci_twit) reported

    @virginmedia Sadly I have been down all those paths already. I have talked through the problem with a support technician completing tests and the engineer resetting the Hub remotely. That did not work and I was promised a site visit.