Virgin Media Outage Report in Salford, England
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The latest reports from users having issues in Salford come from postal codes M5, M3, M6, M7 and M50.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Salford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Littleborough, Salford, Oldham, Rochdale, Stockport, Bolton, Dukinfield, Hyde, Irlam, Warrington, Wilmslow, Altrincham, Sale and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| TV | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Aron Pearson
(@R3d_Nemesis) reported
from
Poynton, England
@virginmedia Today and last week and the week before that and so and so on!!! They either say “we will call you back” they never do!! or “the cheque has been sent” it hasn’t !!! You are causing so much distress to my grandparents #ripoffBritain #ofcom @karent161270
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Shannon
(@ShanRebec94) reported
from
Sale, England
Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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Rebecca Fairclough
(@BectoriaF) reported
from
Manchester, England
@virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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Aron Pearson
(@R3d_Nemesis) reported
from
Poynton, England
@virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞
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Sarah
(@sarahmulli) reported
from
Manchester, England
@virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Griselda🤍
(@icycarolina) reported
Virgin media is sooooooo ****
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the pompey pope
(@thePompeyPope) reported
@virginmedia many thanks for your great customer service and support. I have tried today to contact you on Twitter ( message ignored so far) WhatsApp (still no response) & 789 (gave up waiting). For a Comms company you fail to communicate very well
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Gabe mc auley
(@Gabemcauley) reported
@virginmedia @markg257 Same here, service goes down for a period then come back on after a while, so frustrating, in Belfast by the way
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toewad1
(@toewad1) reported
@virginmedia Just upgraded to 1 gig big mistake I think. I think I will go with my other plan @BT @virginmedia have *********** me for years with their crap equipment.
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Manc-Lassie
(@iwasbornin66) reported
@virginmedia No I am happy to receive calls but I dont like having the phone put down on me when i say that I dont want to add anything extra to the package
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claire firth
(@clairef14739894) reported
Give up still no on demand service from virginmedia. Can't get all 4 on my smart TV and still can't sign into my virgin account. So giving up and going to bed #virginmedia
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lee danysz
(@leedanysz) reported
@virginmedia shocking service today. Been on chats, WhatsApp, voice class and still waiting for someone to respond to me.
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Laurie
(@xLawreex) reported
"Hello my contract is due to finish early May do me a deal on the gig 1 package or I'm going elsewhere" "So you would like to cancel your contract with us?" Thanks @virginmedia but I'm tired of dealing with your "agents" Hello @BT
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Sara ✨
(@SaraCharlotte) reported
Upgraded to the new @virginmedia tv software and it’s honestly the worst thing I’ve ever done, wish we could un-upgrade, can’t believe I have to pay £75 a month for this for a year 😩😩😩
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Jess Wagner
(@JessWagner00) reported
@virginmedia terrible customer service, folks, for virgin mobile! Technical issues for days, unable to get through to customer care - now stuck in a quque to complain..about customer care!