Virgin Media

Virgin Media Outage Report in Salford, England

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The latest reports from users having issues in Salford come from postal codes M5 and M7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Salford, England 12/08/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Salford, England

The most recent Virgin Media outage reports came from the following cities: Oldham, Manchester, Altrincham, Wilmslow, Salford, Sale, Bolton, Stockport, Warrington, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldham Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!

  • jjplt jo-ann murray (@jjplt) reported from Ashton-under-Lyne, England

    @virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩

  • itsonlyme72 Louise V (@itsonlyme72) reported from Salford, England

    @donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Loyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡

  • ConradBetton Conrad Betton (@ConradBetton) reported from Sale, England

    @virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.

  • mikemcniven Mike McNiven (@mikemcniven) reported from Manchester, England

    @virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.

  • SimonCHarding Simon Harding (@SimonCHarding) reported from Marple, England

    @virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Manchester, England

    @virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Urmston, England

    @virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Urmston, England

    @virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2

  • CancerGolf CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, England

    Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.

  • Hartley86 Tim Hartley (@Hartley86) reported from Leigh, England

    @virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤

  • OggyGhost 👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡

  • neil_pandb Neil Ashurst (@neil_pandb) reported from Warrington, England

    @virginmedia Had four meetings and cheese and tomato pasta for my dinner, but I guess that's not what you meant 🙄 Once again been in a queue for over 20 minutes with no one answering. Guess I'll just have to raise a complaint and go that way 😠

  • paulhulse83 Paul Hulse (@paulhulse83) reported from Sale, England

    Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mikemcniven Mike McNiven (@mikemcniven) reported from Manchester, England

    @virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.

  • kathytomlinson_ Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from Merton, England

    @virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.

  • daftsidious T.Allen (@daftsidious) reported from Worthing, England

    @Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.

  • Sibby_Sibthorpe Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.

  • Rasta_Fou Rasta Fou (@Rasta_Fou) reported from Kingston upon Thames, England

    @virginmedia has got to be the #worst customer experience ever. 3times I have been cut off trying to report a problem with my landline. Do not sign up to this company. #bad service majorly #overpriced I do not recommend @virginmedia to anyone.

  • tomstanny Tom staniforth (@tomstanny) reported from Sheffield, England

    @virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone

  • GluttonEire Neil Thomas (@GluttonEire) reported from Dublin City, Leinster

    @VirginMediaIE @virginmedia @thismorning What a terrible decision, thanks for ruining everybody’s morning. @IrelandAMVMTV @ElaineVMTV BORING and CHEAP 😠