Virgin Media

Virgin Media Outage Report in Salford, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Salford come from postal codes M6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Salford, England 05/29/2025 00:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Salford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Bury, Oldham, Stockport, Warrington, Sale, Salford, Wilmslow, Rochdale, Altrincham and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomBolton Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • jemmadm Jemma (@jemmadm) reported from Salford, England

    When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint

  • Mozza0705 Morris (@Mozza0705) reported from Oldham, England

    @virginmedia broadband is completely down!!!

  • roodle_pipski Ruth Edwards (@roodle_pipski) reported from Cheadle Hulme, England

    @virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.

  • Mozza0705 Morris (@Mozza0705) reported from Oldham, England

    @virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.

  • TheOmnisis Brian Cooper (@TheOmnisis) reported from Sale, England

    @gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.

  • rRetro87 reconsidered Retro (@rRetro87) reported from Manchester, England

    @MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!

  • KateBoarman Kate (@KateBoarman) reported from Warrington, England

    @virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!

  • SiManM20 Simon Manning (@SiManM20) reported from Manchester, England

    @stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.

  • greg__gin Greg (@greg__gin) reported from Stockport, England

    @virginmedia Done that already and nothing back. Terrible service.

  • lady_leslie Victoria Leslie (@lady_leslie) reported from Warrington, England

    @virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.

  • das2112a David shore (@das2112a) reported from Oldham, England

    @virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!

  • msmithuk22 Martin Smith (@msmithuk22) reported from Warrington, England

    Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice

  • philhallmcfc philip hall (@philhallmcfc) reported from Urmston, England

    @virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well

  • lady_leslie Victoria Leslie (@lady_leslie) reported from Warrington, England

    @virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account

  • lisaTideswell1 Lisa Tideswell (@lisaTideswell1) reported from Stockport, England

    @VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away

  • lady_leslie Victoria Leslie (@lady_leslie) reported from Warrington, England

    @virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.

  • Lbartram Lee Bartram (@Lbartram) reported from Ashton-under-Lyne, England

    @peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrisrad85 Raddy (@Chrisrad85) reported

    absolutely raging with the service of @virginmedia . Been on the phone about 7 times to yous and all I’ve had is cheek or been cut off . Had an engineer out who can’t fix my fault had a new router another 3 ppl in my street in the same boat . Shambles #badcustomerservice

  • JamesTu15218502 James Turner (@JamesTu15218502) reported

    @Ebb1 @virginmedia I have been told this multiple times by your call centre, your Twitter account and web chat now this always comes to nothing. The evidence is on you’re Twitter account you can see the amount of times I’ve been mislead and I’ve actually made a complaint about this also.

  • davy_gallagher David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland

    @virginmedia Again you have omitted @BBCWatchdog. I’ve been told that VM CS don’t have an email which I find unbelievable.... anyhow the Executive Team do and this is the ref C-07012136 I received from them. I have also completed the online complaint form.

  • McArmchairTosh Tommy Miller (@McArmchairTosh) reported

    @virginmedia I need to alter my Mother in laws package. Your phone line is forever busy. Can you please help me ?

  • RobertProcter Rob Procter (@RobertProcter) reported

    @virginmedia hi just called as need to cancel my virgin media package due to moving. Got through to one person who then passed me onto a queue where I was hung up on. Is there anyone that can help me cancel?

  • LunchboxLogicYT LunchboxLogic (@LunchboxLogicYT) reported

    **** sake @virginmedia fix you shitty service.

  • JamesTu15218502 James Turner (@JamesTu15218502) reported

    @virginmedia I have been told this multiple times by your call centre, your Twitter account and web chat now this always comes to nothing. The evidence is on you’re Twitter account you can see the amount of times I’ve been mislead and I’ve actually made a complaint about this also.

  • S4rfraz Saf (@S4rfraz) reported

    @virginmedia They didn't, I have the names together with dates and times of the individuals I spoke to. They also told me all calls are recorded, so if you could please look into this further. The clearly said to me a complaint reference is not required, Emma Jean is the last agent i spoke to

  • birdyjon Jon Bird (@birdyjon) reported

    @SkyHelpTeam @virginmedia Don’t suppose you fancy a new customer or helping out an #NHS worker? Avg Bill with Sky is £80 per month for TV and Broadband. As long as you don’t use or need @OpenreachHelp for the install?

  • gmilner1989 Gary Milner (@gmilner1989) reported

    @virginmedia Has only marginally improved things. I can't use 2g WiFi at all in my house for some reason, it jsut won't work. Virgin 2 years ago couldn't resolve the issue, and it's worse now than ever before