Virgin Media

Virgin Media Outage Report in Salford, England

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The latest reports from users having issues in Salford come from postal codes M50.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Salford, England 08/08/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Salford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Warrington, Bolton, Bury, Stockport, Salford, Sale, Rochdale and Westhoughton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout
United KingdomOldham Wi-fi
United KingdomWarrington Internet
United KingdomManchester E-mail

Community Discussion

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Virgin Media Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time

  • harris_group_uk Victoria Harris (@harris_group_uk) reported from Cheadle Hulme, England

    @virginmedia It says no issues but the entire area has no Virgin Media.

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them

  • OldhamSte OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia Rang said senior tech will ring me back within 48hrs - this ain't getting resolved here is it! I'll speak to my Ombudsman as you've failed me from beginning with false info, billing service and connection speeds

  • jehsuey johnconroy (@jehsuey) reported from Oldham, England

    @virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.

  • DianeHilton20 Diane Hilton-Wainwright (@DianeHilton20) reported from Cheadle Hulme, England

    @virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks

  • JenHinds Jen Hinds (@JenHinds) reported from Warrington, England

    @virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Manchester, England

    @virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?

  • Gkieran3 Kieran (@Gkieran3) reported from Ashton-under-Lyne, England

    @virginmedia my internet is consistently going down on tuesday evenings. What is going on?

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.

  • wrightm716 Mark wright (@wrightm716) reported from Urmston, England

    Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting

  • porlmurf Murph (@porlmurf) reported from Tyldesley, England

    @big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)

  • OldhamSte OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • allyson_clancy Allyson Clancy (@allyson_clancy) reported

    @virginmedia weeks no WiFi , phone, tv fixed now 6 weeks without want compensation just want to make a simple complaint . Your web form won’t allow me

  • barstep Barrie J Stephenson (@barstep) reported from York, England

    @virginmedia Thanks for your advice about the forums. A very helpful person tried to help but apparently no result. I called 789 again today. A ticket has been raised 3-5 days before I get a result. THREE TO FIVE DAYS is not acceptable. OFCOM says I should get a code with A MINUTE

  • ChelleLUFC Chelle 💙💛 (@ChelleLUFC) reported

    @virginmedia i upgraded to gig1, received my Hub4 today plugged it in at 12.30..and still not connected despite the txts from you saying you have sent the signal? The lights been red, turned it on and off 3 times and its now been flashing white gor an hour! So much 4 plug'n go!

  • J_C_ALVAREZ juan alvarez (@J_C_ALVAREZ) reported

    Fifth time calling #virginmedia and counting to try to disconnect. Ever time I seem to be transferred to someone else and then the call goes silent and disconnects after five to ten minutes. Do you have a policy of making leaving as difficult as possible?? Disgusting service.

  • G4RY_ Gaz ℹ 🌈 (@G4RY_) reported

    Great! My @virginmedia Broadband & TV are down,total blackout on services. Hate it when this happens! 😒 #VirginMediaDown #BackToTheDarkAges #SlummingItOn4G

  • Chorles Louise Chorley (@Chorles) reported

    @virginmedia Spent the weekend looking at bundles so that I can upgrade my package. Turns out that the advertised prices are for new customers only (doesn't say that on website). Surely retaining loyal customers should be equally as important as attracting new ones? Help please!

  • Aeero1 Aeero (@Aeero1) reported

    @virginmedia hello your engineers never come when they're scheduled, dissapointed

  • ABlueFlame A Blue Flame (@ABlueFlame) reported

    @virginmedia I really think you have the poorest service imaginable. I should charge you for the time wasted talking to bots - very clearly designed to make life difficult for customers. Not surprised you’re losing money!

  • PeteAR91 Pete R🌹 (@PeteAR91) reported

    @virginmedia Agreeing to an extension knowing I'd be moving house before the contract was up and discussing such with a customer service rep. Being assured it would not be the £200+ fee which I had been warned about. So to summarise: deceit & exploitation of customers...

  • Gearing_91 Chris John Gearing (@Gearing_91) reported

    @virginmedia whys it so hard to get through to an english person and order new equipment? Ive had the same crap box for over 8 years and cant get new gear delivered because no one sorts it when you do get through, cant even watch prime video channel its that old