Virgin Media Outage Report in Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Salford come from postal codes M7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Hyde, Sale, Salford, Stockport, Rochdale, Wilmslow, Stalybridge, Cheadle, Middleton and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Georgie ✈️🌍
(@GeorgieMilli95) reported
from
Oldham, England
@virginmedia I have been trying very contact number I can find for virgin but none of them are letting me through because I don’t have an account number. I have an issue with a recent order so only have an order number. I’ve tried to live chat but waiting ages to get through!
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia what a **** system updated card details and now have to wait 24 hrs to buy a film FFS!!! Really !!! It 2020 for gods sake!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia internet down nothing working please help.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia I spoke directly to the engineers that were working and they have fixed the problem now thanks
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Matt Allen #StayHomeSaveLives
(@mallen_87) reported
from
Horwich, England
@virginmedia They keep closing it and I have to start from scratch. The issue is that my contract and my sales agreement are different. I thought I was getting somewhere last night when an advisor told me they’d get a manager. Instead they closed my chat
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia my WiFi is so poor and only getting half of what I should. Also the WiFi is non existent in the kitchen. Never had this problem with @skytv broadband. Poor.
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Marie Pattison
(@seeninthestreet) reported
from
Manchester, England
For goodness sake @virginmedia you’d think you’d wanna fix this for my vicar who regularly crashes out of a church service and is a bad advert for you to his entire congregation.
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Scott Chorlton
(@SCOTTCHORLTON) reported
from
Rochdale, England
@virginmedia The current issue has been resolved but the signal has been on and off for weeks now, horrendous especially when it forces me to not be able to work from home and have to travel 30 miles to the office. Seriously considering a change of provider after lockdown is over.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
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Em
(@dizzytix) reported
from
Warrington, England
@virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help
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Rob Wood
(@Footywirerob) reported
from
Warrington, England
@virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia It saying my postcode is invalid for some reason. A neighbour has said his is down too apparently a virgin team have cut through the fibre whilst doing repairs. Nobody can come till Saturday which is a joke I have 2 young children 1 that cant access her schoolwork. Nightmare.
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laz-D Mocan
(@d_mocan) reported
@virginmedia @VirginMedia-we finished upgrading the bb in your area so you can enjoy our services to their fullest. Week later no bb no tv no telephone, we’ll done @VirginMedia , would someone please bring some new #fibrebroadband service in my area!!!
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Ally
(@AlliInTheWild) reported
@virginmedia Your colleague on the phone service said there is... and that it won't be fixed for at least 24 hours. Do you think that's good enough?
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Mark W
(@w13543489) reported
@virginmedia Now been on hold for another 13 minutes. #virginmedia is a joke organisation. ZERO customer service.
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Becca Mascull
(@rebeccamascull) reported
@virginmedia Can you tell me why the service has been so poor this week, with WiFi down for hours?
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Glenn Cunningham
(@glennbo1975) reported
@virginmedia En5 is down..can we get an update please?!
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Sethghecko
(@sethghecko) reported
@virginmedia The page is down. Your service isn’t working and I’d like to know why this keeps happening and when it’ll be back as I pay for it.
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Saqib Chaudhri
(@mr_chaudhri) reported
@virginmedia It says there are not service errors in my area. But I have been experiencing poor connection for five days. I have restarted the router and all connected devices
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Matthew Cooper
(@Matthew56242945) reported
from
Carlton on Trent, England
Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
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Bronwen Hyde 💙
(@bronwenhyde) reported
@virginmedia Hi, I found a status checker link in another reply and have confirmed there is a known issue in our area and I’ve registered that we have no service and for text updates. Sounds like there is a widespread issue across London, possibly the UK, based on the level of tweets.
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R. Daneel Olivaw
(@RDOlivawIII) reported
@luptonn @virginmedia Was down for a bit earlier but seems to be back now.