Virgin Media Outage Report in Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Sale, Rochdale, Warrington, Oldham, Bury, Stockport, Cheadle, Wilmslow, Ashton-under-Lyne and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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Georgiex
(@MetzGeorgia) reported
from
Manchester, England
@virginmedia Terrible.
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Steve 🎗🎗
(@SteveHaylesALAW) reported
from
Walkden, England
@virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok
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Dona Saunders
(@DoNathan1291) reported
from
Cheadle Hulme, England
@virginmedia Same problems again! Router keeps going off. 3 times in an hour. I am paying for a service that I can't rely on. If you do not send a new router, We are leaving. Contract up or not!
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FunkyTown
(@funkytownlondon) reported
from
Manchester, England
@corblimey22 @virginmedia @vmbusiness Someone close to me having the same Problem with BT 😐 it’s 2019 ffs
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I have had enough of @virginmedia gaming is a disaster, not every now and then, every night every game always lagging 1 on 1 shootouts forget it, I have been in touch with your support 100s of times, I get sick of answering the same questions, your equipment is garbage, bye.
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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David Seale
(@davidseale1985) reported
from
Manchester, England
@virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.
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toewad1
(@toewad1) reported
from
Salford, England
@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕
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M S L U C Y 💟
(@MsLucyOpenshaw) reported
from
Bolton, England
It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.
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BRIAN CAREY
(@BCAREYDOTCOM) reported
from
Salford, England
@virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....
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beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
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𝕰𝖑𝖑𝖊
(@elle__olivia) reported
from
Manchester, England
@virginmedia is the broadband down in Manchester (M21 8tj) I haven’t been able to get online since yesterday
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LIAM REILLY🌹
(@LIAMREILLY20) reported
from
Warrington, England
@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Salford, England
@virginmedia Same issue if I'm home, which I'm not at the moment. Incredibly frustrating that the only place I have pathetic Wi-Fi access is in my own home.
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Adam Moran
(@AdamMoran) reported
from
Salford, England
@virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Barrow
(@WaynePBarrow) reported
@El78790319 @virginmedia For us, this just added to a long list of other issues, we spoke to about 15 different people until we found one person who actually did their job. But they’re awful!
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E M M A • B 💛
(@emmabevan_13) reported
@virginmedia Thank you for that but it shouldn’t have to take me a tweet to get my issue resolved when it shouldn’t have happened in the first place! Just feel disappointed & trapped now!
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Sarah K
(@ChiefOfOverIt) reported
@virginmedia I spent 45mins on the phone this morning for them to say the service shows fine. The technician that came said that you guys cannot always see the same thing. The box across from my house is covered in a big grey cover. It needs resolving outside he said
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Phil O'Neill
(@DJPhillyO) reported
@virginmedia Please fix your mobile data issues. It has now been a week of intermittent issues on 4G. 2 other household members are also experiencing issues on 4G. When will this be fixed? Any refunds likely to be issued for the lack of poor service?
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Lauren Hymas
(@Xuquelina) reported
@virginmedia We've tried it won't let us speak to a physical person. Just says they know there's an issue in our postcode and directs us to the website. No further details
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chris forsyth
(@thegabbycabby) reported
@virginmedia and now I either have to find the money that I don't have to pay for a service I don't have. Get your act together I've been with you for years but mit for much longer as it's like you don't care. #poorcustomerservice.
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Wayne Barrow
(@WaynePBarrow) reported
@El78790319 @virginmedia Nope! They’ve been useless. My parents are both deaf and the only contact I have with them during covid is FaceTime. Virgin just don’t seem to care about this issue 🙄
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chris forsyth
(@thegabbycabby) reported
@virginmedia you need to get your call centre staff to explain things properly. I downgraded due to financial and health and wasn't told it's yet another month in front even thought I will lose that part of the service in 2 days. Absolutely raging.
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Dagmar Noe
(@dagmardnoe) reported
@virginmedia Being diverted daily to 3/4 people that don’t know what they are doing really doesn’t help!
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Jay Podesta
(@JayPodesta) reported
Hey @virginmedia just lost all my services - tv & broadband. Can see one of your ‘experts’ down by the box in the street. Please have a word ASAP.