Virgin Media

Virgin Media Outage Report in Salford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Salford come from postal codes M6, M7 and M5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Salford, England 10/08/2025 12:25

October 08: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Salford, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Salford, Oldham, Sale, Stockport, Hyde, Littleborough, Dukinfield, Wilmslow, Ashton-under-Lyne, Rochdale, Warrington, Altrincham and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.

  • Flanagan1Simon Simon Flanagan (@Flanagan1Simon) reported from Manchester, England

    @virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver

  • TracyDewhurst Tracy Dewhurst (@TracyDewhurst) reported from Ashton-under-Lyne, England

    @virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    @virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI

  • johnslater613 john slater (@johnslater613) reported from Manchester, England

    @virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @virginmedia are your call centre staff ***************? Ones just been an idiot to me sounded like he couldn't be arsed while ones just sent me down a line that rings out constantly for 20 minutes. Both asked me different security questions and one flat out refused

  • ConnorJUnsworth Connor Unsworth (@ConnorJUnsworth) reported from Salford, England

    @virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • MrsFrisk Alex Fusco (@MrsFrisk) reported from Manchester, England

    @virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia That's mental, the options for the departments don't make sense either. To change your package, moving home or thinking of leaving us press 4.I press 4,how can I help you, thinking of leaving you, we can't do that here we will have to transfer you to another department.**** off

  • PammyVegas21 Pamela Lavell (@PammyVegas21) reported from Warrington, England

    When you cancel a direct debit pending an overpayment query, an extortionate figure is taken by them, you get charged £7.50 for late payment, you are on hold for 45 minutes and then they say the direct debit wasn’t cancelled 👀NEVER CHOOSE VIRGIN @virginmedia @SCOAF_UK

  • Paul7Law Paul (@Paul7Law) reported from Manchester, England

    YouTube... Why you no work. #virginmedia issues?

  • nathangreen101 Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hey @virginmedia why is my WiFi not working?!

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia I probably would have given them the benefit of the doubt and stayed on when moving house but they can **** off. Hope you have better luck next time 👍

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Bolton, England

    @virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********

  • MancLorenzo Lorenzo 🇲🇹🇬🇧🇮🇪😷 (@MancLorenzo) reported from Stockport, England

    @virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @virginmedia Still awful. No ones got back to me and the wifi is crumbling

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia Exactly the same happened to me just, even had one of the call centre staff say I would've get a dead line when I told her I definitely will. She still transferred me down a dead line. Got told that changing provider isn't a good enough excuse to leave. Its my choice! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gixersix Gixersix (@gixersix) reported

    @virginmedia Nope! It's down again! Two hours this morning and off again now

  • Za_Pa7 Zaid (@Za_Pa7) reported

    @virginmedia Still not working. Down again I believe. At least give updates as to when it will be back to normal

  • PeteOrn Pete Orn (@PeteOrn) reported

    .@virginmedia £54 pm for the cheapest broadband only (no TV, no mobile) and now no damn WiFi either! And going up next year by RPI+4% every year. Total rip off

  • Emma_Campaigner Emma 🧡 (@Emma_Campaigner) reported

    @virginmedia Ours is down again.

  • rstephenson1981 #WHTID COYI (@rstephenson1981) reported

    @virginmedia Well I’ve still got no internet and your phone line isn’t working neither is your service checker??? Probably the worst internet provider I’ve ever had!

  • bobbyleeswagga El Mayo (@bobbyleeswagga) reported

    @virginmedia down 😡😡🤬🤬

  • hollymaltese Holly🐶🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@hollymaltese) reported

    @NikkiTreweek @virginmedia AL10 down

  • zxoaux hhxaq (@zxoaux) reported

    Use me as a dislike button @virginmedia fix up wallah

  • MichaelBooyens Michael Booyens (@MichaelBooyens) reported

    @virginmedia My Internet has been on and off for the last 2 hours any feedback on the progress of the fix?

  • Frosty_Sloan MSloan (@Frosty_Sloan) reported

    @virginmedia Service just gone down in Dartford area. As is your website, must be loads of people checking service for their area??? Any news on when this outage will be resolved?