Virgin Media Outage Report in Atherton, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Atherton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Timperley, Wigan, Bolton, Chorley, Warrington, St Helens, Widnes, Skelmersdale, Rochdale, Salford, Cheadle, Sale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Wigan |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Atherton, England
Latest outage, problems and issue reports in Atherton and nearby locations:
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Ah so now you’ve acknowledged there’s an issue in the area with a fix ETA of nearly 3am. So no broadband all evening. This happened last week too. This isn’t acceptable service levels.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.
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LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue
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Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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Wendy Sinclair RN
(@wlasinclair) reported
from
Hindley, England
@virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia That’s not the point, I don’t want credit. I want a reliable service. And this isn’t reliable. My 4G service on my phone is more reliable than my home broadband. That’s not good.
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Damon
(@thestuchy13) reported
from
Billinge Chapel End, England
@virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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Mike Roberts
(@mdrvideo) reported
from
Newton-le-Willows, England
Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alberto Padrones
(@bertubrio) reported
@virginmedia Thanks @virginmedia, but still the expected fix is 18:00 which leaves me an whole working day with 4G on my phone, which I'll probably run out
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chrisoregan
(@chrisoregan) reported
@bigevilboss @virginmedia I often encounter people who actively use the WiFi modem from their provider and then moan when it doesn’t work properly. Never use your provider’s WiFi, they are universally bad. Replace it with a dedicated router that has just one job. I speak as someone who has a mesh :)
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Niamh Murphy
(@niamhcrmurphy) reported
@virginmedia I’m confused about the amount I owe for a broadband package I only had for one month on a rolling contract. I made sure to cancel on time and was assured there would be no extra charges, however I have been billed on three separate occasions. Can you help with this?
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Beverly Carr
(@BeverlyJCarr3) reported
@virginmedia you are an absolute disgrace! Student daughter called to cancel contract on Saturday, was in effect lied to. Your so called customer service advisor just keeps repeating a script…and apparently I can’t speak with anyone more senior!
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Darren
(@Darren6270) reported
@virginmedia broadband has just gone down yet your service status is telling me everything is fine !!!!!!!!
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Darren
(@Darren6270) reported
@virginmedia It doesn’t work with this service either.
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N Mehta
(@Just_Ranting2) reported
@virginmedia Honestly, you have to wonder if virgin media know anything about consumer law. They think they are above following the law. With a response like that no wonder your customer service is one of the worst performing out there. But do you care ... no.
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Dave Seddon
(@Sedds_lep) reported
@virginmedia Give me a nudge at 4.15. I accept that faults happen but it seems a daily problem at the moment.
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Gareth Roberts
(@GarethRoberts7) reported
@virginmedia I am unhappy with your proposed resolution to my complaint but when I call there is no option to speak to complaints team? How can I express my unhappiness with the resolution?
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N Mehta
(@Just_Ranting2) reported
@virginmedia Yes, which is @YodelOnline . But it is also the sender's responsibility to ensure it reaches the customers. Not the customer's responsibility to chase virgin media's suppliers. As @YodelOnline have confirmed, they cannot release any information to me as I'm not the sender.