Virgin Media Outage Report in Atherton, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Atherton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Sale, Manchester, Bury, St Helens, Bolton, Rochdale, Warrington, Altrincham, Wigan, Widnes, Skelmersdale, Salford, Rossendale District, Irlam and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Atherton, England
Latest outage, problems and issue reports in Atherton and nearby locations:
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
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🐝Louise🐝
(@louaze) reported
from
Sale, England
So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Paul Phillips
(@PaulPhillips95) reported
from
Manchester, England
@virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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Pete Marshall
(@harlemplaster) reported
from
Sale, England
@virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cookie FM
(@CookieFM_) reported
@virginmedia I am so disappointed in the service you are currently providing me. I am receiving at most 1/3 of the Mbps that I'm currently paying over the odds for. You WILL be receiving a phone call tomorrow! #virginmedia
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chappo1990
(@markchapman600) reported
@virginmedia want to cancel my contract been with you guys 5 years the wifi is shocking since I renewed
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Helen Andrews 💙
(@Helen987) reported
@virginmedia No, the issue’s not ongoing today Unfortunately nor is the football! I paid you for a service then paid to watch a football match on ifollow. The service I paid you for was not provided so I missed part of the football I paid for. Can you see why I’m unhappy now
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Daniel Blackburn
(@gregster08) reported
@virginmedia still waiting for a call back from 2 nearly 3 weeks ago now, send loads of texts back and forth to the virgin team, which they promised me someone will be calling me, the customer service is shocking and you spend most of your life with you guys on hold. Not happy
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Twitchlogixbearxl
(@AfroClan2) reported
@seulramz @XboxSupport @virginmedia its dumb rn whats the reason they shut it down for anyone know
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Kelsey Abbott
(@kelsey_abbott) reported
@mouthwaite @virginmedia Ive had the same issues 😡
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c j 🇵🇹
(@BallLikeNdombel) reported
@virginmedia Hi I've been having WiFi issues all week and I have actually missed zoom calls I paid for, for university because the WiFi was off the whole day. We have turned it on and off multiple times. Took all cables out and replugged them back in lots too. No fix. Please help
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Les_Dubh 💙
(@Les_Dubh) reported
@virginmedia Hi there in the end I called the number you provided and they ordered an engineer for tomorrow but inevitably everything is working now. If I want to cancel the engineers visit what’s the easiest way to do that in the morning?
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Helen Andrews 💙
(@Helen987) reported
@virginmedia No, the issue’s not ongoing today Unfortunately nor is the football I paid you for a service then I paid to watch a football match on ifollow. The service I paid you for was not provided so I missed part of the football I paid for. Can you see why I’m unhappy now?
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Tasha ... #MissAnxiety 🇯🇲🇬🇧
(@ChocChocGirly81) reported
@MartinSLewis This is nothing new. Each year @skytv & @virginmedia are always hiking up their prices to something else & for what bb that doesn’t work & tv channels you never watch. I’d rather stick to Freeview from now on & find myself a cheap bb by shopping around.