Virgin Media Outage Report in Atherton, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Atherton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, St Helens, Wigan, Skelmersdale, Widnes, Rochdale, Rossendale District, Warrington, Altrincham, Cheadle, Leigh, Upholland, Sale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bolton |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
||
| St Helens |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Atherton, England
Latest outage, problems and issue reports in Atherton and nearby locations:
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Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@virginmedia Because that's something you should have offered 4 months ago before the endless hour long phone calls, not something you should have offered only when I went though 3 different people to cancel. I also can't take a day off work for an engineer during August.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
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Goth Scouser
(@Liam_Hawksey) reported
from
St Helens, England
@virginmedia Never mind, I reset the box and it’s fine now
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John Sharrock
(@metallicageek) reported
from
St Helens, England
Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia COM103473607 but as I said I have a deadlock letter.... I have no confidence due to the fact your company seems to neglect the real issue here! Telling my 82 yr old mother her dead husband ordered Sky Movies from the grave! A service neither of them are/were interested in
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
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Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@Satoonerist @virginmedia Totally agree, I've just been pissed about trying to get through to cancellations, I refused technical help and and engineer and I'm going to take a chance that my neighbours are right and Talk Talk is decent these days.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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‘🏴
(@Maisesals) reported
@virginmedia you guys reek of ****, sort your ******* problems out the last time i had internet was Wednesday evening
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Maira Moscardini
(@vraimentdesolee) reported
@virginmedia Hi again @virginmedia. It’s been now two days without internet and cable and no solution. Any updates on when you’ll finally fix it? Service page said tonight at 9 but until now nothing works…
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NehaSankhe
(@sankneha) reported
@virginmedia absolute trash. No service is SE16 for almost 48 hours now. How much more time will you'll take to fix this !!
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Dave
(@buckall) reported
@Ross_Barny @virginmedia Same on BD11. Says 4pm o clock fix now..... WTAF
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Olga
(@TheatreOlga) reported
@virginmedia And again it changed to tomorrow. Gosh it is worst ever I've seen in my life. Have @virginmedia heard of backup options for customers while they fix main access...
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Amy Roberts
(@ALR8) reported
Why is our @virginmedia internet speed so bloody ****
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Nikkie
(@Nicky0295) reported
@Corinthlrt @virginmedia It has actually been down since 6am yesterday and now says will be fixed tomorrow morning at 9am. @virginmedia it would be nice to know when it will actually be fixed so we can try to work from home with no internet.
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Jaf
(@jaf_stream) reported
@virginmedia when is the issue in SE going to be fixed? it said 9pm all the way up until at least 8:45 and now you changed it to 10am tomorrow 🙃 what’s the compensation amount for no internet for 2 days?
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Fahima
(@faysocraylike) reported
Virgin Media wifi never works pay them for bants
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Retro Recollections
(@Dangelus) reported
@kingmonkey25 @virginmedia Customer service and VM are not good bedfellows lol. I moved recently & chose to wait longer for another provider to be available than to stay with VM. Part of the decision was due to the fact that I was forced to use a text chat to organise the move. Can’t get hold of a human!