Virgin Media Outage Report in Atherton, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Atherton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wigan, Warrington, Bolton, St Helens, Salford, Bury, Sale, Rochdale, Rossendale District, Skelmersdale, Chorley, Widnes, Newton-le-Willows and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Wigan |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Atherton, England
Latest outage, problems and issue reports in Atherton and nearby locations:
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Gary Gittings
(@Gittings_1) reported
from
Manchester, England
@virginmedia the worst company to try and get through to, I have spent 2 days and still unsuccessful!!! What a joke 😡😡
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Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Karen Harwood
(@trickymim) reported
from
Salford, England
@virginmedia All working now, no problem listed it will last a day or so then go off
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Nono Knight
(@mak_nono) reported
from
Salford, England
@onioncityblues @Arlandria_II Easy tiger! We would never do that!!! But the virgin media t**t who decided to overtake us whilst my arm was up to turn right would do well with a little stay behind bars.
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Karen Harwood
(@trickymim) reported
from
Salford, England
@virginmedia We have, it’s fine for a while then happens again it’s been happening for months and months your broadband just doesn’t meet the service promises all the time! We complain, it works for a few months then goes awry again. We had so many engineers, a plug in thing, still happens
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia Issues in WA15 - hub rebooted but still no internet services ....
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Stephen Morris 🏴
(@SteMorris) reported
from
Manchester, England
What was going to be a busy day just ground to a halt. @virginmedia down, no internet, no phone, & no TV.
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Lawrence
(@lawrencewarde1) reported
from
Manchester, England
@virginmedia fix your ******* shit #virginbroadband
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georgia
(@wydgeorgia_) reported
from
Manchester, England
Virgin media I have research to do now isn’t the time for your broadband to be broken down I am a third year uni student x
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Parents were told the issue would be fixed in 72 hours however now saying there is no one available despite the fact they are vulnerable.
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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Liv
(@OliviaJade1992) reported
from
Manchester, England
@aliciaduffyx @virginmedia I’m fuming Leesh how ******** could they do that to me 😭😭😭😭😭 having a nervy b 🤪🤪
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Thank you for picking this up. It is a horrid time to hear how scared my parents have been feeling with a landline or the internet.
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia 3 days after raising your lack of response after cutting off services 3 weeks ago to my at-risk parents, no one has yet confirmed when you will fix YOUR error. Unfulfilled commitments to resolve from your team. Exceptionally bad customer service experience.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ANDY YATES
(@ANDYPVFC) reported
@blue5456 @virginmedia @Virgin B4 Virgin we had Voda, Sky, BT and they all promised 71mbps, they were all crap and Voda only provided 7mbps at peak times. Try get Fibre to the house (FTTP). Makes a massive difference than the fibre to the cabinet then copper from the cabinet to the house which degrades it.
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A.
(@zumodoki) reported
@virginmedia Thanks for the missed appointment charge! When your engineer arrives to fix the internet, The last thing I expect them to try is the ring video doorbell that's requires the internet, Good job, Tops marks ⭐
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Richard James Wing
(@LincolnFireman) reported
@virginmedia Thanks for getting back to me. Our promotional period had ended and I really dont want to cancel our service but £54.00 a month is a bit steep after paying £29.00. Is there anything you can do to help my dad out as we are moving out in August and he needs internet service.
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ANDY YATES
(@ANDYPVFC) reported
@blue5456 @virginmedia @Virgin What package you got mate. We've got the 1gig and never once had a prob. Tbf Virgin are the only provider we haven't had a problem with. Depends if your FTTP or to the Cabinet then copper to your house. If Copper to your house then all providers will be crap.
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Jordan Davies
(@JordanDavies111) reported
@virginmedia Home movers Network sales Sales New business I've been through to every department on and off your IVR and nobody can resolve this or get it fitted. Nobody can give me my money back. Yet I keep paying bills @LutzSchueler PLEASE
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Mark S 121115 🇮🇪🏁😷🇺🇦
(@Mark121115) reported
@virginmedia WiFi is down again less than 24 hrs after coming back.
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Freshers
(@MFreshers1) reported
@virginmedia , I am into hour 25 of a messaging and WhatsApp 'customer experience'. I have been transferred to 'an agent' on eight different occasions during this 'experience'. I just want a price for different services. Your customer service is utterly ludicrous.
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Mike
(@itsmiketucker) reported
@virginmedia It says TV issues, but nothing to do with broadband, but that definitely isn't working. Light is flashing green.
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Heather Irvine
(@Heather53268244) reported
@virginmedia And I get through to an agent who wants a security code that I don't have as have never needed to ring.
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Scott
(@scottmason20) reported
Wow @virginmedia staff putting the phone down as they don't know what there doing. Poor customer service !!!!