Virgin Media Outage Report in Atherton, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Atherton, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rossendale District, Warrington, Bolton, Bury, Salford, Sale, Wigan, St Helens, Rochdale, Widnes, Newton-le-Willows and Westhoughton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Atherton, England
Latest outage, problems and issue reports in Atherton and nearby locations:
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Paul Phillips
(@PaulPhillips95) reported
from
Manchester, England
@virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?
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🐝Louise🐝
(@louaze) reported
from
Sale, England
So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
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Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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Dean
(@DeanPicko) reported
from
Warrington, England
Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@virginmedia how do I make a complaint about the installation at my mums property?
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Pete Marshall
(@harlemplaster) reported
from
Sale, England
@virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.
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Carol 🐝
(@cazatmacs) reported
from
Rochdale, England
@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Leech
(@guyrleech) reported
@doctordns @zeninternet When I bought a wireless router after demoting my @VirginMedia one to cable modem only, I didn't think to get one also with 4G capability so I've got the 4G router is standalone in my lab although is connected via network cable too so don't have to WiFi to it
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Joe Johnson
(@joe__johnson__) reported
The user experience of watching Sky Sports F1 on desktop if you're a @virginmedia customer is diabolical.
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FanExperienceCompany
(@FanExperienceCo) reported
from
Leeds, England
@JRD3D4 @virginmedia Same here. Almost daily issues (& we’ve router extensions everywhere). Followed @virginmedia advice but they make it so difficult to talk to anyone that we’re about to move elsewhere too. Can’t have a call of any decent length without the wifi dropping.
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Robert Fewery
(@fewery_rob) reported
@virginmedia I managed to speak to someone called Michelle about this matter. I received excellent customer service and, as a result, I will be staying with Virgin Media when moving house.
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James Richards
(@JRD3D4) reported
@virginmedia I have called up several times and had the team reset my router. This has been happening for weeks now and you reward customer loyalty with a price hike. Will be moving to a new and better provider.
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Mike Taylor
(@MikeJTaylor96) reported
@virginmedia we have had that many different engineers who have stated it has to 100% be X Y and Z, they "fix it" and then nothing happens. the service still drops frequently.
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Emily-jaye collins.
(@EmzeeJaye) reported
@virginmedia You’re saying you don’t have account access, but one of you did manage to get hold of me via my mobile. So have you had a gdpr breach? I’ve never given my mobile number. Someone from the social media team called, a manager called hetty at 19:17.
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Dean Ferguson
(@DeanFerguson4) reported
@sheppooo @virginmedia this is absolutely appalling. I have experienced similar issues.
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Sarah Parsons
(@Sarahscamp79) reported
@virginmedia we have done that, had countless phone calls and have given up. Had to cancel the contract, and we have been told we will have to pay £210, which when you cannot provide service or help is disgusting. Asked to speak to customer services and have been cut off. #poorcustomerservice
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Mike Taylor
(@MikeJTaylor96) reported
@virginmedia many, many many times over period. latest being last week and every time its left with " a manager will call you back within the hour" nothing happens. A complaint has also been rased again and nothing has happened