Virgin Media

Virgin Media Outage Report in Atherton, Borough of Wigan, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Atherton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Atherton, Borough of Wigan, England 05/06/2025 09:30

May 06: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Atherton, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Warrington, Salford, Bury, Rochdale, Rossendale District, Wigan, Altrincham, Skelmersdale, Sale, St Helens, Widnes and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton E-mail
United KingdomManchester Internet
United KingdomWarrington Internet
United KingdomBolton Internet
United KingdomManchester Internet
United KingdomBolton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Atherton, England

Latest outage, problems and issue reports in Atherton and nearby locations:

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Wigan, England

    @virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer

  • MrsRed1973 zoe (@MrsRed1973) reported from Salford, England

    @virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router

  • Airhairdressing AirHairdressing.com (@Airhairdressing) reported from Sale, England

    @virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.

  • andigill Andy Gill (@andigill) reported from Warrington, England

    @virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying

  • debbiethorpe70 Debbie Thorpe (@debbiethorpe70) reported from Wigan, England

    @virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be

  • 74gilly workinklassmanc (@74gilly) reported from Urmston, England

    My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!

  • thatqueenliv 🐝 oLiViA 🐝 (@thatqueenliv) reported from Salford, England

    @virginmedia why is virgin down in Salford?! WiFi is not working!

  • Janemcloughlin7 Hollymac66 (@Janemcloughlin7) reported from Bolton, England

    @virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia NO SERVICE AGAIN BL9 6EU WHY

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out

  • AlanStockton11 Alan_MPS (@AlanStockton11) reported from Salford, England

    Wondering if the hot weather has effected @virginmedia as your TV serivce is in and out this morning freezing and yes we have tried the turn off reset lol website is also down my kids are going crazy already 🙈

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia my broadband has gone down every day this week. This is getting ridiculous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BeanZoomy Bean Zoomy 🎶 (@BeanZoomy) reported

    Absolutely disgraceful customer service today from @virginmedia I have experienced broadband issues for OVER 12 MONTHS. I have spoken to 3 people just today alone; got cut off twice and have been on hold collectively for well over an hour. I have phoned several times over months!

  • Whyamih28523058 Whyamihere (@Whyamih28523058) reported

    @virginmedia WiFi hasn't been working properly for weeks. Been trying to get through to someone for about as long. This is madness. Please can someone reach out to help

  • AlexMeredithJ Alex (@AlexMeredithJ) reported

    @2WB10 @virginmedia @LutzSchueler I filed a complaint already, it’s just nuts how they get away with this

  • Robtwt80 Rob Bradbury (@Robtwt80) reported

    @virginmedia why can’t I get help on the phone?? You send texts to links that don’t work and I have poor service on our broadband. 4 calls text every time need to speak to someone. Cannot get good connection on apple products and upstairs is poor signal… not acceptable!

  • Jdd535 John D (@Jdd535) reported

    @virginmedia Now nearly FIVE hours and still unresolved!! Terrible service

  • lukemcnally2701 Luke McNally (@lukemcnally2701) reported

    @virginmedia There is no area outage. This has been going on for weeks maybe months. It takes on average 30 minutes to get through to speak to somebody who basically fob you off. My introductory offer has also now finished so my bill has doubled which i can not afford!

  • samstevens6268 sam stevens (@samstevens6268) reported

    @virginmedia and the support line arent able to get an engineer out today - it has now been 3 days without service when I should have wifi

  • BeeCycling BeeBee 🐝🐝 (@BeeCycling) reported

    @virginmedia There's a whole variety of errors depending where I try to log in, which page or device. One says my browser has cookies disabled (it doesn't.) Another says my email and password aren't recognised, but if I try to reset, giving it my DOB and place of birth, nothing happens.

  • BeeCycling BeeBee 🐝🐝 (@BeeCycling) reported

    @virginmedia Trying to login to My Virgin Media, seems to accept credentials, then just get Logging in... never actually getting in.

  • kateflint3 Kate (@kateflint3) reported

    @virginmedia your website is saying no issues in my area or for my home but my internet is shocking. You recently dug up the pavement and cut my neighbour’s line and I’m reckoning you’ve damaged ours.