Virgin Media

Virgin Media Outage Report in Abram, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Abram, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Abram, Borough of Wigan, England 01/10/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Abram, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Bolton, Warrington, Altrincham, Wigan, Runcorn, Widnes, Skelmersdale, Salford, Prescot, Irlam, Sale and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomBolton Internet
United KingdomLiverpool Wi-fi
United KingdomBolton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Abram, England

Latest outage, problems and issue reports in Abram and nearby locations:

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.

  • DJGlassBack PENALTYPOOL (@DJGlassBack) reported from Liverpool, England

    Why is my wifi not working yet again @virginmedia beyond a joke now

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.

  • Lisa_P117 Lisa Patel (@Lisa_P117) reported from Horwich, England

    @virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!

  • bigjeast John Eastham (@bigjeast) reported from Wigan, England

    @virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨

  • alchteb beth (@alchteb) reported from Warrington, England

    went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Salford, England

    @virginmedia Same issue if I'm home, which I'm not at the moment. Incredibly frustrating that the only place I have pathetic Wi-Fi access is in my own home.

  • radio_caroline Trains (@radio_caroline) reported from Haydock, England

    Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬

  • AdamMoran Adam Moran (@AdamMoran) reported from Salford, England

    @virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....

  • SteveHaylesALAW Steve 🎗🎗 (@SteveHaylesALAW) reported from Walkden, England

    @virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs

  • alchteb beth (@alchteb) reported from Warrington, England

    went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • MsLucyOpenshaw M S L U C Y 💟 (@MsLucyOpenshaw) reported from Bolton, England

    It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.

  • JonGre69 Grolshy (@JonGre69) reported from St Helens, England

    @virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dikiminster Darren colours comics (@Dikiminster) reported

    After 21 years, it's time to leave @virginmedia Absolutely terrible, non existent customer service. Shite tv box. We have up on the broadband years ago, too. What's Sky like? I'm guessing just as bad...

  • CNB06685879 CNB (@CNB06685879) reported

    @virginmedia I have tried to resolve a billing issue for 5 months now and I have had to ring every month. Each time I have rung, I have spoken to a different person and I have been told a different story. There is no written confirmation after each conversation

  • HklHkl10 Hkl Hkl (@HklHkl10) reported

    @virginmedia hello there, with my wifi hub 3.0 my devices say they're connected to the internet with the 3 bar signal but when i go on an app that requires wifi it will nkt load. I have already tried restartin the router. Could you help me? Thanks

  • ChrisInGlasgow ChrisInGlasgow (@ChrisInGlasgow) reported

    @virginmedia Hi, having intermittent problems with WiFi. Drops several times a day then reconnects. Router sometimes restarts itself but not always. Router has been reset to factory. No change. Wired connections work fine. Can’t get through on phone. How do I progress?

  • BenThurston Medium Ben (@BenThurston) reported

    @SarahBreese @virginmedia Not kidding, they're the worst company I've ever had to get any customer service from.

  • hbpg_ Has Beard, Plays Games (@hbpg_) reported

    Good job on the unstable internet connection, @virginmedia. We pay you for literally ONE THING and you can't even get that right. It's fine, I don't mind not being able to do any coursework because I have no Internet connection.

  • Stupacabra Stuart Gipp (@Stupacabra) reported

    @Dikiminster @virginmedia Sorry to butt in, saw this on my feed and just want to agree wholesale about how poor the service is - TV that barely works, embarrassingly slow wi-fi.

  • zan_zan13 Zan (@zan_zan13) reported

    @virginmedia I just spoke to your customer service who said issue will be fixed tomorrow. My picture is still very pixilated...

  • DaZCONTROL ☆🧙🏻‍♂️🅁🄰🅉🅉🄻🄴🄳🄰🅉🅉🄻🄴🎮☆ (@DaZCONTROL) reported

    @virginmedia I'm having issues with the internet service in the east Midlands UK my speed and everything seems to be running fine and I've reset all my equipment but I still keep getting disconnected constantly are there any current issues?

  • DakaraSpawnBlk Dakara_Spawn_Blk (@DakaraSpawnBlk) reported

    @virginmedia I'm requesting a complaints procedure form or something so I can take my grievances higher. The website is like a broken GPS.