Virgin Media

Virgin Media Outage Report in Abram, Borough of Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Abram, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Abram, Borough of Wigan, England 03/29/2024 04:55

March 29: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Abram, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Bolton, Chorley, Bury, Wigan, Salford, Altrincham, Runcorn, St Helens, Sale, Widnes, Prescot, Ormskirk and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool TV
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool TV
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Abram, England

Latest outage, problems and issue reports in Abram and nearby locations:

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

  • crhudson10 Carolyn Hudson (@crhudson10) reported from Horwich, England

    @virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia @LadyHorkins Standard response from a truly shit company who tell lies and say an 82 yr old’s husband ordered sky films after he’d been dead for 9 months then deny any wrong doing in their internal enquiry. Then provide what I can only describe as a piss poor service ... don’t buy virgin

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia @NorthernOaf Feel free to look in to my non-existent service.

  • markfrobi Mark Robinson (@markfrobi) reported from Atherton, England

    @virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia I’ve had no service all day as have other people in the street.... not the first time I’ve had to sit on the weekend and miss my team live on tv for which I pay a good deal of money for, I don’t need to check a checker to tell me your service isn’t working

  • davetarl Dave Tarleton (@davetarl) reported from Liverpool, England

    @virginmedia Hi RCG, I say hours, was just short of an hour! All sorted now. My gripe is there should be a cancel/leave option on the website saves ringing up and waiting when you are leaving no matter what.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia Oh don’t tell me to switch it off and on again.... there is no service wether it’s on the checker or not.. can’t be arsed searching for something I already know ... no virgin, I’m oot

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia This is the 6th “complex” issue that’s happened during weekends this year! and countless other days ..... and that’s why I called yesterday to cancel, your service is obviously not fit for purpose and you have the cheek to put the price up too

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.

  • phanleyphotos Paul Hanley Photos (@phanleyphotos) reported from Prescot, England

    Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

  • MrCRichardson Craig Richardson (@MrCRichardson) reported from Liverpool, England

    @virginmedia help help what do you need to do to get help from virgin media..😡😡😡😡

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeclanM28043760 Declan Magee (@DeclanM28043760) reported

    @virginmedia @VMSolutions_ Hello we’ve had an awful service, we’ve been given two separate dates for an engineer to come out and install our wifi, given a time window to stay in the house to allow them in. Me and some of my friends have had to take it in turns taking the last 4.

  • freddoprincejnr kaz farid (@freddoprincejnr) reported

    @virginmedia Tried to contact the number, still not working, that's almost 1 1/2 full days now without any TV or broadband. Poor service!!!!

  • hangsawoman alison rumfitt 🪱👅 (@hangsawoman) reported

    @virginmedia Hi! Sorry didn't mean to hassle, everything's OK and the person I did eventually speak to was v helpful, it's just not easy to book an engineer and think it might help ppl if easier !

  • DrRison Dr. Stuart Rison (@DrRison) reported

    @clairedocdavies That I once managed to cancel my broadband contract with @virginmedia. So far I am failing.

  • CraiginKent Craig (@CraiginKent) reported

    @virginmedia It’s shocking service. You’re passing me about between teams without any handover conversation and I am repeating myself time and time again.

  • freddoprincejnr kaz farid (@freddoprincejnr) reported

    @virginmedia still the issue isn't fixed dispite being told it will be fixed by 4pm, that's almost 1 n half full days now without TV, broadband, also O2 service issues.. Poor service!!!

  • mccaben45 Natalie McCabe (@mccaben45) reported

    @virginmedia I will do, however I haven't heard from my previous complaint so not hopeful, meanwhile I am still paying BT. I suppose I'll have to contact Virgin again!!

  • Dononli1 Don 'Cornsey' Onli (@Dononli1) reported

    @virginmedia Says password incorrect... last time this happened .. virgin had locked me out saying it was a spam issue

  • Cameliafoxbur Deborah Smith (@Cameliafoxbur) reported

    @virginmedia There are no details being requested. Just to sign in but my father does not have an online account

  • mccaben45 Natalie McCabe (@mccaben45) reported

    @virginmedia I've took photos of everything, if no-one calls me I am reporting this to ofgem due to the complete lack of service and the money that it has cost me.