Virgin Media Outage Report in Abram, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abram, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Abram, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Runcorn, Liverpool, Wigan, Sale, Warrington, St Helens, Bury, Chorley, Altrincham, Prescot, Widnes, Salford and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Liverpool |
TV | |
| Wigan |
Wi-fi | |
| Sale |
Internet | |
| Bolton |
Internet | |
| Warrington |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Abram, England
Latest outage, problems and issue reports in Abram and nearby locations:
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Craig Richardson
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia help help what do you need to do to get help from virgin media..😡😡😡😡
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Mark Robinson
(@markfrobi) reported
from
Atherton, England
@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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Deb Deb
(@_DebDeb_) reported
from
Wigan, England
@virginmedia wow called up to cancel and the guy says I’ve successfully cancelled and then hangs up!!! Thank god I’ve decided not to go with you!
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia @LadyHorkins Standard response from a truly shit company who tell lies and say an 82 yr old’s husband ordered sky films after he’d been dead for 9 months then deny any wrong doing in their internal enquiry. Then provide what I can only describe as a piss poor service ... don’t buy virgin
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia I’ve had no service all day as have other people in the street.... not the first time I’ve had to sit on the weekend and miss my team live on tv for which I pay a good deal of money for, I don’t need to check a checker to tell me your service isn’t working
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Deb Deb
(@_DebDeb_) reported
from
Wigan, England
@virginmedia hi I recently signed up but want to cancel
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Oh don’t tell me to switch it off and on again.... there is no service wether it’s on the checker or not.. can’t be arsed searching for something I already know ... no virgin, I’m oot
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Carolyn Hudson
(@crhudson10) reported
from
Horwich, England
@virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia This is the 6th “complex” issue that’s happened during weekends this year! and countless other days ..... and that’s why I called yesterday to cancel, your service is obviously not fit for purpose and you have the cheek to put the price up too
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia @NorthernOaf Feel free to look in to my non-existent service.
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Dr Neil Entwistle
(@SalfordHydro) reported
from
Salford, England
Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Cullum
(@stuart_cullum) reported
@virginmedia My elderly parents are currently without a phone line which you had promised to fix, missed a doctors call and are now without some pills that they needed. I appreciate things go wrong but after many failed attempts to get through to you we’re completely stuck. Help.
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Brandon Pirie
(@BrandonPirie) reported
Home internet has just gone down.... cheers @virginmedia Sunday ruined. Sons crying.
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Mrs Matthews
(@Sherridan1978) reported
@virginmedia Not sure how you are saying you've upgraded my broadband at no extra cost when it's just as crap as ever?!
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Peter Nolan
(@peterjnola) reported
@virginmedia The last person who responded to say ‘within a few days’ which is it? Could you at least check to make sure my complaint is being processed?
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June McFabulous
(@Miss_Jay_10) reported
@virginmedia internet down in the Belfast/ Lisburn area Status update please
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dylan
(@dylbedo) reported
@virginmedia It’s been fine throughout the day now it’s been really slow again. And wireless.
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Mark Brett
(@MARKYBRETT) reported
@virginmedia second night in a row holding for over an hour to book an engineer! Your customer service is abysmal :-(
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DNM MARKETING SOLUTIONS
(@dnmcork) reported
@VirginMediaIE is there an outage in Cork atm #virginmedia #outage #outageupdate
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Adam King
(@AdamK1n9) reported
The @virginmedia Hub 4 makes streaming & working from home impossible! I wouldn't recommend Virgin Media to anyone needing a reliable wifi, especially with the challenges we've faced this year. The only thing worse than the reliability, the customer service!
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Steve Cooper
(@coops_99) reported
@virginmedia Another engineer booked for tomorrow, but just had a Covid text message asking if anyone is shielding or has symptoms, as my wife is shielding have said yes. Had a message back to say engineer can only work on issues outside??