Virgin Media Outage Report in Abram, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abram, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Abram, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bury, Bolton, Wigan, Warrington, Sale, St Helens, Ormskirk, Salford, Runcorn, Skelmersdale, Chorley, Widnes, Newton-le-Willows and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Bury |
Internet | |
| Liverpool |
Internet | |
| Bolton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abram, England
Latest outage, problems and issue reports in Abram and nearby locations:
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Trains
(@radio_caroline) reported
from
Haydock, England
Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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Adam Moran
(@AdamMoran) reported
from
Salford, England
@virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Like I say it's bad every single day for gaming!!!
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LIAM REILLY🌹
(@LIAMREILLY20) reported
from
Warrington, England
@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia In the last couple of weeks, I have had enough now it's a total waste of time, you won't admit that the router is crap, dont take my word for it check out the forums.
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M S L U C Y 💟
(@MsLucyOpenshaw) reported
from
Bolton, England
It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.
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Steve 🎗🎗
(@SteveHaylesALAW) reported
from
Walkden, England
@virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok
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BRIAN CAREY
(@BCAREYDOTCOM) reported
from
Salford, England
@virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....
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John Eastham
(@bigjeast) reported
from
Wigan, England
@virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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Dan the Man 🏳️🌈
(@pendo86) reported
from
Rainhill, England
The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Wigan, England
@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Loads of times, it is the router, that is the problem not the speed, 220 meg goe's in but it is how it come's out.
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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toewad1
(@toewad1) reported
from
Salford, England
@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 220down 10up on pc but on xb1 it is 270down but the lag is the problem on Xb1 it is all over the place.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@HiMartinHere) reported
@virginmedia Hi I’ve been on hold to you for an hour because YOUR service status says broadband is fine in my area, but mine isn’t working at all. Can you process a refund for the cost of the call. 25p per minute and no answer. No internet.
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Fumei
(@hunter_fumei) reported
@virginmedia I tried, was on hold for over half an hour and then got hung up on. Support isn't exactly reliable
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mark palmer
(@MaverickMark) reported
@virginmedia Broadband down several times in last few hours. 20-30 times down a day for month. Over an hour to get through on phone and then dropped twice. Call up to cancel and that option terminates call and asks me to call back. I want to leave please arrange.
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Claire Parker
(@Claire_Guiney8) reported
Tried contacting @virginmedia re moving home all weekend. Chat line so busy it transfers you to textbot. 20 minutes on textbot to tell me no virgin at new home. Phone line takes my details including password then says its too busy to talk to me. I’m moving on Thursday. Help! #
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ice
(@jfk9877) reported
@virginmedia hi my broadband keeps going down how to a report an issue to you guys on the website?
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mark palmer
(@MaverickMark) reported
@virginmedia no resolution and no ability to get through on any channel. promised calls not made. a month of this and broadband down 20-30 owtimes a day. How does a customer get get treated like one? dont hide
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Alexis Taylor
(@captainalexis) reported
@virginmedia And how do I do that? Your app has details as that’s where I’m getting my lack of service updates from.
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Joanna Jagiello
(@JoJagiello) reported
@virginmedia So you are happy to just leave it at that? You think its acceptable to let a customer try all these channels, daily, over and over again for weeks on end? Would you be happy with that? I doubt it. And this is why I believe you are simply taking the micky out of me.
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A MELANATED GOD ♉️
(@ejiroSAfe) reported
Every ******* day the WiFi in this house is **** I AM OVER ITTTTT you know what yeaahhhh @virginmedia are ***** HOLES absolute ******* PRICKS cause we’ve been calling about the WiFi you man say “take the plug out and put it back in” like I’m actually loosing my mind over here
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Andrew Robson
(@roband67) reported
@virginmedia Sadly not, states no service issue