Virgin Media Outage Report in Abram, Borough of Wigan, England

Problems in the last 24 hours in Abram, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abram, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Abram, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Wigan, Billinge Chapel End, Skelmersdale, Bolton, Runcorn, Warrington, Chorley, Prescot, Timperley, and Widnes.

City	Problem Type	Report Time
St Helens	TV	18 hours ago
Wigan	Wi-fi	5 days ago
Skelmersdale	Total Blackout	7 days ago
Skelmersdale	TV	8 days ago
Bolton	Internet	9 days ago
Runcorn	Phone	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Abram, England

Latest outage, problems and issue reports in Abram and nearby locations:

• 
  Andy Gibson (@GibboLFC1892) reported 0 seconds ago from Hindley, England

  @virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT

• 
  Martin Ross (@iamrossiofleigh) reported 4 minutes ago from Hindley, England

  @virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying

• 
  Nic Tabern (@NicOneFile) reported 7 minutes ago from Rainford, England

  @virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

• 
  Peter Lever (@LORD_VADER_4EVA) reported 8 minutes ago from Bolton, England

  @Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings

• 
  IrafanO (@IrafanO) reported 9 minutes ago from Bolton, England

  @virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.

• 
  Debbie Thorpe (@debbiethorpe70) reported 11 minutes ago from Wigan, England

  @virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be

• 
  Sambo (@Sam_Miller98) reported 13 minutes ago from Westhoughton, England

  Virgin Media has been utter dog **** these past few days

• 
  Hollymac66 (@Janemcloughlin7) reported 20 minutes ago from Bolton, England

  @virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived

• 
  IrafanO (@IrafanO) reported 20 minutes ago from Bolton, England

  @virginmedia my broadband has gone down every day this week. This is getting ridiculous.

• 
  Sharon Leonard (@SharonLLeonard) reported 22 minutes ago from Bryn, England

  @santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT

• 
  Piyush Chechani (@cpiyush) reported 24 minutes ago from Sale, England

  @virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out

• 
  john hewitt (@jhewitt1771) reported 29 minutes ago from Appley Bridge, England

  @virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky

• 
  emma louise crowther (@emma1995_louise) reported 33 minutes ago from Wigan, England

  @virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer

• 
  Andy Gibson (@GibboLFC1892) reported 37 minutes ago from Hindley, England

  @virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.

• 
  Nic Tabern (@NicOneFile) reported 39 minutes ago from Rainford, England

  @virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.

• 
  workinklassmanc (@74gilly) reported 39 minutes ago from Urmston, England

  My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬

• 
  Kate Cusack (@thekatecusack) reported 41 minutes ago from Sale, England

  @virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......

• 
  Martin Ross (@iamrossiofleigh) reported 45 minutes ago from Hindley, England

  @virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router

• 
  Kate Cusack (@thekatecusack) reported 48 minutes ago from Sale, England

  @virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....

• 
  Emma (@EmmaZhaan64) reported 51 minutes ago from Roby, England

  @virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sian jackson (@sianjackson1) reported 20 seconds ago

  @virginmedia any one else got extremely slow internet in st15 area

• 
  Joanne Rooke (@BrownEyedMolly) reported 8 minutes ago

  @virginmedia Help! Each month you send me an email saying I have a new statement showing my usage. I log in, get taken to the 'bits' page and get nothing, no statement for either broadband or landline, just loads of legal stuff. I'd like to see my monthly statements please, HOW?!

• 
  Richard Barrett (@richardluddite) reported 8 minutes ago

  @virginmedia My cable is down and your Tech-help guy could not find my account. Good job I have plenty of book reading to catch up with.

• 
  Amin Yared Rentfri (Insert blue tick here) (@TheRobShields) reported 9 minutes ago

  Absolutely disgusted by the customer service from @virginmedia moved house over two weeks ago and had installation booked in for the following day (installation had been booked in for 3 weeks previously). I STILL HAVE NO INTERNET!! 🤬🤬🤬

• 
  Alice Lia Maro (@slimelia) reported 10 minutes ago

  finally found my virgin media login so i can have WiFi at tube stations

• 
  nørdic låurå (@NordicLaura) reported 11 minutes ago

  @virginmedia why dies my tivo box keep shutting down and restarting at prime times?? Yesterday it was about 7pm and today its 5.40pm. I'm watching a film and taping something so both are now ruined. #HAPPYNEWYEAR2022 #virginmedia

• 
  TAG20370 (Tee) (@tag20370) reported 13 minutes ago

  “Has the restriction been lifted?” Lots of broken English but no clear answer. Repeated the question a variety of ways. Still nothing. I’ve been with Virgin media for almost 20 years, it must be. And every time the contract is up it automatically renews. Until now. At this time.

• 
  Seán Ó Domhnaill (@SeanMODomhnaill) reported 14 minutes ago

  @il_bondo @EamonTuffy @naughtonmichael Virgin Media is tabloid dross. Jeremy Kyle anyone? Public service broadcasting is so important. RTÉ has lost its way trying to compete with commercial stations. TG4 is imaginative and leads the way.

• 
  Rod Barnes (@RodBarnes1) reported 14 minutes ago

  @virginmedia Even if speeds are good it wont fix the unstable connection that keeps dropping every 5 minutes John. I've had enough and will leave in a few months.

• 
  J Bond (@jonjbondgalaxy) reported 19 minutes ago

  @virginmedia call takers also lied about the reasons for this and then later lied about the services they could offer me. With one call taker saying a package no longer existed, then on the next complaint call, another said it did, but would cost more than was agreed Dec21