Virgin Media

Virgin Media Outage Report in Abram, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Abram, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Abram, Borough of Wigan, England 12/20/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Abram, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Salford, Bolton, St Helens, Irlam, Warrington, Skelmersdale, Altrincham, Wigan, Sale, Chorley and Runcorn.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSalford Total Blackout
United KingdomSalford Internet
United KingdomBolton Total Blackout
United KingdomBolton Internet
United KingdomSt Helens Internet

Community Discussion

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Virgin Media Issues Reports Near Abram, England

Latest outage, problems and issue reports in Abram and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Cuerdley, England

    Aaaaand @virginmedia broadband is down again. Useless.

  • textmaniaa Tracey Brooks (@textmaniaa) reported from Bolton, England

    @virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.

  • lesley_win Lesley Wintle (@lesley_win) reported from Salford, England

    @virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!

  • spuddy1878 Neil (@spuddy1878) reported from Liverpool, England

    @virginmedia Two different mobile phones and no joy at all. It’s picking up another WiFi signal from someone else but not from my home.

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧

  • lesley_win Lesley Wintle (@lesley_win) reported from Salford, England

    @tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today

  • djleumas Jon Samuel (@djleumas) reported from Sale, England

    @virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions

  • Childwallcable Tony Zeverona (@Childwallcable) reported from Liverpool, England

    @virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    @virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍

  • AlanStockton11 Alan_MPS (@AlanStockton11) reported from Salford, England

    @virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢

  • JoelLJelen JoelJelen (@JoelLJelen) reported from Liverpool, England

    @virginmedia it’s 2019, your online customer service is so poor and your offline telephone service saw me waiting 15 mins and still in a queue! Given up.

  • GrahamEdgington Graham Edgington (@GrahamEdgington) reported from Bolton, England

    @virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.

  • jakehowarthhh jake howarth (@jakehowarthhh) reported from Salford, England

    @virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going

  • toadfish41 Chris McPartland (@toadfish41) reported from Warrington, England

    @virginmedia Hi it’s media service I cannot set up an account please help

  • toadfish41 Chris McPartland (@toadfish41) reported from Warrington, England

    @virginmedia hi can you help me sign in been trying to contact customer services for over 2 hrs tonight

  • shaunbentley Shaun (@shaunbentley) reported from Salford, England

    @virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.

  • rossmitton84 Ross Mitton (@rossmitton84) reported from Bolton, England

    @David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!

  • rian951 Rian Murray (@rian951) reported from Westhoughton, England

    @virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia As per usual there’ll be no problems in the area, I’ll get told to unplug the box, then you’ll book an engineer for about 5days time, meanwhile the problem magically disappears #badservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ZLWalkerx Zoe ✨ (@ZLWalkerx) reported

    @virginmedia Well we have Virgin wifi and I’m on o2 for my mobile so probably issues with both

  • haldaned Doug Haldane (@haldaned) reported

    @virginmedia i suffered a complete service outage from 7th October to 29th or 30th November and a missed intervention on the 3rd November to fix the problem. When do I receive the daily compensation and missed intervention compensation?, thanks

  • C40Ke ✩ 𝕜ꫀ𝕣𝕣ꪗ ✩ (@C40Ke) reported

    @O2 @GoodThingsFdn @virginmedia Wish I’d know Virgin had taken over o2 explains the **** customer service I’m not paying for my device until you replace it DD cancelled…

  • PaulFinnegan4 Paul Finnegan (@PaulFinnegan4) reported

    Documentary on virgin media one about the death of Ana Kriegel. Poor girl ☹

  • KFadeaway KobesFadeaway🏀🐍 (@KFadeaway) reported

    Half of my tweets are literally just complaining about how absolutely **** virgin media is, and I will continue to do so because every day I'm reminded of how incredibly, spectacularly, unbelievably, laughably, almost impossibly **** they are

  • pegasushjz parvaz (@pegasushjz) reported

    @virginmedia I just cancelled my account a month ago and when I was on call the person confirmed I do not to pay anything else , but today I got an email of the bill ? Can you please let me know why I have to pay while I am not using your service anymore ?

  • legalcymraes Aimee Evans (@legalcymraes) reported

    @virginmedia Not well, I raised a complaint. You agreed once again to waive the charge but it's still on my bill a week later

  • ematay Emma Taylor (@ematay) reported

    @virginmedia so another night of movie channels not working or sky sports channels not working. Same problem I had a few weeks ago, what am I paying for??

  • SurayyaDalglish Surayya Dalglish (@SurayyaDalglish) reported

    @virginmedia absolutely appalling tv and broadband connection. Impossible to get through to customer services. I expect a refund for the last month as your engineers have been unable to sort out the problem for long enough now. Please contact me to sort this out. Shocking!

  • _DanSheed dan (@_DanSheed) reported

    @virginmedia please fix your wifi