Virgin Media Outage Report in Abram, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abram, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Abram, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Warrington, Bolton, St Helens, Liverpool, Salford, Bury, Runcorn, Sale, Skelmersdale, Chorley, Widnes, Newton-le-Willows, Prescot and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Warrington |
TV | |
| Bolton |
Internet | |
| St Helens |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abram, England
Latest outage, problems and issue reports in Abram and nearby locations:
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Dean
(@DeanPicko) reported
from
Warrington, England
Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
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Synyster Zero - Mafia (Definitive Edition)
(@SynysterZero1) reported
from
Liverpool, England
@virginmedia No, I'm great. No problems with Virgin Media. 👍🏻
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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Chris Hall
(@Chris_Hall1312) reported
from
Liverpool, England
@virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@virginmedia how do I make a complaint about the installation at my mums property?
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Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
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Tracey Cookson
(@cooki40) reported
from
Sale, England
@BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty
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FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
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Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
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Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
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homer t bugga
(@buggadog) reported
from
St Helens, England
@virginmedia after 72hrs dealing with online customer services, all I’m gettin is pleasantries and no solutions. Intermittent broadband for weeks, can I start paying you intermittently?
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GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia The transfer is still processing I believe but the wifi is still down
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@oasispj38) reported
@_Pealos @virginmedia I did mine all online, pretty simple. Had issues when installed and they sorted it really quick with an engineer. I was very happy with the service. But their route is crap. Great service in the main room, but you lose loads in others.
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John Wren
(@WrenJohn) reported
@virginmedia what a job it is getting in touch with them about a new package, no answer on phone, live chat too busy to help. I wonder if SKY would be able to help?
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João Nóbrega
(@jprnobrega) reported
What is that? another total blackout from virginmedia business service you say? just another day in the life of virgin media broadband at SW12 #virginmedia
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Alex Mc
(@aa_mcintosh22) reported
@virginmedia how can I contact your customer services team to switch deals?
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ALTITUDE
(@AltitudeIreland) reported
@Elmobai @virginmedia Same issue here Em, barely usable.
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Miranda Hart
(@mermhart) reported
Please can you help me @virginmedia @Virgin Is there a nice person to speak to as the weekend is coming up and, you know, there’s Netflix to watch. And it turns out that life stops without wifi! HELP!
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Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚
(@mxbexglambert) reported
@virginmedia we've been trying to cancel our account for hours now. It's utterly ridiculous. Set up with @Plusnet was easy, stress-free and honestly easy. No messing, no silliness, no anxiety. When you ask why people are leaving this is part of why, terrible service.
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selldogmillionaire
(@RachelSellers11) reported
@virginmedia your customer service WOW the call gets too tough your agents hang up. Someone just sent me through to o2 how do I deal with my complaint your staff are the most incompetent people I’ve ever spoken to
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CHRIS THFC 1882
(@chrismalone1961) reported
@_Pealos @virginmedia Yeah. Their customer service does leave a lot to be desired. But doesn't all the utility companies?
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Patrick McGinley
(@MarcGlickPitney) reported
@brighton_buoy @RichyCraven 👆Yes! Check Eir or Vodafone AND Virgin Media as VM apparently operates it's own network so they might have better speeds.