Virgin Media

Virgin Media Outage Report in Bryn, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bryn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bryn, Borough of Wigan, England 12/20/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bryn, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, St Helens, Irlam, Warrington, Skelmersdale, Wigan, Chorley and Runcorn.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomBolton Total Blackout
United KingdomBolton Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomIrlam Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bryn, England

Latest outage, problems and issue reports in Bryn and nearby locations:

  • Acko_79 Acko * (@Acko_79) reported from Liverpool, England

    @M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.

  • StaceyK1980 StaceyWacey (@StaceyK1980) reported from Liverpool, England

    @virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Never use @virginmedia its utter ****.

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying

  • liverpool_Jon Jonathan Marshall (@liverpool_Jon) reported from Liverpool, England

    @virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!

  • Sam_Miller98 Sambo (@Sam_Miller98) reported from Westhoughton, England

    Virgin Media has been utter dog **** these past few days

  • robbo1982 david robinson (@robbo1982) reported from Liverpool, England

    @virginmedia is tv go down wont let me log in

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia my broadband has gone down every day this week. This is getting ridiculous.

  • globaltravel39 Global Travel (@globaltravel39) reported from Garston, England

    @virginmedia I've been trying for days to get through to change my package, its impossible as im in a queue then get cut off, but you will except my payment tho won't you 🤬🤬🤬🤬🤬🤬🤬🤬 very poor service.!

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router

  • jhewitt1771 john hewitt (@jhewitt1771) reported from Appley Bridge, England

    @virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky

  • Janemcloughlin7 Hollymac66 (@Janemcloughlin7) reported from Bolton, England

    @virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT

  • debbiethorpe70 Debbie Thorpe (@debbiethorpe70) reported from Wigan, England

    @virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be

  • LORD_VADER_4EVA Peter Lever (@LORD_VADER_4EVA) reported from Bolton, England

    @Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robb_masters Robb Masters (@robb_masters) reported

    When I'm not even a customer of @virginmedia, what exactly gives them the right to run cables across the front of my house without my permission or even any advance notice?

  • Good_Godders Sam (@Good_Godders) reported

    @lorrainet9704 Wow that is really bad, they need to get this sorted for you, come on @virginmedia help Lorraine stop this idiot calling her

  • NeilHoskinsLDnH Neil Hoskins (@NeilHoskinsLDnH) reported

    @VirginMedia May I ask who made the decision that everybody on your cable service would have their landlines plugged into the back of the router, rather than into the powered wall socket? This means that if the power's down I can't dial 999. Duh... 1/2

  • tblacker7 tblacker7 (@tblacker7) reported

    @virginmedia “we are currently upgrading services in your area so you may experience connectivity issues. We will have this work completed by 3pm”. 1) perhaps warn your clients when this is scheduled. 2) with so many people working from home, how is this is any way acceptable?

  • ClairePitters Claire P (@ClairePitters) reported

    @virginmedia My message says I can’t get through via that number, they repeatedly hang up on me. My postcode is Da7 6EW

  • alex_kayne88 Alexander Kayne (@alex_kayne88) reported

    @virginmedia internet issue since 9am today in London SE16. Logged in to notify of the issue: Fix estimate: 21 June 19:25........ Does that mean I don't WFH today?

  • DanCopley Daniel Copley (@DanCopley) reported

    @Motsivad @virginmedia I have sent you a DM @Motsivad. This has happened before on our street and it took 3 days to fix

  • K1NG11AN kingkhan (@K1NG11AN) reported

    @virginmedia Yea we are paying for 1GB and it is running at 10MB . The wifi constantly drops . When we was on 350MB the hub4 ran faster then this new super hub . Have been reading about mifj would this help the connection ?

  • musttryharder7 Magdi Adab (@musttryharder7) reported

    @virginmedia You keep telling me to call, but your team keep getting “cut off” and seem to be incapable of providing any answers. What is going on at Virgin Media - do you just hope people will get fed up with trying to get issues resolved despite paying for an expensive service?

  • tavey_ Octavia (@tavey_) reported

    I honestly regret the day I signed up with @virginmedia - the network in my area is pretty much always slow/down… I would not recommend!!