Virgin Media Outage Report in Bryn, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bryn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bryn, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Bolton, Liverpool, Prescot, Widnes, Wigan, St Helens, Runcorn and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Bolton |
Total Blackout | |
| Warrington |
Total Blackout | |
| Liverpool |
||
| Bolton |
TV | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bryn, England
Latest outage, problems and issue reports in Bryn and nearby locations:
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?
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TonyD
(@tonydavo22) reported
from
Liverpool, England
@virginmedia absoulute joke.. c Worst customer service
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?
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Gary Beggs
(@GaryBeggs_8) reported
from
Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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Jack Concannon
(@concan93) reported
from
Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Lyndsey Moss
(@lyndseym123) reported
from
Halewood, England
@virginmedia Internet issues all morning. Service status checker says no issues in the area & the automated number said to keep an eye on it for 24 hours after finding an intermittent issue. This is unacceptable. We pay a lot for your service and need the Internet for work
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia Can they help do you think?
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Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!
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Toby Varsanyi
(@tvarsanyi) reported
from
Bryn, England
@virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia I have used this service in the past and faults have been noted, I have also reported it before now on my account. It’s just weird that every Sunday I appear to be having issues.
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Jen Hinds
(@JenHinds) reported
from
Warrington, England
@virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.
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DUMBO
(@DumboFi) reported
from
Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia checked this and currently it says no issues,there clearly is a issue as this is not an isolated incident and is affecting others closeby. Unless you can actually do anything that may solve or attempt to solve the issue dont bother replying because your just giving me lip service
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Goodacre
(@MarkgLcfc) reported
@virginmedia called 10 days ago to negotiate better deal. Offered deal. Confirmation later was not what was agreed. Numerous calls by me to get resolved, going around in circles, promised calls back to resolve which have not happened, feel lied too. Customer service appalling
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sparesquare
(@Quidgizzer) reported
Just been charged 200 quid by @virginmedia for having the audacity to move to a house where they don't supply Internet. I really feel like I've been scammed. Terrible service.
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Andrew Creer NAMMT(RM)
(@AndrewMassage) reported
It's funny how it's so easy to contact @virginmedia when it comes to payments but impossible to complete the call when trying to cancel you contract due to an extortionate price rise.
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OzyMike
(@OzyMike) reported
@virginmedia Thankfully calling back it remembered I had issues so guess was put to the front of the queue as was short wait. But then told the WiFi pods due 3 weeks ago are chargeable and not being resent. Thankfully he sent the complaint for me on the phone
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Jonny
(@UpNorthFreedom) reported
@virginmedia (3) When I called today to ask where my money is, they told me I had already accepted a £20 credit for the issue which is a lie. I want to be credited what I'm owed and have no issues taking this further.
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papiss rogers
(@leethario) reported
@virginmedia Since I've reset the router the light is yellow and connection is back, but the reliability is terrible.
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Rendog
(@BobbyReynolds89) reported
@virginmedia Done both - no fix. I’ve decided to cancel, tired of offshore call centres.
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K V Dev
(@kvikdev) reported
@virginmedia Have observed this on wifi only, can’t say about wired devices. Its not black issue either. Whether we remain close or a at reasonable distance from router the internet stops working, while wifi signal is good. It happens frequently, throughout the day.
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Poppy Hamilton
(@poppyahamilton) reported
@virginmedia Thanks for your speedy reply. We have been told it will be back on at 3pm via your service page but 8 hours without internet when we all WFH isn’t great is it?
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Dom M-G
(@dommckg) reported
@virginmedia Hi - the guy I've been in touch with from the forum said not to start a thread on livechat to keep things via one channel. I don't care either way, just want the problem finally sorted after 7 months. thoughts?