Virgin Media

Virgin Media Outage Report in Bryn, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bryn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bryn, Borough of Wigan, England 01/15/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bryn, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Warrington, Bolton, St Helens, Liverpool, Runcorn, Skelmersdale, Chorley, Widnes, Newton-le-Willows and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Total Blackout
United KingdomWigan Internet
United KingdomWigan Phone
United KingdomWarrington TV
United KingdomBolton Internet
United KingdomSt Helens E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bryn, England

Latest outage, problems and issue reports in Bryn and nearby locations:

  • annedwardsrl13 Ann Edwards (@annedwardsrl13) reported from Bryn, England

    @virginmedia Having a lot of trouble getting anyone to answer my queries re my account. No call centre, unable to register or sign in. Text messages not answering! Help!!

  • lindastatham Linda Statham (@lindastatham) reported from Warrington, England

    @virginmedia We would not recommend Virgin Media for any online gamers. Terrible latency issues, games unplayable for weeks. 😫 No support given 🥵

  • RB10__ rafik (@RB10__) reported from Bolton, England

    Absolute stinker of a service @virginmedia provides

  • robboliam liam (@robboliam) reported from Liverpool, England

    @privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it

  • Bridgey36 Bridgeman ⭐⭐⭐⭐⭐⭐ (@Bridgey36) reported from Eccleston, England

    Come on @virginmedia I am still waiting for you to cancel / freeze my sky sports subscription. This is three weeks since I first contacted you.

  • Elle_Pee_x Danielle ❤ (@Elle_Pee_x) reported from Liverpool, England

    @SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...

  • kevello afc warner colts u15s (@kevello) reported from Liverpool, England

    @virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡

  • Niarosita_ Nia (@Niarosita_) reported from Liverpool, England

    Why are virgin media so shit (I’m willing to bet it’s because of Branson)

  • dredzombie Chris Morris (@dredzombie) reported from Newton-le-Willows, England

    @virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not

  • Dave_mona David Monaghan (@Dave_mona) reported from Walkden, England

    @virginmedia I’ve been trying for nearly 2 weeks now to cancel my services and each time I call or use live chat no one can help! Please just let me leave!!! It’s beginning to feel like my divorce all over again 🤬🤬

  • JessHansonx Jess Hanson (@JessHansonx) reported from Wigan, England

    @virginmedia lots of problems with our virgin! How can I speak to somebody!

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • ShitofHan Hannah🌹 (@ShitofHan) reported from Liverpool, England

    Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!

  • GemlouHughes Gemmalouise Hughes (@GemlouHughes) reported from St Helens, England

    @virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects

  • rashmanlfc Robert Ashton (@rashmanlfc) reported from Wigan, England

    @springviewer @virginmedia Always seem to have problems with yours

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    @virginmedia service down again, and your status check also down. Pitiful.

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia Hi when I phone my Mum & dad up there phone line is really noisy lots of interference so it hard to hear them there not allowed out as there in there 70 please can you help we have reported this before

  • JamesMUFCOhMy 𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JamesMUFCOhMy) reported from St Helens, England

    Whys virgin media being so bad today

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @jamiec1995 @virginmedia Won’t show the 5G network on the wireless at all, reboots back the the 2G one its saving the settings then when you click WiFi it’s not there and reverts back to only showing the previous WiFi’s

  • DGParkinson @dgparkinson (@DGParkinson) reported from Standish, England

    @virginmedia I have a vulnerable customer aged 89 who needs urgent help with fault on phone line - can’t get through on phone please respond

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia total loss of service. No phone, no TV, no internet. Customer service response...a virtual technician will contact you in the next 4 hours. How is the virtual technician going to fix the phone line by making me reboot the hub?!

  • jordach30826066 jordache (@jordach30826066) reported

    @virginmedia the customer services horrendous. Been told I would be transferred to cancellations but then just been hung up on twice.

  • kdesuka k (@kdesuka) reported

    @virginmedia Any connection, wired, 2.4ghz,5ghz, in modem mode, reset to factory, up side down, sideways etc But the “wait for30 days” is the biscuit :/ The engineer that set this up was excellent! Please send Tom back

  • NickGeorgiouUK Nick G (@NickGeorgiouUK) reported

    So you have sent me the Hub4 which now doesn't work with my WiFi pods @virginmedia keep getting cut off from your team. Nothing online about a fix. No signal upstairs now 👍

  • djdilys Dilys (@djdilys) reported

    @virginmedia I was meant to get a £75 voucher when I signed up, but haven't heard anything. It's near impossible to get in touch with you and I cba to call because that's always a horrible experience. Also, you're internet is proper useless a lot of the time. Sort it out pal

  • WakeUpUkffs Grace (@WakeUpUkffs) reported

    @virginmedia Right, once again 15 hours no internet. This is getting beyond a joke now. Since February this has been going on, over 10 times ranging from 6hours, 12hours, 15hours!!! Why in the hell am I paying £45 a month for? The customer service is diabolical

  • ashley_pash ash (@ashley_pash) reported

    @virginmedia is there a human being I can speak with re a WiFi issue?

  • tomaszsus TASS graf (@tomaszsus) reported

    @virginmedia No I wasn't provided any P starting ticket. That was the only number I was provided on 29th March - I think it was complaint no. Never mind, no one can seem to know what is going on...

  • UnderwoodCherry Cherry Underwood (@UnderwoodCherry) reported

    @virginmedia None. The issues is that YouTube had to re-issue replacement SIMS as the ones you originally provided didn’t work across all phones. Rather than wait for new ones to arrive, you have disconnected them!! So now we have no network at all! #WorstNetworkProvider

  • cattowalks Andy catto (@cattowalks) reported

    @virginmedia Not yet and I would appreciate any help getting that confirmation in ASAP.