Virgin Media Outage Report in Bryn, Borough of Wigan, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bryn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Bryn, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Warrington, Widnes, Wigan, Bolton, Prescot, Runcorn, Leigh and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
||
| Liverpool |
||
| Warrington |
||
| Widnes |
||
| Wigan |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bryn, England
Latest outage, problems and issue reports in Bryn and nearby locations:
-
Cookie
(@MissDonnaCooke) reported
from
Runcorn, England
@virginmedia @virginmedia sorry really trying to be chill but this is horrendous customer service. Cut off after 40 mins, call back which I answer immediately and cut off again. No further attempt from your team to contact me. I've told them i want to cancel my order can you please confirm?
-
Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.
-
Clare B
(@clarebellla) reported
from
Liverpool, England
@virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning
-
Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia is there a problem with internet in Widnes r has gone off
-
Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia not used my package for 4 weeks. You said you would send someone out to reconnect, which never happened, you keep passing me to different departments. you still have the cheek to send me a bill. Still waiting for the free return package to send your equipment back
-
Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
-
Keith Bolton
(@KeithJBolton) reported
from
St Helens, England
@virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is
-
Glyn Peach
(@Glynpeach) reported
from
Wigan, England
@virginmedia worst customer support service I’ve ever experienced
-
Kev
(@kkgorny1972) reported
from
Liverpool, England
@NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know
-
Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
-
Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.
-
Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
-
Joe
(@Joe95976011) reported
from
Atherton, England
@virginmedia worst customer service ever
-
Keith Bolton
(@KeithJBolton) reported
from
St Helens, England
@virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services
-
Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.
-
Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Can this be done while the Wi-Fi is down? We recently lost FOUR days service but "hadn't complained properly!!" So couldn't claim!!
-
Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month
-
Cookie
(@MissDonnaCooke) reported
from
Runcorn, England
@virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous
-
Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.
-
Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
LouLou
(@fairesniki) reported
@virginmedia And he is unable to raise a complaint conveniently
-
Ben Haddock
(@benhaddock) reported
@virginmedia I wrote this in my other tweet - your forgotten password page is broken, it asks me for a username, which I don’t have. You use an email address to sign in. So I can’t reset my password?
-
Shabana Mansuri
(@shabamans) reported
@virginmedia Yes it is - but we always have internet speed issues with your network it really is the slowest despite being fibre broadband it doesn’t live up to its name!
-
LouLou
(@fairesniki) reported
@virginmedia So far we have three official complaints raised and still no broadband or customer service
-
𝕊𝕥𝕖𝕧𝕖 - 𝔸𝕘𝕒𝕞𝕖𝕞𝕟𝕠𝕟 - 𝕎𝕒𝕣𝕣𝕝𝕠𝕔𝕜
(@Stevo_A_W) reported
@richie_rich77 @virginmedia @bt_uk Have a look around. I was with BT and the service was terrible. I ended up being refunded a years worth of broadband bills because the service was so bad. Their superfast 76mbps gave me 4mbps. Sky and talktalk were both faster on the same line.
-
Grizzo Renders
(@GZOUKStudios) reported
@virginmedia The driver is nowhere near me but I did ring and a colleague said by 10 am tomorrow, If I don't recieve it tomorrow I will be requesting to cancel the contract.
-
Stiggy McNasty
(@Stignasty2) reported
@virginmedia The people you have answer on 151 can't think their way out if a paper bag, and now I am advised to talk to other customers to fix this mess.
-
Michael Wicks
(@wicks_michael) reported
@virginmedia I am experiencing a fault service status is fine. Said this to your service team when I called the other day.
-
LouLou
(@fairesniki) reported
@virginmedia So apparently the customer service team can do nothing and the field engineers reply to nothing - frustration is so high - no where even near customer service - this word should not be used In relation to virgin - total disr card for customers
-
Shabana Mansuri
(@shabamans) reported
@virginmedia You are a completely useless service provider - am working from home having to hotspot for the whole day until 8am tomorrow morning this is joke! 😡😡😡 #virginmediadownagain