Virgin Media Outage Report in Bryn, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bryn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bryn, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Wigan, Liverpool, Prescot, St Helens, Warrington, Runcorn, Widnes, Skelmersdale and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Wigan |
TV | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Prescot |
Phone | |
| Wigan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bryn, England
Latest outage, problems and issue reports in Bryn and nearby locations:
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
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Rachel
(@rmckeown2010) reported
from
Warrington, England
@virginmedia has the tv channels gone down? As there seems to be a problem with mine 😩
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia standard day again today WiFi has failed over 6 times on the phone for an hour and get cut off again!! If I could get through I would cancel may just have to stop paying my bill you might contact me then #poorservice #nointernet #p
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Shevington, England
@virginmedia we have NO Internet at WN6 8BQ ALL DAY. This is very, very poor. What is the problem??
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬
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Timothy Haines
(@Timuslloyd) reported
from
St Helens, England
And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
When you cancel a direct debit pending an overpayment query, an extortionate figure is taken by them, you get charged £7.50 for late payment, you are on hold for 45 minutes and then they say the direct debit wasn’t cancelled 👀NEVER CHOOSE VIRGIN @virginmedia @SCOAF_UK
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Wigan, England
@virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Yes keeps shutting down then going through the start up routine on the modem green light etc sometimes it’s off for 10 mins sometimes longer but can happen up to 7/8 time a day
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia I know that it says there are issues in the area
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Today so far so good but this has been happening every day for the past 2 weeks but I can never get through on the phone on hold for an hour at a time only to be cut off!! Went off again twice last night trying work from home is impossible
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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Graeme Buck
(@g8uck) reported
from
Widnes, England
Wow @virginmedia on hold to your customer service team for one full hour and it’s cuts me off absolute joke of a company!!! My next call will be to cancel 🤬
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sarah ellingham
(@liverlas) reported
from
Liverpool, England
@virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Tray
(@LizTray) reported
@virginmedia I am giving up. I did not ask you for account info. I simply asked you to tell me when the N8 signal failure will be fixed. You do not need account access to do that. You work for Virgin. Contact yourself and ask for the answer.
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Brooklyn
(@Fallen_Ra1n) reported
@virginmedia Spoken to them multiple times, they say they'll send an engineer over and then never do
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kiap79
(@kiap791) reported
@virginmedia Ive literally told your staff which team need to come round to fix the issue and yet nobody seems to know how to do this, @richardbranson you really should go undercover and see how your customers are treated!
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mars⁷ 🏳️⚧️
(@drlybeloved) reported
@virginmedia hey do you guys want to maybe explain why it's going to take you a whole week to send out an engineer to my area to "diagnose the problem" with my hub being broken even though i know it's completely dead because of the ******* thunderstorm???
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carol stevens
(@CarolSTilly) reported
@virginmedia Engineers. He said he's checking to see if we have excess wiring and that our house has been identified as having poor signal. probably legitimate but just being cautious. Thank you
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Catriona Clarke
(@CatrionaClarke) reported
@virginmedia Yes, it is showing an outage. It says an engineer is working on it, but the time it’s set to be fixed has gone from 4pm today, to 9pm tonight, to 9am tomorrow morning. You have already lost me a day at work and I’ve missed a deadline. You need to sort this now.
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Cass
(@loscassidy76) reported
When u order a mobile Phone on Sunday with @virginmedia because urs has been stolen & u still don’t have it. & all u get off support is u will get ur agreement contract email in 24/48 hours. Sunday to Thursday hmm how many hrs? Shocker customer service. Fast enough to take the £
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Liz Tray
(@LizTray) reported
@virginmedia I've done ALL THAT. I have to go. If you are not going to help, don't help. But don't tell me to do basic stuff.
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sam🤍
(@areyouthick) reported
nah virgin media is from the pits of hell, best broadband in the UK ?? more like dog ****
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Loic Baudry
(@LoicBaudry3) reported
@virginmedia Hi I can’t see anything and have restarted my hub twice. White flashing light followed by solid red. There’s no network, everything is tight in place. Can you escalate for area check please? CR20PH