Virgin Media

Virgin Media Outage Report in Haydock, St. Helens, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haydock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haydock, St. Helens, England 10/31/2024 09:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haydock, St. Helens, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Bolton, Wigan, St Helens, Prescot, Runcorn, Widnes, Newton-le-Willows and Eastham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomLiverpool TV
United KingdomWarrington Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Haydock, England

Latest outage, problems and issue reports in Haydock and nearby locations:

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

  • snathe Him Over There 💙👨‍🚀🚀 (@snathe) reported from Halewood, England

    The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

  • SharronRawlinso Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

  • J_w_D94 LeChonk (@J_w_D94) reported from Horwich, England

    @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Amy09424661 Amy (@Amy09424661) reported

    @virginmedia I have given customer services a call. 3 times. Between,them not being able to speak properly and their full of crap responses. They are about as useful as a chocolate fireguard. Looks like you're just as crap! So why have a social platform to be able to do nothing!

  • cutesickk 🦇 🖤 (@cutesickk) reported

    @virginmedia @tailsandtea Yodel is completely down. They've turned off their online chat features, the web help and the phone lines as well as the tracker. No. She won't have heard from them. No one has

  • MiaBarlow19 Mia Barlow (@MiaBarlow19) reported

    @virginmedia Hi, the issue has hopefully now been resolved over the phone thanks

  • ConorHalpin14 Conor Halpin (@ConorHalpin14) reported

    @virginmedia is wifi down in north Dublin (swords) area? Showing as connected on all devices but not actually getting a connection

  • jack82530504 jack (@jack82530504) reported

    @Brittan49970058 @virginmedia @virginmedia instead of giving everyone the same generic response. Why don’t you just fix your shoddy product? Probably the worst provider out there.

  • thelightman93 Mr Man (@thelightman93) reported

    @1NeilWinter @virginmedia Currently into hour two on hold on their live chat and fully expecting to get kicked off imminently… @virginmedia customer service is a joke these days..

  • FrankieJack69 Frankie Jack (@FrankieJack69) reported

    Anybody else in the #Edinburgh area having trouble watching @STV @ITV on their @virginmedia service? I’ve had days of colour pixilation and hit & miss with subtitles. What a pain.

  • MattAlbans Msgr. Matt 🇭🇷 (@MattAlbans) reported

    @virginmedia Problems with my broadband

  • glasgowgirl31 Glasgow Girl (@glasgowgirl31) reported

    @virginmedia hi, I’ve been trying to make international calls for the last hour. Im just getting a busy tone. I called your CS & they’ve arranged an appt for tomorrow but i don’t get why you can’t fix it on your side now. Every other call works.

  • MattAlbans Msgr. Matt 🇭🇷 (@MattAlbans) reported

    @virginmedia My broadband doesn't reach my mother's bedroom, I've spoken to the help desk this evening and said all is fine but some of my connections are poor when the router is in the next room?