Virgin Media Outage Report in Haydock, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haydock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Haydock, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Prescot, Liverpool, Wigan, Bolton, Southport, St Helens, Widnes, Runcorn and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Wigan |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haydock, England
Latest outage, problems and issue reports in Haydock and nearby locations:
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Donna
(@Donna19711968) reported
from
Newton-le-Willows, England
@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Lozdan
(@davidlozdan) reported
@virginmedia more of my life wasted trying to get help from customer support.. Put on hold for 25 mins and then cutoff...is this really how to treat a customer of 10 years
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kalum loftus
(@mr_loftus) reported
@virginmedia just had a bad experience with a woman on the phone over an hour trying to get a new router because signal keeps dropping and it sparks when I tried to reset it
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DC
(@drewclayton2009) reported
@virginmedia I pay for 600mbs but only getting 50-60mbs. Been through troubleshooting, turned it on and off (classic) can you help?
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tracy irvine
(@click66) reported
@Tottenham70 @virginmedia The problem was it came back on and we had to suffer watching Tottenham
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Gail 💙😷
(@Gailthefragle) reported
@virginmedia I wish to terminate my contact with you, how do I go about this in the simplest way.
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SanamBF
(@BfSanam) reported
@virginmedia I have called almost 7 times in one day and still no resolution to this problem! Had the engineer out who left the job half way as he had another job to go to! Sort your service out
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Lorraine Sarsby
(@BusheyPromo) reported
Is it just me or is it outrageous @VirginMedia are charging a cancellation fee because we are moving to an area they dont cover so cant continue with their service? Surely this cannot be correct it is certainly unfair. Maybe @MartinSLewis would comment #outrageous #Disgraceful
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Harini Iyengar
(@Harini_Iyengar) reported
@vmbusinesshelp @vmbusiness Thank you. The connection was finally fixed at 1644. Next time, I will call this number & chase them! I think eight hours is too long to take to fix a broadband connection area fault on a weekday, when so many people are still having to work from home.
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Neil Barlow
(@Neil_Songwriter) reported
@virginmedia 92.42 mbps which isn’t good enough when I’m paying for 200mbps. No issues in area either.
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Lorraine Sarsby
(@BusheyPromo) reported
@virginmedia But what about all the years we remained with you when out of contract? Would happily stay if you covered the area we are going to, if you can't provide service don't penalise me?