Virgin Media Outage Report in Haydock, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Haydock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Haydock, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Bolton, Wigan, Runcorn, Eastham, St Helens, Southport, Widnes, Prescot, Ormskirk and Leigh.
City | Problem Type | Report Time |
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Liverpool | TV | |
Warrington | Internet | |
Liverpool | Internet | |
Liverpool | TV | |
Liverpool | Wi-fi | |
Liverpool | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Haydock, England
Latest outage, problems and issue reports in Haydock and nearby locations:
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia As per usual there’ll be no problems in the area, I’ll get told to unplug the box, then you’ll book an engineer for about 5days time, meanwhile the problem magically disappears #badservice
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JoelJelen
(@JoelLJelen) reported
from
Liverpool, England
@virginmedia it’s 2019, your online customer service is so poor and your offline telephone service saw me waiting 15 mins and still in a queue! Given up.
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Tony Zeverona
(@Childwallcable) reported
from
Liverpool, England
@virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back
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Zara
(@zaracharles) reported
from
Liverpool, England
TWO hrs spent on to @virginmedia trying 2 fix my continuous starting up screen. Was promised a call back the following evening, which never happened !!! Feel I have been more than patient, to be majorly let down #whatamipayingfor 😡
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia
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Neil
(@spuddy1878) reported
from
Liverpool, England
@virginmedia Two different mobile phones and no joy at all. It’s picking up another WiFi signal from someone else but not from my home.
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Hannah
(@ShitofHan) reported
from
Liverpool, England
I hope to god my mum gets rid of @virginmedia this week! Sick of her paying like £112 for shut service. I’m constantly on 4G
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
@virginmedia Internet gone again. Second time today. Bottom light goes white and starts flashing, then green and flashing. Then the arrows light up green and flash. I can’t get 24 hours out of this service. This isn’t what I pay for and it’s terrible service.
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Rian Murray
(@rian951) reported
from
Westhoughton, England
@virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia hi can you help me sign in been trying to contact customer services for over 2 hrs tonight
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
Aaaaand @virginmedia broadband is down again. Useless.
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia Hi was supposed to be yesterday between 12-4 but got a text on Friday night saying issue has been solved. So they did not come out even though they didn't say they were not coming and I waited in for them. I think I have a faulty hub tbh
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia Hi it’s media service I cannot set up an account please help
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Best
(@Besty06) reported
Disappointed @virginmedia & their lack of response to my complaint.
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Unicorn Gaming 🏳️🌈
(@UnicornGamingUK) reported
@virginmedia My internet is so buggered it doesn’t accept the captcha and yes, before you ask, I am doing them correctly. So just can’t login at all.
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Rajat Solan
(@rssr43) reported
@virginmedia I have already filed 2 complaints and spoken to the team , all they try and do is sell me WiFi repeaters . But I get the issue in sane room at times . @Ofcom the broadband speed code does not help , what to customers do if the WiFi hub is so poor even if wired speed is ok
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Chandni Chauhan
(@chandniic) reported
Wow! 2 tried phone calls and 2 and half hours later and still no response from @virginmedia! Absolutely appalled with the service that they’re meant to be providing!
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whippletom
(@whippletom) reported
@virginmedia It's fine! Just a doubling of my bill at the end of contract, then the dance where I have to pretend to leave, go through three customer service agents, until you put it back down to where it was. All sorted.
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JonO
(@sad_bugger) reported
@virginmedia any chance you can get you billing department to move to service? Still paying for a service I don’t actually get.
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Cass Hoe
(@Hoebomedia) reported
@whippletom @virginmedia Hahaha! I did the exact same thing last week. Many years working in customer service has given me a slight edge though.
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Karen is Correct
(@GetMeAManager) reported
@_jgriffin @VirginMediaCorp @virginmedia CEO will not respond to your half hearted complaint that's most likely your own fault. If they aren't willing to help, it means they aren't at fault and have proof of it. Your next step is the ombudsman.
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KayDee
(@lemon_and_grass) reported
if this is the start of my experience with @virginmedia as a customer, then no thank you! will be cancelling ASAP!
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chanderkala
(@chanderkala) reported
@virginmedia I have spent hours, days, weeks trying to speak to someone at Virgin or even through the webform. I finally spoke to someone who couldn’t understand and just hung up. I can’t answer security questions as my mum never set up the account in the first place?