Virgin Media Outage Report in Haydock, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haydock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Haydock, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Bolton, Southport, Liverpool, Widnes, Warrington, Skelmersdale, Runcorn, Wigan, Prescot and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Wi-fi | |
| Bolton |
TV | |
| Southport |
||
| Liverpool |
Phone | |
| St Helens |
TV | |
| Southport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haydock, England
Latest outage, problems and issue reports in Haydock and nearby locations:
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Stew 🏃♂️🐐
(@StewRuns) reported
from
Wigan, England
Dear @virginmedia the wifi out of your router is ****!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Crosse
(@joecrosse25) reported
@virginmedia Yes i checked for faults in my area, its always like this and amazon prime app isnt working on the tv box! That many problems i could cancel my contract without charge
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George Griffiths
(@GeorgeContainer) reported
@virginmedia Thanks but the issue isn't monetary at all, its five weeks without interned during a time when I am working from home. Another three weeks is frankly unacceptable.
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Dav Hunter
(@justdavidhunt) reported
Fault with my @virginmedia tv box, tried calling that give you a link to diagnose the problem instead of talking to someone, link does not work. Absolute joke @virginmedia and you want to charge another £9 for this service!
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Achin Jhawar
(@achinj) reported
@virginmedia is there mobile and broadband issues in SW20? Service checker is not showing anything but i don't have broadband and even mobile data is too slow.
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Rob Collins
(@R_J_Collins) reported
@virginmedia However if I want to get rid of expensive unused services its impossible to get through to your customer services team. 5-days and counting. Is that a reasonable way to treat your customers @virginmedia?
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🌟 MrsH 🌟
(@Donnavkebab) reported
Appalling customer service yet again from @virginmedia and the stupid chat bot system... eventually get through to someone who doesnt understand what I want and refers me back to the chatbot which says there aren't any humans available - WTAF!!
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Gray Dobbs
(@GrayDobbs) reported
@virginmedia It’s on but running very slowly. WiFi isn’t great. It’s been slow like this since Thursday.
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Georgia
(@GeorgiaTsiakki) reported
@virginmedia hello, there seem to barriers to cancellation with you. I called to cancel+went through each stage of the call smoothly. I explained I wanted to cancel+after that, the line I was transferred to never picked up. perhaps you deliberately ignore lines for cancellation?
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BigYin😜
(@badassscotsman) reported
@virginmedia Feel free to cancel it yourself. Like I said we have cancelled all the direct debit to. And as soon as sky fits everything in next week I will send your modems and tv box back recorded delivery. You should treated your coustmer way better instead of hanging up the phone
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George Griffiths
(@GeorgeContainer) reported
@virginmedia this delay of 3 more weeks means I won't be connected for work and will cause lots of issues. I expect you to get in contact to resolve this ASAP. Absolutely fuming at the delays, poor service, and arrogance.