Virgin Media

Virgin Media Outage Report in Haydock, St. Helens, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haydock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haydock, St. Helens, England 03/18/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haydock, St. Helens, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Prescot, Liverpool, Wigan, Bolton, Southport, St Helens, Widnes, Runcorn and Ormskirk.

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City Problem Type Report Time
United KingdomWarrington Internet
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomWigan Internet
United KingdomBolton Internet

Community Discussion

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Virgin Media Issues Reports Near Haydock, England

Latest outage, problems and issue reports in Haydock and nearby locations:

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Bolton, England

    @virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Well I was meant to be getting a phone back at 1 to speak to the manager, because of how one of your customer service spoke to me earlier on but no phone call

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia Hey @virginmedia , can we arrange you to call people back rather than sitting in a queue listening to terrible music and running up mobile bill costs?

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @virginmedia are your call centre staff ***************? Ones just been an idiot to me sounded like he couldn't be arsed while ones just sent me down a line that rings out constantly for 20 minutes. Both asked me different security questions and one flat out refused

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.

  • ShevingtonShark SHEVINGTON SHARKS (@ShevingtonShark) reported from Wigan, England

    @virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia Exactly the same happened to me just, even had one of the call centre staff say I would've get a dead line when I told her I definitely will. She still transferred me down a dead line. Got told that changing provider isn't a good enough excuse to leave. Its my choice! 😡

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia I need help with getting a number so I can call up and cancel the subscription we have. The broadband has been terrible for over a month now. Was told last week there was an issue with the router and we would receive support and have had none and it’s impossible to get though

  • Anupdesh_UC SharmaUC (@Anupdesh_UC) reported from Liverpool, England

    @virginmedia is there are service interruptions in L11? I’m not able to get access to the internet..

  • steveeades Steve Eades (@steveeades) reported from Runcorn, England

    @virginmedia Carried out the tests and internet now working but seems slow. Also there is an error noted on the Samsung set top box?

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received

  • FarnworthHarold Harold Farnworth (@FarnworthHarold) reported from Hindley, England

    @virginmedia what a waste of time promised refund for 3 days no internet or tv .no refund then put bill up customer service a joke over 1 hour to get through

  • steveeades Steve Eades (@steveeades) reported from Runcorn, England

    @virginmedia why is my internet not working again? WA7 4RF postcode please advise.

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia I probably would have given them the benefit of the doubt and stayed on when moving house but they can **** off. Hope you have better luck next time 👍

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia That's mental, the options for the departments don't make sense either. To change your package, moving home or thinking of leaving us press 4.I press 4,how can I help you, thinking of leaving you, we can't do that here we will have to transfer you to another department.**** off

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Need to cancel my @virginmedia contract as the price is going up but the only way to cancel is by phone, with up to an hour queue time. Brilliant.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia I’ve just told told by one some in your team that, there trying to educate me and that I’m rude. After I asked to speak to there manager because they wasn’t getting the reason of my call today

  • tonycarroll14 Tony Carroll (@tonycarroll14) reported from Liverpool, England

    @virginmedia Hi guys, was wondering if you could please help my Virgin isn't working!

  • RagnarokAhead Technical Issues ☭ (@RagnarokAhead) reported from Runcorn, England

    Imagine my shock that @virginmedia has absolutely shafted me yet again and gone down. Can't believe I'm paying for this, utter incompetence

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alexhobson Alex Hobson (@alexhobson) reported

    @virginmedia @Tyson_Fury @DillianWhyte Doesnt work, Twenty five English pounds 🙄

  • JamesCh85076099 James Chapman (@JamesCh85076099) reported

    @virginmedia @Tyson_Fury @DillianWhyte Not working. Sort it out virgin just spent £25 and have a blank screen

  • ShaunHarley06 Shaun Harley (@ShaunHarley06) reported

    @virginmedia is having an absolute mare, the PPV channel for the @Tyson_Fury v @DillianWhyte fight has gone down with an estimated fix time of 10.20pm…. That’s gonna cost them a few quid in refunds and lost revenue. 😫👀… #streamtime

  • SamKimLee86 Samantha Lee (@SamKimLee86) reported

    @virginmedia @Tyson_Fury @DillianWhyte Might help if we could watch it

  • KevinNorman79 Kev 💜🖤🇺🇦 (@KevinNorman79) reported

    @brand_armstrong @virginmedia I'm starting to wonder if VM are financially f***ed. Boxing not working today. Also today all Netflix accounts have been paused for those who recently took the the Ultimate Volt bundles with Netflix incuded. And apparently the email system is down as well. Not a good look!

  • mitch_cork Mitch cork (@mitch_cork) reported

    @virginmedia what is happening I have paid for the boxing and it’s not working is this some kind of joke how do I get a refund ! Awful service

  • TheWritus Alec (@TheWritus) reported

    @virginmedia @Tyson_Fury @DillianWhyte Not if you’re paying through virgin media. It’s broken guys, fix it

  • belovaciteh Captain Cerys DW SPOILERS (@belovaciteh) reported

    @virginmedia @Tyson_Fury @DillianWhyte Not working just saying there is technical difficulties after paying

  • BoBurtinshaw Bo Burtinshaw (@BoBurtinshaw) reported

    @virginmedia @Tyson_Fury @DillianWhyte Bought but got an oops screen wtf is going on

  • Joshua50227705 Joshua (@Joshua50227705) reported

    @Boxinglady88 @BTSportBoxing @virginmedia I have, just a broken link