Virgin Media Outage Report in Haydock, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haydock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Haydock, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Prescot, Liverpool, Wigan, Bolton, Southport, St Helens, Widnes, Runcorn and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Wigan |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haydock, England
Latest outage, problems and issue reports in Haydock and nearby locations:
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Woggy
(@Allenwalkden) reported
from
St Helens, England
Internet @virginmedia is down in WA10 and your device status page is giving a 404
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia They will disconnect my services but it might take 24 hrs..as I say if Openreach come and find I have a working phone line then them and Sky will cancel ny ibstallation! Please can my phone but turned off as of midnight or at least mych earlier than 24hrs?
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@Deanzey @virginmedia But it never… I used mobile 5G 😜
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Chris Greenhalgh
(@Ceasar_1990) reported
from
Liverpool, England
Virgin media internet is the worst 😤
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Well I've just had a "sort of" resolution but still not really acceptable. I gave 30 days notice to cancel my services as want to get Sky. Sky and Openreach are coming tomorrow to fit phoneline & services. I have booked a day off work for this. If there is still (cont) >>
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia Yes I'm still experiencing issues. Iv paid for somthing that I still havnt got.
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?
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Whittle
(@Stixx1979) reported
from
Liverpool, England
@virginmedia Unless you can locate the mobile phone that never reached me in August 2020, employ more peoley to deal with customers and open shops again , I shouldn't think there is thank you.
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Andrew Olive
(@Cityredandy) reported
from
Boothstown, England
@virginmedia It is now showing me what's available but will not allow me to sign in?
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@richardbranson I experienced the worst customer service ever from @virginmedia. Can someone explain to me why new customers get a better deal than loyal existing customers? It's criminal in this day and age really isn't it?
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Why have a Twitter presence when you can never answer account specific queries? It's a ridiculous set up.
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
The customer service offered by @virginmedia has now reached such comically useless levels that they're now making it next to impossible for me to pay them for their services!
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will hughes
(@willhughes15) reported
from
Risley, England
@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@richardbranson @virginmedia has to be the worst company for customer service I have ever come across in my 41 years on this planet. 2 hours on the phone yesterday and today and passed from pillar to post and still non the wiser. Absolute disgrace and I’m being kind !
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@virginmedia Never any perks for exisiting customers 🙄
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Susan Rigby
(@terrificsue) reported
from
Wigan, England
@terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@richardbranson I experienced the worst customer service ever today from @virginmedia. Can someone explain to me why new customers get a better deal than loyal existing customers? It's criminal in this day and age really isn't it?
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@virginmedia Us? As in your sub contracted call centre who's staff are not actually Virgin employees? Yeah, tried that and they can't look after Virgin's loyal customers either. I'll just leave, and come back in 3 months like I was told too. Shambolic customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaad💋
(@JadeeLowe) reported
@virginmedia can you reply please as nobody is still answering the phone been trying since 9:30 last-night to deal with this! Im a new customer and this don’t look good.
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Northamptonbaggie
(@Northamptonbag1) reported
@william62420336 @virginmedia As an existing customer they offerd me a deal, but i was lied to and missold a contract which should have cost me less but when i got first bill cost me more. Escape while you can @virginmedia disgraceful company
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Ashwin DeSouza
(@ashwinsdom) reported
@virginmedia I understand all of that. I had BT before and comparing virgin performance against that ref.On a 54MBps plan, I never had issues wrt speed with BT.Same number of devices. Now a 100Mbps fibre plan from virgin and I get 6Mbps and not to mention many blind spots. Is this acceptable?
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Chantel Thompson
(@chantelthompso2) reported
@virginmedia can’t get through on online chat or by phone to cancel my service. Could I speak to someone please?
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Greg Pike
(@greg_pike77) reported
@virginmedia Do you actually have any customer service agents? On hold for an hour so far...
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Northamptonbaggie
(@Northamptonbag1) reported
@virginmedia I was lied too pure and simple i have been to every team in virgin media. What are you going to do ask me to text some faceless ******* in india or the Philippines? I will continue to recommend to do what i am take vm to the regulator will cost you a fortune.
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Myrongaines
(@myrongaines88) reported
The English are clueless. PL refs are clueless. @FA are clueless. I do not want to hear clear and obvious ever again. Games gone. Calling Virgin Media to cancel my black friday renewal now. #BHALIV
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Shelle
(@KittyKass8) reported
@virginmedia Hi , am waiting for a chat on the Virgin media chat service
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Dom Barnes
(@domster) reported
@stef @virginmedia @CuckooInternet Ah not available in my area. VM was all fine until June. Since then it’s been regular issues. At first it was totally dead internet for minute or hours. Now it’s these packet loss blips that happen.
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Northamptonbaggie
(@Northamptonbag1) reported
@ChoudhuryJie @virginmedia I am in the same position they sent me a letter telling me to text them or they would close the complaint in 28 days. Spent 8.5 hours texting yesterday. Have decided to go to the regulator CISAS costs you nothing but costs vm every time and they lose 90% of cases