Virgin Media

Virgin Media Outage Report in Haydock, St. Helens, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haydock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haydock, St. Helens, England 09/27/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haydock, St. Helens, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Bolton, Runcorn, Wigan, Skelmersdale, Southport, Widnes, Warrington, Prescot, Leigh, Upholland and Roby.

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City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomBolton Wi-fi
United KingdomLiverpool Internet
United KingdomRuncorn TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Haydock, England

Latest outage, problems and issue reports in Haydock and nearby locations:

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia Connection problem with Apps. Phone & told to give no. underneath box. Difficult 2 bend down, hold box & phone. How can there b a problem when the TV in other room is working? Sick of having a text to do it myself or ask 4 tech help from someone who can't help.

  • Krys_yogi Ada Yoga🧘🏾‍♀️ (@Krys_yogi) reported from Liverpool, England

    @virginmedia Just seen an update that there's an issue in the area. How long is this gon take to fix? Some of us have work and need to be online. This is rather frustrating

  • AndyDaley Andy Daley (@AndyDaley) reported from Roby, England

    @eddie_corrigan @virginmedia Is it skipper? It's absolutely garbage. Thank god its only twice a year

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia having problems tv channels not working phone 150 not taking calls

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia @primevideosport told me my TV not connected to Internet which it is. Was working and then wasn't. Now working but really sick of reoccurring problems when my @primevideosport goes off & told it's an Internet problem. If Internet problem wouldn't I lose everything?

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair

  • shazzawarrior18 Sharon Wilmot (@shazzawarrior18) reported from Bolton, England

    @virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.

  • sarahnuge sarah nugent (@sarahnuge) reported from Roby, England

    @virginmedia Liverpool not working either, can’t even access website or phone

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • shazzawarrior18 Sharon Wilmot (@shazzawarrior18) reported from Bolton, England

    @virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service

  • shanereeves1982 shane reeves (@shanereeves1982) reported from Wigan, England

    @virginmedia Must be some issue been off since about 10 am but yet internet not affected

  • SteffyJ1 Steph Scully (@SteffyJ1) reported from Warrington, England

    @virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.

  • Krys_yogi Ada Yoga🧘🏾‍♀️ (@Krys_yogi) reported from Liverpool, England

    @virginmedia you guys are really ***************. What's with the network outage?? Please fix this!

  • AnneWoolley1 Anne Woolley (@AnneWoolley1) reported from Hindley, England

    @virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @virginmedia hi I’m having problem with tv and internet service in L25 but you aren’t accepting incoming calls?? What to do?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Andycave Andy Cave (@Andycave) reported

    @virginmedia It’s not 3rd party equipment but mere connecting information needed to make an email address work on a desktop. Configuring it used to come as part of the (pricey) monthly subscription and it still should. I have paid £60 for something that took one minute to fix. #heldtoransom

  • swebbb_ samuel (@swebbb_) reported

    @virginmedia surely you know by now if there’s an outage or something in the Lincoln area it’s been like 40 minutes lmao

  • Andycave Andy Cave (@Andycave) reported

    So .@virginmedia now charges for any technical support that involves its services connecting with something else. Which is a bit like a car’s manufacturer charging you to use it on roads.

  • arunsethu Arunkumar Sethuraman (@arunsethu) reported

    @virginmedia Do you think it’s so easy to get hold of your CS team? On the phone for the last 30 min waiting to talk to your tech team. Same issue has come back today right in the middle of my work day. Check the speed test results below in the last few min. It’s very temperamental.

  • seungjjeong nonaka shana protection (@seungjjeong) reported

    @virginmedia @bffseungmo @bffseungmo don’t be rude reply to the virgin media person

  • KenBailey143 Ken Bailey (@KenBailey143) reported

    @virginmedia I am having router problems. It had been working with both 2.4GHz/5GHz enabled. Today it only works with 5GHz disabled. All devices fail. Router has been restarted. Last week I had to change my Virgin password. So what do I now have to do? I am getting fed up Virgin

  • PGMorg Hauntedhistories (@PGMorg) reported

    @virginmedia I have been a customer for years, and I have not been able to access my email for over 10 hours now...there is zero help on your website

  • Andycave Andy Cave (@Andycave) reported

    @virginmedia If this is how you gouge customers when they have a tiny little issue, don’t be surprised if they don’t stick around.

  • cliff_cliffords Clive Cliffords (@cliff_cliffords) reported

    @virginmedia What’s going on with the Blueyonder email @virginmedia? Why can’t we access emails and when are you likely to fix it? This problem started 3 days ago!!!

  • richardcclark Richard Clark (@richardcclark) reported from Nottinghamshire, England

    @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail