Virgin Media

Virgin Media Outage Report in Haydock, St. Helens, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haydock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haydock, St. Helens, England 03/18/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haydock, St. Helens, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Prescot, Liverpool, Wigan, Bolton, Southport, St Helens, Widnes, Runcorn and Ormskirk.

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City Problem Type Report Time
United KingdomWarrington Internet
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomWigan Internet
United KingdomBolton Internet

Community Discussion

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Virgin Media Issues Reports Near Haydock, England

Latest outage, problems and issue reports in Haydock and nearby locations:

  • AnneWoolley1 Anne Woolley (@AnneWoolley1) reported from Hindley, England

    @virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!

  • DougHall18 Doug Hall (@DougHall18) reported from Bolton, England

    @virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.

  • shell634 Michelle Oldroyd (@shell634) reported from St Helens, England

    @virginmedia problems in St Helens WA9 any chance you know when will be back up and running had an outage all day before Christmas too and now again no TV !!

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.

  • shell634 Michelle Oldroyd (@shell634) reported from St Helens, England

    @virginmedia Yeah I did initially and then doesn't load the page Tried calling just automated sent me links to mobile the same links already checked and then hung up No estimated time of when will be fixed.. I guess it's with people finishing work and realising their service is down hmmm

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • shell634 Michelle Oldroyd (@shell634) reported from St Helens, England

    @virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia If does now. 12:00. That's 17 hours without service.

  • shell634 Michelle Oldroyd (@shell634) reported from St Helens, England

    @virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!

  • shell634 Michelle Oldroyd (@shell634) reported from St Helens, England

    @virginmedia The TV is out The box just keeps going from no signal to starting up on a loop Currently ourphone line isn't working again I've lost count of how many engineers have been out ! We are paying just under £100 a month for what ?? Thankfully internet ok I'm a home worker !

  • shell634 Michelle Oldroyd (@shell634) reported from St Helens, England

    @virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.

  • shell634 Michelle Oldroyd (@shell634) reported from St Helens, England

    Here we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia I've woken up to no Internet service at all, again

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ianrussell1962 Ian Russell (@ianrussell1962) reported

    Virgin Media for business you really need to get your act together. Your poor staff what they must have to put up with and getting through can be frustrating to say the least for such a huge company you have some serious flaws. No internet for a week and probably beyond.

  • agsglassforcars AGS Glass For Cars (@agsglassforcars) reported

    @hohumph @virginmedia There jokers put the phone down on me after 49 mins the external team said the work was completed on the 19th I xalled twice yesterday to confirm the internal fitter came today after waiting in all afternoon and there is no cable work untter liers

  • MrJGRMac officialjrmac16 (@MrJGRMac) reported

    @virginmedia Notice? It’s still not fixed, been told I need to call back tomorrow in 24 hours to raise the issue as your systems are down at your technical team. #soundslikealoadofbull

  • ArdyllVirtudazo Ardyll E. Virtudazo (@ArdyllVirtudazo) reported

    @virginmedia No idea at all….it seems every other day this problem occurs.

  • Udeze42 Stephen Rose (@Udeze42) reported

    @virginmedia Don't have any internet or TV but your detector can't even detect by box or that there are any issues. What's going on?

  • MrJGRMac officialjrmac16 (@MrJGRMac) reported

    @virginmedia Your company really don’t care about customers at all… it’s shocking @richardbranson can you help at all

  • appledays55 appledays55 (@appledays55) reported

    @virginmedia Yes..the page says no problems so I rang and the voice message said there are intermittent problems still...

  • daveedjackson David Jackson (@daveedjackson) reported

    @virginmedia I spoke to a Virgin engineer who was visiting a property. He said there was no issue. It’s been flagged incorrectly. I was told 6 weeks ago an another engineer had visited, and all looked fine but the website still says the same thing. Im not arguing. Your system is shocking.

  • MrJGRMac officialjrmac16 (@MrJGRMac) reported

    @virginmedia Finally through to someone and the guy on the phone says he cannot book an engineer so he has passed me through to cancellations to cancel my service. Great service @virginmedia @VirginMediaCorp

  • csandrews123 Carolyn Andrews (@csandrews123) reported

    @virginmedia So finally had virgin installed this pm. Engineer tells me I don't have sky sports HD. Your conformation email states bundle M200 includes Sky Sports HD. Please switchb this on new customer here, not a good experience so far