Virgin Media Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Salford, Bury, Warrington, Prescot, Liverpool, Wigan, Bolton, Sale, St Helens, Widnes, Runcorn and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Right, the only known issues is Virgin Media, tonight I have played 1 full game the other 10 I have backed out of, so my question is what are vm going to do about it, not reset hub, open ports, allow dmz all that crapjust give me what I pay for a gaming broadband like advertised
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the experience I have had of VM ever since I can remember, but it was either you or 6mbps with phone line, but soon I will have fttp with @SkyUK or some other @EE but deffo not you, never ever again @virginmedia.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Reboot all the time, it is crap broadband.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Lag, gaming is crap, your broadband is fast but not a gaming broadband, remember all your gaming 200 and all the other crap.
-
Tony Carroll
(@TCarroll1969) reported
from
Salford, England
@BradHoward3 @virginmedia They CAN'T be that bad...
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.
-
Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.
-
David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
-
Clare 🐝
(@RealClareB) reported
from
Sale, England
@virginmedia Apparently there is an issue in the area. It’s happened quite a few times and as I work from home a lot, losing a half day of work time is very frustrating.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Does it matter what you see, it might matter to microsoft, I buy your internet for gaming, that's it if you get ripped by microsoft that's your problem you sort it that's why I we pay for you GAMING🖕
-
Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
-
toewad1
(@toewad1) reported
from
Salford, England
@Aeroson_ Well said mate, but getting back to virgin media being crap 🤣🤣🤣
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just started gaming, played 5 games backed out of 5 games, lag, lag, lag, come on Virgin sort your crap Broadband out this is so boring and predictable.
-
Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eoin De Héatún
(@Learphollach) reported
from
Neillstown, Leinster
@BorisJohnson @virginmedia @O2 What network are you on?
-
Mark McMullan
(@tartanmarco) reported
Must be purely coincidental that the @virginmedia customer login area is down right after they've sent out the price rise notifications!
-
Jim FR
(@JFRitte) reported
@BorisJohnson @virginmedia @O2 NONE OF THIS WAS DOWN TO YOU! You’re a parasite. A leech. A good do nothing lazy entitled waste of space. #JohnsonOut
-
Sleepy Cat. #NHS FBPE European 💕.Despises Brexit.
(@springsteen50) reported
@NadineDorries @virginmedia @O2 Nadine-as a Minister you never seem to have the true facts.I think you have been in the company ofJohnson too Long.
-
louisa button
(@beachbutton) reported
@virginmedia hi, had a call today to upgrade my package, which I accepted, but now the contract has come through I see the discount is only 7months, not the 18months I thought I’d agreed to. What the quickest way to cancel and be put back onto my old package please?
-
JohnW
(@JohnWeightman6) reported
@BorisJohnson @virginmedia @O2 Your disproportionate joy at a few crumbs. Bad times indeed.
-
Webber Design Ltd
(@WebberDesignLtd) reported
@virginmedia And in the same lockdown, my Virgin Home broadband was mysteriously cancelled/disconnected. Nobody could tell me why and I had to jump through hoops to become a new customer after more than 15 years with Virgin.
-
⭐️🌳⭐️
(@TrickyTreesDave) reported
@BorisJohnson @virginmedia @O2 Trouble is you struggle to even get a signal with #O2 when you're in the #UK they're shocking, ive had no joy with there customer service either, never will i take another contract out with them what a complete waste of a contract....
-
Robin haughan
(@robin_haughan) reported
@virginmedia As ever the number provided is uncontactable from a UK phone (Virgin mobile) from Spain - rings once and disconnects. Can you please figure out how to fix this service at your end - and quickly.
-
🐮The Land of Moo!🐮 🏳️🌈🏳️⚧️🇪🇺
(@MarkyMooUK) reported
@NadineDorries @virginmedia @O2 Same old Tories. Can’t help but lie, lie, lie! #ToriesUnfitToGovern #ToryLiars