Virgin Media Outage Report in Newton-le-Willows, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Salford, Bury, Warrington, Prescot, Liverpool, Wigan, Bolton, Sale, St Helens, Widnes, Runcorn and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
@virginmedia Cant sign in as it's the landlords account 🙄🙄🙄
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Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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DUMBO
(@DumboFi) reported
from
Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Toby Varsanyi
(@tvarsanyi) reported
from
Bryn, England
@virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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Phil
(@philstandish) reported
from
Bryn, England
@virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Shannon
(@ShanRebec94) reported
from
Sale, England
Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
Is there a problem with the wifi @virginmedia in liverpool 🤔🤔🤔
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Lyndsey Moss
(@lyndseym123) reported
from
Halewood, England
@virginmedia Internet issues all morning. Service status checker says no issues in the area & the automated number said to keep an eye on it for 24 hours after finding an intermittent issue. This is unacceptable. We pay a lot for your service and need the Internet for work
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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TonyD
(@tonydavo22) reported
from
Liverpool, England
@virginmedia absoulute joke.. c Worst customer service
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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Nico☀️
(@Neeeko01) reported
from
Sale, England
@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IStreamSandwich - Stephen
(@istreamsandwich) reported
@virginmedia - Hey there! So I have already received my data boost on O2 with Volt, but I'm yet to see one on my Virgin Media... It would be increasing my speed from 500mb to 1gig so I'm excited. Any help?
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Kimbo
(@ArmstrongKimbo) reported
@PandaAkagi @virginmedia Wish I could say the same,tried password change+ online chat,still not working,will have to call tomorrow
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BamBams
(@BamBams39925105) reported
@virginmedia Hes, finalising the complaint as I type to you. I just kep being pushed from one service to next to another then to another. Spent 2 hours so far tonight over this simple thing to put right. Its bewildering.
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martyn
(@martyn332000) reported
@O2 @virginmedia More crap and lies can’t help customers in need of upgrade
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chelsea
(@chels_26) reported
@virginmedia Shocking service, just been disconnected again
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O.B75
(@OB75_75) reported
@virginmedia can you please send me a link/ number or mail address I can amend my current service with your company please
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Dave Clarke
(@bigdaveclarke34) reported
@virginmedia would you please sort your customer service team (Billing Team especially) you have now over charged us twice now (going against what was agreed in contract). I have phoned you up & got nowhere, It is shocking how you treat long standing customers #shockingservice
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neilhazell@blueyonder.co.uk
(@neilhazellblue1) reported
@virginmedia I get a page that says "your email is not available please try again in an hour or call". I am a customer of yours for all except mobile phone.
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Susannah Keogh
(@susannahkeogh) reported
@virginmedia Hi John, we have attempted to but told there was a problem. When we phoned we were told the CM-MAC number didn’t match the one on file, and that the relevant team weren’t available.
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Susannah Keogh
(@susannahkeogh) reported
@virginmedia To call back tomorrow as said nothing they could do. We need to work from home and can’t leave to seek outside assistance due to having Covid. Is there anything you can do to help please? Seems like we might have been sent the wrong box?