Virgin Media Outage Report in Newton-le-Willows, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Warrington, Prescot, Liverpool, Timperley, Wigan, St Helens, Widnes, Skelmersdale, Salford, Runcorn and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Warrington |
Wi-fi | |
| Bolton |
Total Blackout | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
-
Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now
-
val alker
(@ValAlker) reported
from
Liverpool, England
@virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -
-
Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
-
Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
-
Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin
-
Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.
-
claire fraz
(@cfraz172) reported
from
Rainhill, England
@virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service
-
liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
-
Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
-
Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Oh! Virgin Media have said I can't cancel their shite broadband unless I pay £180 oh lordy what would you do! Don't live up to your name stick it up your arse @Virgin
-
Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
-
𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia No problem. I haven’t done that but I will do it now 👍🏼
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just been on to your so-called support, he ran out of ideas so he pretended he couldn't hear me, obviously, if he didn't he would have called me back, I need to cancel this garbage.
-
David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
-
REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kes
(@kesXIII) reported
@denfazzer @virginmedia @SkyUK Sky & BT use the same network. Depending where you live you might be able to get full fibre now, as opposed to copper from the cabinet, which is what causes most of the network problems. Virgin is full fibre.
-
Maryam
(@Maryam22464486) reported
@virginmedia GET ME RESPONSIBLE PERSON TO TELL ME HOW THEY WILL SORT OUT THE PROBLEM ASAP TODAY!
-
Maryam
(@Maryam22464486) reported
@virginmedia Btw that page you have sent isn’t loading… be thankful of that…any irresponsible reply from you will be posted publicly from now on!!! Now go and find your CEO to contact me wit a solution immediately.. I’ll only accept written email from them from no on!!!
-
Sid
(@Sidneykidney4) reported
@denfazzer @virginmedia @SkyUK If you get Sky you'll need a dish on the wall and lose picture in bad weather or high trees. I did.
-
Andrew Dutton
(@Dut1964) reported
@virginmedia No there are no issues. This has been happening for weeks. All I am continually told is to reboot my router.
-
wayne johns
(@WayneJohns) reported
@virginmedia It’s all of it, wired and wireless. It’s been happening intermittently now for a few weeks and driving us nuts…. Not the service im paying for, for sure.
-
Mark
(@MarkShorthouse4) reported
@virginmedia We would have a lovely time if your service and customer service was better. After 1.1/4 hours of 'live chat' i have been left hanging with no resolution!!!
-
lew
(@LEWR6_) reported
@virginmedia your internet is awful I jitter in spot more than I get to play the game sort it out
-
Maryam
(@Maryam22464486) reported
@virginmedia Btw it’s not a CEO who spoke to me earlier today it was only a manager. So let your CEO show up and cover for the ***** work you are trying to do. From now on I will only expect writing email by your CEO of how they will sort the issue #virginmediadown
-
local
(@localdad772) reported
@virginmedia hey I just took out a contract but out in the install date wrong. I can’t change it without an account and can’t get an account without a bill, help me change it 😭😭