Virgin Media Outage Report in Newton-le-Willows, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Warrington, St Helens, Bolton, Liverpool, Widnes, Skelmersdale, Salford, Runcorn, Prescot, Sale, Bury and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Bolton |
TV | |
| Liverpool |
Phone | |
| St Helens |
TV |
Community Discussion
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Virgin Media Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Steven
(@Smrandall76) reported
from
Salford, England
@elDiabloRojoUK @virginmedia Cancel your direct debit and they'll phone you soon enough. 👍
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Gray H
(@gray_h81) reported
from
Roby, England
@virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡
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Huw Matthews
(@HuwMatthews1) reported
from
Salford, England
@virginmedia Still no response and no internet connection. Cannot get though to your call centre either. We have been paying for a service we are not receiving for weeks. Please respond ASAP.
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia how for I go about getting a new broadband hub please - having so many problems with the current one #workingfromhome #schoolingfromhome
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Brown Pigeon
(@brownpigeon1) reported
from
Liverpool, England
@APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap
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Steven
(@Smrandall76) reported
from
Salford, England
hi @virginmedia Nice to see as a current customer you want to charge me almost 25% more than a newbie for less stuff. Rubbish that
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Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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lucy
(@lucyolix) reported
from
Salford, England
Sick of using my data cos virgin media is crap
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Rob Wood
(@Footywirerob) reported
from
Warrington, England
@virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old
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Paul McDermott
(@pauldmcdermott) reported
from
Newton-le-Willows, England
@a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
.@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Yer Man
(@Drawski5) reported
from
Bury, England
Working from home today with loads of interruptions so thought I’d catch up after 4pm, then just before 5, Virgin Media down yet again. Virgin must sort itself out! Lots of people relying on Broadband to work & it’s down again.
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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Stew 🏃♂️🐐
(@StewRuns) reported
from
Wigan, England
Dear @virginmedia the wifi out of your router is ****!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Azman Ellahee
(@aellahee) reported
@virginmedia Originally it was a house move but because my contract was cancelled (not sure why) I’m now a new customer
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Sarah D'cruz
(@dcruz182) reported
@virginmedia Have done. 3 times. They're sending out an engineer but when he does arrive, that will have been 5 days without any service.
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Dween
(@__dween__) reported
@RichardT135 @virginmedia Latest update that I saw on their service page said 2100 this evening 😩
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Gypsy Lonoce
(@Gypsyola) reported
@virginmedia the service appears to be back. Please please keep it this way! Thanks
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Nadia Meem
(@Nadia__xxx) reported
@virginmedia Yes I've been on the service status checker, it shows that everything is normal.. but that isn't what I'm experiencing.
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Azman Ellahee
(@aellahee) reported
@virginmedia Engineers haven’t turned up, my contract has been cancelled and I’ve been transferred to multiple teams who can’t help - been a customer for 15 years, may need to reconsider
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Ronnie Hampden
(@RocketRonnieRoc) reported
@virginmedia I’m having trouble with the link, I can’t enter anything as the keyboard won’t appear.
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Westcomberesident 💙
(@RichardT135) reported
@virginmedia Thanks for your reply. The problem is wider than Lewisham as we’re in Greenwich. Seems to be across SE London. Is there a way you could email or text private and business customers with regular updates?
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G Eiselt
(@sheoirse) reported
Going to the office as @virginmedia hasn’t been able to fix their faults and I’ve been offline for 2 days now…
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C A M E R O N
(@cameroonhogg) reported
@virginmedia is wifi coverage down across parts of London? Have been trying since last night to get back online…