Virgin Media Outage Report in Newton-le-Willows, St. Helens, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Virgin Media outage reports came from the following cities: Salford, Bury, Warrington, Prescot, Liverpool, Wigan, Bolton, Sale, St Helens, Widnes, Runcorn and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet | |
| Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Clario73
(@ClaireW15691381) reported
from
Warrington, England
@virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!
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Kev James
(@djkevjames) reported
from
Runcorn, England
@virginmedia is there problems in halton/Cheshire area please ?
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Andy Brown
(@AndyBrown55) reported
from
Sale, England
@virginmedia Been better in last 48 hours, has the issue been fully resolved this time?
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Kev James
(@djkevjames) reported
from
Runcorn, England
Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Kev James
(@djkevjames) reported
from
Runcorn, England
Help please @virginmedia is there a problem in the Wa74et area ?
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
@virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@virginmedia I’m a new customer and have installation booked for 24/02 for my broadband. The house currently doesn’t have any TV aerial cables, will these be installed the same day?
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Joe Martin 🌈🌹
(@joemartin66) reported
from
Roby, England
@virginmedia can someone come and sort out the wires left hanging out of the wall of my new home! What an absolute mess Virgin have left no covering and the grid left open! Piss poor workmanship sort it out now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Hall
(@hall_mj) reported
@virginmedia All I want to do is cancel my virgin media services as I’m moving out.
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Sur Travel UK
(@SurTravelUK1) reported
@virginmedia hi, I am currently on hold, I've been waiting for 1hr 17mins and counting, last week it was 1hr 43mins. This isn't an isolated incident. It's an absolute disgrace.
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James LM
(@Winstonulm) reported
@virginmedia She is a nurse who regularly continues to work after her shifts from home so needs internet. What are you going to do about this appalling customer service? #skyisbetter
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Sur Travel UK
(@SurTravelUK1) reported
@VMO2News @virginmedia @virginmedia hi, I am currently on hold, I've been waiting for 1hr 17mins and counting, last week it was 1hr 43mins. This isn't an isolated incident. It's an absolute disgrace.
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G-WBA
(@LocalBaggiesFan) reported
@ChrisoHeath @virginmedia I ended up leaving and going for BT. Should've done it sooner. Once I'd cancelled they kept calling asking to lower the bill or help with the problem. Shame they dont care when you're paying
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ironmace
(@iancrome) reported
Hey @virginmedia I'm having issues with my internet, your status webpage says it's fine yet the call centre guy says it's a problem in our area. Have we just been fobbed off or can you confirm there's an issue in the NR5 area?
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Chris :WBA: Heath
(@ChrisoHeath) reported
Tell you what @virginmedia , they way you look after existing customers is awful. And your wait times on the phones are ridiculous. 🖕🏼
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Matt Hall
(@hall_mj) reported
@virginmedia Yes and I was on hold for a while with no queue number or approximate waiting time. That’s why I went down the WhatsApp route. But that’s been even worse
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Sur Travel UK
(@SurTravelUK1) reported
@virginmedia @EGX @virginmedia hi, I am currently on hold, I've been waiting for 1hr 17mins and counting, last week it was 1hr 43mins. This isn't an isolated incident. It's an absolute disgrace.
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H2H
(@weareH2H) reported
@virginmedia why do I get Bad Request on every page on your website where I look for direct help? My broadband hasn’t been working for days & I can’t seem to reach anybody. I’ve done everything I can myself following the online instructions. Please help as it’s impacting my work