Virgin Media outages and service status in Newton-le-Willows, England

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton-le-Willows, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newton-le-Willows, England

The most recent Virgin Media outage reports came from the following cities: Newton-le-Willows, Bolton, Widnes, Skelmersdale, St Helens, Sale, Warrington, Runcorn, Wigan, Prescot, Leigh, and Altrincham.

City	Problem Type	Report Time
Newton-le-Willows	Wi-fi	16 hours ago
Bolton	Internet	1 day ago
Widnes	Internet	2 days ago
Skelmersdale	Internet	3 days ago
Skelmersdale	Wi-fi	5 days ago
St Helens	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 3 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Jack Kelly (@realjackoh187) reported 11 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Maureen StewartJones (@supergran22) reported 11 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Lindz Devine (@LindzDDub) reported 16 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Anne McCormack (@1AnneMcCormack) reported 18 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 20 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  CryptoDan2k (@CryptoDan2k) reported 21 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Norbert Lad. (@maximuslid) reported 26 minutes ago from Knutsford, England

  @virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.

• 
  GreenWasBlue (@GreenwasBlue) reported 34 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

• 
  Tom Rushton (@tomrushton88) reported 35 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Kevin Dudson (@Duddydudson) reported 36 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 36 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Pauline Hall (@hall291) reported 37 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Mrs Smith (@SmithysMaud) reported 38 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Andy McGill (@andrewjmcgill) reported 49 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 53 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Gemma ≅ (@SimpaticoGem) reported 53 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Steve Pouncey (@Steveo67) reported 57 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Sandy Lindsay MBE 🐝 (@SandyLindsay) reported 57 minutes ago from Sale, England

  Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Réva (@AvaniEbony666) reported 4 minutes ago

  @virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT

• 
  Old Motherduck (@Old_Motherduck) reported 7 minutes ago

  @virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers

• 
  Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported 11 minutes ago

  @virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable

• 
  d_f1888 (@df1888) reported 11 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

• 
  (Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported 17 minutes ago

  @virginmedia Hi, i tried to do that. The virgin worker was rude and uncooperative, I ended up putting the phone down

• 
  Tim 🤘 (@RandomRocker) reported 18 minutes ago

  @PeteUK7 @virginmedia I transferred my mothers account into my name after she passed a few months ago, it all seemed to work but now when I try and login they want my fathers password..who passed away 8 years ago and refuse to let me in without it.. Their account system is awful and they don't care.

• 
  On The Right Side (@antiprotests) reported 20 minutes ago

  @PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.

• 
  Mrs c (@w47carr) reported 21 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  Corax (@Refan80) reported 23 minutes ago

  @virginmedia The fix estimate is not 11am tomorrow and not 5pm today. This is unacceptable, and don't tell me to check the link it tells us nothing. I want an actual human to tell me what is going on. For what you charge the service is piss poor.

• 
  Jessica Louise (@jessica54599486) reported 25 minutes ago

  @PeteUK7 @virginmedia When my dad died i had to cancel his holiday, they accidentally sent me there internal conversation which was them discussing not telling me about the death policy (which would give a full refund ) and to only offer a refund on the deposit. Companies are awful