Virgin Media Outage Report in Roby, Knowsley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Roby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Roby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Warrington, St Helens, Ellesmere Port, Prenton, Prescot, Wallasey, Birkenhead, Runcorn, Upton, Eastham and Widnes.
City | Problem Type | Report Time |
---|---|---|
Liverpool | Wi-fi | |
Liverpool | Internet | |
Wigan | Phone | |
Warrington | Internet | |
Liverpool | ||
Warrington | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
-
David Kelly
(@Sauber_Dave) reported
from
Maghull, England
@virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.
-
Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
@virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
-
Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
-
Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
-
michael old
(@djmikey32) reported
from
Garston, England
@XboxLiveLogon @virginmedia No i dont i want great service and a engineer who turns up when they are scheduled to attend.
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
-
Gerard Bird
(@gedbird) reported
from
Formby, England
@virginmedia very dissatisfied with your customer service for a phone fault that has occurred twice in a week, nobody actively responds to app messaging service and call from my mobile is not producing any better results. For a major communications company it is appalling!!
-
Neil Ashurst
(@neil_pandb) reported
from
Warrington, England
@virginmedia Had four meetings and cheese and tomato pasta for my dinner, but I guess that's not what you meant 🙄 Once again been in a queue for over 20 minutes with no one answering. Guess I'll just have to raise a complaint and go that way 😠
-
michael old
(@djmikey32) reported
from
Garston, England
@virginmedia No call, no message, no email 🤬🤬🤬🤬🤬🤬 this is a service that don't care about there customers obviously......
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
-
Jonesy
(@Jonesj1988) reported
from
Liverpool, England
@virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡
-
steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mrs Thomson
(@MrsThomson10) reported
@virginmedia Your customer service line is appalling. Waited in all afternoon for an engineer and no show. Unable to speak to anyone. Embarrassing lack of customer care
-
Amanda Sedgwick
(@sedge_87) reported
@virginmedia I raised a complaint 21st Dec and then January and still no one has contacted me so don't tell me about your procedure when you haven't stuck to it, I should go to the obudsman @richardbranson @virginmedia
-
Natalie McNair
(@mcnair_natalie) reported
@virginmedia No can you help? I would of logged online but the account is closed
-
phil wright
(@PhilSgtbilko44) reported
@virginmedia Why do virgin media lie to its customers....why do virgin media change the length of your contract without informing its customer? Any response please virgin media
-
Rob Wadrup
(@WadrupR) reported
@virginmedia I’m fuming with your service and your very rude staff, and now tell me after waiting all day I need to phone back tomorrow and a engineer will be out next week disgusting @sky what’s the best deal as my contract has been broken by virgin
-
Jay Patel
(@jaypatel9) reported
@virginmedia Can you tell me if there's an issue with your phone service in the LU1 area? The phone has stopped working all of a sudden. We have tested with another phone but still not working
-
Nic Best
(@76_twintwo) reported
@virginmedia Sorry for the delay. When the wifi cuts out we get the green wifi signal the flashes and the light at the bottom changes
-
Col J
(@coljenks1980) reported
@virginmedia day 3 and still no working broadband.... new customer, spent 3+ hours on hold and more time with numerous tech support and still nothing.... please can you assist!!!
-
Richard
(@MGG123123123) reported
@virginmedia Hey guys# fault reference F008712735. Out now for weeks. Literally19 different dates for a fix. Held for total of 3 hours . No explanation. Simply impossible to use internet especially as kids trying to do education. Impossible to get any feedback. End of our tether . Help
-
Alyssa Melissa
(@AlyssaMelissa93) reported
@virginmedia had my installation with u yesterday. Was promised TP link set up at the time of installation, by the sale rep. Yday engineer came & told me he would send a service engineer to fix this today, not heard anything back & still not connected around my house. Please help