Virgin Media Outage Report in Roby, Knowsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Roby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Widnes, Wigan, St Helens, Prescot, Runcorn, Upton, Prenton, Birkenhead, Wallasey, Ellesmere Port and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
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| Warrington |
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| Widnes |
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| Wigan |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Tom Kelly
(@topbalcony) reported
from
Seaforth, England
@virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side
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Gray H
(@gray_h81) reported
from
Roby, England
@virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡
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michael allen
(@shmike07) reported
from
Seaforth, England
@III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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Rob Wood
(@Footywirerob) reported
from
Warrington, England
@virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old
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Dr Jane F. Wilkinson
(@chlamityjane) reported
from
Wallasey, England
Just tried to contact @virginmedia as we have no WiFi even tho the signal looks strong & like we’re connected - nil. Using data now. In a horrible circuit of click this then that.... come back to same ‘contact us’ page! 😩 An update please @virginmedia !
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.
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Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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Kim Shelley
(@KimmyLFC) reported
from
Seaforth, England
@virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡
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Stew 🏃♂️🐐
(@StewRuns) reported
from
Wigan, England
Dear @virginmedia the wifi out of your router is ****!
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Paul McDermott
(@pauldmcdermott) reported
from
Newton-le-Willows, England
@a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼
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Brown Pigeon
(@brownpigeon1) reported
from
Liverpool, England
@APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🐻Charlie Eisnor🐻
(@CharlieEisnor) reported
Still nothing from them awful service sooner I can move to @virginmedia the better
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David Grant
(@D41Granty) reported
@virginmedia Thanks for the suggestion. I called the 0800 number and spoke to 3 different people. Was promised the area sales manger would call me to discuss solution - they didn’t. Also Vera promised to call me back within the hour to check everything wa sorted, she didn’t and it still isn’t
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Customer
(@Custome92683183) reported
@virginmedia @MiddleGroundSF Don’t worry! If you call is “Hung Up” by our customer services team, we will call you right back!!!! #LIES Hang up when you want! Never call back!!
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ShimmeringTopaz
(@TopazShimmering) reported
@virginmedia Fix your wi-fi, useless
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Brian Stormont 👨🏻🦰
(@brian_stormont) reported
@virginmedia It tells me that I am using an unrecognised access point. I have three rooms with poor coverage and one rarely gets any. Your advisors are searching the internet for solutions which I could do. No one seems to have any knowledge
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Froob
(@FroobMcGuffin) reported
@Max_Poetic I heard so many good things about Virgin Media that when we moved to this neighbourhood that only had a set up for Virgin we went with their most expensive package for internet plus tv. We've never cancelled a contract faster in our lives. Abhorrent service.
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Ji
(@idkjia_) reported
I’m so lost for words. you’re service is dog **** @virginmedia
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Brian Stormont 👨🏻🦰
(@brian_stormont) reported
@virginmedia Off the call now but no resolution anyway
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Guy
(@XirYug) reported
@virginmedia Hello VirginMedia. Is it normal practice for an innocent website search for bundles to turn into someone calling at my door 2 days later ..during a global pandemic ?... that someone was also very rude.
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Martin Deacon-Baxter
(@mortfly) reported
@virginmedia internet down in le67 area UK is this being fixed?