Virgin Media Outage Report in Roby, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Roby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Warrington, Runcorn, Prenton and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia It’s ok I’m not explaining the issues on here then.
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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wayne peers
(@wanner316) reported
from
Golborne, England
@virginmedia Done everything we are even losing signal now when we never did
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Crawford
(@steven_crawford) reported
@virginmedia I've been on hold for 2hrs trying to cancel my service. What's the deal? Both times I've been hung up on. Appalling customer service.
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Neil Crossan
(@quietarea1) reported
@virginmedia followed your advice. Raised a complaint , officially. Rules are response within 48 hours. Nothing back yet but I did send it on Friday good old virgin
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GTT
(@Gturv) reported
@virginmedia Been checking, it appears the TiVo gets its internet signal from the cable? I can’t see a wifi setting to change?
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The Big Unit
(@patrickw1980ooo) reported
@virginmedia Internet down in Kt2. Other users have reported same on downdectector. Your site says no issues.... Can you investigate please
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nichola coutts
(@nicholac82) reported
@virginmedia when do you think you will issue my refund? Left on the 24th June & still haven’t had anything through 👎🏽
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Steven Haddow
(@stevohaddo) reported
@virginmedia if Richard Branson spent less money on rockets to get into space, he could employ more call handlers to provide better customer service #stillonhold #agentistyping...
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GTT
(@Gturv) reported
@virginmedia I have a TiVo box that has become unresponsive on apps. I wanted to upgrade it to a V6. I have a V6 in other room. VM wanted £135 for that upgrade. As a long standing customer on one of the top packages I thought that was outrageous.
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jamie turnbull
(@mancmonkey) reported
@virginmedia what is happening with your service in Wn25xu? Been off since last night, total disgrace in this area, might have to give my custom elsewhere, shame really after 20yrs as a customer
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ThomasSteven
(@ThomasS52550133) reported
@virginmedia is the problem in my area? Postcode HP3!
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Alice
(@crystaliice) reported
@virginmedia there was an outage in my area but the engineer has fixed - thank you!