Virgin Media outages and service status in Roby, England

Problems in the last 24 hours in Roby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Roby, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Wigan, Birkenhead, Liverpool, Widnes, St Helens, Wirral, Ellesmere Port, Prescot, and Runcorn.

City	Problem Type	Report Time
Warrington	Wi-fi	9 hours ago
Warrington	Wi-fi	12 hours ago
Wigan	Internet	13 hours ago
Warrington	Wi-fi	2 days ago
Birkenhead	TV	5 days ago
Liverpool	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Emma Latham (@EmsydilemsyL) reported 2 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Emma (@EmmaZhaan64) reported 6 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Nicola Bates (@Nicolajb87) reported 8 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Lindz Devine (@LindzDDub) reported 16 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Jack Kelly (@realjackoh187) reported 16 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Tim Jackson (@TimmyJ1972) reported 16 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Lesley Murray (@les_murray71) reported 23 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Lindz Devine (@LindzDDub) reported 29 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Jack Kelly (@realjackoh187) reported 31 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Gary Banks (@GaryBan47314801) reported 33 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Martin Travis (@lurkinhead) reported 33 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Andy McKeown (@AndyMcK1982) reported 36 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Pauline Hall (@hall291) reported 37 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 40 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Thomas Evans (@92Tevs) reported 43 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 46 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Rob (@Robertlfc_) reported 46 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  John Kelly (@John_Kelly17) reported 47 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 51 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Christopher Bray (@cbray72) reported 59 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C4D 🦅 #CPFC (@color4d) reported 6 minutes ago

  @GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.

• 
  paul taylor (@pstaylor1412) reported 7 minutes ago

  @virginmedia shocking service !You want to change my elderly mother’s tv package which is far in excess of her needs and charge her extra for it. Fleecing oaps is not a good look after 20 years loyalty we will be cancelling.

• 
  A.Brown (@_DundeePerfect_) reported 10 minutes ago

  @virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.

• 
  Nigel barber (@Nigelbarber12) reported 10 minutes ago

  @virginmedia @jrdOvn And this is why I’m cancelling my contract. Shocking service.

• 
  Pierce Travers (@piercetravers26) reported 12 minutes ago

  @celticbars Virgin media 2 in Ireland are showing the game next Tuesday if any1 has a vpn it’ll get round the issue and be free to watch on the virgin media player website

• 
  Skinny John (@JLTFC) reported 13 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  Cheryl Brown (@piacapa) reported 14 minutes ago

  @virginmedia awful service. Still waiting for my tech engineer to arrive - time given by a Virgin 12-4pm. Now told another engineer will be with me ‘shortly’ but no time given! Seriously considering switching to BT

• 
  Chambo (@davidc98) reported 14 minutes ago

  @elliviant £32 for 500mb down/up with Virgin Media , they tried making me pay £60 a month , rang them up and told them i was leaving and they put the price down for 3 years

• 
  James Harding (@Harding85Jh) reported 15 minutes ago

  @virginmedia Again @virginmedia still hasn't fixed the problem regarding red button what a shambles

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 15 minutes ago

  @virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!