Virgin Media Outage Report in Roby, Knowsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Roby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Warrington, St Helens, Wigan, Skelmersdale, Birkenhead, Prenton, Widnes, Prescot, Runcorn, Upton and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia Can you help me sort out a contract or I will have to go elsewhere?
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🌸🐾originalkitten 🐾🌸
(@originalkitten) reported
from
Formby, England
When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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Widneschappy
(@Widneschappy) reported
from
Widnes, England
.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert
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Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
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Mark Spencer-Scragg
(@Scraggmeister) reported
from
Seaforth, England
@virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Doesn’t show of any issues no.
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Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
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Roy Mcgaw
(@roymc1980) reported
from
Seaforth, England
@virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting
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Amanda Archer
(@mand102) reported
from
Haydock, England
@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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helena dennis
(@dennis_helena) reported
Still no WiFi can’t work this is not on!! Please help and send someone to fix this @virginmedia
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E R I N M A 😷
(@erinmaochu) reported
@virginmedia You asked is there is anything you can help with. I told you. You pointed me to website to look it up for myself. That’s not customer service. It’s free labour.
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cookii3s
(@cookii3szs) reported
@virginmedia spent 5 and half hours so far on hold now trying to get through to someone to fix my broadband issues
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Joanne 🧘🏼♀️
(@JoanneElliott_) reported
Anyone got their phone with @virginmedia and can tell me how much data I’d need to get him? He’s going to do it through @NOWTV but as I said the WiFi in the Hospital is really bad so has to use mobile data
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Sam Caunt
(@SamCaunt) reported
@virginmedia Status page says no issues. Rubbish. No dial tone. Obvious engineer required. Stop fobbing us off. Get engr out who did not do job yesterday.
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E R I N M A 😷
(@erinmaochu) reported
@virginmedia Yeah but it doesn’t fix the problem if there is one does it??? So it won’t make me feel any bettter...
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Don’t Play With Fire🦅
(@BvllyBxndz) reported
Yo @virginmedia fix your **** internet bruv every time you’re “doing construction” and nothing is ever fixed
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Harry Barrett
(@HTHBarrett) reported
@virginmedia We had an engineer out this morning regarding intermittent internet issues over several weeks, it's now worse. No connection at all today, in BR3 area, can't get through on the phone. How can we get another engineer out ASAP as part of the home works package?
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عمر
(@umar_mohyuddin) reported
@virginmedia Spent over 3 hours this last week trying to get through to you guys as our internet has been shambolic, do you guys not have anyone working in your contact centres or something? Sort it out, terrible customer service, we will be leaving virgin soon.
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Gaz
(@Maudeyyyy) reported
@virginmedia I’ve noticed numerous people are complaining about the same thing in terms of it now showing on the service status. I’ve been waiting on the online chat for over 45 minutes now. It’s actually embarrassing.