Virgin Media outages and service status in Roby, England

Problems in the last 24 hours in Roby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Roby, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Skelmersdale, Liverpool, Wigan, Runcorn, Wirral, Warrington, Prenton, Birkenhead, Prescot, and Billinge Chapel End.

City	Problem Type	Report Time
St Helens	Internet	21 hours ago
Skelmersdale	Internet	23 hours ago
Liverpool	Phone	1 day ago
Liverpool	TV	9 days ago
St Helens	Internet	11 days ago
Wigan	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Lindz Devine (@LindzDDub) reported 11 seconds ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Josh (@Parleyyyyyy) reported 30 seconds ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Elaine Brown (@laineypb2109) reported 5 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Alan Dean (@alandean1878) reported 8 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Maureen StewartJones (@supergran22) reported 9 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  phil61efc (@MirLADas) reported 10 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Colin (@ColinBe76578911) reported 16 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  owen southworth (@obpls1995) reported 17 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Martin Travis (@lurkinhead) reported 18 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  James (@jgrailpics) reported 18 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Mark Langshaw (@MarkLangshaw) reported 29 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 33 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Andrew (@andym1908) reported 35 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Kevin Dudson (@Duddydudson) reported 44 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Pauline Hall (@hall291) reported 46 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Jemima (@JemimaCamhs) reported 48 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  DM 🦌 (@DaveMbootlebuck) reported 49 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Maureen StewartJones (@supergran22) reported 56 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Tony (@AckerHeron) reported 56 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin (@burgcolin) reported 1 minute ago

  @virginmedia no Netflix or apps working! Rang but still not working

• 
  Hadley Gamble (@_HadleyGamble) reported 2 minutes ago

  One hour 25 mins on hold @virginmedia @VirginMediaNews help!

• 
  CaperZz (@zZrepaC) reported 5 minutes ago

  What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia

• 
  Chip Lewis (@crispinlewis) reported 7 minutes ago

  @virginmedia @ChiBkSequels Hey Virgin media, I need to cancel/renegotiate my contract. 30days notice is due at latest next Friday. Do I have e to send you a letter of cancellation or can I actually speak to a human to discuss reduced services/broadband only option, before it’s too late?

• 
  Kevin Burke (@kevin0403) reported 7 minutes ago

  @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

• 
  Win the Farke Lot! 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshLoweLufc) reported 13 minutes ago

  @Leaky23_ @virginmedia See this? Block this customer from any future services!

• 
  Paul goodhall (@paulieg1066) reported 18 minutes ago

  @virginmedia got to be the world’s worst customer service been on hold for hours

• 
  Hadley Gamble (@_HadleyGamble) reported 18 minutes ago

  @isamutlib I gave up at two hours @virginmedia will cancel the service and stop payment. That is a scam.

• 
  Jack Sheldon (@jack6758) reported 20 minutes ago

  @virginmedia hi was meant to have an engineer yesterday to do some groundwork outside of my house but they never turned up

• 
  Steve Furniss (@SteveFurni7742) reported 20 minutes ago

  @virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue