Virgin Media Outage Report in Roby, Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Roby, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Upton, Liverpool, Warrington, Skelmersdale, Birkenhead, Wigan, Runcorn and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Upton |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Skelmersdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Synyster Zero - Mafia (Definitive Edition)
(@SynysterZero1) reported
from
Liverpool, England
@virginmedia No, I'm great. No problems with Virgin Media. 👍🏻
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Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Champagne Papi
(@AnsarTrey5) reported
@virginmedia hi. I have to call you every 2 years to discuss your ridiculous price changes. Last time I waited 2 hours to get through to someone. I just called now and for no reason whatsoever, the call dropped. It does this every time. I know your service is shocking, why?!?!
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californiagirl1994
(@careysgirl50) reported
@virginmedia Reset the hub and it’s still very slow
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Ali
(@AliAlimilburn) reported
@virginmedia how do I raise a complaint via the web when you have now closed my account? Still chasing the refund I’m due 3 months on
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Chris Brown
(@mrchuckbrown) reported
@virginmedia Useless. I’ve called team on many occasions and had many awful conversations, I’m not wasting my time on it again. I need someone senior to expedite this as on VM current timeline it would be almost 3 months from signing contract to installation - probably longer with more delay
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Aaron Quinn
(@Spacemans) reported
@virginmedia Still not working, it all got connected about 5 weeks ago but it’s my first time plugging the box into the tv
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hormonal *****
(@spookyabs) reported
very much hate talking to @virginmedia i just want to cancel my contract and get the final bill why cant i just email and do this???? i know i have an early cancellation fee why cant u just LET ME CANCEEEEEEL
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Birdy
(@BiddyBike) reported
@virginmedia Totally unnecessary obstructive procedure, contrary to good sense, of dubious legality. Like I first said, goodbye. I've had more than enough of your appalling customer "service".
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤
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Stuart Large
(@StuartLargeARB) reported
@virginmedia you sent me a lovely letter about my complaint, you suggested I call your technical team. You didn't provide the number to call... And the problem is I HAVE NO SIGNAL to make a call!
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Ciarán West
(@CiaranWest) reported
Virgin Media Wi-Fi Guarantee is them literally charging you a fiver extra a month to provide the service you were already paying them for, and if they fail you have to sue them to get your fiver back.