Virgin Media Outage Report in Ellesmere Port, Cheshire West and Chester, England
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The latest reports from users having issues in Ellesmere Port come from postal codes CH65 and CH66.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, St Helens, Birkenhead, Liverpool, Runcorn, Widnes, Chester, Prenton, Wallasey, Prescot, Upton and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| St Helens |
||
| Birkenhead |
Phone | |
| Liverpool |
Total Blackout | |
| St Helens |
TV | |
| Liverpool |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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ASH (GEN-X)
(@MrAshleyVP) reported
from
Saughall, England
@melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation
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Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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Gray H
(@gray_h81) reported
from
Roby, England
@virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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Sue Lightfoot
(@suelightfoot) reported
from
Saughall, England
We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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Ben 🌶️
(@TLClassless) reported
from
Birkenhead, England
@Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Dr Jane F. Wilkinson
(@chlamityjane) reported
from
Wallasey, England
Just tried to contact @virginmedia as we have no WiFi even tho the signal looks strong & like we’re connected - nil. Using data now. In a horrible circuit of click this then that.... come back to same ‘contact us’ page! 😩 An update please @virginmedia !
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Sheryl
(@Sheryl83) reported
from
Ellesmere Port, England
@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Brown Pigeon
(@brownpigeon1) reported
from
Liverpool, England
@APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Wood
(@NickyRasTanura) reported
@virginmedia it was truly awful
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ALEX
(@alexwhit3head_) reported
2 weeks without broadband due to @virginmedia - let’s pray hot spot holds out while Friday or it’s getting cancelled 😡 no compensation, no offer of help. pathetic excuse of customer service agents.. the list goes on!
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allthatremains33
(@justinbg89) reported
@virginmedia @mescal_paul Why is the video messaging such garbage. Can't even send a video of my son walking to my mother without it looking like a video shot in 2000
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Afton Water 🏴🇪🇺 #indyref2
(@AftonWater) reported
@virginmedia Yet again without fail your broadband goes down at midnight for an hour! Throughout the day it drops out. You are the WORST provider for getting anything sorted! Useless, in fact WORSE than useless! If you want to know where I live, I live in the 21st century!
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Eu nao sei
(@Investor1904) reported
@laurenpaigesals @virginmedia Dm me I can get you watching the fight, not sure why you wanna watch such garbage but it's okay
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QuestBuggie
(@QuestBuggie) reported
@virginmedia I call and an engineer is coming on Tuesday if it ain't fixed I'll just cancel
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Wullie Oliphant
(@OliphantWullie) reported
@virginmedia You just HAVE to be joking!!! Your service is ABSOLUTELY dire!! KY11 9XH has been on and off for weeks now and when I complain you send me wee texts with list of numbers. This happened two year ago and it's back with a vengeance.
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Supa C
(@SupaC_) reported
My area says no issues can’t even log the issue 🤬 @virginmedia
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charlie clark
(@chaztankclark) reported
@virginmedia why will you not let me log into my account and then when I change my password and you accept the password so you then say the password is incorrect when I try to use it, worst ****** online website in the world
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Abby
(@workidabbz) reported
Hey @virginmedia fix your ****, my broadband is my only means of communication right now and I've just had to pay a ******* tenner for BT wifi to send this tweet and Google why the ******* hub is flashing