Virgin Media Outage Report in Ellesmere Port, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ellesmere Port come from postal codes CH65.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Runcorn, St Helens, Ellesmere Port, Prescot, Wallasey, Upton, Eastham and Ewloe.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Prenton |
Wi-fi | |
| Prenton |
Wi-fi | |
| Birkenhead |
||
| Birkenhead |
||
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
-
Acko *
(@Acko_79) reported
from
Liverpool, England
@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.
-
About Autism
(@AboutAutism1) reported
from
Wallasey, England
@virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor
-
gleeson
(@johngleo) reported
from
Liverpool, England
@virginmedia is there an internet problem in the Norris green area
-
Anthony ajones
(@Anthony1981Feb) reported
from
Birkenhead, England
@virginmedia Still running slow. Averaging around 9-10mbps
-
Global Travel
(@globaltravel39) reported
from
Garston, England
@virginmedia I've been trying for days to get through to change my package, its impossible as im in a queue then get cut off, but you will except my payment tho won't you 🤬🤬🤬🤬🤬🤬🤬🤬 very poor service.!
-
Edward Cawley
(@scubasteady) reported
from
Birkenhead, England
@virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel
-
david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
-
YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.
-
Pritch
(@Pritch533) reported
from
Wallasey, England
Surprise surprise our #virginmedia is down again. No internet.... like this is every month this has happened now! @virginmedia
-
Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.
-
Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
-
Jonathan Marshall
(@liverpool_Jon) reported
from
Liverpool, England
@virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool
-
YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.
-
Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
-
Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!
-
StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
-
Zoey
(@zozzaballs) reported
from
Birkenhead, England
@virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off
-
Woggy
(@Allenwalkden) reported
from
St Helens, England
@sleepydeeves Yep .@virginmedia broadband and TV down in WA10, it's been flakey for months
-
Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
-
JC🔴⭐⭐⭐⭐⭐⭐
(@JoeyCaldwell) reported
from
Roby, England
@virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lord Brad Hughes
(@BradleySquiggle) reported
@virginmedia you say you’ve resolved my complaint in an email but which complaint and what has been done about it?
-
Ness
(@baggiesbabe69) reported
@virginmedia How many times do I have to repeat this? The issue CAN NOT be resolved unless there are games on the red button, which there are not! So NO the months long issues are constant & not resolved! Won't be unless someone is monitoring games & complaints DURING the red button games!
-
Simon says
(@ItsOnlySimon) reported
@virginmedia how do I cancel an engineer appointment? Im going round in circles online. There doesn’t appear to be an option to do it from your app. I just keep getting asked if I want to check the connection. NO I DONT.
-
Abigail
(@_abigailweaver) reported
@virginmedia Hey - none of your customer service phone lines are connecting?
-
Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
-
Ben Page
(@benjamin1_page) reported
@virginmedia This is the main issue. Where on my account can I book an engineer. Your website just keeps me in a merrygo-round. on the help pages which are not very helpful.
-
John Krafts
(@pqsjtp9p6w) reported
@virginmedia That facility appears to be temporary disabled. The recorded message from your faults line just says there is a complete broadband outage. Completely in the dark and very unhappy
-
Jon
(@jon_Oncecontent) reported
@virginmedia Another mistake - been sent out 2 normal sims not data sims - another mistake are you reading this??? - the original dongle you sent out doesn’t even work - we work from home - what compensation are we going to receive from your continued poor service
-
Vipul
(@vipul_chem) reported
@virginmedia Such horrible customer service. I didn't expect this at the beginning of a new contract.
-
Sam
(@Eri4lc247) reported
@virginmedia Please fix the ongoing problems affecting Oadby… I know you’re working on it but it’s been three days now and it’s making working from home nigh on impossible.