Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, and Widnes.

City	Problem Type	Report Time
Liverpool	Internet	23 hours ago
Prescot	Internet	4 days ago
St Helens	Wi-fi	4 days ago
St Helens	TV	7 days ago
Liverpool	Wi-fi	7 days ago
Liverpool	Internet	10 days ago

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  IDIC (@CharlieIDIC) reported 46 seconds ago from Kirkby, England

  @virginmedia The team have booked an engineer but advised changes on router settings that have made it a bit better until the engineer can fix it properly

• 
  Ada Yoga🧘🏾‍♀️ (@Krys_yogi) reported 2 minutes ago from Liverpool, England

  @virginmedia Just seen an update that there's an issue in the area. How long is this gon take to fix? Some of us have work and need to be online. This is rather frustrating

• 
  𝕯𝕵𝕭1965 (@BigDave767) reported 3 minutes ago from Birkenhead, England

  @virginmedia Hi is there a problem in the CH42 area,some stations like Sky Sports aren’t coming on despite booting the box back up, and the box upstairs is the same

• 
  IDIC (@CharlieIDIC) reported 19 minutes ago from Kirkby, England

  @virginmedia can you remind me the link for customer complaints please. Engineer lied, lost working time now still not right and I refuse to keep paying when I’m not getting a steady working internet let alone at the volt speeds as advertised

• 
  rich cutts (@Cuttsrich) reported 20 minutes ago from Tyldesley, England

  In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair

• 
  IDIC (@CharlieIDIC) reported 20 minutes ago from Kirkby, England

  @virginmedia Looks like your engineer told me he would book a follow up appointment then didn’t bother. Your customer service lately and ability to provide a service are very lacking

• 
  Matthew Jarrold (@mrmrjarrold) reported 20 minutes ago from Liverpool, England

  @virginmedia hi I’m having problem with tv and internet service in L25 but you aren’t accepting incoming calls?? What to do?

• 
  Phil Donoghue (@Phil_Donoghue1) reported 20 minutes ago from Leigh, England

  @virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!

• 
  Helen Walsh-ONeill (@HellsbellsO) reported 24 minutes ago from Widnes, England

  @virginmedia having problems tv channels not working phone 150 not taking calls

• 
  Maureen StewartJones (@supergran22) reported 25 minutes ago from Eccleston, England

  @virginmedia @primevideosport told me my TV not connected to Internet which it is. Was working and then wasn't. Now working but really sick of reoccurring problems when my @primevideosport goes off & told it's an Internet problem. If Internet problem wouldn't I lose everything?

• 
  Neil Friday McGourty (@Mcgourty22N) reported 31 minutes ago from Birkenhead, England

  Got to love Virgin media. The Tv isn’t working so you go to the website to see if there’s a problem or if it’s just you and that isn’t working either. But don’t fear it tells you. The page where you can pay the bill is fine.

• 
  rich cutts (@Cuttsrich) reported 35 minutes ago from Tyldesley, England

  Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia

• 
  Maureen StewartJones (@supergran22) reported 37 minutes ago from Eccleston, England

  @virginmedia Connection problem with Apps. Phone & told to give no. underneath box. Difficult 2 bend down, hold box & phone. How can there b a problem when the TV in other room is working? Sick of having a text to do it myself or ask 4 tech help from someone who can't help.

• 
  IDIC (@CharlieIDIC) reported 37 minutes ago from Kirkby, England

  @virginmedia They’ve sent a signal to it which they say will fix it but it’s even worse now

• 
  IDIC (@CharlieIDIC) reported 42 minutes ago from Kirkby, England

  @virginmedia I don’t want to talk to an Indian call centre going off a script I want a reasonable human who doesn’t work from a script and can help me

• 
  Ada Yoga🧘🏾‍♀️ (@Krys_yogi) reported 46 minutes ago from Liverpool, England

  @virginmedia you guys are really ***************. What's with the network outage?? Please fix this!

• 
  IDIC (@CharlieIDIC) reported 48 minutes ago from Kirkby, England

  @virginmedia He swapped out the router said that solved a bit of the issue but speeds still not as expected then said he would have to book a longer appointment to figure out the issue so he went. Waiting for another appointment

• 
  sarah nugent (@sarahnuge) reported 50 minutes ago from Roby, England

  @virginmedia Liverpool not working either, can’t even access website or phone

• 
  Phil Donoghue (@Phil_Donoghue1) reported 51 minutes ago from Leigh, England

  @virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻

• 
  Andy Daley (@AndyDaley) reported 57 minutes ago from Roby, England

  @eddie_corrigan @virginmedia Is it skipper? It's absolutely garbage. Thank god its only twice a year

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie baxter (@jamieba41435150) reported 5 minutes ago

  @virginmedia is there issues in the sp9 area, as no Internet working?

• 
  B o b W o o t t o n (@bobwootton) reported 8 minutes ago

  @virginmedia Did full reset on router which enabled me to talk to it via hardwired laptop. Tried entering modem mode again, having again, had to repeat escape procedure. Need help getting working modem mode…

• 
  Emma Creasy (@CreasyEmma) reported 14 minutes ago

  @virginmedia Or get a manager to call me back to issue one as they can make call backs

• 
  Scott Cassidy (@scottyjcass88) reported 15 minutes ago

  @virginmedia I just wanted to make sure it was logged and noted. Weather can be massive issues. Thank god it didn't happen on the weekend and the kids have no morning cartoons lol

• 
  𝒯𝑒𝑒 🤍 (@_itsPrincessTee) reported 20 minutes ago

  @virginmedia THE WORST ******* INTERNET EVER. HOW MANY TIMES DO WE HAVE TO CALL UP AND CALL YOU ROUND FOR YOU TO KEEP ******* WITH IT???? Piece of **** company. Do not recommend. Many others agree with me.

• 
  denny (@dennyytm) reported 20 minutes ago

  @virginmedia YOUR INTERNET HAS BAD UPLOAD SPEED AGAIN!

• 
  Alan (@Alan94192460) reported 22 minutes ago

  @virginmedia Hi can’t seem to contact you any other way just had install yesterday but can’t connect Virgin connect app also the light on the hub stays yellow not white please help

• 
  Reagan (@Reaganaa) reported 22 minutes ago

  @virginmedia literal worst WiFi signal I’ve ever experienced in my life I ONLY get WiFi when I’m right next to the box can’t use it in any other room????? What on earth???

• 
  sneaker52 (@sneaker52) reported 28 minutes ago

  @virginmedia No just heard someone in the background and they hung up! I’m assuming there’s 14 day cooling off period. As currently you’ve installed something that doesn’t work. All I need apparently is the wi-fi pods but can’t get anyone to send. Please escalate as a complaint

• 
  Sam Williams (@Will_I_Sam_89) reported 31 minutes ago

  @virginmedia then after multiple service issues, countless customer service embarrassments of disconnecting me. No notes made on my account or hardly any of my issues or actions on your behalf. Changes to my account without permission and then Alex tried to charge nearly £300 2/3