Virgin Media Outage Report in Widnes, Borough of Halton, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, Prescot, and Widnes.

City	Problem Type	Report Time
St Helens	TV	21 hours ago
Liverpool	Wi-fi	21 hours ago
Liverpool	Internet	4 days ago
Liverpool	Internet	5 days ago
Liverpool	Internet	6 days ago
Runcorn	Phone	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Kayleigh Speakman (@Kayls3457) reported 1 minute ago from Abram, England

  @virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!

• 
  Alison Wright ♌️ (@AlisonHopkin) reported 3 minutes ago from Ellesmere Port, England

  So I first get a call claiming to be from @skytv about tech issue on my broadband I said how’s can that be (I’m not with them) they hang up. Not more than 30 mins later same type of call claiming to be @virginmedia about same issue. Numbers calling me are 01639686677, 01793635483

• 
  Rich (@richdavies123) reported 3 minutes ago from Ellesmere Port, England

  @virginmedia please can you fix the terrible signal/interference on the Joshua v Pulev PPV. Ive just missed a whole round of the Bakole fight!!

• 
  Jason Shaw (@RockyPallyEVO) reported 5 minutes ago from Chester, England

  Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

• 
  Woggy (@Allenwalkden) reported 6 minutes ago from St Helens, England

  .@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year

• 
  Andy Gibson (@GibboLFC1892) reported 7 minutes ago from Hindley, England

  @virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.

• 
  HLM (@HelenLMoran) reported 10 minutes ago from Garston, England

  I hate to call a company out online but @virginmedia are awful

• 
  𝕿𝖎𝖒 𝕷𝖞𝖙𝖍 (@the_eporter) reported 10 minutes ago from Ellesmere Port, England

  @virginmedia Hello, myself and a friend are having problems with our remotes not working with our virgin media boxes and would like to know how we can get replacements. Tried contacting on the phone. If there is another number or email we can use could you please forward? Thanks

• 
  Kayleigh Speakman (@Kayls3457) reported 15 minutes ago from Abram, England

  @virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!

• 
  Kayleigh Speakman (@Kayls3457) reported 20 minutes ago from Abram, England

  @virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable

• 
  Andy McKeown (@AndyMcK1982) reported 22 minutes ago from Liverpool, England

  @virginmedia You are not listening. I understand it fluctuates. What I mean is why have I had an acceptable 300meg signal for 11 months & now it’s dropped to below half that? 4 phone calls & two technician visits can’t sort it???? I want what I had!

• 
  HLM (@HelenLMoran) reported 23 minutes ago from Garston, England

  @virginmedia I need to cancel an engineer appointment. I can’t do it online and I don’t have a password to get through on the phone

• 
  emma louise crowther (@emma1995_louise) reported 26 minutes ago from Tyldesley, England

  @virginmedia desperately in need of some help

• 
  Jason Shaw (@RockyPallyEVO) reported 27 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  Lyne (@lynielou72) reported 29 minutes ago from Warrington, England

  @virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.

• 
  Rob (@ListerTheStupid) reported 48 minutes ago from Liverpool, England

  @virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms

• 
  TGVMD (@TGVMD) reported 51 minutes ago from Maghull, England

  @virginmedia internet down again in L31 what’s the fix time?

• 
  Johnny Maxwell (@Johnny_Maxwell) reported 52 minutes ago from Widnes, England

  @virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Andy McKeown (@AndyMcK1982) reported 53 minutes ago from Liverpool, England

  @virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!

• 
  Kara Orford (@KaraOrford) reported 54 minutes ago from Garston, England

  @virginmedia is there an issue with connectivity in L18 this morning at all please? My network is dropping out constantly and I can’t get anything done 😩 #pleasehelp

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  smileyfaceclaw (@tailsandtea) reported 40 seconds ago

  @virginmedia is there a problem in West London. Very patchy WiFi

• 
  Arti Patel (@Arti_K_Patel) reported 1 minute ago

  @virginmedia Thanks for your reply. What is the reason for the delay? It is still very slow, even after a reboot. Are you able to offer some data allowance due the delay?

• 
  mike (@mike_d_hughes) reported 2 minutes ago

  @virginmedia @Wallicimo That’s just a bot lie - you are not there to help

• 
  EY Matters #OneSector #OneVoice (@EY_Matters) reported 3 minutes ago

  @virginmedia 1) For over 5 weeks have had a red light displaying on hub 3.0 with internet and WiFi sporadic ... told by tech as it works now & again I have to wait until not working at all .. All I want is a replacement router as work from home .. pay for Homeworks package too

• 
  Alan Williams (@Alandw) reported 4 minutes ago

  @VirginMoney appears you are as bad for keeping people on hold as Virgin Media. Sent a card that is unusable

• 
  JuanCarlosE8 (@JuanCarlosE8) reported 8 minutes ago

  @virginmedia Yep no known issues, I even tested my kit on the app and no know issues. The speed seems to have gone up now but still keeps disconnecting intermittently which is the main issue! Any idea why this is happening all over the UK?

• 
  Ollie (@OllieMatts) reported 9 minutes ago

  @virginmedia Wifi broadband and wired both down. I ran tests everything shows “working” fine and my router is fine but it’s not nothing has worked since 3am not getting any help or anything tired of this roundabout

• 
  Jordanne Bradley♉ (@JordanneBradley) reported 9 minutes ago

  @virginmedia Yes, we have one wired computer which seems to be working fine but all other devices connected through WIFI are not working. They have arranged for an engineer call out tomorrow although I’m not sure what good that will do, and I’ve already lost a mornings work because of this.

• 
  mike (@mike_d_hughes) reported 10 minutes ago

  @virginmedia Virgin media excell themselves with their response 2 months after I complained they had not connected my phone service... they wrote and said they phoned and couldn’t get through and the solution was “self help”. Absolutely moronic.

• 
  🌸 (@paulasheperd) reported 11 minutes ago

  @virginmedia When you gave me the number. Saturday night also. An apology is great but it doesn’t help