Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/27/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • StuartWilksHeeg Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England

    I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

  • aralph50 Amanda Ralph (@aralph50) reported from Liverpool, England

    @virginmedia must hate all their customers if they treat customers of 30 years this badly @skytv

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia is there a problem with internet in Widnes r has gone off

  • tweetsfromchlo Chlòe (@tweetsfromchlo) reported from Liverpool, England

    Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @virginmedia I know it isn’t correct pal. Hence my initial tweet. Not your fault sorry but an awful experience which I know won’t even register losing 1 customer but I’ve never dealt with such incompetence from every dept so needed to warn others

  • MissDonnaCooke Cookie (@MissDonnaCooke) reported from Runcorn, England

    @virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous

  • MadRabbitLady75 Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England

    @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

  • Rebekah87816847 Rebekah Jones (@Rebekah87816847) reported from Birkenhead, England

    @virginmedia ... down AGAIN ... seriously get it sorted ..

  • Mattj1878 M Joni (@Mattj1878) reported from Warrington, England

    @virginmedia @Tyson_Fury @DillianWhyte It's not working is it?

  • KeithJBolton Keith Bolton (@KeithJBolton) reported from St Helens, England

    @virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is

  • aralph50 Amanda Ralph (@aralph50) reported from Liverpool, England

    @virginmedia worst customer service ever. Have been a customer for 30 years and called today to review my package. 35 minutes, 3 departments later and still no closer to being sorted.

  • KeithJBolton Keith Bolton (@KeithJBolton) reported from St Helens, England

    @virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @richardbranson @virginmedia has to be the worst company for customer service I have ever come across in my 41 years on this planet. 2 hours on the phone yesterday and today and passed from pillar to post and still non the wiser. Absolute disgrace and I’m being kind !

  • MissDonnaCooke Cookie (@MissDonnaCooke) reported from Runcorn, England

    @virginmedia @virginmedia sorry really trying to be chill but this is horrendous customer service. Cut off after 40 mins, call back which I answer immediately and cut off again. No further attempt from your team to contact me. I've told them i want to cancel my order can you please confirm?

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

  • kkgorny1972 Kev (@kkgorny1972) reported from Liverpool, England

    @NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know

  • Joe95976011 Joe (@Joe95976011) reported from Atherton, England

    @virginmedia worst customer service ever

  • Rebekah87816847 Rebekah Jones (@Rebekah87816847) reported from Birkenhead, England

    @followmeplz39 @virginmedia All back up again now .. but seems the whole country went down at once

  • jenlew1983 Jeanette Lewis (@jenlew1983) reported from Liverpool, England

    Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

  • iamcraigadamson Craig Adamson (@iamcraigadamson) reported from Liverpool, England

    Virgin media making Sky look more and more tempting every night. Another outage, come on guys.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • overthinklife Dan (@overthinklife) reported

    @djn2911 @mocktanza @virginmedia They sent me a text warning me about work in my area on the 25th, is your number right on the account? O2 are also doing work this week if you're on that network

  • Mollielouise22 Mollie Louise (@Mollielouise22) reported

    @virginmedia I keep getting phone calls from you but when I answer the phone gets put down on me?

  • Lucebag lucebag (@Lucebag) reported

    @virginmedia I reset the router and got about an hour of service before it dropped again. This has been intermittently happening for a week

  • VUnfathomable 💀 Josh 🧙🏻‍♂️🧝🏻‍♂️ (@VUnfathomable) reported

    @virginmedia The service in Catford has been dreadful recently. My router keeps losing signal.

  • Truthisbest6 Truth is best (@Truthisbest6) reported

    @virginmedia Messaging service a joke. Why do you think I put this on Twitter….Yes because Virginmedia are useless !!

  • thickbrunette Han🦋 $5 onlyfans (@thickbrunette) reported

    Once again my wifi is down… @virginmedia SORT IT OUT THIS IS THE THIRD TIME THIS MONTH 😩

  • clykiard clykiard (@clykiard) reported

    @virginmedia Virgin Broadband not working once again … once again blaming the hub like last time when it turned out to be area problem… it’s a joke

  • Jdd535 John D (@Jdd535) reported

    @virginmedia No n can't contact customer services.. terrible n disappointed yet again!

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported

    What happened to the iOS @virginmedia app, used to be able to setup recordings etc - now just a website (bad) front-end

  • indejames James Carter (@indejames) reported

    Weird how the only pages with Gateway Error 400 on the @virginmedia website are the ones to cancel or downgrade...