Virgin Media Outage Report in Widnes, Borough of Halton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, Prescot, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 16 minutes ago |
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TV | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
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Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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AnotherBeardedphotographer (@Anobrdedphoto) reported from Birkenhead, EnglandAnyone else with @virginmedia on the wirral having Internet problems? Not had anything for 2 days. Called to check fault an automated voice says there's an issue and cuts off.
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Angus Gillan (@angusgillan) reported from Seaforth, England@SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?
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Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England@virginmedia been a customer for 10 years. Bills going up again and customer service less than helpful. Amazing deals for new customers though😡
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted
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Angus Gillan (@angusgillan) reported from Seaforth, England@SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?
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Bronwyn Galloway (@GallowayBronwyn) reported from Garston, England@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert
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James Donnelly (@jm_donnelly) reported from Birkenhead, England@virginmedia STOP BEING SHITE!!!! Am I not even allowed to browse the internet now or have the @premierleague got you gripped so tight you have to ruin it for us all? Don’t expect you to respond. You never do 🙃enjoy my last bill cos im getting off 👋🏻
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced
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Geoff (@gms11uk) reported from Liverpool, England@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
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PH (@PHEFC83) reported from Liverpool, England@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all
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Connor Wilson (@ConnorTWilson) reported from Birkenhead, EnglandVirgin media WiFi is down for me, anyone else having issues in the North West?
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Sue (@liverpoolsusie1) reported from Seaforth, Englandjust cancelled my @virginmedia account after 30 plus years, If you're a new customer you can get the package I was on plus extra channels and other benefits for over £30 less a month, but existing customers can't, no loyalty to customers what so ever,
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PH (@PHEFC83) reported from Liverpool, England@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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Lord David Hurn (@2003mirror) reported from Seaforth, England@virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems
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Angus Gillan (@angusgillan) reported from Seaforth, England@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TR7 (@Taimoor05435737) reported@virginmedia I have called customer services only to be subjected to patronising responses and smart remarks! Where is the care and customer service???
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AnneMarie Silbiger Poet (@happimess73) reported@Donna__McLean @virginmedia I realise with everyone at home, it's slow but we're not going to receive a discount, are we?
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Roman Mittermayr (@mittermayr) reported@virginmedia I know all of you here are just trying to do your jobs and I honestly truly hope you will eventually find something nicer than this mess of a company, but at this point, it just needs to be documented. The process-optimisers have created a support disaster. #virginmedia
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MickyB (@MickyB60443382) reported@virginmedia My dad has tried this also. The internet signal always drops and still no one from your company has called about the engineer that was meant to come out to upgrade his boxes. Very disappointing
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StarShopping Warzone (@TwitchAsYouWere) reported@virginmedia i’ve troubleshooted via your website but it says there are no problems. I believe the problem is my jitter, causing online gaming to lag. My jitter is usually anywhere from 7ms to 50ms which isn’t anywhere near good enough for online gaming.
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Matt Wells (@crosss216) reported@virginmedia I am absolutely disgusted with the customer service and misinformation I have been given over my account in the last to days. I can't believe it and can no wait to be leaving, I hardly you Twitter but it feels appropriate to get this out there after thees phone calls
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Andrew Glen (@kais3rs0ze) reported@virginmedia Can u give me a link to report problems? I can't see where I do this on the website
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Wario (@wariovanmorrion) reported@virginmedia The thing is I've spent a lot of time giving a detailed explanation of the issue and the complaint email states they have been unable to contact me. Funny that my mobile phone is a virgin number! Can you not simply reference the complaint and they can actually then phone me
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ZJ (@zahzah_j) reported@virginmedia Asked for the lady who im speaking to on the phones name & she’s decided instead of answering & having a complaint put forward about her, she’d place me on hold in hopes i’ll cut off.
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St Michael's Wandsworth Common (@StMichaelSW11) reportedWe have been trying for months to get @virginmedia to install new broadband. We need it to serve our community through online services. They have failed us time and again. There is no way to talk to a manager. @virginmedia help us do our job please