Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/26/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • BrightLitegames BrightLightGames (@BrightLitegames) reported from Liverpool, England

    @virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    @virginmedia as an existing customer disgusted by experience my wife had ordering a new phone! Told delivered Thursday, worked from home, then advised by @YodelOnline it would be next Tuesday! Virgin day not down to them then receives a bill for end of the month #CustomerService

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia That’s not the point, I don’t want credit. I want a reliable service. And this isn’t reliable. My 4G service on my phone is more reliable than my home broadband. That’s not good.

  • metallicageek John Sharrock (@metallicageek) reported from St Helens, England

    Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Pretty ironic when the @virginmedia Service Status page doesn’t work.

  • mdrvideo Mike Roberts (@mdrvideo) reported from Newton-le-Willows, England

    Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless

  • HenseyP pet hen (@HenseyP) reported from Seaforth, England

    So virgin media sign a new deal with sky tv but still no sky atlantic and it seems this channel will never be on virgin ,,

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia so much easier to cancel direct debit without having to bother with a call

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia Ah so now you’ve acknowledged there’s an issue in the area with a fix ETA of nearly 3am. So no broadband all evening. This happened last week too. This isn’t acceptable service levels.

  • wlasinclair Wendy Sinclair RN (@wlasinclair) reported from Hindley, England

    @virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia So service resumed around 3pm with an email confirming it. In the last 5/10 mins the wireless connection keeps disappearing off. It’ll return for a second or two, then drop again. Unsurprisingly your status checker says there isn’t an issue despite there clearly being one.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • acnhcharles charles (@acnhcharles) reported

    @virginmedia what is going on in leeds im not paying £50 a month for internet that doesnt work

  • Katahlyst Katahlyst ♪ (@Katahlyst) reported

    Virgin Media quality is actually so bad sometimes. one day its working fine the next im at 20ping and im teleporting everywhere

  • SCantello Sally Cantello (@SCantello) reported

    @Virginmedia treat their customers with utter contempt. Their practices are cynical and bordering on the criminal. Their systems are hopeless. Their staff are incompetent. They shouldn’t be allowed to provide what is now an essential service and run their business in such a way.

  • bones1910 colin 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚫️⚪️🔴⚪️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bones1910) reported

    @virginmedia Hi,why would a second line support engineer ask me to confirm my personal bank details when I call because my home phone isn’t working ?

  • LeoSteelYoMan Nice **** bestie 🥺 (@LeoSteelYoMan) reported

    **** you virgin media for giving me WiFi problems

  • WildLynncwild Lynn Coates (@WildLynncwild) reported

    @superninja106 @virginmedia Apparently a local area issue! Sigh!

  • superninja106 Khota1122 (@superninja106) reported

    @WildLynncwild @virginmedia No but, I live in Surbiton and have Virgin and I’m having perfect internet. I think your router died and isn’t receiving signal anymore tbh

  • BigBlueLou19 BigBlueLou (@BigBlueLou19) reported

    @virginmedia Had issues with my internet all week virgin 6 days running now sort it out 🤔 hoping for a rebate on my bill this month as it’s been poor with no communication

  • TheMars_Jones Philip (@TheMars_Jones) reported

    @MatthewCarney6 @virginmedia I couldn't even get Virgin in my old house because the wires stopped two doors down.

  • BillGrose Bill Grose (@BillGrose) reported

    @virginmedia at my wits end now. If Trotters Independent Trading supplied broadband I’d use them rather than Virgin. Over 10 hours on the phone to VM but still not sorted out, and now getting financial penalties from VM despite paying IN ADVANCE. I will never recommend VM.