Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/31/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomPrescot Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.

  • dizzytix Em (@dizzytix) reported from Warrington, England

    @virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    @sleepydeeves Yep .@virginmedia broadband and TV down in WA10, it's been flakey for months

  • MerseySEO Mersey SEO (@MerseySEO) reported from Seaforth, England

    @virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.

  • gray_h81 Gray H (@gray_h81) reported from Roby, England

    @virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.

  • Footywirerob Rob Wood (@Footywirerob) reported from Warrington, England

    @virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old

  • JoeyCaldwell JC🔴⭐⭐⭐⭐⭐⭐ (@JoeyCaldwell) reported from Roby, England

    @virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service

  • suelightfoot Sue Lightfoot (@suelightfoot) reported from Saughall, England

    We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.

  • LisVegas81 Lisa (@LisVegas81) reported from Seaforth, England

    @virginmedia please help online isn’t getting me anywhere, no one answers questions this is my last hope.... I need a signal boost due to working from home... help

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    @virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT

  • MrAshleyVP ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • johngleo gleeson (@johngleo) reported from Liverpool, England

    @virginmedia is there an internet problem in the Norris green area

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.

  • Sheryl83 Sheryl (@Sheryl83) reported from Ellesmere Port, England

    @virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!

  • Anthony1981Feb Anthony ajones (@Anthony1981Feb) reported from Birkenhead, England

    @virginmedia Still running slow. Averaging around 9-10mbps

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia @Ebb1 @DeejayEnforcer You could start with your website, would allow people a degree of self help instead of seeing “Oops there was a problem”

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    @virginmedia I've done all that. Service was restored after two hours, but these breaks in service have been happening for three days now.

  • paulridgway95 paul ridgway (@paulridgway95) reported from St Helens, England

    @virginmedia Tivo box was on for about 20 mins then shut down and re booted it's self

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mcmagrs Mark Magrs (@mcmagrs) reported

    @virginmedia The text messaging service has told me they need to continue the chat via whatsapp! Brilliant!

  • saving74 dazzler (@saving74) reported

    @virginmedia hands down you have to be the hardest/worst company for an existing customer to deal with when wanting to renew!

  • defective_model linda lamb (@defective_model) reported

    @virginmedia @ameliaa_lou I can’t even get through to the preinstall team I get cut off and the preinstall number is shut down you can ring it to be told you can’t speak to anyone!! I need to cancel my order because you plan to leave me without internet for 2 months.

  • Protomolecule3 Protomolecule (@Protomolecule3) reported

    @virginmedia Online chat appears to be down, can't get thru on Virgin landline, no email. Nothing on the customer site allows me to discuss the change in package or the new Stream service. Will the online chat feature be available soon?

  • cdrider1 Craig (@cdrider1) reported

    @virginmedia Yes, too expensive so had to cancel.

  • mcmagrs Mark Magrs (@mcmagrs) reported

    @virginmedia The text messaging service has told me to continue via whatsapp- I don't have whatsapp! The phone line cut me off after keeping me on hold for 45 minutes! How am I supposed to discuss anything with Virgin Media?

  • saving74 dazzler (@saving74) reported

    @virginmedia Having recently renewed my phone contract the provider was transparent with what was available and offers existing and new customers the same deals. You seriously need to look at how you treat your customers

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported

    @virginmedia Thank you it was back this morning but it seems to be at least once a week now there are issues i went on the service checker and there were problems with it apparently in my postcode which should be fixed by 16.00 today

  • Kizza985 🔰Kizza🔰 (@Kizza985) reported

    @B__Rani @virginmedia Yeah im gonna call on my lunch and cancel.

  • defective_model linda lamb (@defective_model) reported

    @virginmedia So you call go through the options select the one for cancel preinstall and hangs up number shut down.