Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 02/11/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Runcorn, Widnes, Prescot, St Helens, Northwich, Ellesmere Port and Eastham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Wi-fi
United KingdomRuncorn TV
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • paulhallett6 paul hallett (@paulhallett6) reported from Birkenhead, England

    @virginmedia it's been a good day today I left @virginmedia as they were the worst company I have ever had to deal with..... I hope I never hear from you again

  • paulhallett6 paul hallett (@paulhallett6) reported from Birkenhead, England

    @virginmedia Working ok thay then dissmiss what I was saying putting the phone down.....rude and ignorant..... my wifi hasnt worked since it was put in and still doesn't..... worst service I have ever experienced

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia problems again with virgin broadband and phone in my area not good enough.👎

  • anfield_sports Anfield Sports (@anfield_sports) reported from Liverpool, England

    Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off

  • kirst_louisexxo Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, England

    There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.

  • RedElectro Red Electro (@RedElectro) reported from Warrington, England

    Well, @richardbranson @virginmedia - been a customer since the Telewest days, but the broadband service is almost unusable now. I don’t know what’s going wrong, but you’re going to start losing customers rapidly, if you don’t get this sorted.

  • vickymanutd7 Victoria Smith (@vickymanutd7) reported from St Helens, England

    Seriously @virginmedia are a shocking company, internet just goes down and phones and try to ring them and no answer I guess ur costumer service don’t want to explain why they haven’t got the service pay for well next call will be cancellation

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out

  • steveeades Steve Eades (@steveeades) reported from Runcorn, England

    @virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.

  • vickymanutd7 Victoria Smith (@vickymanutd7) reported from St Helens, England

    @virginmedia Well I can’t because I haven’t got my account number at hand and it’s a waste of time ringing up your customer service to check because on hold for ages and can’t even use my phone because that isn’t working either

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @rteifler @virginmedia We have been a loyal customer for many years 👍😎

  • AlisonHopkin Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, England

    @virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline

  • piggin_shazza sharrondarnell (@piggin_shazza) reported from Widnes, England

    @virginmedia Your customer service is absolutely garbage how many people am I expected to speak to and how long do i have to wait to get something resolved.

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @robcmay @virginmedia That's Public's problem in 11 years of tory Britain. Company profits absolutely soared, Public's rights completely disappeared. Know one to turn to to fight

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬

  • ResidentStevil7 𝕾𝖙𝖊 (@ResidentStevil7) reported from Hindley, England

    @virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SuglaniNaresh Naresh Suglani (@SuglaniNaresh) reported

    @virginmedia Update now says I'll be without broadband until Friday. This is an unacceptable level of service.

  • lurkmoophy Luke Murphy 🏳️‍🌈🦄 (@lurkmoophy) reported

    @psdesignuk @virginmedia I had virgin but the wifi on the hub is pretty terrible. Just upgraded to an eero and went from having 40-60mbps to >200mbps all the time

  • BlueMist_CTID Di MCFC 💙🐝 (@BlueMist_CTID) reported

    @virginmedia Just wifi mainly. It may drop out for a few seconds or a minute or two, but it can also drop out altogether, where I have to reboot. It's definitely a VM problem as my brother, who lives in a different area has the same issues.

  • chrisoliver71 Chris Oliver🌳☁️🗽 (@chrisoliver71) reported

    @virginmedia This is really unfair as I have been a customer for many years, always paid my full bill on time but never had a consistent full service.

  • Barney666Simon Barney 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Barney666Simon) reported

    @virginmedia And hereby I start the never ending process of going around in circles..... @virginmedia tell me one thing, Aklamio tell me ANOTHER... 🤬😡 This is why I rate @virginmedia with some of the worst customer service around... #customerexperience

  • tmlnsn29 pete (@tmlnsn29) reported

    @virginmedia No. I am desperate to speak to someone in the local pre-install team (area code 22) who can arrange this ASAP. Offshore customer service cannot help.

  • psdesignuk @psdesignuk@mastodon.social (@psdesignuk) reported

    @lurkmoophy @virginmedia That's some increase on just the router. Luckily enough, the router we got with our package is fairly decent. Although, I haven't set up my office yet so the signal and dropout will be tested there.

  • jimbuchanan21 Jim Buchanan (@jimbuchanan21) reported

    @virginmedia Here we go again! Another day of dreadful broadband service. What exactly are we paying for???

  • Sparkling7up Michelle (@Sparkling7up) reported

    @VirginMediaIE Hi Craig, No we arent customers, and we have never been provided a service by Virgin Media.

  • Lee_Mason_ Lee Mason (@Lee_Mason_) reported

    @DK1_DK1 @virginmedia 100% agree with you, I also work from home, internet goes off... my contact details are up to date and no notification from Virgin with regards to any 'planned works'? If I had known I could worked from a different location today. Really poor service from Virgin.