Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/26/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • ChellyMat Michelle Mattos (@ChellyMat) reported from Liverpool, England

    @virginmedia Anyways, your engineers are great, especially Robbie who came out to help us last minute. Still don’t know why our contract was randomly cancelled but we’re expecting more info on Tuesday or something, so I’m not gonna fuss about it on Twitter 💙

  • Reidy_25 liam (@Reidy_25) reported from Prescot, England

    @virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia I think it was the bad weather we had last night affecting the signal. The first time I rang up the lady I spoke to was ok then she asked me to get Google up on another device so I went to get it when I got back she had gone. I told her to hang on while I got the device 1/3

  • AbbieMarieBrid Abbi (@AbbieMarieBrid) reported from Seaforth, England

    Asked her to hold today then put the phone down @virginmedia you need to sort yourself out! I’m using my 3G to send this cause our WiFi is soooooo badddddd!!! #badcustomerservice

  • paulgtrainer Wirral Kloppite (@paulgtrainer) reported from Birkenhead, England

    @paulychan @virginmedia My internet went down for 30 mins. Came back on 5 mins into the game. I'm on BT (not for much longer if I can help it!)

  • hoplessmattie Mattie Hughes (@hoplessmattie) reported from Runcorn, England

    @virginmedia TV & internet down in Hallwood Park, Runcorn (WA72GG & WA72FB [at least]). Big Match Tonight @LFC ... Please resolve quickly!!

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡

  • TippingScott Scott Tipping (@TippingScott) reported from Warrington, England

    @virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!

  • leighwynne33 Leigh Wynne (@leighwynne33) reported from Seaforth, England

    Maybe little quiet for few days as ive got no internet due to outage at virgin media :/

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia The last time I was talking to a man I explained all that had happened and said it is 1.30am here and I want to get it sorted and he hung up. It seems to be working ok now so that's why I think its the weather but I must say you need to revise your customer support

  • leighwynne33 Leigh Wynne (@leighwynne33) reported from Seaforth, England

    My alien dog is about to die in warframe as cant feed it thanks to me not having a internet connection thanks to awful service at @virginmedia #warframe Only took me 190 hours get him now he's gonna be lost for ever! 😤😡😭

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡

  • tommylbf Thomas Hall MB Vans (@tommylbf) reported from St Helens, England

    @virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK

  • ljonesljones14 BIG EARS Mum to George & Daisy (@ljonesljones14) reported from Liverpool, England

    @virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access

  • AbbieMarieBrid Abbi (@AbbieMarieBrid) reported from Seaforth, England

    @virginmedia really disappointed, had a problem with yourselves for months and managers are meant to phone back still not heard anything!! It’s becoming a joke! If my mum stays next to the phone any longer she’ll turn into stone! #badcustomerservice #helpme

  • jjools4bob Jools 4 (@jjools4bob) reported from Liverpool, England

    @virginmedia @Rylan No the thought of seeing him makes my blood boil and my ears ache.Yes I am a virgin customer not happy with this shit.

  • tommylbf Thomas Hall MB Vans (@tommylbf) reported from St Helens, England

    @virginmedia TV not working at all and WiFi always on and off.

  • Maddelan Madeleine Fletcher (@Maddelan) reported from Seaforth, England

    @virginmedia No never got to speak to anyone - the message that you were closed only came at the end of all the automated messages!!!!

  • ChellyMat Michelle Mattos (@ChellyMat) reported from Liverpool, England

    @virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason

  • simonmcbeth1 simonmcbeth (@simonmcbeth1) reported from Birkenhead, England

    Shocking service from @virginmedia call centre tonight and still waiting for a manager to call me. #notholdingmybreath.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ohhiyabecky becky 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸🇺🇦 (@ohhiyabecky) reported

    @virginmedia Hello, it's been awful! Really choppy and slow; I've had to use my mobile data instead of the WiFi. I checked to see if there were any outages apart from TV there appears to be none. What I have done, is I've switched off and on my router which seems to have helped.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported

    @virginmedia It says no issues but when i run a fault test it says there is issues

  • itsMEZZANINE MEZZANINE ▫️ (@itsMEZZANINE) reported

    @Fifakill_ @virginmedia Doesn’t sound like a crash it sounds like a scheduled reset. Comcast does that **** every night

  • RischDesigns Chris Blood (@RischDesigns) reported

    @virginmedia So this morning I called the number I was given ( 0345454111 and I read it back to the agent to check I had written it down correctly ) and I got a recorded message telling me I've dialed an incorrect number. How much worse can this "service" get?

  • KateBoarman Kate (@KateBoarman) reported

    @virginmedia I had placed it of which took 2 hours as I was really annoyed about the first! They cancelled it without contacting me, it’s very very poor service! I have been a loyal customer & now all Virgin want to do is wreak my credit score. How can a team not be contactable by anyone!?

  • luvcatrin Catrin (@luvcatrin) reported

    @virginmedia Oh ok. But back in 2015-2020/1 we were with virgin and our WiFi was always brilliant! Zero issues apart from the back bedroom. But now we have nothing anywhere :-/

  • HypnoticJam Lanarchist (@HypnoticJam) reported

    More elegance from @virginmedia Upgarde to new remotes fails. Follow help guide, fails. Contact VM, cannot actually speak to anyone, fail. VM send text with details, fails. Absolutely and utterly shambolic approach to customer management.

  • langa1309 Niki ‘banga’ Langston (@langa1309) reported

    @virginmedia have without doubt the worst customer service advisors I've ever spoken to.

  • katie_kat_92 Katie (@katie_kat_92) reported

    So like every day for the past two weeks our internet has been going down repeatedly throughout the day. According to @virginmedia though there's "no issues"

  • Grem1983 Gremlin1892 (@Grem1983) reported

    @Fifakill_ @virginmedia Whisk Hub you using? I used to have loads of issues before moving to the Hub 4