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Virgin Media outages and service status in Widnes, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Widnes, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 27, 6:07 PM GMT+1.
  • 54% TV (54%)
  • 34% Internet (34%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Widnes come from postal codes WA8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Widnes, Liverpool, St Helens, Chester, Ellesmere Port, Birkenhead, Warrington, Runcorn, Prescot, Leigh, and Northwich.

CityProblem TypeReport Time
Widnes Internet 15 hours ago
Liverpool Total Blackout 15 hours ago
Liverpool TV 2 days ago
Liverpool Wi-fi 2 days ago
Liverpool Wi-fi 3 days ago
St Helens Wi-fi 5 days ago

Nearby cities with recent reports

Liverpool

4 recent signals

15 hours ago
St Helens

1 recent signals

5 days ago
Chester

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • andrewjmcgill
    Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • BootleFCBucks
    Bootle Bucks (@BootleFCBucks) reported from Liverpool, England

    @JamesSymes8 Virgin Media. It keeps going really bad.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

  • bikbee
    ikkivllattun (@bikbee) reported from Chester, England

    No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

  • ChrisWAzure
    Chris Wright (@ChrisWAzure) reported from Liverpool, England

    @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

  • beakybox
    (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England

    @virginmedia broadband being down again, how, why

  • JohnMurphy9172
    murf (@JohnMurphy9172) reported from Liverpool, England

    @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

  • Crosby71
    Lee (@Crosby71) reported from Seaforth, England

    @_Ludachris @virginmedia Not any more, got **** of them ages ago

  • andym1908
    Andrew (@andym1908) reported from Warrington, England

    @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

  • John_Kelly17
    John Kelly (@John_Kelly17) reported from St Helens, England

    @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia you are so crap we don't pay you to keep having problems daily

  • DaveMbootlebuck
    DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England

    @virginmedia No. Can’t get through. I’ve just submitted a complaint

  • ShanklyBob77
    Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JSSHERIFF1933
    H3LLRAISER III (@JSSHERIFF1933) reported

    @virginmedia @scoobiesue82 When I switch from stereo to Original Dolby audio it immediately switches back to stereo ?? This Audio description crap only happens with THE BIG BANG THEORY when all other programs on the same channel are fine ( NO AUDIO DESCRIPTION! ) 😡 This starting happening last week ???

  • Ed6114
    Ed61 (@Ed6114) reported

    @virginmedia Yes, turned everything of and started again, but then I had to navigate through the awful menu to get back to the programme I had started watching, and it started from the beginning again, did not resume. If this is an improvement over the V6 box, someone is having a laugh.

  • technicslover
    Technicslover (@technicslover) reported

    @PeteUK7 @virginmedia Virgin Media are absolute ***** and would never ever get a penny of my money.

  • SpiritofEverton
    Spirit of the Blues 💙 (@SpiritofEverton) reported

    @JamieGBarry @virginmedia Don't call their usual number, you just get the outsourced Indian team who can't understand you and can't help you. Call the real retentions team directly on 020 3743 6950 - save it to your contacts and use it at the end of every contract

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia down in Plymouth with estimated fix of 2 pm tomorrow yet no acknowledgment on X .. ***** .. I work from home .. ******* useless AGAIN

  • clwi456
    CrazyCatLady (@clwi456) reported

    @Billymawa @PeteUK7 @virginmedia Same. I was asked “are you the account holder?” I said, no, she died. I was told they would only deal with the account holder. That was 6 years ago. Cancelled virgin and will never ever use it again.

  • WeHearYou2020
    WeHearYou (@WeHearYou2020) reported

    @virginmedia @rafthemaster Language barrier was a big problem. Not the advisors fault but trying to explain our issue has left us without a box for two weeks and a remote control sent out that we did not request or need. Any solution @virginmedia

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia Like I haven’t done that ..says estimate fix of 2 pm tomorrow .. dumb fucjs means I have to go into office to work .. can’t wait to leave you inept lot in August

  • awinnibago
    who is number 1? (@awinnibago) reported

    @PeteUK7 @virginmedia Never deal with any company that uses the words “reach out”.

  • RednalNut
    RednalNut (@RednalNut) reported

    @JamieGBarry @virginmedia I was with them for twenty+ years since they took over from Telly West. They did exactly the same to me. Never again dropped them & managed to encourage family and friend's to do the same.