Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 03/16/2026 18:15

March 16: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Prescot, St Helens, Widnes and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomWarrington Wi-fi
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤

  • Liam_Hawksey Goth Scouser (@Liam_Hawksey) reported from Haydock, England

    @virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?

  • DeanPicko Dean (@DeanPicko) reported from Warrington, England

    Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!

  • SynysterZero1 Synyster Zero - Mafia (Definitive Edition) (@SynysterZero1) reported from Liverpool, England

    @virginmedia No, I'm great. No problems with Virgin Media. 👍🏻

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    @virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now

  • Gembles13 Gemma Elizabeth (@Gembles13) reported from Rainhill, England

    @virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!

  • warbles Ian Warburton (@warbles) reported from Leigh, England

    @virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia how do I connect to a UK based customer service line?

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    Hard to accept an email from @virginmedia stated our new 360 box is £27 cheaper for new customers, but we’re an existing customer so we have to pay more. They may as well have signed off the email with ‘f*ck you’.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nigelfletcher Dr Nigel Fletcher (@nigelfletcher) reported

    On top of everything else, our @virginmedia home broadband has now been down for over 24 hours. This is highly debilitating, obviously, just when I was harbouring notions of trying to resume work with online meetings later today. Not sure the 4G on my phone will suffice. 😩

  • smooyacs Owen Butterfield (@smooyacs) reported

    @virginmedia Shouldn’t* I should not get 550 download and only 30 upload. FIX

  • TitusPublius David (@TitusPublius) reported

    @virginmedia Sadly not. It’s the same thing every time. I get advised no local issues, I get advised to reset and check connections, I get advised to book and engineer and then randomly without me doing anything the connection will restore itself prior to the engineer visit.

  • smooyacs Owen Butterfield (@smooyacs) reported

    @virginmedia Uncap my upload. I should get 550 download and 30 upload. Fix ASAP so I can work please ty

  • ben_rourke Ben Rourke (@ben_rourke) reported

    @virginmedia We called on Monday and was told no issues in the area

  • james_holah james holah 🇺🇦 (@james_holah) reported

    @virginmedia maybe look at the issues around RH2. Bloody awful service. And you cannot get hold of anyone!

  • TitusPublius David (@TitusPublius) reported

    @virginmedia Completed the test and it advised a connection problem. I followed all the steps checked connections etc but still solid red light on router. It then advised it would do more checks but hangs on a blank page with the virgin banner and only a back button.

  • anita_line Anita L (@anita_line) reported

    @virginmedia why do I keep losing internet and teams when I pay for best broadband in CAMBERLEY area disgraceful service saying no issues clearly there is !!!

  • ben_rourke Ben Rourke (@ben_rourke) reported

    @virginmedia It's the same as it's been since Friday last week, keeps dropping out. To hear your agents say no problems in the area is so frustrating, like there can't be a individual problem with one hub

  • DavidBa97629651 David Bartholo (@DavidBa97629651) reported

    @virginmedia So if I had accepted to sign up during the call you are saying I wouldn’t have had an engineer visit tomorrow. I suggest someone listens to the call, it was blatant pressure selling, I wish to lodge a formal complaint