Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
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| Liverpool |
TV | |
| Liverpool |
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| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
@virginmedia Well I can’t because I haven’t got my account number at hand and it’s a waste of time ringing up your customer service to check because on hold for ages and can’t even use my phone because that isn’t working either
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia it's been a good day today I left @virginmedia as they were the worst company I have ever had to deal with..... I hope I never hear from you again
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@robcmay @virginmedia That's Public's problem in 11 years of tory Britain. Company profits absolutely soared, Public's rights completely disappeared. Know one to turn to to fight
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sharrondarnell
(@piggin_shazza) reported
from
Widnes, England
@virginmedia Your customer service is absolutely garbage how many people am I expected to speak to and how long do i have to wait to get something resolved.
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia Working ok thay then dissmiss what I was saying putting the phone down.....rude and ignorant..... my wifi hasnt worked since it was put in and still doesn't..... worst service I have ever experienced
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!
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Martin Smith
(@msmithuk22) reported
from
Warrington, England
Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia please can someone get in touch re new installation and BB not working, was promised a call back on Saturday & Sunday but it’s not happened. If it can’t be activated I’m happy to go to another supplier but also need to speak to you to cancel
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
Seriously @virginmedia are a shocking company, internet just goes down and phones and try to ring them and no answer I guess ur costumer service don’t want to explain why they haven’t got the service pay for well next call will be cancellation
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Neil Stanley
(@neilrstanley) reported
from
Warrington, England
@virginmedia Not sure I can replicate problem now I’m successfully logged into the app.
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia really not a happy camper. My package is getting too expensive & when I called to ask for it to be reviewed & reduced, the call centre agent INCREASED the price, while reducing the package. I've been a customer for 10 years for all my media services
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.
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anthony dowling
(@toshlfc) reported
from
Liverpool, England
@spuddy1878 @virginmedia Try logging out in your phone and then login on your iPad might only be able to log on 1 device at a time 🥴👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Levan Stapleton
(@LevanStapleton3) reported
@virginmedia been trying to cancel my services with you for multiple days now and keep getting hung up on when I speak to someone. I will now Cancel all my direct debits and have nothing else to do with you #betterconnectedmyhole
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Tomb
(@TombDubs) reported
@virginmedia I don’t even have broadband yet because your company showcases industrial levels of incompetence. I will be terminating my contract following a ridiculous interaction with one of your customer service representatives. Appalling service
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Andrea Ardovini
(@ardoviniandrea) reported
@VirginMediaIE Hi, I'm in Dublin 4 and my internet got disconnected around 4PM and hasn't been back. Virgin Media Service Status says everything is fine but clearly isn't. What can I do?
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Daniel
(@rattled158) reported
@virginmedia absolute shambles of a company waited 6 weeks to get a 68 year old lady connected to the internet for them to cancel 3 times the night before a technician was about to come and install the equipment
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Mark Yates
(@MarkyYates) reported
@virginmedia I can't run a test. I keep getting a bad gateway message
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Nick Mold
(@nick_mold) reported
@virginmedia OK having made at least 4 calls each lasting about an hour I am still waiting for a power supply for my 360 mini box. I’m paying for an additional box that I can’t even switch on. It’s been nearly a month now, fed up with broken promises
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𝓢𝓪𝓶 𝓜𝓪𝓼𝓴𝓮𝓻𝔂 ~ SLM 🖤🐍🍸
(@samsnakes_) reported
Absolutely appalled at @virginmedia tried to cancel my broadband installation/account yesterday & when they couldn’t convince me to stay got hung up on, called again today and got hung up on! When your engineer comes to install it I won’t be home & the D/D has been cancelled!
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Scott
(@alfordScott) reported
@virginmedia your login process and apps are **** Your customer service is worse.
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Bartels
(@ZeeBartels) reported
@virginmedia no internet for 8 hours at least since 11:30 today ?!? What is the problem?!? Folks have been put out trying to do their last day of work before the long Jubilee weekend and you messed it up royally. #VirginMediaDown
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Rosanna
(@RosannaPalmer) reported
@virginmedia Yes - checked this several times today and just says there are broadband issues in our area.