Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Widnes, Warrington, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Done it again, 3 outages in 3 days. Very poor
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.
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Glynn Parry
(@GlynnParry1974) reported
from
Liverpool, England
@virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
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Lee
(@Crosby71) reported
from
Seaforth, England
@_Ludachris @virginmedia Not any more, got **** of them ages ago
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....
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Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall
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hazzalad
(@lfc_shirts) reported
from
Seaforth, England
@virginmedia any help?
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Can you cancel my contract?
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Williams
(@DanielW45572689) reported
@virginmedia It does say that there is is an issue when I check on the virgin media help section and says that the TV has an issue and an estimated fixing date will be tomorrow at 13:55. I can't get anything on the screen to even do anything about it. The helpline is also not helpful.
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Daniel Williams
(@DanielW45572689) reported
So it has been 4 days since the TV has not worked through the tivo box. But we have a brand new spare one we kept just in case and the same problem occurred. This isn't a 'box' problem so I don't actually need a new one. It is a cable issue from @virginmedia to homes.
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winepal
(@Winepal_) reported
@virginmedia I understand not your fault I’m just shocked at @YodelOnline service and complete silence as there actions are costing you customers
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Nicola Middleton
(@jellybaby1968) reported
So @Specsavers and @virginmedia seem to have zero customer service! Tried contacting both today and nothing... Zilch! Sadly shoddy service is rife these days and it is damn frustrating... #CustomerServiceIsDead
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nmpop1980
(@nmpop1980) reported
@virginmedia appalling customer service over the course of the last 4 days following router failure. Have never received such shocking treatment!
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Dionne Dickson
(@dionne0918) reported
@virginmedia can someone dm me regarding the service you have not given my dad!! Shocking
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Hannah Dunsby
(@hannah_dunsby) reported
@virginmedia Third day connected on WhatsApp/text and still not getting anywhere just getting pushed from department to department with no answers… I’m moving out in 3 days what am I meant to do now? Can’t be that difficult to cancel a contract
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Lina
(@liiiiiinag) reported
@virginmedia Disgusted by your Customer Services iv put in Complaints got toLd Manager call me am stiL waiting & u expect us pay ur Price increase !!! ..i got told i be gettin compensation off my biLL stiLL await #nothappycustomer #disgustingcustomerservice 💯
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chinad01170 ❤🦄❤
(@CarolAnneHillm1) reported
@virginmedia Yes, I followed all the steps and still no signal
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Lina
(@liiiiiinag) reported
@virginmedia Manager to call me back az a very unhappy customer im stil waiting iv been a loyal customer wit urselfs over 10yrs & no Likeing way im bein treated !!!ur staff very rude & i woz told i be gettin compensation off my biLL am stil awaiting #disgusting