Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/13/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • ZHaxhifazliu Zeliha Haxhifazliu (@ZHaxhifazliu) reported from Liverpool, England

    @vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    @JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.

  • MrAshleyVP ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • pauldmcdermott Paul McDermott (@pauldmcdermott) reported from Newton-le-Willows, England

    @a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼

  • ndmerc Nick Mercer (@ndmerc) reported from Liverpool, England

    @virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia having issues with broadband. Hope it gets fixed soon.

  • gray_h81 Gray H (@gray_h81) reported from Roby, England

    @virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡

  • shmike07 michael allen (@shmike07) reported from Seaforth, England

    @III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.

  • mrwilkinson1979 Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.

  • Footywirerob Rob Wood (@Footywirerob) reported from Warrington, England

    @virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old

  • helen_c_murphy Helen C Murphy (@helen_c_murphy) reported from Liverpool, England

    @virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭

  • topbalcony Tom Kelly (@topbalcony) reported from Seaforth, England

    @virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side

  • renzair Renzair (@renzair) reported from St Helens, England

    @virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.

  • brownpigeon1 Brown Pigeon (@brownpigeon1) reported from Liverpool, England

    @APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia hi can help please. TV service down with new reinstalled tivo box

  • bluebadgeguide Paul Beesley (@bluebadgeguide) reported from Garston, England

    @virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2

  • KimmyLFC Kim Shelley (@KimmyLFC) reported from Seaforth, England

    @virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡

  • ste19410949 ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia got to be worst internet service going time to get rid I think 💩💩💩

  • Sheryl83 Sheryl (@Sheryl83) reported from Ellesmere Port, England

    @virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joseph_odior Joseph Odior (@joseph_odior) reported

    @virginmedia And now my experience is being dismissed. I believe I’m able to recognise when someone puts the phone down on me deliberately. It’s somewhat shocking that I’m having to result to Twitter to cancel a service with@virginmedia

  • jack_bk123 jack (@jack_bk123) reported

    @YodelOnline worst delivery company ever lied to me on live chat and been waiting over a week for a @virginmedia order which never came so @virginmedia sent a new 1 out which was ment to come yesterday but still stuck in depot but cant get it from depot as virgin don’t allow it

  • jasonbushell86 Jason Bushell (@jasonbushell86) reported

    @virginmedia for the past 2weeks my internet has been awful(net dropping out,below 20mbps speed and hub4 not recognising any Ethernet cables) website not helpful and whatapp chat arent taking msgs atm, can you assist?

  • larrytheking2 Larry (@larrytheking2) reported

    @virginmedia just put me on hold and said they would call me back if we got cut off. Have they called me back? Have they heck! I've never known customer service as bad as this. And I'm a new customer too!

  • owenblue89 Sarah Owen (@owenblue89) reported

    @virginmedia you’re an absolute disgrace. I have had no contact about my complaint which was logged last week and today I’ve been battling with your customer service representatives to no avail. Can someone please contact me ASAP? The way you treat your customers is appalling!

  • EwhanB EwhanB (@EwhanB) reported

    @virginmedia Again no internet this morning. Been like this for at least 2 weeks. Recorded message states there is a problem in our area EH12 7RH but how long does it take to fix. Shocking standard off service.

  • robrees100 Rob Rees (@robrees100) reported

    @virginmedia Things have been OK this morning, but as it’s an intermittent problem there’s no guarantee that I won’t lose my broadband later today or tomorrow.

  • superguinness he who cannot be named (@superguinness) reported

    @virginmedia yes they are but for the last 6 weeks it's been poor and I had some meetings planned today with work colleagues in the US and that didn't happen.

  • Jdd535 John D (@Jdd535) reported from Stapleford, England

    Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

  • Kt_Duckworth Katieee (@Kt_Duckworth) reported

    @virginmedia It just says there’s connection problems with all of my devices and to reboot the hub which I’ve done already. I’ve been having problems for at least a month and was told this issue would be fixed