Virgin Media Outage Report in Widnes, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Stuart Wilks-Heeg
(@StuartWilksHeeg) reported
from
Seaforth, England
@tonymc39 @virginmedia Really, truly shockingly terrible.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Colin
(@ColinBe76578911) reported
from
Liverpool, England
@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Kevin Saunderson*
(@kevsauno) reported
from
Liverpool, England
@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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Billzy
(@Billzy79) reported
from
Liverpool, England
@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Rob
(@Robertlfc_) reported
from
Liverpool, England
Sort your awful Wi-Fi out @virginmedia
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
@virginmedia you are so crap we don't pay you to keep having problems daily
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever
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Jo3r
(@J0er_82) reported
from
Garston, England
@virginmedia whys your Internet ****?? Never works when I want it to
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TNewYork
(@newyork111111__) reported
@virginmedia I have been with you three days and have no WiFi and because I can’t remember a password I NEVER SET UP, no one can help me until I receive it in the post in THREE TO FIVE DAYS!!!!!!!!!!
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Grace Sillett Hegarty
(@GraceSillett) reported
@VirginMediaIE Virgin Media trying to get to speak with one of your agents is beyond painful. Your way worse then Eir. I don’t know how people are not complaining more. I’m going to move away from you as I couldn’t be dealing with this shocking service. I’m 2 hours on phone
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₅merina⁷🧸💘$28
(@fairyybeomie) reported
******* VIRGIN MEDIA FIX UR OVERPRICED WIFI OR IM AT UR DOOR ISTG
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smitten
(@strandedsmitten) reported
Virgin media internet down now for 4th day! Does anyone know what’s going on?
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Charles
(@Charles11522381) reported
@virginmedia I know all this as I'm a deaf customer and didn't find out until I change my internet to virgin that you offer zero help for deaf customers. Time to switch provider again I think. Sorry my my disability was a unconvince to you but it seems my money was fine.
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SV5
(@BigSmoke2112) reported
@virginmedia On a wired connection the speed is as promised/extremely near. But the problem is, why is my speed about 10% of what it should be when wireless? I mean I'm only upstairs. In my living room it drops to 70mb download. It shouldnt. This is shite.
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Suzanne Owen
(@madaboutchis) reported
@virginmedia every day for weeks now Internet and TV down between 4 and 7pm. Its not just me its the entire post code area that's down so do not ask me to check the service! G20 0UE!!!!!
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Bruce Henderson
(@BruceHenderson2) reported
@richardbranson @virginplus Does it offer the same dishonest **** service as @virginmedia in the UK?
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Grace Sillett Hegarty
(@GraceSillett) reported
@virginmedia Virgin Media trying to get to speak with one of your agents is beyond painful. Your way worse then @Eir. I don’t know how people are not complaining more. I’m going to move away from you as I couldn’t be dealing with this shocking service. Can someone please answer me
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Joasia Luzak
(@joasialuzak) reported
@virginmedia The reason I was given today is the same one that I was given 2 weeks ago, when I was assured that the issues was already solved. Not sure what is going on.