Virgin Media Outage Report in Widnes, Borough of Halton, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Widnes, Warrington, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
-
Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia If my bill went down with my speed, I wouldn't mind.
-
Jemima
(@JemimaCamhs) reported
from
Garston, England
@virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks
-
Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?
-
Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine
-
Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
-
Andy McGill
(@andrewjmcgill) reported
from
St Helens, England
@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
-
Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
-
Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱
-
Christopher Bray
(@cbray72) reported
from
Liverpool, England
@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
-
Cambo
(@cambo691) reported
from
Birkenhead, England
@les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate
-
Elaine Brown
(@laineypb2109) reported
from
Birkenhead, England
@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
-
Ndawana Youngson
(@NdawanaY) reported
from
Liverpool, England
@virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
-
Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
-
Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
-
Elaine Brown
(@laineypb2109) reported
from
Birkenhead, England
@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
john quilter
(@johnyq2509) reported
@virginmedia on hold for 2 hrs to then be cut off.Have the 1gb internet,issues with it,first technician said theres a dedicated team for hub 4 & yet when they transfer me after a lifetime on hold,the hold ends and I’m cut off. need a call back 2 sort this has been on going 4 a wk
-
Graham Tracey
(@Greyham94) reported
@virginmedia Are the customer care lines open today as I tried calling? That's why I came on here.
-
Originalcloughie
(@Originalclough1) reported
@virginmedia I signed up to great offers and never received my 12 bottle Sid wine or money off. Emailed and tried to call but to no response. #liar #con
-
Bunners
(@bunners81) reported
@AzureKishan @virginmedia @SkyUK That’s what I did never looked back broadband is quicker and more reliable with sky and I use more flexible apps for my tv ... saving me about £50 a month in the process
-
Randa
(@ras8519) reported
@virginmedia Stay away from virgin media. Poor customer service (can't get through to anyone. Yes, covid has caused problems, but every other major service provider has provided a better customer service). Also, broadband connection isn't the most reliable.
-
(((Greg Barnes)))
(@GregBarnes2) reported
@virginmedia Your passing the responsibility of your company’s ineptitude onto me rather than communicating effectively with colleagues. I’ve not encountered anyone at VM who doesn’t effectively say “ I can’t help..talk to someone else”
-
SRJ
(@SRJ90383018) reported
@virginmedia Most horrible pple work for this ... they hang up in u when asking for help can’t w8 to leave them
-
Barrington McGnads
(@BeardedOaf) reported
The only thing I hate about living I rural Norfolk, is the lack of Virgin Media. In London, it was the only service I would use and recommend. #VirginMediaSale
-
john quilter
(@johnyq2509) reported
@virginmedia To put some context to this previously I had 350mb internet off you and consistently had 350 . I’m now paying for 1gb and have never seen it . The highest it has ever been is 650mb
-
Hadi 🇱🇧🇬🇧
(@Hadiisepic) reported
@virginmedia No it’s useless. We’ve cancelled our subscription anyway now, so congrats on loosing yet another customer