Virgin Media Outage Report in Widnes, Borough of Halton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Prescot |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Anyways, your engineers are great, especially Robbie who came out to help us last minute. Still don’t know why our contract was randomly cancelled but we’re expecting more info on Tuesday or something, so I’m not gonna fuss about it on Twitter 💙
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simonmcbeth
(@simonmcbeth1) reported
from
Birkenhead, England
Shocking service from @virginmedia call centre tonight and still waiting for a manager to call me. #notholdingmybreath.
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number , I wish to cancel my contract but haven’t got time to be constantly on hold .
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simonmcbeth
(@simonmcbeth1) reported
from
Birkenhead, England
@virginmedia Send an engineer to fix the faulty equipment would be a start. Manager never called back btw. #shocking
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number I wish to cancel my contract but haven’t got time to be constantly on hold.
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Madeleine Fletcher
(@Maddelan) reported
from
Seaforth, England
@virginmedia No never got to speak to anyone - the message that you were closed only came at the end of all the automated messages!!!!
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Abbi
(@AbbieMarieBrid) reported
from
Seaforth, England
Asked her to hold today then put the phone down @virginmedia you need to sort yourself out! I’m using my 3G to send this cause our WiFi is soooooo badddddd!!! #badcustomerservice
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Wirral Kloppite
(@paulgtrainer) reported
from
Birkenhead, England
@paulychan @virginmedia My internet went down for 30 mins. Came back on 5 mins into the game. I'm on BT (not for much longer if I can help it!)
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BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
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Mattie Hughes
(@hoplessmattie) reported
from
Runcorn, England
@virginmedia TV & internet down in Hallwood Park, Runcorn (WA72GG & WA72FB [at least]). Big Match Tonight @LFC ... Please resolve quickly!!
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia The last time I was talking to a man I explained all that had happened and said it is 1.30am here and I want to get it sorted and he hung up. It seems to be working ok now so that's why I think its the weather but I must say you need to revise your customer support
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Abbi
(@AbbieMarieBrid) reported
from
Seaforth, England
@virginmedia really disappointed, had a problem with yourselves for months and managers are meant to phone back still not heard anything!! It’s becoming a joke! If my mum stays next to the phone any longer she’ll turn into stone! #badcustomerservice #helpme
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Jools 4
(@jjools4bob) reported
from
Liverpool, England
@virginmedia @Rylan No the thought of seeing him makes my blood boil and my ears ache.Yes I am a virgin customer not happy with this shit.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I think it was the bad weather we had last night affecting the signal. The first time I rang up the lady I spoke to was ok then she asked me to get Google up on another device so I went to get it when I got back she had gone. I told her to hang on while I got the device 1/3
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
Maybe little quiet for few days as ive got no internet due to outage at virgin media :/
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
My alien dog is about to die in warframe as cant feed it thanks to me not having a internet connection thanks to awful service at @virginmedia #warframe Only took me 190 hours get him now he's gonna be lost for ever! 😤😡😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clint Walker
(@ClintWalker9) reported
@virginmedia I decided to just have broadband as I couldn’t of afford the new terms you gave me, so I decided to get what I thought would be better broadband, it’s shocking, fix it or come and get the box back
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Matt Burton
(@mattburton72) reported
@virginmedia It’s 54 hours since I complained and nothing yet. 456 hours since I first phoned to explain the problem. In fairness I was told 48-72 hours to respond to a complaint so Virgin are still within the timescale. What’s the betting I’m writing to say no contact in 24 hours time?!
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Matty Anstis
(@hotshot_anstis) reported
@virginmedia how are you still I business… I know charging people a small fortune, and providing a terrible services - continued outages and 47 minutes waiting to speak to someone…. Time to take our customer else where
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William Perks
(@comradewillett) reported
@virginmedia It’s the Wi-Fi. It goes off all the time. I want my money back. I used to have Wi-Fi and now your service is so poor. If I go and stay in somewhere else all my devices work. You are not providing the service I pay for.@virgin media #wifidoesntwork
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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Shawn Smith
(@_Shinthaw) reported
@virginmedia My Tweet states the issue, my broadband is down.
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Judy
(@Binnibobs) reported
@virginmedia I simply need help to recover the service we used to enjoy. I am a carer and need the WiFi.
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Richard Berry
(@richardberry83) reported
@virginmedia Whoever is reading this tweet needs to get someone to phone me immediately on receiving this or I cancel my account with no further discussion.
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Rebecca
(@Rebecca55088161) reported
@virginmedia another issue with my broadband!! I have had intermittent wifi since Wednesday last week! I was told it would be fixed in 23 hours! Of course this is still not fixed! This is now interfering with my job I cannot connect to calls or do parts of my job! USELESS
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Pete Littlewood
(@prlittlewood) reported
Excellent work @virginmedia - finished “maintenance” in my area and oh look all my services are down 😡 and yes I’ve restarted my router