Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Widnes, Warrington, Liverpool, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia The team have booked an engineer but advised changes on router settings that have made it a bit better until the engineer can fix it properly
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia can you remind me the link for customer complaints please. Engineer lied, lost working time now still not right and I refuse to keep paying when I’m not getting a steady working internet let alone at the volt speeds as advertised
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I already spent ages on the phone on Friday when I needed internet but you were doing essential works. I study, work and have a young daughter I don’t have time for long phone calls for a service that should work.
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Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia It's worst on 601 BBC News where either part or all of the screen pixilates. But it happens on other channels to a lesser degree.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I don’t want to talk to an Indian call centre going off a script I want a reasonable human who doesn’t work from a script and can help me
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia you guys are really ***************. What's with the network outage?? Please fix this!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia They’ve sent a signal to it which they say will fix it but it’s even worse now
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Looks like your engineer told me he would book a follow up appointment then didn’t bother. Your customer service lately and ability to provide a service are very lacking
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Yes I know! They are doing essential works but you say broadband outage and you get data on your phone. That is a breach of trading standards as apparently you don’t do that
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia offer volt speeds of 350 paying for 200 getting 60ish it’s ridiculous I’ve spent hours sending them proof when jitter high they think resetting it all and spending more hours getting everything back up will work and I don’t it’s only been this bad this time since
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I need to make a complaint and submit my bill for time wasted with tests that show me what I already know….it’s faulty and has been on and off for a long time and each fix doesn’t fix it
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia He swapped out the router said that solved a bit of the issue but speeds still not as expected then said he would have to book a longer appointment to figure out the issue so he went. Waiting for another appointment
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are useless fixing an area so they break your broadband then get you to do lots of useless tests that show the same thing then ask for a reset that will not fix anything
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Every time it fails I have never been asked to do a reset. The last time they checked their system and sent an engineer who put attenuation on it as the jitter was high and the system showed a fault their end
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻
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Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Still a problem. Programmes we recorded Thurs & Friday are unwatchable (& not available on Catch Up for some reason)
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia just found out as I’m an oomph customer on volt I should get broadband of 350 but getting 53 jitter is beyond a joke too. What happened?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards
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Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Hi, I've been on to the Service Status line, no issues. Used My Virgin Media app no issues raised with Broadband or TV provision. Still picture break-ups on some channels.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie Parsons 🎀👓
(@rosemariee_) reported
@livvy_dixon @virginmedia Honestly mine is SO slow it’s a joke. I spend most of my time at home using my phone data instead of my WiFi 🤯
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Paul Greig
(@PaulGreig1969) reported
WiFi gone again. @virginmedia you are a bag of ****. It's lucky you don't own the electric cable supplying my house, or I would have gone on a quest for fire by now.
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Jo
(@JoBoakes) reported
@virginmedia Broadband non existent. Just been cut off by customer services when putting me on hold and now apparently you’re closed when I call you back. This needs resolving ASAP
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jaison
(@jaison88984609) reported
@virginmedia @virginmedia Do apologize for the late reply. I had no option but to shout out.. I tried all the mediums that i know to reach out to you. No luck.. if possible please ask one your customer services to contact us via phone or email to discuss the issues.
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Suraj Patel
(@69spat) reported
@virginmedia internet has been down in the sm2 area for 24 hours. Apparently it should have been fixed at 4pm, then 6pm and now it says the following day at 4pm. Seriously? People are working from home and need a reliable internet connection - outages all week are unacceptable!
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Dave Ramage
(@idavit) reported
Good old rag time service again from my favourite isp Virginmedia
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Ateeqe Bhatti
(@AteeqeB) reported
@virginmedia We had no feedback or contact at all. Text option was chosen but we received nothing . After no service for 24 hours , we called on Friday . The lady did not believe us ... customer service has been horrendous. Please contact me for more as I have a lot more to say !
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Lisa Milnes
(@lisajmilnes) reported
@virginmedia what is going on in South London. Thousands of us have had no service since Thursday morning. You can you release a statement please?
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Clarty81
(@Clarty81) reported
@virginmedia omg wot are u doing to my Brain this underground Humming hitting a high pitch, all week the vans av been at these dumb stupid placed BTW box's YOU'VE DUG UP THE SIDE OF MY HOUSE MORE I cannot believe how much your company is affecting my head the noise & my house
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Roo Rider Luke
(@luke_roo) reported
@virginmedia @ViviennePearso3 You could also target directors of the company or senior managers through dark web social programming if you’re sick of getting pushed through bullshit customer complaints services. Many advertise themselves on Linked in, not totally legal but very efficient.