Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 12/31/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Widnes, Prescot, St Helens, Warrington, Birkenhead and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomWidnes Internet
United KingdomPrescot Internet
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.

  • JamesWelsh2 James Welsh (@JamesWelsh2) reported from Halewood, England

    @virginmedia can you follow me so I can discuss a problem all my services have gone off and being told can’t be reconnected until Saturday

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia I’ve had no service all day as have other people in the street.... not the first time I’ve had to sit on the weekend and miss my team live on tv for which I pay a good deal of money for, I don’t need to check a checker to tell me your service isn’t working

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.

  • davetarl Dave Tarleton (@davetarl) reported from Liverpool, England

    @virginmedia Hi RCG, I say hours, was just short of an hour! All sorted now. My gripe is there should be a cancel/leave option on the website saves ringing up and waiting when you are leaving no matter what.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.

  • turnerjaksquin Jacqueline Turner (@turnerjaksquin) reported from Runcorn, England

    @virginmedia Hmmmm thought that might get your attention. Still took you 2 hours to reply though 😡 You used to be the best customer service. Not anymore. 55 minutes is not acceptable.

  • HenseyP pet hen (@HenseyP) reported from Seaforth, England

    @virginmedia Yes virgin media website is down ,and quick pay site on virgin media is a scrambled thing ,tried 4 times now ,still scrambled ,but now keeps saying I need to sign in ,but won't accept the sign in ,keeps wanting me to enter security question then just signs out automatically .

  • phanleyphotos Paul Hanley Photos (@phanleyphotos) reported from Prescot, England

    Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia Oh don’t tell me to switch it off and on again.... there is no service wether it’s on the checker or not.. can’t be arsed searching for something I already know ... no virgin, I’m oot

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!

  • markfrobi Mark Robinson (@markfrobi) reported from Atherton, England

    @virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia @NorthernOaf Feel free to look in to my non-existent service.

  • MrCRichardson Craig Richardson (@MrCRichardson) reported from Liverpool, England

    @virginmedia help help what do you need to do to get help from virgin media..😡😡😡😡

  • turnerjaksquin Jacqueline Turner (@turnerjaksquin) reported from Runcorn, England

    What a totally diabolical service @virginmedia 41 minutes and still not got sorted 😡 Now going to cancel our tv & phone package with you. You’re a joke. And will cancel my direct debit and make YOU wait 😡😡

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia This is the 6th “complex” issue that’s happened during weekends this year! and countless other days ..... and that’s why I called yesterday to cancel, your service is obviously not fit for purpose and you have the cheek to put the price up too

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia @LadyHorkins Standard response from a truly shit company who tell lies and say an 82 yr old’s husband ordered sky films after he’d been dead for 9 months then deny any wrong doing in their internal enquiry. Then provide what I can only describe as a piss poor service ... don’t buy virgin

  • HenseyP pet hen (@HenseyP) reported from Seaforth, England

    @ANIM3TA @virginmedia Doing it to my sister been charging her for all Bollywood showcase along with box nation , only found out about it this past month ,phoned up to say she has never known she had them ,never viewed ,, refusing to cancel them off ,won't listen or nothing ..appalling virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamTWhitehouse Adam Whitehouse (@AdamTWhitehouse) reported

    @virginmedia It can’t be done by text. I’ve just tried for the last 4 hours to do that. 7 hours and counting now to cancel a contract. Absolute joke.

  • JosephCosgrove7 Joseph Cosgrove (@JosephCosgrove7) reported

    @nikkijfox *Our service users.* They're not purchasing from Virgin Media ffs

  • MikeP77743043 MikeP (@MikeP77743043) reported

    @virginmedia No issues with service are listed

  • ctmccartney Dr Carole McCartney 🌻 (@ctmccartney) reported

    @virginmedia I'd like to move house but you clearly cannot cope with your customer numbers so now trying to cancel - but funnily enough you can't get through!

  • ElectraHeartsJT Jessica Thompson (@ElectraHeartsJT) reported

    @virginmedia why does your service keep dropping every few minutes in the East Belfast area? There isn’t any planned outages until next week? Having to hotspot from my phone which isn’t ideal?

  • MylesOUFC Myles 🇺🇦 (@MylesOUFC) reported

    @virginmedia I'm sure they will. And then they'll do the same again in a few days when it goes off again... In the meantime, I'm having to run off my phone data yet again because I don't get the service I'm paying you for.

  • ennayyzed1 Naz (@ennayyzed1) reported

    @virginmedia If your advisors are having to chase deliveries via yodel chat/ online advisor surely you can understand that it’s just not good service and the automated service is below standards. How can a company such as virgin use yodel when the service is like this!

  • Nil_Satis_Kings Kingsley (@Nil_Satis_Kings) reported

    @virginmedia It's both. All connections. I've been having issues for weeks. Just happened to be today that there is a know issue being worked on in my area but even with them being worked on it's just not good enough anymore.

  • AdamTWhitehouse Adam Whitehouse (@AdamTWhitehouse) reported

    @virginmedia Yes. Can’t / won’t help.

  • thatssomike Mike (@thatssomike) reported

    @virginmedia intermittent service constantly since you told us you were doing work on the line back on 04/08. It's nearly been a week. Any idea what is going on and when this will be resolved? It's incredibly frustrating.