Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Widnes, Northwich, Warrington, St Helens, Liverpool, Prescot, Birkenhead, Runcorn, Chester, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Ellesmere Port	Wi-fi	1 day ago
Widnes	Internet	1 day ago
Northwich	Wi-fi	3 days ago
Warrington	Internet	3 days ago
St Helens	Internet	3 days ago
Liverpool	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Sarah Hill (@Its_Sal_Queen) reported 19 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Josh (@Parleyyyyyy) reported 29 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Christopher Bray (@cbray72) reported 29 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Liz Tuite (@tuite_liz) reported 34 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Alan Dean (@alandean1878) reported 35 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Mrs Smith (@SmithysMaud) reported 37 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Tony (@AckerHeron) reported 38 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Andy McKeown (@AndyMcK1982) reported 38 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  Rob (@Robertlfc_) reported 39 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Maureen StewartJones (@supergran22) reported 41 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Maureen StewartJones (@supergran22) reported 41 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Tom Rushton (@tomrushton88) reported 42 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  James (@jgrailpics) reported 43 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Ndawana Youngson (@NdawanaY) reported 46 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Steve Pouncey (@Steveo67) reported 46 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 47 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 48 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Liz Tuite (@tuite_liz) reported 54 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Liz Tuite (@tuite_liz) reported 57 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  Martin Travis (@lurkinhead) reported 59 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve_Wright (@SteveWright58) reported 12 minutes ago

  @virginmedia Why has everything just gone down?

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 13 minutes ago

  @virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.

• 
  Wingssherpa (@WingsSherpa) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Cristoir Toibin (@christobinsings) reported 17 minutes ago

  @virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.

• 
  Josh McTighe (@JoshMcTighe94) reported 17 minutes ago

  @virginmedia Hi team, I had a complaint raised about lots of internet issues. I called up and accepted the good will gesture but after 6 weeks it has still not been credited.

• 
  Denise Swif5 (@DeniseSwif5) reported 18 minutes ago

  Virgin media Day 13 with no service #joke

• 
  Samet (@Samet_UK) reported 19 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Samet (@Samet_UK) reported 20 minutes ago

  Wifi has been down since 1 am and there still hasn’t been a satisfactory explanation for the issue. They just share a link for me to check if there’s an outage in the area. It says there is one, but no more information. It’s been nearly 12 hours. @virginmedia

• 
  David Owens (@DavidOw38948049) reported 20 minutes ago

  @virginmedia 1/2 As Virgin do not have a email Address and as a non customer I am unable to send the following “I am the owner/occupier of [address will be given in a email) This external box and cables are unused, unwanted, and not covered by any agreement binding me. See page 2

• 
  Claire Shaw (@clairebaigent) reported 27 minutes ago

  @virginmedia I will not be sending you a private message because despite repeated calls over the past 2 years you have done nothing to help or sort it out. You’re currently charging a 90 yr old man £160 for services he doesn’t use, so please don’t patronise me.