Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Widnes, Warrington, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal
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Tony Zeverona
(@Childwallcable) reported
from
Liverpool, England
@virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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julie hennelly
(@scoobyjue) reported
from
Seaforth, England
@virginmedia hardly got no service. Rang and complyyet again. Then been told our wiring was wrong and has been for for nearly a year since installed. Gave us excuse after excuse. But still paying full price Engineers been out twice to do new wire. We have put complaint in and
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julie hennelly
(@scoobyjue) reported
from
Seaforth, England
@virginmedia this company is an absolute joke. This is like 6 engineers numerous phone calls’ complaints. Can’t get them to call us back. Paying for service that doesn’t work!
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia yet again our home phone line is not working, can you please let me know when I can expect to have it in working order as per our contract
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And this is why I don’t bother calling you for the most part. The service desk where I work are in trouble if customers are on hold for 20 seconds. Virgin are a huge company and can’t afford a call centre where customers don’t have to wait 15 mins (so far) on hold.
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Alex Downes
(@flux_blair) reported
from
Liverpool, England
Just had a call from @virginmedia asking me what I use my network for, how many devices I have on the network. Please mind your own business, answers to these questions can be used by OCGs to target my home and only call me if you really have to. Thanks
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia Hi was supposed to be yesterday between 12-4 but got a text on Friday night saying issue has been solved. So they did not come out even though they didn't say they were not coming and I waited in for them. I think I have a faulty hub tbh
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia You could at least have an option to call back customers rather than keeping them on hold. Again, this is really poor customer service.
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia Hi it’s media service I cannot set up an account please help
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
Aaaaand @virginmedia broadband is down again. Useless.
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Neil
(@spuddy1878) reported
from
Liverpool, England
@virginmedia Two different mobile phones and no joy at all. It’s picking up another WiFi signal from someone else but not from my home.
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julie hennelly
(@scoobyjue) reported
from
Seaforth, England
@virginmedia and still waiting. Internet keeps going off. Can’t leave because still tied into a contract yet we still have to pay for service we can’t use! #joke
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JoelJelen
(@JoelLJelen) reported
from
Liverpool, England
@virginmedia it’s 2019, your online customer service is so poor and your offline telephone service saw me waiting 15 mins and still in a queue! Given up.
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
@virginmedia Internet gone again. Second time today. Bottom light goes white and starts flashing, then green and flashing. Then the arrows light up green and flash. I can’t get 24 hours out of this service. This isn’t what I pay for and it’s terrible service.
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia hi can you help me sign in been trying to contact customer services for over 2 hrs tonight
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
30 mins on hold to @virginmedia so far. Absolutely awful customer service. Again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Steve the Atheist
(@RespawnedSteve) reported
@virginmedia Yes, I've reset the network. I've tried selecting it manually and leaving it on automatic. Samsung A52
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jakub.tdbc.eth
(@madebypanda_) reported
@virginmedia I did and you told me you will cancel my contract. Then you changed my contract and removed my sim mobile. Third time they added a phone line and increased my bill. None of I agreed. I want to write a complaint but you reject it. I am quite lost and unsure what to do now.
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Jo Hart
(@countrywoodelf) reported
@virginmedia It’s back on now, late last night. But it’s been on and off for the past week. Is there an ongoing issue in the area? It’s doesn’t work if we plus straight into it either.
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Damian
(@Damreyuk73) reported
@virginmedia What's the point? The "professionals" have been trying to resolve this for weeks and have been unable. My friend has been experiencing the same issue for months and is considering leaving because you are not providing the services as advertised. You need to get your IT in order
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Karin around the World
(@KarinKovacsova) reported
@virginmedia What you can do is cancel my contract. My contract is alreay 27 months old and it’s impossible to speak to anyone at the company. Ridiculous.
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nicholas yee
(@nicholasyee12) reported
@virginmedia I am looking at my paper copy what am I looking for I am dyslexic as well so I need additional help
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James Turner QC
(@JamesTurner37) reported
@virginmedia “The team” seems to be in India and don’t appear to have a clue what’s going on. Then I get text messages from time-to-time saying the problem is fixed, but it isn’t.
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GabrielaLibanio
(@GabrielaLibanio) reported
@virginmedia I never tried through WhatsApp
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Bramall63
(@brams100) reported
@virginmedia customer support is useless, challenge anyone to find a more frustrating support process, impossible to speak to anyone unless you’re buying extra products 🤬
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Carole Yeo 🌻
(@Carolestfc1) reported
@virginmedia no I was promised an email each time which hasn't materialised. any timescale for resolution?