Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Newton-le-Willows, Birkenhead, Widnes, Chester, Ellesmere Port, Warrington, Runcorn, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
St Helens	Internet	5 hours ago
Liverpool	Internet	3 days ago
Newton-le-Willows	Wi-fi	3 days ago
Liverpool	Internet	3 days ago
Liverpool	Total Blackout	3 days ago
Birkenhead	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Elisabeth Hilton (@elisabethhilto4) reported 6 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Liz Tuite (@tuite_liz) reported 6 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Tim Jackson (@TimmyJ1972) reported 7 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Jo3r (@J0er_82) reported 9 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Jemima (@JemimaCamhs) reported 10 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Ndawana Youngson (@NdawanaY) reported 13 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 17 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Ndawana Youngson (@NdawanaY) reported 18 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 28 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Maureen StewartJones (@supergran22) reported 29 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Maureen StewartJones (@supergran22) reported 33 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Jonesy (@RWBJ1997) reported 35 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Tom Rushton (@tomrushton88) reported 37 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 47 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Martin Travis (@lurkinhead) reported 48 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Emma (@EmmaZhaan64) reported 52 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  DM 🦌 (@DaveMbootlebuck) reported 54 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Mark Langshaw (@MarkLangshaw) reported 59 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Chris Wright (@ChrisWAzure) reported 59 minutes ago from Liverpool, England

  @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence Landray (@Glawsloz) reported 3 minutes ago

  So I now have to wait until Monday evening before @virginmedia will send an engineer out to sort our Hub4 issue. A weekend without the internet. So all our home devices and appliances that need internet connection are now unusable for weekend

• 
  Dave Banks (@DaveJBanks) reported 5 minutes ago

  @virginmedia what's the problem and how long is the fix likely to take please? (LE8)

• 
  Chris Corney (@ChrisCorney1) reported 5 minutes ago

  @OliverGMcManus @katedodd3 @virginmedia It was a great day when I got these rip off merchants out of my life. If uou Google it you will see tgere are multiple mass complaints to Ofcom about obstacles they create to customers trying to switch away. Keep going and threaten a formal complaint.

• 
  Gaz (@R111_Gaz) reported 6 minutes ago

  @palmertrees @Amy_90_x Well, yes, just like people pay for Sky et al. Point is, its normally an extra fee channel, but not this afternoon, any Virgin Media customer can have it.

• 
  O2 (@O2) reported 7 minutes ago

  @j2l_971 Hi it's us from Virgin Media O2. We're sorry about ongoing issues that you're having with your account. If you like we can look into this however we would need to do this in a private chat because we would need more info.

• 
  Manoj Parmar (@MannyParmar) reported 10 minutes ago

  @virginmedia The lightning strike fried the virgin media router AND the life line system too. One of your engineers came out yesterday evening and provided a replacement router which fixed the problem. All the residents there will need replacements pls help them asap.

• 
  Spike Lawson (@SpikeLawson1) reported 13 minutes ago

  @virginmedia What is it with the total indifference shown by virgin media? Service is down and we get three different timescales to fix it! They have obviously forgotten that we customers pay for their company

• 
  Karl Harris (@candysarahland) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV29 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Mark vix (@Vikk3rs146) reported 24 minutes ago

  @virginmedia I don’t think you give a toss tbh in an age of working from home I had to hotspot and use my data to get through work the last 2 days ..texts from you to say it’s fixed then 10 mins later it’s down again ..I reckon in the 2 years of my current contract I’ve lost 20 days service

• 
  devonj07 (@DevonScfc) reported 25 minutes ago

  @DJMattPeverell @virginmedia gone all the way down in stoke aswell mate