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Virgin Media outages and service status in Widnes, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Widnes, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 18, 5:04 PM GMT+1.
  • 50% Internet (50%)
  • 21% TV (21%)
  • 14% Wi-fi (14%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

The latest reports from users having issues in Widnes come from postal codes WA8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Ellesmere Port, Widnes, Northwich, Warrington, St Helens, Liverpool, Prescot, Runcorn, Chester, Bootle, and Newton-le-Willows.

CityProblem TypeReport Time
Birkenhead TV 7 hours ago
Ellesmere Port E-mail 10 hours ago
Ellesmere Port Wi-fi 3 days ago
Widnes Internet 4 days ago
Northwich Wi-fi 5 days ago
Warrington Internet 5 days ago

Nearby cities with recent reports

Ellesmere Port

2 recent signals

10 hours ago
Birkenhead

1 recent signals

7 hours ago
Northwich

1 recent signals

5 days ago
Warrington

1 recent signals

5 days ago
St Helens

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • aralph50
    Amanda Ralph (@aralph50) reported from Liverpool, England

    Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

  • jmcloughlin
    Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

  • andrewjmcgill
    Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • Mick_McIver1984
    Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, England

    Anyone else useless @virginmedia gone down got no internet house is in melt down

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

  • DaveMbootlebuck
    DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England

    @virginmedia No. Can’t get through. I’ve just submitted a complaint

  • MirLADas
    phil61efc (@MirLADas) reported from Liverpool, England

    @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

  • NatashaVic
    Capitã Nat (@NatashaVic) reported from Liverpool, England

    @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

  • Nicolajb87
    Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

  • AndyMcK1982
    Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

  • Simonrob1984
    Simon Roberts (@Simonrob1984) reported from Saughall, England

    @virginmedia why is the service down in Chester area? #virginmediadown

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

  • lfc_shirts
    hazzalad (@lfc_shirts) reported from Seaforth, England

    @virginmedia any help?

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

  • EmsydilemsyL
    Emma Latham (@EmsydilemsyL) reported from Liverpool, England

    @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brummiedebz
    Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported

    @virginmedia @HopeForTo There are people from various areas of the UK telling you that they have a WiFi outage at the same time Service checker confirms it for those who’ve told you. Which means it’s not an equipment issue. It’s a Virgin Media national issue and yet no announcement on here

  • Bargainhunter85
    Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported

    @virginmedia We sent back our equipment weeks ago and now we have a message saying we’re being charged £90 can you help?

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.

  • JX_THT
    Jx_THT (@JX_THT) reported

    @lgwlgwlgw @virginmedia Cancel and go and buy starlink today you will be up and running within an hour

  • BillKilvington
    Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported

    @virginmedia This isn't working is it. Asking if I'm available 'now' to answer security questions, when I respond yes you didn't get back to me for 3 hours. When, oddly I was no longer available. Very poor.

  • RednalNut
    RednalNut (@RednalNut) reported

    @Simon_Whale @virginmedia If you have a good mobile signal consider a LTE router & buy a unlimited Data Sim. I left Virgin after 23 years for similar reasons as above. With EE & happy with the service.

  • daniel18921892
    Daniel (@daniel18921892) reported

    @Simon_Whale @virginmedia Confused because they have literally stated they sent you a return pack? I’ve been with them for years and have never had an issue with them. Suppose it’s beucase I’m not a **** like you clearly are

  • zohra_belabed
    Zohra Belabed (@zohra_belabed) reported

    @virginmedia another outage 24hrs of intermittent signal. When are you going to fix it

  • Santhebeach
    Sandra 💙 (@Santhebeach) reported

    @virginmedia how do I sign into my 02 now virgin media account? I get bills still from o2 with an account number that your system doesn’t recognise. Being sent in circles! Very frustrating. Can’t just sign in- need an email.. then a link.. how hard have you made it???

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @mariah56_c @virginmedia Mines just gone down so not happy