Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Runcorn, Warrington, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Chester, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Liverpool	TV	18 hours ago
St Helens	Internet	24 hours ago
Liverpool	Internet	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Internet	2 days ago
Runcorn	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Tony (@AckerHeron) reported 0 seconds ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Thomas Evans (@92Tevs) reported 3 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Elaine Brown (@laineypb2109) reported 6 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Jamie McLoughlin (@jmcloughlin) reported 15 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Martin Travis (@lurkinhead) reported 23 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Mrs Smith (@SmithysMaud) reported 25 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Ray Waring (@RayWaring) reported 25 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Maureen StewartJones (@supergran22) reported 28 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Pauline Hall (@hall291) reported 28 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 40 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Kevin Saunderson* (@kevsauno) reported 41 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 46 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Tom Rushton (@tomrushton88) reported 47 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Mick Mc 23 (@Mick_McIver1984) reported 49 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Martin Travis (@lurkinhead) reported 51 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Nicola Bates (@Nicolajb87) reported 52 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 52 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Jemima (@JemimaCamhs) reported 54 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Cambo (@cambo691) reported 55 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Ian Hawksey (@ShanklyBob77) reported 59 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JibbaJabba (@Lou_Pole11) reported 5 minutes ago

  @gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 8 minutes ago

  @gblondon1 @skytv Virgin Media has the worst customer service,they can't spell properly when putting your details onto their computers so your password or email address is never recognised.

• 
  Jason ferguson (@Jasonrfc90) reported 9 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  emma 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@emmafrost80) reported 9 minutes ago

  Anyone having issues with the picture for the football #virginmedia

• 
  Sean Pearson (@soapyrct) reported 12 minutes ago

  @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

• 
  Bэccaaaa (@Beccaaaa_x_) reported 14 minutes ago

  @debbierowe1 @virginmedia My tv just went black and now not working

• 
  Nicola Ainsworth (@nixola) reported 17 minutes ago

  @virginmedia I have been trying to contact customer service as my tv isn’t working but I have been on hold hours!! Is there another way to get help? They website doesn’t help

• 
  dera calla (@DeraCalla) reported 17 minutes ago

  @SarahLudford @virginmedia @O2 Agreed. Customer service now so often means hours and hours trying to contact people, and going round in circles for days and weeks. Why can't we just call and speak to someone?!

• 
  HitmenAndHustlers (@HitmenHustlers) reported 20 minutes ago

  @virginmedia please can you contact me? I keep getting passed around by the automated phone line, every single day, my WiFi will go down, only for a minute or 2, but it is a MAJOR inconvenience when im working from home, and lose connection to clients.

• 
  Corrina (@Corrinaaaaaaaa_) reported 21 minutes ago

  @virginmedia @RobNoonan007 It has stopped for everyone Virgin. This isn’t a localised issue!