Virgin Media Outage Report in Widnes, Borough of Halton, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, Prescot, and Widnes.

City	Problem Type	Report Time
St Helens	TV	2 days ago
Liverpool	Wi-fi	2 days ago
Liverpool	Internet	5 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	7 days ago
Runcorn	Phone	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Mark (@MILoft91) reported 10 seconds ago from Haydock, England

  I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia

• 
  Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported 5 minutes ago from Seaforth, England

  @virginmedia So I’ve scanned the living room ok Come up to the bedroom above the router, can’t find it! And doesn’t find it anywhere else upstairs! My phone won’t connect so the WiFi at all! It shows as connected but can’t access the internet. And I’ve forgotten the network!

• 
  Shaun Fitzsimmons (@ShaunAFitzy78) reported 10 minutes ago from Birkenhead, England

  @DaveRidgway2 @virginmedia 'We are experiencing really high call numbers at this time, most issues can be fixed online, or you may like to call back another time'...

• 
  Daniel Richards (@Dan_Richards99) reported 13 minutes ago from Birkenhead, England

  @virginmedia 58.5 down and 36 up (wired)

• 
  Steve Shelbourne (@Shellifumi) reported 13 minutes ago from Aintree Village, England

  @AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.

• 
  Whittle (@Paulwhittle8) reported 15 minutes ago from Birkenhead, England

  @FairCop_ @virginmedia Disgusting as ever. Shocking customer service.

• 
  Daniel Richards (@Dan_Richards99) reported 16 minutes ago from Birkenhead, England

  @virginmedia Rang them before (not very helpful). The Network has now dropped out for the 4th time today!!!

• 
  Nathan Booth (@Nathann_B) reported 17 minutes ago from Liverpool, England

  Is it just me or @virginmedia mobile gone down 🤬🤬

• 
  Ross Walker (@Reducedfatross) reported 19 minutes ago from Hindley, England

  Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown

• 
  Darren (@DarrenMoggie66) reported 24 minutes ago from Warrington, England

  @virginmedia That’s fine I’ve been in contact with CISAS in regards to your poor service and extremely poor customer service and me not receiving what I pay for

• 
  Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported 30 minutes ago from Seaforth, England

  @virginmedia you promised our connection would be better however, still having so many issues!! Today working from home is nightmare!

• 
  Emma (@EmmaZhaan64) reported 36 minutes ago from Roby, England

  @virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.

• 
  Acko (@Acko_79) reported 37 minutes ago from Liverpool, England

  Sort this **** service out. All night no internet @virginmedia

• 
  Steve Shelbourne (@Shellifumi) reported 41 minutes ago from Aintree Village, England

  @AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!

• 
  Shaun Fitzsimmons (@ShaunAFitzy78) reported 43 minutes ago from Birkenhead, England

  @virginmedia I'm not a customer, I was just reciting what appears to be a generic message of customer service centre's, cheers anyway

• 
  Clare Marie Watson (@Sarahsgracesmum) reported 45 minutes ago from Birkenhead, England

  @virginmedia executive team emailed on 16th Feb to say they would deal with my issue within 28 days. Still waiting whilst you've taken more money for a useless service...I smell a sinking ship

• 
  Amanda Davies (@AmandaDavies07) reported 47 minutes ago from Warrington, England

  @virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?

• 
  Greg Shillinglaw (@gmshilly) reported 50 minutes ago from Birkenhead, England

  @virginmedia no broadband, is there problems in my area please?

• 
  Daniel Richards (@Dan_Richards99) reported 59 minutes ago from Birkenhead, England

  @virginmedia Have spoken to them (not overly helpful)... The Network has now dropped for the 3rd time today!

• 
  Whittle (@Paulwhittle8) reported 59 minutes ago from Birkenhead, England

  @GripperTake68 @virginmedia Virgin Media as a whole are shocking at providing any sort of customer service mate.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  greyyplays (@greyyplays) reported 23 seconds ago

  @virginmedia Could it be an issue with our router?

• 
  Toby Ward-Smith (@TobyWardSmith) reported 1 minute ago

  @virginmedia your customer service is all over the place! Cannot believe the shocking service I have received since joining you.

• 
  greyyplays (@greyyplays) reported 4 minutes ago

  @virginmedia There’s nothing wrong with my area, everything suggests it’s fine. However all wired and wireless devices on the network have this issue.

• 
  Gopal Gi (@GopalGi9) reported 4 minutes ago

  @virginmedia sir i need your help plz save my business domino's trying close my business with wrong way where I can go save me

• 
  M.Hossain (@labib767) reported 7 minutes ago

  @VirginMediaIE Virgin media IE customer service and accounts department Mobile closed during Covid 19. more then one year.

• 
  Jon_Tom (@Jon_Tom75) reported 13 minutes ago

  @virginmedia Oh yes that's it, you will service new customers because your money grabbers and existing customer can wait as it doesn't earn you as much £££

• 
  Sturgeon Sturgeon get tae .... (@Gretadoone) reported 14 minutes ago

  @virginmedia I have called and was offered a deal £40 per month more than a new customer can get. My cancelation day is booked in for a month from now. Unless someone wants to come back to me with a much closer deal I’ll sign up to an new supplier by tomorrow.

• 
  Vanessa (@vcresswell1) reported 14 minutes ago

  @virginmedia it is had to believe just how terrible Virgin Customer Service is. Everyone you speak to says something different. We have had NO service for last 6 weeks, told would be fixed today. Now told another 3 weeks. No reason , no apology ..

• 
  David Tiplady (@Tippy679) reported 14 minutes ago

  @virginmedia What options should i choose to get through to the people who could help?

• 
  Rev Eggy (@reveggy) reported 17 minutes ago

  @virginmedia after a few hours of installation I'm done. 2 hours on the phone and told I have to pay extra for a WiFi booster. You've had 3 engineers out to try and get my installation in the first place. And now I've Cancelled the service