Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Winsford, Liverpool, St Helens, Leigh, Warrington, Birkenhead, Widnes, Ellesmere Port, Prescot, and Northwich.

City	Problem Type	Report Time
Winsford	Wi-fi	9 hours ago
Liverpool	Internet	21 hours ago
Liverpool	Phone	1 day ago
St Helens	Internet	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Ndawana Youngson (@NdawanaY) reported 2 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 3 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 4 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Sarah Hill (@Its_Sal_Queen) reported 5 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Mrs Smith (@SmithysMaud) reported 8 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Rob (@Robertlfc_) reported 16 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 24 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Jack Kelly (@realjackoh187) reported 27 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Chris Wright (@ChrisWAzure) reported 29 minutes ago from Liverpool, England

  @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

• 
  Liz Tuite (@tuite_liz) reported 33 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 33 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Cambo (@cambo691) reported 34 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Martin Travis (@lurkinhead) reported 40 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 41 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Mark Langshaw (@MarkLangshaw) reported 47 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Maureen StewartJones (@supergran22) reported 48 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Liz Tuite (@tuite_liz) reported 52 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Thomas Evans (@92Tevs) reported 58 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 59 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Mark Langshaw (@MarkLangshaw) reported 59 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CliveR (@CliveR39) reported 5 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  Frank Dieter T (@FrankDieterT) reported 7 minutes ago

  @virginmedia - complaint, your team refuse to honour an offer emailed on 25 Aug 26 - new contract offer # 100472086139 - area 24. Not impressed.

• 
  birdhouse (@birdhousedisk) reported 8 minutes ago

  @virginmedia sent Dm about Netflix activation link not working

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 10 minutes ago

  Hi @virginmedia im trying to login to sky sports on my phone, its not sending me a confirmation email to login, ive done it 6 times over the last hour and nothing has been received, can you explain please?

• 
  Stephen Maddock (@stephenm68) reported 11 minutes ago

  @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 11 minutes ago

  The worst customer experience in trying to get help when their expensive service isn't working is @virginmedia. A black hole of "linking acounts" and recursive questions that ulitmately fail, just to try and report an issue. Do not make the mistake of becoming their customer

• 
  Marina Robb (@MarinaRobb) reported 11 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Andrea Jones (@Ang_Jones72) reported 12 minutes ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

• 
  Khal (@khal_lfc) reported 13 minutes ago

  @Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year

• 
  a staunch advocate of things (@fahadiiae) reported 14 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window