Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/09/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Northwich, Liverpool, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot, St Helens and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomEastham Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @sharonod1 Clearly they bloody can’t. Stop telling her the same crap.

  • radio_caroline Trains (@radio_caroline) reported from Haydock, England

    Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up

  • Dave_Sumner David Sumner (@Dave_Sumner) reported from Winsford, England

    @virginmedia probably.. but that doesn’t help me with my current one and emails I have stored in that account..

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • DJGlassBack PENALTYPOOL (@DJGlassBack) reported from Liverpool, England

    Why is my wifi not working yet again @virginmedia beyond a joke now

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.

  • natherton90 Neil Atherton™ (@natherton90) reported from Rainhill, England

    @virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.

  • alchteb beth (@alchteb) reported from Warrington, England

    went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

  • alchteb beth (@alchteb) reported from Warrington, England

    went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Loddonbrewery @virginmedia That’s because YODEL’s contract is with the sender, Virgin. They’ll tell the customer (you) to contact the sender. Virgin keeps telling customers to contact YODEL. They know that’s wrong, yet keep doing it.

  • JonGre69 Grolshy (@JonGre69) reported from St Helens, England

    @virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.

  • LIAMREILLY20 LIAM REILLY🌹 (@LIAMREILLY20) reported from Warrington, England

    @virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Ramsey255Joanne HOW DARE you keep telling customers to contact YOUR chosen courier. The contract is between YODEL and Virgin. YODEL, if they even answer, will tell the customer to contact the sender. YOU chose them. YOU deal with them.

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Yes it's the same problem

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.

  • lestervose ann (@lestervose) reported from Haydock, England

    @virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @natashaoneill_ We’re getting sick of saying this. It’s NOT the customer’s responsibility to contact YODEL. Virgin hired them. Contract is with Virgin. All YODEL will do is tell the customer to contact Virgin. Stop lying to customers.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adhess Anthony Hess (@adhess) reported

    @virginmedia just drives me nuts. Want to talk to a human? Go through these troubleshooting steps (again and again). Doesn't work? Well, sorry no human that way either. Call? Nope, no human. This is the least reliable internet I've ever had and no real support at all.

  • MikeEvans1515 Michael Evans (@MikeEvans1515) reported

    @virginmedia Also the reason why which I have to explain to each individual everytime I get transferred is that my connection has been intermittent for months and your solution was to charge me more money for a greater speed. It’s laughable

  • mattwhitby Matt Whitby (@mattwhitby) reported

    @virginmedia I refer you to the one-hour wait issue.

  • bgrbandit 🦾Bandits bionic arm fund (@bgrbandit) reported

    @virginmedia No nothing on it all services are normal ,, bull **** .. service has been pathetic for weeks today just takes the biscuit

  • redsfan1979 Chris Roberts (@redsfan1979) reported

    @virginmedia Hi, done all the usual checks. Looks like an issue in the @SouthamptonCC area

  • DaveMor16686271 Dave Morrison (@DaveMor16686271) reported

    @virginmedia 2/2 ring them up asking where it is only to be told they had none. Why could they tell me that instead of me waiting for delivery. I was also told they would deduct money from my bill which they haven’t done. VM customer service is crap.

  • JustJamz Jamzel🥶 (@JustJamz) reported

    @Nieks_MsG @skytv Lol yea i did @virginmedia aint in the area yet.. ive got 2days left in the cooling off period to cancel

  • dr_beckie Beckie Ingram (@dr_beckie) reported

    @Linaemar @virginmedia True it is still ridiculous though I am going to cancel the tv

  • BobbilouiseeF Bobbilouisee_FN (@BobbilouiseeF) reported

    @virginmedia So why has a staff member said it is a 36 month contract and I cannot cancel and he’s filed a report to fca for me disputing the sim contract??

  • strachan_j James Strachan (@strachan_j) reported

    @virginmedia All connections go down simultaneously. Only the regular TV works (ie BBC but not Netflix etc). It's like the router reboots itself several times a day. We have moved the cordless phone further away from the router and your engineers tried several remote fixes incl 5g/2g split