Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Widnes, Warrington, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Chester.

City	Problem Type	Report Time
Birkenhead	TV	2 days ago
Liverpool	TV	3 days ago
Liverpool	Internet	7 days ago
Liverpool	Internet	7 days ago
Widnes	Total Blackout	7 days ago
Warrington	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Mark Langshaw (@MarkLangshaw) reported 32 seconds ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Tom Rushton (@tomrushton88) reported 2 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Ray Waring (@RayWaring) reported 7 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Andy McKeown (@AndyMcK1982) reported 7 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Emma (@EmmaZhaan64) reported 8 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Mrs Smith (@SmithysMaud) reported 11 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Tim Jackson (@TimmyJ1972) reported 14 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Nicola Bates (@Nicolajb87) reported 14 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Sarah Hill (@Its_Sal_Queen) reported 23 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Ian Hawksey (@ShanklyBob77) reported 28 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 31 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Liz Tuite (@tuite_liz) reported 31 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Jack Kelly (@realjackoh187) reported 40 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Rob (@Robertlfc_) reported 44 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Tim Jackson (@TimmyJ1972) reported 46 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Martin Travis (@lurkinhead) reported 47 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Rob (@Robertlfc_) reported 51 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Mark Langshaw (@MarkLangshaw) reported 59 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Alan Dean (@alandean1878) reported 59 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Liz Tuite (@tuite_liz) reported 60 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine Jeffery (@cathypops2010) reported 3 minutes ago

  @floydy1983 @virginmedia It didn’t work last week either for the cup game. They’ve had a week to fix this issue

• 
  James Durrant (@je_durrant) reported 8 minutes ago

  @virginmedia Well, your support line have now told me that you won’t be fixing the line until 24th September, and even then they can’t guarantee it. I’m calling tomorrow to cancel everything

• 
  Ade Luxton (@adelux68) reported 11 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  David Gardner (@LeylandDavid) reported 16 minutes ago

  Only telephone is working in PR25 1UJ (no Internet or TV services). Any idea when service will be resumed please? @virginmedia

• 
  Colin Morty (@cmwba) reported 16 minutes ago

  @virginmedia Tried but its not accepting my log in. Shamnles of a service.

• 
  JS (@shezzey) reported 17 minutes ago

  @bmstewart2004 The modern equivalent of **** Turpin,I've successfully switched to Virgin Media after 20 yrs with Sky who demonstrated less than zero customer retention acumen F*ck em.

• 
  Abs (@redphillll) reported 18 minutes ago

  @virginmedia can you please advise why I have not had my complaint resolved within the 28 days? It has now been over a week since it should have been resolved. You advised that I would receive a call back this week and I haven’t. The way this has been handled is unacceptable.

• 
  Moss (@Mossy_the_Jack) reported 20 minutes ago

  @craigy1977 @bmstewart2004 @virginmedia When your contract is due for renewal tell them you're done & you're not paying £100 any more I did & got my bill down to £64 18 months later I did it again, got a speed increase from 300mb to 1.2 gig, Netflix & price down to £53 Might not be £12 but it's a saving

• 
  Graeson Laitt (@Laitty) reported 21 minutes ago

  Is anyone else having problems with Sky channels through Virgin Media today? We’ve got a message saying there’s a problem with the service, but it’s not very clear what the issue is. Just wondering if it’s affecting other Virgin Media customers as well? 📺 @virginmedia #Sky

• 
  John Duncombe 🏳‍🌈 💙 🇺🇦 (@JohnDuncombe4) reported 22 minutes ago

  @PD1_8_8_2 @virginmedia Yes it's awful @virginmedia I've just signed up with you for another 2 years at a very high cost. Get it sorted quickly please or refund me