Virgin Media Outage Report in Widnes, Borough of Halton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, Prescot, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 2 days ago |
|
Liverpool
|
Wi-fi | 2 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Runcorn
|
Phone | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Libby Keane (@libbyjaynekeane) reported from Liverpool, England@EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever
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Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia are awful hate them disgusting service. Fed up of spending time trying to get refund for someone gaining entry to their box and running up my phone bill
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John B (+) (@John_B58) reported from Warrington, England@virginmedia Like I said I registered for updates over the weekend and never got any.
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PV (@pven91) reported from Liverpool, England@virginmedia really unhappy with the service, got a new box yesterday and the start up checklist won’t load... called your helpline and they didn’t help us over the phone. Sending an engineer next weekend so we have a week without tv. Please help.
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia How do I cancel my Virgin please I don’t need this rubbish contacting people being told it’s sorted nothing being done then contacting people. I’m the victim someone stole from you and put it on my bill and you don’t care hate Virgin terrible service
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@virginmedia No. I work, so don’t have a spare hour during the day. I’ll call to cancel when I can fit it in. £120 odd per month should enable me to watch a recording.
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Grolshy (@JonGre69) reported from St Helens, England@virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡
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Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England@virginmedia Sorted now but 1/2 hr wait is unacceptable you should be informing customers of waiting times and/or offering callback service. #Amazon and #eBay do this really well.
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Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia Not yet it hasn’t but a complaint will certainly be raised. I am on my way out, so sorry no..
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michelle orrelljones (@Classychick65) reported from Birkenhead, England@virginmedia Been disconnected by yourselves without requesting to cancel my service. No call back as promised, spent an hour on phone earlier to be told might be 72 hours until anything can be done after 20 years of loyalty I think I merit more than this shoddy treatment
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Kathryn Skelly (@kaths77x) reported from Liverpool, England@virginmedia No it’s not worth explaining things once again, I’ve spoke to customer service, I spoke to someone on here the other day and I’ve spoke to the resolutions team and have just been fobbed off by all 😡
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Dave Kelly (@davekellydj) reported from Liverpool, England@vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor
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Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order
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Dave McCormack (@davemc_exile) reported from Warrington, England@virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now
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Dave McCormack (@davemc_exile) reported from Warrington, EnglandReally frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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Sonia (@soniaagnew1) reported from Liverpool, EnglandUpgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned
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Dave McCormack (@davemc_exile) reported from Warrington, England@virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients
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Dave McCormack (@davemc_exile) reported from Warrington, England@virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser
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Lucy87 (@Lucy8720) reported from Birkenhead, England@virginmedia Look. Same again, Joke of a company. Wish id NEVER gone with Virgin. Sorry kids, cant watch the rest of the film on family night because our internet is ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marie Diligent (@LesHappyFrogs) reported@virginmedia Now I receive plenty of texts In 14 seconds I have received 8 texts. 4 times to say : Hold fire. We're getting you connected 2 times to say you store the conversation 2 times to ask me what service I want to be connected... Being abroad I pay for each of the text.
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Tony Reynolds (@tonyreynolds997) reported@virginmedia Have you actually read my issues about calling and texting???
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Andrew S (@impervius) reported@virginmedia Is there anything you can do? I really don't think the problem is on my side.
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nathan walton (@nathano_o95) reported@virginmedia worst internet service going not had wifi for 2 days now
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Neetu (@NeetuDhillon9) reported@virginmedia @virginmedia this issue still isn't resolved. Day 14 now.
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Carly (@Carly71340774) reported@virginmedia It's the same advice eveytime that I need to plug it in when the item is attached to a wall upstairs broad band downstairs and that u dont guarantee the wireless they are always ready of a script and Ur engineer are useless never sort out the issue still happening when they leave
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John Colpus (@johnnycolpus) reportedDisgusted with @virginmedia, making me pay out £210 to end my contract because I'm moving to a new house which doesn't have their services. Totally unfair policy, it's your fault that you don't have UK wide coverage, stop penalising people. Will never use them again, avoid!
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Mark Plowright (@bluebloodplough) reported@virginmedia I have looked high and low for "existing customer" deals for broadband,nothing🤬🤬 if your a "new customer" you can get the world for half price it seems to me🙄🤬🤬🤬🤬
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byczek. (@dombyczek) reported@virginmedia FIX UR CONNECTION BRUH MAN CANT EVEN CLUTCH IN CS
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Gavin Firman (@gavin_firman) reported@virginmedia just had to raise a complaint while trying to cancel. Turns out you placed me into a new contract when my discussions with your sales team I explicitly told them I don't want to do so. So now I have to hope complaints contacts me to refund what I have to pay upfront