Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Warrington, Northwich, Birkenhead, Prescot, Billinge Chapel End, Runcorn, and Chester.

City	Problem Type	Report Time
Liverpool	Internet	6 hours ago
St Helens	Internet	17 hours ago
Warrington	Internet	1 day ago
Northwich	Internet	2 days ago
Liverpool	Internet	4 days ago
Liverpool	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  DM 🦌 (@DaveMbootlebuck) reported 2 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Mrs Smith (@SmithysMaud) reported 4 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Carpo (@Carpo_vp) reported 5 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Alan Dean (@alandean1878) reported 14 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 14 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Thomas Evans (@92Tevs) reported 16 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Mark Langshaw (@MarkLangshaw) reported 20 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Jack Kelly (@realjackoh187) reported 21 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Bootle Bucks (@BootleFCBucks) reported 21 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Ian Hawksey (@ShanklyBob77) reported 21 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 23 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Ndawana Youngson (@NdawanaY) reported 26 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Steve Pouncey (@Steveo67) reported 26 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 28 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Chris Wright (@ChrisWAzure) reported 31 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  Tom Rushton (@tomrushton88) reported 33 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Martin Travis (@lurkinhead) reported 46 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  ikkivllattun (@bikbee) reported 47 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  murf (@JohnMurphy9172) reported 59 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrea stevenson (@AngeStevenson) reported 3 minutes ago

  @virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?

• 
  AL.Crew (@al_crew) reported 6 minutes ago

  .@virginmedia your award winning broadband in area 06 has not been working since 3rd April... Intermittent signal in your area, 12 hours of broadband & no wifi for 2 weeks is not acceptable, you should be paying compensation for loss of service! #virginmedia

• 
  Spamhaus (@spamhaus) reported 7 minutes ago

  @orange 151.217.0.0/16 AS62016 AS198198 AS42987 AS22879 AS199524 AS62016: Virgin Media 🇬🇧 AS198198: Telefonica Global Solutions 🇪🇸 AS42987: Virgin Media 🇬🇧 AS22879: Sirus, Inc 🇺🇸 AS199524: Gcore 🇳🇱 Location is Chicago. However, this case is slightly different. 151.217.0.0/16 is a "bogon", which means the network is not assigned to anyone at this time (and so nobody should be using it). After the first announcement, new (presumably fake) carriers were inserted into the BGP path as a decoy. The general modus operandi suggests that this is the same gang in action

• 
  Fredo (@6ixFredo) reported 7 minutes ago

  @virginmedia I have dm’d you the issue.

• 
  Andrew palmer (@palmer606) reported 9 minutes ago

  @virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv

• 
  BiteUK (@ChrisAbs01) reported 11 minutes ago

  @virginmedia Still no resolution on this. 8 weeks and counting. Shocking service from @virginmedia . Sent me an email with "steps" to follow for a resolution that didn't have ANY steps to follow!

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 13 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  Carm5012 (@Carm5012) reported 13 minutes ago

  @Ofcom Can you do something about @virginmedia and their constant nuisance calls? Four so far today - it never ends

• 
  Nicky Forrester (@WeeMrsF) reported 16 minutes ago

  @virginmedia help please! How do we get your call centre to stop calling us every single day (since Feb, that’s not a joke) trying to get us to upgrade our TV & broadband package? We upgraded in Dec and are happy with our service but daily calls are really starting to grate!

• 
  entrustTMF (@entrustTMF) reported 17 minutes ago

  @virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that