Virgin Media Outage Report in Widnes, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia It’s ok I’m not explaining the issues on here then.
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Bennett
(@AdamBen007) reported
@virginmedia utterly hopeless service, I am a new customer, order placed last week, no comms about installation, you’ve said you didn’t have my number (not true) hung up on me 3 times today, engineer calling today (no show) then on 4th call it’s tomorrow? Shall I cancel order?
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Craig Hawkes
(@Hawkesybass) reported
@virginmedia Perfect. Thank you. And uh, just to back that up. What's best option to put in a formal complaint with this agent? 8 hours on live chat to remove a charge which I had written proof of should not have been applied has taken up my whole day.
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Levente
(@LeventeZone) reported
@virginmedia @nataschaandsons If after 11 days (!) I had any TV or internet w/o dropping out every minute (area fault in your network), with "fixing" estimates every day bumped into the future, maybe I would "step back in time". Actually... I am doing that, as your network makes me feel I am in 19th century.
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Will Smith
(@WillTP1) reported
@virginmedia Would help if you lads replaced the broken fibre cable outside my house like you said you would 2 days ago and still haven't despite the 24 hour guarantee
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Fiza Ahmed
(@fizaasad112) reported
@virginmedia when are the issues in g53 7xs going to be fixed ? I am working from home and have no internet now!!
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Steve Haigh
(@Haigh_eLearning) reported
@virginmedia Hi. You already have all the information required to deal with the complaint, I am a small business and charge by the house so unfortunately I can't afford to 2 to 3 hours that it takes to speak to someone
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Levente
(@LeventeZone) reported
@virginmedia That page today again moved fix date to 15 Feb, for the Nth time. It's been like this every day. Fault team been saying SNR issue (obvious from my Hub 3 logs & BQM graphs). At the same time, automated phone line says different date/time. Shambles.
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Ian Rodgers
(@buckrodgersposh) reported
Hi @peterboroughtel would you like a honest story of how difficult it has become to cancel a virgin media contract to protect fellow citizens of our City, 100% straight forward truth from me real disgrace from them. Their behaviour needs highlighting
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Barry.
(@41225vegas) reported
@virginmedia We will don’t worry. I@am using my phone as a wifi hotspot cos you are so rubbish. I hope i get money off LMAO. Honestly pathetic service and treatment.
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Ash Connolly 👋
(@_AshConnolly) reported
@virginmedia No work is needed, just the line from the pole to the house replacing. Is that the general customer service line? I've spent hours on the phone them and they cannot fathom that the install has been done, but the line just needs replacing (as stated by your engineer).