Virgin Media outages and service status in Widnes, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 7, 1:03 PM GMT+1.
- Internet (75%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 2 days ago |
|
Prescot
|
Internet | 5 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
|
St Helens
|
TV | 8 days ago |
|
Liverpool
|
Wi-fi | 8 days ago |
|
Liverpool
|
Internet | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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simonmcbeth (@simonmcbeth1) reported from Birkenhead, England@virginmedia @McBeth1977 You need to actually get to speak to somebody in order to raise a complaint.
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simonmcbeth (@simonmcbeth1) reported from Birkenhead, England@LeoNak8484 @bt_uk @virginmedia @virginmedia just as bad I’m afraid
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simonmcbeth (@simonmcbeth1) reported from Birkenhead, England@ChrisMa72444992 @virginmedia Wow! Really are breaking the boundaries in shocking customer service
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Karl Robinson (@KRobbo1982) reported from Liverpool, England@virginmedia are a joke! Ive lost my services for today due to their incompetence. Been on the phone for 45 mins and got nowhere. Complaint lodged which will also get nowhere i bet.
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Councillor Michael Haw (@CllrMichaelHaw) reported from Eccleston, England@stevehhh so if there are issues with Virgin Media they can easily switch to BT. If BT High Speed Fibre Optic broadband can be secured sooner, rather than later, those residents who are experiencing issues with Virgin Media can switch/be able to access the High Speed Fibre Optic service.
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Geoff Parkinson (@GeoffParkinson6) reported from Tyldesley, England@davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin
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Iain Dyer (@IainMichaelDyer) reported from Garston, England@virginmedia Simply by reconnecting my services after saying that you were happy to rearrange the bill payment date and my services would be unaffected. I have been told this is impossible though so cant see it happening. Its really bad customer service IMO.
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Jeff Griffiths (@UBuildmain) reported from Atherton, England@virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬
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Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England@virginmedia Any deal that a new customer can get would be fine :) I don’t think it’s fair a customer that’s been with you for 10 years who already has all the equipment needed should pay more for less
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Gemmalouise Hughes (@GemlouHughes) reported from St Helens, England@virginmedia wow I’m Disappointed with your services last wk there was an outage so u gave 5g for every1 to use didn’t know you was gonna take it away on the Monday I think that’s disgusting I have five lines with you plus home! Something better needs 2 b done not all use net
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Lucy87 (@Lucy8720) reported from Birkenhead, England@virginmedia Getting seriously fed up of watching something on Netflix and 20 mins in and it goes off again. Same with my phone, always has an exclamation bar next to it. Internet is awful, i was told if im not getting what im supposed to be i can cancel which is what i will be
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Shaunna (@tiny_mischief) reported from Risley, England@virginmedia Nothing so far but our WiFi went down not so long ago, you upgrade us. Our box never turned up then there was a problem in the area (forever reoccurring) which wouldn’t be fixed for several days. Not good when you run a business from home
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Dan Cross (@dancross88) reported from Haydock, EnglandAbsolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.
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Councillor Michael Haw (@CllrMichaelHaw) reported from Eccleston, England@stevehhh Virgin media is accessible, the problem has been reliability. A number of residents on those roads listed have had severe issues with the service & from experience BT Broadband is the more reliable. For example, in Eccleston Park residents now have access to Virgin & BT... [cont]
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AmyNaylor (@amynaylorr) reported from Liverpool, England@virginmedia Hi, my 4G/Phone calls/Texts arent working on my phone even though I have 4 bars of signal, wondering if it's a phone problem or a problem with the virgin network
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catherine (@1972CW1972) reported from Garston, England@virginmedia That’s the number I’ve been on hold to, then got cut off. I have 3 phone acc, TV, broadband and a business acc. I just want to cancel one sim and it seems impossible
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catherine (@1972CW1972) reported from Garston, England@virginmedia seriously listening to stupid music for 12 minutes, gets thru, told to hold and then cut off 😫
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Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England@virginmedia I’ve had issues during my 12month contract & I still rang up to renew. I was then told I wasn’t entitled to any new customer deals & I’d have to pay a £1 more a month for your budget service compared to what a new customer would pay for your top package.
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Buttery Keith (@75jacko) reported from Runcorn, EnglandSuperfast broadband you say @virginmedia but no connection for virtually the past 2 days in the WA7 area. Each time a time is set for fix estimate it changes by an hour or even more, last night extended from 11pm to 8am and now saying 10.05am. Not good enough!!!! #shambles
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Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England@MattTRFC @Stemac2010 @virginmedia Yes Matt, I was shocked too I had no choice but to hand my 30days notice in, I’ve been with them since 2009 no way I’m paying £1 more a month for 100mb compared to what a new customer would pay for 300mb!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karrie H-R 🏳️🌈 (@KarrieH_R) reported@virginmedia I’m struggling to get help with a new order. I signed up to a broadband contract with virgin on the 26.7.22. I was due to receive my router etc on 22.8.22 but haven’t had anything. I keep getting cut off when I try to ring customer service.
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We won't need eyes where we're going (@Kebab_and_Chips) reported@virginmedia Hi. Thanks. Got an outage and wanted to know how we get eta on repair. Its affecting my ability to work from home.
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Jason Hill (@JasonHi18384399) reported@virginmedia honestly the most frustrating experience of my 53 years! 2 hours on the phone and still not delivering on what they offer you.. customer service is so bad, I mean terrible is an understatement.. #disappointed #letdown #NeverAgain
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Robin (@Fallout180180) reported@virginmedia hi, can you tell me what the problem is with broadband in gl3 area please. Been down almost 2 hours now.
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DK (@DK1_DK1) reported@virginmedia Preferences updated yesterday. Yet another of the same calls received today. I know you will say it takes x amount of time to update but do you think it's accepable to 'market call' a customer every single day, sometimes more than once a day? How do i log a complaint please?
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V👩🏽🚀 (@viciousveeeee) reported@virginmedia is there an outage in the Enfield area? no wifi for over an hour and i wfh - not impressed at all. 👎🏽
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Janice Dobson (@JaniceDobson10) reportedHello when Virgin Media let’s you down AGAIN ! Can they not send patronising messages : you can get back to what you love- streaming,gaming. Where have they been last 2 years. Hello WFH!
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Jen Evans (@Shireling89) reportedI've been trying to review @virginmedia TV packages. I wasn't considering leaving before but now I am - the website keeps generating gateway errors and the only way to get help is by phone? Not very #accessible! Very unimpressed customer here.
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We won't need eyes where we're going (@Kebab_and_Chips) reported@virginmedia Is this account for Customer services queries as well?
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S.T.A.R Consultancy and Training Ltd (@JangKayani) reported@virginmedia … so I have a fault with my broadband I have contacted you again and have been on hold for 30 mins then I am diverted to another department. I have to go through security again and then you disconnect the call. What a great service you provide.