Virgin Media Outage Report in Widnes, Borough of Halton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
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| Liverpool |
TV | |
| Liverpool |
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| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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ASH (GEN-X)
(@MrAshleyVP) reported
from
Saughall, England
@melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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michael allen
(@shmike07) reported
from
Seaforth, England
@III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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Gray H
(@gray_h81) reported
from
Roby, England
@virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡
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Sheryl
(@Sheryl83) reported
from
Ellesmere Port, England
@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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Tom Kelly
(@topbalcony) reported
from
Seaforth, England
@virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side
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Rob Wood
(@Footywirerob) reported
from
Warrington, England
@virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old
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Paul McDermott
(@pauldmcdermott) reported
from
Newton-le-Willows, England
@a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Kim Shelley
(@KimmyLFC) reported
from
Seaforth, England
@virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.
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Brown Pigeon
(@brownpigeon1) reported
from
Liverpool, England
@APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jempson
(@PaulGDJ) reported
@virginmedia Once again the engineer didn’t knock as requested. I was told on Friday that my complaint would be responded within 24-48 hrs, so #virginmedia are late with responding to my complaint as well. Such a poor experience
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Chris Hackworth
(@TheHack1982) reported
@virginmedia hi - my new router has been lost by @YodelOnline and my account appears to have been deleted online. Your call centre staff aren’t able to help. Can somebody please get in touch.
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Jamie
(@jamouse21) reported
@virginmedia just had your 500mb five installed on Saturday, the signal strength doesn't reach my pc though. Engineer said I would need booster pods. The call centre agent said I have to upgrade to 1 gig broadband or pay a local engineer from my market around £100 to move modem
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Gareth Jowett
(@Jowster89) reported
@virginmedia I've been living on this page given the issue over the weekend, no known issues not that I trust what this page says as it said that while there was an issue. Speeds are so bad I'm struggling to even work! A restart this morning hasnt fixed it either! No option for an engi either
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Mickey Salaman
(@IgorSalamanLFC) reported
@virginmedia There have been zero problems it drops out daily and it’s getting ridiculous
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****** Rolling Stone
(@StoneGringo) reported
@virginmedia Tried that. Tried phoning. Answer "How sad too bad"
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David Brown
(@davidbrown1982) reported
@virginmedia Just like when I told you someone crashed into the exchange taking out fibre cables and it took you 3 days to fix...... #everythinginyourpower 👏🏻👏🏻👏🏻👏🏻
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Anjela Winwood
(@Anjie15) reported
@virginmedia finally have email. However, trying to change my address is proving difficult. It keeps asking me to confirm. When I go to the email it states that it has changed but there is nowhere to confirm. Your help is greatly appreciated
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Luca Gasparini
(@graspaevinci) reported
@virginmedia It appears the issue may have at last been fixed. Mohamed came on Sat and he was fantastic, such a contrast with last engineer who just left after two mins without doing anything. VM would really appreciate a speed bump to make up for nearly two weeks of disservice.
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Javaid Iqbal
(@Javaid17) reported
@Sairy_Fairy19 @virginmedia Auto templated responses.. no customer service at all, I'm having the same problems!