1. Home
  2. Companies
  3. Virgin Media
  4. Widnes, England
Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Billinge Chapel End, Runcorn, St Helens, Warrington, Northwich, Chester, Prescot, and Widnes.

CityProblem TypeReport Time
Liverpool Internet 23 hours ago
Liverpool Internet 2 days ago
Liverpool Internet 3 days ago
Runcorn Phone 7 days ago
St Helens Internet 8 days ago
Warrington Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • bencapper
    Ben Capper (@bencapper) reported from Garston, England

    @virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC

  • Jodada_Films
    davey mc (@Jodada_Films) reported from Birkenhead, England

    @virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection

  • nathanrigby__96
    Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices

  • OneBodyJen
    Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

  • NuttyNCool
    Michael McGiveron (@NuttyNCool) reported from Seaforth, England

    @lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.

  • nahkmcilxxx
    Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • nathanrigby__96
    Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit

  • millsy17
    Claire Mitchell (Mills) (@millsy17) reported from Liverpool, England

    @virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!

  • xstex
    Stephen Robinson ⚡ (@xstex) reported from Seaforth, England

    @carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.

  • beakybox
    CHELLE | ✞-4∇3:3 (@beakybox) reported from Seaforth, England

    How much longer is the broadband gonna be down @virginmedia

  • nathanrigby__96
    Nath (@nathanrigby__96) reported from Tyldesley, England

    **** @virginmedia shit internet!😡

  • BTLF1
    BTL Film Media. (@BTLF1) reported from Aintree Village, England

    @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

  • stu_the_supply
    Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • sp7974
    Stu. (@sp7974) reported from Seaforth, England

    @MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.

  • trfcjonesy
    Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never buffers with the ***** videos

  • Rach_Barrett
    Rachel Barrett (@Rach_Barrett) reported from Liverpool, England

    @virginmedia WHY is your online accounting so so bad. Page never loads

  • trfcjonesy
    Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !

  • LiamFitzy9
    Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England

    @sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday

  • trfcjonesy
    Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations

  • trfcjonesy
    Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bitaboutbritain
    A Bit About Britain 🇬🇧 🇺🇦 (@bitaboutbritain) reported

    @F_Glass_Author @virginmedia Communications companies can't communicate and seem to specialise in appalling customer service.

  • NotVBrightSpark
    Peter Morgan (@NotVBrightSpark) reported

    @virginmedia @VirginActiveUK …….and another morning of poor broadband connection to @virginmedia …… Buffering, lag, watching pages load…..

  • mehmetakduman
    Mehmet Akduman (@mehmetakduman) reported

    For the 4th time in since Tuesday, my internet is down. How difficult to fix your services @virginmedia?

  • Mrs_G26
    Sarah 🙋🏻‍♀️🦸🏻‍♀️🧚🏽‍♂️ (@Mrs_G26) reported

    @LeePartridge16 @virginmedia @SkyGroup they weren’t so helpful for me. I pay over £100 there’s lots of deals, not offered any of them. I wouldn’t say it’s the best either but we have limited choice. Broadband is slow and the mini boxes you pay for and a subscription always cut out.

  • holyland2
    Will 🦊 (@holyland2) reported

    @virginmedia any danger of you fixing your issues ? Can we expect a refund for your lack of services ?

  • AuditorsReality
    AUDITOR OF REALITY (@AuditorsReality) reported

    Thought @virginmedia had gone down again. Rather, it was the cat whilst sitting on my laptop had surreptitiously activated airplane mode... She can also take screenshots.

  • Subsonic_tv
    Subsonic (@Subsonic_tv) reported

    @Pijinnn_ @virginmedia I had the same issue with VM when my contract came up for renewal. I basically ended up telling them what I was gonna pay or I'd leave. Ended up paying about £42 for 500mbps

  • chrissy__w
    Chrissie (@chrissy__w) reported

    @virginmedia absolutely shocking service, intermittent broadband and tv services for 2 days. Yet just been informed increasing my basic package by £20 a month, don’t think so time to go elsewhere. Crap customer service, 15 years of loyalty, time to go!

  • AuditorsReality
    AUDITOR OF REALITY (@AuditorsReality) reported

    Though @virginmedia had gone down again. Rather it was the cat whilst sitting on my laptop had managed to activate airplane mode... She can also take screenshots.

  • neilorpen
    neil orpen (@neilorpen) reported

    @LeePartridge16 @virginmedia The solution must be to move to a competitor