Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Warrington, Northwich, Birkenhead, Prescot, Billinge Chapel End, Runcorn, and Chester.

City	Problem Type	Report Time
St Helens	TV	22 hours ago
Liverpool	Internet	23 hours ago
St Helens	TV	2 days ago
Liverpool	Internet	2 days ago
St Helens	Internet	3 days ago
Warrington	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Alan Dean (@alandean1878) reported 3 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Liz Tuite (@tuite_liz) reported 3 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Capitã Nat (@NatashaVic) reported 7 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Jo3r (@J0er_82) reported 22 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  murf (@JohnMurphy9172) reported 24 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Sarah Hill (@Its_Sal_Queen) reported 25 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Billzy (@Billzy79) reported 33 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Ray Waring (@RayWaring) reported 37 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  John Kelly (@John_Kelly17) reported 39 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Liz Tuite (@tuite_liz) reported 39 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  Colin (@ColinBe76578911) reported 39 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 41 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Matt Attwood (@mattwood1702) reported 43 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 47 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Jack Kelly (@realjackoh187) reported 48 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Emma (@EmmaZhaan64) reported 50 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Rob (@Robertlfc_) reported 50 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Simon Roberts (@Simonrob1984) reported 51 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Maureen StewartJones (@supergran22) reported 52 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Martin Travis (@lurkinhead) reported 53 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Turpin (@mobily_uk) reported 2 minutes ago

  @virginmedia The dance has started... Had to cancel as the best offer was £130 per month. I have been offered £101 over the phone but still £35 more than current price.

• 
  Jason Caine Smith (@jasoncainesmith) reported 4 minutes ago

  @virginmedia @VirginMedia Been trying all day to fix CS1011. Your phone system won’t recognise my details due to “maintenance” so I can’t reach support. I’ve been told this needs activation on your side. My elderly father is now without TV. Please contact me urgently.

• 
  RAT PT 01 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Dekka_44) reported 7 minutes ago

  Lost my blue tick due to a banking error. I absolutely ******* hate virgin bank. Never had these issues when it was Yorkshire bank. Had virgin media payment bounce back for 3 months, octopus energy almost 2 month. Money went out then came back again. I didn't realise at the time.

• 
  entrustTMF (@entrustTMF) reported 8 minutes ago

  @robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years

• 
  Sean Pearson (@soapyrct) reported 9 minutes ago

  @virginmedia @DjmarkieT Why do you always ask people to DM you? You will just say there is nothing you can do so call the call centre. Also why is your service so bad? You are genuinely the worst company I have ever dealt with!

• 
  Lubdub (@LubZafar) reported 10 minutes ago

  @virginmedia Even your bot is glitching. Someone needs to fix this problem asap.

• 
  Kathryn Barrow (@kathrynbarrow) reported 11 minutes ago

  @virginmedia When will the broadband and TV issue be sorted in KT2?

• 
  Kevin Nash (@KevinDNash) reported 12 minutes ago

  @virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.

• 
  Greg O'Connell (Two jabs) (@Gregster29) reported 13 minutes ago

  @virginmedia Ringing customer services was my first port of call and that got me nowhere.

• 
  SageAFK (@SageyAFK) reported 14 minutes ago

  @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.