Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Runcorn, Widnes, Prescot, St Helens, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Wi-fi | |
| Runcorn |
TV | |
| Liverpool |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia @LadyHorkins Standard response from a truly shit company who tell lies and say an 82 yr old’s husband ordered sky films after he’d been dead for 9 months then deny any wrong doing in their internal enquiry. Then provide what I can only describe as a piss poor service ... don’t buy virgin
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Oh don’t tell me to switch it off and on again.... there is no service wether it’s on the checker or not.. can’t be arsed searching for something I already know ... no virgin, I’m oot
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Jacqueline Turner
(@turnerjaksquin) reported
from
Runcorn, England
@virginmedia Hmmmm thought that might get your attention. Still took you 2 hours to reply though 😡 You used to be the best customer service. Not anymore. 55 minutes is not acceptable.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I am seriously considering changing to another broadband company at the end of my contract because I feel I am not getting the best service from virgin anymore
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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pet hen
(@HenseyP) reported
from
Seaforth, England
@ANIM3TA @virginmedia Doing it to my sister been charging her for all Bollywood showcase along with box nation , only found out about it this past month ,phoned up to say she has never known she had them ,never viewed ,, refusing to cancel them off ,won't listen or nothing ..appalling virgin
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia I’ve had no service all day as have other people in the street.... not the first time I’ve had to sit on the weekend and miss my team live on tv for which I pay a good deal of money for, I don’t need to check a checker to tell me your service isn’t working
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Ray Jono
(@rayjono50) reported
from
Seaforth, England
Just been holding on the phone for over 30 minutes to speak to a "human being" from Virgin Media" I lost the will to live and hung up. Will call tomorrow to tell them I will be leaving sick of their poor service.
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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pet hen
(@HenseyP) reported
from
Seaforth, England
@virginmedia Yes virgin media website is down ,and quick pay site on virgin media is a scrambled thing ,tried 4 times now ,still scrambled ,but now keeps saying I need to sign in ,but won't accept the sign in ,keeps wanting me to enter security question then just signs out automatically .
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia So it's not the devices. As I say it's only since this new hub. All I get when I ring customer services is run these tests etc equipment working fine but there must be some underlying problem somewhere
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Mark Robinson
(@markfrobi) reported
from
Atherton, England
@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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Dave Tarleton
(@davetarl) reported
from
Liverpool, England
@virginmedia Hi RCG, I say hours, was just short of an hour! All sorted now. My gripe is there should be a cancel/leave option on the website saves ringing up and waiting when you are leaving no matter what.
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia IT says there's no issues in the area, the speed test was done wirelessly. I have the hub in the same place I have always had the modems, hubs in. This issue has been ongoing ever since I received the newest hub. All wires are in tightly so it's not that. I have a new phone too
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NYPD Blue
(@CRMann78) reported
from
Liverpool, England
@virginmedia Been with Virgin for 5 days of dreadful customer service, how can a mobile set up result in loss of all subscribed tv channels, held in queue for over an hour is the norm, will be cancelling my contract due to this total mismanagement #VirginMediaSucks
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia This is the 6th “complex” issue that’s happened during weekends this year! and countless other days ..... and that’s why I called yesterday to cancel, your service is obviously not fit for purpose and you have the cheek to put the price up too
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Jacqueline Turner
(@turnerjaksquin) reported
from
Runcorn, England
What a totally diabolical service @virginmedia 41 minutes and still not got sorted 😡 Now going to cancel our tv & phone package with you. You’re a joke. And will cancel my direct debit and make YOU wait 😡😡
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Craig Richardson
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia help help what do you need to do to get help from virgin media..😡😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@IamGuiseppeDave) reported
@virginmedia I have a problem. I’m supposed to have @SkySports on my package. However it seems to have the commentary from ManUTV on it. Can you help?
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Adam Smith
(@Badgersmith) reported
@varley_1 @virginmedia Customer service is ******* atrocious! No one cam be arsed to help and just keep passing you to an automated bot or someone else. Only way you can get help is to threaten to quit
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Trisha Horvers
(@trisha_horvers) reported
Anyone else trying to watch Changing rooms on channel 4 through Virgin media right now as I'm getting a message.. This channel is not authorised.. Wtf
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Forrest Power
(@ForrestPower) reported
@virginmedia Is there a problem in the WN6 region? I have had intermittent internet blips over the last few weeks with the connection suddenly resolving itself. Highly frustrating when you’re on a Zoom call though. I am plugged in with an Ethernet too.
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Paul Sharma
(@_PaulSharma) reported
@virginmedia Still nothing. Have called up tech support again. Couldn’t resolve the issue and told me to ring back tomorrow because they couldn’t help today…
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lorraine barnes
(@lorraineb79) reported
@virginmedia @virginmedia thanks, yes I have checked repeatedly and registered a service outage…I’m still astonished to be left without service since 11:30am though…
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Andrew Harries. When will there be good news?
(@AndrewCHarries) reported
I’ve been on the planet a few years & therefore had my share of run ins w/ disreputable co’s but never have I experienced mis selling, scamming & appalling cus. service like I have with @virginmedia. @richardbranson I assume you’re no longer involved but this lot are a disgrace.
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Ryan Townsend
(@ryantownsend21) reported
@virginmedia I have tried to do this several time but I don’t get 4G in my house and my internet service with you is down. So I’m not sure how anyone can get help from yourself!? Time to switch back to sky! The grass isn’t always greener the other side!!
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RhonaMiller
(@RhonaMiller2019) reported
@virginmedia No time fix given but hoping you would be able to see on your end when things may start to work
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Still Seventeen
(@D_Swirls) reported
@virginmedia Was told an area outage will be sorted by today just to be told it will now be sorted on the 28th 🙃