Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Birkenhead, Warrington, Runcorn, Liverpool, St Helens, Prescot, Leigh, Northwich, and Billinge Chapel End.

City	Problem Type	Report Time
Ellesmere Port	Internet	20 hours ago
Birkenhead	Internet	20 hours ago
Warrington	Total Blackout	20 hours ago
Runcorn	Internet	20 hours ago
Liverpool	Internet	3 days ago
St Helens	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 2 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Bootle Bucks (@BootleFCBucks) reported 5 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Elaine Brown (@laineypb2109) reported 6 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Tony (@AckerHeron) reported 8 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Mark Langshaw (@MarkLangshaw) reported 16 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Jack Kelly (@realjackoh187) reported 17 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Emma Latham (@EmsydilemsyL) reported 22 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Ian Hawksey (@ShanklyBob77) reported 31 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 33 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Jo3r (@J0er_82) reported 39 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Andrew (@andym1908) reported 39 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Martin Travis (@lurkinhead) reported 41 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Matt Attwood (@mattwood1702) reported 43 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Andy McGill (@andrewjmcgill) reported 46 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Carpo (@Carpo_vp) reported 50 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Emma (@EmmaZhaan64) reported 53 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Rob (@Robertlfc_) reported 53 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Christopher Bray (@cbray72) reported 58 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Martin Travis (@lurkinhead) reported 60 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  ikkivllattun (@bikbee) reported 60 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shystiesosa (@shystiesosa) reported 5 minutes ago

  @EnarialP @virginmedia @JoyB40 Is the Internet down for Verizon?

• 
  Kathy Miller (@KathyMi25429227) reported 11 minutes ago

  @virginmedia Appalling service. What is going on? Cannot speak to anyone...in and out of WiFi connection for a few days...Not on. Want a refund....

• 
  Kai Monroe Ⓥ🌱🌏✌️💙 (@KaiMonroe5) reported 13 minutes ago

  @virginmedia @Benleo I had VM for about 12 years and couldn`t fault the service. I only left because I got a cheaper provider who are okay. I will be returning to VM once my contract is up though.

• 
  Ian. up the Gooners ❤️ (@ianscott0708) reported 15 minutes ago

  @Benleo @virginmedia So many bad reports about virgin, I wouldn't go near them

• 
  Alan Dillon (@AlanDillon26041) reported 15 minutes ago

  @Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.

• 
  kerry (@_kerryking_) reported 16 minutes ago

  @virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!

• 
  786 (@TS7319) reported 17 minutes ago

  @Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable

• 
  John Sabian (@GymItalian83) reported 17 minutes ago

  @Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent

• 
  Luke Ferris (@LukeFerris29808) reported 20 minutes ago

  @Benleo It took me nearly a whole day on the phone to cancel virginmedia. They just put you on hold forever then cut you off.

• 
  Big Ape (@keithman45) reported 22 minutes ago

  Hi @virginmedia I've just received a text to say I'm being charged for "unreturned equipment ". But your engineer took it with him. Can't get through on 150. Can you help?