Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/17/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing

  • BazxAnderson Baz Anderson (@BazxAnderson) reported from St Helens, England

    So get an email on Sunday saying my @virginmedia bill is going up in September. Since then nothing but problems with the internet. If your going to charge a fortune. Provide a decent service.

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia ***************, said change bill never did, ring can't deal with it but can't ring you, you a sodding phone company, get a grip

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • davekellydj Dave Kelly (@davekellydj) reported from Liverpool, England

    @vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor

  • Classychick65 michelle orrelljones (@Classychick65) reported from Birkenhead, England

    @virginmedia Been disconnected by yourselves without requesting to cancel my service. No call back as promised, spent an hour on phone earlier to be told might be 72 hours until anything can be done after 20 years of loyalty I think I merit more than this shoddy treatment

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia Like I said I registered for updates over the weekend and never got any.

  • HelenLMoran HLM (@HelenLMoran) reported from Garston, England

    @virginmedia There was apparently a local fault that is now showing as resolved. However the WiFi painfully slow and times out

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia is rubbish now no broadband and no credit for the bill someone else ran up by accessing your box. Really getting stung for crap here! Your answer...phone us again and again and again with no resolution ombudsman here I come you thieving horrible gits

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia are awful hate them disgusting service. Fed up of spending time trying to get refund for someone gaining entry to their box and running up my phone bill

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia So it looks like the router resetting was the start of a bigger issue. Router appears to be having issues again. Your diag service thinks the router is switched off but it certainly isn’t.

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @virginmedia No. I work, so don’t have a spare hour during the day. I’ll call to cancel when I can fit it in. £120 odd per month should enable me to watch a recording.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia I really don’t know how you can morally charge for the pitiful service you provide. You have the most consistently unreliable download speeds I have ever come across.

  • heatherjoy3 heather (@heatherjoy3) reported from Ellesmere Port, England

    @virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia How do I cancel my Virgin please I don’t need this rubbish contacting people being told it’s sorted nothing being done then contacting people. I’m the victim someone stole from you and put it on my bill and you don’t care hate Virgin terrible service

  • pven91 PV (@pven91) reported from Liverpool, England

    @virginmedia really unhappy with the service, got a new box yesterday and the start up checklist won’t load... called your helpline and they didn’t help us over the phone. Sending an engineer next weekend so we have a week without tv. Please help.

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • annelliott2017 Ann Elliott 💙 (@annelliott2017) reported

    @virginmedia There is an intermittent signal issue Of course I've rebooted the hub. When will you accept there is a problem? I shouldn't have to reboot my hub several times a day or is that now the calibre I need to expect from my internet provider?

  • JNH77 James Harrison (@JNH77) reported

    @virginmedia call 21 on the try to speak to a manager at Virgin Media debacle, told I have to wait 5 DAYS to speak to an Area Manager. I’ve honestly never known anything like this. 5 DAYS! I’m hanging by a thread and no one seems to give a monkeys. Appalling.

  • _SEDill Sara Elizabeth Dill (@_SEDill) reported

    @virginmedia I did that already. It told me the website was not working (like the internet) and to call to book. Which is why I called and they refused to book.

  • WillTaak Will MUFC (@WillTaak) reported

    @virginmedia the broadband has been atrocious for weeks dropping in and out, I’ve tried all the reboots but still the same. You charge a lot of money so I expect good service!

  • _SEDill Sara Elizabeth Dill (@_SEDill) reported

    @virginmedia I’m not posting those details online. I already wasted too much time with online website and telephone agents who provided zero resolution or service/ either you schedule a technician to fix the problem (per what website said) or lose a customer.

  • MATT_WWFC_ROCK MATT WWFC ROCK /\_/\ (@MATT_WWFC_ROCK) reported

    @virginmedia Hey Virgin. What happened to my automatic refund for loss of service?

  • GeorgeManganDub george mangan (@GeorgeManganDub) reported

    @virginmedia customer service number is down!? My Internet is constantly dropping . speed test are dreadful when it does work.service is in a constant state of flux.when I was able to phone it was never followed up ,spent a lot of time on the phone.

  • _SEDill Sara Elizabeth Dill (@_SEDill) reported

    @virginmedia I’ve already filed complaints on this. But given the lack of service despite me doing everything I should have to get a technician out - I’ll be cancelling service and ensuring greater public knows not to ever sign up for virgin.

  • AguiaJoana Joana Águia (@AguiaJoana) reported

    We've been trying to cancel @virginmedia for 2 hours, only to be passed around from team to team and have to repeat the same process again and again. Truly a horrendous customer service experience 🥲 Never again.

  • carlisletom Carlisletom (@carlisletom) reported

    @virginmedia Broadband still not working, need it as I work from home. Virgin Media: the service gets worse and the prices go up