Virgin Media outages and service status in Widnes, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 7, 1:03 PM GMT+1.
- Internet (64%)
- Wi-fi (18%)
- TV (9%)
- Phone (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 3 days ago |
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Prescot
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Internet | 6 days ago |
|
St Helens
|
Wi-fi | 6 days ago |
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St Helens
|
TV | 8 days ago |
|
Liverpool
|
Wi-fi | 8 days ago |
|
Liverpool
|
Internet | 11 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Emma (@EmmaZhaan64) reported from Roby, England@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
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Sarah Hill (@Its_Sal_Queen) reported from Liverpool, EnglandWould love to be able to start work @virginmedia, but the Internet is down.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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Amanda Ralph (@aralph50) reported from Liverpool, EnglandPlease sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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Martin Travis (@lurkinhead) reported from Birkenhead, England@virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?
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Martin Travis (@lurkinhead) reported from Birkenhead, England@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
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Cambo (@cambo691) reported from Birkenhead, England@les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....
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Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, EnglandAnyone else useless @virginmedia gone down got no internet house is in melt down
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Simon Roberts (@Simonrob1984) reported from Saughall, England@virginmedia why is the service down in Chester area? #virginmediadown
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia thanks for the awful internet service, f*cking useless you are
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, England@virginmedia your Internet sucks
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sohaila Ahmad (@sohailaahmad) reported@Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess
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Kevin Pain (@TheRealKPain) reported@virginmedia Done that and still the same issue tbh
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Pablo (@pyrcroft) reported@virginmedia @Ofcom, why doesn't ofcom do anything about the extremely bad service at Virgin Media?, several phone calls, at least 10hours, messages on here, and STILL they are unable to resolve access to my account!!!!!!!!
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c (@cee_ctfc) reportedWhy ******** are @virginmedia ringing my phone at 9am on ******* Easter Sunday. Piss off you absolute cretins.
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IrishWill (@DiabloDame1) reported@virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?
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Steve Campion (@campion_steve) reportedVirgin media hub has failed. Nobody to answer phone other than their chat bot Which asks for all your details then tells you they are closed. Epic fail in customer service! #virginmedia
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Lisa Cooper (@lisalulabelle75) reported@virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡
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Heinz Beanz (@Delveyboy) reported@virginmedia Why would they cut my service completely? They deliberately cut my wire to service the neighbour. When I questioned them, they completely denied it. And why couldn't they have fixed it on the spot? Instead of having no service? Breach of contract
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported@virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?
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Simon Brennan (@Simon909) reported@virginmedia Another weekend and another broadband outage in Fareham, do believe this is the fourth in succession in my area. Please sort it out as it’s becoming too predictable. Funny thing is you want me to renew my package at £80.00 per mth, not worth it and looking elsewhere