Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 12/19/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Warrington, Birkenhead, Northwich and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia That’s not the point, I don’t want credit. I want a reliable service. And this isn’t reliable. My 4G service on my phone is more reliable than my home broadband. That’s not good.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!

  • BrightLitegames BrightLightGames (@BrightLitegames) reported from Liverpool, England

    @virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.

  • wlasinclair Wendy Sinclair RN (@wlasinclair) reported from Hindley, England

    @virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia So it looks like the router resetting was the start of a bigger issue. Router appears to be having issues again. Your diag service thinks the router is switched off but it certainly isn’t.

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    @virginmedia as an existing customer disgusted by experience my wife had ordering a new phone! Told delivered Thursday, worked from home, then advised by @YodelOnline it would be next Tuesday! Virgin day not down to them then receives a bill for end of the month #CustomerService

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded

  • mdrvideo Mike Roberts (@mdrvideo) reported from Newton-le-Willows, England

    Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia So service resumed around 3pm with an email confirming it. In the last 5/10 mins the wireless connection keeps disappearing off. It’ll return for a second or two, then drop again. Unsurprisingly your status checker says there isn’t an issue despite there clearly being one.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia Ah so now you’ve acknowledged there’s an issue in the area with a fix ETA of nearly 3am. So no broadband all evening. This happened last week too. This isn’t acceptable service levels.

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Pretty ironic when the @virginmedia Service Status page doesn’t work.

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia so much easier to cancel direct debit without having to bother with a call

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @virginmedia I really don’t know how you can morally charge for the pitiful service you provide. You have the most consistently unreliable download speeds I have ever come across.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarmiteAlways Sara Cartwright (@MarmiteAlways) reported

    @virginmedia Want to cancel my installation

  • toutijan touti (@toutijan) reported

    Why Virgin media broadband is not working since last few week?

  • WahlstenJohan Johan W (@WahlstenJohan) reported

    @BorisJohnson @virginmedia @O2 Talk about creating a problem, then fixing the problem. 👀🙈

  • Contra_DOG Liam Martin (@Contra_DOG) reported

    @virginmedia I'm still on hold. Experiencing high demand. I'm going to have to hang up. Is there anyway you can help?

  • harry_banks95 HBS (@harry_banks95) reported

    @virginmedia Options don’t work. Your service is a joke

  • wceebee Clive Brown (@wceebee) reported

    @BorisJohnson @virginmedia @O2 You mean like we had in the EU …incompetent ****

  • mummy_watts Linda Watts (@mummy_watts) reported

    @virginmedia There is nothing we were told twice it will be fixed in 24 hrs then we were told by 10th! I have tax returns to do and bills to pay for people and I’m at your bloody mercy! It is a terrible service! And so so frustrating! And also costing me a fortune - I’m freelance 🤬

  • cannonfodder16 Simon B (@cannonfodder16) reported

    @virginmedia This is a wired connection, also when I check my app this morning it’s also now saying my bills not upto date which it is and these issues started after disconnections switched me onto a new deal

  • human150217 We are human (@human150217) reported

    @BorisJohnson @virginmedia @O2 I’m British citizen stuck in Afghanistan under uncivilized regime hungry, freezing, sick. I need help to get out of here. Please everyone for the sake of humanity send emails,letter to govt to help us get out of this horrifying situation.

  • PeterJo24680860 Peter Jones (@PeterJo24680860) reported

    @BorisJohnson @virginmedia @O2 So staying as things were before Brexshite. Hardly a benefit. What about all the things that have been taken away from us and the huge cost to UK industries. But that’s the trouble when a minority of the population promote a gutless, lying worm into high office.