Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 03/19/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Northwich, Chester, Liverpool, Warrington, St Helens, Prescot, Widnes and Runcorn.

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City Problem Type Report Time
United KingdomNorthwich Internet
United KingdomChester Internet
United KingdomLiverpool Internet
United KingdomChester Internet
United KingdomWarrington Internet
United KingdomSt Helens Internet

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Yes I know! They are doing essential works but you say broadband outage and you get data on your phone. That is a breach of trading standards as apparently you don’t do that

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia The team have booked an engineer but advised changes on router settings that have made it a bit better until the engineer can fix it properly

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia offer volt speeds of 350 paying for 200 getting 60ish it’s ridiculous I’ve spent hours sending them proof when jitter high they think resetting it all and spending more hours getting everything back up will work and I don’t it’s only been this bad this time since

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia It's worst on 601 BBC News where either part or all of the screen pixilates. But it happens on other channels to a lesser degree.

  • garye1969 gary eaves (@garye1969) reported from Bryn, England

    @mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia He swapped out the router said that solved a bit of the issue but speeds still not as expected then said he would have to book a longer appointment to figure out the issue so he went. Waiting for another appointment

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia They’ve sent a signal to it which they say will fix it but it’s even worse now

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Every time it fails I have never been asked to do a reset. The last time they checked their system and sent an engineer who put attenuation on it as the jitter was high and the system showed a fault their end

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia are useless fixing an area so they break your broadband then get you to do lots of useless tests that show the same thing then ask for a reset that will not fix anything

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I need to make a complaint and submit my bill for time wasted with tests that show me what I already know….it’s faulty and has been on and off for a long time and each fix doesn’t fix it

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Hi, I've been on to the Service Status line, no issues. Used My Virgin Media app no issues raised with Broadband or TV provision. Still picture break-ups on some channels.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia just found out as I’m an oomph customer on volt I should get broadband of 350 but getting 53 jitter is beyond a joke too. What happened?

  • alandean1878 Alan Dean (@alandean1878) reported from Roby, England

    @virginmedia Still a problem. Programmes we recorded Thurs & Friday are unwatchable (& not available on Catch Up for some reason)

  • R_to_the_D The Mad Hatter (@R_to_the_D) reported from Hindley, England

    @virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia are totally crap and lie. No broadband we will put it on your phone like! Call for 30 minutes beginning for help all I get is I understand

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I already spent ages on the phone on Friday when I needed internet but you were doing essential works. I study, work and have a young daughter I don’t have time for long phone calls for a service that should work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Winfield1David David Winfield (@Winfield1David) reported

    @NMBLAKE @fonforest Simply use virgin media and receive no service!

  • JobIsA4 SteveAtkins (@JobIsA4) reported

    @virginmedia Green flashing lights at sw16 2bp but no services issues reported. Can you please assist or will you get back to me in 2 days when the issue is resolved as usual?

  • RachelJ57015297 Rachel Jones (@RachelJ57015297) reported

    @virginmedia had no Internet for 3 months several months ago and reported it and didn't get any compensation so don't know why am I asking if I'll be refunded or fully charged ..we Shouldn't be fully charged if there's loss of service

  • Jax_Dagger JaxDagger (@Jax_Dagger) reported

    @virginmedia a billing issue, i was told i wouldnt be charged an activation fee for getting the hub 3.0 but i have been!

  • Marcwitha_C MarcwithaC (@Marcwitha_C) reported

    @YodelOnline Hello, I've spoken to @virginmedia and agreed to cancel the order as it is now over 5 days late. Please return the parcel to virgin. Tracking number JD0002251297761660

  • DavidSkeete3 David Skeete (@DavidSkeete3) reported

    @virginmedia It's saying that there does not seem to be any issues. This still does not explain having no service yesterday and the fact that the service is forever dropping day after day after day.

  • StuLee11 Stu Lee (@StuLee11) reported

    @virginmedia You couldn’t help over the phone and don’t understand why a sim provided as part of “a deal” couldn’t be cancelled directly through you when I didn’t sign a separate contract with o2

  • oterwill OT (@oterwill) reported

    @virginmedia Yes I call daily and get the same answers. Openreach caused the issue externally, notified virgin immediately and that’s as the 18th of November. Appointments come and go - and as they are “external” I don’t get compensation for when they don’t show up. Very cheeky: “external”

  • RobertRixon Robert Rixon (@RobertRixon) reported from Mountsorrel, England

    @virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain

  • Laura74531322 Laure (@Laura74531322) reported

    I live in a small flat and cannot afford an extra £5....even if it is not much to yourself. Terribly disappointed with Virginmedia as a long time customer