Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
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| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia I'm guessing they don't work Saturday Sunday, so that will take us from Thursday to some point Monday for a resolution? Would it be quick if I phone up, send me a case ref number or something?
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James Hughes
(@jameshughes911) reported
from
Liverpool, England
@virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Are you wanting me to comment in the broadband section? Can you explain the benefits of this as you won't send an engineer out if there is an issue constantly in the area and your tech team are already aware of it, plus I have the ofcom complaint aswell?
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Trying to sort mum n dads new phones, @virginmedia are sending me up the f'in wall and round the f'in bend! YOUR CONTRACT SIGNING SITE ISNT WORKING and the staff dont seem to comprehend this! PLEASE SORT YOUR **** OUT ASAP!
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@richardbranson you really need to sort your @virginmedia company out. There nothing but robbing bastards, everything about the company is bad. 😡
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Kev
(@VeryGrumpyKev) reported
from
Birkenhead, England
@virginmedia Nah. You’ve got the order number just stop sending **** to me (not that it will get to me anyway). Please note I won’t be held liable if someone else chooses to use this SIM card so I’d advise you to block it here and now.
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Glynn Parry
(@GlynnParry1974) reported
from
Liverpool, England
@virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall
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⚒ Sam ⚒ Warrington Hammer ⚒
(@_samhowell) reported
from
Warrington, England
Also @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.
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Alex
(@embedded_iot) reported
from
Seaforth, England
@virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem
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Him Over There 💙👨🚀🚀
(@snathe) reported
from
Halewood, England
The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?
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Alex
(@embedded_iot) reported
from
Seaforth, England
Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons
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CryptoDan2k
(@CryptoDan2k) reported
from
Roby, England
@virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.
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Colette Ellison
(@colette2511) reported
from
Warrington, England
@virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Thompson
(@NickT85) reported
@virginmedia Well despite me ringing BT to extend my service I now have no internet and you have done nothing about it to speed it up. Or send a mifi as I was advised you would by your sales guy. Great start is this. Have you got any jobs seeing as I can’t do mine for the next 10 days?
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🇺🇦Biscuit🇺🇦
(@biscuitTunes) reported
@virginmedia networks completely down on my end. Looked on down-detector and it seems to be a common problem. Any status on what’s happening in the Merseyside area?
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Jeremy Ainsworth
(@AinsworthJez) reported
@VirginMedia. Our cable connection stopped working just after midnight A call to the helpline said that connection was down for 'maintenance' till 0605. A call at 0610 said that there was a 'fault' which maybe fixed by 0930. If you are going to fib get the story straight
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Mitch Barn
(@barn_mitch) reported
@virginmedia @virginmedia no one has responded to my complaint yet… I ha an outside works engineer scheduled for tue this week and home install for 23rd, tue was pushed to wed, then pushed to thur now pushed to today… I need to know I will have services on 23rd or will that be cancelled
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PeacenLove
(@peacefactor82) reported
@virginmedia I’ve done both already. I will call again tomorrow yet if someone says again they cannot help me I will be left no alternative than to think that @virginmedia care less about vulnerable people. Your happy to call me and sell more but send this stupid email when I ask for help!
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Wayne Westlake-Shaw
(@badassshaw) reported
@virginmedia I manage my dads account as he is 76,we was told move the number and he will get a new sim, however instead of this you cancelled his contract doubled his price inc a fee of £46 now want £200 + a month !!Please get in touch as your customer service is shocking lately
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Nick Cameron
(@nicksie205) reported
@Canonjjohn @virginmedia We had terrible dealings with Virgin Media over 10 years ago - the incident was so bad we said we would never have them installed again. Hope you get sorted.
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Jill Hamilton
(@rennies_mum) reported
@virginmedia you should really advise customers who are changing their package that include an O2 sim that O2 will want to text them to confirm delivery so customer can give mobile number instead of landline which was called at 4am this morning!!
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it's me mario
(@dinkybobs) reported
@virginmedia My engineers visit ( who stated that the cabling from point of entry to the building was "knackered and old"his words I hasten to add). I've been a customer with virgin for a long long time, back to the days when it was called telewest. Not a happy customer.
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John Ogden
(@John_Ogden) reported
@Justine_Siebke @dannyjpalmer @virginmedia They told me I needed to disable WiFi security to get >6mbps Then they called 2nd line support cos the virgin media manhole in the garden was flooded (2nd line confirmed that was cos they we looking in the drains. They apparently should have looked in the one with the VM logo)