Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 03/24/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, St Helens, Warrington, Northwich, Chester, Liverpool, Prescot and Widnes.

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City Problem Type Report Time
United KingdomRuncorn Phone
United KingdomSt Helens Internet
United KingdomWarrington Internet
United KingdomRuncorn Phone
United KingdomNorthwich Internet
United KingdomChester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • pete_vella Pete Vella (@pete_vella) reported from Risley, England

    @virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced

  • DaveFildes82 Dave Fildes (Fylo) (@DaveFildes82) reported from St Helens, England

    @sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them

  • Widneschappy Widneschappy (@Widneschappy) reported from Widnes, England

    .@virginmedia - Are there problems in Widnes area. My service is down and need it to work

  • roymc1980 Roy Mcgaw (@roymc1980) reported from Seaforth, England

    @virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.

  • Scraggmeister Mark Spencer-Scragg (@Scraggmeister) reported from Seaforth, England

    @virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia Doesn’t show of any issues no.

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems

  • mand102 Amanda Archer (@mand102) reported from Haydock, England

    @virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    Soooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!

  • angusgillan Angus Gillan (@angusgillan) reported from Seaforth, England

    @SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all

  • GallowayBronwyn Bronwyn Galloway (@GallowayBronwyn) reported from Garston, England

    @virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???

  • jordpinnington Jordan (@jordpinnington) reported from St Helens, England

    Virgin media is dog ****

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?

  • angusgillan Angus Gillan (@angusgillan) reported from Seaforth, England

    @SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • odellykins odelly 💀 (@odellykins) reported

    @virginmedia may have the best speeds but their service is terrible, 2 weeks with a network issue, was told it was fixed last week but now they need another week? fucksakeeeeee

  • SpecialCei SpecialCei (@SpecialCei) reported

    @virginmedia you really need to make a better help service cause I'm so tired of having a prerecorded message tell me to restart my router and then hang up on me before I can call back and wait to talk to someone

  • Lynsey2901 Lynsey Ross (@Lynsey2901) reported

    @virginmedia service should have been back on line by 1600. Still not working. My 81yr old mum has been without tv and broadband since 1100 yesterday. What’s going on?

  • TechnoDazzla Dazzla (@TechnoDazzla) reported

    FFS @virginmedia your internet has gone down again what are you muppets doing!!!!!

  • SynsHere Syntira (@SynsHere) reported

    @virginmedia I just don’t have the desire nor the energy to grant a respectful response. I payed for a contract which I should be receiving. Pro’s: Internet Speeds Incredible Respectful Engineers Cons: Awful Support Team Dreadful Service Repugnant overall.

  • TechnoDazzla Dazzla (@TechnoDazzla) reported

    @virginmedia This has happened about 5 times in a week I tried to raise a complaint and it nothing happened. My 2G has disappeared since you done some work, don’t worry I’ll be looking for another provider

  • JoshCS_ JCS (@JoshCS_) reported

    @virginmedia Hello, I'm looking at purchasing a 4G watch and wanted to know if you offer plans to support the watch? Thanks!

  • AdyJ Adrian Japp (@AdyJ) reported

    @virginmedia What is wrong with Virgin Media lately. I'm getting constanmt issues just trying to access my account with 'Sorry, we have a problem' messages, and unable to use Virgin TV Go on my PC for weeks now. Come on, I'm paying for this, I expect to have the service!!!!

  • odellykins odelly 💀 (@odellykins) reported

    @virginmedia Not been given a reference. Just been told they need another week to monitor and fix it.

  • ThePastelChai ✩ 𝚎𝚕𝚏 𝚠𝚊𝚒𝚏𝚞 ✩ (@ThePastelChai) reported

    @virginmedia Absolutely so sick of the fact that it's just acceptable for companies like this to charge for a service they never once deliver on. Blaming the customer. Last time we called the customer service they advised we got our phones with them and increased our data.