Virgin Media Outage Report in Widnes, Borough of Halton, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, Prescot, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 1 day ago |
|
Liverpool
|
Wi-fi | 1 day ago |
|
Liverpool
|
Internet | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Internet | 7 days ago |
|
Runcorn
|
Phone | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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David Kelly (@Sauber_Dave) reported from Maghull, England@virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.
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Chris Peach (@peachy_80) reported from Winsford, England@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Jonesy (@Jonesj1988) reported from Liverpool, England@virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡
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michael old (@djmikey32) reported from Garston, England@XboxLiveLogon @virginmedia No i dont i want great service and a engineer who turns up when they are scheduled to attend.
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Tim Hartley (@Hartley86) reported from Leigh, England@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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James Welsh (@JamesWelsh2) reported from Halewood, England@virginmedia can you follow me so I can discuss a problem all my services have gone off and being told can’t be reconnected until Saturday
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Andy (@AHeywood_84) reported from Golborne, England@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Offer me a good deal to keep me, or just let me cancel without fuss, Sort it out!
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Stefani Antiques (@stefaniantiques) reported from Liverpool, England@virginmedia I joined yesterday and was expecting super fast fibre broadband and got intermittent slow. Liverpool L18 area. Not a good start. #regrets
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Neil Ashurst (@neil_pandb) reported from Warrington, England@virginmedia Had four meetings and cheese and tomato pasta for my dinner, but I guess that's not what you meant 🙄 Once again been in a queue for over 20 minutes with no one answering. Guess I'll just have to raise a complaint and go that way 😠
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Andy (@AHeywood_84) reported from Golborne, EnglandSo, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
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Nicola Connor (@NicolaAinsy279) reported from Liverpool, England@virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.
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Sandra SmithMND (@sandras_smith) reported from St Helens, England@Danielle869 @virginmedia I agree. The service my 85 year old dad received was appalling. Moved to Sky, when @virginmedia asked how they could keep custom, our reply “ wouldn’t have if it was free”.
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Andy (@AHeywood_84) reported from Golborne, England@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Iffer me a good deal to keep me, ir just let me cancel without fuss, Sort it out!
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Stefani Antiques (@stefaniantiques) reported from Liverpool, England@virginmedia I rang support yesterday and they said an ongoing issue that could take up to a week and when I follow your link it says no known issues. #mixedmessages
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Tezz P (@TezzP) reported from Haydock, EnglandAnother weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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Jennifer Donnelly (@jen1562) reported from Birkenhead, England@virginmedia Thank you, I’ve tried that. It then directed me to status check page. No issues noted in the area as yet. This was the same as yesterday
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Darren Thomas (@DagsJT) reported from Warrington, England@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Nicola Connor (@NicolaAinsy279) reported from Liverpool, England4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
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Corey Davies (@CoreyLDavies) reported from Ellesmere Port, EnglandThe customer service from @virginmedia is absolutely shocking!
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michael old (@djmikey32) reported from Garston, England@virginmedia No call, no message, no email 🤬🤬🤬🤬🤬🤬 this is a service that don't care about there customers obviously......
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Batten (@philip_voip) reported01/04/2021, 12:27 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 02/04/2021, 12:21 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.
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Rowleystealth (@rowleystealth) reported@virginmedia @mehlisp Having issues with Internet recently
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Liam Williams (@willo1111) reported@virginmedia I’ll just cancel. Sick of the **** to be honest
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BIG ***** (@Big_JuggsXI) reported@virginmedia I have been unable to access my email account for 9 days now, made numerous phone calls and been unable to fix issue.. Your IT department were supposed to call me to try and fix issue been waiting for them to phone for 6 days.
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David Day (@diddyday16) reported@virginmedia can you please get somebody that knows what they are talking about to get in touch with me regarding bad WiFi coverage, your normal tech line is a waste of time
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Phoenix (@mehlisp) reported@virginmedia I know the virgin box outside has had some accidental damage, is there anyway through here you can get an engineer to check?
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RhysHasSpoken (@RhysHasSpoken) reportedi use to hate customers like this when i worked for Virgin Media and EE. i use to get it sometimes but the amount my female staff use to get problems and belittling was frustrating and i always made sure the customer knew what they were doing was wrong xD
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BLADEZ 🤍 Tika cult 🐘👑 (@Angelicbladez) reported@biminibabes @virginmedia HELP?! 😭
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Gareth Smith (@gaz_smith123) reported@virginmedia The whole housing estate is down for the 3rd day running at the same time in the afternoon. It’s not faulty equipment it’s an unreliable shocking internet service!!
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soap₉⁹₉ (@EboySoap) reported@_stefwan Rate 1 star for virgin media, they're ****