Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Christopher heaton
(@irishchris89) reported
from
Hindley, England
@virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤
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wayne peers
(@wanner316) reported
from
Golborne, England
@virginmedia Done everything we are even losing signal now when we never did
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia It’s ok I’m not explaining the issues on here then.
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saints Mike
(@Saints_Mike7167) reported
Sick too bloody death of @virginmedia, it should be renamed Virgin Non Media. Total outage on Tuesday night and Wednesday morning, got home from work to find a total outage again. Funny how they only pay compensation when its been out for 48 continuous hours. #ConMerchants
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Nat Nollid (PlanetCommonSense.Com)
(@NatNollid) reported
@virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc
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Nat Nollid (PlanetCommonSense.Com)
(@NatNollid) reported
@virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc
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Babs
(@BabsD100) reported
@virginmedia Hi virgin media. Can you let me know what it takes to actually get a service that works. I’ve logged on/emailed/called /promised call back /requested engineer and put in a complaint. Still nothing. Overpaying for a service that doesn’t work. Shocking service
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Saints Mike
(@Saints_Mike7167) reported
Sick too bloody death of @virginmedia, it should be renamed Virgin Non Media. Total outage on Tuesday night and Wednesday morning, got home from work to find a total outage again. Funny how they only pay compensation when its been out for 48 continuous hours. #ConMerchants
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Saints Mike
(@Saints_Mike7167) reported
Sick too bloody death of @virginmedia, it should be renamed Virgin Non Media. Total outage on Tuesday night and Wednesday morning, got home from work to find a total outage again. Funny how they only pay compensation when its been out for 48 continuous hours. #ConMerchants
-
Saints Mike
(@Saints_Mike7167) reported
Sick too bloody death of @virginmedia, it should be renamed Virgin Non Media. Total outage on Tuesday night and Wednesday morning, got home from work to find a total outage again. Funny how they only pay compensation when its been out for 48 continuous hours. #ConMerchants
-
Saints Mike
(@Saints_Mike7167) reported
Sick too bloody death of @virginmedia, it should be renamed Virgin Non Media. Total outage on Tuesday night and Wednesday morning, got home from work to find a total outage again. Funny how they only pay compensation when its been out for 48 continuous hours. #ConMerchants
-
Nat Nollid (PlanetCommonSense.Com)
(@NatNollid) reported
@virginmedia Hi We have wasted hours and days trying to raise a complaint but getting nowhere. We have tried to raise a complaint for days on the phone, whatsapp or online account 1. contract expires soon but nothing has been received to notify us 2. We likely to leave virgin media on 5 December when my contract expires: I can get a much faster cheaper deal with Vodafone etc 900mb 3. We applied for a new WiFi Hub at no extra cost on your link in September but nothing has been recieved. 4. Your systems are so poor and failing: online account isnt working, sending links to get online but nothing works, your phone service is not manned by humans and always busy, your whatsapp doesnt work etc
-
Saints Mike
(@Saints_Mike7167) reported
Sick too bloody death of @virginmedia, it should be renamed Virgin Non Media. Total outage on Tuesday night and Wednesday morning, got home from work to find a total outage again. Funny how they only pay compensation when its been out for 48 continuous hours. #ConMerchants