Virgin Media outages and service status in Widnes, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 26 outage signals in the last 24 hours around Widnes, including 26 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 3:11 PM GMT+1.
- TV (60%)
- Internet (36%)
- Wi-fi (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Warrington, Prescot, Leigh, St Helens, Northwich, Birkenhead, Billinge Chapel End, and Chester.
| City | Problem Type | Report Time |
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TV | 6 hours ago |
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TV | 7 hours ago |
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TV | 7 hours ago |
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TV | 8 hours ago |
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TV | 8 hours ago |
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TV | 8 hours ago |
Nearby cities with recent reports
17 recent signals
5 recent signals
4 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Mrs Smith (@SmithysMaud) reported from St Helens, EnglandDay 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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John Kelly (@John_Kelly17) reported from St Helens, England@CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.
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Christopher Bray (@cbray72) reported from Liverpool, England@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
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Emma (@EmmaZhaan64) reported from Roby, England@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?
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Steve Pouncey (@Steveo67) reported from Upholland, Englandany one got any links for the game @virginmedia is crap for whatching @SkySports
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way
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Andrew (@andym1908) reported from Warrington, England@skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media
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Colin (@ColinBe76578911) reported from Liverpool, England@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
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Josh (@Parleyyyyyy) reported from Liverpool, England@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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Pauline Hall (@hall291) reported from Halton, England@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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STEM by STM (@STEMbySTM) reported@virginmedia How would any vm customer without twitter know there's an issue when the online system checker either can't find your account or simply doesn't work? Awful customer service.
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Paul (@Santaxmas) reported@virginmedia Is tv still down?
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let the music play (@let_music) reportedAnybody thinking of taking out a contract with @virginmedia please please please don’t bother they are useless, **** internet, service that is constantly going down every other week and the price is a rip off, my contract is up so I’m off from them
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Louise (@LouiseTregidgo) reported@virginmedia there was a huge spike today sun discharge not long ago then it all went down no pics just pixels on all channels but apps
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Amz (@amyc5621) reported@virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday
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jay (@jpsals) reported@JoshCF_ @virginmedia has done the exact same to me I’ve been with them 10 years and they now want double what a new customer would pay - contract now cancelled
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Peter mcclurg (@peter_mcclurg) reported@status_is_down Yes, no TV services in North Lanarkshire for 7 hours or so. This is an opportunity for the Mumbai scammers to contact VM customers moaning online and they pretend to be Virgin media. Be careful folks it's happened to me a few times. Never reply to unsolicited messages.
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Gem (@Gemnffc) reported@virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴
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Will.i.am.not (@Roberto_Gadgio) reportedAnyone else having issues with Virgin Media TV and Broadband today (pixelated screen and intermittent sound)? Online news outlats reporting thousands in the UK affected.
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Maddie 🇬🇧🇮🇱 🇺🇸 (@Maddie65724316) reported@motionroy @virginmedia @LSquad17045 Is this in London area I have same problem