Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Widnes, Northwich, Warrington, St Helens, Liverpool, Prescot, Birkenhead, Runcorn, Chester, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Ellesmere Port	Wi-fi	3 days ago
Widnes	Internet	3 days ago
Northwich	Wi-fi	4 days ago
Warrington	Internet	5 days ago
St Helens	Internet	5 days ago
Liverpool	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  ikkivllattun (@bikbee) reported 7 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Maureen StewartJones (@supergran22) reported 7 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Simon Roberts (@Simonrob1984) reported 8 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Elaine Brown (@laineypb2109) reported 14 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Liz Tuite (@tuite_liz) reported 19 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  DM 🦌 (@DaveMbootlebuck) reported 19 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Nicola Bates (@Nicolajb87) reported 21 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Josh (@Parleyyyyyy) reported 23 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Rob (@Robertlfc_) reported 31 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Elisabeth Hilton (@elisabethhilto4) reported 39 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 42 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Mrs Smith (@SmithysMaud) reported 45 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Liz Tuite (@tuite_liz) reported 46 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Ian Hawksey (@ShanklyBob77) reported 48 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Rob (@Robertlfc_) reported 52 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Maureen StewartJones (@supergran22) reported 54 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 55 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 57 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Andy McKeown (@AndyMcK1982) reported 58 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Tom Rushton (@tomrushton88) reported 59 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Elaine Rust (@elainerust) reported 6 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 7 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  Josh McTighe (@JoshMcTighe94) reported 9 minutes ago

  @virginmedia Hi team, I had a complaint raised about lots of internet issues. I called up and accepted the good will gesture but after 6 weeks it has still not been credited.

• 
  Helen Brown (@helen_brown65) reported 11 minutes ago

  @virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!

• 
  jamiediscos (@jamiediscos) reported 19 minutes ago

  @virginmedia 12 hrs so far with no WiFi, no tv service and more importantly, no phone! Why am I paying you an extortionate amount of money each month?

• 
  D (@HopeForTo) reported 22 minutes ago

  @virginmedia We have but over the PO post code area as a whole, it seems to be affecting many customers . Its two issues and its not our equipment its yours.

• 
  Jacky (@Jackymaguire) reported 22 minutes ago

  @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system

• 
  Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 23 minutes ago

  @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough

• 
  Whitewerewolf18 VT🐺 (@whitewerewolf17) reported 23 minutes ago

  @rokokoprufei @virginmedia Wifi i understand this problem 🙃

• 
  JR (@Dadyougeek) reported 24 minutes ago

  Being told by the customer service team at @virginmedia that if I’m not happy I can cancel my contract after being on hold for an hour and no internet for a week! Oh the joys