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Virgin Media outages and service status in Widnes, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Widnes, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 8, 10:20 PM GMT+1.
  • 56% Internet (56%)
  • 20% Wi-fi (20%)
  • 12% TV (12%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Widnes come from postal codes WA8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Warrington, Ellesmere Port, Birkenhead, Prescot, Widnes, Northwich, Runcorn, Chester, and Bootle.

CityProblem TypeReport Time
St Helens TV 3 hours ago
Liverpool Internet 12 hours ago
Liverpool Total Blackout 2 days ago
Warrington Internet 4 days ago
St Helens Wi-fi 5 days ago
Liverpool Internet 7 days ago

Nearby cities with recent reports

St Helens

2 recent signals

3 hours ago
Liverpool

2 recent signals

12 hours ago
Warrington

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • ColinBe76578911
    Colin (@ColinBe76578911) reported from Liverpool, England

    @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

  • DoctorRood
    DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

  • tomrushton88
    Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

  • NatashaVic
    Capitã Nat (@NatashaVic) reported from Liverpool, England

    @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

  • DaveMbootlebuck
    DM 🦌 (@DaveMbootlebuck) reported from Litherland, England

    @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

  • laineypb2109
    Elaine Brown (@laineypb2109) reported from Birkenhead, England

    @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

  • lfc_shirts
    hazzalad (@lfc_shirts) reported from Seaforth, England

    @virginmedia any help?

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

  • realjackoh187
    Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

  • tomrushton88
    Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dide_oluwa
    Dide (@dide_oluwa) reported

    @virginmedia your network has been terrible for days now , no cell signal whatsoever

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    A man in his 20s has been arrested in connection with a shooting at a house in Co Galway during the August bank holiday weekend. A man was taken to hospital with non-life-threatening injuries after gunshots were reported at a residence in Dunlo, Ballinasloe on Monday 3rd August at around 3.15am.  Gardaí are appealing to anyone who was in the Cúlán Eiscir Riada area between 2.30am and 4am, and who may have witnessed the incident or has camera footage, to come forward. More on Virgin Media PLAY.

  • Temuing
    John James (@Temuing) reported

    @virginmedia why does my Internet go down around 11.00am every day for 10 to 15 minutes?

  • LisaRacheal
    Lisa (@LisaRacheal) reported

    @virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @virginmedia You never reply to messages! Why bother asking to send us a DM. Also what’s the confusion you mentioned?

  • dkitwood
    Dan Kitwood (@dkitwood) reported

    @virginmedia @virginmedia Shall I start posting screengrabs of the conversation I had with your customer service representative on here? Or are you going to reply?

  • zisisioa
    Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported

    Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

  • 306notout
    Matt Fowler (@306notout) reported

    Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

  • HRH_Duke_of_Url
    Dadaldo (@HRH_Duke_of_Url) reported

    Virgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.

  • GameofthePeople
    Game of the People (@GameofthePeople) reported

    @virginmedia is the Clients Support Team a bona fida Virgin media account?