Virgin Media outages and service status in Widnes, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Widnes, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 4, 7:13 PM GMT+1.
- TV (46%)
- Internet (36%)
- Wi-fi (10%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Widnes come from postal codes WA8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Runcorn, St Helens, Newton-le-Willows, Birkenhead, Widnes, Chester, Ellesmere Port, Warrington, Prescot, Leigh, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 3 hours ago |
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Liverpool
|
Internet | 1 day ago |
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Runcorn
|
Wi-fi | 1 day ago |
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Liverpool
|
Internet | 1 day ago |
|
Runcorn
|
Wi-fi | 1 day ago |
|
Runcorn
|
Internet | 3 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
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Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
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murf (@JohnMurphy9172) reported from Liverpool, England@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
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Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England@tonymc39 @virginmedia Really, truly shockingly terrible.
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Emma (@EmmaZhaan64) reported from Roby, England@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
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Martin Travis (@lurkinhead) reported from Birkenhead, England@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
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ikkivllattun (@bikbee) reported from Chester, EnglandNo Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Tony (@AckerHeron) reported from Liverpool, EnglandHi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Henry (@RHenry652) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix
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Tam (@Tamd536) reported@virginmedia My in-laws have had no tv,internet or landline service since Friday as a result of a vandalism at their home address which was reported to police. An engineer attended yesterday and reconnected the main box outside their house but stated that another engineer would
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sineadsmith (@sinead_smith13) reported@virginmedia Your apps not working now
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jane rawlings (@djraw123) reported@virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !
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Sunny Singh (@sunnysenguk) reported@virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬
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Mad Cyril (@salford_red_ste) reported@virginmedia It’s ok I think the messages have stopped now the office is closed. One of the worst experiences ever and I won’t use the WhatsApp messaging again as it obviously isn’t fit for purpose
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Ms.Davenport (@MsDavenport4) reported@VirginMediaIE just receiving Server error when trying to login to watch virgin media play. Any ideas? Is server down?
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Simon (@cleggy1966) reported@virginmedia Yes, and there is no issue showing
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julie fountain (@juliefount) reportedWhat an absolute joke @virginmedia are been asking for help for weeks but nothing.
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Brandon Fletcher (@FletchLCFC92) reported@virginmedia why don’t you lot just leave stuff alone! Updated my tv box and now it don’t work… Shock!! Time to look at moving to sky instead of your overpriced **** stuff!!