Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 02/24/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomSt Helens Wi-fi
United KingdomLiverpool Phone
United KingdomSt Helens TV
United KingdomWidnes Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia He swapped out the router said that solved a bit of the issue but speeds still not as expected then said he would have to book a longer appointment to figure out the issue so he went. Waiting for another appointment

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia can you remind me the link for customer complaints please. Engineer lied, lost working time now still not right and I refuse to keep paying when I’m not getting a steady working internet let alone at the volt speeds as advertised

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia having problems tv channels not working phone 150 not taking calls

  • Mcgourty22N Neil Friday McGourty (@Mcgourty22N) reported from Birkenhead, England

    Got to love Virgin media. The Tv isn’t working so you go to the website to see if there’s a problem or if it’s just you and that isn’t working either. But don’t fear it tells you. The page where you can pay the bill is fine.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia They’ve sent a signal to it which they say will fix it but it’s even worse now

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @virginmedia hi I’m having problem with tv and internet service in L25 but you aren’t accepting incoming calls?? What to do?

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia are useless fixing an area so they break your broadband then get you to do lots of useless tests that show the same thing then ask for a reset that will not fix anything

  • sarahnuge sarah nugent (@sarahnuge) reported from Roby, England

    @virginmedia Liverpool not working either, can’t even access website or phone

  • Krys_yogi Ada Yoga🧘🏾‍♀️ (@Krys_yogi) reported from Liverpool, England

    @virginmedia you guys are really ***************. What's with the network outage?? Please fix this!

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia The team have booked an engineer but advised changes on router settings that have made it a bit better until the engineer can fix it properly

  • Krys_yogi Ada Yoga🧘🏾‍♀️ (@Krys_yogi) reported from Liverpool, England

    @virginmedia Just seen an update that there's an issue in the area. How long is this gon take to fix? Some of us have work and need to be online. This is rather frustrating

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia Connection problem with Apps. Phone & told to give no. underneath box. Difficult 2 bend down, hold box & phone. How can there b a problem when the TV in other room is working? Sick of having a text to do it myself or ask 4 tech help from someone who can't help.

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia @primevideosport told me my TV not connected to Internet which it is. Was working and then wasn't. Now working but really sick of reoccurring problems when my @primevideosport goes off & told it's an Internet problem. If Internet problem wouldn't I lose everything?

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I don’t want to talk to an Indian call centre going off a script I want a reasonable human who doesn’t work from a script and can help me

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Looks like your engineer told me he would book a follow up appointment then didn’t bother. Your customer service lately and ability to provide a service are very lacking

  • AndyDaley Andy Daley (@AndyDaley) reported from Roby, England

    @eddie_corrigan @virginmedia Is it skipper? It's absolutely garbage. Thank god its only twice a year

  • BigDave767 𝕯𝕵𝕭1965 (@BigDave767) reported from Birkenhead, England

    @virginmedia Hi is there a problem in the CH42 area,some stations like Sky Sports aren’t coming on despite booting the box back up, and the box upstairs is the same

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ciranna flettybetty (@ciranna) reported

    @virginmedia what's going on with @primevideouk not working on the tivo box? I've tried everything and I just keep getting a black screen (after selecting what I want to watch)

  • Lindyloo1971 Lindy (@Lindyloo1971) reported

    @virginhelp @virginmedia can someone help with my mums mobile account. She has a pay monthly sim which should have free calls and texts and she keeps getting error messages saying she doesn't habe enough credit. Not all the time just randomly! And she clearly has!

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported

    @virginmedia @virginhelp not happy.. bill seems to have gone up by an unusual amount. Can't get you on phone your sill chat bot tells me to call, or log in on the app to get help, when already in the app.. HELP...

  • TalowzGaming Talowz (@TalowzGaming) reported

    I'm switching from @SkyUK to @virginmedia and agreed with Sky to cut off broadband on the 5th of March. Today I find out Sky had cut me off a month early. I now have no internet access for over 2 weeks. My career depends on an internet connection. @SkyUK please help and resolve.

  • amarmajidphotos www.amarmajid.com (@amarmajidphotos) reported

    @virginmedia Your text service is an absolute joke! Absolute joke!! I’m awaiting your agent to message me and when it tells me they will be with you shortly it’s been over 10 mins! You’re deliberately avoiding ppl contacting u about price rise to force them to stay

  • mersthamsue susan vinnicombe (@mersthamsue) reported

    @virginmedia I also had 3 calls from an unknown number, with a recorded message supposedly from Amazon. Can you not provide a service that stops these fraudulent calls

  • ClarityMediaCom Haddy Folivi (@ClarityMediaCom) reported

    @virginmedia I am based in Harlow, and it's still terrible. I have lost 2 days of work that I can't get back.....

  • E17Buc E17 BUC (@E17Buc) reported

    @virginmedia It’s out in front of the tv clear from anything. If it’s fine on all other days and nothing has moved, it’s your signal not the placement

  • anthonynotabot2 Anthonynotabot2 (@anthonynotabot2) reported

    @Sam_Rigg1 @cliff_grieve @virginmedia Has been fine daughter gaming, I been surfing with spotify all day, Mrs watching videos, then boom, it's like going back to dial up. Pictures come down in bits at a time, rubbish. Not paying 44 quid a month for fibre lol.

  • kaptinhansum Lily (@kaptinhansum) reported

    @virginmedia Hiya. I cancelled my account with you 31 days ago and just got another bill through, speaking to your team who have no note on the system so telling me I have to give another 30 days notice. Already with another provider. Seriously useless service