Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, St Helens, Liverpool, Newton-le-Willows, Birkenhead, Widnes, Chester, Ellesmere Port, Warrington, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Runcorn	Internet	1 day ago
St Helens	Internet	2 days ago
Liverpool	Internet	5 days ago
Newton-le-Willows	Wi-fi	5 days ago
Liverpool	Internet	6 days ago
Liverpool	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Jack Kelly (@realjackoh187) reported 19 seconds ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Capitã Nat (@NatashaVic) reported 53 seconds ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 1 minute ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 3 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Mrs Smith (@SmithysMaud) reported 11 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Ian Hawksey (@ShanklyBob77) reported 11 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Nicola Bates (@Nicolajb87) reported 11 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Mrs Smith (@SmithysMaud) reported 14 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Thomas Evans (@92Tevs) reported 14 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Liz Tuite (@tuite_liz) reported 16 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Elisabeth Hilton (@elisabethhilto4) reported 19 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Rob (@Robertlfc_) reported 20 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Mrs Smith (@SmithysMaud) reported 24 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 41 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Christopher Bray (@cbray72) reported 42 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Alan Dean (@alandean1878) reported 46 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Ndawana Youngson (@NdawanaY) reported 51 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Simon Roberts (@Simonrob1984) reported 56 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Ray Waring (@RayWaring) reported 56 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Tony (@AckerHeron) reported 57 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marifi (@me_marifi) reported 5 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  liam (@liamsimo95) reported 7 minutes ago

  @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

• 
  Lara Mitchard (@LaraMitchard) reported 8 minutes ago

  @virginmedia And what’s the estimated fix time?

• 
  kaan #freeimamoglu (@laankaan) reported 9 minutes ago

  @virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?

• 
  🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported 11 minutes ago

  @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

• 
  Liam Higgins (@LiamHiggins5) reported 13 minutes ago

  @OliverGMcManus @virginmedia @MartinSLewis honestly think you should help put more pressure on broadband providers. The fact this person has been without broadband for several weeks and can't leave without paying a exit fee is ridiculous.

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 13 minutes ago

  @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.

• 
  Rhys (@vickdawg92) reported 15 minutes ago

  @virginmedia Still dog **** thanks still not working

• 
  Ady Carter (@IsitAdy) reported 15 minutes ago

  @virginmedia It finally came back online during the #europeancup penalty shootout. Missed most of the final. But it’s not the first time we’ve had problems in this area. Very frustrating

• 
  cari_lou (@swlondonraised) reported 17 minutes ago

  @virginmedia Is the WiFi down in Tw7 area. Why ? And how long will it be to get sorted. My son has an online exam today 😡