Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 02/11/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Runcorn, Widnes, Prescot, St Helens, Northwich, Ellesmere Port and Eastham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington Wi-fi
United KingdomRuncorn TV
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomWidnes Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Honestly feel like the last few months have been a battle with persistent internet issues. It’s become tiring and stressful @virginmedia.

  • walshy31 Paul Walsh (@walshy31) reported from Liverpool, England

    @virginmedia In work now! Family struggling at home will have to do tonight! Are there other steps you can message me. messaging on here last week service been terrible and believe the whole area from speaking to friends and family! Virgin need to acknowledge and communicate if bigger issues.

  • KayakmooseF Kayakmoose (@KayakmooseF) reported from Liverpool, England

    @BeanToast @skytv @virginmedia Check each month's bill very carefully as they are prone to be really inconsistent when it comes to billing. I wouldn't use them at all but no others can provide speed like there's in my area. Once others start providing a service like virgin I will be changing providers.

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Called your service promised a call back on Wednesday Didn't happen Rang on Thursday Was hung up on Rang back Unsympathetic operative promised call back 72 hours Will it happen tomorrow highly skeptical You have taken more than £300 from me and lied

  • lyndseym123 Lyndsey Moss (@lyndseym123) reported from Halewood, England

    @virginmedia our connection keeps cutting in and out while watching TV - everything else coming through the HDMI is fine. Could someone please advise if there are issues in the L25 Liverpool area please #virginmedia

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia So your promises mean nothing nor customer service. I ha e spent so much to e explaining my self and my issue. If I say I will do something I will do it. When I rang the centre yet again this morning I was again assured that a call back would be made today

  • tiamarialfc Tina Evans (@tiamarialfc) reported from Seaforth, England

    Do you ever get off the phone to @virginmedia and wanna scream. Been a customer for 15yrs just in this property alone yet they patronise me by saying I have to pay extra each month is my WiFi is to reach upstairs or kitchen (my house is tiny)

  • scousenat *scousenat🌈 (@scousenat) reported from Liverpool, England

    @virginmedia I did it says Everything is working fine... tell that to my dismal WiFi signal

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Ringing your service once more how pathetic is it

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia I have contacted you I got in touch this morning owing to complete outage It was confirmed I would be getting called today for complaint call back Guess what you failed again

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Bet if I owed money you would be in constant contact Can you arrange for call back Can you take ownership You should have a complete r could ed of notes after I have contacted you Wednesday Thursday and today this week alone Also contacted with same issue last 3 years

  • sheilahibberd Sheila Hibberd (@sheilahibberd) reported from Rainford, England

    @virginmedia please help V6 box is playing up, causes tv to keep going off from a few seconds to making tv turn off. It is not the TV as works fine on freeeview

  • tiamarialfc Tina Evans (@tiamarialfc) reported from Seaforth, England

    @macgregorlisa @virginmedia Knowing me I'd end up with nothing then start a new contract then we'd go into lock down again 🙈🙈xx

  • andigill Andy Gill (@andigill) reported from Warrington, England

    @virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract

  • CJC_Film Chris Cunningham (@CJC_Film) reported from Birkenhead, England

    How does the phone, internet and TV all go down @virginmedia ? Logged into my account via my phone and it shows everything down and no fix until 4pm tomorrow

  • mymatedex @gm (@mymatedex) reported from Kirkby, England

    @virginmedia any chance someone could help me. Been trying to get through for 2 hours. Want to cancel my TVcontract and this is the hardest thing I’ve ever had to do to cancel. Going around in circles 🤯

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia you sent a new router because the other one didn’t work properly and this one is worse. WiFi non existent I want to leave your rubbish service and I’m not sitting on the phone for hours so sort it or I’m going to the ombudsman

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia The point is this was raised Wednesday I was promised a call back that afternoon Chased it up in Thursday Promised a call back by midday today at the very latest Each time I do contact your centres have to listen to awful hold music for hour and often get hung up on

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    @virginmedia could I please have a number to speak to someone human about my WiFi issues?

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @Cathy_TwoHalves @virginmedia The problems include always being passed onto to yet another unempowered person eg. To get a code turn a bix back on post upgrade (should have happened anyway) took 2 days and several hours waiting to finally get to a tech, problem then fixed in a few mins.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • xrasonx5 ⚜️♨️🔅Aur♡ra 🔅♨️⚜️ (@xrasonx5) reported

    @mattfrei @virginmedia Yeah, I left them years ago, will never go back.

  • coreyp03 Corey (@coreyp03) reported

    @virginmedia a week later and still awaiting a callback! Can I give my notice on here because the service levels are shocking

  • PozzaMozza Bailey Ranger (@PozzaMozza) reported

    @mattfrei @virginmedia We are on Starlink as we are rural. Had it 2-3 years now and no problems. No rotten cables or dodgy workmanship just our dish and next stop a satellite in space. I'd consider it even if I lived in town.

  • 1030pa Keystonecop (@1030pa) reported

    @mattfrei @virginmedia No never had a problem

  • Johnboy82903002 John carroll (@Johnboy82903002) reported

    @mattfrei @virginmedia When things go wrong, yes. However, I rarely have an issue. It's just that it does take days to fix things when it does

  • wfmtea Maverick1jgd #LUFC #FBPE (@wfmtea) reported

    @colinbatemanj @mattfrei @virginmedia When I was with them I used to annoy their offshore tech support and say just put me though to the guys in Swansea. I don't know whether they still have tech guys in Swansea but they knew their stuff.

  • andrewbillen Andrew Billen (@andrewbillen) reported

    @mattfrei @virginmedia Terrible customer service but technologically they have been good for the past few years for us.

  • JohnpegramFBIT John Pegram (@JohnpegramFBIT) reported

    @virginmedia @vmbusinesshelp It is completely unacceptable. You have given me a £90 refund for last week's connectivity and service failures. The residential team initially told me TV works on business broadband, then the business team did too. I am now speaking to the install manager.

  • MrP_Andell Patrae Andell (@MrP_Andell) reported

    @virginmedia You are asking me to pay a early discon fee in breach of your own contract between us! You actually owe me money but your colleagues who are predominately based abroad (no issue with that) are just not listening or understanding me when I quote your own agreement to them!

  • tanstech Tanswell Technology (@tanstech) reported

    @mattfrei @virginmedia A huge reason for this other than them being **** & having crap routers & service is that they became over-subscribed because Openreach completely failed to bring full fibre to areas soon enough. This was Govt policy failure in giving a monopoly the job to deliver (& billions£)