Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/05/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Northwich, Runcorn, Widnes, Prescot, St Helens and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomNorthwich Wi-fi
United KingdomNorthwich Wi-fi
United KingdomNorthwich Wi-fi
United KingdomNorthwich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia internet down again in L31 what’s the fix time?

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year

  • lynielou72 Lyne (@lynielou72) reported from Warrington, England

    @virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract

  • HelenLMoran HLM (@HelenLMoran) reported from Garston, England

    I hate to call a company out online but @virginmedia are awful

  • ListerTheStupid Rob (@ListerTheStupid) reported from Liverpool, England

    @virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms

  • the_eporter 𝕿𝖎𝖒 𝕷𝖞𝖙𝖍 (@the_eporter) reported from Ellesmere Port, England

    @virginmedia Hello, myself and a friend are having problems with our remotes not working with our virgin media boxes and would like to know how we can get replacements. Tried contacting on the phone. If there is another number or email we can use could you please forward? Thanks

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!

  • Johnny_Maxwell Johnny Maxwell (@Johnny_Maxwell) reported from Widnes, England

    @virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • AlisonHopkin Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, England

    So I first get a call claiming to be from @skytv about tech issue on my broadband I said how’s can that be (I’m not with them) they hang up. Not more than 30 mins later same type of call claiming to be @virginmedia about same issue. Numbers calling me are 01639686677, 01793635483

  • richdavies123 Rich (@richdavies123) reported from Ellesmere Port, England

    @virginmedia please can you fix the terrible signal/interference on the Joshua v Pulev PPV. Ive just missed a whole round of the Bakole fight!!

  • RockyPallyEVO Jason Shaw (@RockyPallyEVO) reported from Chester, England

    Really not at all impressed with @virginmedia I’m not a customer, but called them this morning about someone using my identity for one of their accounts. Said they’d put me through, but just been cut off after 41 minutes on hold. Do they take ID fraud seriously?

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.

  • JuiceTerry9 The Clawless Lobster 🦐 (@JuiceTerry9) reported from Garston, England

    @AidyDews @ALANMYERSMEDIA @virginmedia That’s exactly what happened to me. Upgraded to 500mg and the speed/coverage got worse. They ended up giving me 1 Gig for the price of 500mg & a hub4 because they couldn’t fix it. Took me about 10 hours & years off my life to sort out. Nightmare.

  • RockyPallyEVO Jason Shaw (@RockyPallyEVO) reported from Chester, England

    @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @virginmedia why is your internet so rubbish? We get a bit of rain and wind and the whole TV goes off with no connectivity its woeful. We have sat here for a few hours now with no tv at all and were paying £49 a month for wifi that doesnt work!!!

  • KaraOrford Kara Orford (@KaraOrford) reported from Garston, England

    @virginmedia is there an issue with connectivity in L18 this morning at all please? My network is dropping out constantly and I can’t get anything done 😩 #pleasehelp

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia So you mean you are not going to help either. Bcoz I already told you that yesterday your customer care team denied raising that complaint. You guys really don’t care about customer convenience. I wish I know any relevant govt department where such complaints can be raised. Sad.

  • GillianKerr17 Gillian Mitchell (@GillianKerr17) reported

    @virginmedia We called and got told there is not a direct line for complaint department and they can’t help

  • DMYeti Paul R. Gibson (@DMYeti) reported

    @virginmedia 2/2 having the decency to check or confirm that the CC is up and running again to save me wasting my time. It’s embarrassing, and shows how little you think of your customers. I’ll call the CC tomorrow but it’s to cancel, service has been so poor for so long.

  • EdArcher87 Ed Archer (@EdArcher87) reported

    @virginmedia @Sian_Baker10 Still doesn’t help when it’s not working!! You lot have a lot of refunding to so today!!

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia You don’t access complaints here, your customer care denies to raise complaints with stupid reasons. And finally customer is hanging in the middle. Considering you are already charging bit higher than other broadband companies in the market, this service is not expected.

  • Melodic__Melody Melody__chan (@Melodic__Melody) reported

    God I'm so ******* close to taking a sledgehammer to my stupid ******* modem since Virginmedia is a gigantic pile of ****.

  • BrianMcCowie01 Brian McCowie (@BrianMcCowie01) reported

    @dyanreighton @virginmedia Having the same issues mate, Virgin have recently bit off more than they can chew after agreeing to provide 450,000 homes with Virgin services… they can’t even supply their current customers… SKY HERE I COME!

  • JelliotHutch Joshua Hutchinson (@JelliotHutch) reported

    @virginmedia Hi. Yes we have multiple times. Keep getting told a specialist engineer will phone and talk us through it but nobody ever calls! Please can you arrange for this. Not even been with you one week and it’s already not working. Thanks

  • Tezarozaboza Terri Slade (@Tezarozaboza) reported

    @virginmedia It has happened several times. It's always listed on the service status page. As I said in my original post, the problem is intermittent

  • Joses_World Basic with Life (@Joses_World) reported

    When #virginmedia says your network cable has been unplugged but you’re the only person in the house. 👀 👻😳