Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 03/19/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Chester, Liverpool, Warrington, St Helens, Prescot, Widnes and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Internet
United KingdomLiverpool Internet
United KingdomChester Internet
United KingdomWarrington Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Birkenhead, England

    Thank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia

  • SharronRawlinso Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @HelenRuggles3 @virginmedia Helen sounds like your a pro at receiving the brush off.Can you call back in 24 hours and we will fix the problems?Then you call back in 24hours there still an issue. Only been my 2022 working from home HELL. THANKS @virginmedia for nothing.I pay my bill and don't get the service

  • snathe Him Over There 💙👨‍🚀🚀 (@snathe) reported from Halewood, England

    The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia 30 day cancellation is nearly up, just waiting on the returns packaging to arrive. But don’t see why I have to pay £150 for a service I’ve not been able to use for a month

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Not really checked today as not working, nans funeral is at 1120. You need to get an engineer to my house next week. I'm paying the bill and not getting the service, not really fair is it.

  • embedded_iot Alex (@embedded_iot) reported from Seaforth, England

    @virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

  • embedded_iot Alex (@embedded_iot) reported from Seaforth, England

    Hey @virginmedia I’m pretty sure these people have a bot watching your bot and are then messaging all of your customers asking for their information. I nearly fell for it due to the speed with which they messaged. This is about to become a very big problem for you @cybergibbons

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia The issue is I also believe it's my equipment as well. The down time I have you don't seam to log it all. I dont want a router upgrade or anything like that I just want a working router. Everytime I call there is a fault in the area.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Turns out your team didn’t cancel my package, like I wanted. Absolutely 🤬 joke.

  • DaveWoodwardAC Dave Woodward (@DaveWoodwardAC) reported from Birkenhead, England

    @Jackingsworth @SimonMiller316 @virginmedia I had no issue when I cancelled mine when I moved house last year I did it all online talking to one of their agents

  • CryptoDan2k CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @virginmedia Yes, as discussed many a time. Without fail occasion I phone there is a fault in my area and you will not send out a technician. This circle can not seam to be broken. This is why you have failed to get an engineer out to me for months and months.

  • ann_ellison Kerrie-Ann Ellison (@ann_ellison) reported from Warrington, England

    @virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peterhorsley202 Peter Horsley (@peterhorsley202) reported

    @virginmedia hi, I have been on phone for over 1 hour now for broadband issue. Is there anyone working in tech support today?

  • Kenzooo0 Matt Mäckenzie (@Kenzooo0) reported

    @virginmedia I am self employed, my business relies on internet connection. My service is completely down with no engineer available until Monday. This is disgraceful. What am I meant to do??

  • goldyloxxx Goldy Loxx (@goldyloxxx) reported

    @virginmedia still no Internet... What work did you do on Monday? Cut all the cables?! Please help, iwf work from home and need Internet!

  • maz1230 maz (@maz1230) reported

    47 mins on the phone to @virginmedia listening to the same two songs for them to answer and cut me off. Disgusting service. Trying to find out why i am having issues with my internet.

  • Gagan_gss Gagan Sandhar (@Gagan_gss) reported

    @virginmedia Signal upstairs is very weak and the speeds are ridiculous.

  • Irene0760 Irene Cochrane (@Irene0760) reported

    @virginmedia This is now a week since this problem started and still NO SOUND 😡😡 I have been sending comments on my Virgin App and only had one response. I am now writing to the head of the company as this is terrible customer service 😡😡

  • WOODY2712 GRAHAM WOOD (@WOODY2712) reported

    @virginmedia Paying for M200 broadband to get the faster download speeds , constantly getting below the guaranteed speed of 100mbps ! Phoned customer services to be told it’s my devices that are faulty !Virgin media is an absolute joke of a company ,customer services are shocking

  • SpursKS ° Тоттенхэм (@SpursKS) reported

    @virginmedia Can you please see if anything is updated regarding the pull? Why would I not have been told that I don't have to be there for this works. What a waste of time and loss of salary. Piss poor standard of communication

  • BuyersReport Buyers Report (@BuyersReport) reported

    @StewartMitchell Feel free to DM Stuart and tell me what your investigations are about. I’m also with @virginmedia and something has definitely changed for the worse with them, after 15 years as a customer. Offered deals 60% more than new customers. Bad attitude as to whether I leave or not.

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Thundersley, England

    @SpursKS @virginmedia What's the issue