Virgin Media Outage Report in Widnes, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Warrington, St Helens, Ellesmere Port, Chester, Prescot, Widnes, Newton-le-Willows and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Wi-fi | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
-
Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
-
Anne-Marie Caine
(@amscaine) reported
from
St Helens, England
@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
-
bev sale
(@bevey2010) reported
from
Runcorn, England
@virginmedia I have checked and rebooted but says nothing wrong, we can have 10 devices connected at any 1 time and never had a problem till last week when internet just turned off randomly an since then ots been on, off, on, off,on,off all day
-
Phillip™
(@HenninghanFiD) reported
from
Seaforth, England
@virginmedia Alot are complaining bout outage. We all pay so much but lose internet on a regular basis. I had no tv, no phone, no net today, had to use my own net. In all as a virgin customer what are we paying for? To complain!
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.
-
David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia
-
*scousenat😘
(@scousenat) reported
from
Liverpool, England
@virginmedia Via text messages and phone calls and get no where ...I was told an engineer was visiting it never happened lodged a complaint and heard nothing back I went out of this contract now
-
Gamble free girl
(@kfield82) reported
from
Billinge Chapel End, England
Trying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄
-
Catherine Crilly
(@cathcrilly) reported
from
Liverpool, England
Guys I know the world is a toilet and very bad things are happening but if there's going to be one thing to tip me over the edge, it'll be the Virgin Media interface. Absolute fiasco every time you go to watch anything 🆘
-
*scousenat😘
(@scousenat) reported
from
Liverpool, England
@virginmedia im ready to throw your modem in the bin and get onto the ombudsman you don’t provide a service you false advertise and your charging me for nothing!!
-
David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
@virginmedia Can you tell me if there is any problem in the WA12 address? Internet has been of and on all day and your service status page doesn't seem to update.
-
Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
And @virginmedia broadband appears to be having issues again. After losing it for hours on Friday due to a local area issue, my connection appears to have gone again and the router is constantly rebooting and searching for a connection. Not a stable service whatsoever.
-
Tezz P
(@TezzP) reported
from
Haydock, England
@virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services
-
Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
-
Concobhar Dochartaigh
(@Conor87) reported
from
Liverpool, England
@virginmedia I want to cancel my contract but can’t get through to anyone on the phone.
-
Luke Cav
(@LukeCav) reported
from
Liverpool, England
@virginmedia how longs the internet going to be down in the L8 area of liverpool?
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia your sales team are telling people that upgrading to 200 speed will fix WiFi issues. I was looking for a new deal but don’t want to sign up until it’s guaranteed I can get WiFi in more than 2 rooms. I live in a small 3 bed and I’m on my 2nd router which is worse
-
Phillip™
(@HenninghanFiD) reported
from
Liverpool, England
@virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.
-
Nicola McKeown
(@Nikimc17) reported
from
Seaforth, England
@virginmedia is absolutely awful 😡 lost count of the amount times internet has booted me out whilst watching this match 🙄
-
Sid
(@borntorun127) reported
from
St Helens, England
@virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jon Chow
(@Jchownerd) reported
@virginmedia Both myself an my family have been very happy with Virgin Media for many years, but my latest experience has made me never want to return again. I have recently moved address, I would like to speak to a member of the cancellations and billing team ASAP!
-
Joana 🕎 happy hanukkah!
(@Joana2359) reported
my internet is absolute **** today and every single day tbh, I hate virgin media
-
Ady
(@Ady86016248) reported
@virginmedia right. I seriously need someone to contact me about my WiFi. 2 days now no connection. 2 calls to tech support both said yes there's a fault and to reboot wait 30 mins (fob off)! Now still nothing. Bot on Helpline and online help both say reboot and hang up...
-
James Taylor
(@jamesscoots66) reported
@virginmedia 🚨PLEASE 🚨 can you send me a deadlock letter so I can get out of my contract or I will stop my direct debit and answer customers who pay your wages and stop telling people to text these fake numbers that no one ever answers worst service ever 😡😡😡
-
Simone
(@IIPugg) reported
@virginmedia Hi, I haven’t managed to resolve anything, I do need to speak with someone but every time I call your customer service There’s an automated voice
-
Paul Manning
(@PMIOMTT) reported
@virginmedia Been on hold trying to call you for ages. Shocking so called service. TV service not working, start up process just keeps cycling, hard drive issue ???
-
Shane Bonehill
(@ShaneBonehill) reported
I’m sick of moody customer service reps from @virginmedia broadband relations
-
Jann Richards
(@pottyjann1) reported
@virginmedia any suggestions how I can actually TALK to a cs person WITHOUT having to hold on the phone for over an hour ? Currently paying £80 + pm for a service that is unreliable,now you tell me we're at end of contract, but I CAN'T TALK TO YOU TO RENEW/CANCEL #frustrated
-
Rachel Bentley
(@Rachbentley27) reported
@virginmedia our broadband has been out now for over 24 hours and was meant to be fixed today. Still not working - please confirm when this will be rectified
-
Hiro_P
(@gnagnolohc) reported
@virginmedia I HATE YOU. 52 pound a month for a Broadband that is a disaster! I finally got to the Christmas holiday and off work and have the time to stop to give you money for free for a service that you provide badly! VAFFANCULO VIRGIN. Vaffanculo