Virgin Media Outage Report in Widnes, Borough of Halton, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Liverpool, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
-
Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia my dad’s email address has been hacked. VM says he has to re register his email address. He’s spent nearly 3hrs on live chat today trying to fix it. He’s 86 and relies upon his email to order from home. Can you please explain to me the process to correct this issue?
-
Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp Why have you rang me twice today offering to fix my broadband issues when I HAVE NOT called to report any??? Cold calling at its finest!
-
ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia speeds are crap again
-
Graeme Bamber
(@gbam86) reported
from
Liverpool, England
@virginmedia @gbam96 Yes it has been cancelled now, it was the manner it took to get there! Nearly 20 mins of asking to cancel! he had a bad attitude. Very disappointed with the customer service
-
Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Already checked, your website says we have issues. Just disappointed that I have missed what sounded like a good @F1 race
-
Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
Is there a problem with the wifi @virginmedia in liverpool 🤔🤔🤔
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I deleted the apps from my phone to reinstall and try again but now they won’t download and my friend has the same issue of not the account holder when he is on app
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish
-
Michael
(@Michael85600050) reported
from
Rainhill, England
@virginmedia gross incompetence shown in L35 area today. Basically no broadband for 14 hours. No indication as to why and each hour the time of resolution extended. Not a good advert for the service. Go with Sky is my suggestion
-
Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
@virginmedia Cant sign in as it's the landlords account 🙄🙄🙄
-
Phil
(@philstandish) reported
from
Bryn, England
@virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too
-
Andy Milburn
(@AndrewGMilburn) reported
from
Garston, England
Wifi down intermittently for 24 hours now @virginmedia and no checks or fixes help. Everything plugged in properly. Next available appt is Thursday morning - I work from home FFS what am I supposed to do until then??? #poor Can't even speak to anyone. #shambles
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Try to contact @virginmedia on there faulty mobile service or wifi but call keeps ending without me doing any thing
-
michelle cunningham
(@shellc11) reported
from
St Helens, England
@virginmedia can you please confirm how long my tv will be down WA9 area, its been off for over 36 hours 😳
-
Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
-
Michael
(@Michael85600050) reported
from
Rainhill, England
@virginmedia how can you say you're reliable when we haven't had broadband for 14 hours with no explanation and ever increasing promises as to when resolved? Virgin Media has failed me and others in the Rainhill area. As we say in the North- shite service
-
Ann_1878
(@Toffeegirl13) reported
from
Halewood, England
@MachinegunSi @virginmedia Been ****** awful lately, sick of it. Think I'm gonna serve them
-
Whittle
(@Stixx1979) reported
from
Birkenhead, England
@wilkinsonpete @virginmedia Its appalling mate. Its flagged up daily on here. In a couple of days. You will be contacted on here asking is there any way they can help. Joke of a company.
-
Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
The interminable menus on the Virgin Media customer line lasted 3 minutes and 20 seconds just now, most of it being lectured on how efficient this would make my as yet unanswered call.
-
Ann_1878
(@Toffeegirl13) reported
from
Halewood, England
@MachinegunSi @virginmedia Yeah same here Si, never had any problems but the past 12 months or so been shite
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Smith
(@Dubainosaurus) reported
@virginmedia Called earlier today and have left all the required info AGAIN. 2 months of poor customer service, no internet, false promises, lies. Lots of apologies but no action or resolution. The whole experience of @virginmedia has been appalling. On a score of 0-10 I would give -1
-
DILRAJ
(@dilrajsachdev) reported
@Ofcom @virginmedia I have a problem with @virginmedia installation, they keep pushing the date and making excuses that some work is not finished and not giving me a date (its 4+ weeks). Not taking complaints, keep transferring 😡😡
-
Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.
-
Philip Batten
(@philip_voip) reported
06/04/2021, 13:10 (UTC): Maintenance has been completed on the following services, and no further interruption is expected: Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused during the maintenance window.
-
Philip Batten
(@philip_voip) reported
06/04/2021, 12:49 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 06/04/2021, 12:50 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.
-
Anthony McGlynn
(@arm431888) reported
@virginmedia This was no reset. They just changed the network name so everything dropped off
-
Nausicaa
(@bringjoyalways) reported
@virginmedia VM is a complete let down. They mislead their customers, do not even follow up a fair complaint as they said they would. NEVER AGAIN. They charge you extraordinary sums when you leave them if they cannot provide you a service. Other companies such asBT or EE don’t. Never again
-
Andrew
(@a_j_woodford) reported
@virginmedia I’ve had two promises of a call back, neither of which have come. I’m being passed from one department to another with a sorry but no news on resolution.
-
Lee Hurley
(@HLeeHurley) reported
@virginmedia yeah, cause what i want to do is spend another hour on the phone with customer service 👍
-
Frankie DJ
(@FrankieDJ2012) reported
How stupid is @virginmedia - refusing to deal with my Internet issues until my outstanding balance from last month is paid ! I ain't paying **** all until the price of my bill and my constant connection drops are sorted!