Virgin Media Outage Report in Widnes, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Warrington, Runcorn, Widnes, St Helens, Birkenhead, Chester and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Internet | |
| Warrington |
TV | |
| Runcorn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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Tom Kelly
(@topbalcony) reported
from
Seaforth, England
@virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side
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Ben 🌶️
(@TLClassless) reported
from
Birkenhead, England
@Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Brown Pigeon
(@brownpigeon1) reported
from
Liverpool, England
@APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap
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Kim Shelley
(@KimmyLFC) reported
from
Seaforth, England
@virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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michael allen
(@shmike07) reported
from
Seaforth, England
@III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.
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Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Nick Mercer
(@ndmerc) reported
from
Liverpool, England
@virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Paul McDermott
(@pauldmcdermott) reported
from
Newton-le-Willows, England
@a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Faccini
(@DeanFaccini) reported
Shocking behaviour by @virginmedia. Customer Services promised me the January annual price increase letter was sent out to me in error and that the increase would not be applied to my account. Have since discovered Virgin Media have INCREASED my monthly bills. #Dishonest
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Melocan
(@Melocan61) reported
@virginmedia you should get fined millions and banned by authorities! You are ripping people off, you are stealing their money, just because of the contracts you are abusing people! I wish for you and your company the worst! Someone should do sth about the companies like you!
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Jess
(@Jess124679) reported
@virginmedia @Sk_formi Mine is WiFi but never had this problem before. Its just been recently for like the pass few days
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Melocan
(@Melocan61) reported
@richardbranson Hey Richard. I really want to know if you have ever checked the complaints and reviews about Virgin Media on Internet such as social media and other platforms. VM is abusing people and basically ripping them off and your customer service's doing nothing to help!
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David Gallagher
(@davy_gallagher) reported
from
Eglinton, Northern Ireland
@virginmedia @BBCWatchdog Well what can I say, the level of customer service from VM has once again excelled all expectations but I would be telling lies just like VM do. Despite numerous verbal and written promises you have failed to resolve the issue.
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Charlie R
(@cmrr85) reported
@virginmedia There are no additional charges, this is simply an unjustified increase to my monthly subscription charge. My discounted contract rate runs until June. See complaint reference C-260321655, as yet unresolved.
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Katatini
(@katatini) reported
@virginmedia I switched to you in the hope of a more reliable service - our area internet had been down since Friday! What’s going on! London- SW11! Please help!
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Katrina Collier (She/Her) 🇦🇺🇬🇧
(@KatrinaMCollier) reported
@virginmedia Worst comes to worst... my TV is on @SkyUK, thankfully!
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Ray
(@rayc18) reported
Congratulations @virginmedia - you’ve just managed to sink even lower in my estimation with some spectacularly poor customer service today - currently waiting for a call from a manager - all I can say is that I would be embarrassed to work for you !!!
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Biro
(@sirbiro) reported
@virginmedia seriously, what on earth is happening with your broadband?! After over 24h outage on Thursday to Friday now there's another outage with resolution time tonight. Seriously, I'm in Brighton city centre, how is your service this bad. How am I supposed to work like this?