Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Simon Roberts
(@Simonrob1984) reported
from
Saughall, England
@virginmedia why is the service down in Chester area? #virginmediadown
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Carpo
(@Carpo_vp) reported
from
Chester, England
Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Jo3r
(@J0er_82) reported
from
Garston, England
@virginmedia whys your Internet ****?? Never works when I want it to
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia What does Virgin do for disabled people, when their internet goes down?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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ikkivllattun
(@bikbee) reported
from
Chester, England
No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Capitã Nat
(@NatashaVic) reported
from
Liverpool, England
@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tracey reid
(@trrd) reported
@virginmedia I’ve mistakenly ordered a sim. I do not want it and don’t want it activated as it’ll cancel my current one. I’m unable to call VM and cannot doing an email address so would appreciate your help please
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Orekelewa
(@EtceteraWithEst) reported
My internet is so slow now. It’s time to leave @virginmedia Shocking service
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Anna Richmond
(@anna_woolhouse) reported
@bt_uk are you more accessible than @virginmedia? How do you support disabled people to communicate with your customer services?
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Matt Harris
(@har60525753) reported
@virginmedia how am I meant to get issues resolved when the ‘live chat’ is a bot that fobs you off & when I call I get links sent to my mobile and told to follow them. I want to talk to a real life person, some issues that need addressing! Customer service is not good enough
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HELEN CLAVERING
(@DISABLEDGAL) reported
@virginmedia @al_quiz Who would have guessed it, the phones go down wen ppl try to cancel there contracts with u so we can't contact u to cancel, well u won't b gettin another penny frm me
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Kathryn O'Donnell
(@leytherlass) reported
@virginmedia 3 times i have got through to the Oomph bundle team to add a channel . The Customer Service Team said they had added it to our Account , then i was cut off . Tried serveral times to call back as @PremierSportsTV isnt showing on our Channels #ChampionshipRugbyLeague
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Ben Mitchell
(@OhBendy) reported
@virginmedia Your website doesn't work. The engineer failed to turn up. I don't think that's a shame if I find a better supplier
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D5RSS 🇬🇧
(@d5_rss) reported
@virginmedia No home phone dialling tone. Your helpline keeps me on hold for ten minutes then hangs up..the online help section sends me round in circles.
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Laurie Bentley
(@lauriejbentley) reported
@virginmedia please can you advise how I cancel my account, the phone number provided cuts disconnects after 30 minutes on hold
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Alex Liston
(@AlexListon3) reported
How do you get through to Virgin media, absolute joke 3 failed cable repull appointments, next one was set for 3 weeks time, 24 calls since Friday Every one bar 1 has been cut off after between 6 and 18 minutes when they try to divert you. Spoke to a lawyer and want to cancel