Virgin Media Outage Report in Widnes, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Runcorn, Warrington and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
TV | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Runcorn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia That’s fine I’ve been in contact with CISAS in regards to your poor service and extremely poor customer service and me not receiving what I pay for
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Clare Marie Watson
(@Sarahsgracesmum) reported
from
Birkenhead, England
@virginmedia executive team emailed on 16th Feb to say they would deal with my issue within 28 days. Still waiting whilst you've taken more money for a useless service...I smell a sinking ship
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
@virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!
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Mark
(@MILoft91) reported
from
Haydock, England
I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia 58.5 down and 36 up (wired)
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.
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Greg Shillinglaw
(@gmshilly) reported
from
Birkenhead, England
@virginmedia no broadband, is there problems in my area please?
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.
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Shaun Fitzsimmons
(@ShaunAFitzy78) reported
from
Birkenhead, England
@virginmedia I'm not a customer, I was just reciting what appears to be a generic message of customer service centre's, cheers anyway
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Shaun Fitzsimmons
(@ShaunAFitzy78) reported
from
Birkenhead, England
@DaveRidgway2 @virginmedia 'We are experiencing really high call numbers at this time, most issues can be fixed online, or you may like to call back another time'...
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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Acko
(@Acko_79) reported
from
Liverpool, England
Sort this **** service out. All night no internet @virginmedia
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Whittle
(@Paulwhittle8) reported
from
Birkenhead, England
@FairCop_ @virginmedia Disgusting as ever. Shocking customer service.
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia Rang them before (not very helpful). The Network has now dropped out for the 4th time today!!!
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Whittle
(@Paulwhittle8) reported
from
Birkenhead, England
@GripperTake68 @virginmedia Virgin Media as a whole are shocking at providing any sort of customer service mate.
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia Have spoken to them (not overly helpful)... The Network has now dropped for the 3rd time today!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia So I’ve scanned the living room ok Come up to the bedroom above the router, can’t find it! And doesn’t find it anywhere else upstairs! My phone won’t connect so the WiFi at all! It shows as connected but can’t access the internet. And I’ve forgotten the network!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TiKnee Tears
(@Ti_Knee) reported
@virginmedia With the ultimate oomph package. I am paying for a service I am not receiving :(
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Sharon Dale (she/her)
(@pixlz) reported
Called back immediately, got through security which was much more rigorous. Got put through to someone in retentions @virginmedia who has asked me lots of questions about where I will be moving etc. I have told him we just want to cancel. He is doing something...
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Sharon Dale (she/her)
(@pixlz) reported
On hold for the third time. He just tried to get me to keep the service for £27 for 18 months. I have already said we don’t need it @virginmedia 3/?
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Alan.
(@ackas61) reported
@virginmedia when you put a complaint in, over the phone and 10 minutes later you get an email saying it's been resolved 😳 when it fkn hasn't, what's going on there then, sick of these clown's fobbing me off all the time, time to look elsewhere I think, these are getting worse
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bang chan black hair
(@babieinnie) reported
virgin media wifi has been down all day, promised to come during the day but hasn't, the only interaction I get is video calling my sister but haven't been able to do so. a lonely day.
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Andrew Crawley
(@creepy1986) reported
@virginmedia Hi, it's not a complaint it's a fault fix. I raised the ticket number above I gave you on 11th March. The link you provided says there's no cases on my account at the moment...
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jj
(@lLoveYeo) reported
@virginmedia my dad tried to called on sat and the link you gave didnt help either
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Ed Hammond
(@CfGS_Ed) reported
@pixlz @virginmedia my experience with Virgin - I tried to register a complaint with them and they refused. "What do you mean, no?" "You can't make a complaint" "I... what?" "Is there anything else I can help you with?"
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Olivia Alexandra🐝
(@OliviaxAlex) reported
@virginmedia we’ve had WiFi problems all day and have a green flashing light on the WiFi box ... what does this mean
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Evergamer
(@Evergamer16) reported
@virginmedia I’ve been through all of this many times. This issue is widely known that the TiVo boxes don’t handle streaming services well. All he wants it to upgrade to the V6 box with his current contract. He’s been with Virgin for years & years why don’t you treat him like a new customer.