Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Runcorn, Warrington, Prescot, Leigh, Northwich, Billinge Chapel End, and Chester.

City	Problem Type	Report Time
Liverpool	Internet	15 hours ago
St Helens	Internet	17 hours ago
St Helens	Internet	20 hours ago
Liverpool	Internet	23 hours ago
St Helens	TV	1 day ago
St Helens	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Tim Jackson (@TimmyJ1972) reported 1 minute ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Emma Latham (@EmsydilemsyL) reported 3 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Tom Rushton (@tomrushton88) reported 3 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Colin (@ColinBe76578911) reported 7 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Amanda Ralph (@aralph50) reported 9 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Ray Waring (@RayWaring) reported 10 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Liz Tuite (@tuite_liz) reported 13 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 13 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 13 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Jo3r (@J0er_82) reported 20 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  hazzalad (@lfc_shirts) reported 31 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  Mark Langshaw (@MarkLangshaw) reported 39 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Maureen StewartJones (@supergran22) reported 41 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Alan Dean (@alandean1878) reported 44 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Chris Wright (@ChrisWAzure) reported 47 minutes ago from Liverpool, England

  @virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....

• 
  Emma (@EmmaZhaan64) reported 52 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  ikkivllattun (@bikbee) reported 53 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Jack Kelly (@realjackoh187) reported 54 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Tim Jackson (@TimmyJ1972) reported 60 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@chrisdawson_1) reported 3 minutes ago

  @virginmedia Morning I am trying to claim the switching credit and submit the proof from my old provider but there doesn't seem a way to do this anywhere. Can you help please?

• 
  Shorty (@ClassicSoulDJ) reported 7 minutes ago

  Here I go - still a problem with my tv services from @virginmedia a day after I tried to get through and I expect at least a hour waiting to get through

• 
  MOT ALAW (@VespaPX12570) reported 9 minutes ago

  @virginmedia This is still not working? Its been nearly 12 hours since it went off?

• 
  Ashrëy (@AshMarkWillis) reported 12 minutes ago

  @virginmedia broadband services down in DE65? Can’t even connect to router to check the status

• 
  Paul McKigen (@paulmc_96) reported 14 minutes ago

  @virginmedia wifi and tv down again same as yesterday. What are we paying for

• 
  Lee Summers (@LeeSum71) reported 20 minutes ago

  @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

• 
  Dumitru Langham (@DumitruLangham) reported 23 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  Simon Parry (@sparry951) reported 23 minutes ago

  @virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA

• 
  Karlos Balardo 🇵🇸 (@KarlKavanagh69) reported 27 minutes ago

  @virginmedia @K_simple_k Is that a really really slow case?

• 
  standfreered (@standfreered1) reported 28 minutes ago

  @virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month