Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Ndawana Youngson
(@NdawanaY) reported
from
Liverpool, England
@virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia
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Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?
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Ndawana Youngson
(@NdawanaY) reported
from
Liverpool, England
@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia fix ur awful service!!!!
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Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)
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Andrew
(@andym1908) reported
from
Warrington, England
@skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
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Councillor Michael Haw *🇺🇦
(@CllrMichaelHaw) reported
from
Eccleston, England
Virgin media customer service 🥴😭🤯
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
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Josh
(@Parleyyyyyy) reported
from
Liverpool, England
@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
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Tony
(@AckerHeron) reported
from
Liverpool, England
Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia thanks for the awful internet service, f*cking useless you are
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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💙⭐💙 Alan Rodgers
(@Bi99le5) reported
@virginmedia following promises on multiple (4?) occasions to resolve an issue within 2-5 days and failing on each occasion I was offered another 5 day promise today. Eventually that was adjusted to a call back within the hour. How long is an hour in your world?
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Lindsay Herbert
(@digital_lindsay) reported
@virginmedia 5 different agents have already tried. They’ve all been polite and apologetic, and assured me the problem will be solved. One told me her manager was fixing it, and that it was already in progress. After 5 people, why believe the 6th?
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Bearberry apps
(@bearberryapps) reported
@virginmedia @richardbranson They have told me that my number is still inactive after being guaranteed that it will be active again. This is another example of poor customer service from the virgin mobile management
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia When I m in a zoom call with client, it is dropping suddenly. The most unreliable service. Support is the worst.
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Paul Hiscox
(@paul_hiscox) reported
Shambles customer service from @virginmedia . Try to add sky sports to watch @lionsofficial today. Online charge is £17.64 can’t pay on website. Call up customer service and charge goes up to £31 unless you have a telephone bundle and SIM card. #ripoff
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Bearberry apps
(@bearberryapps) reported
@virginmedia @richardbranson It was initially a pay monthly sim only contract, it was converted to pay as go. Regardless of what it is, my number is my number. This is a broken promise from virgin mobile and I number which has sentimental value to it.
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Deborah Shearer
(@embroideress) reported
@JolyonMaugham @virginmedia top of my list is Argos, over a month and still no further forward with my broken oven.
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Dogknob1
(@MotoNutJob) reported
@virginmedia The previous complaint to that over a billing issue, your fault you admitted so,said you'd refund never did, I complained and shock horror nothing happened. You're the most reliable broadband here & thus I put up with this shite but please don't pretend you actually care !
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Marzia Maggi
(@marziamaggi) reported
Faster connection to stream but worst customer service for someone who lives abroad and should close the subscription! @virginmedia shame on you! #virginmedia