Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Northwich, Liverpool, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot, St Helens and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Internet | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Internet | |
| Eastham |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I need help with getting a number so I can call up and cancel the subscription we have. The broadband has been terrible for over a month now. Was told last week there was an issue with the router and we would receive support and have had none and it’s impossible to get though
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Yes keeps shutting down then going through the start up routine on the modem green light etc sometimes it’s off for 10 mins sometimes longer but can happen up to 7/8 time a day
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Well I was meant to be getting a phone back at 1 to speak to the manager, because of how one of your customer service spoke to me earlier on but no phone call
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Paul Smith ✋
(@smiggerpaul) reported
from
Seaforth, England
@virginmedia hello there, I was cut off after 33 minutes! I want to reduce my monthly bill. I would the tv package to go down to the basic, can you help?
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Rachel
(@rmckeown2010) reported
from
Warrington, England
@virginmedia has the tv channels gone down? As there seems to be a problem with mine 😩
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia I know that it says there are issues in the area
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
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Tony Carroll
(@tonycarroll14) reported
from
Liverpool, England
@virginmedia Hi guys, was wondering if you could please help my Virgin isn't working!
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Technical Issues ☭
(@RagnarokAhead) reported
from
Runcorn, England
Imagine my shock that @virginmedia has absolutely shafted me yet again and gone down. Can't believe I'm paying for this, utter incompetence
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia I’ve just told told by one some in your team that, there trying to educate me and that I’m rude. After I asked to speak to there manager because they wasn’t getting the reason of my call today
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia Today so far so good but this has been happening every day for the past 2 weeks but I can never get through on the phone on hold for an hour at a time only to be cut off!! Went off again twice last night trying work from home is impossible
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Graeme Buck
(@g8uck) reported
from
Widnes, England
Wow @virginmedia on hold to your customer service team for one full hour and it’s cuts me off absolute joke of a company!!! My next call will be to cancel 🤬
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Harold Farnworth
(@FarnworthHarold) reported
from
Hindley, England
@virginmedia what a waste of time promised refund for 3 days no internet or tv .no refund then put bill up customer service a joke over 1 hour to get through
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia standard day again today WiFi has failed over 6 times on the phone for an hour and get cut off again!! If I could get through I would cancel may just have to stop paying my bill you might contact me then #poorservice #nointernet #p
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sarah ellingham
(@liverlas) reported
from
Liverpool, England
@virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
When you cancel a direct debit pending an overpayment query, an extortionate figure is taken by them, you get charged £7.50 for late payment, you are on hold for 45 minutes and then they say the direct debit wasn’t cancelled 👀NEVER CHOOSE VIRGIN @virginmedia @SCOAF_UK
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paul sanders
(@psanders1976) reported
from
Seaforth, England
@virginmedia Any chance you firm of cowboys answering the phone to your customers , absolutely disgusting customer service keeping people on hold for over an hour then cutting them off
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SharmaUC
(@Anupdesh_UC) reported
from
Liverpool, England
@virginmedia is there are service interruptions in L11? I’m not able to get access to the internet..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🥣
(@amssznn) reported
Virgin media should change their name because they go down so often
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Keith House
(@2130keith) reported
@virginmedia The customer service and service you claim......... Instead of being shockingly S£(t........... Looking forward to my contract finishing bye 👋🏻 virgin
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Victoria Whitehead
(@vlstorey) reported
@virginmedia No never provided to us
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Mikey Maxted
(@MikeyMaxted) reported
Virgin Media... this is getting very repetitive. SORT YOUR **** COMPANY OUT
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Raymondobiff
(@raymondobiff) reported
@virginmedia @BigIssue How 2 faced ....I pay @virginmedia £100+ a month and they don't support the customer . #whereismyrefund #refund
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Raymondobiff
(@raymondobiff) reported
@virginmedia @brettclaxton So you can't call to help the guy ...a company worth billions ....yet if he didn't pay his bill he would get a call !? Where is your customer service!!!!
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J
(@Unknown505__) reported
@virginmedia my contract ran out a while ago but i am only able to upgrade my contract snd not downgrade to a cheaper plan who do i contact to do this or cancel my plan
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Gimmebanter
(@GBanter) reported
@xsaminaa Bet it’s virgin media cause that’s **** ngl BT was better for me lmfao
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Linda Barlow
(@lindabarlow101) reported
@virginmedia / network connectivity issues in OL16 area - again. Rang to be told only option was to send a new V6 box. Really???
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Ollie Tapp
(@thebeardedegg83) reported
@virginmedia What is the number I need to ring to SPEAK TO A HUMAN to cancel my internet? Still resetting every night and I can’t be arsed with you anymore.