Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Liverpool, Ellesmere Port, Birkenhead, Prescot, Widnes, Northwich, Runcorn, Chester, and Bootle.

City	Problem Type	Report Time
Warrington	Internet	1 day ago
St Helens	Wi-fi	2 days ago
Liverpool	Internet	4 days ago
Ellesmere Port	Wi-fi	6 days ago
Birkenhead	Internet	6 days ago
Liverpool	TV	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Liz Tuite (@tuite_liz) reported 3 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Martin Travis (@lurkinhead) reported 4 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Chris Wright (@ChrisWAzure) reported 7 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  Ndawana Youngson (@NdawanaY) reported 7 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Amanda Ralph (@aralph50) reported 7 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Ndawana Youngson (@NdawanaY) reported 9 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Tom Rushton (@tomrushton88) reported 16 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 17 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Jonesy (@RWBJ1997) reported 20 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Emma (@EmmaZhaan64) reported 21 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Tim Jackson (@TimmyJ1972) reported 26 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Mark Langshaw (@MarkLangshaw) reported 28 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Andy McKeown (@AndyMcK1982) reported 29 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  Thomas Evans (@92Tevs) reported 30 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Lee (@Crosby71) reported 31 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Carpo (@Carpo_vp) reported 40 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Jamie McLoughlin (@jmcloughlin) reported 50 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Nicola Bates (@Nicolajb87) reported 52 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Steve Pouncey (@Steveo67) reported 56 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Sykes (@iainsykes2014) reported 4 minutes ago

  @virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.

• 
  pat (@wfc2000uk) reported 6 minutes ago

  @LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.

• 
  Karl Dyer (@KarlDyer15) reported 14 minutes ago

  To work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs

• 
  Emily Atkins (@bahallathegreat) reported 17 minutes ago

  @virginmedia Don’t need the speed testing downstairs that’s fine just upstairs used to be normal but I do need someone tho come lay the cab,e back down

• 
  Yogendra Singh (@Yogendras41) reported 17 minutes ago

  @virginmedia It's always broadband issue in Mansfield Uk almost every month 2 or 3 days why I am paying bill if always has the issues so NOT RECOMMENDED FOR ANY NEW USER go with another broadband services

• 
  Luis Alvarez (@alvarezluisf) reported 18 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  Ali Dalton (@alidalton) reported 22 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  Nicky O'Shea (@nicky_oshea44) reported 22 minutes ago

  @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

• 
  🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported 23 minutes ago

  @virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.

• 
  life on dialysis (@asanchadev) reported 24 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months