Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/19/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    @sleepydeeves Yep .@virginmedia broadband and TV down in WA10, it's been flakey for months

  • suelightfoot Sue Lightfoot (@suelightfoot) reported from Saughall, England

    We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT

  • ndmerc Nick Mercer (@ndmerc) reported from Liverpool, England

    @virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.

  • MrAshleyVP ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    @virginmedia I've done all that. Service was restored after two hours, but these breaks in service have been happening for three days now.

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    @virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal

  • Footywirerob Rob Wood (@Footywirerob) reported from Warrington, England

    @virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old

  • Sheryl83 Sheryl (@Sheryl83) reported from Ellesmere Port, England

    @virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!

  • MerseySEO Mersey SEO (@MerseySEO) reported from Seaforth, England

    @virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.

  • pauldmcdermott Paul McDermott (@pauldmcdermott) reported from Newton-le-Willows, England

    @a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼

  • JoeyCaldwell JC🔴⭐⭐⭐⭐⭐⭐ (@JoeyCaldwell) reported from Roby, England

    @virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service

  • brownpigeon1 Brown Pigeon (@brownpigeon1) reported from Liverpool, England

    @APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap

  • LisVegas81 Lisa (@LisVegas81) reported from Seaforth, England

    @virginmedia please help online isn’t getting me anywhere, no one answers questions this is my last hope.... I need a signal boost due to working from home... help

  • paulridgway95 paul ridgway (@paulridgway95) reported from St Helens, England

    @virginmedia Tivo box was on for about 20 mins then shut down and re booted it's self

  • gray_h81 Gray H (@gray_h81) reported from Roby, England

    @virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡

  • johngleo gleeson (@johngleo) reported from Liverpool, England

    @virginmedia is there an internet problem in the Norris green area

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.

  • dizzytix Em (@dizzytix) reported from Warrington, England

    @virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MilzMillard Paulie Clair Millard (@MilzMillard) reported

    @virginmedia Hi JS. I was promised a call back that never came. I forgot that one. Within 5 working days but I phoned at 10. The Indian staff did not have great English tbh

  • TrowaAKAGraham Graham (グラハム) (@TrowaAKAGraham) reported

    @virginmedia I use my ethernet cable. Even swapped em with the 1s I got from what I got from the engineer. In all honestly I had 2 engineers out. Did everything they asked me to which didn't fix the issue. I believe I could have a faulty router since I've had it a few years.

  • cutesteph026 Cutesteph026 (@cutesteph026) reported

    @Toon_Hak @virginmedia I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_sec12

  • cliffysbiro Bethany ≈ (@cliffysbiro) reported

    @virginmedia I've been unable to get in touch with anyone about this, please can you help?

  • Ruggles24 𝓡𝓾𝓰𝓰𝓵𝓮𝓼™️🃏 (@Ruggles24) reported

    @virginmedia no internet since yesterday night but service status says everything is ok. Really need internet during a lockdown. What’s going on?

  • boxer_junior Rocky Boxer Junior - MMA (@boxer_junior) reported

    @virginmedia You can’t help. Had 11 engineer visits in 2 months. The last one blamed it on my property having walls. I need them to keep the roof up???

  • Grinblo Evgenia Grinblo (@Grinblo) reported

    @virginmedia Customer retention team picked up. I said I want to cancel within my 14 day cooling off period and I’ve been immediately put on hold without any other questions.

  • misshteachs Asha Hassan (@misshteachs) reported

    @virginmedia I have called yesterday, very impolite and not understanding customer service . Just didn’t care at alll this is the customer service team in India . I think there was abit of a language barrier aswell .

  • anthughes88 Antony Hughes (@anthughes88) reported

    @virginmedia why do you randomly just take off episodes of certain programmes on on demand? But I am able to watch them on tv go on my phone? Your service is getting worse each month!

  • anthughes88 Antony Hughes (@anthughes88) reported

    @virginmedia why do you randomly just take off episodes of certain programmes on on demand? But I am able to watch them on tv go on my phone? Your service is getting worse each month!