Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 04/16/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Runcorn, Warrington, Leigh, St Helens, Widnes, Birkenhead, Winsford, Ellesmere Port and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomPrescot TV
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Michael85600050 Michael (@Michael85600050) reported from Rainhill, England

    @virginmedia how can you say you're reliable when we haven't had broadband for 14 hours with no explanation and ever increasing promises as to when resolved? Virgin Media has failed me and others in the Rainhill area. As we say in the North- shite service

  • thereal_rookie Paul Rooke (@thereal_rookie) reported from Prescot, England

    @virginmedia Already checked, your website says we have issues. Just disappointed that I have missed what sounded like a good @F1 race

  • leannef55 leanne (@leannef55) reported from Aintree Village, England

    Virgin Media and Sky viewers. Is yours the noisiest, most horrible sounding thing when your remote falls off the settee and hits a wooden floor? Virgin remote holder here- massive yes from me! 😖

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I deleted the apps from my phone to reinstall and try again but now they won’t download and my friend has the same issue of not the account holder when he is on app

  • hoppyrules69er Stephen Hopwood (@hoppyrules69er) reported from Liverpool, England

    @virginmedia Cant sign in as it's the landlords account 🙄🙄🙄

  • hoppyrules69er Stephen Hopwood (@hoppyrules69er) reported from Liverpool, England

    Is there a problem with the wifi @virginmedia in liverpool 🤔🤔🤔

  • LesleyH80821454 Lesley Hughes (@LesleyH80821454) reported from Seaforth, England

    @virginmedia Hi - after holding for 25+ mins I spoke with an individual who arranged for an engineer to call the next day which was excellent. Unfortunately it transpired that we were not eligible for a new upgraded box because you did not support our WiFi which means we either don’t purchase

  • LesleyH80821454 Lesley Hughes (@LesleyH80821454) reported from Seaforth, England

    @virginmedia any more movies/box sets from you as we don’t have the latest TiVo box to support them OR we transfer WiFi suppliers from EE to Virgin!! The word ‘blackmail’ springs to mind!! In the meantime the engineer is going to return with a replacement like for like TiVo box -

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Bryn, England

    @virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.

  • Michael85600050 Michael (@Michael85600050) reported from Rainhill, England

    @virginmedia gross incompetence shown in L35 area today. Basically no broadband for 14 hours. No indication as to why and each hour the time of resolution extended. Not a good advert for the service. Go with Sky is my suggestion

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    Try to contact @virginmedia on there faulty mobile service or wifi but call keeps ending without me doing any thing

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    The interminable menus on the Virgin Media customer line lasted 3 minutes and 20 seconds just now, most of it being lectured on how efficient this would make my as yet unanswered call.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish

  • ste19410949 ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia speeds are crap again

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp Why have you rang me twice today offering to fix my broadband issues when I HAVE NOT called to report any??? Cold calling at its finest!

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • Stixx1979 Whittle (@Stixx1979) reported from Birkenhead, England

    @wilkinsonpete @virginmedia Its appalling mate. Its flagged up daily on here. In a couple of days. You will be contacted on here asking is there any way they can help. Joke of a company.

  • philstandish Phil (@philstandish) reported from Bryn, England

    @virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    WFH really would be so much easier if @virginmedia internet didn’t just bomb out!! Literally so fed up with the poor service, and issues never being resolved, even complained and never received a phone call although they told us they phoned 😡😡

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BcfcMaddocks Aaron (@BcfcMaddocks) reported

    @virginmedia Not sure if you’re winding me up. Your internet does not work. Please don’t tell me there’s maintenance issues like there has been the last 3 years apparently

  • danstagger Dan Clarke (@danstagger) reported

    @virginmedia Yes I have both both requested my landline be moved over and requested the number be moved. I did that on the 2nd of Feb. My new service starts on the 14th and I asked for my Virgin service to end on the 21st to ensure continuity of service.

  • daddydikko Paul Dixon (@daddydikko) reported

    @virginmedia TiVo box has a menu then nothing then a picture but no sound then sound no picture … your test service says reboot done that 100 times

  • Blacksheep1032 A.Poole (@Blacksheep1032) reported

    @virginmedia No it was a planned power outage for essential maintenance by the power company in the BS30 area which will happen again on the 18th

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @virginmedia These are 3rd party extenders. I had similar issues a few months ago. Also the Virgin media signal keeps dropping on and off. I turned the router on and off and even pushed the reset button

  • Snipexx_HD ˡˡEl¤n Ϻᥙᴤк̶̶̶̶̶̶̶ ̶̶̶ (@Snipexx_HD) reported

    @virginmedia you lot are ******* horrendous. My internet’s been down completely since Thursday. No contact, no updates, nothing. You claim you’re working to fix something, but nothings changing. Fix tf up

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @virginmedia Well then why does the virgin router signal keep dropping on and off? Surely you are accountable for that? This happens after every couple of months. I don’t want to do a wire test. I need the wifi as was

  • alexmurray12 Alex Murray (@alexmurray12) reported

    @virginmedia another evening of horrendous service! Please tell me what evidence I need to get out of my contract because this is literally theft, you are taking my money and I’m getting nothing but trouble in return #virginmedia #virginnomedia #

  • xStormxBringeRx ian ‘storm’ b (@xStormxBringeRx) reported

    The worst thing about having to reset the PC is reinstalling the games & apps. Thank f*ck for Gig1 internet #virginmedia

  • iDGMxD Darren (@iDGMxD) reported

    @virginmedia Disgusting service, paying for m350 and getting 6mbps at best! Tried webchat and it tells you to reset the hub, like i havent tried that, then when i test my equipment online apparently nothing is wrong? 6mbps instead of 350? Oh believe me there is something wrong.