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Virgin Media outages and service status in Widnes, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 29, 9:19 AM GMT+1.
  • 52% TV (52%)
  • 31% Internet (31%)
  • 8% Wi-fi (8%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)

The latest reports from users having issues in Widnes come from postal codes WA8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Newton-le-Willows, Birkenhead, Widnes, St Helens, Chester, Ellesmere Port, Warrington, Runcorn, Prescot, Leigh, and Northwich.

CityProblem TypeReport Time
Liverpool Internet 1 day ago
Newton-le-Willows Wi-fi 2 days ago
Liverpool Internet 2 days ago
Liverpool Total Blackout 2 days ago
Birkenhead Phone 2 days ago
Widnes Internet 3 days ago

Nearby cities with recent reports

Liverpool

7 recent signals

1 day ago
Newton-le-Willows

1 recent signals

2 days ago
Birkenhead

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • lfc_shirts
    hazzalad (@lfc_shirts) reported from Seaforth, England

    @virginmedia any help?

  • GaryBan47314801
    Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • ColinBe76578911
    Colin (@ColinBe76578911) reported from Liverpool, England

    @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

  • Billzy79
    Billzy (@Billzy79) reported from Liverpool, England

    @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

  • AckerHeron
    Tony (@AckerHeron) reported from Liverpool, England

    Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia fix ur awful service!!!!

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Liverpool, England

    @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

  • Simonrob1984
    Simon Roberts (@Simonrob1984) reported from Saughall, England

    @virginmedia why is the service down in Chester area? #virginmediadown

  • elisabethhilto4
    Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

  • hall291
    Pauline Hall (@hall291) reported from Halton, England

    @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia you are so crap we don't pay you to keep having problems daily

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

  • laineypb2109
    Elaine Brown (@laineypb2109) reported from Birkenhead, England

    @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

  • ChrisWAzure
    Chris Wright (@ChrisWAzure) reported from Liverpool, England

    @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

  • Steveo67
    Steve Pouncey (@Steveo67) reported from Upholland, England

    any one got any links for the game @virginmedia is crap for whatching @SkySports

  • CllrMichaelHaw
    Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, England

    Virgin media customer service 🥴😭🤯

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pam_flyers
    Pam (@pam_flyers) reported

    @virginmedia what is wrong with the tv service in the KY6 2BT area? When will it be fixed?

  • DavMichael
    mike davies (@DavMichael) reported

    @virginmedia Finally back on just before compensation has to be paid funny that. So we just have to accept no service with no consequences for yourselves.

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    Virgin Media has got to have some of the worst systems in the UK. Demanding money (I kid you not putting a demand for £0.00 or they will cut service and apply late fees) spoke to complaints they sorted and wiped everything. Literally two mins ago a new email demanding money >.>

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia it's been said that service should resume 16:00 tomorrow?

  • spudmagic
    Potato Witch (@spudmagic) reported

    @PeteUK7 @virginmedia Virgin continued to bill me after I switched to another provider, then chased me for £500 of "service" I hadn't had. When I told them I wouldn't be paying it because I switched to another provider X number of months ago, they said "oh yes, we knew that". ******* useless company

  • RobHolroyd
    Rob Holroyd (@RobHolroyd) reported

    @PeteUK7 @virginmedia We're having the same problem, been a year now, my dad is having to pay bills manually and incurring additional charges as they won't recognise his wife has died after countless emails and calls. It's disgusting.

  • Lord_Arse
    Lord Arse! (@Lord_Arse) reported

    @markrmifsud @virginmedia Same here. "glad" that somebody else has the same issue, if you know what I mean.

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    @virginmedia all my emergency buttons are on Virgin and its all been offline since yesterday.

  • daddytoatribe
    Kyle (@daddytoatribe) reported

    @virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal

  • Ana1Atkinson
    Ana Atkinson (@Ana1Atkinson) reported

    @virginmedia we currently have no broadband, no tv and no landline. When I checked the service status, it says phone is ok, so I’m unable to register that we have no landline?