Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/24/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.

  • LIAMREILLY20 LIAM REILLY🌹 (@LIAMREILLY20) reported from Warrington, England

    @virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...

  • JonGre69 Grolshy (@JonGre69) reported from St Helens, England

    @virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house

  • Dave_Sumner David Sumner (@Dave_Sumner) reported from Winsford, England

    @virginmedia probably.. but that doesn’t help me with my current one and emails I have stored in that account..

  • pendo86 Dan the Man 🏳️‍🌈 (@pendo86) reported from Rainhill, England

    The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!

  • lestervose ann (@lestervose) reported from Haydock, England

    @virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported from Liverpool, England

    Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻

  • alchteb beth (@alchteb) reported from Warrington, England

    went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported from Warrington, England

    @virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!

  • EFC26PJ Blue cladding 🍺 (@EFC26PJ) reported from Liverpool, England

    @virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.

  • natherton90 Neil Atherton™ (@natherton90) reported from Rainhill, England

    @virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Ramsey255Joanne HOW DARE you keep telling customers to contact YOUR chosen courier. The contract is between YODEL and Virgin. YODEL, if they even answer, will tell the customer to contact the sender. YOU chose them. YOU deal with them.

  • alchteb beth (@alchteb) reported from Warrington, England

    went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

  • AmandaDavies07 Amanda Davies (@AmandaDavies07) reported from Warrington, England

    To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • radio_caroline Trains (@radio_caroline) reported from Haydock, England

    Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up

  • DJGlassBack PENALTYPOOL (@DJGlassBack) reported from Liverpool, England

    Why is my wifi not working yet again @virginmedia beyond a joke now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjmb1 john marc brown (@mrjmb1) reported

    @LichVtuber @virginmedia have a look at the virgin media service status page and see if they recognize a problem in your area, my household has been with them for years and every call line response has been BS

  • Devhoneybadger Devilishoneybadger (@Devhoneybadger) reported

    @LichVtuber @virginmedia I have the same problems with sky sometimes Internet here in the UK makes me wanna cry.

  • ebhodge Brian Hodge (@ebhodge) reported

    Is it just me or is there a TV broadcasting issue across stations? Staccato pausing/breaking down. I'm using @virginmedia and tried contacting them but without success.

  • FSR_Renascor Renascor (@FSR_Renascor) reported

    @LichVtuber @virginmedia The dreaded call to customer service..you know its not going to do anything but you have no choice. I feel your pain.

  • OnepuunchRS 👊Punch👊 (@OnepuunchRS) reported

    @LichVtuber @virginmedia Yeesh. Sounds ******, for sure. I hope you're able to get it fixed, or at the very least are able to find a better service provider. I recommend full fiber optic if you're able to get it where you live

  • sdempsey Shane Dempsey (@sdempsey) reported

    @hilitetv @virginmedia Actually, just checked and we had reception problems with C4 HD an hour ago. The picture & sound were breaking up.

  • mochiiimo_ mochiimo☁️ Vtuber soon ? (@mochiiimo_) reported

    @LichVtuber @virginmedia When I went with virigin then they turned up n told me couldn't have virgin in my area and then tried to cancel on the phone and got passed to so many dif advisors trying to sell me bundles WHEN I CANT HAVE VIRGIN IN MY AREA & WANT TO CANCEL. Phone call was at least over 2 hours

  • KiraShizumi Kira Shizumi EN-Vtuber 🔞 (@KiraShizumi) reported

    @LichVtuber @virginmedia I miss when a customer service line used to be calling the number, pressing whatever number for your spoken language, and then boom you'd talk to a person. Now it's completely robotic and it takes like 20 minutes to get a real person, and even then they usually can't help you :(

  • Sry4Breathin Michael (@Sry4Breathin) reported

    @LichVtuber @OnepuunchRS @virginmedia Ask to be transferred to the cancelation team, they have a better ability to get technicians out to you than the first line support. If they fail to fix the issue within a month of it first occurring you can leave the contract without paying a early fee.

  • Cpt_Yakitori Cpt_Yakitori (NSFW-artist)🔞 (@Cpt_Yakitori) reported

    @LichVtuber @virginmedia As someone that works for phone tech support customer service, I feel like apologizing. Remember, we too consider this an underpaid soul-sucking exercise.