Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 02/21/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Liverpool, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomSt Helens Wi-fi
United KingdomLiverpool Phone
United KingdomSt Helens TV
United KingdomWidnes Wi-fi
United KingdomWidnes Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • robbo1982 david robinson (@robbo1982) reported from Liverpool, England

    @virginmedia is tv go down wont let me log in

  • StaceyK1980 StaceyWacey (@StaceyK1980) reported from Liverpool, England

    @virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying

  • zozzaballs Zoey (@zozzaballs) reported from Birkenhead, England

    @virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia @Ebb1 @DeejayEnforcer You could start with your website, would allow people a degree of self help instead of seeing “Oops there was a problem”

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Never use @virginmedia its utter ****.

  • scubasteady Edward Cawley (@scubasteady) reported from Birkenhead, England

    @virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT

  • JoeyCaldwell JC🔴⭐⭐⭐⭐⭐⭐ (@JoeyCaldwell) reported from Roby, England

    @virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • Anthony1981Feb Anthony ajones (@Anthony1981Feb) reported from Birkenhead, England

    @virginmedia Still running slow. Averaging around 9-10mbps

  • liverpool_Jon Jonathan Marshall (@liverpool_Jon) reported from Liverpool, England

    @virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool

  • YODELhell YODELhell (@YODELhell) reported from Ellesmere Port, England

    @virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewdowdall1 andrew dowdall (@andrewdowdall1) reported

    @virginmedia online for new customers 89 pound a month cos I’m not a new customer 138 😳😳😳 you should be ashamed of yourselfs would love a reply

  • bazzacollins Barry Collins (@bazzacollins) reported

    @virginmedia Instead of constantly batting away complaints on social media, someone at Virgin needs to start taking support seriously.

  • goonerray67 goonerray (@goonerray67) reported

    @coolforcabs @virginmedia Yeah ******* terrible,I was on the phone again this morning to a useless virgin advisor and she cut me off in the end,she refused to send out an engineer,I’ve had enough I’m leaving in April

  • tenderisgraham 🍦𝕊 𝕠 𝕡 𝕙 𝕚 𝕒🍦 (@tenderisgraham) reported

    @grahamcoxon @virginmedia tbh internet somehow sucks and I hate the world starting to overusing it like without it it’ll make our life extremely inconvenient 🙁anyway an early merry Christmas sir!🎄

  • namrabb namrab (@namrabb) reported

    @virginmedia Very poor customer service. Was told last week that an engineer would be sent out to fix persistent issues. Nobody came. Rang up again today and was hung up on by an agent telling me that there was no issue.

  • goonerray67 goonerray (@goonerray67) reported

    @virginmedia Your service is terrible,my WiFi has been playing up for months and I can’t get technical support,I will be leaving when my contract ends,to anyone considering getting Virgin don’t bother.

  • JPamon1884 Jono Pamon (@JPamon1884) reported

    @virginmedia Still the same issues from further up this thread. Virgin Go and Virgin Connect apps don't work. I have deleted and reinstalled and same issue.

  • lukeisfantasy Love, Luke (@lukeisfantasy) reported

    @asabfb @virginmedia well that's never going to happen

  • brother_pucker brother_pucker (@brother_pucker) reported

    @virginmedia I've got a ps5 and my Internet keeps dropping out on it when gaming I have the issue whether I'm using wired or wireless and it only happens on the ps5 on every game @AskPS_UK have told me to open ports but I don't know how to do that

  • JPamon1884 Jono Pamon (@JPamon1884) reported

    @virginmedia Hey @virginmedia this problem is still on going any update?? Also the Connect app is the same!! What is going on??