Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/17/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • KathyyyLouiseee Kathy Louise (@KathyyyLouiseee) reported from Liverpool, England

    @virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)

  • bluebadgeguide Paul Beesley (@bluebadgeguide) reported from Garston, England

    @virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    @JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.

  • helen_c_murphy Helen C Murphy (@helen_c_murphy) reported from Liverpool, England

    @virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭

  • mrwilkinson1979 Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!

  • mrwilkinson1979 Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money

  • colinlit colin littlejohns (@colinlit) reported from Liverpool, England

    @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

  • ZHaxhifazliu Zeliha Haxhifazliu (@ZHaxhifazliu) reported from Liverpool, England

    @vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this

  • TLClassless Ben 🌶️ (@TLClassless) reported from Birkenhead, England

    @Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂

  • shmike07 michael allen (@shmike07) reported from Seaforth, England

    @III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia hi can help please. TV service down with new reinstalled tivo box

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(

  • ste19410949 ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia got to be worst service around all down again time to cancel I think

  • mrwilkinson1979 Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!

  • ste19410949 ste donnelly (@ste19410949) reported from Widnes, England

    @virginmedia got to be worst internet service going time to get rid I think 💩💩💩

  • zozzaballs Zoey (@zozzaballs) reported from Birkenhead, England

    @SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful

  • KimmyLFC Kim Shelley (@KimmyLFC) reported from Seaforth, England

    @virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡

  • mrsyozzer1 Sara Hughes❤🦁 (@mrsyozzer1) reported from Birkenhead, England

    Yes annoyingly intermittent service, any idea when it'll be sorted @virginmedia

  • topbalcony Tom Kelly (@topbalcony) reported from Seaforth, England

    @virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia having issues with broadband. Hope it gets fixed soon.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • XlisilooX Lady Lisa Lefty #FBPE #FBPR #GTTO (@XlisilooX) reported

    @virginmedia There’s a big difference between zero WiFi service and limited WiFi service. I had around 10 complete drop outs yesterday…and you’re basically saying it’s a load of bull then because who in these times has a wired connection?

  • harrewis Paul THORNE (@harrewis) reported

    @virginmedia Yes, and through ‘Fast’ app too…problem with various models of iPhone in this house!

  • CobainSchofield Cobain Schofield (@CobainSchofield) reported

    @virginmedia Nothing ever happens though, complaints have gone unanswered. Every call just ends up with me being fobbed off, "wait 24 hours" or "someone will call in 48 hours", or "your connection is on a 24 hour monitor to find a problem. It's all just bullshit, nothing ever progresses.

  • Pabl0Blanc0 Pablo Blanco 🇪🇸 (@Pabl0Blanc0) reported

    @virginmedia I've been over it half a dozen times. Always lots of sympathy - never any action. In a nutshell, wifi on the router is unusable, so everything has to be hard wired. Which is bollox for the price I'm paying :-(

  • Kirstym82kirsty Kirsty (@Kirstym82kirsty) reported

    @virginmedia it's terrible was trying to watch something on prime and ended up switching off constant message its too slow with continued buffering

  • NicolaD21295051 Nicola Davidson (@NicolaD21295051) reported

    Just realised why everyone told me not to join virgin media broadband, terrible customer service to try and resolve an issue with their speed in my sons room, some attitude they had @virginmedia definitely won’t be switching my tv over now!

  • BenjaminjamesR5 Benjamin james Rees (@BenjaminjamesR5) reported

    Can anyone @virginmedia explain why since I've had virgin broadband it constantly disconnects from my sky TV and Q box. No I cannot hardwire it and have had other providers with no issues

  • robgeorgejack Robert Jack (@robgeorgejack) reported

    @virginmedia No it's working today just don't understand why all of a sudden when was regestried as one of the devices for the app could this be a IT problem

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported

    @virginmedia No. Just no availability and we can go on a cancellations list. Here’s a funny thing though, if I buy my broadband package as a new customer through the website, you have availability from 10 Nov! Care to explain that one away?!

  • Dan91D Daniel Davidson (@Dan91D) reported

    @virginmedia why am I getting 20mb or less download speeds when I’m paying for 1gb ? And every time I use your app it says no issues when I’m clearly having issues ?!?!?