Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Not yet it hasn’t but a complaint will certainly be raised. I am on my way out, so sorry no..
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia No it’s not worth explaining things once again, I’ve spoke to customer service, I spoke to someone on here the other day and I’ve spoke to the resolutions team and have just been fobbed off by all 😡
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Col
(@colefc1) reported
from
Seaforth, England
Advise anyone not to use virgin media there customer service is atrocious find yourselves a better internet service supplier ..
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now
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Alison Birchall
(@Alisonbirchall4) reported
from
Warrington, England
@virginmedia and I can’t get on the service status page either!
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia Sorted now but 1/2 hr wait is unacceptable you should be informing customers of waiting times and/or offering callback service. #Amazon and #eBay do this really well.
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Lucy87
(@Lucy8720) reported
from
Birkenhead, England
@virginmedia Look. Same again, Joke of a company. Wish id NEVER gone with Virgin. Sorry kids, cant watch the rest of the film on family night because our internet is ****.
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia Like I said I registered for updates over the weekend and never got any.
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
Absolutely shocking ‘customer service’ if that’s what you can call it from @virginmedia I would not recommend them whatsoever and will not be to any of my friends and family, thanks for nothing 😡
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jmcloughlin
(@jmcloughlin) reported
from
Liverpool, England
ITV is down on Virgin Media in Liverpool. This means Gardeners’ World is going to get ratings akin to City of Death Part 4.
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Sonia
(@soniaagnew1) reported
from
Liverpool, England
Upgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients
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Dave Kelly
(@davekellydj) reported
from
Liverpool, England
@vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor
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Col
(@colefc1) reported
from
Seaforth, England
@virginmedia Sorted I’ve since been contacted over the issue I’ve got and hope it will be resolved I really think you need to sort some kind of UK call centre no offence meant to any others overseas centres thank you!!
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser
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Libby Keane
(@libbyjaynekeane) reported
from
Liverpool, England
@EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Scott
(@Colsco1) reported
@virginmedia have had no broadband for past hour and half and as always can’t get anyone at Virgin to help resolve. Can’t check is service down either as they are upgrading service. Not good enough @virginmedia
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Jim
(@_LowFeelsBlvd) reported
Anyone else got no WiFi whatsoever with @virginmedia #virginmedia? No 2g or 5g, can't access the service checker. Totally crapped itself.
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jakz
(@3jakz__) reported
Omds @virginmedia why are you so bad
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Faisal
(@Faisal11672605) reported
@virginmedia Hey Team, How come my contract was cancelled without a notice. I only found out when no Engineer showed up for the installation only for me to learn that my contract has been cancelled and I cannot be provided a VM Service Acc# 406396806
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Colin Scott
(@Colsco1) reported
@virginmedia call Virgin and go through the options to be told that the office is closed. Nothing worse calling in to get help when your service is down to go through your call system. Put this message up front instead of thinking someone is on call to provide support. Poor 😡😡
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Karl Henderson
(@Kax180henderson) reported
Hey @virginmedia!! Can you stop mucking about with the broadband network? I'm trying to watch an app that I pay for each month!
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rob
(@ertaaa) reported
@virginmedia What is the problem with your service it has been terrible for the last month it s on for one hour off for 2 all day long cannot stand it any more I will def change provider I had it
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EnglishYeti
(@EnglishYeti83) reported
@virginmedia our WiFi is down and your website is down and cannot check status. Anyway of getting update or news on the issue at all? I am in KT12 area.
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Mark McLaughlin
(@MarkMcL60727750) reported
@virginmedia Well not when you are not informed. Completely unprofessional making someone feel that you are doing them a good deal but shafting them by extending their contract while not informing them. Only favour you have done is allow me to use the 14 day cooling off period to cancel 👍
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James Kimbley
(@JimboKimbo) reported
Oh what's this. Yes it's another @virginmedia outage!