Virgin Media outages and service status in Widnes, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Widnes, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 25, 7:42 PM GMT+1.
- TV (54%)
- Internet (37%)
- Wi-fi (5%)
- Total Blackout (2%)
- Phone (2%)
The latest reports from users having issues in Widnes come from postal codes WA8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Widnes, Chester, Ellesmere Port, Birkenhead, Warrington, Runcorn, Prescot, Leigh, Northwich, and Billinge Chapel End.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 14 hours ago |
|
St Helens
|
Wi-fi | 3 days ago |
|
Widnes
|
Internet | 4 days ago |
|
Chester
|
Internet | 5 days ago |
|
St Helens
|
Internet | 6 days ago |
|
Liverpool
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Mrs Smith (@SmithysMaud) reported from St Helens, England@jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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Thomas Evans (@92Tevs) reported from Liverpool, England@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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ikkivllattun (@bikbee) reported from Chester, EnglandNo Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Emma Latham (@EmsydilemsyL) reported from Liverpool, England@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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Lee (@Crosby71) reported from Seaforth, England@_Ludachris @virginmedia Not any more, got **** of them ages ago
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.
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Andrew (@andym1908) reported from Warrington, England@skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media
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Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
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Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine
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Jonesy (@RWBJ1997) reported from Liverpool, England@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G Turnbull (@GaryTurnbull9) reported@gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want
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Jade Fairclough (@_jadebrady) reported@virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous
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Extremely annoyed (@Extremelyannoy1) reported@virginmedia what am I paying for if I can’t access the WiFi I pay for much less no contact with customer service to report it. Terrible service!
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Don Beech (@Wayne26409326) reported@virginmedia tv not working for 48 hrs happening every other week for the past 6 weeks
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k⁷ (@ktstarcandy) reported@virginmedia hi, my Virgin Media router has turned to the red flashing light twice in 3 days - Google says this can be causes by overheating. Surely not?! Please help as I can’t stream TV either until it sorts itself out. Thanks
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Jen Smith (@Her_indoors51) reported@virginmedia Thank you but a lovely lady on your customer service spent 40 minutes to fix it for me.
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Paul Moore - Security Consultant (@Paul_Reviews) reportedDone with @virginmedia 3 times I've requested Comex come out and dig up the drive to bury their own cable which wasn't installed correctly. 3 times they've sent a level 1 tech with a shovel, who can't do the job. Contract cancelled. I might return if they ever decide to put customer services back in the UK - preferably with someone who understands plain English. #hopeless
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HRCastle (@hrcastle) reported@virginmedia is there an issue in BH21 area? I’ve given up trying to speak to a human on phone or live chat. I’ve had WiFi issues for the past week.
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@j0nfuzz.me (@j0nfuzz) reported@JMRGBY_ @virginmedia Don’t forget to have that reflected in your service charge
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Ferdi Rezvan (@ferdi_rezvan) reported@virginmedia For the last 72 hours the internet goes down around 930 and comes back up in the evening. What is going on? I have sent a DM and not getting a response