Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Warrington, St Helens, Widnes and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Andy
(@AHeywood_84) reported
from
Golborne, England
@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Offer me a good deal to keep me, or just let me cancel without fuss, Sort it out!
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Stefani Antiques
(@stefaniantiques) reported
from
Liverpool, England
@virginmedia I joined yesterday and was expecting super fast fibre broadband and got intermittent slow. Liverpool L18 area. Not a good start. #regrets
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia This is the 6th “complex” issue that’s happened during weekends this year! and countless other days ..... and that’s why I called yesterday to cancel, your service is obviously not fit for purpose and you have the cheek to put the price up too
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Stefani Antiques
(@stefaniantiques) reported
from
Liverpool, England
@virginmedia I rang support yesterday and they said an ongoing issue that could take up to a week and when I follow your link it says no known issues. #mixedmessages
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia @LadyHorkins Standard response from a truly shit company who tell lies and say an 82 yr old’s husband ordered sky films after he’d been dead for 9 months then deny any wrong doing in their internal enquiry. Then provide what I can only describe as a piss poor service ... don’t buy virgin
-
Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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James Welsh
(@JamesWelsh2) reported
from
Halewood, England
@virginmedia can you follow me so I can discuss a problem all my services have gone off and being told can’t be reconnected until Saturday
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.
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Mark Robinson
(@markfrobi) reported
from
Atherton, England
@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Oh don’t tell me to switch it off and on again.... there is no service wether it’s on the checker or not.. can’t be arsed searching for something I already know ... no virgin, I’m oot
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Craig Richardson
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia help help what do you need to do to get help from virgin media..😡😡😡😡
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia I’ve had no service all day as have other people in the street.... not the first time I’ve had to sit on the weekend and miss my team live on tv for which I pay a good deal of money for, I don’t need to check a checker to tell me your service isn’t working
-
Andy
(@AHeywood_84) reported
from
Golborne, England
@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Iffer me a good deal to keep me, ir just let me cancel without fuss, Sort it out!
-
Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia @NorthernOaf Feel free to look in to my non-existent service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Blundell
(@SimonBlundell4) reported
@virginmedia £8 a day after 2 days down….. we pay more than that!!
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Glen Baines
(@e25d5929a0334b0) reported
@virginmedia Obviously.... Because that's the answer to every problem anybody ever has.... Also rebooted router, twice, still the same. Maybe stop throttling peoples speeds then we'd have no reason to complain!
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Paul Haywood
(@paulshaywood) reported
@virginmedia No one has got in touch to help us and the problem with our bill/ package still exists. Please can someone call us.
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Villidren
(@villidren) reported
@virginmedia is there any way to track a service request? They were supposed to be here between 8am and 6pm. But have not shown up yet.
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Eleanor Bacon
(@bacon6_ellie) reported
@virginmedia Then can you please sort this out and put this credit on my as you incorrectly took the money. You need to fix this
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Eleanor Bacon
(@bacon6_ellie) reported
@virginmedia I have text in, I’ve already said that. I’m leaving VM as soon as possible - worst customer service I have ever experienced
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Nick
(@swifty2Fifty) reported
@virginmedia Just any engineer. Was promised within 4 hours after talking to your customer service team at 9am. If you can private message me I can give you account details if that helps.
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Gary O'Brien
(@mr_gobrien) reported
@virginmedia i checked during the 2nd practice today - same problem as often - press the red button - when a multiscreen is then picked the sound switches from the commentary to the background noise - the yellow button is then supposed to toggle between commentary and background but doesn't.
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Rob Crain
(@rcrain_astro) reported
@virginmedia Oh I see, I have to fix it…
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Jackie
(@haywooddev) reported
@virginmedia having the most awful experience with your customer service team. You have missold me a package, you said you would rectify it, you still have not. The team are handling it terribly. I have raised one complaint and about to raise another. Can someone please help?