Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Newton-le-Willows, Birkenhead, Widnes, St Helens, Chester, Ellesmere Port, Warrington, Runcorn, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	2 days ago
Newton-le-Willows	Wi-fi	3 days ago
Liverpool	Internet	3 days ago
Liverpool	Total Blackout	3 days ago
Birkenhead	Phone	3 days ago
Widnes	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 9 seconds ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Josh (@Parleyyyyyy) reported 3 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Alan Dean (@alandean1878) reported 5 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Pauline Hall (@hall291) reported 9 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 16 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Anne McCormack (@1AnneMcCormack) reported 18 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 21 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 24 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Anne McCormack (@1AnneMcCormack) reported 28 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Mark Langshaw (@MarkLangshaw) reported 28 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Mrs Smith (@SmithysMaud) reported 30 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Elaine Brown (@laineypb2109) reported 34 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Tom Rushton (@tomrushton88) reported 37 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Colin (@ColinBe76578911) reported 40 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Liz Tuite (@tuite_liz) reported 43 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 45 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Tony (@AckerHeron) reported 49 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Liz Tuite (@tuite_liz) reported 51 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Gary Kilroy (@Gary_Kilroy) reported 58 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Andrew (@andym1908) reported 60 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scarlett Shaw (@ScarlettShaw) reported 33 seconds ago

  @virginmedia Unless you’re going to assist me in fixing your software updates, I don’t see what you can do. But it’s a big problem not being able to rely on your box to record what I’ve asked it to because your constant software updates keeps wiping them.

• 
  Graham FIrth 🇬🇧💙💛🤍🐕 (@firth_graham) reported 2 minutes ago

  Thanks @virginmedia for cancelling installation due today with less than 24 hours notice. Great you think it’s acceptable to now leave me for 2 weeks with no working from home or security cameras. Customer services can’t be bothered to call back, guess I’m leaving before joining

• 
  markrmifsud (@markrmifsud) reported 2 minutes ago

  @virginmedia This is beyond a joke. Estimated fix 1st June 12:05

• 
  Suzanne Cornyn (@cornynthecob) reported 2 minutes ago

  @LelJoyce I've got Virgin Media so have been watching coverage on the red button as the 360 coverage has been awful. They were on the studio talking while not covering the Sabalenka game, missing two points as she was serving for the match and then talked over the rest! Awful coverage.

• 
  Alissa (@Alissa_SarahLou) reported 3 minutes ago

  @virginmedia When are you going to issue a formal statement on the nationwide wifi outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement

• 
  Shelton (@CBTwizard) reported 4 minutes ago

  @OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.

• 
  Philip Cross (@jobber_phil) reported 5 minutes ago

  @OliverGMcManus @virginmedia so you had no internet for 7 weeks you say, speak to a solicitor because they have broken the contract and you should not have to pay.

• 
  Lyndon (@lyndondp) reported 6 minutes ago

  @britfoodfinder @Benleo @virginmedia 29 days on and still account is locked. Had a reply to my oncoming complaint a week ago saying it would be unlocked in 3-5 working days from 18th May. Another 4 weeks and an official complaint to OFCOM will be going in if still unresolved

• 
  TheseColorsDontRun (@truthtellerGB) reported 9 minutes ago

  @OliverGMcManus @virginmedia What’s more insane is that you are using Virgin Media. One of the worst service provider in the UK alongside O2.

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 11 minutes ago

  @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺