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Virgin Media outages and service status in Widnes, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Widnes, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 19, 7:07 PM GMT+1.
  • 56% TV (56%)
  • 41% Internet (41%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Widnes come from postal codes WA8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Widnes, Ellesmere Port, Birkenhead, Warrington, Runcorn, Liverpool, St Helens, Prescot, Leigh, Northwich, and Billinge Chapel End.

CityProblem TypeReport Time
Widnes Internet 4 hours ago
Ellesmere Port Internet 1 day ago
Birkenhead Internet 1 day ago
Warrington Total Blackout 1 day ago
Runcorn Internet 1 day ago
Liverpool Internet 3 days ago

Nearby cities with recent reports

Liverpool

17 recent signals

3 days ago
Runcorn

6 recent signals

1 day ago
St Helens

6 recent signals

3 days ago
Warrington

5 recent signals

1 day ago
Birkenhead

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

  • andrewjmcgill
    Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • lfc_shirts
    hazzalad (@lfc_shirts) reported from Seaforth, England

    @virginmedia any help?

  • elisabethhilto4
    Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

  • NdawanaY
    Ndawana Youngson (@NdawanaY) reported from Liverpool, England

    @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

  • DoctorRood
    DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia What does Virgin do for disabled people, when their internet goes down?

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

  • laineypb2109
    Elaine Brown (@laineypb2109) reported from Birkenhead, England

    @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

  • NdawanaY
    Ndawana Youngson (@NdawanaY) reported from Liverpool, England

    @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

  • jmcloughlin
    Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TessaOutlook
    TessaRestoreBritain🇬🇧🇮🇪 (@TessaOutlook) reported

    @Benleo @virginmedia You should speak to @dshensmith about this, he's had some issues himself with these companies but to do with phones. He might be able to give some advice obviously not legal or watch his videos if you haven't very good information in them

  • ml1802
    TwinHop (@ml1802) reported

    @Benleo @virginmedia Their customer service is absolutely shite.

  • SedgewickDavid
    pathfinder (@SedgewickDavid) reported

    @Benleo @Scott7507064635 @virginmedia I went to virgin from sky. I won’t be stopping. Terrible company

  • trishbeaker71
    Twelfty 45543 (@trishbeaker71) reported

    @virginmedia is there any issues with the internet in the M11 area of Manchester

  • rsole1212
    Bob holness (@rsole1212) reported

    @Benleo @virginmedia Vodafone is very good for internet, we've got it. Never had a problem and if you've got a Vodafone phone you get discount I think.

  • EddieMackeral
    EddieMackeral (@EddieMackeral) reported

    @Benleo @virginmedia It's over for vigin. Utter crap. Dumped them years ago

  • suellen2623
    Sue Ellen Draper (@suellen2623) reported

    @virginmedia It is a problem in my area. My postcode is Ls11 7hg. It is simply not good enough to now have to wait until at least 5pm for internet and television

  • UpTheVibration
    England My Country I Love You (@UpTheVibration) reported

    @jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time

  • GTCT19144
    Gazza191 (@GTCT19144) reported

    @jomickane @Benleo Don't go with Virgin media Jo , the worst company ever.

  • rickta1
    Rick (@rickta1) reported

    @virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.