Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, Warrington, Runcorn, Widnes, Prescot, St Helens and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammie J Halley
(@SammieJHalley) reported
@virginmedia Can’t call,don’t have a landline. first complaint was about their staff member who was rude on Monday, starting to feel this is personal due to the complaints! I’ve paid, balance is zero and still have no TV/No internet Disabled and work from home for NHS. So stressed out now
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Ben Baker
(@BKR_Bathrooms) reported
@virginmedia The same technician just called said I’m booking you in for me to come back 7th Feb he said earlier another team were coming because he couldn’t do it either not feeling it today or you had too many jobs booked in for him. We’ve cancelled the direct debit! Please cancel your end!
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Mark Bickerdike
(@mbicks66) reported
@virginmedia So what I need to do can’t be done online so need to speak to someone. Do I have to waste another hour of my time? Maybe if I was a new customer you may be more inclined to help, but I’ve been with you over 20 years (through your various incarnations) so probably not priority.
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Mark Bickerdike
(@mbicks66) reported
I've always said that the @virginmedia product is good, but their customer service is beyond atrocious, just spent over an hour on hold, spoke to an operator only to be cut off after discussing what I want to do. Just bloody appalling. Will they call back? Of course not.
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Ben Baker
(@BKR_Bathrooms) reported
@virginmedia I did earlier they didn’t call back after a system error top quality customer service 👏🏼
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Gemma Starley💙
(@Starbar82) reported
@virginmedia Is that a joke? I haven’t got it sorted. I’ve discovered the problem. Something which you guys should have done. I’ve submitted a complaint and hope someone your end can fix it. Given my experience so far I won’t hold my breath.
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Harry Hayes
(@Harry_Hayes94) reported
On hold to @virginmedia for 30 minutes so far, do they have anyone working for them to help with problems?!
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The Honest Politician
(@natuk8791) reported
@virginmedia What is happening with your customer service? Before Christmas someone called me from virgin media and they tried to scum me ! I have called literally 10 times and spoken to your team! They accept this fault belong to virgin media but nothing done by your end.
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charlie stone
(@charlie81389135) reported
@virginmedia I have spent 7 hours trying to cancel an account and it is still not done. Is there an email address I can use as the phone line has been ineffective?
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Lucy-fugous💙
(@dibbersbakes) reported
@virginmedia But they hung up after me waiting 40 minutes. So what do i do now? Somebody internally must be able to contact them surely. Have also posted letter as it offers that as alternative for cancellation. Just need someone to help.