Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/21/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Reidy_25 liam (@Reidy_25) reported from Prescot, England

    @virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡

  • AbbieMarieBrid Abbi (@AbbieMarieBrid) reported from Seaforth, England

    @virginmedia really disappointed, had a problem with yourselves for months and managers are meant to phone back still not heard anything!! It’s becoming a joke! If my mum stays next to the phone any longer she’ll turn into stone! #badcustomerservice #helpme

  • leighwynne33 Leigh Wynne (@leighwynne33) reported from Seaforth, England

    My alien dog is about to die in warframe as cant feed it thanks to me not having a internet connection thanks to awful service at @virginmedia #warframe Only took me 190 hours get him now he's gonna be lost for ever! 😤😡😭

  • jjools4bob Jools 4 (@jjools4bob) reported from Liverpool, England

    @virginmedia @Rylan No the thought of seeing him makes my blood boil and my ears ache.Yes I am a virgin customer not happy with this shit.

  • ChellyMat Michelle Mattos (@ChellyMat) reported from Liverpool, England

    @virginmedia Anyways, your engineers are great, especially Robbie who came out to help us last minute. Still don’t know why our contract was randomly cancelled but we’re expecting more info on Tuesday or something, so I’m not gonna fuss about it on Twitter 💙

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia I think it was the bad weather we had last night affecting the signal. The first time I rang up the lady I spoke to was ok then she asked me to get Google up on another device so I went to get it when I got back she had gone. I told her to hang on while I got the device 1/3

  • tommylbf Thomas Hall MB Vans (@tommylbf) reported from St Helens, England

    @virginmedia TV not working at all and WiFi always on and off.

  • tommylbf Thomas Hall MB Vans (@tommylbf) reported from St Helens, England

    @virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK

  • paulgtrainer Wirral Kloppite (@paulgtrainer) reported from Birkenhead, England

    @paulychan @virginmedia My internet went down for 30 mins. Came back on 5 mins into the game. I'm on BT (not for much longer if I can help it!)

  • ljonesljones14 BIG EARS Mum to George & Daisy (@ljonesljones14) reported from Liverpool, England

    @virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access

  • TippingScott Scott Tipping (@TippingScott) reported from Warrington, England

    @virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia The last time I was talking to a man I explained all that had happened and said it is 1.30am here and I want to get it sorted and he hung up. It seems to be working ok now so that's why I think its the weather but I must say you need to revise your customer support

  • Maddelan Madeleine Fletcher (@Maddelan) reported from Seaforth, England

    @virginmedia No never got to speak to anyone - the message that you were closed only came at the end of all the automated messages!!!!

  • AbbieMarieBrid Abbi (@AbbieMarieBrid) reported from Seaforth, England

    Asked her to hold today then put the phone down @virginmedia you need to sort yourself out! I’m using my 3G to send this cause our WiFi is soooooo badddddd!!! #badcustomerservice

  • simonmcbeth1 simonmcbeth (@simonmcbeth1) reported from Birkenhead, England

    Shocking service from @virginmedia call centre tonight and still waiting for a manager to call me. #notholdingmybreath.

  • simonmcbeth1 simonmcbeth (@simonmcbeth1) reported from Birkenhead, England

    @virginmedia Send an engineer to fix the faulty equipment would be a start. Manager never called back btw. #shocking

  • leighwynne33 Leigh Wynne (@leighwynne33) reported from Seaforth, England

    Maybe little quiet for few days as ive got no internet due to outage at virgin media :/

  • hoplessmattie Mattie Hughes (@hoplessmattie) reported from Runcorn, England

    @virginmedia TV & internet down in Hallwood Park, Runcorn (WA72GG & WA72FB [at least]). Big Match Tonight @LFC ... Please resolve quickly!!

  • ChellyMat Michelle Mattos (@ChellyMat) reported from Liverpool, England

    @virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_loach Ben Loach (@ben_loach) reported

    Losing my patience with @virginmedia. I wonder how many broadband customers they get when advertising an amazon voucher that never materialises 5 months later...chasing it up is a full time job.

  • Mumlife1616 𝓜𝓾𝓶 - 𝓵𝓲𝓯𝓮 (@Mumlife1616) reported

    5 times my Internet went down in the b31 area yesterday. Really not happy. Currently working from home. Let's hope service is better today 😐 @virginmedia #virginmedia

  • theking1534 david (@theking1534) reported

    @virginmedia I can sign in on website fine just can't though the app with email and password

  • PaulBriault Paul Briault ⚡️🌱 (@PaulBriault) reported

    @virginmedia I wanted to officially record the issues that me and everyone had yesterday! And couldn’t due to the actual issues!!! Forget sound today. How can Virginmedia expect to provide a good customer service when all means to communicate‘officially’ are also taken out with the issue!

  • gwragg74 Big G (@gwragg74) reported

    @littlespottydog @virginmedia Didn't haveca wifi issue at all. Guess I got lucky.

  • RossRoss012 Ross (@RossRoss012) reported

    Hi @virginmedia ! I know you’re probably real busy right now, but I had a scheduled engineer appointment to fit a new box yesterday but they never turned up! How can I go about sorting this?

  • philh2004 Phil H (@philh2004) reported

    @virginmedia how do we request compensation for your TV services being down so long yesterday please?

  • SparkySteveUK Stephen Powell (@SparkySteveUK) reported

    @virginmedia just an update everybody. Now after 7 days, despite all calls,all advice on here, and being put on vulnerable priority list, its now been 7 days that my mum an elderly disabled person has lost her careline emergency pull cord system due to an admin error at (1/2)

  • Cadziee Cade Gannon (@Cadziee) reported

    @virginmedia Is someone able to explain my issue mentioned above?

  • dominogirl85 Natalie (@dominogirl85) reported

    @Duzc1972 @virginmedia Still some channels not working we are subscribed to with 'not authorise error' still not resolved in Nottinghamshire area. On demand is working atm (youtube)