Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 03/26/2026 14:05

March 26: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, St Helens, Warrington, Northwich, Chester, Liverpool, Prescot and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Phone
United KingdomSt Helens Internet
United KingdomWarrington Internet
United KingdomRuncorn Phone
United KingdomNorthwich Internet
United KingdomChester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • dredzombie Chris Morris (@dredzombie) reported from Newton-le-Willows, England

    @virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not

  • Niarosita_ Nia (@Niarosita_) reported from Liverpool, England

    Why are virgin media so shit (I’m willing to bet it’s because of Branson)

  • JamesMUFCOhMy 𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JamesMUFCOhMy) reported from St Helens, England

    Whys virgin media being so bad today

  • adamjpknight Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia Hi when I phone my Mum & dad up there phone line is really noisy lots of interference so it hard to hear them there not allowed out as there in there 70 please can you help we have reported this before

  • annedwardsrl13 Ann Edwards (@annedwardsrl13) reported from Bryn, England

    @virginmedia Having a lot of trouble getting anyone to answer my queries re my account. No call centre, unable to register or sign in. Text messages not answering! Help!!

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • ShitofHan Hannah🌹 (@ShitofHan) reported from Liverpool, England

    Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!

  • Dazzb84 Darren Bown (@Dazzb84) reported from Newton-le-Willows, England

    Virgin Media goes down and we have a nationwide breakdown. 🤣

  • smigdog39 paul smith (@smigdog39) reported from Seaforth, England

    @virginmedia my tvbox is broken hod can i a new get one

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • GemlouHughes Gemmalouise Hughes (@GemlouHughes) reported from St Helens, England

    @virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects

  • lindastatham Linda Statham (@lindastatham) reported from Warrington, England

    @virginmedia We would not recommend Virgin Media for any online gamers. Terrible latency issues, games unplayable for weeks. 😫 No support given 🥵

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    No Internet. Hope @virginmedia fix whatever the fault is soon

  • snicky37 nicola mason 🕷 (@snicky37) reported from Birkenhead, England

    @virginmedia I have been trying for over 4 weeks to cancel my current package which we had as a special offer for the past year, i have received a bill which which is full price!, finally today my husband got through she was rude and hung up. HELP!!

  • robboliam liam (@robboliam) reported from Liverpool, England

    @privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it

  • kevello afc warner colts u15s (@kevello) reported from Liverpool, England

    @virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThinkDIGGITYDAN Dan (@ThinkDIGGITYDAN) reported

    The boxes @virginmedia supply to return equipment are the worst

  • seany85 Sean Craddock (@seany85) reported

    @virginmedia hey folks! There seems to be a persisting data blackspot in my town the last two weeks, others on our local FB group are also experiencing it. Is a mast down around SE2 9RH? I get 4G signal bars on my phone but nothing loads, including my sainsburys SmartShop app!

  • Ashfae1 Ashfae (@Ashfae1) reported

    @DavidGArnold @virginmedia Truthfully my worst customer service experience of all time is Sofology and I fully believe Hell uses their hold music, but I respect the various woes we have all known in these wars. Glad you're free of this particular battle.

  • RABAMBER R Bamber (@RABAMBER) reported

    @virginmedia No nothing listed. And the issue is daily and every couple of hours, the internet turns off and comes back on over 30sec to a minute which causes issues when working from home. Called a couple of months ago and updated router settings but nothing has changed

  • carl_stabler Carl Stabler (@carl_stabler) reported

    @Ofcom why is it that @virginmedia are allowed to waste my time on their WhatsApp not-customer service and still not let me cancel my broadband? Their call centres are impossible to reach. I can sign up online, why can I not 'sign off' as easily? #Help

  • crzybkr seamus gill (@crzybkr) reported

    @virginmedia we know the code of practice. we have read it. the issue is that you outsourced your complaints to an external company, but then stopped using them, and now you dont have a proper complaints procedure in place. the advisor said that they are not capable of raising the complaint.

  • JuggOrStarve 🇵🇹 (@JuggOrStarve) reported

    **** you @virginmedia, I’m tryna play some fifa and you’re giving me red bars like I’m sponsored by KitKat

  • clarert74 Jaydogs Mum 💙 (@clarert74) reported

    @virginmedia And the reason for hanging up on customers, 'by mistake'?? I wasn't rude or shouting I just asked why you sent me a new contract for something I hadn't agreed to. They couldn't answer so they hung up. Bad form

  • PJandh jane doe (@PJandh) reported

    @virginhelp @richardbranson @virginmedia Virgin media help- dint make me laugh

  • KyleSew2112 Kyle S (@KyleSew2112) reported

    You could get better Virgin Media signal out of the satellite dish on her head than the broadband box #brits2022 #brits