Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Birkenhead, Ellesmere Port, Widnes, Northwich, Warrington, St Helens, Runcorn, Chester, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Liverpool	Total Blackout	1 day ago
Prescot	Internet	4 days ago
Birkenhead	TV	5 days ago
Ellesmere Port	E-mail	5 days ago
Ellesmere Port	Wi-fi	8 days ago
Widnes	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Anne McCormack (@1AnneMcCormack) reported 2 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Carpo (@Carpo_vp) reported 3 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  DM 🦌 (@DaveMbootlebuck) reported 4 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Alan Dean (@alandean1878) reported 5 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Liz Tuite (@tuite_liz) reported 10 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Mrs Smith (@SmithysMaud) reported 13 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Jo3r (@J0er_82) reported 15 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Liz Tuite (@tuite_liz) reported 18 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Jonesy (@RWBJ1997) reported 18 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Andy McGill (@andrewjmcgill) reported 22 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Ndawana Youngson (@NdawanaY) reported 25 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Martin Travis (@lurkinhead) reported 28 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Elisabeth Hilton (@elisabethhilto4) reported 30 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Bootle Bucks (@BootleFCBucks) reported 32 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 34 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Alan Dean (@alandean1878) reported 35 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Tim Jackson (@TimmyJ1972) reported 39 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  murf (@JohnMurphy9172) reported 49 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Lee (@Crosby71) reported 54 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 58 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Davis (@cdavo25) reported 6 minutes ago

  @MaxiedotVox @virginmedia Yea iv had issues for over a week now, they tell me 'o it will be fixed by the 23rd' 20min ago they text me saying they've found the issue and the engineer is on his way..... the 29th at 4pm 🤬🤬 where's the engineer coming from is it takes 6days @virginmedia

• 
  itsu (@itsuu___) reported 8 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  Ishamael (@TheZacMan2050) reported 9 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Same problem every mate. ******* stupid. Take India, get way better value so why ******** we pay stupid amounts

• 
  Michael Davies (@snaggygecko) reported 10 minutes ago

  @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

• 
  Seph (@sephiroth17181) reported 10 minutes ago

  @RevQntmBigfoot @virginmedia the worst part for me is i explained clearly at least 6 times, but each rep was like "lets check wifi" "oh you need a wifi extender" i get more sense talking to the brick wall behind my monitor than any rep from virgin

• 
  GrandaJoe (@GrandaJoe0224) reported 18 minutes ago

  @Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!

• 
  Top Cat (@SpinCat1) reported 19 minutes ago

  @virginmedia I understand that by 5pm today, your customer’s issues and concerns had still not been addressed properly. I’m told that your original resolution was to knock 54p per month off the payments. No emails after that point have been properly answered.

• 
  Steven Robinson (@srobinson2709) reported 19 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I moved to alt net, **** the main companies. Been with Quickline 6 months, during initial setup there were some speed drops, contacted support was fixed next day. Other than that no issues so far.

• 
  Priception (@Real_Priception) reported 21 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Threaten to leave and they'll drop it down to the original rate

• 
  Craig McArdle (@HoMcArdle) reported 21 minutes ago

  Absolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.