Virgin Media outages and service status in Widnes, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Widnes, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 17, 5:14 PM GMT+1.
- Internet (61%)
- Wi-fi (17%)
- TV (11%)
- Phone (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Northwich, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 3 days ago |
|
Liverpool
|
Wi-fi | 5 days ago |
|
Liverpool
|
Internet | 9 days ago |
|
Liverpool
|
TV | 9 days ago |
|
Birkenhead
|
Internet | 9 days ago |
|
Liverpool
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
-
Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
-
James (@jgrailpics) reported from Liverpool, EnglandWhen will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?
-
Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
-
Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?
-
Mark Langshaw (@MarkLangshaw) reported from Liverpool, England@virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!
-
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever
-
Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
-
DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
-
Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
-
Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.
-
Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, EnglandHas virgin media gone down? #virginmedia @virginmedia
-
Josh (@Parleyyyyyy) reported from Liverpool, England@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
-
Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
-
Martin Travis (@lurkinhead) reported from Birkenhead, England@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
-
Maureen StewartJones (@supergran22) reported from Eccleston, England@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.
-
Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dylhen (@djdylhen) reported@virginmedia Can you advise on what's happening with services in B30 please?Broadband has gone down.
-
mancs boi (@DjmarkieT) reported@virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!
-
Martin Lawton (@MartinLawton) reported@virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐
-
Chris Ohanians (@COhanians) reported@virginmedia how on earth is the a wide outage lasting days without any communication from you. Ive tried to contact several times ove the last couple of days. HA4 for my father in law and UB9 for me. I have never seen such as display of lack of customer service.
-
KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you
-
Mel Brackenbury (@pixelpie80) reported@O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.
-
Shaun (@shauny67) reported@virginmedia @itswesty Is this WiFi or ethernet if WiFi will be a device issue. Turn all devices off, restart the hub then bring one device up at a time until the internet drops then will know which device has the issue.
-
Sarah 😍💕 (@wiltshiregal) reported@virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help
-
Alan Cripps (@cripps_alan) reported@virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense
-
Martin Lawton (@MartinLawton) reported@virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse