Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/15/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • NealJFletcher Neal Fletcher (@NealJFletcher) reported from Liverpool, England

    @virginmedia No, the picture still looks like I’m watching TV on a cheese grater. Looking at a few threads on your forum this isn’t a new issue either, customers have been experiencing this for well over a year. How’s about I stop paying for the TV part of the package until it’s sorted??

  • angusgillan Angus Gillan (@angusgillan) reported from Seaforth, England

    @SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia TV/Broadband issues again! WN2

  • jm_donnelly James Donnelly (@jm_donnelly) reported from Birkenhead, England

    @virginmedia STOP BEING SHITE!!!! Am I not even allowed to browse the internet now or have the @premierleague got you gripped so tight you have to ruin it for us all? Don’t expect you to respond. You never do 🙃enjoy my last bill cos im getting off 👋🏻

  • angusgillan Angus Gillan (@angusgillan) reported from Seaforth, England

    @SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?

  • peter0raw Peter Rawcliffe (@peter0raw) reported from Seaforth, England

    @virginmedia Hi, I’ve been on the phone for nearly an hour for the 3rd time this weekend. Can someone get in touch ASAP as my TiVo box has stopped working. I’ve tried all online support and cannot get through to anyone. Very frustrating!!!

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • Sarahsgracesmum Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England

    @virginmedia been a customer for 10 years. Bills going up again and customer service less than helpful. Amazing deals for new customers though😡

  • PHEFC83 PH (@PHEFC83) reported from Liverpool, England

    @TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia

  • NealJFletcher Neal Fletcher (@NealJFletcher) reported from Liverpool, England

    @virginmedia Nope, no outages. It’s been the same for days now. As I say, it seems a common issue with your customers and has been for well over a year

  • liverpoolsusie1 Sue (@liverpoolsusie1) reported from Seaforth, England

    just cancelled my @virginmedia account after 30 plus years, If you're a new customer you can get the package I was on plus extra channels and other benefits for over £30 less a month, but existing customers can't, no loyalty to customers what so ever,

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    @virginmedia Terrible today been down twice

  • mattwood1702 Matt Attwood (@mattwood1702) reported from Liverpool, England

    @virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡

  • PHEFC83 PH (@PHEFC83) reported from Liverpool, England

    @TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks

  • Matt1740 Scents & Trendz (@Matt1740) reported from Liverpool, England

    @virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Virgin media WiFi is down for me, anyone else having issues in the North West?

  • gms11uk Geoff (@gms11uk) reported from Liverpool, England

    @virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no

  • Anobrdedphoto AnotherBeardedphotographer (@Anobrdedphoto) reported from Birkenhead, England

    Anyone else with @virginmedia on the wirral having Internet problems? Not had anything for 2 days. Called to check fault an automated voice says there's an issue and cuts off.

  • cbj622w livesformusic (@cbj622w) reported from Liverpool, England

    @KairenK @virginmedia @virginbroadband I've been lucky 10 months working from home yet to go down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • toni_writer Toni (@toni_writer) reported

    @virginmedia speaking to your customer service is horrific. At one point I thought I’d died and was in hell.

  • NoreenFaruga2 Noreen Faruga (@NoreenFaruga2) reported

    @virginmedia my internet and 2 tv TiVo boxes are not working. I might be waiting 48 hours they think! They won't compensate us. So I'm letting everyone know , ROBBERS!

  • SinghT2j TJ (@SinghT2j) reported

    Can’t believe how **** the broadband is with @virginmedia never had a problem with @SkyUK or @bt_uk think I may need to cancel

  • davidasimmons David Simmons (@davidasimmons) reported

    @virginmedia If I have to wait over a week for the engineer to fix it I will be very upset! Still nothing since 09:30 this morning. Do you know what the issue in Orpington is?

  • brother_pucker brother_pucker (@brother_pucker) reported

    @virginmedia I've got a ps5 and my Internet keeps dropping out on it when gaming I have the issue whether I'm using wired or wireless and it only happens on the ps5 on every game @AskPS_UK have told me to open ports but I don't know how to do that

  • RioNFFC Rio (@RioNFFC) reported

    @virginmedia I’ve rang and spoken to someone. Tech team can’t call back until Sunday. No engineer till the new year! On day 4 of no service, when can I receive a refund?

  • Mif871 Mif87 (@Mif871) reported

    @virginmedia Hi can you please help. My appointment for today between 4 and 7pm has dissappeared from my account. I have had no message saying that it is cancelled, will the engineer still turn up?

  • printshowadam adam every (@printshowadam) reported

    @virginmedia Fit myself. I wouldn't of found out unless I called. Terrible service, on hold now (22 minutes and counting) WiFi in two rooms and no more. I guess I should've stayed with @SkyUK

  • davidasimmons David Simmons (@davidasimmons) reported

    @virginmedia My issues that I couldn't book an engineer until 31st Dec, that is over a week away!

  • lilimxprice Lili . M . X . Price | Digital & Visual Designer (@lilimxprice) reported

    @virginmedia My 95 yr grandpa, who is isolated, is getting stressed as he can't sign into his account to change his plan.Password journey is so complicated.Your phone line is sending him around in circles. Please help, It's causing lot of stress, we just need phone call from you