Virgin Media Outage Report in Widnes, Borough of Halton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 14 hours ago |
|
Prescot
|
Internet | 4 days ago |
|
St Helens
|
Wi-fi | 4 days ago |
|
St Helens
|
TV | 6 days ago |
|
Liverpool
|
Wi-fi | 6 days ago |
|
Liverpool
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia having problems tv channels not working phone 150 not taking calls
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Anne Woolley (@AnneWoolley1) reported from Hindley, England@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia Yeah I did initially and then doesn't load the page Tried calling just automated sent me links to mobile the same links already checked and then hung up No estimated time of when will be fixed.. I guess it's with people finishing work and realising their service is down hmmm
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia The TV is out The box just keeps going from no signal to starting up on a loop Currently ourphone line isn't working again I've lost count of how many engineers have been out ! We are paying just under £100 a month for what ?? Thankfully internet ok I'm a home worker !
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Michelle Oldroyd (@shell634) reported from St Helens, EnglandHere we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9
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rich cutts (@Cuttsrich) reported from Tyldesley, EnglandIn 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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Roy Stephens (@RoyRoyski73) reported from Birkenhead, England@virginmedia another example of amazingly useless customer service. Well done @virginmedia , you sent a cheque in her old married name, and then hung up on her when she tried to sort it out. #dontmindtakingmymoney #uselesscustomerservice
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Connor Wilson (@ConnorTWilson) reported from Birkenhead, England@george34570256 That's no problem mate, I didn't even know there was a Prime channel on virgin media haha, just means I can throw the football on
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !
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Roy Stephens (@RoyRoyski73) reported from Birkenhead, England@virginmedia You reply didn't work, I clicked the link and the messages came up on a different page? But only mine??? Tuesday I'm going to ring, I just hope you don't hang up on me. Then I'm going to get advice on how to report the whole situation.
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rich cutts (@Cuttsrich) reported from Tyldesley, EnglandIts been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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El Jày Breth (@LJBret11) reported from Seaforth, England@virginmedia Where has my complaint disappeared too? C-070122513
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia problems in St Helens WA9 any chance you know when will be back up and running had an outage all day before Christmas too and now again no TV !!
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Steph Scully (@SteffyJ1) reported from Warrington, England@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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rich cutts (@Cuttsrich) reported from Tyldesley, England@virginmedia I've woken up to no Internet service at all, again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Randisi (@LisaRandisi) reportedHey @virginmedia, can you explain to me why I get 4G signal on the outer Mongolian steppe but not anywhere in England?
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gary swailes (@swailsy) reported@virginmedia phoned Friday to cancel my contract but I have not received any email to confirm this yet?
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Vayify (@Vayify) reported@tdavy147 @chasinglamely @virginmedia My virgin media is fine most of the time, apart from when I decide to stream.. then it feels it’s the appropriate time to go down
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david (@justifiedfear) reported@416e64726577 @virginmedia So sorry about that,I have had similar issues like that before,but kridcrack on Instagram helped me out,he’s a genius
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vikki longman (@vikkilongman) reported@virginmedia internet has been so intermittent over the last week i am not happy. I have limited internet again this morning, no wifi and no phone signal to call. When i call from my landline i get there is an issue but my service status says its fine!!! 3 people home working.
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Adam (@TotallyFD) reported from Kings Langley, England@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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Kriss (@chasinglamely) reportedI spent an hour waiting to speak to someone at @virginmedia to cancel my contract. When I told them I'm absolutely not paying to cancel a service I never received, they hung up on me. So, what now, report them to @Ofcom? This isn't broadband, it's fraudband.
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vikki longman (@vikkilongman) reported@virginmedia Yes it says there is a fault but nothing else…… its getting stupid now. I haven’t had many issues but this is joke over the last week. Can you advise me at all of what the issue is and any advance on timing?
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* (@pessimisticpie) reported@virginmedia are there any known issues with accessing YouTube from TiVo box? For about a week if I try to get on it I am just left with a purple loading wheel
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Lil’ Prawn Pirate ☠️🦐 (@CrabCrisp) reported@virginmedia Only the power button is on. I'd also like to point out that we've never been able to get internet access upstairs with your garbage fire broadband, and we have to reset the TV box every time we want to use Netflix.