Virgin Media outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Widnes, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, St Helens, Warrington, Northwich, Birkenhead, Prescot, Billinge Chapel End, and Chester.

City	Problem Type	Report Time
Runcorn	Internet	20 hours ago
Liverpool	Internet	1 day ago
St Helens	TV	3 days ago
Liverpool	Internet	3 days ago
St Helens	TV	4 days ago
Liverpool	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  Bootle Bucks (@BootleFCBucks) reported 2 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  phil61efc (@MirLADas) reported 9 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 10 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Josh (@Parleyyyyyy) reported 10 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Ndawana Youngson (@NdawanaY) reported 10 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  murf (@JohnMurphy9172) reported 11 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 12 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Maureen StewartJones (@supergran22) reported 14 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Maureen StewartJones (@supergran22) reported 21 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Mrs Smith (@SmithysMaud) reported 25 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Mrs Smith (@SmithysMaud) reported 25 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Maureen StewartJones (@supergran22) reported 25 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Billzy (@Billzy79) reported 31 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Cambo (@cambo691) reported 34 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Emma (@EmmaZhaan64) reported 39 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Chris Wright (@ChrisWAzure) reported 43 minutes ago from Liverpool, England

  @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

• 
  Amanda Ralph (@aralph50) reported 45 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Elisabeth Hilton (@elisabethhilto4) reported 46 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Rob (@Robertlfc_) reported 54 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 56 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BK (@red_bk13) reported 55 seconds ago

  @entrustTMF @virginmedia Terrible situation for that long. I'm looking at a voda offer at the mo for switching from virgin when my deal expires. They offer a router with 4g back up. It's weather your can get decent speeds where you are that matters.

• 
  Muhammad ali khan (@muhammadali786k) reported 2 minutes ago

  Virgin Media is worst service provider in London. They will take your money and don't provide you right services. Customer service is pathetic and terrible.

• 
  NWAKIBEYA (@_Nwakibeya1) reported 4 minutes ago

  @virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.

• 
  Lubdub (@LubZafar) reported 4 minutes ago

  @virginmedia I’ve sent back my equipment in two phases. One was sent last year and you want to charge me again. You have a useless non contactable customer service so this needs to be resolved in one message

• 
  prashanth (@trulyprashanth) reported 9 minutes ago

  @virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.

• 
  Kamran360 (@kamran360) reported 13 minutes ago

  @virginmedia as a loyal Customer all you want is a good service and for your Internet to be working but it’s so difficult to get through to you. I’ve lost out on a days work. If it continues I would be cancelling my direct debit due to lack of Customer Service and lack of servic

• 
  Jobert Evans (@JobertEvans11) reported 18 minutes ago

  @virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English

• 
  David Richards (@DWRICHARDS) reported 20 minutes ago

  @virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.

• 
  Andy Rossiter (@andy_rossiter76) reported 22 minutes ago

  @virginmedia Who's bright idea was it to switch landline phones over to digital optic ?? We have the landline in the livingroom, but the internet hub is in the bedroom. Also when the internet goes down, will this mean the phone goes down too ??

• 
  Richard Smith (@rickysmith1965) reported 23 minutes ago

  @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.