Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 01/25/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • jurrjurrtbull GRT 🪐 (@jurrjurrtbull) reported from Liverpool, England

    @virginmedia The transfer is still processing I believe but the wifi is still down

  • DeanPicko Dean (@DeanPicko) reported from Warrington, England

    Rang to downgrade @virginmedia package, spoke to 3 different advisors and it appears the prices are literally plucked from their arses on the spot offering less of a discount than at first 🤦🏻 no customer loyalty & staff dont care. Req cancellation after the poor service today!

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    @virginmedia no wifi this morning in L23 area! Signal up and down! Three people working from home depending on it

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs

  • ianfarr Ian Farr (@ianfarr) reported from Ellesmere Port, England

    @virginmedia how difficult it was trying to cancel a contract that's got less than 2 weeks left to run. Cant be charging people to cancel a contract with that amount of time. Plus you took more money off me last bill. Ridiculous customer service

  • warbles Ian Warburton (@warbles) reported from Leigh, England

    @virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.

  • irichard94 Ian Richards (@irichard94) reported from Birkenhead, England

    @virginmedia I rang yesterday and you offered a new monthly rate for our package going forward. You then emailed confirming a higher price. I have tried 3 times to use your messaging service but, after giving details of my query, the chat then goes dead! Very poor service!

  • Chris_Hall1312 Chris Hall (@Chris_Hall1312) reported from Seaforth, England

    @virginmedia ...went off. Since, we were told to get everything reconnected and it would all be back on within 72hrs - we’re now in over 72hrs and nothing has changed. Also, to add, the Hub 4 has been shockingly bad, 1GB but it’s slower than my previous 350mb box. Any suggestions?

  • Chris_Hall1312 Chris Hall (@Chris_Hall1312) reported from Seaforth, England

    @virginmedia I rang on Sunday to cancel my TV, phone and upgrade my broadband (to a hub4). The advisor told me I had 30x days before my tv and phone cut off but my internet would be fine and would just upgrade when I plugged the new box in! When I activated it everything....cont...

  • Chris_Hall1312 Chris Hall (@Chris_Hall1312) reported from Liverpool, England

    @virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    @PhilGriffo @virginmedia Seems to be working now. Worst service ever! Roll on contract ending. Can’t even speak with someone to get someone out who the hell understands such a service

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    Hard to accept an email from @virginmedia stated our new 360 box is £27 cheaper for new customers, but we’re an existing customer so we have to pay more. They may as well have signed off the email with ‘f*ck you’.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • jurrjurrtbull GRT 🪐 (@jurrjurrtbull) reported from Liverpool, England

    @virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    @virginmedia Would love to just get an engineer out to check all ok generally! Never had anyone in over a year! And never any response on my very old omni box 🙄😡

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • weeksjm19 Jonathan Weeks (@weeksjm19) reported

    @virginmedia It’s a hub3. The thing is no lights show when WiFi drops. Just a steady white light. Also when watching tv the v6 TiVo box network light comes on (2 arrows)when we have drop outs. This is connected via Ethernet cable

  • DataqaAi dataqa.ai (@DataqaAi) reported

    @virginmedia 2nd day in a row without working internet in N1 Canonbury area. We’ve only been told there is a problem in the area with no further information. Could you please give more information on estimated time?

  • PaulAtk68878320 Paul Atkins (@PaulAtk68878320) reported

    @virginmedia I'm having a problem getting on YouTube app through my v6 boxes

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    @virginmedia Wow, so you think an hour is an acceptable waiting time for customer service? There you have it, I’m now with BT and I can call them, speak to someone, & the longest I’ve waited is 3 minutes. There’s no comparison really.

  • amyeasdon Amy Easdon (@amyeasdon) reported

    @virginmedia absolute joke of a customer service team. Two hours on the phone just to be passed about and cut off. All to get something delivered that we’ve already been paying for. Should have stayed with sky!!

  • gothgirl_xox Gigi 🖤 (@gothgirl_xox) reported

    @virginmedia your Internet service is getting beyond a joke! never had any issues for 5 years and since work was done in the area 2 weeks ago it constantly cuts out. I work from home so I kind of need Internet to do my job!

  • grantlauchlan Grant Lauchlan (@grantlauchlan) reported

    @PhilHarmer @virginmedia Hi Phil, I still have no service after 48 hours and still no guarantee it will be fixed today. I'm expecting no Internet this weekend and having to relocate today to do important zoom calls. V frustrating

  • weeksjm19 Jonathan Weeks (@weeksjm19) reported

    @virginmedia Been going on since mid March. Had an overnight power cut back in March . Not been right since then, No local faults. Have done all checks etc. we’ve never had this sort of trouble before

  • Mx4_____ M (@Mx4_____) reported

    @virginmedia 3 days with no broadband and the customer service team keep hanging up every time I call up, what sort of service do you call this? Can someone from the UK team call me ASAP or I'll be cancelling my contract today

  • _wotta Joe 'wotta' Anderson 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽️🎮 (@_wotta) reported

    @virginmedia They cut the electric but I’ve no I’ve why the internet is not working. The cable looks fine, but the router is flashing red.