Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 02/04/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomPrescot Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @Cathy_TwoHalves @virginmedia The problems include always being passed onto to yet another unempowered person eg. To get a code turn a bix back on post upgrade (should have happened anyway) took 2 days and several hours waiting to finally get to a tech, problem then fixed in a few mins.

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Bet if I owed money you would be in constant contact Can you arrange for call back Can you take ownership You should have a complete r could ed of notes after I have contacted you Wednesday Thursday and today this week alone Also contacted with same issue last 3 years

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia So your promises mean nothing nor customer service. I ha e spent so much to e explaining my self and my issue. If I say I will do something I will do it. When I rang the centre yet again this morning I was again assured that a call back would be made today

  • walshy31 Paul Walsh (@walshy31) reported from Liverpool, England

    @virginmedia Sorry back in work today! Would adding boosters help?

  • tiamarialfc Tina Evans (@tiamarialfc) reported from Seaforth, England

    @macgregorlisa @virginmedia Knowing me I'd end up with nothing then start a new contract then we'd go into lock down again 🙈🙈xx

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Honestly becoming fed up with the service provided by @virginmedia — feel like I’m constantly trying to fix things.

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia I have contacted you I got in touch this morning owing to complete outage It was confirmed I would be getting called today for complaint call back Guess what you failed again

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Called your service promised a call back on Wednesday Didn't happen Rang on Thursday Was hung up on Rang back Unsympathetic operative promised call back 72 hours Will it happen tomorrow highly skeptical You have taken more than £300 from me and lied

  • KayakmooseF Kayakmoose (@KayakmooseF) reported from Liverpool, England

    @BeanToast @skytv @virginmedia Check each month's bill very carefully as they are prone to be really inconsistent when it comes to billing. I wouldn't use them at all but no others can provide speed like there's in my area. Once others start providing a service like virgin I will be changing providers.

  • scousenat *scousenat🌈 (@scousenat) reported from Liverpool, England

    @virginmedia I did it says Everything is working fine... tell that to my dismal WiFi signal

  • mymatedex @gm (@mymatedex) reported from Kirkby, England

    @virginmedia any chance someone could help me. Been trying to get through for 2 hours. Want to cancel my TVcontract and this is the hardest thing I’ve ever had to do to cancel. Going around in circles 🤯

  • tiamarialfc Tina Evans (@tiamarialfc) reported from Seaforth, England

    Do you ever get off the phone to @virginmedia and wanna scream. Been a customer for 15yrs just in this property alone yet they patronise me by saying I have to pay extra each month is my WiFi is to reach upstairs or kitchen (my house is tiny)

  • OneGrumpyMF Dezza The Grump (@OneGrumpyMF) reported from Birkenhead, England

    The @virginmedia referral scheme is terrible been nearly 3 months now and still not received anything. Sent numerous texts with zero replies . Shocking

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia The point is this was raised Wednesday I was promised a call back that afternoon Chased it up in Thursday Promised a call back by midday today at the very latest Each time I do contact your centres have to listen to awful hold music for hour and often get hung up on

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia you sent a new router because the other one didn’t work properly and this one is worse. WiFi non existent I want to leave your rubbish service and I’m not sitting on the phone for hours so sort it or I’m going to the ombudsman

  • lyndseym123 Lyndsey Moss (@lyndseym123) reported from Halewood, England

    @virginmedia our connection keeps cutting in and out while watching TV - everything else coming through the HDMI is fine. Could someone please advise if there are issues in the L25 Liverpool area please #virginmedia

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Ringing your service once more how pathetic is it

  • scousenat *scousenat🌈 (@scousenat) reported from Liverpool, England

    @Cragsi_77 @virginmedia getting my notice to leave soon as I can if they can’t sort it tomorrow but im not sticking with this crap till October

  • walshy31 Paul Walsh (@walshy31) reported from Liverpool, England

    @virginmedia In work now! Family struggling at home will have to do tonight! Are there other steps you can message me. messaging on here last week service been terrible and believe the whole area from speaking to friends and family! Virgin need to acknowledge and communicate if bigger issues.

  • CJC_Film Chris Cunningham (@CJC_Film) reported from Birkenhead, England

    How does the phone, internet and TV all go down @virginmedia ? Logged into my account via my phone and it shows everything down and no fix until 4pm tomorrow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulyh75 Paul Hughes (@paulyh75) reported

    @virginmedia can you help please, getting extremely frustrated with your call centres. Am now on my 3rd attempt. Everytime I get through to your advisors they transfer me to another team and then I get cut off. Very poor service so far

  • nav___ Naveed Ahmed (@nav___) reported

    @virginmedia Absolutely shockingly useless and lie about everything nothing get done, no promised call backs from agents or managers. ongoing problems since october going around in circles on phone and live chat.

  • c17yb8b3 Katie~Lou (@c17yb8b3) reported

    @virginmedia Yes I have all channels on my service, I requested for 1 TiVo box to be removed 2 weeks ago, spoke to someone before who said it’s not been processed, it doesn’t work for on demand services either it’s driving me mad! £111 a month I’m paying :(

  • HilsMuston Hils Muston (@HilsMuston) reported

    @virginmedia Hi Automated service reports there are issues or send signal to reboot gear.Many households affected re home educating/ online courses (losing pre paid lessons) Facetime calls with sick ageing family.Totally unsatisfactory.

  • Zireael170 Edgey-cuchi (@Zireael170) reported

    @virginmedia Okay thanks, regarding my issue isn't there another way instead of calling again? Because I don't think that will work

  • shannonnn1998 Shannon (@shannonnn1998) reported

    @virginmedia do I have to cancel my existing phone when I get my new phone?

  • Kieran721 Kieran (@Kieran721) reported

    @virginmedia They said they would monitor the outside box for a week, which does not help my internet at the moment.

  • calg1995 Carina (@calg1995) reported

    @virginmedia I did, it says Virgin Media has identified a problem within this area but the latest they’ll fix it 12:30am

  • sjslfcforever Si Smith (@sjslfcforever) reported

    @virginmedia I’ve been trying to get through to you on the phone about the coverage at home the signal is rubbish upstairs and that’s with a booster the signal keeps dropping out daily and yes it’s annoying especially as my daughter is at home trying doing college work.

  • Zireael170 Edgey-cuchi (@Zireael170) reported

    @virginmedia They've already looked into it and said there wasn't a problem though, I'd rather not spend 2 hours on the phone again to just get told "just wait until its resolved"