Virgin Media Outage Report in Widnes, Borough of Halton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, St Helens, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
TV | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Whittle
(@Stixx1979) reported
from
Birkenhead, England
@realalanwiggins @virginmedia Pointless reporting anything even if you can get hold of anyone. Has to be the worst customer service about.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@richardbranson @virginmedia has to be the worst company for customer service I have ever come across in my 41 years on this planet. 2 hours on the phone yesterday and today and passed from pillar to post and still non the wiser. Absolute disgrace and I’m being kind !
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Woggy
(@Allenwalkden) reported
from
St Helens, England
Internet @virginmedia is down in WA10 and your device status page is giving a 404
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@virginmedia Never any perks for exisiting customers 🙄
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@virginmedia I know it isn’t correct pal. Hence my initial tweet. Not your fault sorry but an awful experience which I know won’t even register losing 1 customer but I’ve never dealt with such incompetence from every dept so needed to warn others
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Whittle
(@Stixx1979) reported
from
Liverpool, England
@virginmedia Unless you can locate the mobile phone that never reached me in August 2020, employ more peoley to deal with customers and open shops again , I shouldn't think there is thank you.
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@Deanzey @virginmedia But it never… I used mobile 5G 😜
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Amanda Ralph
(@aralph50) reported
from
Liverpool, England
@virginmedia worst customer service ever. Have been a customer for 30 years and called today to review my package. 35 minutes, 3 departments later and still no closer to being sorted.
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@richardbranson I experienced the worst customer service ever from @virginmedia. Can someone explain to me why new customers get a better deal than loyal existing customers? It's criminal in this day and age really isn't it?
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Liam 🥊🎙
(@LJBret11) reported
from
Seaforth, England
@virginmedia has got the worst customer service of any network. Raised a complaint back in January regarding a misold package,still waiting for an outcome. The notes say they have tried contacting me...no they havnt, not missed calls, voicemails or emails. Absolute liars.
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Why have a Twitter presence when you can never answer account specific queries? It's a ridiculous set up.
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Amanda Ralph
(@aralph50) reported
from
Liverpool, England
@virginmedia must hate all their customers if they treat customers of 30 years this badly @skytv
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Chris Greenhalgh
(@Ceasar_1990) reported
from
Liverpool, England
Virgin media internet is the worst 😤
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will hughes
(@willhughes15) reported
from
Risley, England
@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@virginmedia Us? As in your sub contracted call centre who's staff are not actually Virgin employees? Yeah, tried that and they can't look after Virgin's loyal customers either. I'll just leave, and come back in 3 months like I was told too. Shambolic customer service.
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L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@richardbranson I experienced the worst customer service ever today from @virginmedia. Can someone explain to me why new customers get a better deal than loyal existing customers? It's criminal in this day and age really isn't it?
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Craig Adamson
(@iamcraigadamson) reported
from
Liverpool, England
Virgin media making Sky look more and more tempting every night. Another outage, come on guys.
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia They will disconnect my services but it might take 24 hrs..as I say if Openreach come and find I have a working phone line then them and Sky will cancel ny ibstallation! Please can my phone but turned off as of midnight or at least mych earlier than 24hrs?
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Well I've just had a "sort of" resolution but still not really acceptable. I gave 30 days notice to cancel my services as want to get Sky. Sky and Openreach are coming tomorrow to fit phoneline & services. I have booked a day off work for this. If there is still (cont) >>
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roy100
(@LeighCummings1) reported
@virginmedia No I’m not in my initial term 80 minutes on line and still can’t terminate
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Hazel Allen
(@HazelAllen6) reported
@virginmedia No broadband since yesterday, virgin media have no support for customers over the weekend! Great customer service Virgin, this just might be the last straw!!! Can’t get anyone be out till Tuesday!
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Sandeep Pandya
(@spandya1) reported
@virginmedia are there further issues impacting broadband connectivity in the wd17 area ? Our connectivity just dropped again suddenly at 10am today 😩.
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michelle woolnough
(@michellewoolno3) reported
@virginmedia Over 1 hour calls: spend over 3 hours over 3 separate calls to try to resolve and cancel my contract…
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IAN IN SURBITON
(@ianinsurbiton) reported
@virginmedia @Melindola I had my Virgin EBUL disconnected and taken away after speaking with the CEO's Team. Never worked when router was off. Ask 'team' to investigate further, but I won't risk one again..
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Alice
(@alicebradshawx) reported
@virginmedia a member of your team cancelled our installation appointment saying we told you to but we didn’t. we’ve tried to contact customer service 10 times but people keep hanging up on us. we’ve been told people will call us back but they don’t. all we need is our internet turned on
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Irina M Wells
(@irinamwells) reported
@virginmedia Managed to find the ip login thing and it says status is internet access denied
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MykeJD
(@MykeJD1) reported
I am so ******* fed up of @virginmedia every single month, it’s down, went down at 2am last night; it’s gone down 10:40 now. I’m fed up, pay all this money for top internet and it’s down so much, your a joke.
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michelle woolnough
(@michellewoolno3) reported
@virginmedia Help!! I’m totally frustrated, exhausted and emotionally drained!! I have just spent 50 mins on the 150 number being passed to 2 different people and have now been cut off…
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?