Virgin Media

Virgin Media Outage Report in Widnes, Borough of Halton, England

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The latest reports from users having issues in Widnes come from postal codes WA8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Widnes, Borough of Halton, England 12/30/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Widnes, Prescot, St Helens, Warrington, Birkenhead, Northwich and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomWidnes Internet
United KingdomPrescot Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • sturichie Irish Stu (@sturichie) reported from Eccleston, England

    @virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel

  • kirst_louisexxo Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, England

    Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.

  • CatherineR0bb0 Catherine Robinson (@CatherineR0bb0) reported from Leigh, England

    @virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode

  • liameaglestone Liam Eaglestone (@liameaglestone) reported from Liverpool, England

    @virginmedia how do I best report the broadband is not working at my home?

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?

  • wptd17 Warren Davies (@wptd17) reported from Warrington, England

    @virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!

  • oppositejohn oppositejohn (@oppositejohn) reported from Liverpool, England

    Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia Already tried the text service this was my last ditch attempt to resolve on here

  • parki99 parki99 (@parki99) reported from Seaforth, England

    @virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...

  • bigdrwes Wesley Tensel (@bigdrwes) reported from Leigh, England

    Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone

  • bigdrwes Wesley Tensel (@bigdrwes) reported from Leigh, England

    @virginmedia anyone working today to help with a query?

  • KerryPearse Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England

    @virginmedia It’s ok I’m not explaining the issues on here then.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • parki99 parki99 (@parki99) reported from Seaforth, England

    @virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?

  • MrCRichardson Craig Richardson 🌈 (@MrCRichardson) reported from Liverpool, England

    @virginmedia So no one at virgin can help or resolve the issue great

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneBristow1 Jane Bristow (@JaneBristow1) reported

    @virginmedia why call me and whilst I’m speaking, hang up? Is your WiFi not working? It’s extremely rude.

  • TokensDeals TokensDeals LLC (@TokensDeals) reported

    @rohan212003 @virginmedia They are a shot service

  • DJ_Unreal DJ Unreal (@DJ_Unreal) reported

    @virginmedia I don't mind the issue taking longer than expected to fix. I DO mind being on an update list and getting no updates. When I queried this I was told "we only send out updates once an issue is fixed". These services keep people earning money. Updating with delays too is vital!

  • LCullumbine Lynn Cullumbine (@LCullumbine) reported

    @virginmedia I have cancelled my service and moved house

  • AndrewArnott Andrew Arnott (@AndrewArnott) reported

    @virginmedia is your internet down in the ml5 / coatbridge area ?

  • AndrewArnott Andrew Arnott (@AndrewArnott) reported

    @virginmedia It's saying no known issues but there is more than me having problems by the looks of it

  • yazij DBYJ_MUA (@yazij) reported

    @VirginMediaIE virgin media worst customer service the worst to resolve issues been on phone to them since morning no resolution

  • AdamSmi19917054 Adam Smith (@AdamSmi19917054) reported

    @virginmedia and incidentally, at about 10am today I was "guaranteed" that an engineer would be out today by 2pm and would fix this issue and that they would come and speak to me when here, it's 4pm and hasn't happened

  • Thq4L DC316 (@Thq4L) reported

    @virginmedia how comes it has taken nearly 24 hours to resume service?

  • rubydustx Rykyuby Dust (@rubydustx) reported

    @virginmedia Well lately even though it says 4 bars of internet its been refusing to work and since when were you an online only service? No wonder you get awful reviews