Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Widnes, Warrington, Liverpool, Runcorn, Prescot, St Helens, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Wi-fi | |
| Runcorn |
TV |
Community Discussion
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia It’s ok I’m not explaining the issues on here then.
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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York_ish
(@N4Y_54Y3R) reported
@virginmedia Is there still issues? My Internet was working fine until 10 mins ago and it's dead again.
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Mick
(@mickamy11) reported
@virginmedia More down than up this company, and have a cheek to hike prices up.. last time my internet was down for over a week (10 days to be precise) put in a compensation claim via their app, waited for next invoice still no compensation.. had 5 more invoices since and still no comp. 😡
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Richard Williams
(@rwilliams1947) reported
Also absolutely no sign of text updates on the problem promised by @virginmedia
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David Went
(@Wentd) reported
@virginmedia can you please let me know how to get technical support with my router. Your website is so useless, it just performs a test and then says do a reboot. I click on contact us and it takes me back to the logon page
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Lee Morris
(@1903Lee) reported
@virginmedia Still down in Dunfermline. Absolute shitshow.
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Joao Viegas
(@djonymontana) reported
@virginmedia You guys need to improve your customer service call center yesterday I spent roughly 2 hours on the phone for 2 useless staff of yours hang up the phone in my face wasting customers time
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Yellow Brick Road Trader
(@YellowRdTrader) reported
@virginmedia . Yesterday both my broadband AND mobile network was down for hours in total and I was working from home and missed crucial meetings. Disappointing that both services were simultaneously down…usually the other acts as a backup.
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Sharon Gallagher
(@SharonG68117218) reported
@virginmedia Wednesday morning & I'm still having problems. Buffering & on Demand is unavailable! 😡
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Ernest Mockus
(@ErnestITPro) reported
@vmbusiness My connection is still down. Was never back up since the issue started around 34h ago. Can’t even ping my own Hitron router. Was ‘lucky’ to speak with tech support twice after waiting on hold around an hour - no help, just ‘please ring back later’. Breaching all SLA’s…
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Lynne Orr
(@lorrto1) reported
Any updates yet @virginmedia? There are still issues in CH63 4JY. I am currently in the Radiotherapy Dept's waiting room at Clatterbridge Cancer Centre with my husband and a room full of others who are awaiting treatment. Both machines are still down.