Virgin Media Outage Report in Widnes, Borough of Halton, England
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The latest reports from users having issues in Widnes come from postal codes WA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Widnes, Runcorn and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Neil Connolly
(@neilc5017) reported
from
St Helens, England
@virginmedia how much notice do we have to give to cancel our subscription ?
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia The TV is out The box just keeps going from no signal to starting up on a loop Currently ourphone line isn't working again I've lost count of how many engineers have been out ! We are paying just under £100 a month for what ?? Thankfully internet ok I'm a home worker !
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Liam 🥊🎙
(@LJBret11) reported
from
Seaforth, England
@virginmedia has got the worst customer service of any network. Raised a complaint back in January regarding a misold package,still waiting for an outcome. The notes say they have tried contacting me...no they havnt, not missed calls, voicemails or emails. Absolute liars.
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Whittle
(@Stixx1979) reported
from
Birkenhead, England
@realalanwiggins @virginmedia Pointless reporting anything even if you can get hold of anyone. Has to be the worst customer service about.
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Well I've just had a "sort of" resolution but still not really acceptable. I gave 30 days notice to cancel my services as want to get Sky. Sky and Openreach are coming tomorrow to fit phoneline & services. I have booked a day off work for this. If there is still (cont) >>
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia They will disconnect my services but it might take 24 hrs..as I say if Openreach come and find I have a working phone line then them and Sky will cancel ny ibstallation! Please can my phone but turned off as of midnight or at least mych earlier than 24hrs?
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
The customer service offered by @virginmedia has now reached such comically useless levels that they're now making it next to impossible for me to pay them for their services!
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.
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𝕯𝕵𝕭1965
(@BigDave767) reported
from
Birkenhead, England
@virginmedia is there a wi fi problem in the CH42 area, can’t get the Internet to work, turned the hub off/on to reboot still hasn’t worked
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Why have a Twitter presence when you can never answer account specific queries? It's a ridiculous set up.
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
Here we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Have noticed they’re hard to get hold of as I’ve had issues with my install (outdoors related) they should at least do you a deal…if you could actually speak to them they will prob offer you something, that’s what Sky usually do
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@virginmedia Never any perks for exisiting customers 🙄
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Chris Greenhalgh
(@Ceasar_1990) reported
from
Liverpool, England
Virgin media internet is the worst 😤
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@Deanzey @virginmedia But it never… I used mobile 5G 😜
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Whittle
(@Stixx1979) reported
from
Liverpool, England
@virginmedia Unless you can locate the mobile phone that never reached me in August 2020, employ more peoley to deal with customers and open shops again , I shouldn't think there is thank you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@richardscowby1) reported
@virginmedia They have no clue what to do and say they do not have a complaint department, WOW , and keep getting put on hold
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LORYN
(@thisisloryn) reported
@virginmedia We never had speeds that were usable and after months of sticking with you, we had to take our a second contract with BT. We then told you we were leaving as you had not fixed our speeds and now you’re sending debt collectors to our house. Utterly ridiculous
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PJ Lightning
(@KungfuAuntie) reported
@virginmedia Well I posted, but it hasn't even got a board for broadband issues.
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mils
(@ripmils) reported
@virginmedia there isn’t a fix time because it says there are no faults. yet my wifi box is flashing white and have no access to the wifi for 2 days
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Carl Sutton
(@CarlWythy) reported
@virginmedia Still not reactivated. Chat function not working and can't call 789.
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KamikazeKelly
(@KamikazeKelly_) reported
@virginmedia Yes I have checked, it says there are issues that should be fixed by 9pm! I know you can only give me a standard response about working hard to fix it but it's not good enough. If I cancel do I have to pay the remaining cost of the contract or just a cancellation fee?
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SHAYNE PEARCE.
(@shaynepearce) reported
Has anyone else struggled to terminate their contract with virgin media? I have been on the phone for over an hour, currently on hold to be put through to the eighth person I’ve spoken to regarding this.. @virginmedia
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Stormé DeLarverie
(@larverie) reported
Triumph from @virginmedia I tell them my mobile phone doesn't work so they send me a text message to my mobile telling me to call 150, when the problem is my phone won't call 150. Oh the landline eh? The one I replaced the handsets which refuse to be searched for by the base.
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Shaun
(@Shaun69060014) reported
@virginmedia I'm having major issues with @O2 mobile data speeds,as they are non existent
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Soupy twist
(@RealSoupyTwist) reported
@Apple's customer service makes Virgin Media look awesome. Fuxake. I'd delete my account with them, but I need to log in to do it, which they have made impossible 😡