Virgin Media Outage Report in Widnes, Borough of Halton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, St Helens, Widnes, Ellesmere Port, Warrington, Prescot, Birkenhead, Leigh, Upholland and Roby.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful
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Carpo
(@Carpo_vp) reported
from
Chester, England
Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Jack Kelly
(@realjackoh187) reported
from
Widnes, England
@virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.
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Jack Kelly
(@realjackoh187) reported
from
Widnes, England
@virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would
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Ducky 🇺🇦 🎃 👻
(@duckyblog) reported
from
Tyldesley, England
@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Bootle Bucks
(@BootleFCBucks) reported
from
Liverpool, England
@JamesSymes8 Virgin Media. It keeps going really bad.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Capitã Nat
(@NatashaVic) reported
from
Liverpool, England
@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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phil61efc
(@MirLADas) reported
from
Liverpool, England
@virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fotek
(@FotekDesign) reported
@virginmedia Yes, I've checked that throughout the day and it says no issues in the area. Had these issues in the past though and the status doesn't change.
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Stephen Old, #ServingThePinguwaldaUntilDeath
(@StephenOld) reported
@virginmedia YOU Cam sort it out now I always waste far too much time with your useless customer service
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BrickSanity
(@BrickSanity) reported
@virginmedia And shock horror, it's just gone down AGAIN! Seriously, what am I even paying for???
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Andrea🦋
(@_andreabarlow) reported
@virginmedia I have been waiting since Saturday for someone to get back to me on WhatsApp if you really care for your customer you won’t leave them on read I have a simple request but you guys make it so hard to talk to you but yet you will take our money 💰
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Charlotte Elizabeth
(@AGirlWrites) reported
@virginmedia Asking me how will I contact my loved ones is standard practice. If I ask you over 20 times to cancel, then there is something wrong
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Auds
(@z_gmail) reported
Virgin Media Ireland @VirginMediaIE How can I get in touch with Mobile support ? I'm on hold for an hour, no reply ?? 😡Virgin Mobile please contact me asap.
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DEBS WILD
(@debswild) reported
@virginmedia I’ve only just started a new contract after being assured the service would improve.
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Richard Vranch
(@richardvranch) reported
Never even consider @virginmedia. Harder to leave than Scientology. After you cancel and pay penalties in full for equipment they relentlessly threaten you to pay more. Calls take hours. They lie it’s resolved then they persist. Incompetent lying little shits. Avoid.
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Tim Mortimer
(@timothymortimer) reported
Out @virginmedia broadband is down. They say it's something they need to send a technician out for to look into it. The first slot they have available is in 6 days time. To book the slot, I need to agree that there might be a £25 fee payable for the slot. Is this a joke?
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𝑳𐌀 𝑪❍ƝߙЄ Ɲ𝓞ꕷƮⱤ𐌀
(@ConteNostraTHFC) reported
@virginmedia **** Jon, apart from being cut off for 12hrs last week we have been cut off for an hour already this week and can’t talk to any managers because your call centres don’t speak good English,infact there the worst call centres in history