Virgin Media outages and service status in Widnes, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Widnes, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 2, 12:24 PM GMT+1.
- Internet (74%)
- TV (17%)
- Wi-fi (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Runcorn, Warrington, Northwich, Birkenhead, Prescot, Billinge Chapel End, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
TV | 10 hours ago |
|
St Helens
|
Internet | 3 days ago |
|
Runcorn
|
Internet | 4 days ago |
|
Runcorn
|
Internet | 4 days ago |
|
Runcorn
|
Internet | 5 days ago |
|
Liverpool
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
-
Emma (@EmmaZhaan64) reported from Roby, England@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
-
DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
-
Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”
-
Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
-
DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia What does Virgin do for disabled people, when their internet goes down?
-
Billzy (@Billzy79) reported from Liverpool, England@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
-
Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.
-
Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
-
zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
-
Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
-
DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
-
Rob (@Robertlfc_) reported from Liverpool, England@virginmedia thanks for the awful internet service, f*cking useless you are
-
Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
-
Martin Travis (@lurkinhead) reported from Birkenhead, England@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱
-
Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.
-
Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
-
Jonesy (@RWBJ1997) reported from Liverpool, England@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
-
Alan Dean (@alandean1878) reported from Roby, England@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
-
DM 🦌 (@DaveMbootlebuck) reported from Litherland, England@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chib Ma Nib (@chibmanib) reported@virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days
-
BK (@red_bk13) reported@entrustTMF @virginmedia Terrible situation for that long. I'm looking at a voda offer at the mo for switching from virgin when my deal expires. They offer a router with 4g back up. It's weather your can get decent speeds where you are that matters.
-
✫ Sharon Bellamy 🦖 (@socialshazza) reportedI chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)
-
Casilda Malagon (@casilda1) reported@virginmedia I fear this is terrible customer service. I’m switching providers as soon as possible and will be advising by network to do the same.
-
luke Burton (@lukee_31590) reported@virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨
-
Stephanie 🇬🇧 (@stephiejmc) reported@virginmedia Hi telling me have see blueyonder account I can’t even rember that account so can’t eve. Sign in
-
john o shea (@osheaj77) reported@ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box
-
Tillymint67 (@evon67) reported@virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20
-
Chris (@Brutha_bear74) reported@virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you
-
Clare Hutchins (@MinnieM40) reported@virginmedia I’ve just been advised by your customer team in chat there is no larger remote for the 360. For someone who is sight impaired this is unwelcome news.