Virgin Media Outage Report in Widnes, Borough of Halton, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Widnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Widnes, England
The most recent Virgin Media outage reports came from the following cities: Prescot, St Helens, Liverpool, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot
|
Internet | 2 days ago |
|
St Helens
|
Wi-fi | 3 days ago |
|
St Helens
|
TV | 5 days ago |
|
Liverpool
|
Wi-fi | 5 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Liverpool
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
-
Tim Groves (@Tim2300G) reported from Birkenhead, England@Hortini @virginmedia I have had this on other media sites, my email address had been used to attempt to hack/login. Scammers failed attempts logged me out as well .
-
stephen jones (@stephen56237491) reported from Bryn, England@virginmedia 8am Friday it will be fixed by 4pm , 4pm it will be fixed by 8pm , 8pm it should be fixed by 10am Saturday, I doubt it will be fixed by 10am and I bet I won’t get a refund for the loss of service.
-
Katie Cannon (@yorkshirerosie) reported from Warrington, England@virginmedia V pleased with the outcome , refunded and guaranteed that no further international calls will be allowed. Not sure how it was made in the first place but I’m not out of pocket so great customer service 👍
-
Blue cladding 🍺 (@EFC26PJ) reported from Liverpool, England@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
-
Grolshy (@JonGre69) reported from St Helens, England@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
-
Dan the Man 🏳️🌈 (@pendo86) reported from Rainhill, EnglandThe internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!
-
Dan Cad (@coachdancad) reported from Liverpool, EnglandAs usual my @virginmedia broadband service is farcical - supposedly got the fastest broadband available in the country and despite prices going up regularly, can’t so much as stream a film on @NetflixUK without over a dozen network dropouts & crashes.
-
Stephen Kitchen (@Bikerkitch) reported from Bryn, England@virginmedia 10.00am tomorrow!! That will be over 24 hrs with no broadband and no tv service all night! Very poor!
-
LIAM REILLY🌹 (@LIAMREILLY20) reported from Warrington, England@virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...
-
Michael Griffiths (@M__Griffiths) reported from Warrington, England@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
-
Rick Houghton (@Hortini) reported from Liverpool, EnglandAs usual shocking from @virginmedia trying to log on to my online account. Changed password and now it’s not accepting the new one or old one. They are terrible!
-
Trains (@radio_caroline) reported from Haydock, EnglandVirgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
-
Michael Griffiths (@M__Griffiths) reported from Liverpool, EnglandTold @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻
-
beth (@alchteb) reported from Warrington, Englandwent on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
-
David Sumner (@Dave_Sumner) reported from Winsford, England@virginmedia probably.. but that doesn’t help me with my current one and emails I have stored in that account..
-
beth (@alchteb) reported from Warrington, Englandwent on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
-
chlo (@prettyvisit0rs_) reported from Widnes, Englandcan you please advise why i’m being told that nobody in your company can take a complaint call at this moment @virginmedia
-
PENALTYPOOL (@DJGlassBack) reported from Liverpool, EnglandWhy is my wifi not working yet again @virginmedia beyond a joke now
-
Amanda Davies (@AmandaDavies07) reported from Warrington, EnglandTo all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
⚫️⚪️⚫️Frank Williamson⚫️⚪️⚫️ (@few1971) reported@virginmedia can someone please help me
-
⚫️⚪️⚫️Frank Williamson⚫️⚪️⚫️ (@few1971) reported@virginmedia morning I rang up at 8am this morning and was informed that you are super busy, who knew so many people wanted to leave VM, anyway 20 minutes in and I have spoken with someone and am now being transferred to someone else, all I want to do is cancel my contract
-
Mr Comic Book (@comicbookguy_UK) reported@ScottishSun why havent you mentioned the constant @virginmedia outages EVERY night at midnight this week? Subscribers up & down the nation losing all internet including the VM website going down yet Virgin refuse to acknowledge it! We're fed up with this!!
-
Dr Vicky Enne 🇪🇺 (@Beat_AMR_Bugs) reported@virginmedia last month I suddenly lost access to Netflix and despite many calls to customer services no one was able to restore it. I eventually cancelled and was promised a refund for the month of May on my next bill. However I have t received it. Can you please help ?
-
Jxdez (Look Pinned) (@ItsJxdez) reported.@virginmedia please fix your internet.
-
Jon Godwin (@Godwin9Jon) reported@virginmedia It asks me to pay for it. I have spoken to your staff dozens of times and VM don’t have the competence to sort it out. Look at the VM forum, there are LOTS of people with the same issue. Useless, why am I paying for something you are unable to provide?
-
Neil Finlayson (@neilfinlayson) reported from Edinburgh, Scotland@virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop
-
Kevin (@appccessible) reported@virginmedia Already done. It doesn't fix it. So on the previous question. Are you using @Oracle because @VodafoneUK do and they know all about this issue when customers leave and then return a few years later using the same email address.
-
Harj Sandhu (@OldSkoolSandhu) reported@virginmedia Hi there however your customer services agents and the reply confirms what I have said, this has been a joke for now 6 months. Can you escalate our complaint to the deadlock team. I will raise this to ofcom you have clearly broke the sales of good act and not attempted any offers
-
Res Rules (@ResRules) reportedBut can you call @virginmedia and help them out? Na! Rang 3 times to advise blockage cleared. Pre install team seem to have no path to construction team. Now street works is showing the road to be dug up next week even though it’s not needed. Delaying my install. #shambles