Virgin Media Outage Report in Hindley, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hindley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hindley, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Bolton, Liverpool, Widnes, Warrington, Skelmersdale, Salford, Wigan, Prescot, Sale, Bury, Altrincham and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Wi-fi | |
| Bolton |
TV | |
| Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hindley, England
Latest outage, problems and issue reports in Hindley and nearby locations:
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia will my local virgin media store be able to help me understand why i now owe money after being told i was in credit i rang but i couldn’t understand the person on the phone
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Dizz Sukha
(@DizzSukha) reported
from
Bolton, England
@virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia please can someone get in touch re new installation and BB not working, was promised a call back on Saturday & Sunday but it’s not happened. If it can’t be activated I’m happy to go to another supplier but also need to speak to you to cancel
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia No, unfortunately your team were really unhelpful so I don’t know what the issue is. A callback was needed because the BB is not working & your staff couldn’t help me any further so promised me callback to either resolve it or cancel the account
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
Seriously @virginmedia are a shocking company, internet just goes down and phones and try to ring them and no answer I guess ur costumer service don’t want to explain why they haven’t got the service pay for well next call will be cancellation
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Neil Stanley
(@neilrstanley) reported
from
Warrington, England
@virginmedia Not sure I can replicate problem now I’m successfully logged into the app.
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Paul Croft
(@SRDcrofty83) reported
from
Salford, England
@virginmedia Any time estimate when I will receive both tv and internet not had any since 5pm yesterday I've also logged loss of service too
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I'm looking for another ISP for a few months until my contract ends with your poxy company, @sky or @EE mabe, if you gave 100.000 GIG, you still have crap equipment like a £20.00 router it can't cope with today's gaming.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Gaming is a joke, so called superfast, I played 1 game tonight, backed out of all others turned Xbox off totally waste of time but, every night every game you are crap mate @virginmedia total shite always have been I can't even get a signal upstairs.
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
@virginmedia Well I can’t because I haven’t got my account number at hand and it’s a waste of time ringing up your customer service to check because on hold for ages and can’t even use my phone because that isn’t working either
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the type of service you give, trash, what advise are you going to give me, unplug router 30 secs, 👎 open ports👎 none of your advise works, , no point,
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia really not a happy camper. My package is getting too expensive & when I called to ask for it to be reviewed & reduced, the call centre agent INCREASED the price, while reducing the package. I've been a customer for 10 years for all my media services
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anthony dowling
(@toshlfc) reported
from
Liverpool, England
@spuddy1878 @virginmedia Try logging out in your phone and then login on your iPad might only be able to log on 1 device at a time 🥴👍🏻
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michaela👑💋
(@michaelad1997) reported
from
Walkden, England
@virginmedia Look at them trying to be clever, should try it on more important things like fixing the daily problem with their tv and internet
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.
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SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Your equipment is so cheap and crap, a massive company like Virgin Media, and we can only use this pathetic hub 3, 500mbps of pure shite, can't wait to see the back of you, P.S. it's not what goes into the router, it's the unstable jitter and ping that comes out. 🖕
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Hi Ty 4 the reply. Very frustrating when I'm using data at home just to receive watsapp messages. i spoke to someone yesterday afternoon. Some settings were changed & was promised it would elevate the problem, but as I described to the chap on the phone this will not rectify it.
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Craig Cooke
(@storm_imaging) reported
from
Bolton, England
Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael
(@Rachael66270817) reported
@virginmedia How about your agent has done all that and won’t send an engineer as her computer “won’t allow her “ and blamed it on new customers . Oh and we have to call back tomorrow - I am reporting you to ofcom for breach of contract and lack of treating customers fairly . Super crap
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RoM
(@RoMonwhy) reported
@virginmedia Ground works, drain unblock. That is it. We all know what the problem is and they still send out the wrong team and promise it to be completed. Lies as always. I haven’t heard back from anyone about my complaint. So now what?!
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Mechelle Furuhashi
(@chelletothea) reported
@virginmedia They have just hung up on us and we’ve got another email saying the complaint has been resolved and it hasn’t! Over an hour to be hung up on is shocking
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Nicholas Clapham
(@chodbag) reported
@virginmedia Can someone telephone me to confirm this can happen or is a disgruntled customer too much bother to handle?
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Matt
(@Matt_BCC) reported
@virginmedia Apparantly there's a long standing area problem estimated to be resolved 28th January 2022. The previous estimate was November 2021... That never happened. Compensation can only be claimed if I lose service completely for 3+ consecutive days... 0.09 mbps upload doesn't count...
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Rachael
(@Rachael66270817) reported
@virginmedia ******* shocking !! Oh some other customer might have signed up to virgin so you lose your 200 meg and have to put up with 60 meg .. well how about we don’t pay you and sue you for breach of contract @Ofcom #ofcom
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M
(@Cunners22) reported
@virginmedia Yes, originally 8pm tonight for a fix, now mid day tomorrow!- Along with constant issues with the WiFi because you apparently "don't support VPN's"... Just not good enough!.
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Bloodbabe2003
(@NaomiSummers) reported
How is it @BT are supposedly not even conducting work and my Internet just will not work. Last week I was streaming and playing online as normal. Now nothing is loading. Are virgin media that bad that they bring down everything around them?
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crabbit, stuart C
(@wrote4luck) reported
@virginmedia having broadband and tv problems at KY11
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Robbie Davin
(@Robbiedavin) reported
@virginmedia hi we’ve been getting v210 code and unable to get on to apps from our virgin box? Any help??