Virgin Media Outage Report in Hindley, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hindley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Hindley, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Leyland, Warrington, Sale, Wigan, Salford, St Helens and Bretherton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Bolton |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Leyland |
Total Blackout | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hindley, England
Latest outage, problems and issue reports in Hindley and nearby locations:
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Clario73
(@ClaireW15691381) reported
from
Warrington, England
@virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
@virginmedia appears to be an issue with broadband / internet / phone in Warrington, Cheshire. Anybody else?
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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Andy Brown
(@AndyBrown55) reported
from
Sale, England
@virginmedia Been better in last 48 hours, has the issue been fully resolved this time?
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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Joe Martin 🌈🌹
(@joemartin66) reported
from
Roby, England
@virginmedia can someone come and sort out the wires left hanging out of the wall of my new home! What an absolute mess Virgin have left no covering and the grid left open! Piss poor workmanship sort it out now
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@virginmedia I’m a new customer and have installation booked for 24/02 for my broadband. The house currently doesn’t have any TV aerial cables, will these be installed the same day?
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Tagg
(@TaggRachel) reported
@virginmedia HI. No Internet for the last few hours in Newport, NP19 area. Services checker says there are intermittent issues with connection. Any idea how long for? Thank you.
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James Gray
(@JamesGr75471613) reported
@virginmedia Hello. Am I going to be able to have a decent line of communication here please? I know there’s been several complaints made to ofcom regards to this issue. Can someone please reply it doesn’t look good leaving this unanswered tbh
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liv
(@quinnhannah1) reported
@virginmedia internet issues again. Called someone in technical team and they said they weren’t trained to deal with it and someone will call by 4 . I’m still waiting on the manager to call me on Sunday. I work from home . @virginmedia lies so much it’s ridiculous
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EnbyEiri (they/them)
(@EnbyEiri) reported
@virginmedia I called yesterday and was told no one could help and to wait for the tech that I said the online chat agent said they'd book when I spoke to them on Sunday. I just have to wait. So I'll see if this person turns up tomorrow as I was told and if not, I'll find another service.
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Shell Edney
(@Shell__Edney) reported
Beginning to wish I hadn't stayed with @virginmedia you're an absolute joke! Security question of what is my package bill ? And apparently I could do a self install and now you're telling me I can't because I don't have the equipment. Sort your **** out!!
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Steve
(@Stevepearce4573) reported
@virginmedia What a whole months worth of slots ? That’s rediculous! So I have to call for a 5th time ? This is poor poor service !
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lewis
(@lewwwwwwwwwis) reported
@virginmedia Is there a number to talk to a human? Broadband hasn’t worked since installation and your contact number only offers help pages with no information…
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itsallaboutcake
(@Itsallaboutcake) reported
@forteantimes Oooh. About 10 years ago it was on the Virgin media streaming service. I wondered who owned it now.
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Steve
(@Stevepearce4573) reported
@virginmedia I have called 4times, 14,41,24 & 43 minutes call durations ! Do you have a number for cancellations department ? This service is absolutely shocking! No tv service until the end of November is just not good enough !
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Gianni Z™
(@Ilscuro) reported
@virginmedia I also have no phone as that is down as well, I need this sorting as soon as possible please.