Virgin Media

Virgin Media Outage Report in Hindley, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hindley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hindley, Borough of Wigan, England 12/19/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hindley, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Salford, Bolton, St Helens, Leyland, Irlam, Warrington, Skelmersdale, Altrincham, Wigan, Sale and Chorley.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSalford Total Blackout
United KingdomSalford Internet
United KingdomBolton Total Blackout
United KingdomBolton Internet
United KingdomSt Helens Internet

Community Discussion

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Virgin Media Issues Reports Near Hindley, England

Latest outage, problems and issue reports in Hindley and nearby locations:

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..

  • dave6018 David (@dave6018) reported from Leyland, England

    @factuk @SkyUK @virginmedia @Facebook Thanks just annoys me, I pay for full tv service and idiots reselling mean I have to pay more for my legal services

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.

  • glynfletcher Glyn Fletcher ⭐⭐⭐⭐⭐⭐ (@glynfletcher) reported from Liverpool, England

    @virginmedia are just great, takes 25 mins to speak to someone who cant help or understand the problem so they put me though to the "concern team" but I'm cut off whilst on hold !

  • woodsholistic Woods Holistic Wellness (@woodsholistic) reported from Roby, England

    @virginmedia @richardbranson Despite receiving a text message to say the fault in my area has been resolved I still have no service at all. TV, Phone and Broadband are all down.

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    @virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service

  • g8uck Graeme Buck (@g8uck) reported from Widnes, England

    @virginmedia is there currently an issue in the Wa8 7dd area are WiFi went of over an hour ago have carried out the usual health checks but no joy and can’t get through on the phones!

  • BriAKBr BB (@BriAKBr) reported from Sale, England

    @SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I get half the service, you get half the bill.

  • Bridgey36 Bridgeman ⭐⭐⭐⭐⭐⭐ (@Bridgey36) reported from St Helens, England

    @virginmedia Can I cancel , pause my sports subscription until this virus is over.

  • KateBoarman Kate (@KateBoarman) reported from Warrington, England

    @virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!

  • Dannymaddog Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England

    @PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I know there is more to think about at the moment, but, my upload speed was down to 2.6meg and it fluctuates around 2meg to 6 it was 25meg last week is it something you are doing, I have reset everything many times but it makes no difference.

  • jemmadm Jemma (@jemmadm) reported from Salford, England

    When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint

  • TheOmnisis Brian Cooper (@TheOmnisis) reported from Sale, England

    @gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    Be glad when this Chinese shite is over, so @virginmedia won't have an excuse for the crap broadband, and not getting back in touch, with the pathetic support P.S. I'm watching and making notes of my contract, you gave me another 12 month, don't want it!!!

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    I see @virginmedia have it sorted. You can only cancel or suspend your sports subscription if you call them. Reduced call centres meaning massive waits on the phone. But if you don’t pay they cut your internet and tv off at the time of most need. Let us do it online!!!!

  • philhallmcfc philip hall (@philhallmcfc) reported from Urmston, England

    @virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TomMcConnell6 Tom McConnell (@TomMcConnell6) reported

    @virginmedia new Premiership season and virgin media outage. #PremierLeague #OutageUpdate

  • LilEdNosir IG: EdNoosir YT: EdNosirTV (@LilEdNosir) reported

    @virginmedia @eyen_ibibio I’ve been with you guys for more than 12 years & I’ve never really had any HUGE problem as bad as this! The worst thing is y’all are quiet about it! U should inform everyone IMMEDIATELY! People are working from home!

  • DebyIzy Deby Izy (@DebyIzy) reported

    @eyen_ibibio @virginmedia Virgin media is **** man. I will be forced to go to the office all next week cause of their useless connection. @virginmedia y'all better get your **** together cause I like working from home 🙄

  • jlweston85 Jamie Weston (@jlweston85) reported

    @virginmedia As already mentioned, I have no wired devices with which to test. All of the wireless devices are capable of well in excess of 350Mbps on the LAN, so the problem is with the WAN.

  • hackista Lisa Hack (@hackista) reported

    @virginmedia I will be raising a complaint. This happened after the company did ‘updates’ last week which in itself knocked out the service for a day. Thanks.

  • Pennyfab1 Sunrise (@Pennyfab1) reported

    @virginmedia @VirginRed @virginmedia disgusted what you’re charging existing customers/Been very loyal customer &just got told all u can offer me is to know that I will be charged a disconnection fee if I go elsewhere or be charged even more to reduce my channels #RUBBISH

  • Pennyfab1 Sunrise (@Pennyfab1) reported

    @virginmedia @ParalympicsGB @virginmedia disgusted what you’re charging existing customers/Been very loyal customer &just got told all u can offer me is to know that I will be charged a disconnection fee if I go elsewhere or be charged even more to reduce my channels #RUBBISH

  • TapperJosephine Josephine Tapper (@TapperJosephine) reported

    @virginmedia really need urgent help with billing. I’m on your vulnerable list yet despite help from there CEO’s office last week there’s still an issue. Online bot useless.

  • Kawasaki_mad Pete NEG (@Kawasaki_mad) reported

    @virginmedia as a loyal customer not any more. I think you should look at loyalty with open eyes and do it before everyone leaves. If you would like to contact me I'll open your eyes. Ripping off loyalty over charging because you think your better. That makes you blind.

  • James_JTW James TW (@James_JTW) reported

    @virginmedia I've got a new service and it's not connecting 😔