Virgin Media Outage Report in Hindley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hindley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hindley, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Bolton, St Helens, Warrington, Chorley, Bury, Prescot, Timperley, Leyland, Widnes and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Skelmersdale |
Total Blackout | |
| Skelmersdale |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hindley, England
Latest outage, problems and issue reports in Hindley and nearby locations:
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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Karen Harwood
(@trickymim) reported
from
Salford, England
@virginmedia We have, it’s fine for a while then happens again it’s been happening for months and months your broadband just doesn’t meet the service promises all the time! We complain, it works for a few months then goes awry again. We had so many engineers, a plug in thing, still happens
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Karen Harwood
(@trickymim) reported
from
Salford, England
@virginmedia as ever your service is way below par! Get it sorted please, I pay so much for such rubbish
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Thank you for picking this up. It is a horrid time to hear how scared my parents have been feeling with a landline or the internet.
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Kevin Burke
(@fraudsterboosh) reported
from
Urmston, England
@liaml11l @virginmedia @virginmedia please can you confirm if you’ve had known issues with your service in the M41 area over the last 24hours. 3 valued customers here experiencing issues. Many thanks @mattbrown322
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
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Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
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Carla Zuill
(@carlazuill) reported
from
Urmston, England
@BSaundersSport @virginmedia Their service is really annoying me. I was supposed to switch to @SkyUK this month but the pandemic had other plans. Now I feel like I’m trapped in a relationship with a man with malfunctioning body parts 🥴
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Parents were told the issue would be fixed in 72 hours however now saying there is no one available despite the fact they are vulnerable.
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia Issues in WA15 - hub rebooted but still no internet services ....
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
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TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
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Karen Harwood
(@trickymim) reported
from
Salford, England
@virginmedia All working now, no problem listed it will last a day or so then go off
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Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
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Karen Harwood
(@trickymim) reported
from
Salford, England
@virginmedia our broadband drops more than a toddler running down a hill
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gurvinder Randhawa
(@Guvi_Singh1) reported
@virginmedia so annoyed tonight the service is down in my area so i have to wait till 12:50am for my internet to come back online? Last week i let it slide that my connection cut off everynight at 12am for 4 consecutive nights but this has completely ruined another evening!!!!
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Suzanne 💙
(@SuziDo) reported
@virginmedia I have been ringing you daily about the mobile signal having disappeared in our home for the last 4 weeks on all 4 devices. Yesterday we discovered the mast half a mile away is surrounded by trees higher than it. Full signal next to it, none just past the trees. 1/2
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SarahellenK
(@sarahellenk1) reported
@virginmedia Can I still cancel the new mobile contract or is it too late? I only took it out because your Virgin Mobile colleagues told me I could keep my ntlworld email account with a sim only mobile deal.
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Ghost💀🇨🇩
(@Sskrr93) reported
@virginmedia absolutely **** ffs how is my calls n internet not even working, pieces of **** swear to God I’m switching kmt
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SarahellenK
(@sarahellenk1) reported
@virginmedia I haven’t been in touch, I crucially asked for the account not to be closed down. Nobody can send me an email on it, emails can’t be sent from it. I can still see emails in it, and hopefully find old inbox emails. But only before June 6th. Please, please don’t delete the inbox.
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becca
(@beccehjane) reported
@virginmedia I just want to notify you that I’m moving address, I’ve used your chatbot 3/4 times now - filling out every detail for the result to be to wait for an agent that never comes? How else can I notify you without having to ring and sit in a queue too
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Khadijah
(@kadz_x) reported
@virginmedia you honestly have the worst wifi in all the lands, what are people paying you for??!!
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james taylor
(@jtwest66) reported
@davemorrissey64 My box is recording BBC1 for god sake, I’m expecting a phone call from my elderly mum saying there’s something wrong with her Virgin Media box. BBC have this problem every year with Wimbledon!
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Ant
(@Ant_F1_Fan) reported
@virginmedia 1/2 I can never get hold of anyone on the phone nowadays, which seems to be the only way to escalate, queues are endless & I even tried the ‘leaving’ option with no success. The chat option has been useless and the actual cause of my complaint ignored.
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David
(@dasp95) reported
@virginmedia There was nothing to be made clear. I made the complaint @ 3pm today & was told I will get a response in 5 business days. So on top of the absolutely poor service, U have also managed to close my unresolved complaint & are now asking ME to make contact to reopen it? Unbelievable