Virgin Media Outage Report in Hindley, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hindley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hindley, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Leyland, Skelmersdale, Liverpool, Widnes, Warrington, Prescot, Altrincham, Leigh, Upholland, Sale, Roby and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Wi-fi | |
| St Helens |
Internet | |
| Wigan |
TV | |
| Wigan |
Total Blackout | |
| Leyland |
Total Blackout | |
| Leyland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hindley, England
Latest outage, problems and issue reports in Hindley and nearby locations:
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia Yeah I did initially and then doesn't load the page Tried calling just automated sent me links to mobile the same links already checked and then hung up No estimated time of when will be fixed.. I guess it's with people finishing work and realising their service is down hmmm
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia problems in St Helens WA9 any chance you know when will be back up and running had an outage all day before Christmas too and now again no TV !!
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.
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Neil Connolly
(@neilc5017) reported
from
St Helens, England
@virginmedia how much notice do we have to give to cancel our subscription ?
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia The TV is out The box just keeps going from no signal to starting up on a loop Currently ourphone line isn't working again I've lost count of how many engineers have been out ! We are paying just under £100 a month for what ?? Thankfully internet ok I'm a home worker !
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
@virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
Here we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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‘🏴
(@Maisesals) reported
@virginmedia you guys reek of ****, sort your ******* problems out the last time i had internet was Wednesday evening
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Maira Moscardini
(@vraimentdesolee) reported
@virginmedia Hi again @virginmedia. It’s been now two days without internet and cable and no solution. Any updates on when you’ll finally fix it? Service page said tonight at 9 but until now nothing works…
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NehaSankhe
(@sankneha) reported
@virginmedia absolute trash. No service is SE16 for almost 48 hours now. How much more time will you'll take to fix this !!
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Dave
(@buckall) reported
@Ross_Barny @virginmedia Same on BD11. Says 4pm o clock fix now..... WTAF
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Olga
(@TheatreOlga) reported
@virginmedia And again it changed to tomorrow. Gosh it is worst ever I've seen in my life. Have @virginmedia heard of backup options for customers while they fix main access...
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Amy Roberts
(@ALR8) reported
Why is our @virginmedia internet speed so bloody ****
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Nikkie
(@Nicky0295) reported
@Corinthlrt @virginmedia It has actually been down since 6am yesterday and now says will be fixed tomorrow morning at 9am. @virginmedia it would be nice to know when it will actually be fixed so we can try to work from home with no internet.
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Jaf
(@jaf_stream) reported
@virginmedia when is the issue in SE going to be fixed? it said 9pm all the way up until at least 8:45 and now you changed it to 10am tomorrow 🙃 what’s the compensation amount for no internet for 2 days?
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Fahima
(@faysocraylike) reported
Virgin Media wifi never works pay them for bants
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Retro Recollections
(@Dangelus) reported
@kingmonkey25 @virginmedia Customer service and VM are not good bedfellows lol. I moved recently & chose to wait longer for another provider to be available than to stay with VM. Part of the decision was due to the fact that I was forced to use a text chat to organise the move. Can’t get hold of a human!