Virgin Media

Virgin Media Outage Report in Hindley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hindley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hindley, Borough of Wigan, England 04/16/2025 04:40

April 16: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hindley, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Sale, Bolton, Liverpool, Prescot, Wigan, Bury, Salford, Warrington, Leigh, St Helens, Widnes, Leyland and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSale Internet
United KingdomBolton TV
United KingdomBolton Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hindley, England

Latest outage, problems and issue reports in Hindley and nearby locations:

  • redjoker1999 Crypto🃏 (@redjoker1999) reported from Urmston, England

    @virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.

  • LIAMREILLY20 LIAM REILLY🌹 (@LIAMREILLY20) reported from Warrington, England

    @virginmedia Signed up with Virgin to save money, offered Sky movies for 3 months, not told to cancel myself 30 days before 3 months up, didnt need it Anyway as i had it on netflix, now have to pay double for 2 months. Very annoyed with Virgin...

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari

  • radio_caroline Trains (@radio_caroline) reported from Haydock, England

    Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up

  • SteveHaylesALAW Steve 🎗🎗 (@SteveHaylesALAW) reported from Walkden, England

    @virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok

  • pendo86 Dan the Man 🏳️‍🌈 (@pendo86) reported from Rainhill, England

    The internet is so shockingly shit at mum’s house. Can’t even watch Netflix without it buffering every 2 minutes. Please sort it out @virginmedia!

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Wigan, England

    @virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • Sophgrimmy_ soph✌ (@Sophgrimmy_) reported from Wigan, England

    It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia

  • AdamMoran Adam Moran (@AdamMoran) reported from Salford, England

    @virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....

  • BCAREYDOTCOM BRIAN CAREY (@BCAREYDOTCOM) reported from Salford, England

    @virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....

  • bigjeast John Eastham (@bigjeast) reported from Wigan, England

    @virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨

  • Horwichbloke My name is Michael (@Horwichbloke) reported from Horwich, England

    @sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

  • MsLucyOpenshaw M S L U C Y 💟 (@MsLucyOpenshaw) reported from Bolton, England

    It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs

  • EFC26PJ Blue cladding 🍺 (@EFC26PJ) reported from Liverpool, England

    @virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • flubbermother Gina Butler (@flubbermother) reported

    @Mazstrict @virginmedia Three hours I was holding Friday, four departments, passed from pillar to post only to be cut off at 2 hours 57 minutes. Their service is atrocious.... Switched to Sky

  • boxer_junior Rocky Boxer Junior - MMA (@boxer_junior) reported

    @virginmedia ZR as I said poor customer service. You win. I did not want the virgin tv fixed as it’s rubbish and I can live without it. You’ve bored me to death. The internet coming into my home is poor. I’ll carry on paying for the internet that doesn’t work. Don’t bother answering.

  • Ban_Ana_Smith Ana Hernandez (@Ban_Ana_Smith) reported

    @virginmedia I have currently been an hour and 15 minutes on the phone trying to get hold of movals and disconnection team and they keep sending me to customer services. I can't spend my whole evening on the phone!! 😭

  • uncle_honka Honk (@uncle_honka) reported

    @virginmedia can you tell your resolution team that complaint reference C-2112201227 isn't resolved, cos apparently me emailing them 3 seperate times to tell them it wasn't and asking for a deadlock letter to send to the independent adjudicator gave the impression it was.

  • c_r_shaw Christopher Shaw (@c_r_shaw) reported

    @virginmedia Ah. Heading for day 5 then. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 14/02/2021 18:15:00. The Virgin Media Team.- ID: F008795191. Best wishes, the Virgin Media Team.

  • Justonebob Bob Condick (@Justonebob) reported

    @virginmedia so I've tried to cancel for 2 weeks now and you won't answer the phone, not in contract so just going to cancel direct debt, that cool?

  • twinbabbas TwinsD (@twinbabbas) reported

    @virginmedia what a disgraceful service my phone service and broadband was cut off in less than a day leaving us with no services at all because we asked to go over to BT.

  • AndrewKrisman Andrew Krisman (@AndrewKrisman) reported

    @virginmedia hi Virgin Media, I’ve spent over an hour trying to cancel my broadband account via phone and internet and finding your customer service impenetrable. I know I’m not a celeb, but can someone help me close my account!!

  • H7Factualist Harjinder Kalsi (@H7Factualist) reported

    @virginmedia I have intermittent service on my broadband in W13 postcode.

  • toshlfc anthony dowling (@toshlfc) reported

    @spuddy1878 @virginmedia Wife mum been with them 26 years asked could they sort a decent package out no they said ok we leaving that’s your choice ha ha I would of told them to **** right off