Virgin Media

Virgin Media Outage Report in Hindley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hindley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hindley, Borough of Wigan, England 03/20/2025 13:40

March 20: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hindley, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Wigan, Leyland, Salford, Bury, Warrington, Prescot, Bolton, Sale and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomSt Helens Internet
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomWigan Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hindley, England

Latest outage, problems and issue reports in Hindley and nearby locations:

  • cbj622w livesformusic (@cbj622w) reported from Liverpool, England

    @Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home

  • AgentLittleP Paul #WhatDayIsItEdition (@AgentLittleP) reported from Liverpool, England

    Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help

  • _StephRooney SR🦄 (@_StephRooney) reported from Liverpool, England

    @virginmedia I know that it says there are issues in the area

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    Hey @virginmedia - third long-term outage in as many days in my area. What is going on and why is it impossible to talk to someone? Each time you triumphantly announced it’s fixed, something else breaks? This is unacceptable and your comms with customers is poor. #virginmediadown

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    @virginmedia just been hung up on in the middle of when I finally got through can you please help me :(

  • simonhunter87 Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️‍🌈 (@simonhunter87) reported from Sale, England

    @virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough

  • Timuslloyd Timothy Haines (@Timuslloyd) reported from St Helens, England

    And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.

  • g8uck Graeme Buck (@g8uck) reported from Widnes, England

    Wow @virginmedia on hold to your customer service team for one full hour and it’s cuts me off absolute joke of a company!!! My next call will be to cancel 🤬

  • cbj622w livesformusic (@cbj622w) reported from Liverpool, England

    @Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    Does anyone have virgin media who can help me please before lose the plot

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    @virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.

  • _StephRooney SR🦄 (@_StephRooney) reported from Liverpool, England

    @virginmedia Its not working again so you better fix it

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia

  • pkitch1 paul kitchen (@pkitch1) reported from Whittle-le-Woods, England

    @virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    @virginmedia hello please can you help me or give me a number to call to speak to someone?

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • rmckeown2010 Rachel (@rmckeown2010) reported from Warrington, England

    @virginmedia has the tv channels gone down? As there seems to be a problem with mine 😩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported

    @virginmedia disappointing service. Manager meant to call me back about poor WiFi and they gave me 2 seconds (I have image of dial time) to answer their call after waiting 1 hour for a call back. Shocking service

  • clairezakiewicz Claire Zakiewicz (@clairezakiewicz) reported

    Anybody else have issues with @virginmedia. Broadband slow and dropping out for 2 weeks. I can't work unless I use mobile tethering. They say it could be fixed in 4 days but can't switch provider without paying around £250 unless it's not working 30 days after I first called!???

  • TheJebaroo James Williams (@TheJebaroo) reported

    @virginmedia Awful. You cancelled the appointment and then moved it twice....buy lo and behold. You've disconnected us on the original date......absolute shambles

  • docR13 doc R (@docR13) reported

    @virginmedia You should be ashamed that customer are suffering for no fault of theirs.

  • IbrahimNebula syed💙 (@IbrahimNebula) reported

    @SkyUK I use virgin media sky sucks ***

  • mo1981_rahman Muhammad Rahman (@mo1981_rahman) reported

    @virginmedia Is it someone from UK..But when you sign up they tell you lies VOLTE isn't available on the 4G..they haven't got own Network..its Cheap for a reason..Customers Service rate 0 I have Dashcam footage..its disgraceful

  • SianRichards98 Sian💃🏼 (@SianRichards98) reported

    @virginmedia She said as it's not your responsibility to tell us we need to advise you if we don't take our number after swapping, it's down to the new supplier???

  • Caitlin32159361 Cait (@Caitlin32159361) reported

    @virginmedia- Just to clarify, was it three engineers that need to be sent out in a month, to be able to cancel a contract with no fees? Your service the worst. Two call back from two different managers I’ve been promised, had **** all.

  • richjg_ rich (@richjg_) reported

    @BotMom1 @virginmedia @skytv I’ve been having exactly the same issue for the past few weeks. Connection drops every so often, but service status says no issue, VM support just repeat the same lines. Also going to look at moving elsewhere

  • Fin06303913 Fin (@Fin06303913) reported

    @virginmedia used to be 270MBPs every day without fail recently it can’t even get 10 just awful giving me flashbacks to when I had sky