Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL1, BL3, BL2 and BL4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Manchester, Bolton, Wigan, Leyland, Stockport, Rochdale, Bacup, Rossendale District, Burnley, Leigh, Upholland, Sale, Bury and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Manchester |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Bolton |
Total Blackout | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Toby Varsanyi
(@tvarsanyi) reported
from
Bryn, England
@virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.
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Nico☀️
(@Neeeko01) reported
from
Manchester, England
Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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DUMBO
(@DumboFi) reported
from
Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.
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Shannon
(@ShanRebec94) reported
from
Sale, England
Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2
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Nico☀️
(@Neeeko01) reported
from
Sale, England
@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Sarah
(@sarahmulli) reported
from
Manchester, England
@virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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Mark wright
(@wrightm716) reported
from
Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
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Jack Concannon
(@concan93) reported
from
Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Sheedyss) reported
@virginmedia Sounds like you’re already admitting defeat. Anytime your wi-fi goes down there’s no way of contacting Virgin. Customer service is shocking
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Usmaan
(@_UsmaanSaleem) reported
@virginmedia absolutely disgusted with your customer service. Contract is due to end soon and a member of your team contacted me with an offer and told me that I have a month to consider it. I contacted him today and he’s claiming that he didn’t offer me that deal!!!
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Craig Preece
(@no1_hotspur) reported
@ruthm4x @virginmedia From what I can tell, Virgin use poor quality hubs but, I just haven’t got the money or know how to source and change it all myself. 😔
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Bez
(@Bracknellbez) reported
@PhilipW36445147 @virginmedia You did well to escape Phil. When it works it’s good, the second it goes wrong the customer service is shocking
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Dave Saunders
(@DaveSau76625425) reported
@virginmedia Thanks. Still logged onto a conversation with the online bot but been waiting for 2 hours - is the text service different?
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Craig Preece
(@no1_hotspur) reported
@virginmedia Yes, and had NO interest with the problem or agreeing anything, “current issues” so sick of COVID being blamed.
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Paul Eustace
(@eusty1974) reported
@virginmedia Didn't work as stated in complaint and tweet I get error message when trying to order. This has happened since december
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Vale
(@ValePietrangeli) reported
@virginmedia I have been in touch several times. To a point where I get an email saying someone has tried to contact me, but really, no one has! I have had internet gaps and unstable conexion since December. I’ve followed all the self-service instructions.I mostly tether from my phone to work
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James Lambert
(@jamesinsheen) reported
@virginmedia Doesn't that say something about the quality of your service @virginmedia? @BBCWatchdog I suspect a little porkie pie there!
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martin cason
(@cas_of_ag) reported
@juliecason @virginmedia Not in a position to do this as my wife has her home office in another room away from the box. Hence why we pay for the boosters. Been having problems for about a week now but has been intermittent for quite a while