Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Manchester, Blackburn, Salford, Sale, Bolton, Leyland, Stockport, Bacup, Chorley, Rochdale, Burnley and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Manchester |
Internet | |
| Blackburn |
Internet | |
| Manchester |
||
| Blackburn |
TV | |
| Salford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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John Pennington
(@diygolf) reported
from
Ramsbottom, England
@MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..
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Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x
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Marsoma
(@Marsoma) reported
from
Burnley, England
@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.
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Ian Cardy
(@IanCardy2) reported
from
Rawtenstall, England
Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!
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Damon
(@thestuchy13) reported
from
Billinge Chapel End, England
@virginmedia It's a fault you was suppose to fix yesterday at 4.15 in the area but still hasn't been fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan.
(@eastie96) reported
@NillySutton @virginmedia If only I could, missed calls, slow emails and blurred video calls, couldn’t ask for worse connection
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Jonathan Fowler
(@studiocraftuk) reported
@virginmedia It's a historic email address which i've had for many years without issue. Strictly speaking, I'm no longer a virgin customer, I don't have a virginmedia account to sign into and never have as far as I know. No emails are reaching any of my devices but my phone still sends????
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Deyawn😮😴
(@Deyawn4) reported
@virginmedia Ive been waiting on the phone to talk to technical team for the past 45 minutes, listening to s**t music, for god sake my internet is down. Someone help
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Craig Farrall
(@Fazzer_84) reported
@virginmedia Any chance that someone is actually going to call me back and help with my mobile issue's, been promised twice and heard nothing!
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Thomas Skidmore
(@Thomas_Skidmore) reported
@DisneyPlusHelp Thanks, I know my devices are eligible. Disney + is a blacklisted website on virgin media WiFi - Meaning nothing will play or work. What’s the best way to fix this please?
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Z . G
(@Zaaak_OSC) reported
@KhalidDedat @virginmedia standard regurgitated bs. They acc used to be decent the second I got this new hub my wifi comes and goes too most times I'm having to connect to my mobile hotspot ffs. Hope your issue sorts out.
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Cuthbert
(@Wazza2it) reported
@virginmedia @diegosanjh WTH every time someone reports an issue you refer to the service page. If it’s not in the service page does not mean there is no fault. Get your fingers out and sort your broadband out it’s a disgrace what we pay for and what we actually get
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Jo Conti
(@GenieatOW) reported
@virginmedia Have been on your text customer service line since 17:20 yesterday. (22/11/20)Sick of going round in circles being passed from one operator to another being asked the same questions. I want to make a complaint. This is an appalling customer service process.
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kellie simpson
(@simpson_kellie) reported
@virginmedia are absolutely shocking, never no Internet. Time to cancel i think!!!
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emz37
(@emma19802010) reported
@virginmedia There was earlier today but it was supposed to have been fixed by 3pm. Received a text at 3:40pm to say the issue was fixed but my broadband is still not working I have reset the hub 5 times now and it keeps saying failed to find ip address.