Virgin Media

Virgin Media Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL4, BL3 and BL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton, England 01/14/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Manchester, Sale, Bury, Stockport, Bolton, Rochdale, Burnley, Wigan, Leyland, Salford, Rossendale District, Bacup, Irlam and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBlackburn Wi-fi
United KingdomManchester Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • sazzlepants76 Sarah Owens (@sazzlepants76) reported from Salford, England

    @virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia Still the same. Can't sign in on your website.

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!

  • mikelynch7 mike lynch (@mikelynch7) reported from Middleton, England

    @virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @virginmedia No, a complaint has been made

  • Aftab147 Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.

  • mdrvideo Mike Roberts (@mdrvideo) reported from Newton-le-Willows, England

    Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless

  • RubbermanPaul Paul Barton (@RubbermanPaul) reported from Rochdale, England

    @virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.

  • wlasinclair Wendy Sinclair RN (@wlasinclair) reported from Hindley, England

    @virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏

  • Aftab147 Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤

  • simon_bell86 Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Yes I’ve done that several times and there’s never any known issues

  • MrKarlEdgar Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough

  • simon_bell86 Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigWoodroffe Craig Woodroffe (@CraigWoodroffe) reported

    @virginmedia Message is 'cant run a test on your service now'

  • silvergoatish Marvellous mechanical mountain goat 🐐 (@silvergoatish) reported

    @virginmedia I am close to running out of my phone's data. I've just about used up a month's worth of GiffGaff, for essential communications, in the past 5 days while Virgin broadband has been down. I'm unable to connect to GiffGaff for a phone top up with a poor signal.

  • BenjaminHendy Benjamin Hendy #BlackLivesMatter (@BenjaminHendy) reported

    @virginmedia Virgin sim. I’ve had a ****** signal at work since I moved from @EE, who I never had any signal problems with (best network I’ve ever been with). My partner has a Virgin sim too. We both had the same problems yesterday so couldn’t message/talk to each other when we needed to.

  • childhearthos jeremy reynolds (@childhearthos) reported

    @virginmedia Yet again Virgin media at their best. One week no Internet. One week not being able to link to websites. Phone Virgin all automated no person to speak to. I have to pay for this crap. Just renewed and no idea why should have just signed with sky.

  • rac74 rachael falkner (@rac74) reported

    @virginmedia why is your customer service so awful? I have called twice for help and had to deal with people just repeating the same thing over and over. Appalling service.

  • BenjaminHendy Benjamin Hendy #BlackLivesMatter (@BenjaminHendy) reported

    @virginmedia @EE Postcode for work is SO16 6YD. Should I be getting 5G with you there? Because I don’t think I ever have. I work in a small office on the edge of the site, not in the middle of the hospital, where I would expect signal to be poor.

  • JackSGAshton Jack Ashton 💙 (@JackSGAshton) reported

    @virginmedia I called customer support this morning and was told the department I needed was closed till Monday. I have already got the new phone so I assume you have the correct address

  • billy_ashworth The Fresh Prince (@billy_ashworth) reported

    @virginmedia Stream box has been randomly going down for the past 3 weeks. Internet was fully down for hours last night and then just came back on. I work from home and can't have my Internet just cut out for hours.

  • CraigWoodroffe Craig Woodroffe (@CraigWoodroffe) reported

    @virginmedia This checking service does not work correctly

  • kerimoore98 (ง •̀_•́)ง (@kerimoore98) reported

    @virginmedia wifi in my area WF1 been unavailable since yesterday, still not working. And status website not working either now. Any update on when things will work again?