Virgin Media outages and service status in Bolton, England

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Blackburn, Wigan, Bury, Leigh, Rochdale, Leyland, Stockport, Salford, Sale, Rossendale, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Manchester	Internet	6 hours ago
Manchester	Total Blackout	9 hours ago
Manchester	Internet	9 hours ago
Manchester	Internet	11 hours ago
Blackburn	TV	12 hours ago
Blackburn	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 3 minutes ago from Sale, England

  @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

• 
  Carol Rowles (@CallyRaven) reported 5 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 7 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  johnsonhomes (@johnsonhomes2) reported 10 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Laura May (@Laura_May_Ness) reported 12 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Simon Manning 🇪🇺 #FBPE (@SiManM20) reported 17 minutes ago from Manchester, England

  @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

• 
  Liz Tuite (@tuite_liz) reported 20 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  Mark Armstrong (@mark001282) reported 22 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 24 minutes ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 27 minutes ago from Manchester, England

  @virginmedia are you down again in M20? Hub flashing red again.

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 29 minutes ago from Bury, England

  @bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.

• 
  Anne McCormack (@1AnneMcCormack) reported 33 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 35 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  dannyWAFClannon (@DannyLannon) reported 39 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Nathan Talbot (@nathantalbot) reported 40 minutes ago from Salford, England

  Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

• 
  Scott Moseley (@roslers_vest) reported 44 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 44 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Nathan Talbot (@nathantalbot) reported 48 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in M6?

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 51 minutes ago from Manchester, England

  @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

• 
  jimmy (@jimmysteamboat) reported 58 minutes ago from Manchester, England

  @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Briefcase Michael (@BriefcaseMike) reported 7 minutes ago

  @virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.

• 
  Michael Wisbach (@iron_cereal) reported 13 minutes ago

  @virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!

• 
  Gareth Howells (@GarethJHowells) reported 13 minutes ago

  @virginmedia It’s ok just out the price up again for poor service 👍🏻

• 
  Jo (@pilome2) reported 14 minutes ago

  @5IMON_ @virginmedia Exactly the same here in Glasgow. I can watch youtube on the app. Hopefully they get a finger out and fix it.

• 
  Rachel Rosser (@theGROWcompany) reported 14 minutes ago

  @virginmedia Usual rubbish service from Virgin 🙄. No internet, been on hold for 45 minutes with no voice update just some ear splitting ‘jazz’ repeating the same one track. How can a huge company continue to behave like this 🤨

• 
  Balvennie999 (@balvennie999) reported 20 minutes ago

  @virginmedia Hi again. I am having problems with my TV service and cannot get anyone to talk to. I was here previously but contact seems to have stalled.

• 
  ... (@GrantRfc89) reported 21 minutes ago

  @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.

• 
  Dee H (@Dee_Har1762) reported 23 minutes ago

  @virginmedia ITV still not working

• 
  VanessaH (@V_hardsteppa) reported 24 minutes ago

  @virginmedia Shockingly bad, also my broadband speeds are rubbish!

• 
  PracticallyPurple (@PractiPurple) reported 26 minutes ago

  @virginmedia But for over an hour your website reported that there were no issues! And then I was told I don't actually have an account at all. Why do I have to go on the Mirror website to find this all out . Bad customer service