Virgin Media

Virgin Media Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL1 and BL78.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton, England 03/18/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Sale, Rochdale, Wigan, Leyland, Blackburn, Bury, Stockport, Burnley, Rossendale District, Accrington, Salford and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys

  • dizzys_girl Jayne Brindley (@dizzys_girl) reported from Stockport, England

    @virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off

  • Cadders1968 Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England

    @TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.

  • 8ballSambo Sam Rogers (@8ballSambo) reported from Walkden, England

    @virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now

  • ash_kaprielov Ash Kapriyelov 🎮🦄🌈 (@ash_kaprielov) reported from Salford, England

    @virginmedia I was on hold for over 45 mins just now. Had to hang up.

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE

  • IDugdale Ian Dugdale (@IDugdale) reported from Urmston, England

    @virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Rochdale, England

    @virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    No data on my phone and ******* @virginmedia internet has been down all morning 🤬

  • lindabeard51 Linda (@lindabeard51) reported from Wigan, England

    @virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤

  • yoniweisberg Yoni Weisberg (@yoniweisberg) reported from Urmston, England

    @SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    @emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠

  • richtimperley Rich 🐝 (@richtimperley) reported from Sale, England

    @unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤

  • natalie_19851 Natalie Johns (@natalie_19851) reported from Salford, England

    @17mxmi @jamaican__kidd Virgin media is shit too

  • Cadders1968 Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England

    @HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.

  • woody0702 Steven Woodside (@woody0702) reported from Bolton, England

    @virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so

  • djleumas Jon Samuel (@djleumas) reported from Urmston, England

    @virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • awakeandready7 ThirdEyeWide (@awakeandready7) reported

    @virginmedia your broadband service in my area has been so poor - over the last month there has been a loss of service every few days. I have complained so many times but your resolutions team are not acknowledging that a DAILY loss of service is not acceptable. Help!

  • chrisgreen Chris Green (@chrisgreen) reported

    It has been 11 days since I ported my landline to @virginmedia and they screwed it up, leaving us without a working landline phone. They have done nothing to fix it and won't give us any updates, despite hours on the phone chasing them - utter joke! Please retweet!

  • BAMIdaily Michael Bamidele (@BAMIdaily) reported

    @virginmedia Wired connections are not working. You should know this because you service status page has now updated to show that you have a broadband problem in RG1 again.

  • _Torches مشاعل الحميدي (@_Torches) reported

    @BAMIdaily @virginmedia Hello, my hub stopped working since yesterday are u having the same issue!

  • Isi_Cleaver Isobel (@Isi_Cleaver) reported

    We were told we needed a new cable installed FOUR YEARS AGO. No one came. WiFi is weak, connection is unreliable. It totally cut out for almost 2 weeks. In that time we had 4 visits from engineers who all reported that they couldn't fix the problem @virginmedia

  • Adedamolavictor adedamolavictor.sol (@Adedamolavictor) reported

    @virginmedia Here we go again telling me to restart the hub. It doesn't work!!!! It's surely not my fault that I am getting 10mb speeds when I paid for 350mb

  • CarolCarol1971 carol (@CarolCarol1971) reported

    @virginmedia Yes, it always counts down but when it runs out as in the 24 hours is over. Nothing happens. I tried ringing before but the support staff are still disappointing just like last time.

  • awakeandready7 ThirdEyeWide (@awakeandready7) reported

    @virginmedia This has been going on for over a month. Repeated faults in the area, with complete service loss for a few hours a day. Why is your complaints team not escalating my 5th complaint about the same issue?

  • Wickywoo79 Guy Wilson (@Wickywoo79) reported

    @virginmedia Your collections team just called me, I asked to speak to someone who could help me, they put me through to the customer retentions team. I explained the situation to them and asked if they could help resolve the issue… they hung up on me. How do I solve this?

  • tom_bourlet Tom Bourlet SpaghettiTraveller (@tom_bourlet) reported

    @JamesLHammond @virginmedia Even worse is the charge to cancel! Absolute criminal