Virgin Media outages and service status in Bolton, England

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Blackburn, Stockport, Darwen, Newton-le-Willows, Salford, Rochdale, Bury, Sale, Wigan, Leigh, Leyland, and Rossendale.

City	Problem Type	Report Time
Manchester	E-mail	3 hours ago
Manchester	Internet	17 hours ago
Bolton	Internet	18 hours ago
Manchester	Internet	19 hours ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

• 
  GLENN (@gbmcfc) reported 22 seconds ago from Manchester, England

  @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

• 
  Carol Rowles (@CallyRaven) reported 2 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Christopher Fox (@ChrisFoxRacing) reported 2 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 7 minutes ago from Bury, England

  @bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.

• 
  Sandy Lindsay MBE 🐝 (@SandyLindsay) reported 14 minutes ago from Sale, England

  Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

• 
  Gemma ≅ (@SimpaticoGem) reported 17 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 18 minutes ago from Manchester, England

  @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

• 
  Liz Tuite (@tuite_liz) reported 19 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Scott Moseley (@roslers_vest) reported 20 minutes ago from Rochdale, England

  @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

• 
  Liz Tuite (@tuite_liz) reported 20 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Chris Atkinson (@AckersStorm) reported 20 minutes ago from Middleton, England

  @virginmedia when will the broadband issues be fixed properly in my area?

• 
  Lindz Devine (@LindzDDub) reported 24 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Tom Rushton (@tomrushton88) reported 33 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  johnsonhomes (@johnsonhomes2) reported 40 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  Josh B (@JoshuaBurns) reported 42 minutes ago from Manchester, England

  @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

• 
  Scott Moseley (@roslers_vest) reported 44 minutes ago from Rochdale, England

  @virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day

• 
  Elisabeth Hilton (@elisabethhilto4) reported 46 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 48 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  Reece Jordan Doonan, RN (@Lerounxi) reported 57 minutes ago from Salford, England

  @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

• 
  Carol Rowles (@CallyRaven) reported 57 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali@Makely (@MakelyStudio) reported 12 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

• 
  Pickle (@PickleSchmickle) reported 12 minutes ago

  @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia

• 
  Chris Corney (@ChrisCorney1) reported 13 minutes ago

  @OliverGMcManus @katedodd3 @virginmedia It was a great day when I got these rip off merchants out of my life. If uou Google it you will see tgere are multiple mass complaints to Ofcom about obstacles they create to customers trying to switch away. Keep going and threaten a formal complaint.

• 
  abdullah (@abdullah17801) reported 15 minutes ago

  @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

• 
  Carrie (@IamCarrieagain) reported 18 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  Tom Penfold (@tommyplop) reported 19 minutes ago

  Awful service from @virgin media again

• 
  Kevin McGinley (@kevmcgin1888) reported 22 minutes ago

  @virginmedia broadband has just went down and its impossible to get speaking to someone on the phone. Live chat directed me to WhatsApp and still nothing

• 
  Brandon Fletcher (@FletchLCFC92) reported 23 minutes ago

  @virginmedia why don’t you lot just leave stuff alone! Updated my tv box and now it don’t work… Shock!! Time to look at moving to sky instead of your overpriced **** stuff!!

• 
  Hg (@5555501z) reported 25 minutes ago

  @virginmedia Anyone else getting bad pixilation on itv2 atm

• 
  Simon (@cleggy1966) reported 28 minutes ago

  @virginmedia I already have done and it is hopefully being sorted. All depends on whether the engineer turns up this afternoon or whether you decide to cancel the appointment again