Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL3 and BL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Wigan, Manchester, Bolton, Rochdale, Salford, Stockport, Burnley, Accrington, Sale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Scott Chorlton
(@SCOTTCHORLTON) reported
from
Rochdale, England
@virginmedia The current issue has been resolved but the signal has been on and off for weeks now, horrendous especially when it forces me to not be able to work from home and have to travel 30 miles to the office. Seriously considering a change of provider after lockdown is over.
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Marie Pattison
(@seeninthestreet) reported
from
Manchester, England
For goodness sake @virginmedia you’d think you’d wanna fix this for my vicar who regularly crashes out of a church service and is a bad advert for you to his entire congregation.
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Paul McDermott
(@pauldmcdermott) reported
from
Newton-le-Willows, England
@a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia what a **** system updated card details and now have to wait 24 hrs to buy a film FFS!!! Really !!! It 2020 for gods sake!
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Huw Matthews
(@HuwMatthews1) reported
from
Salford, England
@virginmedia Still no response and no internet connection. Cannot get though to your call centre either. We have been paying for a service we are not receiving for weeks. Please respond ASAP.
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@virginmedia My Account no was 017615801 Area Ref 01 Mavis Cartwright you will see that my account has a cred balance owed to me. Now 3 1/2 months 103 days no refund cheque received, I’m over 73 and need this money. Please Help
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Matt Allen #StayHomeSaveLives
(@mallen_87) reported
from
Horwich, England
@virginmedia They keep closing it and I have to start from scratch. The issue is that my contract and my sales agreement are different. I thought I was getting somewhere last night when an advisor told me they’d get a manager. Instead they closed my chat
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lucy
(@lucyolix) reported
from
Salford, England
Sick of using my data cos virgin media is crap
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@virginmedia Ring the no you gave me. Passsed on to Krishia. Told me cheque has been requested but doesn’t know why never been sent. Asked me to wait 7days and she will ring me back to see If I have received it. So no further forward!! Such a Dire Company!!
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Stew 🏃♂️🐐
(@StewRuns) reported
from
Wigan, England
Dear @virginmedia the wifi out of your router is ****!
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Yer Man
(@Drawski5) reported
from
Bury, England
Working from home today with loads of interruptions so thought I’d catch up after 4pm, then just before 5, Virgin Media down yet again. Virgin must sort itself out! Lots of people relying on Broadband to work & it’s down again.
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Jenny
(@Orko77) reported
from
Manchester, England
So glad my backup unlimited @giffgaff data has expired just in time for @virginmedia to go down. Sod's law. #FirstWorldProblems
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Matt D
(@nmb340) reported
from
Manchester, England
And its dropped yet again. Once more and I shall cancel my direct debit. No point in paying @virginmedia for a service they appear unable to provide!
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
.@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.
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Steven
(@Smrandall76) reported
from
Salford, England
@elDiabloRojoUK @virginmedia Cancel your direct debit and they'll phone you soon enough. 👍
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Steven
(@Smrandall76) reported
from
Salford, England
hi @virginmedia Nice to see as a current customer you want to charge me almost 25% more than a newbie for less stuff. Rubbish that
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susan booth
(@suziplumbo) reported
from
Manchester, England
@mullsymcfc @owensherratt @jayblue1970 Wait till McDonald’s open 2 hrs they where queuing makes me wish I was in the middle of nowhere with no virgin media signal
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia how for I go about getting a new broadband hub please - having so many problems with the current one #workingfromhome #schoolingfromhome
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kj
(@social_izms) reported
@virginmedia **** service and **** customer service ! Taking my business elsewhere. Hope you and you Indian call centres go busybody
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Phil Wood
(@CoachPhilWood) reported
@virginmedia still my internet is intermittent as it has been for 5-6 weeks. You had the cheek to charge me for missing an engineer that came at a different time than was booked. I also submitted a complaint 5 weeks ago. I expect someone to contact me ASAP.
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Divyaミ☆
(@DivyaP_IV) reported
@virginmedia The estimated fix time has constantly changed since Sat evening i.e. has said early hours Sun/Mon, afternoon Sun/Mon etc Its Tuesday tomorrow, so its a bit of a joke...there are train strikes etc. so need to be able to WFH without tethering the entire day. We need a proper update
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David Fauvrelle
(@magicfauvrelle) reported
@virginmedia Seems @virginmedia are good at raising complaints and compensation. But not sending engineers out to fix anything or if they do turn up forget to log a repull with HQ.
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Lashes Nails + Brows
(@lnplusb) reported
@virginmedia I received no call and come the end of October, the games started again. Another wasted hour of trying to speak to a manager to explain the issue and no call ever occurred and still I paid the additional costs for that month.
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Divyaミ☆
(@DivyaP_IV) reported
@virginmedia can you give a proper update on the outage in NW1? No wifi since Saturday, and the status is always "updated" to the same thing. When is it gonna be fixed
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Lashes Nails + Brows
(@lnplusb) reported
@virginmedia Again told it would take 24-48hrs and got nothing, except another bill which I paid. We are now in December and the issue is still ongoing, with me paying an additional £62 every month as the Volt package is £85.
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Kj
(@social_izms) reported
@virginmedia spent over a ****** hour been put on hold until the calls drop only to be mugged off the dam phone a few mins before the line closes assured that the issue will be resolved. Surprise surprise nothing has been done. What an F’n waste of time.
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Lashes Nails + Brows
(@lnplusb) reported
@virginmedia As I was saying I have been paying an additional £62 for the past 3 months and when speaking with collections today they offered me £22.50 compensation (insulting) and cannot change my package until I pay the balance. I raised a complaint I want my money back and canceling Virgin
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Chloe
(@chloetimlin1) reported
@virginmedia I’ve had a failed resolution letter from you to say it is my fault you billed me for equipment I returned. Can you contact me directly to arrange my call as I don’t intend on spending hours on the phone being passed around the same 3 departments again.