Virgin Media

Virgin Media Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton, England 11/29/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Blackburn, Stockport, Bolton, Bacup, Chorley, Rochdale, Burnley, Sale, Salford, Middleton, Leyland and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • GodHesHard2 Matt Goddard (@GodHesHard2) reported from Stockport, England

    @virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋

  • willhughes15 will hughes (@willhughes15) reported from Risley, England

    @twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw

  • LawAspi TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?

  • LawAspi TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.

  • courtneylambs Courtney 🌱 (@courtneylambs) reported from Salford, England

    @virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    @virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service

  • LawAspi TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.

  • Cityredandy Andrew Olive (@Cityredandy) reported from Boothstown, England

    @virginmedia It is now showing me what's available but will not allow me to sign in?

  • BAC64 BAC (@BAC64) reported from Rochdale, England

    @virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix

  • johncoxonmedia John E. Coxon (@johncoxonmedia) reported from Salford, England

    @CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England

    @virginmedia I was told that if I have 3 technical issues in 30 DAYS that I could leave without penalty. I currently have a 14 day cooling off period. I'll be checking the small print (App N I believe) VERY carefully.

  • LawAspi TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....

  • LawAspi TheAspiLawStudent (@LawAspi) reported from Chorley, England

    @virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • redsoilgirl49 Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!

  • Creativedecs Helen (@Creativedecs) reported from Dunstable, England

    @virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.

  • hatch_rebecca Rebecca Hatch (@hatch_rebecca) reported from Ruddington, England

    @virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down

  • BrianAustin21 Brian Austin (@BrianAustin21) reported from Dundee, Scotland

    @virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Wellingborough, England

    @virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...

  • 4goggas Kerry Turner (@4goggas) reported from Nottinghamshire, England

    @The_Crust @virginmedia I had that pain for several years. Moved house & got a new, shiny hub. I don’t even know what the two different bands are any more. Never see them pop up. For ages VMBB told me that my hub was up to date. Not.

  • MarkNorth78 Mark North (@MarkNorth78) reported from Romford, England

    @virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    30 mins on hold to @virginmedia so far. Absolutely awful customer service. Again.

  • minkewales minkewales (@minkewales) reported from Newcastle upon Tyne, England

    @Dabooka @skybiggerpic @virginmedia It was my second attempt to be fair. First time they reduced the price rise to £1.50 per month, then I rang back a few days later to cancel. Found a better deal elsewhere but price was the driver for wanting to leave. Lovely @virginmedia agent was able to help!

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.