Virgin Media

Virgin Media Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton, England 12/02/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Manchester, Salford, Sale, Bolton, Leyland, Stockport, Bacup, Chorley, Rochdale, Burnley, Middleton and Wigan.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomManchester E-mail
United KingdomBlackburn TV
United KingdomSalford Wi-fi
United KingdomBlackburn Internet
United KingdomSale Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.

  • AussieBen38 BT (@AussieBen38) reported from Stockport, England

    Absolutely abysmal customer service from @virginmedia everyone I speak to hasn’t a clue what they’re talking about! People steer clear if you’re thinking of switching!

  • 1972johnclark John Clark (@1972johnclark) reported from Clayton-le-Woods, England

    @virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Hi, I can’t get hold of anyone to talk to on the phone or online about the broadband signal strength in my flat. Can you help?

  • Ben_buy_thebook Ben Holmes (@Ben_buy_thebook) reported from Salford, England

    Looks like the WiFi is down. @virginmedia can you confirm?

  • jg26__ Jacob (@jg26__) reported from Wigan, England

    Honestly tho how **** is @virginmedia internets down more than it works

  • CatherineR0bb0 Catherine Robinson (@CatherineR0bb0) reported from Leigh, England

    @virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode

  • MarkClifford86 Mark Clifford (@MarkClifford86) reported from Sale, England

    @virginmedia hi, internet has been down for about 20mins now. Flashing green light on router. Run the test on website, turned off and on. Can you help please, as I’m trying to work from home.

  • Dr_Whatson Bob Watson 3.5% 🇪🇺 (@Dr_Whatson) reported from Sale, England

    What the hell going on @virginmedia? My broadband has been going up and down like a yoyo for the past four days. This morning has been especially bad!

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.

  • liamworrall24 liam worrall (@liamworrall24) reported from Wigan, England

    Virgin media as got to be the worst Internet provider around!! Constantly down

  • bigdrwes Wesley Tensel (@bigdrwes) reported from Leigh, England

    Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia It’s the same. I live in a small flat and when I go into the bedroom, the signal drops significantly. Surely it should reach the whole flat!

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • bigdrwes Wesley Tensel (@bigdrwes) reported from Leigh, England

    @virginmedia anyone working today to help with a query?

  • AyubZumla Ayub Zumla (@AyubZumla) reported from Boothstown, England

    @virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty

  • AdnanHussainuk Adnan Hussain (عدنان حسين) (@AdnanHussainuk) reported from Bolton, England

    @virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RickCousins Rickodeanus💙 (@RickCousins) reported

    @virginmedia Not my experience - unreliable and variable WiFi - no expectation of improvement as local infrastructure overwhelmed & virgin need to invest I don’t connect my phone to home Virgin WiFi as it just gets in the way of me accessing services because performance so poor.

  • PVCKREW Allan Taylor (@PVCKREW) reported

    @virginmedia Lol fastest WIFI......possibly when it works. Numerous reboots hours trying to contact customer services. Virgin Media full of ****.

  • GrahamWatts15 Northern Lad 💙 (@GrahamWatts15) reported

    @virginmedia The worst customer service in the world and a company that has always neglected long time customers over new ones. The costs are also astronomical including charging customers to deliver freeview channels in every TV package

  • pulsfoj pulsfoj (@pulsfoj) reported

    @virginmedia Hi the On demand service has been down in CF5 postcode area for some time. Could you let us know the problem and approximate time of fix please?

  • 03Blissy MsB (@03Blissy) reported

    @virginmedia @nickgriffith4 It has taken me 6 months to cancel my contract through the complaints procedure. Totally unnecessary hassle and stress caused by virginmedia’s system.

  • carmcon1 Carmel Connaire (@carmcon1) reported

    @virginmedia Shocking, I can’t even hold a Teams call, so frustrating and after 1.5 hours trying to get through to customer service lost the will to live! Will be moving to a different provider

  • lockerroomtork Benji (@lockerroomtork) reported

    @virginmedia My internet has been going off and on all week. I pay big money every month for it bc I wanted the best! Is there a freephone number do someone can tell me how to fix it please??

  • pattermepretty pattermepretty (@pattermepretty) reported

    @virginmedia My broadband service is still down. I have spoken to someone on your team who has managed to move my appointment to Tuesday. As I haven't had service since Wednesday. I want to leave a review to for the person I spoke to, how can I do so?

  • Dazzb84 Darren Bown (@Dazzb84) reported

    @virginmedia we’ve not been able to access our ‘on demand’ service for months - we don’t use it much, but when we’ve had a show recommended it says ‘included in your package’. We start the show and it shows the intro and then stops with every show. Done the box off/on already.

  • WakefordKristen kristen Wakeford (@WakefordKristen) reported

    @virginmedia Well that’s lies...WORST WiFi ever! And they don’t do anything about it! Don’t bother...go somewhere else!