Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Sale, Manchester, Bolton, Leyland, Stockport, Bacup, Chorley, Rochdale, Burnley, Salford, Middleton and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Sale |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
Anyone else having issues with @virginmedia ? Last night and this morning still not working
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!
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#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Euan Henderson
(@euanah) reported
from
Sale, England
@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
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David Walton
(@Davegas2) reported
from
Feniscowles, England
@virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
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Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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Steph
(@SA57EPH) reported
from
Wigan, England
@virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!
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Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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Eileen Roberts
(@suzyk2002) reported
from
Rochdale, England
@virginmedia I pity the poor engineers who have to sort that mess out 😢
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gary eaves
(@garye1969) reported
from
Bryn, England
@mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.
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🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Cantankerous Tom
(@puckingfricks) reported
@virginmedia @richardbranson 1 hour 47 minutes on the phone and no answer but the line was disconnected!! This is such a joke of a service, im stunned you are still in business the way you treat people. Virgin Media - service shortfall specialists! @bt_uk want another customer?
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shaker until I die and even after that
(@Stuart47771030) reported
@HltRichardson @virginmedia Leave them, it was the best thing that I ever did. Terrible coverage and terrible customer service, along with a rip off price!
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chimpytwit
(@chimpytwit) reported
@virginmedia The problem continues throughout everyday and the helpdesk number tells me you’re busy and I might want to call back, so now no contact for VM is available to resolve a problem with a service that cost me £59 per month, please respond to my request for your help
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Kitster
(@kitty_chan8) reported
@virginmedia I called 3 times with 30-40mins wait times, to try and cancel my bb. I got through to the call handler, then he transferred me to the end of contracts department but the call dropped. This is ridiculous!!!
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RebeccaChance
(@MsRebeccaChance) reported
@virginmedia No, you could have told Chantelle Buckingham from the resolution dept to ring me when I told you that the number she gave me was never answered. Now I have the tweets you sent me, refusing to do that and lying - they are part of the reason I am requesting extensive compensation.
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Hollie Manchester
(@Holzm93) reported
@virginmedia never received such bad customer service. Is anyone actually able to help me ?
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Naomi Lee
(@NaomiLe57011799) reported
@virginmedia I was just cut off AGAIN after being on hold for an hour. I'm fuming. I literally have no way to cancel my service. I am actually steaming at the ears
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Helen Stockford
(@stockford_helen) reported
@virginmedia I want to speak to someone about leaving but you're not manning phones, no chat and your website sends me in circles and all I want to do is cry. Can't even raise a complaint. Shocking!
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Scott west
(@Scottwest198801) reported
@virginmedia would you be able to arrange for a call back as the WiFi has been awful since the recent update and for the money that is paid each month it is not good enough need this rectifying ASAP.