Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Manchester, Salford, Sale, Bolton, Leyland, Stockport, Bacup, Chorley, Rochdale, Burnley and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Wigan |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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James Read
(@JamesRead78) reported
from
Wigan, England
@virginmedia need to chat with someone about lowering my bill £100 per month is getting ridiculous! Tried using the chat function on the app but it's not working
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
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Denis Cudahy
(@cudda69) reported
from
Horwich, England
@virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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Alec Parkin
(@Eurovisioned) reported
from
Manchester, England
Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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Wiganpierpromo
(@WiganpierprAnne) reported
from
Wrightington, England
@virginmedia I am appalled at the customer service. Trying obtain my last bill from 3 months ago. Can’t be done!!account closed. They never sent packaging to send router back after 3 phone calls I gave up but got charged for it.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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Kevin Fallon
(@KevinFa34262602) reported
from
Middleton, England
@virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren 🌜✨
(@lolshaw1992) reported
@virginmedia can you call us?! Sick of trying to get through, jumping through a ridiculous number of hoops to be cut off. Customer service is absolutely awful
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Gary Jackson 🇺🇦 🍻🎙📻
(@Gary_P_Jackson) reported
@virginmedia No both OK now but quest HD has this problem every Saturday night when I record the football
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Okeh Agwa
(@Agwadoris) reported
@virginmedia But I need this sorted ASAP.. I have been out of service since I moved to my new home and it's not convenient
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Okeh Agwa
(@Agwadoris) reported
@virginmedia I have had the worst experience with your team. How long does it take to complete a moving home request? I have been calling for 2 weeks just to get an engineer's appointment.
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Vivh
(@Vivh74) reported
@virginmedia They have not got back in touch via text, tho it was received by yourselves on 28th Mar. I've now written & posted it. Pointless having these additional contact methods. Service in our area really poor, despite frequent info about speeds. At £63 ish we're not staying!
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Charlotte Winter
(@Grayson_91) reported
@virginmedia Hello, no there is no issues. But like I say when I’m on YouTube it seems to play the video I’m watching for about 5/10 minutes then just completely loses signal and doesn’t come back. This has been happening for a couple weeks now
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Darren Strutt
(@DarrenStrutt) reported
@virginmedia Called the number and it says, after confirming my postcode, that the number I have called is temporarily out of service. Lovely stuff.
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Jamie Sykes
(@JamieSykes3) reported
@virginmedia And what use is that goner do will just be more phone calls and more harassment off your rude staff may 3rd could not come quick enough to get out your ***** corrupt hands
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Farish Lakhani
(@FarishLakhani) reported
@virginmedia So via the forum they can help more then over the phone? That sounds like a cop out
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Jamie Sykes
(@JamieSykes3) reported
@virginmedia Me leaving virgin media because your service is **** and I keep getting drop outs and your staff are rude and don’t actually communicate between themselves and I end up getting swore at by a member of your staff