Virgin Media

Virgin Media Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL1 and BL3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton, England 12/07/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Leyland, Blackburn, Wigan, Salford, Sale, Bolton, Stockport, Bacup, Chorley, Rochdale, Burnley and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomLeyland Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Bolton, England

    @virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬

  • MrsFrisk Alex Fusco (@MrsFrisk) reported from Manchester, England

    @virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions

  • MancLorenzo Lorenzo 🇲🇹🇬🇧🇮🇪😷 (@MancLorenzo) reported from Stockport, England

    @virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've spent three hours over two calls waiting for you to confirm a discount on my below standard broadband and to deliver a booster. I have had to escalate a complaint as it couldn't be resolved on the phone yet I'm still waiting for the level of service promised!!!

  • ConnorJUnsworth Connor Unsworth (@ConnorJUnsworth) reported from Salford, England

    @virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.

  • Paul7Law Paul (@Paul7Law) reported from Manchester, England

    YouTube... Why you no work. #virginmedia issues?

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia still holding 1:24 mins later. Your customer services are shocking

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @virginmedia Still awful. No ones got back to me and the wifi is crumbling

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.

  • ShevingtonShark SHEVINGTON SHARKS (@ShevingtonShark) reported from Wigan, England

    @virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.

  • Aldonn_ AlexOD (@Aldonn_) reported from Manchester, England

    Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...

  • ShevingtonShark SHEVINGTON SHARKS (@ShevingtonShark) reported from Shevington, England

    @virginmedia we have NO Internet at WN6 8BQ ALL DAY. This is very, very poor. What is the problem??

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.

  • Flanagan1Simon Simon Flanagan (@Flanagan1Simon) reported from Manchester, England

    @virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service

  • amh_910 alex (@amh_910) reported from Salford, England

    @virginmedia your service is horrific, whys my phone still coming as "parked"

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWinfield17 Paul J. Winfield (@PaulWinfield17) reported

    @virginmedia @vmbusinesshelp I am sick of talking to you guys today. Support has been appalling

  • IamSpexdotcom αη∂у яυ∂gє (@IamSpexdotcom) reported

    @virginmedia Can we change the Phone / Broadband / TV package to exclude mobile and I can go elsewhere to get a mobile contract … The wife has a poorly mother and can’t contact her, or Mother contact wife in an emergency! 3/3

  • WorldWideCheIs WorldWideChels (@WorldWideCheIs) reported

    2023 is all about saving costs during this difficult time in the UK as the people in charge are the worst. Cancelled Virgin Media packages, found Community Fibre fixed 2 years £18 a month Uploads videos on Chelsea YouTube within 3 minutes, thats including processing HD. Unreal.

  • reems_q Reema (@reems_q) reported

    @virginmedia @virginmedia customer service keeps hanging up....no call backs...unable to make call as internet not working #shitservice #shitcompany #shiteverythingaboutvirginmedia

  • Yolie_26 Julie H&M (@Yolie_26) reported

    @virginmedia hello. Is there an ongoing outage in Glasgow? I haven't had any Internet (fibre)since 3.30pm today. Switched multiple times on and off the router, no change. Thanks.

  • ollygatorsmudge ollygator smudge Ailbhe Ni hEimhin (@ollygatorsmudge) reported

    @virginmedia your customer service is like your broadband and TV service, atrocious! I'm currently looking at other providers, can't wait to end the contract with you.

  • xJAYAMI JAY - The Cryptic Conjurer🏂 (@xJAYAMI) reported

    Seems like Virgin Media has an issue in the area causing unstable uploads/downloads with an ETA fix of 31st of Jan. Great!

  • evemarielee eve lee (@evemarielee) reported

    @virginmedia Having issues with my internet what can I do about it? TV keeps losing connection, my phone won’t connect to the WiFi and there is no WiFi upstairs in the house. Only recently had it installed and I’m really dissatisfied with the connection

  • ms_arsenal1988 danielle richards (@ms_arsenal1988) reported

    @virginmedia Yes I’ve done all the necessary and usual steps like always no specific issue with your overall service as I can use Wi-Fi on my phone but the pods weren’t connecting to the hub, did all the normal unplugging and leaving everything off etc and waiting Then reconnecting

  • juls256 julie miller (@juls256) reported

    @virginmedia This is the third time in a few weeks.caysing problem for home security system too