Virgin Media

Virgin Media Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL1 and BL78.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton, England 03/18/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Salford, Manchester, Bolton, Sale, Rochdale, Leyland, Blackburn, Bury, Stockport, Burnley, Rossendale District, Accrington and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡

  • irishchris89 Christopher heaton (@irishchris89) reported from Hindley, England

    @virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤

  • pjme327 Paul Edgar (@pjme327) reported from Hindley, England

    @virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.

  • higgin25 dan higgin (@higgin25) reported from Sale, England

    @virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move

  • CatherineR0bb0 Catherine Robinson (@CatherineR0bb0) reported from Leigh, England

    @virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.

  • killer_gorton10 Milk Monkey (@killer_gorton10) reported from Manchester, England

    @virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing

  • DuncanBamford duncan bamford (@DuncanBamford) reported from Rochdale, England

    @markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @virginmedia Done everything we are even losing signal now when we never did

  • abzster Abbey (@abzster) reported from Manchester, England

    @virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?

  • 1972johnclark John Clark (@1972johnclark) reported from Clayton-le-Woods, England

    @virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service

  • blackmilkcereal BLACK MILK (@blackmilkcereal) reported from Manchester, England

    @vmbusiness can you answer your customer support phones please. Our phone line is down 📞

  • MattJ_213 matt🇸🇱 (@MattJ_213) reported from Wigan, England

    Why’s it called virgin media when it goes down more than a pornstar

  • JustMeBeingMe4 Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍 (@JustMeBeingMe4) reported from Manchester, England

    Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔

  • Anna_Rob25 Anna Robinson (@Anna_Rob25) reported from Salford, England

    Why is @virginmedia internet always down, paying for a service you can never use 🙄😤

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • JustMeBeingMe4 Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍 (@JustMeBeingMe4) reported from Manchester, England

    @virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔

  • pabsmanc89 Pablo Costa (@pabsmanc89) reported from Manchester, England

    @Virginmedia broadband down in Manchester

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RevHastingsSoph Rev. Sophia (@RevHastingsSoph) reported

    @virginhelp @richardbranson @virginmedia i'll knit u guys one too pls fix my wifi

  • mohammedabass42 Mohammed Abass (@mohammedabass42) reported

    @virginmedia very poor customer service! Kids at school are better!

  • ClareBaxter13 ClareBaxter (@ClareBaxter13) reported

    @virginmedia why on earth is a village without TV and WiFi for 4 days. Being told it is down just isn’t good enough when most people are still working from home. Who will pay for my loss of earnings?

  • fabsalva Fabrizio Salvatore (@fabsalva) reported

    @virginmedia Hi, I have no dial tone at all and on the screen of the home phone I have the message 'Check phone line', as if the phone is disconnected. I asked other peopke in the street, and they had intermittent problems today because of the works, but now their phones work....

  • TonyTWallace Tony Wallace (@TonyTWallace) reported

    @virginmedia can you please assist? My Virgin TV isn't working; there is an Amber light on the box and I've been through the fault finding procedure, checking the cables, switching off/on but no change. Is there a wider problem?

  • Smcn04830056 Smcn (@Smcn04830056) reported

    @virginmedia installation date has been delayed yet again and is now scheduled almost 9 weeks after I signed up. In the meantime I am struggling to work from home spending endless money on a mobile hotspot. When I call Virgin no-one can help me find a solution. Terrible service.

  • fabsalva Fabrizio Salvatore (@fabsalva) reported

    Hi @virginmedia , there were a lot of works done by you in the BN2 6 area of Brighton this morning (6-7 vans were parked in the street) and now our phone line does not work. TV & Broadband work ok. Your 'Service Status' page says there is no known problem. Can you please advise?

  • lapearce1982 Laura Pearce (@lapearce1982) reported

    @virginmedia I am disgusted with your customer service. Trying to cancel contract as dad has passed away. No one is helping me. Instead I am being pushed pillar to post. I am already in a stressful situation; you are making me feel worse. Not great on #MentalHealthAwareness week

  • mmaryJ Jill D 💙 (@mmaryJ) reported

    @virginmedia Are you getting any other reports of problems in the gu14 area? Mine is down again - 7th time today.

  • lapearce1982 Laura Pearce (@lapearce1982) reported

    @virginmedia I am account holder. they told me they cant deal. Why do I have to keep explaining my situation. Why can't someone just cancel contract. If not why cant someone ring me! they said they have tried. If they are ringing home phone, my dad is dead, he cant answer! I don't live there