Virgin Media

Virgin Media Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL3, BL4 and BL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton, England 11/03/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Leyland, Bolton, Burnley, Sale, Wigan, Stockport, Rochdale, Blackburn and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomLeyland Internet
United KingdomBolton Internet
United KingdomBurnley Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • PattipooFoy patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • Laura_May_Ness Laura May (@Laura_May_Ness) reported from Manchester, England

    Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

  • AckersStorm Chris Atkinson (@AckersStorm) reported from Middleton, England

    @virginmedia when will the broadband issues be fixed properly in my area?

  • IanRobEfc1878 IanRob79💙 (@IanRobEfc1878) reported from Wigan, England

    @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

  • anttaylor23 Anthony Taylor (@anttaylor23) reported from Manchester, England

    @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

  • Woolfie30 Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • bigdave22003388 Dave (@bigdave22003388) reported from Manchester, England

    @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

  • SiManM20 Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • whatsjessreadin Jess 📖 (@whatsjessreadin) reported

    @virginmedia hello, broadband has been down for almost 4 hours now, trying to do work but without WiFi I can't. In the le4 area, says there's no issues but that's not true. Second time this has happened in less than a week 😔

  • MazzyRawr Marianne Stevenson (@MazzyRawr) reported

    @virginmedia Oh and the icing on the cake? The handler my partner is talking to is extremely rude and won't log the complaint against his attitude. Just saying.

  • MelanieHoskin Melanie Hoskin (@MelanieHoskin) reported

    @virginmedia Probably because it would be inundated. Sadly you've just lost a loyal customer as I've had enough of the run-around lies and incompetence

  • Jadepeverleyxo Jade Peverley (@Jadepeverleyxo) reported

    @virginmedia Thanks for your help I mean it’s done this before where it has the error message and I just change my password and it’s fine again but it’s the website not allowing this to happen.

  • janiekirkmc Janie (@janiekirkmc) reported

    @virginmedia I don’t know. I just feel that she has been very let down by Virgin. We’ll see what your WhatsApp team comes up with 😔.

  • fakeflours 420 BRITISH **** ****. 🧚✨ (@fakeflours) reported

    virgin media really wanted to **** with my anxiety today tryna take 5 minutes to send the smallest video for a man with a shrimp ****. let me HUMILIATE HIM IN PEACE FFS

  • MelanieHoskin Melanie Hoskin (@MelanieHoskin) reported

    @virginmedia Yep and they put me through to 'complaints' which was the stupid woman who kept going on about that I'd cancelled and was no longer with you.

  • MandyJaneT Mandy T (@MandyJaneT) reported

    @virginmedia Dial tone but can’t make or receive calls. Our phone has been checked. There is an SNR outage and we have had several fix dates although it never is fixed. VM do know but it makes no difference.

  • fraserdenholm Fraser Denholm (@fraserdenholm) reported

    @virginmedia Yes, I have restarted my hub, I've checked the service status, I've managed to speak to your live chat was told an agent would contact me by whatsapp but now I'm texting a bot who keeps asking the same stuff over and over again.

  • Luara40 Luara (@Luara40) reported

    @Jadepeverleyxo @virginmedia Message @Unixcyberspy he help me retrieve my I'm sure he can help you out