Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL3, BL1 and BL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Bolton, Blackburn, Leyland, Salford, Wigan, Rochdale, Bacup, Rossendale District, Burnley, Leigh, Upholland, Sale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Total Blackout | |
| Manchester |
Total Blackout | |
| Bolton |
Wi-fi | |
| Blackburn |
Internet | |
| Leyland |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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Ian Forrest
(@IanForrest10) reported
from
Blackburn, England
@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.
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🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Liam Kenniford
(@LiamKenniford) reported
from
Burnley, England
@virginmedia are you having problems in BB10 area?? Can’t get any internet access
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Phoebe
(@TTPhoebe) reported
from
Manchester, England
Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Rachael Stafford
(@rachaelstafford) reported
from
Salford, England
@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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alex.
(@blokealex) reported
from
Manchester, England
@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Capsule Toy
(@capsule_toy) reported
@virginmedia i was offered wifi boosters about a year ago and I said yes but after repeated calls they never came. Now all I can order is the intelligent wifi ones which increase my bill by £5. A lovely lady on the phone today said i could get and use a set of boosters for FREE
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Adrian Fletcher
(@adrianffletcher) reported
@vmbusiness @vmbusinesshelp Today's update is that your customer care team have now also stopped answering the phone. I called twice today and each time I was disconnected after ten minutes of Kylie. Your Online Chat is also down. A truely world beating display of incompetence.
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charmayne 💙 🐈 🏍
(@charmayne1) reported
@virginmedia why have I been without a land line all day we have been waiting for the hospital to contact us just checked again and it is still not working I am beyond angry
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Gary
(@IggyPopBarker) reported
@Paulwhittle8 @GripperTake68 @virginmedia Fancy asking the customer what your own service status was like and repeating three questions in the same thread.
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Dylan Mayoral
(@dylanmayoral1) reported
Hey @virginmedia, 40 hours and still no wifi in my area, I expect to be compensated in some way please :) Missed out on quite a bit of work. Also, you guys haven’t posted anything or sent us any updates, yikes costumer service in my opinion.
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Anna Andrews
(@AnnaAnd91930977) reported
Shoutout to @virginmedia as I was able to constructively use the time this pm to buy husband a ps5 on my mobile as your Internet service is still broken. No idea how i will feed him tho once i have no job due to no Internet. Thanks to @EE for an actual working signal tho.
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Lauren Glynn
(@glynn_lauren) reported
I'm sick of being sent the same 'advice' from virgin media. Internet is awful, tivo and catch are unusable and the box has just turned itself off when even trying to access iplayer 🤬
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Callum Macdonald
(@CallumMac92) reported
@virginmedia id like to log a complaint. I have been having issues CONSISTENTLY with bt sport 3. I have logged a complaint last month and not been resolved. TV is flickering right now. Shambled of a service
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Maad
(@maad92_) reported
@virginmedia My 5gHz signal is now non existent. 2.4gHz isn't doing the best either. Our "M100" is basically M1.8 and your helpline is an automated voice that resets the router for me which basically does nothing.
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Gary ******
(@GaryHooker16) reported
@ethansgrumps @virginmedia I had loads of trouble even with their newest box, now with openreach. Much better 👍