Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL1, BL4 and BL3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (32%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Manchester, Blackburn, Wigan, Stockport, Bolton, Salford, Sale, Rochdale, Bacup, Rossendale District, Burnley, Leigh and Upholland.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Manchester |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Ajay Patel
(@AjayPatel1000) reported
from
Stockport, England
@virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Donna
(@Donna19711968) reported
from
Newton-le-Willows, England
@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Jamie Yates
(@jy_6yates) reported
from
Stockport, England
@virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Jane
(@j_roddy) reported
from
Urmston, England
@lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!
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Ant
(@AjBsuperstarR) reported
from
Manchester, England
. @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?
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Jane
(@j_roddy) reported
from
Urmston, England
Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ZiDave FI
(@Zidave1) reported
@virginmedia They sent an engineer to my house. He said nothing that could be done as the problem wasn't at my house. He spent more time telling me to score him 9 or 10 for customer service as it effects his bonus. And I'm paying for this. How do I cancel as you are not meeting the contract
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Curt O'Sullivan
(@CurtOSullivan10) reported
@virginmedia It’s Ethernet and Wi-Fi! Have just had a look at your link… we’ve tried rebooting once, will try again otherwise we have to reset! Not sure how that’s the problem though considering it’s affecting our neighbour too
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BrightLightGames
(@BrightLitegames) reported
@virginmedia And here we are! You know it's a fault, rectify it! Saying "Ahhh, that's a known F**K up and yes you would be reset" doesn't help does it!
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Adam Rhodes
(@adamrhodes200) reported
@virginmedia Yes, tried multiple passwords, multiple devices, still the same. Didn't fill me with confidence when the man on the Helpline had the same issue. It seems many others on the forums are having the same issue for several months now.
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x
(@Brokengod) reported
@virginmedia 7 advisors so far today. All disconnected at some point. No issues with anyone else. I just wanted to downgrade my broadband at the end of the contract however the price will remain the same if I stay on the same connection or downgrade. Time to become a new customer
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michael
(@mtyson1981) reported
@virginmedia Ok it seems a shame as reconnecting obviously was an option. I have had a lot of issues with customer service, and as I have a Volt plan I worry I’m going to end up with an additional 02 contract, will see what happens 🤞
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x
(@Brokengod) reported
@virginmedia No thanks, cancellation it is, 2 hours to cancel altogether and 8 nearly useless staff to deal with it.
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Dan Welburn
(@Dtmwelburn) reported
@virginmedia Rodding ducts in underground network with no safety barriers total disregard for safety
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Martin McConachie
(@HamdonMart) reported
@virginmedia Ethernet. But the link doesn't work on iPhone or iPad either so it can't be a PC issue.
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Kellie
(@kel14bt) reported
Virgin media outage in my area AGAIN today, so no internet, TV, or landline. Happened last Sunday aswell. Don't know what's going on. Good job I'm not working today with work having their own technical problems.