Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Manchester, Blackburn, Salford, Sale, Bolton, Leyland, Stockport, Bacup, Chorley, Rochdale, Burnley and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Manchester |
Internet | |
| Blackburn |
Internet | |
| Manchester |
||
| Blackburn |
TV | |
| Salford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia I've spent three hours over two calls waiting for you to confirm a discount on my below standard broadband and to deliver a booster. I have had to escalate a complaint as it couldn't be resolved on the phone yet I'm still waiting for the level of service promised!!!
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬
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Paul
(@Paul7Law) reported
from
Manchester, England
YouTube... Why you no work. #virginmedia issues?
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia still holding 1:24 mins later. Your customer services are shocking
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Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
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john slater
(@johnslater613) reported
from
Manchester, England
@virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
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Harold Farnworth
(@FarnworthHarold) reported
from
Hindley, England
@virginmedia what a waste of time promised refund for 3 days no internet or tv .no refund then put bill up customer service a joke over 1 hour to get through
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SHEVINGTON SHARKS
(@ShevingtonShark) reported
from
Wigan, England
@virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬
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Lorenzo 🇲🇹🇬🇧🇮🇪😷
(@MancLorenzo) reported
from
Stockport, England
@virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Simmons
(@RichardJSimmons) reported
@virginmedia Down again... What's going on, its been stable for years and now for the last 10days it's been down more than its been up!
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John Johnston
(@jjlfc1892) reported
@BigLiz77 @virginmedia Piss poor service again by virgin media. Standard that
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia Yes will do but this is such a waste of time. We had so many problems already.
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Lezli F
(@lezli_f) reported
@virginmedia After a third reboot of the router, still offline. And while I understand that faults happen, I pay for a service, not to not have one
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Rob Wills
(@Met_Head) reported
@virginmedia Pressing button 2 is for virgin mobile, lol, I don't have mobile only phone TV and fibre broadband and only fibre is down but thanks am waiting to speak to a human now
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Katie Watkins
(@xokw) reported
@virginmedia Yes the same issue!
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Jamie
(@jamiecapper) reported
@virginmedia hi there. Wifi has been awful for 3 days now. SE7. Is there an issue we should know about? It’s getting ridiculous - I can’t be on a call for more than 5 minutes at a time
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Caroline Draper
(@CarolineJDraper) reported
@virginmedia People buying my house with no contract yet or move date booked you in to install their service. I spoke with you and told you no date had been set (twice- and I have screenshots of the chat). But you did it anyway and a week later I still have no services.
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Clare Bartley
(@bartley_clare) reported
@virginmedia Broadband has been down since yesterday morning in my area in Glanmire, Cork. When will it be back up and running
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Biggtime 🎹🎸🎤🎼🥁🎺
(@BiggtimeAudio) reported
@virginmedia Are you sure? Super Hub 1 said to be at risk in article. And Virgin claim 90% of customers are on the latest modem, which is Hub 4. Yet I was refused one a month ago when my modem stopped working, because it was possible to fix the problem.