Virgin Media

Virgin Media Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bolton, England 11/27/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bolton, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Manchester, Stockport, Bolton, Bacup, Chorley, Rochdale, Burnley, Sale, Salford, Middleton, Leyland and Wigan.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomManchester Internet
United KingdomStockport TV
United KingdomManchester Internet
United KingdomBlackburn Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded

  • Aftab147 Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @virginmedia No, a complaint has been made

  • simon_bell86 Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Yes I’ve done that several times and there’s never any known issues

  • pedal_pushin_ed Ed (@pedal_pushin_ed) reported from Manchester, England

    @virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.

  • simon_bell86 Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.

  • RubbermanPaul Paul Barton (@RubbermanPaul) reported from Rochdale, England

    @virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡

  • mdrvideo Mike Roberts (@mdrvideo) reported from Newton-le-Willows, England

    Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤

  • Aftab147 Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!

  • MrKarlEdgar Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia Still the same. Can't sign in on your website.

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cathy59 Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 #JohnsonOut60 (@Cathy59) reported

    @virginmedia I’m glad this is on here for all to see the way you treat your customers, it will let them know what kind of company you are and to steer clear of VIRGIN MEDIA

  • LareaLondon . (@LareaLondon) reported

    @virginmedia i’m trying to cancel my contract and your employee Jess is taking me round in circles i’m asking to speak to someone else and she is telling me its the end of their shift but its 5;30pm and you close at 6pm

  • AlsoMiguel 🥶Michael🥶 (@AlsoMiguel) reported

    @virginmedia Early hours of tomorrow morning. I seem to have a connection now. My problem is is that it keeps happening. It’s very annoying.

  • cocoburp Avril Stockley (@cocoburp) reported

    Is anyone else being held hostage by @virginmedia ? They seem unable to cancel my contract!

  • Hollywoodcatch Al Wilks (@Hollywoodcatch) reported

    @virginmedia will we ever get through a full week without some sort of internet issue?

  • Hebezak Michael John Collier (@Hebezak) reported

    @virginmedia In that case, help me to help myself with working from home, by telling me when you are getting this fault in the Kt7 post code area fixed. Or shall I ask your bloke with his head in the cabinet, just down the road for the last two days, for that info?

  • JM_307 jacob (@JM_307) reported

    So in short, @virginmedia, go **** yourselves and your predatory business practices, you bureaucratic money-grubbing pricks. Chase the right person for the debt or waive it, I don’t care, just train your staff better and leave me alone. This situation is kafkaesque beyond belief.

  • jordy91xo Jordan (@jordy91xo) reported

    @virginmedia I am not sure. I raised one on 18/03/22 but it was closed with no solution on 21/03/22. I’m so distressed about this charge and your service has been appalling! Having an advisor laugh down the phone was awful

  • AlsoMiguel 🥶Michael🥶 (@AlsoMiguel) reported

    @virginmedia Yes. There are issues in my area, has been for 3 days. Even had an engineer out this morning to check the connection in my home and everything was fine. 🙄

  • itsdaveeey Davey (@itsdaveeey) reported

    @virginmedia I have, but still no outcome. I keep trying to call regarding compensation for a 36 day (so far) delay after promised installation, but I keep getting passed department to department with no solution. You have never once actually contacted me about this, I have to call you!