Virgin Media Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bolton, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Manchester, Blackburn, Salford, Sale, Bolton, Leyland, Stockport, Bacup, Chorley, Rochdale, Burnley and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@EmmettGraham @virginmedia Well I can’t say I’m surprised! The other week I was on hold for almost an hour, then was cut off, never actually got through!! Do let me know how you go on.
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@EmmettGraham @virginmedia Well, I’m getting nowhere fast, Twitter reply said they could help, but haven’t. Just gave me a no to text to, which won’t accept texts, and a no to ring that I already had. Rung again to no avail. Can’t answer anything about my overdue refund, disgraceful!!
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mary whitfield
(@MaryMares81) reported
from
Salford, England
@virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish
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🐝-List at Capital
(@BListAtCapital) reported
from
Manchester, England
the Virgin Media advert with the kids singing Nothing’s Gonna Stop Us Now has to be the worst one out there at the moment
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@virginmedia No that’s the problem nobody can tell me!! It’s 103 days since my services were switched off( after my 30days notice) 16th February my services were switched off. I just keep being told that numerous requests have been made to send my refund cheque!
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia are ther problems in east Manchester had no internet since yesterday please advise
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Neil Halliday
(@NeilHalliday9) reported
from
Salford, England
Oi @virginmedia why ******** does my box just record anything it ******* wants.
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SafTheOne
(@SafwanMullaaa) reported
from
Bolton, England
Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I've done all that. Service was restored after two hours, but these breaks in service have been happening for three days now.
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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Peter Lever
(@LORD_VADER_4EVA) reported
from
Bolton, England
@Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia IS IT POSSIBLE SOMEBODY CAN HELP ME. I DONT WANT A FREE TV, JUST MY OWN MONEY BACK! THE CREDIT BALANCE LEFT ON MY ACCOUNT, SERVICES SWITCHED OFF 16th FEB. 111 DAYS ALMOST 4mths! I AM A 73yr OLD VUNERABLE PENSIONER,SICK OF RINGING TO BE TOLD LIES AND FOBBED OFF!
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT
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Andy Mack
(@AndyMackguitar) reported
from
Standish, England
Help @virginmedia Wn6 Standish internet down to 1.53 mbps #keyworker working from home
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia RUNG FOR THE UMPTEENTH TIME FRI 29th MAY. TOLD FOR THE UMTEENTH TIME A CHEQUE BEEN REQUESTED. PROMISED A CALL BACK TODAY FRI 12th TO SEE IF CHEQUE HAS ARRIVED. NO CHEQUE RECEIVED AND NO PROMISED CALL BACK, ACTUALLY KNEW THAT NEITHER WOULD HAPPEN, WHAT A WAY TO TREAT A 73yr OLD!!
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Jon Ritchie
(@JonRitchie2310) reported
from
Salford, England
@virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍁🇬🇧 فیزان
(@fizankhan1) reported
@amiin_khan @virginmedia Their customer service and communication is absolutely shocking. I left sky because they were equally pathetic. Let me know any recommendations on who to go next to.
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Sonia 💕
(@goforsimplicity) reported
No @virginmedia for over 40 min now. And we have this issue almost everyday. What do we pay for seriously... it shows there’s no issues but clearly there’s no internet. #virginmedia #virginmediadown
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Brett Claxmas ❄️
(@brettclaxton) reported
@virginmedia I've texted repeatedly. I've called repeatedly. Virgin continues to not sort the problem. When I get promised a call back I do not get it. Also fyi discussing this over here rather than DMing just makes it easier for scammers to contact your customers and try and trick them.
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Michael Driscoll
(@M_Driscoll_) reported
Hi @virginmedia - eventual spoke to one of your customer services team at 17.30 who couldent help me, when I asked to raise a complaint and to be provided with complaint reference number they hung up on me.
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Michael Tudor
(@MichaelTudor14) reported
@virginmedia The app shows no issues. I log in to my account in web it shows no issues. I phone 03454541111 I am told there is an issue with no resoluiton@time and no option to talk to anyone.
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A̶meen
(@amiin_khan) reported
@fizankhan1 @virginmedia Lool I'm with the same service provider, they literally blanked my complaint. I'm considering leaving when my contract is up.
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James Ferrier
(@JamesFerrier2) reported
@virginmedia @virginmedia Please can you give me the exact cause and issue for incident reference F008677552 please. I'd like to know why so long to fix. Thanks.
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georgia
(@georgiapeplow_) reported
@virginmedia No, the network was working for about 2/3 weeks then disappeared
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Stuart Davison
(@TheMenFromUGLY) reported
@virginmedia My 5ghz wifi signal just stopped working. When I went into the router I found my SSID had been changed to "1" and the password had changed back to the default. Is this a result of Virgin media performing maintenance or have I been hacked?
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Saira H
(@Ssaaiirraa) reported
@virginmedia Yes its been resolved. When I called the team they were playing a message saying they're aware of the issues in the area so no need to wait an hour to speak to someone