Virgin Media Outage Report in Urmston, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Urmston, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Sale, Manchester, Bolton, Rochdale, Stockport, Warrington, Oldham, Macclesfield, Wigan, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Sale |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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Matthew Apps
(@MatthewApps2) reported
from
Salford, England
@v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!
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DJ Nerja
(@CurryInTurry) reported
from
Oldham, England
@virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service
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Jane Mcdonald
(@janemcd051116) reported
from
Ashton-under-Lyne, England
@virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill
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Mike Long
(@Lanky2711) reported
from
Urmston, England
@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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Cardy Camara
(@modchester) reported
from
Manchester, England
@virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
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Jason
(@ph08_jay) reported
from
Oldham, England
@virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭
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Phil Donoghue
(@Phil_Donoghue1) reported
from
Leigh, England
@virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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shane reeves
(@shanereeves1982) reported
from
Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deryck De McBoomer
(@DeMcbot) reported
@virginmedia The Internet has gone down yet again in the KY11 8JA area of Dunfermline. What is going on ?
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Andy Phillips
(@APhillips1962) reported
@virginmedia Oh 5 mins later internet goes down yet again surprise suprise I suppose you want silly money get out of contract a contract for a service I’m not getting especially when most needed thank god I got mobile data an thank god that ain’t virgin
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oppy
(@kingslayermark) reported
three different virgin media employees trying to offer me a reduced rate like ,, besties how many times do i have to say i have moved home ,,,, i do not need the damn contract anymore
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Andy Phillips
(@APhillips1962) reported
@virginmedia And I know expect me sit on phone yet again for half hour plus and hope I don’t get cut off, no. I’m realistic to accept there may be the odd issue but Jesus not to this extent and customer service is shameful
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jmelia123
(@jmelia123) reported
@virginmedia customer of 10 years. Next contract taken out 30th of July. Been charged for new hardware and price that was not agreed. Literally 5 hours of calls and I am being given lip service and lied to
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🇬🇧Michael P🇺🇦
(@MichaelP9421) reported
@WendtheWalker Virgin Media for customer service!!
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RobertsofWillenhall
(@RobertsofW) reported
@virginmedia All it says everytime is you are aware of the problem and an engineer is on his way , its happened again now , its ridiculous can sombody please advise as to what is going on its nearly been a week of disruption, not good enough.
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marbleheadjohnson
(@scatmuncher) reported
@virginmedia..I just signed up for Virgin Media but your customer services are an absolute nightmare, could someone contact me direct please..
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Louise Upchurch
(@Loulou_Uberkirk) reported
Hello @virginmedia please can we cancel our contract. We’ve called 3 times today to do so and been hung up on each time before the cancellation being confirmed.
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A.P
(@Amit91987) reported
@virginmedia I have tried reaching out via phone and the what’s app number provided. No luck. I have spent hours trying to get the issue resolved and when a manager calls me, I return the call and they have not called me back with regards to my package being changed!