Virgin Media Outage Report in Urmston, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Urmston, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Manchester, Stockport, Warrington, Bolton, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Macclesfield and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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John Farrar
(@Johnnyfstoke) reported
from
Cheadle Hulme, England
@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @AmazonUK I’ve got Virgin Media, there not bad
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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Mark Clifford
(@MarkClifford86) reported
from
Manchester, England
@virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!
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Chris Sudworth
(@kingsnoots) reported
from
Golborne, England
Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
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PAB the Grouch
(@PAB190968) reported
from
Manchester, England
@DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Nope. I have username already selected to my email address, password filled in on both fields, security question drop down selected and answer given in the field, and date of birth drop downs all selected. There’s nothing else I can select or that hadn’t been filled in now.
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Andrew Taylor
(@Andy_P_Taylor) reported
from
Salford, England
Having an absolute nightmare ordering a phone from @virginmedia ! No record of complaint logged, prices keep changing, order placed online last night and now no record of it! Shouldn’t be this hard to get a phone!
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Salford, England
@virginmedia Hi. I tried rebooting the router but without any luck. It’s the only device I’m having an issue with. It should connect when I press the WPS button on the router but it’s not connecting and timing out.
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@virginmedia disappointed to say the least. Customer for 5 years, out of contract, bill is £120 a month, Phone up to renew and negotiate, no offers. Despite Amazon being a new competitor for sports and the mobile experience being infinitely better with them. Package cancelled.
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
There is a problem with the internet in M46 0HU @virginmedia
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Adding a character and then removing that character worked. By pasting the password in, it wasn’t accepting the password regardless. It needed a character to be manually added. I’ve never seen that before on any password fields on any other site, seems like an API issue maybe.
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Gordon Turner
(@gordonturner71) reported
from
Warrington, England
@virginmedia Your customer service is shit and thankyou for destroying my driveway, Iam sorry I took out my broadband with you now. Cant wait till it finishes.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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shivam patel
(@QprShivvy) reported
@virginmedia Nothing sorted and ur team do not know anything about ur products or services. You give me a price then transfer me to another member who increases that. I'm frustrated with ur service 😡😡. So why the fu** is your call team hanging up on me.
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adrienne.
(@aidyyyxo) reported
@virginmedia how are you going to put the phone down after having me on hold for over an hour and no it wasn’t accident.
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a118
(@w118adrian) reported
@virginmedia Have you got access to do everything you need for us for there? Access to account and billing info? Tech support?
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shivam patel
(@QprShivvy) reported
@virginmedia Utter nonsense. Fraudsters calling my line saying they are @virginmedia. Called to get this number blocked and sort out my other issues but noooo. Its all fu***** bullocks good for nothing company. Over 1 hours phone call including 40mins on hold. Call transfer after transfer
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Chris Frost
(@Divefrosty) reported
@virginmedia Your customer servicing skills are rubbish. It took 2 months to get my in-laws landline up and working after they asked to switch back to you and the end result was they lost the number they had had for 25 years and have a £200 mobile phone bill from chasing you!!
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Kev Browne
(@kevbrowne77) reported
@virginmedia would never recommend your service, 3 hours on hold then line went dead, two weeks trying to speak to someone about a fault is a joke , Another provider needed
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SW Photography
(@WestyMusicTog) reported
@virginmedia going up to £56 pm ....I can get the same package £29.99 if I'm a new customer!!!!! disgraceful.
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Mairéad Rose
(@MaireadRG) reported
@virginmedia @virginmedia I raised a complaint with you in November - when will someone contact me???
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Krittika Ray
(@ray_krittika) reported
@virginmedia absolutely shambolic internet connection for the past two days. Called yesterday and was told it was a temporary problem, but it has been just as bad all day today. Two people working from home in utter disarray, and no sense of urgency from virgin to fix it.
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Kayleigh Taylor
(@kayltaylz) reported
@virginmedia Okay so I’ve done this since yday & haven’t got anywhere. I was being transferred to a team. No answer & now restarted over at 8am this morning & still haven’t spoken to a human. Surely you’re in breach of contract if I can’t get WiFi in a room when it’s never been a problem B4.