Virgin Media

Virgin Media Outage Report in Urmston, Trafford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Urmston, Trafford, England 12/14/2025 12:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Urmston, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Warrington, Salford, Stockport, Wilmslow, Oldham, Altrincham, Wigan, Sale, Knutsford and Rochdale.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Wigan, England

    @virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs

  • DannyMcCann9 Danny McCann (@DannyMcCann9) reported from Bolton, England

    @virginmedia Refund please.... £26.00.... quality is crap...

  • Kennicus7 Charlie SB 🐝 #33 /// (@Kennicus7) reported from Bolton, England

    @virginmedia paid for boxing and the signal keeps going

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband

  • unlovedlongsigh Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”

  • Whosyourdaddy19 Danny Peacock (@Whosyourdaddy19) reported from Manchester, England

    Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Manchester, England

    Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable

  • ggfeb62 geoff george (@ggfeb62) reported from Oldham, England

    @ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡

  • oafc617 OAFCDambuster #MHFA (@oafc617) reported from Oldham, England

    @virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!

  • Petchelli chris petchelli (@Petchelli) reported from Rochdale, England

    @virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Sigh. Yet another @virginmedia broadband issue where it’s gone down. Again. Feels like this is a monthly thing now.

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @virginmedia desperately in need of some help

  • CoZWeLL CoZWeLL (@CoZWeLL) reported from Bolton, England

    @virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?

  • wesgrundy Wes Grundy (@wesgrundy) reported from Bredbury, England

    @virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AnsarTrey5 Champagne Papi (@AnsarTrey5) reported

    @virginmedia hi. I have to call you every 2 years to discuss your ridiculous price changes. Last time I waited 2 hours to get through to someone. I just called now and for no reason whatsoever, the call dropped. It does this every time. I know your service is shocking, why?!?!

  • careysgirl50 californiagirl1994 (@careysgirl50) reported

    @virginmedia Reset the hub and it’s still very slow

  • AliAlimilburn Ali (@AliAlimilburn) reported

    @virginmedia how do I raise a complaint via the web when you have now closed my account? Still chasing the refund I’m due 3 months on

  • mrchuckbrown Chris Brown (@mrchuckbrown) reported

    @virginmedia Useless. I’ve called team on many occasions and had many awful conversations, I’m not wasting my time on it again. I need someone senior to expedite this as on VM current timeline it would be almost 3 months from signing contract to installation - probably longer with more delay

  • Spacemans Aaron Quinn (@Spacemans) reported

    @virginmedia Still not working, it all got connected about 5 weeks ago but it’s my first time plugging the box into the tv

  • spookyabs hormonal ***** (@spookyabs) reported

    very much hate talking to @virginmedia i just want to cancel my contract and get the final bill why cant i just email and do this???? i know i have an early cancellation fee why cant u just LET ME CANCEEEEEEL

  • BiddyBike Birdy (@BiddyBike) reported

    @virginmedia Totally unnecessary obstructive procedure, contrary to good sense, of dubious legality. Like I first said, goodbye. I've had more than enough of your appalling customer "service".

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • StuartLargeARB Stuart Large (@StuartLargeARB) reported

    @virginmedia you sent me a lovely letter about my complaint, you suggested I call your technical team. You didn't provide the number to call... And the problem is I HAVE NO SIGNAL to make a call!

  • CiaranWest Ciarán West (@CiaranWest) reported

    Virgin Media Wi-Fi Guarantee is them literally charging you a fiver extra a month to provide the service you were already paying them for, and if they fail you have to sue them to get your fiver back.