Virgin Media Outage Report in Urmston, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Urmston, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Salford, Oldham, Manchester, Macclesfield, Rochdale, Stockport, Bolton, Dukinfield, Hyde, Irlam, Warrington, Wilmslow, Altrincham, Wigan and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
TV | |
| Macclesfield |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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Kieran Stockton
(@KieranStockton) reported
from
Macclesfield, England
@virginmedia Upgraded my TV package yesterday. New Channels still not working.
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia IS IT POSSIBLE SOMEBODY CAN HELP ME. I DONT WANT A FREE TV, JUST MY OWN MONEY BACK! THE CREDIT BALANCE LEFT ON MY ACCOUNT, SERVICES SWITCHED OFF 16th FEB. 111 DAYS ALMOST 4mths! I AM A 73yr OLD VUNERABLE PENSIONER,SICK OF RINGING TO BE TOLD LIES AND FOBBED OFF!
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SafTheOne
(@SafwanMullaaa) reported
from
Bolton, England
Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram
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David Brice
(@globalholidays) reported
from
Cheadle Hulme, England
@virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted
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Neil Halliday
(@NeilHalliday9) reported
from
Salford, England
Oi @virginmedia why ******** does my box just record anything it ******* wants.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia RUNG FOR THE UMPTEENTH TIME FRI 29th MAY. TOLD FOR THE UMTEENTH TIME A CHEQUE BEEN REQUESTED. PROMISED A CALL BACK TODAY FRI 12th TO SEE IF CHEQUE HAS ARRIVED. NO CHEQUE RECEIVED AND NO PROMISED CALL BACK, ACTUALLY KNEW THAT NEITHER WOULD HAPPEN, WHAT A WAY TO TREAT A 73yr OLD!!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
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Em
(@dizzytix) reported
from
Warrington, England
@virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
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mary whitfield
(@MaryMares81) reported
from
Salford, England
@virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Dewing 🇬🇧
(@StephenDewing) reported
@virginmedia Whether you made money off it or not its irrelevant. I still got charged for two phone calls when a simple option via your website would suffice. Let's be honest I can mould and manipulate my package for free any way I like. To cancel it costs me money - go figure!
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James
(@Jaiiskii) reported
@ncar_22 @virginmedia Yeah, all I wanted to do was cancel my package, which they wrote to me to do so if I wanted 😒
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East Kent
(@rikck) reported
@virginmedia WHY DO YOU PURPOSELY MAKE IT IMPOSSIBLE FOR CUSTOMERS TO DOWNGRADE THEIR PACKAGE? I ‘PHONE 150 BUT YOUR STAFF ALWAYS CUT ME OFF. YOUR STAFF HAVE NOW PASSED A COMPLAINT ON THE COMMUNITY FORUM TO MANAGERS BUT NOW I AM BEING IGNORED. DOWNGRADE MY PACKAGE!!!!!!!!
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🌿Rebecca⛲
(@Re6eccaBoo) reported
@virginmedia He went off and checked and then said it would take 24 hours so he would call me to check it was sorted today. There is some issue because it is a new sim. I just wanted my old number so wanted to keep that sim and put it in my new phone.
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Kanu’s hattrick
(@hrhhootiewho) reported
@virginmedia ive spent 3 hours over the past 2 days trying to get through to someone to cancel my contract. Continued poor performance makes me want to leave faster
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Vikas Khatri
(@vikaskhatri1976) reported
@virginmedia Due to delay in getting this right from your team on the first or second call, I loosed out on the best sim deal which is no longer available now... Really horrible experience during the sales process, I can imaging how horrible the services can be now for me....
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Melissa
(@AfterDark_16) reported
@virginmedia Better connected lol broadband not working again been cutting out for days, phone helpline and get cut off before you can speak to anyone as the house phone runs through the broadband now. Online status says your good and book technican. Then get a text to say problem in area 🙄
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inF Embo
(@AyyEmbo) reported
@virginmedia Been on the phone to them for over 40 minutes trying to find the problem. Been going on for months. I don't understand why paying for a service that not working. Also why is my IP static? When virgin media state on website that it's dynamic?
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M 💙
(@settolove86) reported
@virginmedia Our service has been down since 11pm last night, absolutely no customer service, we cannot get through to anyone. Unacceptable.
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Nathan
(@ncar_22) reported
@Jaiiskii @virginmedia That is awful!