Virgin Media Outage Report in Urmston, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Urmston, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Bolton, Wigan, Stockport, Rochdale, Cheadle, Oldham, Warrington, Salford, Hyde and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Sale |
Total Blackout | |
| Manchester |
Internet | |
| Bolton |
Phone | |
| Manchester |
Internet | |
| Wigan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia can you get someone to contact me about Complaint reference: C-2503211445.
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Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?
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Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.
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Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@jazzyjen1986 @virginmedia BT went down Jenna but watching via something else
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia help needed with constant dropping out of internet. Very frustrating
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Janine Brennan
(@JanineB66963873) reported
from
Salford, England
@virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like
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David Mcleish
(@DavidMcleish11) reported
from
Wilmslow, England
@virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat
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geoff george
(@ggfeb62) reported
from
Oldham, England
@BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Goodwin
(@AnnaGoodwin6) reported
@virginmedia We have called every day since Wednesday only to be told you are working on the issue! We called this morning as we both work from home and the internet drops out every 15 minutes and we were told by 3pm the issue would be resolved. Can I request an engineer to be sent out please
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The Godfather
(@Nick_Cooksley) reported
@virginmedia I have a complaint to make. My grandads car was damaged by a covering around a manhole that was blown by the wind. You are still denying it even happened and won’t pay for the damages. You are accusing him of being a liar. This is causing him great distress.
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Nicky
(@Its_Me_Nicky_) reported
@virginmedia No it’s okay, I’m just going to cancel @virginmedia 👍🏻
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Taavi
(@TaaviTV) reported
@virginmedia He did say we are low priority as we have service even though it's poor and it's now effecting my workflow hence why I'm trying to reach out to you guys for help I understand that it maybe a little while but having some info will be piece of mind
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Cushy cow
(@CowCushy) reported
@virginmedia The lady in India asked why ,tried to persuade me to stay but i kept telling her id already actioned a new provider,that my landline was already moved to said provider and i needed to cancel. After 22 minutes of this she told me the cancellation would happen 8th March .
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EmbyTVx
(@EmbyTVx) reported
@virginmedia @RealTigz Whoever this is, please take this seriously for once, you guys are completely ignoring whatever the issue is and it's causing my man to not be able to actually do his job properly. Yes, Virgin Media is throttling his connection, there is no way around that with any excuse.
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daniel laurens
(@dandolf08) reported
@virginmedia I have had to cancel with my previous provider, as I've set up a 18 month contract with you. I spoke to one of your call agents today, he said the best you can do, is offer £20 good will payment. Even though he admitted that it was Virgin who 'forgot' to contact TalkTalk!
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Tigz
(@RealTigz) reported
@virginmedia Iv done this multiple times with you guys, it never gets anywhere. 5 different "teams" have came out to see if theres anything wrong and nothing changes. I am receiving 8 upload speed when I pay for 50 upload. This is for both lines (RESIDENTIAL & BUSINESS)
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The Godfather
(@Nick_Cooksley) reported
@virginmedia The latest email received has essentially stated that unless he receives legal advice it will be going no further. As stated before this is not acceptable as it has caused damage to his car and your complaints team is implying he is lying about what happened.
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Tornado PC Repairs
(@tornadopc) reported
@dandolf08 @virginmedia Don’t hold your breathe getting @virginmedia to sort anything I’ve had issues and a complaint running ages, now they sent me a completely unrelated ‘resolution’ with someone else’s name !! Wonder myself why I bothered moving to them as well!! Guess phoning again for same crap