Virgin Media Outage Report in Urmston, Trafford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Urmston, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Wigan, Sale, Warrington, Oldham, Stockport, Bury, Rochdale, Wilmslow, Altrincham, Salford and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Bolton |
Total Blackout | |
| Wigan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I think I have the correct login details as he told me to use the one I used when ringing 789
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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john mccoll
(@codge123) reported
from
Warrington, England
@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
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Elliott
(@ElliottAstle) reported
from
Oldham, England
@virginmedia I know your prices increase but going from £46 to £72 is ridiculous. Will defiantly be calling ASAP to cancel my contract and go with someone who provides the same service for a lot less.
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
**** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia OL2 here .. did you lose your signal prior or is this a coincidence 🤔
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Richard Hughes - TWM.News 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
Down here too in Manchester/Lancashire. #virginmedia
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Clario73
(@ClaireW15691381) reported
from
Warrington, England
@virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia We got this too ... where do you live? ... because we lost our signal all day from waking up at 5am till 6pm Friday literally immediately before this happened!
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
@virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I hope you can help as I have lost access to my mobile account for some reason ie the captcha just keeps reloading - only had it for over 10 years getting mighty naffed off that I can’t see bills
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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𝙆𝙞𝙩𝙆𝙖𝙩
(@MattWellock) reported
from
Manchester, England
Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Gipp
(@Stupacabra) reported
@Dikiminster @virginmedia Sorry to butt in, saw this on my feed and just want to agree wholesale about how poor the service is - TV that barely works, embarrassingly slow wi-fi.
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Syed Hur Hamdani
(@Hur01) reported
@virginmedia All is back now but really the service with virgin has been terrible lately. Little communication or information on what the issue is and when it will be resolved
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Darren colours comics
(@Dikiminster) reported
After 21 years, it's time to leave @virginmedia Absolutely terrible, non existent customer service. Shite tv box. We have up on the broadband years ago, too. What's Sky like? I'm guessing just as bad...
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CNB
(@CNB06685879) reported
@virginmedia I have tried to resolve a billing issue for 5 months now and I have had to ring every month. Each time I have rung, I have spoken to a different person and I have been told a different story. There is no written confirmation after each conversation
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The Leeds Enthusiast
(@EnthusiastLeeds) reported
@virginmedia I am having the same issues again today. I have reboot my box several times. It's been on going for days now
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Medium Ben
(@BenThurston) reported
@SarahBreese @virginmedia Not kidding, they're the worst company I've ever had to get any customer service from.
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🇿🇲 lungowee 🏴
(@lungowe) reported
The month i’m moving out virgin media’s WiFi becomes consistent after months of being crap. Sod’s law
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Zan
(@zan_zan13) reported
@virginmedia I just spoke to your customer service who said issue will be fixed tomorrow. My picture is still very pixilated...
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☆🧙🏻♂️🅁🄰🅉🅉🄻🄴🄳🄰🅉🅉🄻🄴🎮☆
(@DaZCONTROL) reported
@virginmedia I'm having issues with the internet service in the east Midlands UK my speed and everything seems to be running fine and I've reset all my equipment but I still keep getting disconnected constantly are there any current issues?
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Michael Cuddington
(@cuddy271) reported
@johngittins19 @virginmedia 1,130 Mbps is their aim but you've only got to look at customer feedback and that is a dream there is no consistency ,but they do guarantee a download speed of 565Mbps about half of what is expected and that speaks volumes.