Virgin Media Outage Report in Urmston, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Urmston, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Wigan, Salford, Oldham, Sale, Stockport, Hyde, Dukinfield, Wilmslow, Ashton-under-Lyne, Rochdale, Warrington, Altrincham and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
TV |
Community Discussion
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Virgin Media Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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Steve Ward - Wardy 🇬🇧🐝
(@25wardy) reported
from
Stockport, England
@virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia So fed up with this lag, @virginmedia so glad to get rid of your hub3 soon how much would that router cost you £2.00 is it worth the mither you cheap scum. Just saying, I will be off soon, but don't like VM. Never ever again.
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Cleartwo
(@CleartwoIT) reported
from
Stockport, England
@vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure
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Rob Evans
(@robevansphoto) reported
from
Urmston, England
@virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.
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claire
(@cml0702) reported
from
Manchester, England
@virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡
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NM
(@duckmall) reported
from
Macclesfield, England
@virginmedia just been trying to get package adjusted and price reviewed as don’t need your TV anymore, just broadband and phone - have wasted 45 mins on the phone so far, told to call back in a week when discounts will be loaded on system - who do I speak to, v poor !
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Nadeem
(@nadeem030986) reported
from
Rochdale, England
My internet is not working and why do I have to wait 17th April but it ok for you take money out my account for service you have failed to provide @virginmedia ol162jz 96
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.
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Bob
(@bob9958) reported
from
Sale, England
@virginmedia I have just tried to run a test on your website and guess what....... there is a problem with that page/service right now!!!! We're sorry this isn't the page you wanted This part of the site isn't working at the moment, but it'll be up and running again soon. 1/2
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💛🇨 🇱 🇦 🇷 🇦 💛
(@Claraunicorn112) reported
from
Oldham, England
@virginmedia I’ve had enough we had a cable fitted to make our WiFi ‘faster’ and since then the WiFi has been down twice. And it’s not just this time there has been many other incidents in the past 😡🙄sort it out, sort it out
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♡♥Lady Chrissy mcfc♥
(@chrissy_mcfc) reported
from
Manchester, England
@virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬
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toewad1
(@toewad1) reported
from
Salford, England
11 days and counting to get my new FTTP Broadband, get this @virginmedia crap out of my house, so bad so so bad for gaming lag, lag, lag, even if my @BT is crap and I will let them know if it is, but I will never go with @virginmedia ever again!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.
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Usman
(@uah9) reported
from
Manchester, England
@virginmedia @Saurav Wow this is really bad, I would definitely report this to watchdog. Unacceptable
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I think 10 years + with you is enough now, I will have more choice, I can use my own router without messing with that cheap problem filled hub 3 and it is crap read the reviews.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is gaming lag, as I have said many times it's not the broadband going into the hub 3, it's what comes out of it on the xb1 just lag every game, I'm not in contract with you & @openreach fttp has been installed on my street so I will cancel soon I will never use VM again.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
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Tabatha Coleman
(@TJC1974) reported
from
Ashton-under-Lyne, England
@virginmedia I have been having problems with my WiFi for the last couple of weeks. I spoke to someone earlier this week and they were able to help short term however I have now lost both internet and tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MadameTrashHeap🕷
(@MadameTrashheap) reported
@cinemanfilms @virginmedia @virginmedia There is definitely a wide outage in NW5 - our whole street here has had no broadband access for the past 90mins, just green flashing light on the router. Virgin page saying all is well - it is not.
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jack waterman
(@jwaterman1996) reported
@virginmedia @LisaMillerrrrr @virginmedia Terrible customer service. I contacted their text service three days ago regarding a billing query and I've been passed between 9 different people claiming to be managers. I've been passed around text services, insulted, lied to, accused of lying.
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PLAGUE || roodolpha
(@roodolpha2) reported
@virginmedia I rebooted the hub yesterday yes, the network has all of its own admin settings and not allowed to touch them due to my rent conditions. Apologies this seems q waste of time as I can't do anything
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nisha.
(@NishaDoesnt) reported
@virginmedia Changing the estimated fix time to 4 hours right as it reached the previously indicated fix time was very disappointing. Would have appreciated a more timely update since this is causing major disruption to everyone that is wfh and needs to be in contact with their employer.
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Sonali
(@sonalilakhani_) reported
@virginmedia you need to tell your staff to stop hanging up on us when calling to resolve issues & to stop lying etc. It's rude and pathetic. Fuming.
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Lucid Computer Solutions
(@lucidcstowers) reported
@virginmedia Sorry I don't think going on forums will help with this, customer could really do with some Virgin Technical Support. Can you DM me so I can provide you with their details please?
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Carol-Lynn Richmond
(@carolrich36) reported
@virginmedia your call staff are a disgrace,your engineers are a disgrace,your entire service is an utter disgrace threatening customers really isn’t good customer service & to be honest you’re lucky I haven’t told you where to shove your service yet
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mr 123ri
(@dair_mr123) reported
@virginmedia why do you charge a customer the same price when they drop a service from their package ?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻
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Julian Druker
(@Julian5News) reported
@virginmedia no but it happens all the time in this area (it’s a constant topic on the Nextdoor app) and it’s never listed. It is disastrous when you’re WFH