Virgin Media Outage Report in Urmston, Trafford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Urmston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Urmston, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Sale, Rochdale, Wigan, Warrington, Oldham, Bury, Stockport, Cheadle, Macclesfield, Wilmslow, Ashton-under-Lyne and Salford.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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Therese Costello (@ThereseCost1969) reported from Ashton-under-Lyne, England
@virginmedia yet again I have no service estimated repair tomorrow! Absolutely shocking service looking to change provider now. Would never ever recommend Virgin to anyone. It’s the 8th time in 3 weeks we have lost all service and I pay for top speed it’s simply not good enough!!
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Huw Matthews (@HuwMatthews1) reported from Salford, England
@virginmedia Still no response and no internet connection. Cannot get though to your call centre either. We have been paying for a service we are not receiving for weeks. Please respond ASAP.
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Paul McDermott (@pauldmcdermott) reported from Newton-le-Willows, England
@a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼
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Gareth barlow.... (@Bwfc1976) reported from Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Anna Taylor (@lizzielichfield) reported from Salford, England
.@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.
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Adam Yates 🐝 (@AdamMYates) reported from Sale, England
@virginmedia how for I go about getting a new broadband hub please - having so many problems with the current one #workingfromhome #schoolingfromhome
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Steven (@Smrandall76) reported from Salford, England
@elDiabloRojoUK @virginmedia Cancel your direct debit and they'll phone you soon enough. 👍
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Steph Nash (@Stephjjmn) reported from Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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lucy (@lucyolix) reported from Salford, England
Sick of using my data cos virgin media is crap
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susan booth (@suziplumbo) reported from Manchester, England
@mullsymcfc @owensherratt @jayblue1970 Wait till McDonald’s open 2 hrs they where queuing makes me wish I was in the middle of nowhere with no virgin media signal
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Stew 🏃♂️🐐 (@StewRuns) reported from Wigan, England
Dear @virginmedia the wifi out of your router is ****!
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Yer Man (@Drawski5) reported from Bury, England
Working from home today with loads of interruptions so thought I’d catch up after 4pm, then just before 5, Virgin Media down yet again. Virgin must sort itself out! Lots of people relying on Broadband to work & it’s down again.
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Mia Grace (@miagracee6) reported from Wilmslow, England
Is anyone else’s internet playing up this last half an hour.. virgin media r a pile of **** #virginmedia #wtfisthis #shiteinternet
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Matt D (@nmb340) reported from Manchester, England
And its dropped yet again. Once more and I shall cancel my direct debit. No point in paying @virginmedia for a service they appear unable to provide!
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Jenny (@Orko77) reported from Manchester, England
So glad my backup unlimited @giffgaff data has expired just in time for @virginmedia to go down. Sod's law. #FirstWorldProblems
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Steven (@Smrandall76) reported from Salford, England
hi @virginmedia Nice to see as a current customer you want to charge me almost 25% more than a newbie for less stuff. Rubbish that
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Nono Knight (@mak_nono) reported from Salford, England
@onioncityblues @Arlandria_II Easy tiger! We would never do that!!! But the virgin media t**t who decided to overtake us whilst my arm was up to turn right would do well with a little stay behind bars.
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Cray Mac (@CM_Manc) reported from Oldham, England
@virginmedia internet down nothing working please help.
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rich cutts (@Cuttsrich) reported from Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Ryan Jackson (@RyanJackson____) reported from Ashton-under-Lyne, England
@WHU_Jamboo @VodexGaming @virginmedia Actually a piss take this shit 😂😂 deffo gonna try n convince my dad to get rid of them 😂 have them for My phone & WiFi and it’s actually embarrassing how shite they are
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rach (@aitch_R_aitch) reported
Hello @Plusnet 👋 still no #broadband i want my 50quid back-paid for full installation,get left without any service!Your CS rep very unhelpful! I thought #virginmedia were bad,at least I had broadband! Full installation should include checking the line - no?! 🤔#Rubbish
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Purple Star 🕷️ (@EtoileViolette) reported
@virginmedia I have now for the fourth time in your app chat been told I'm being passed to the tech team. Every time, they put me in a queue then I end up back with the billing team who promise I'm with the right person then say they can't help. What do I have to do?
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RetroWrestling (@RetroWrestling) reported
Never thought we'd have to contact @cedrsays regarding @virginmedia charging us too much per month for our package to what was verbally agreed, & never responding to multiple calls, emails, letters. Nearly 6 years loyalty & this is what you get. Terrible way to treat a customer.
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Robert Smith (@RobertS23752158) reported
@virginmedia I am attempting to cancel a contract on a flat in Bristol.. Virgin media expects me to pay for a templated letter of cancellation from some other company called cancel contract or something in Kafkaresque language that also expects us to sign a contract for this company!
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Akii (@akii_ito) reported
@virginmedia And to clarify, I've given my details 3 times (which the bot didn't understand, neither the details nor the issue), and FINALLY got connected to Tenzin, and because I was busy, I replied an hour and a half later to be responded to by the bot.
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Luke James (@L_Nag95) reported
@AshAlmquest @virginmedia Because they’re terrible it’s about as stable as a drug addict.
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Akii (@akii_ito) reported
@virginmedia Also seem too busy to help via text. I'm being sent to the stupid bot every time I reply. Would seem if I don't reply as soon as possible, I get my progress reset and have to start answering the stupid questions again, with a bot that clearly doesn't work. This is disgraceful tbh
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Sam (@Sam_Rigg1) reported
@virginmedia The status page never says there is an issue when I check it as a result of slow speeds.
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scott (@ttocs84) reported
@virginmedia No. I literally signed up and it gave me two options for dates to get broadband out and that was 21st or 22nd then day later email saying it’s now 8th of jan. The outside work isn’t done by virgin so they can’t help with that which is poor.
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Robert Smith (@RobertS23752158) reported
@virginmedia I am attempting to cancel a contract on a flat in Bristol.. Virging media expects me to pay for a templated letter of cancellation from some other company called CIA cell contract or something in Kafkaresque language that also expects us to sign up a contact for this company!