Virgin Media

Virgin Media Outage Report in Urmston, Trafford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Urmston, Trafford, England 12/28/2025 09:35

December 28: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Urmston, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Rochdale, Stockport, Macclesfield, Salford, Bolton, Dukinfield, Hyde, Irlam, Warrington, Wilmslow, Altrincham, Wigan and Sale.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester TV
United KingdomManchester Internet
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

  • Woolfie30 Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • KerryKez7 Kerry Louise (@KerryKez7) reported from Urmston, England

    Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

  • jimmysteamboat jimmy (@jimmysteamboat) reported from Manchester, England

    @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

  • SiManM20 Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • twiddlemeister Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, England

    Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

  • andym1908 Andrew (@andym1908) reported from Warrington, England

    @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • Laura_May_Ness Laura May (@Laura_May_Ness) reported from Manchester, England

    Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia It's nothing you can help with on twitter unfortunately 😞.

  • blokealex alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • bigdave22003388 Dave (@bigdave22003388) reported from Manchester, England

    @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

  • nathangreen101 Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia That's just an automated service that sends me to the app. So still unresolved.

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

  • Kellywalsh758 Kelly Walsh (@Kellywalsh758) reported from Stockport, England

    @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

  • TTPhoebe Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • SiManM20 Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Damien48forest Damien (@Damien48forest) reported

    @mazng6 @virginmedia Our internet is down again in Cork Street, is there an issue on your side @VirginMediaIE ?

  • emilly_fleece Emily Horner (@emilly_fleece) reported

    @virginmedia I also found they had my forwarding address wrong despite providing it yesteday and would have to speak to another different department to sort out moving the last bill forward (you're charging me for disconnection a month after I've left). Please can you fix this. #virginmedia

  • Baggieslad1234 carl willis (@Baggieslad1234) reported

    @kate_wba @O2 I'm with Virgin media and no complaints. I'd most likely be with someone else but they offered me a Sim card for free alongside my TV and internet package so too good to turn down.

  • HC7711 HighClone (@HC7711) reported

    @VirginMediaIE @TonyBar55045834 @virginmedia Yes, in Dublin 8 there is no internet as well. Please urgently update us with ETA on a fix. We are all working from home as you can imagine.

  • aa1le1ab1 George Carthy (@aa1le1ab1) reported

    @virginmedia Broadband now down again in the area (Ballyfermot D10). Ridiculous. I hope Virgin Media are taking these outages into account in our next bill.

  • Kerry3011 Kerry Taylor 💙 (@Kerry3011) reported

    @virginmedia Well it’s thanks to my idiot neighbors who not only cut the wire but they put concrete over it so now no tv or internet for 2 weeks 🥲

  • cat_cusack Catherine Cusack (@cat_cusack) reported

    @virginmedia broadband down in Dublin 6. Can you please sort this out?

  • ngolinhh Chí Linhh (@ngolinhh) reported

    @virginmedia Broadband down in Dublin 12, Drimnagh. Can we fix this issue as soon as possible? I am waiting to log in to work

  • MekeWhy krispy (@MekeWhy) reported

    @virginmedia Sorry I was without internet access to reply, I’ve a Hub 3.0 and difficult to even watch Instagram stories, I’ve to use my cellphone network frequently

  • RickHolland_UK 尺ノᄃズ (@RickHolland_UK) reported

    @virginmedia Says there's no prob in area but its doing the green light flashing it did the other day when it was a known problem.