Virgin Media

Virgin Media Outage Report in Urmston, Trafford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Urmston, Trafford, England 05/29/2025 00:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Urmston, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Bury, Oldham, Stockport, Wigan, Warrington, Sale, Salford, Wilmslow, Macclesfield, Rochdale, Altrincham and Leigh.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomBolton Internet
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    This situation with the unstable and unreliable @virginmedia broadband service is unacceptable and untenable, my work and business depends on this service and I am unaware of any 'Act of God' scenario that has informed this situation, at least you have not bothered to contact me.

  • ggfeb62 geoff george (@ggfeb62) reported from Oldham, England

    @BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.

  • lynielou72 Lyne (@lynielou72) reported from Warrington, England

    @virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.

  • Coultas DC (@Coultas) reported from Manchester, England

    @virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia help needed with constant dropping out of internet. Very frustrating

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia The issue is this has been a daily problem, your customer wants this fixed, it's like taking your car to the mechanic everyday to fix whatever is wrong with it, it begs the question, what is the problem in Manchester that the engineer has had to return daily to fix, since Sunday?

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting

  • IamNickRoper Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia can you get someone to contact me about Complaint reference: C-2503211445.

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisszumilo Chris Szumilo (@chrisszumilo) reported

    @virginmedia tour fault checker simply does not work! There is a network fault in my area. The Internet keeps going down and when it's up then the speeds are slow. Cannot get through to your customer services. This has been going on for over 24 hours. Escalate this!!!!!!!

  • 1mm31 stacey webb (@1mm31) reported

    @virginmedia is there an issue for phone and broadband in st16 as My in laws have total black out and are elderly. They don't have these facilities to contact you yourself. They rely solely on their landline and broadband

  • Beechcanteach The History Teacher (@Beechcanteach) reported

    Currently on the phone to @virginmedia who are increasing our £81 monthly to £101 (because they can) and when we explain we can't afford that increase they say we can cancel as long as we pay an exit fee. We are 12 months into our 18 month contract....1/2

  • brittan00315381 brittany (@brittan00315381) reported

    @virginmedia My bill is usually 15th each month, I've switched to another network last week but haven't received my final bill yet. Do you know when I will receive it

  • COURTNEY_JAI95 Courtney-jai (@COURTNEY_JAI95) reported

    @virginmedia not happy my Internet is down which means my TV is down , I expect to be compensated for this. Extremely annoying considering the price of my sky sports every month and the quality it's broadcasted at I get better quality streaming then from a live TV feed.

  • pras3000 Pras K (@pras3000) reported

    @rohit_s_basra @virginmedia My TV and broadband stopped working on Sunday evening at 19:00. Service returned at 12:30pm. I missed half a day of my work. Not happy

  • Sniffer1967 TheStreetsAreOurOwn (@Sniffer1967) reported

    @virginmedia Yes 26th April!!! A full SIX WEEKS after the original date you gave! What sort of goodwill gesture can you offer them?! Nearly 80, rely on home delivery shopping, had no phone line for 6 weeks and no internet!! I can give you account details so you can help their situation?

  • abwales4 Andrew Breading 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@abwales4) reported

    @cafc4ever1 @virginmedia That's poor from @virginmedia

  • Emmalouh501 Emma (@Emmalouh501) reported from Halton, England

    @virginmedia I’m constantly just being passed from pillar to post. Not one person has taken any ownership of trying to solve this issue.

  • CaroStealsCats Caro. Pls send cats. (@CaroStealsCats) reported

    @virginmedia I’m having issues in E4 8 area - service check says there’s no issues but wifi is completely down