Virgin Media

Virgin Media Outage Report in Urmston, Trafford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Urmston, Trafford, England 09/18/2025 00:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Urmston, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Hyde, Manchester, Oldham, Bolton, Salford, Wigan, Dukinfield, Stockport, Wilmslow, Ashton-under-Lyne, Rochdale, Warrington, Altrincham, Macclesfield and Cheadle.

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City Problem Type Report Time
United KingdomHyde Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • shazzawarrior18 Sharon Wilmot (@shazzawarrior18) reported from Bolton, England

    @virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service

  • MOL_FSG Chris molyneux (@MOL_FSG) reported from Warrington, England

    @CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!

  • R_to_the_D The Mad Hatter (@R_to_the_D) reported from Hindley, England

    @virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up

  • sallyshaw5 Sally Shaw 🐝🐝 (@sallyshaw5) reported from Stockport, England

    Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!

  • Phil_Donoghue1 Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England

    @virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻

  • Lanky2711 Mike Long (@Lanky2711) reported from Urmston, England

    @virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.

  • euanah Euan Henderson (@euanah) reported from Sale, England

    @virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi

  • DavidWildJnr David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.

  • DavidWildJnr David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.

  • modchester Cardy Camara (@modchester) reported from Manchester, England

    @virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Oldham, England

    @virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g

  • MatthewApps2 Matthew Apps (@MatthewApps2) reported from Salford, England

    @v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    Anyone else having issues with @virginmedia ? Last night and this morning still not working

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??

  • ph08_jay Jason (@ph08_jay) reported from Oldham, England

    @virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @virginmedia There was no resolution given. I've done everything you've said apart from asking the community. I'll call in during the week and get out free of charge as its been over a month

  • adjasp2 adjasp (@adjasp2) reported

    @virginmedia 35 days! Imagine if I never paid my bill for 35 days. Late payment fees galore!

  • OutlawBoxGuitar Outlaw Box Guitars (@OutlawBoxGuitar) reported

    @virginmedia How come I can get through straight away if I want to upgrade (give you more money) but when I have an ongoing issue my only option is to channel the gods and hope?

  • BeckaPercy beck (@BeckaPercy) reported

    @HannahKimbo1 @virginmedia Best thing is, we even upgraded in january thinking it was speed, so we’re paying a higher price for the same issues, now they’re charging us £220 to cancel lmao!

  • WedDwagonWophie 𝕊𝕠𝕡𝕙𝕚𝕖 (@WedDwagonWophie) reported

    @virginmedia My address is formatted 2 ways, the guy at virgin had only put the First part of my address in. Again it is now sorted as I contacted them. It arrives tomorrow any problems I will be in contact with virgin again.

  • Scumbag_Dorts Dorts (@Scumbag_Dorts) reported

    @virginmedia 6 days of ongoing issues in Derry, Ireland, BT48 area. Checked online outage tracker and hasn't changed at all same issues with broadband. Upload ranging from 0.09 - 21 every few seconds. I pay for this service and stream gaming content and it's been affected. Thanks

  • davemcd631 Dave McD (@davemcd631) reported

    @virginmedia I am still unable to access your site. This is a constant problem. Can we have bills posted free of charge as we cannot view them on line.

  • Deo1404 Dianne ODonnell 💙 (@Deo1404) reported

    @virginmedia Wjy is it that my Wi-Fi is not strong enough for video calls yet the app Virgin Connect shows no issues? I was promised if there was an issue I would be eligible for a free Wi-Fi extender, then told yous had none. Can you clarify if you now have stock in again?

  • kerslake22 Jodie (@kerslake22) reported

    @virginmedia Meant to be connected on the 5th March changed to 6th changed to 8th now changed to 23rd ... promise to keep people connected is a load of rubbish ... service is diabolical... shouldnt be allow to treat customers like this .. #virginmedia #terribleservice #disgusted

  • disasterhistory John Withington (@disasterhistory) reported

    @virginmedia it doesn't work because when I log in, I get 'this is a secondary account' and I cannot access bills. This is what my sick wife and I have wasted the afternoon trying to change