Virgin Media outages and service status in Urmston, England

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Urmston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Urmston, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Wigan, Sale, Bolton, Salford, Rochdale, Ashton-under-Lyne, Oldham, Warrington, Bury, Wilmslow, Dukinfield, Hazel Grove, and Newton-le-Willows.

City	Problem Type	Report Time
Manchester	Wi-fi	5 hours ago
Manchester	Wi-fi	8 hours ago
Manchester	Wi-fi	17 hours ago
Manchester	Internet	19 hours ago
Manchester	Total Blackout	19 hours ago
Stockport	Total Blackout	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

• 
  Josh B (@JoshuaBurns) reported 8 minutes ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Tiffers (@Tiffers1973) reported 9 minutes ago from Ashton-under-Lyne, England

  Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

• 
  Nick Lowden (@nick_lowden) reported 9 minutes ago from Manchester, England

  @virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?

• 
  Simon Manning 🇪🇺 #FBPE (@SiManM20) reported 10 minutes ago from Manchester, England

  @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

• 
  Edwin Daniel (@EdwinDa18453545) reported 11 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Tony Jacobs (@tonyj01) reported 13 minutes ago from Manchester, England

  @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 20 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 23 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Phoebe (@TTPhoebe) reported 31 minutes ago from Manchester, England

  Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

• 
  Adam🍺 (@MCR_ADM) reported 31 minutes ago from Stockport, England

  Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

• 
  Mark Armstrong (@mark001282) reported 32 minutes ago from Manchester, England

  @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 33 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Mike Chilton (@thechilledpanda) reported 34 minutes ago from Bramhall, England

  @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

• 
  Paul Terry (@SurrealPaulT) reported 36 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  johnsonhomes (@johnsonhomes2) reported 39 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Mark Armstrong (@mark001282) reported 41 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 45 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  Liam 🐀 (@Scarlet0Pimp) reported 51 minutes ago from Stockport, England

  @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

• 
  Liz Tuite (@tuite_liz) reported 54 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Dave (@bigdave22003388) reported 54 minutes ago from Manchester, England

  @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 6 minutes ago

  @virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.

• 
  Duke Dusk (@TheDukeDusk) reported 6 minutes ago

  Can virgin media fix their **** ts is kinda ridiculous

• 
  andrea crosby (@andreac14064810) reported 8 minutes ago

  @virginmedia every time I get a sales call iv had roughly in two days 4 despite saying im not interested I will raise a complaint

• 
  Murad (@Murxdkhxn) reported 16 minutes ago

  @virginmedia so I’ve had a total loss of connection. An engineer came to my property and said the issues are with the wires from the main leads which are on another street that leads to my property. How can this issue be resolved asap?

• 
  Seph (@sephiroth17181) reported 16 minutes ago

  @virginmedia no matter how many router reboots, pc restarts cable checks and so on IT STILL DOESNT WORK LIKE I PAY FOR. a complete and utter joke

• 
  Pete McManus (@PeteMcManus) reported 20 minutes ago

  If you’re a local business looking for new broadband whatever you do don’t use @vmbusiness Absolutely useless company, terrible customer service. My wife was given the wrong info when signing up, costing us money and they’ve so far spent 7 weeks investigating it to no avail!

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 22 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

• 
  Sarah (@sarahvkeenan) reported 29 minutes ago

  @virginmedia who can I contact about my broadband not working for 4 days?

• 
  Michael Anderson (@Michael45048695) reported 32 minutes ago

  @Simon_Whale @virginmedia Virgin are terrible to try and talk to about any problems, i got really lucky and ended up talking to a member of the board who corrected it for me despite another board member trying to reverse it.

• 
  Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 34 minutes ago

  @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough