Virgin Media outages and service status in Wilmslow, England

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wilmslow, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Wilmslow, Northwich, Leigh, Stockport, Hyde, Altrincham, and Sale.

City	Problem Type	Report Time
Manchester	Internet	10 hours ago
Manchester	E-mail	23 hours ago
Manchester	TV	2 days ago
Manchester	Internet	3 days ago
Manchester	Internet	4 days ago
Manchester	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

• 
  Mark Armstrong (@mark001282) reported 57 seconds ago from Manchester, England

  Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 4 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Kerry Louise (@KerryKez7) reported 6 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  johnsonhomes (@johnsonhomes2) reported 13 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  Tiffers (@Tiffers1973) reported 16 minutes ago from Ashton-under-Lyne, England

  Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

• 
  (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported 20 minutes ago from Ashton-under-Lyne, England

  @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

• 
  Definitely not Elon Musk (@twiddlemeister) reported 35 minutes ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

• 
  🐝Louise🐝 (@louaze) reported 38 minutes ago from Manchester, England

  Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

• 
  Hazbullins (@Hasbullins) reported 39 minutes ago from Salford, England

  @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

• 
  Nathan (@nathangreen101) reported 39 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Edwin Daniel (@EdwinDa18453545) reported 42 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Daniel McDermott (@dantheman8t5) reported 42 minutes ago from Dukinfield, England

  @virginmedia Not as yet. Just that my postcode seems to be affected when checking service status

• 
  Daniel McDermott (@dantheman8t5) reported 43 minutes ago from Dukinfield, England

  @virginmedia any idea when the outage will be sorted? I have work to do today

• 
  Esjay (@essers) reported 46 minutes ago from Manchester, England

  @virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.

• 
  Mazz Carsberg (@CarsbergMazz) reported 48 minutes ago from Ashton-under-Lyne, England

  @virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)

• 
  👽 (@bludav_andrew) reported 49 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  Josh B (@JoshuaBurns) reported 55 minutes ago from Manchester, England

  @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 56 minutes ago from Manchester, England

  @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

• 
  Sam (@Samuel_J_Mc) reported 58 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 60 minutes ago from Manchester, England

  @virginmedia are you down again in M20? Hub flashing red again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Adams (@StevenAdams2) reported 4 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  Marina Robb (@MarinaRobb) reported 5 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  meg (@MeganJuliaaa_) reported 7 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Chris Howarth (@ChrisHo67643471) reported 13 minutes ago

  Anyone else have issues with virgin media? God awful customer service

• 
  Ed Jones (@edujones14) reported 13 minutes ago

  @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

• 
  Robert Grace (@Beastial_Maggot) reported 16 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  Jenny Do Nascimento (@jdonascimento) reported 19 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  Max Pallas (@SuddenLife) reported 20 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  Helen Bedford (@helenxbedford) reported 21 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Kev Crane (@KevCrane41) reported 24 minutes ago

  @BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.