Virgin Media

Virgin Media Outage Report in Wilmslow, Cheshire East, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilmslow, Cheshire East, England 02/18/2026 13:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Macclesfield, Northwich, Stalybridge, Altrincham and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.

  • IanPike Ian Pike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from Cheadle Hulme, England

    @virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • carlbarrett Carl 🙃 (@carlbarrett) reported from Ashton-under-Lyne, England

    @virginmedia a landscaper just went through my virgin cable in the garden, how can I arrange this be fixed? the customer helpline isn’t very helpful.

  • RebeccaHRM Rebecca Westaway (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia Resolved overnight but would have appreciated VM acknowledging the interruption to service in the area. Saves everyone a great deal of time and mobile data

  • MichaelAdamsUk Michael Adams (@MichaelAdamsUk) reported from Manchester, England

    @putasinghonit @virginmedia Reminds me of when Vodafone sold my mum an iPhone for me on the promise it had good coverage in our area and upon discovering the signal was appalling the guy on the other side of the phone said “well you won’t live in that house forever”. No I’m just going to move for 4G!

  • martinaspiers Martin Spiers (@martinaspiers) reported from Tintwistle, England

    @virginmedia Web chat > hopeless for non-customers Webform > asks you to sign in Phone > costs time & money Post > ditto

  • austingreenxxx Austin 💚 (@austingreenxxx) reported from Manchester, England

    @virginmedia your internet is down… AGAIN… some peope that things to post

  • ItzM_K MK (@ItzM_K) reported from Manchester, England

    @virginmedia hi you seriously have the worst website, after login most of the time I just see old bills and keep getting bad request error. Are you even aware of that?

  • TomW83mcfc TOM WILDE (@TomW83mcfc) reported from Manchester, England

    @virginmedia Did all that check my service out

  • willxnorbury Will (@willxnorbury) reported from Manchester, England

    Virgin Media down again? What a surprise

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England

    @AndyBowater @virginmedia Just about says it all and is exactly how I feel after over 2 months of crap CS...more like BS what I get from them 🤬

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia It's another intermittent problem

  • twiddlemeister Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.

  • Oldham13 Oldham13 (@Oldham13) reported from Ashton-under-Lyne, England

    @virginmedia 1. Bad Report ir 2 Oops, the page as timed out

  • twiddlemeister Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.

  • willxnorbury Will (@willxnorbury) reported from Manchester, England

    I pay way too much money per month for Virgin Media to go down this much

  • bludav_andrew 👽 🇺🇦 ☮️ (@bludav_andrew) reported from Manchester, England

    I can’t believe @virginmedia can’t send out an engineer to fix my internet until Wednesday! (My birthday) I will miss out on the season finale event of Fortnite and tank my mobile data until then, plus have to go in the office to work! 🙃😢

  • AimiMcNeill Aimi McNeill (@AimiMcNeill) reported from Wilmslow, England

    Hi @virginmedia we are urgently awaiting a new cable to fix our WiFi and there's still no sign of it. I can't get thru to anyone on the phone current wait time is 3 hrs and last time you cut me off. Please can you advise?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • craigLFC_U2 Craig ⭐️⭐️⭐️⭐️⭐️⭐️ (@craigLFC_U2) reported

    @virginmedia I have logged previously the issue with the 2.4 slow speeds and intermittent dropping out of signal on Wi-Fi

  • CaantsYon Yon Caant. (@CaantsYon) reported

    @virginmedia That's not a problem I'm more than happy to call again if someone can help me with the breakdown of the bill. Thanks.

  • Jon500athan Jonathan (@Jon500athan) reported

    @virginmedia am abroad in Spain. Trying to reset my password and on the mobile web page I can enter a new password in the first box but on the re- enter password second box it does not allow me to type anything Can u help ?

  • _adamdoyle Adam Doyle (@_adamdoyle) reported

    @virginmedia I'm having trouble navigating your website. I'm coming to the end of my contract and want to look at the Offers page (recommended to me on my Account page), but everytime I go on it, the page refreshes automatically to the 'Change my Package' page

  • medders30898 Keith Medlycott (@medders30898) reported

    @virginmedia are the worst company to get involved with. Zero customer service and literally squeeze every penny possible.Absolute jokes! #pathetic

  • jacklaing5036 Jack Laing (@jacklaing5036) reported

    @virginmedia Morning, I am having a connection issue with my WIFI in the EH47 area. Can you assist?

  • chelz_star chellz (@chelz_star) reported

    @virginmedia No I didn't to be honest I was mostly unhappy with the way I was treated by customer services as I said my installation was supposed to be the 13th April and now I'm told I have to wait until 23 april

  • djsx_dj DJ CLARKE (@djsx_dj) reported

    @virginmedia so hear is the REAL DEAL I’ve been with virgin media for years and I pay for 350MB And I only get between 100/150 Now there has been a outage in my area for months now Am I due a refund for all the months I’ve paid full price for a deal I’ve never received 👎🏻

  • RobDziobon Dziobon (@RobDziobon) reported

    @virginmedia the virgin media website and the email communications are full of broken html links. It is amazing that such a large company does not track Bad Requests.

  • SlimNasty2013 Slim Gaming (@SlimNasty2013) reported

    I would like an email address for the complaints department from @virginmedia so I can take up this billing issue where I seem to be getting RIPPED off somehow, either last month or this month, or BOTH! Email address or Ofcom, as I'm not in the mood to argue...