Virgin Media Outage Report in Wilmslow, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilmslow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Northwich, Ashton-under-Lyne, Timperley and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Scott
(@ST_1982) reported
from
Stockport, England
@SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.
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BB
(@BriAKBr) reported
from
Sale, England
@SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.
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TCTOM
(@connell2509) reported
from
Stockport, England
@JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I know there is more to think about at the moment, but, my upload speed was down to 2.6meg and it fluctuates around 2meg to 6 it was 25meg last week is it something you are doing, I have reset everything many times but it makes no difference.
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
@virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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toewad1
(@toewad1) reported
from
Salford, England
Be glad when this Chinese shite is over, so @virginmedia won't have an excuse for the crap broadband, and not getting back in touch, with the pathetic support P.S. I'm watching and making notes of my contract, you gave me another 12 month, don't want it!!!
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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philip hall
(@philhallmcfc) reported
from
Urmston, England
@virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well
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Ian Anderson Gray 🚀#SMMW20
(@iagdotme) reported
from
Cheadle Hulme, England
@virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Gilbert
(@Crazyprawn85) reported
@virginmedia any chance you can help with technical support, been waiting for response since yesterday evening and want help asap!!! Supposed to be running at 500mbps and cant get past 77mbps..not happy paying for this
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karl-hughes@virginmedia.com
(@karloshughesy) reported
@Apple can you confirm delivery problems of iPhone 12 to Virginmedia Mobile. I was expecting an order today and they said Apple couldn't deliver until the end of Dec beginning of Jan? Thanks
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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Thomas O'Connell
(@thomasoc123) reported
@virginmedia Hi, they were, i was calling about a wifi booster however they have now sent me the wrong booster. Can you help?
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cameron 🎄
(@cameronwrjones) reported
Using Virgin Media as an example, evaluate how irritated users get by their broadband continually going down (20 marks)
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FiveStarGer
(@BritishSeahawk) reported
@virginmedia It's on and off, one minute you have steady but slow, then it's totally off. It tends to go back to normal after 2100 it's been doing this for 5 days now. Problem I have is I work from home I need this working from 0800 until 2200
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Jade-Amanda Laporte
(@ladyjadeamanda) reported
@virginmedia Any idea why my internet has been down all morning in area code 31? (Cambridge)
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nathan sussex
(@natsus) reported
@virginmedia Constant buffering when streaming. It’s been like it for 3 years. Check my account. I’ve had engineers back and forward the house. They never do anything.
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Kristy Jones
(@arliam_design) reported
@virginmedia DY8 2dp. The service has been down since Thursday.
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Grizzly0566
(@Sibbons0) reported
@virginmedia I’ve done this and there’s apparently no issues