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Virgin Media outages and service status in Wilmslow, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Wilmslow, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 19, 9:27 AM GMT+1.
  • 68% Internet (68%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

The latest reports from users having issues in Wilmslow come from postal codes SK9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wilmslow, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Dukinfield, Hazel Grove, Salford, Wilmslow, Sale, Macclesfield, Ashton-under-Lyne, Leigh, Altrincham, Stalybridge, and Northwich.

CityProblem TypeReport Time
Manchester TV 5 hours ago
Stockport Phone 6 hours ago
Dukinfield Internet 19 hours ago
Hazel Grove Internet 23 hours ago
Manchester Internet 1 day ago
Manchester Internet 2 days ago

Nearby cities with recent reports

Manchester

19 recent signals

5 hours ago
Stockport

1 recent signals

6 hours ago
Dukinfield

1 recent signals

19 hours ago
Hazel Grove

1 recent signals

23 hours ago
Salford

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

  • twiddlemeister
    Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, England

    Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

  • tonyj01
    Tony Jacobs (@tonyj01) reported from Manchester, England

    @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but when that seems impossible

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

  • gamepopper
    Gamepopper (@gamepopper) reported from Salford, England

    @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

  • SiManM20
    Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported from Dukinfield, England

    @virginmedia any idea when the outage will be sorted? I have work to do today

  • dublinelaine
    Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service

  • haylesxxx1
    *Hayley* (@haylesxxx1) reported from Sale, England

    @virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.

  • johnjoeoregan
    JJ (@johnjoeoregan) reported from Manchester, England

    @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

  • Samuel_J_Mc
    Sam (@Samuel_J_Mc) reported from Timperley, England

    @virginmedia customer service is so ****. They just transfer you round to different departments

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

  • thechilledpanda
    Mike Chilton (@thechilledpanda) reported from Bramhall, England

    @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

  • Natterback
    Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia and once again we have no Internet services. This is without doubt a terrible service.

  • NeilAshtonActor
    Neil Ashton (@NeilAshtonActor) reported from Stockport, England

    @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

  • WCONNOLLY2512
    William Connolly (@WCONNOLLY2512) reported from Manchester, England

    @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Clinkyboy67
    Arron Clinkscales (@Clinkyboy67) reported

    @virginmedia 1: Virgin Media Virgin When you switch to Virgin from Sky (what a bad move) and you lose all internet, no WiFi, TV, nothing ! You need the internet so to run a business from home , you miss Scotland's first game in the World Cup in 28 years 😡

  • GingaGill
    GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported

    @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

  • CliveDaviesUK
    🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported

    @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

  • lynne_thomson2
    Lynne (@lynne_thomson2) reported

    @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia Still intermittent, the app says no issues but clearly something is wrong

  • Houstie1886
    MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported

    @virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?

  • ROBOTkombucha
    ROBOT (@ROBOTkombucha) reported

    @virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..

  • ChrisLew300
    Chris (@ChrisLew300) reported

    @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

  • YeshuaFoxtrot
    Mark Skid (@YeshuaFoxtrot) reported

    does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔