Virgin Media

Virgin Media Outage Report in Wilmslow, Cheshire East, England

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The latest reports from users having issues in Wilmslow come from postal codes SK9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilmslow, Cheshire East, England 11/29/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Northwich, Stockport, Knutsford, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge and Cheadle.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomNorthwich Internet
United KingdomManchester Internet
United KingdomStockport TV
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • JonRitchie2310 Jon Ritchie (@JonRitchie2310) reported from Salford, England

    @virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......

  • gazmax01 Gary Leeson (@gazmax01) reported from Stockport, England

    @virginmedia my internet is not working yet again why do I pay for a service that is always Buffering #joke

  • BListAtCapital 🐝-List at Capital (@BListAtCapital) reported from Manchester, England

    the Virgin Media advert with the kids singing Nothing’s Gonna Stop Us Now has to be the worst one out there at the moment

  • penny62132920 Lorraine Glover (@penny62132920) reported from Strines, England

    @virginmedia box not working properly, in queue but the music is dreadful

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • AlanStockton11 Alan_MPS (@AlanStockton11) reported from Salford, England

    Wondering if the hot weather has effected @virginmedia as your TV serivce is in and out this morning freezing and yes we have tried the turn off reset lol website is also down my kids are going crazy already 🙈

  • BIGTED1967 J.B (@BIGTED1967) reported from Knutsford, England

    @LobbyNoNumbers We pay about £66 per month with @virginmedia for the basic tv,broadband and phone that we never use. Probably the worst customer service around. They promised to upgrade the set top box 2 years ago and we're still waiting.

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    @fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out

  • MaryMares81 mary whitfield (@MaryMares81) reported from Salford, England

    @virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia are ther problems in east Manchester had no internet since yesterday please advise

  • N1kk1wWilliams Nikki D'Eath (@N1kk1wWilliams) reported from Ashton-under-Lyne, England

    @virginmedia Waited from 15.41 to get thru via live chat.. now wondering if it’s a coincidence that I got cut off just before 5pm without a resolution.. Kumar finished at 5 I assume 😡

  • AimeeMidgley83 aimee83 (@AimeeMidgley83) reported from Manchester, England

    @virginmedia why is the internet connection so bad. Since I received the WiFi boosters it’s been worse

  • ms_manutd Laura_MUFC (@ms_manutd) reported from Salford, England

    Just to keep you updated @virginmedia , service has been lost AGAIN (3rd day running!) 😴 (your e-bill came through no problems though, you can stick that up your backside by the way as no way will I be paying for service which is constantly unreliable!!)

  • lollybanger Lollybanger (@lollybanger) reported from Stockport, England

    @virginmedia no broadband AGAIN in Stockport yet your service status says there are no faults ...... there are !!

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....

  • NeilHalliday9 Neil Halliday (@NeilHalliday9) reported from Salford, England

    Oi @virginmedia why ******** does my box just record anything it ******* wants.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • postre2011 Simona (@postre2011) reported

    @virginmedia You haven’t notified me and the worse you are misleading your client as you never mentioned this when you sign the contact…

  • MrsGrizz9 Laura Gryzelka (@MrsGrizz9) reported

    @virginmedia No, i spoke to someone on the phone to complain and then was told i would hear back in the next 72hrs. Then recieved an email saying complaint closed??

  • pangolinogram James T (@pangolinogram) reported

    @virginmedia I've submitted a complaint to that link twice now and both times, the complaint disappears. The reference number it gives is always "****" so that it can't actually be referenced and it always disappears from the tracker, so how are you actually supposed to complain?

  • TraceyWAbbott Tracey Abbott (@TraceyWAbbott) reported

    @virginmedia Internet is still unstable switches off for 10 to 20 mins then re connects Netflix and Disney + buffering then says no or poor internet connection NG31 8RN number 107

  • OhThisBloodyPC Oh This Bloody Computer (@OhThisBloodyPC) reported

    @edward_baran @virginmedia My advice. Buy a log book. Make a note of time, date every single conversation. This won't help you get your problem resolved. But in 16 years time, the adjudicator will award your £50 and feebly admit you might have had a justifiable complaint. Pyrrhic victory though.

  • wrldofchloe Chloe 🌸 (@wrldofchloe) reported

    So so fed up of my WiFi being painfully slow when I’m trying to work from home, nothing but problems from @virginmedia sort it out

  • Deepika_Ssingh Deepika Singh (@Deepika_Ssingh) reported

    @virginmedia My internet installation was to be finished by 7oct (which anyways was a long wait since I got the service requested in mid Sep) they came and confirmed that there is some pre installation work required which finished on 31oct and now I have to wait till 22nov for installation

  • MattMerter Matt (@MattMerter) reported

    @virginmedia Your complaints department is pointless I’ve raised this issue previous and there isn’t even record of it on our account… so no point wasting more of my time…

  • Beeker247 🇬🇧🖤Ali 🐝🏴‍☠️ (@Beeker247) reported

    @virginmedia You are absolutely the worst company for customer service. You are currently causing huge stress at a difficult time and none of your phone reps are able to help despite 8 calls. #DONOTUSEVIRGINMEDIA

  • PaBearTee1 PaBearTee (@PaBearTee1) reported

    @ScottishPower congratulations, you’ve even surpassed Virginmedia’s appalling level of customer service. 2 days and still unable to speak to you.