Virgin Media

Virgin Media Outage Report in Wilmslow, Cheshire East, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilmslow, Cheshire East, England 10/18/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Sale, Hyde, Dukinfield, Wilmslow and Ashton-under-Lyne.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • kam_afzal Kamran Afzal (@kam_afzal) reported from Manchester, England

    @virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Aeroson_ Well said mate, but getting back to virgin media being crap 🤣🤣🤣

  • xmatt_ Matthew Catterall (@xmatt_) reported from Manchester, England

    @b33rdy @act5scene3 @virginmedia Always do the speed test but make sure it's wired as I work for an ISP and wireless speeds mean jack shit.

  • RealClareB Clare 🐝 (@RealClareB) reported from Sale, England

    @virginmedia Apparently there is an issue in the area. It’s happened quite a few times and as I work from home a lot, losing a half day of work time is very frustrating.

  • PaulW_1 Paul Williams✈️ (@PaulW_1) reported from Cheadle Hulme, England

    @virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Right, the only known issues is Virgin Media, tonight I have played 1 full game the other 10 I have backed out of, so my question is what are vm going to do about it, not reset hub, open ports, allow dmz all that crapjust give me what I pay for a gaming broadband like advertised

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.

  • Mark29HT Mark Danylczuk (@Mark29HT) reported from Sale, England

    @virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.

  • LeeRamsey68 Lee Ramsey (@LeeRamsey68) reported from Bredbury, England

    After waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!

  • TCarroll1969 Tony Carroll (@TCarroll1969) reported from Salford, England

    @BradHoward3 @virginmedia They CAN'T be that bad...

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Lag, gaming is crap, your broadband is fast but not a gaming broadband, remember all your gaming 200 and all the other crap.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Does it matter what you see, it might matter to microsoft, I buy your internet for gaming, that's it if you get ripped by microsoft that's your problem you sort it that's why I we pay for you GAMING🖕

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!

  • Doublejayz72 James Jackson (@Doublejayz72) reported from Manchester, England

    You know what I love about @virginmedia they are not content with being rubbish.....not at all. They are constantly thinking of ways to be worse, no Broadband for 3 days and do they care... nope. Hats off to them for breaking boundaries and proving crap just isn’t good enough

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Just started gaming, played 5 games backed out of 5 games, lag, lag, lag, come on Virgin sort your crap Broadband out this is so boring and predictable.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.

  • chrissy_mcfc ♡♥Lady Chrissy mcfc♥ (@chrissy_mcfc) reported from Manchester, England

    @virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬

  • kam_afzal Kamran Afzal (@kam_afzal) reported from Manchester, England

    @virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Reboot all the time, it is crap broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheQuareChap Martin Ryan (@TheQuareChap) reported

    @virginmedia I remain determined that unless there is a fair resolution to my genuine concerns,I will ask my MP who is also a shadow Secretary of State to raise the disturbing policies that exist within VirginO2 during question time at The House of Commons.

  • CloudzzDbD cloudzz (@CloudzzDbD) reported

    virgin media **** off every one of you just **** off and die your internet is so bad i hate you ajdjjejdjdjsjjc dfuck off die

  • mike_joannou Mike Joannou (@mike_joannou) reported

    @virginmedia Thank you I did check and there was an issue. I later got a text message to confirm it was fixed.

  • LiamKJC LiamKJC (@LiamKJC) reported

    @virginmedia I have just tried sign in and it didn't recognise my credentials. I requested to reset my password and it sent an email. I filled the link and gave me the same error code

  • virginhelp Virgin Help (@virginhelp) reported

    @kian0___ @kian0___ Hi Kian. We're sorry you're having issues. We've tagged @virginmedia who will be able to help. Thanks, VH

  • stoosh_meister StoosHMeister (@stoosh_meister) reported

    @virginmedia Worst experience I have EVER had trying to get services sorted out. My mistake of trying to remain a loyal customer. Numerous calls over 11 days, repeated errors by their team,a different person each time, no kept notes,issues are still unresolved. NOT RECOMMENDED

  • Age_of_Aquarius Type That Talk… (@Age_of_Aquarius) reported

    @virginmedia Do you ask Branson this same question when he calls and complains about his service?

  • Raviina_ Raviina. (@Raviina_) reported

    @virginmedia It wasn’t, fobbed off as usual by the customer service. Never a manager to speak to in order to resolve the situation, I’ve been waiting for an escalation manager call for 4 months!!! I will be leaving virgin media! Absolute shambles

  • Shawn80654585 TruthAsISeeIt (@Shawn80654585) reported

    @virginactiveSA @virginmedia @ChristoffelWies #VANewsAlert still sad to hear topic of discussion *** unhappy members are with you, yet you do nothing and now a member vehicle broken into early morning yesterday when you have security pathetic and Rustenberg Gym ?? FAILING

  • SkyHelpTeam Sky Help Team (@SkyHelpTeam) reported

    @kelrods88 Not with all providers, you will need to contact our cancellation team to cancel your service if you've moved to Virgin Media. Thanks, William