Virgin Media

Virgin Media Outage Report in Wilmslow, Cheshire East, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilmslow, Cheshire East, England 03/18/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomManchester E-mail
United KingdomSalford Internet

Community Discussion

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Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property

  • killer_gorton10 Milk Monkey (@killer_gorton10) reported from Manchester, England

    @virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing

  • AjBsuperstarR Ant (@AjBsuperstarR) reported from Manchester, England

    . @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?

  • robtomlin1 ROB TOMLIN (@robtomlin1) reported from Sale, England

    @virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services

  • AjayPatel1000 Ajay Patel (@AjayPatel1000) reported from Stockport, England

    @virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.

  • JustMeBeingMe4 Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍 (@JustMeBeingMe4) reported from Manchester, England

    @virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!

  • thegallyfamily Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor

  • JustMeBeingMe4 Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍 (@JustMeBeingMe4) reported from Manchester, England

    Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔

  • jy_6yates Jamie Yates (@jy_6yates) reported from Stockport, England

    @virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.

  • joemoonblue Joemoonblue (@joemoonblue) reported from Stockport, England

    @virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital

  • CityWookie CityWookie (@CityWookie) reported from Urmston, England

    Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    @virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.

  • blackmilkcereal BLACK MILK (@blackmilkcereal) reported from Manchester, England

    @vmbusiness can you answer your customer support phones please. Our phone line is down 📞

  • MissVerryCherry Verry Cherry 💋 (@MissVerryCherry) reported from Salford, England

    @virginmedia I can’t believe how shocking your customer service is ....

  • parabull50 ronnie beaver (@parabull50) reported from Cheadle Hulme, England

    @virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!

  • Urmstonblue Nurfherder (@Urmstonblue) reported from Urmston, England

    @virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.

  • abzster Abbey (@abzster) reported from Manchester, England

    @virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • neonblue82uk Francine (@neonblue82uk) reported

    @virginmedia Your text bot system on 07533051809 that you advised us to contact doesn't work. Delays between messages and repeats the details incorrectly. So I am guessing when we finally speak to am agent we will have to go through it all again! Utterly appalling!!

  • 43_claire Claire Roberts 43 (@43_claire) reported

    @virginmedia I am free now I'm going out later and I would like this matter sorted as soon as possible I have phoned up but all I get told is there is a problem in the area and the last problem with back in april and I'm sick and tired of things going wrong with the phone line for my parents

  • irnbug Irn Bug (@irnbug) reported

    @virginmedia my mum is elderly and cannot get her Virgin 360 box to come out of standby. I have tried to fix this remotely but had no luck. I am a 90 min trip away to fix this in person, and she can't do telephone support very well. Can I give more details by DM?

  • peterbegley Peter Begley 🙂 (@peterbegley) reported

    @virginmedia no service for me in Dublin 12 for almost an hour now. Planned maintenance?

  • Bag_on_line Reenelou (@Bag_on_line) reported

    Moving home and I need broadband but no phone or telly or all that ****. What's the best price you can give me @virginmedia I would use the website but it's stupidly complex for me to navigate.

  • semper_instans Kyle (@semper_instans) reported

    @virginmedia Still the same. I tried talking to web chat about it a few days ago, but they struggled to understand what I was having an issue with and merely repeated the usual account creation process.

  • CaoimheSweetman Caoimhe Sweetman (@CaoimheSweetman) reported

    @virginmedia Hi guys, I'm trying to cancel my account, how long can I expect to be on hold for? 30 mins and counting so far ...

  • DK_Grinding DK Grinding LTD (@DK_Grinding) reported

    @virginmedia But like I said I’m getting no better Wi-fi signal as too when I was on a lower package? So what’s the point

  • irnbug Irn Bug (@irnbug) reported

    @virginmedia No. So if she turns off the Virgin box entirely and starts it back up she sees the loading / welcome message on TV. The box then goes direct to standby (red light and no signal on TV) after finishing load. The remote works - she can use the top left button to turn off TV.

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs