Virgin Media

Virgin Media Outage Report in Wilmslow, Cheshire East, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilmslow, Cheshire East, England 03/19/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomManchester E-mail
United KingdomSalford Internet

Community Discussion

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Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia @MarkleeMellor Your team have 1 set of questions and 1 set of answers, looks like another unsatisfied customer for you @virginmedia

  • AdamMoran Adam Moran (@AdamMoran) reported from Salford, England

    @virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....

  • elle__olivia 𝕰𝖑𝖑𝖊 (@elle__olivia) reported from Manchester, England

    @virginmedia is the broadband down in Manchester (M21 8tj) I haven’t been able to get online since yesterday

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Aeroson_ @virginmedia @MarkleeMellor They know the hub3 is crap but they still roll it out, this year Openreach are putting FTTP on my road so Virgin can stick their shite up their ass.., Good luck on the phone.👍

  • lostownos Mrs Old Tucker (@lostownos) reported from Knutsford, England

    By the way, I’m personally fuming that my virgin media WiFi is a big bag of wanking output. I look forward to the customer service response.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Salford, England

    @virginmedia Same issue if I'm home, which I'm not at the moment. Incredibly frustrating that the only place I have pathetic Wi-Fi access is in my own home.

  • redjoker1999 Crypto🃏 (@redjoker1999) reported from Urmston, England

    @virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia 220down 10up on pc but on xb1 it is 270down but the lag is the problem on Xb1 it is all over the place.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Like I say it's bad every single day for gaming!!!

  • rachheywood Rachel Heywood (@rachheywood) reported from Stockport, England

    @virginmedia I ran the fault test this morning and it picked nothing up. It’s always abysmally slow at weekends but today is worse than ever.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia In the last couple of weeks, I have had enough now it's a total waste of time, you won't admit that the router is crap, dont take my word for it check out the forums.

  • BCAREYDOTCOM BRIAN CAREY (@BCAREYDOTCOM) reported from Salford, England

    @virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Loads of times, it is the router, that is the problem not the speed, 220 meg goe's in but it is how it come's out.

  • DoNathan1291 Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England

    @virginmedia Same problems again! Router keeps going off. 3 times in an hour. I am paying for a service that I can't rely on. If you do not send a new router, We are leaving. Contract up or not!

  • davidseale1985 David Seale (@davidseale1985) reported from Manchester, England

    @virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia 100s of times total waste of time, set questions & set answers just because they see the speed, they think it is good enough, you charge top rate for crap service especially the router, £500 a year with a £10 cheap router.

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • katiepollit_ Katie Pollit (@katiepollit_) reported from Manchester, England

    Just literally had the best conversation with a guy called Adam from the @virginmedia cancellations team. Called up to cancel my TiVo box and ended up signing up for another package but also having a proper good 20 minute convo with him about life, like I’ve known him years😂

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

  • MetzGeorgia Georgiex (@MetzGeorgia) reported from Manchester, England

    @virginmedia Terrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • holly_hobble ℬℓυ℮ ℕ☺ṧℯ ℬℯαґ (@holly_hobble) reported

    Hi @virginmedia me again why is the activate my Netflix not working on my account. #whydidichangemypackage #mightcancelthecontract

  • MuseumJim Jim Richardson (@MuseumJim) reported

    @virginmedia trying to cancel my Virgin Media contract and I explain I want to leave to the person on the other end of the phone, then they say no problem and a few seconds later I'm cut off. This has happened twice now, is there a way to cancel online please...

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @WrittenMirror @vmbusiness @richardbranson Hi Jay. Sorry to hear about your outage. If your 4g backup is not working, please call the Order Management team on 0800 052 0800 option 1 and they can check this for you. Thanks.

  • JohnRelen1 #marcusgladis (@JohnRelen1) reported

    @virginmedia why is it you keep saying in your ads that your prices are coming down to attract new customers. Yet customers like myself find our Bill's each month on the increase and you do not offer us any offers even though we have been with virgin for years.

  • DanielGreensitt Daniel Greensitt (@DanielGreensitt) reported

    @virginmedia Ive tried everything’s been advised by your staff, and still the problem is persisting. It’s actually got worse since you sent an engineer out 🙃

  • djnewton66 David Newton (@djnewton66) reported

    @virginmedia Yes you can take ownership of my complaint and apply some common sense that appears to be lacking from your customer service team.

  • SOI__95 Dazai 太宰 (@SOI__95) reported

    @virginmedia what’s going with the broadband service in Enfield? Keeps cutting off???

  • aprilterri -A (@aprilterri) reported

    @virginmedia my router keeps overheating and showing a red light. It then doesn't work again until it's cooled down. I've not been able to work all day. Can we get a replacement? This hub is only a few months old

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @WrittenMirror @vmbusiness @richardbranson Sorry to hear this Jay. The Faults team can provide an update on what time the outage will finish. The number is 0800 052 0800 option 1 then 3. Thanks.

  • quizrollawin Asha rollawin (@quizrollawin) reported

    @virginmedia I've been trying to cancel my broadband with you on online chat since 7th june. People keep ending the chat or not replying. They've now said they cant disconnect until 15th July despite me sending written notice on 7th on chat - why is it so difficult to cancel!?