Virgin Media Outage Report in Wilmslow, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilmslow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Macclesfield, Stockport, Salford, Sale and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Altrincham |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
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Martin Spiers
(@martinaspiers) reported
from
Tintwistle, England
@virginmedia Web chat > hopeless for non-customers Webform > asks you to sign in Phone > costs time & money Post > ditto
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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Courtney 🌱
(@courtneylambs) reported
from
Salford, England
@virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!
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will hughes
(@willhughes15) reported
from
Risley, England
@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@AndyBowater @virginmedia Just about says it all and is exactly how I feel after over 2 months of crap CS...more like BS what I get from them 🤬
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins
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Давид Гора
(@twiddlemeister) reported
from
Cheadle Hulme, England
Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Burke
(@tony_tonyslim) reported
@virginmedia resolved on 9th Feb. Issues still there. When phone 150 there is a message saying there is a problem in the area they are trying to fix but still nothing on the website
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K
(@crossingWkirsty) reported
@virginmedia I've tried that number already and can't get through to anybody. The automated service tells me to press either 1 or 2 depending on if I'm needing help with broadband or mobile but as the letter doesn't state what the balance is for, I cannot do this. It's an endless cycle.
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Kate
(@KateKtam) reported
@virginmedia how on earth do I report a Wi-Fi outage?! It’s literally impossible!!! It’s an area problem not hub!
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Amanda Hamlyn
(@amanda_hamlyn) reported
@virginmedia Oh I see. Who does the WhatsApp service connect with? Will they be able to make offers?
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Andrew Jeffrey
(@AndyJeff1981) reported
@virginmedia Yes. No issues present.
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Andee Byford
(@BobCratchitt) reported
from
Romford, England
@virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests
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Jen Evans
(@Shireling89) reported
So my @virginmedia tivo box has deleted all my recordings & planned recordings. And the help system is impossible to navigate - i just want to talk to a human but can't get access to live chat. 🤬🤬
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Sanish Samuel
(@Sanish20) reported
@virginmedia Estimated fix times have been going on since Monday. It's been delayed everyday and the only reason I get it is an outage. But my neighbour who is on @virginmedia has no issue. The app shows 4pm today but this is the same everyday. By 4pm it will say next day 4pm.
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Paul Fuykschot
(@PaulFuykschot) reported
@virginmedia I am so baffled by this, we live in 2023 & London, the biggest city in the world, and we can't get people connected, these are basics! No one can tell me when this will be fixed, I called and the poor lady could not tell me anything, apart from "an engineer has been booked" 🤬🤬
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Aklamio
(@Aklamio) reported
@Mando_Nottm @virginmedia Hi, please get in touch with our customer support team if your friend has used one of our referral links to complete the order. (Do not visit other pages before buying. It is better if you do not have more open tabs. ) Regards, Aklamio Customer Support Team