Virgin Media

Virgin Media Outage Report in Wilmslow, Cheshire East, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilmslow, Cheshire East, England 03/18/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomManchester E-mail
United KingdomSalford Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • higgin25 dan higgin (@higgin25) reported from Sale, England

    @virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move

  • MarkClifford86 Mark Clifford (@MarkClifford86) reported from Sale, England

    @virginmedia hi, internet has been down for about 20mins now. Flashing green light on router. Run the test on website, turned off and on. Can you help please, as I’m trying to work from home.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.

  • pabsmanc89 Pablo Costa (@pabsmanc89) reported from Manchester, England

    @Virginmedia broadband down in Manchester

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Hub is in the living room. No signal in the bedroom which is really close. Been happening for the past 6 months or so. Wasn’t originally the case.

  • Dr_Whatson Bob Watson 3.5% 🇪🇺 (@Dr_Whatson) reported from Sale, England

    What the hell going on @virginmedia? My broadband has been going up and down like a yoyo for the past four days. This morning has been especially bad!

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.

  • PeteRobinson985 Pete Robinson (@PeteRobinson985) reported from Macclesfield, England

    @virginmedia Excellent service this afternoon from Lee. Eventually e-mailed my request and within the hour he was in contact by phone. A cheery chap who not only sorted my request, made sure an up to date second TiVo box will be delivered and reduced my monthly payments. Thank you 🙏 👍🏻

  • AlisonPilkingt4 Alison Pilkington (@AlisonPilkingt4) reported from Salford, England

    @virginmedia we have a loss of broadband in the M6 area. No notification but the automated service states it’s an update on the service. If you want to provide good customer service, prior warning would be good. I’m fed up of this. If I can’t work from home, I will lose pay!!!

  • bigdrwes Wesley Tensel (@bigdrwes) reported from Leigh, England

    @virginmedia anyone working today to help with a query?

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Manchester, England

    @virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia It’s the same. I live in a small flat and when I go into the bedroom, the signal drops significantly. Surely it should reach the whole flat!

  • Anna_Rob25 Anna Robinson (@Anna_Rob25) reported from Salford, England

    Why is @virginmedia internet always down, paying for a service you can never use 🙄😤

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Hi, I can’t get hold of anyone to talk to on the phone or online about the broadband signal strength in my flat. Can you help?

  • CatherineR0bb0 Catherine Robinson (@CatherineR0bb0) reported from Leigh, England

    @virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode

  • killer_gorton10 Milk Monkey (@killer_gorton10) reported from Manchester, England

    @virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing

  • Ben_buy_thebook Ben Holmes (@Ben_buy_thebook) reported from Salford, England

    Looks like the WiFi is down. @virginmedia can you confirm?

  • bigdrwes Wesley Tensel (@bigdrwes) reported from Leigh, England

    Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone

  • AussieBen38 BT (@AussieBen38) reported from Stockport, England

    Absolutely abysmal customer service from @virginmedia everyone I speak to hasn’t a clue what they’re talking about! People steer clear if you’re thinking of switching!

  • bedders221 Mark Bedford (@bedders221) reported from Cheadle Hulme, England

    Why is your internet not working after 8pm every night this week ? @virginmedia (SK3 9NJ)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gaughan_tommy tommy gaughan (@gaughan_tommy) reported

    @Land_Of_Gravy My twitter problem was that every piece of video or GIF were not available. Twitter reported that it seemed to be Virgin media customers who were suffering.

  • AnnaMusetti4 Anna Musetti (@AnnaMusetti4) reported

    @virginmedia when are you going to fix the broadband issue. 2 days with no broadband or tv. I’m fed up of your excuses saying it will be fixed by a certain time then you email saying it will be another 24 hours.

  • sumitdhingra Sumit Dhingra (@sumitdhingra) reported

    @virginmedia I don't usually tweet, but your pathetic customer service has made me login to twitter finally. The lies that you tell to get customers to sign new long term contracts and the wait times that you have for customers to actually get some help are the worst ever seen.

  • chrissytravel Chrissy Travel - Darrell James Travel (@chrissytravel) reported

    @virginmedia Did the check on line service status showed no problem but obviously was as working NOW. Please pass to whoever is interested that you need an email for contact as some people only have 1 phone that was out of order!!!!

  • The_Cows_Arse The Cow's Arse (@The_Cows_Arse) reported

    @alrightfans @skytv I was asked for a review @virginmedia yesterday. Gave me great pleasure to denounce the worst company i've ever dealt with. Call centres remind me of indian commentator, if you can ever get through. Even accused me of lying about a discount the sales team gave me. Absolute *****.

  • CoLRyWi Colin RylanderWilkes (@CoLRyWi) reported

    @virginmedia I’ve done all that countless times before, I’m not going through all this again, theres nothing wrong with our setup. The equipment is not disconnecting the line is going down. Rebooting the line 50 time won’t help if there is nothing to connect to. And Virgin should see that

  • MattJacD Matt Dillon ☯ (@MattJacD) reported

    @virginmedia Yes the 0345 and 150 number and it doesn't work on a different browser

  • StourPsalm Balo (@StourPsalm) reported

    @virginmedia (2/2) charged if the appointment is missed. Absolutely shocking service with an almost as bad customer service. Wouldn’t recommend you to anyone at all.

  • Beckywallis2505 Becky Scott (@Beckywallis2505) reported

    @virginmedia Hi, yes both down.. have checked the fault service and have requested a message when back up but when I got the message last night to say it was working it wasn’t and spent ages on phone to Virgin last night, gone down again this morning 🤬

  • lghendry Laura Hendry (@lghendry) reported

    @virginmedia Hi - we live in Bermondsey, not Lewisham. This seems to be a much wider problem. Service dropped out around 9pm last night and apparently is not due to be fixed until 9pm - almost 12 hours?!