Virgin Media

Virgin Media Outage Report in Wilmslow, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilmslow, Cheshire East, England 03/18/2025 16:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Sale, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalford Internet
United KingdomManchester E-mail
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • SalfordHydro Dr Neil Entwistle (@SalfordHydro) reported from Salford, England

    Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!

  • shaunbentley Shaun (@shaunbentley) reported from Manchester, England

    @virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

  • Eurovisioned Alec Parkin (@Eurovisioned) reported from Manchester, England

    Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • Jenny_Whitham Jenny Whitham (@Jenny_Whitham) reported from Manchester, England

    I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!

  • chrissy__w christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • Tankie69 Dave Frith (@Tankie69) reported from Cheadle Hulme, England

    @virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.

  • TinmanPG Gerry Hattrick (@TinmanPG) reported from Cheadle Hulme, England

    @virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hammybunny Claire (@Hammybunny) reported

    @virginmedia can you please help me get an o2 priority account working in the next few days

  • RaviFulbaria MasterR (@RaviFulbaria) reported

    @virginmedia My wifi speed is working sooooo slow like I am paying £59 for Wi-Fi which doesn’t even work and in some parts off the house there is no Wi-Fi at all I am not happy with this service

  • Sueluck2 Sue luck (@Sueluck2) reported

    @virginmedia Nothing shows on this but your service checker phone line confirms there is a very localised issue. If this issue persists until the end of This month I’m changing to another provider as can’t take much more of this! 😡😡😡😡

  • dumplondon Dump London (@dumplondon) reported

    @virginmedia And guess what... I'm still PAYING for my bill. What the hell is going on? Is someone coming today to fix the internet? Is anyone going to confirm, or call? Or let me know what time? Is anyone even going to turn up? Your customer service is DISGUSTING.

  • RyanDoherty123 Ryan Doherty (@RyanDoherty123) reported

    @virginmedia Hi, Am I entitled to cancel my internet if it cuts out 10+ times a day, and can't actually get through to your customer service after being on hold for hours?

  • Gabrielener Gabriele Ener (@Gabrielener) reported

    @virginmedia They keep saying there was an issue and my refund hasn't been placed. They said so this morning and a month ago. Meanwhile I received that letter from debt collectors which it will effects my credit score. That's not fair!!!

  • one_personal One Mans Personal view! (@one_personal) reported

    @virginmedia This is on the mobile app as it's the only source I use it on. I have read other people have the same issue. It effects alot of channels but mainly BT sport channels

  • clairecs1 Claire Coast-Smith (@clairecs1) reported

    @virginmedia And why on earth were you doing maintenance work on Wed anyway? (usually busiest day of week) Couldn't you do an overnight fix when less people online, possibly?

  • LloydPeters18 Lloyd Peters (@LloydPeters18) reported

    @virginmedia Yes about 15 times … they just say the same thing which is works need to be done and that’s all they know. Never any movement

  • bomberharris12 Nick(Bomber)Harris (@bomberharris12) reported

    @VMKirk I’ll give it a few days to see if I get used to it and if not I’ll get on to #virginmedia and cancel under the 14 day cooling off period.