Virgin Media Outage Report in Wilmslow, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wilmslow come from postal codes SK9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilmslow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Sale, Salford, Wilmslow, Altrincham, Congleton and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Louise V
(@itsonlyme72) reported
from
Salford, England
@donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.
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jo-ann murray
(@jjplt) reported
from
Ashton-under-Lyne, England
@virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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lynn sweeney
(@SweeneySweeney1) reported
from
Manchester, England
@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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Paul Hulse
(@paulhulse83) reported
from
Sale, England
Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke
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toewad1
(@toewad1) reported
from
Salford, England
@Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.
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toewad1
(@toewad1) reported
from
Salford, England
If you think @virginmedia are a good option for gaming, think again, they are the fastest, but the worst for gamers don't buy into this crap!!!
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement
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Mike McNiven
(@mikemcniven) reported
from
Manchester, England
@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is the same old crap!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Eastwood
(@JackieEastwood1) reported
@virginmedia #wasteoftime Had an engineer in now have no internet, issues with phone and tv and no one until Monday 10 years of appalling service time to leave now looking at sky!!
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Aliceee🌶🐝
(@alice_wiskvey) reported
I beg @virginmedia rewrites their customer letters. I’ve just had my heart in my arse thinking I owed £816! After going through everything with my bank and phone bill turns out it means minimum time contract has ended so I could upgrade if I wanted to but still have time to pay
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Win
(@WinLPlays) reported
@virginmedia your broadband is down
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Craig Valentine
(@TactiCraig) reported
It's a shame I've got a year left on my @virginmedia contract. This week it's been up and down more than an elevator, this week. Thank God that my @O2 phone has saved the day for work and social life with a hotspot. Ironic that they're now partnered huh...
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Hannah Bristow
(@hannahcbristow) reported
We've had NO INTERNET since 28th September We need rewiring to the network Our repair date was just moved from 19th Nov > 20th Jan @virginmedia continue to take our money, refuse refunds, +wont give us £8 p/d compensation we are legally entitled to It's Disgusting Never use them
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Jacky
(@dogs_ear003) reported
@virginmedia can you check if there is a broadband issue in NG24 2aa. I saw your van outside yesterday but everything seemed fine until i got up this morning. Thanks!
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susygilb
(@susygilb) reported
@virginmedia Any chance of a call back from a Supervisor!!?? Been waiting 9 days now!! Since joining in September had very inadequate service so far…not great for a new customer 😟
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Højbjerg🐐
(@hoile_isiah) reported
**** you, you scamming ***** @virginmedia. Absolute scammers. Predatory bastards.
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Win
(@WinLPlays) reported
@Hussain31099124 @virginmedia It’s down here too. After seeing multiple tweets it looks like the entire system is down uk wide
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Tom
(@xKalachux) reported
@virginmedia @MickyCoates defiantly a problem in the area it's been like it since around 5pm and still having same problem