Virgin Media Outage Report in Wilmslow, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wilmslow come from postal codes SK9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilmslow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Northwich, Manchester, Macclesfield, Stockport, Sale, Salford, Wilmslow, Altrincham and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Internet | |
| Northwich |
TV | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.
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Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
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jennnnnn 🌎
(@Jennnnnn_x) reported
from
Urmston, England
@virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?
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DC
(@Coultas) reported
from
Manchester, England
@virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia help needed with constant dropping out of internet. Very frustrating
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
This situation with the unstable and unreliable @virginmedia broadband service is unacceptable and untenable, my work and business depends on this service and I am unaware of any 'Act of God' scenario that has informed this situation, at least you have not bothered to contact me.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia can you get someone to contact me about Complaint reference: C-2503211445.
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The issue is this has been a daily problem, your customer wants this fixed, it's like taking your car to the mechanic everyday to fix whatever is wrong with it, it begs the question, what is the problem in Manchester that the engineer has had to return daily to fix, since Sunday?
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.
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David Mcleish
(@DavidMcleish11) reported
from
Wilmslow, England
@virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yadhira Ortiz
(@YadhiraOrtiz4) reported
@FryJoel @virginmedia Oh well, that was no help virgin media... sorry to meddle, this is what happens when one can't sleep
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Newton's Laws
(@Newtons_Laws) reported
What's going on @virginmedia? You send me a new router that doesn't have any 2.4GHz functionality. Thus in one sweep you've made all my 2.4GHz devices obsolete inc Galaxy Watch less than 1yr old. Let's be serious; you'll get a reputation as jokers. Customer service is already.
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gerisays
(@activist84) reported
1/2 So @virginmedia is as much use as a chocolate tea pot 😵💫Been having issues all week took 9 calls to try and resolve the issue last night, instead they tried to sell me the new WI-FI pods, upgraded my package BUT did not tell me it can take up to 24hrs to switch over!
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Lucía
(@catto25) reported
@virginmedia Hi guys! I'm trying to join as a customer but my order for a new SIM card has been parked for almost a week. Is there any way you guys can check what's happening with it? Thanks!
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Kally Kalsi-Steele
(@KallyK18759253) reported
@virginmedia I was told that my complaint wouldn't go anywhere and I should find another provider. There was no help or support to fix my connection issue. I work from home and today I have only just finished because of connection probs. I finish work at 3pm. I'm tired and drained.
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AerrowTomii
(@aerrowtomii) reported
Virgin media is the most expensive Internet I've ever had... And it's friggin ****. They should be ashamed of charging over £40 for something so unreliable.
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Brandon
(@BrandonLikesDB) reported
@virginmedia @virginmedia hi, I'm having some issues with my dn network and customer service isn't helping.
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Gabriela
(@Gabriel95512550) reported
@FryJoel @virginmedia Wifi still bad?
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Joe
(@joerpgs) reported
@devlingirl I remember when they could speak clearly. Virgin media 3 is terrible for this. "Spend de evhenin widdus, on virgin meedia tree"
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Tom
(@Tom77691780) reported
@virginmedia my wifi is horrendous and Im sick of waiting hours on hold to speak with someone about it. Iv tried all your troubleshoot bits, nothing is working. Can someone help please