Virgin Media Outage Report in Port Talbot, Wales
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The latest reports from users having issues in Port Talbot come from postal codes SA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Swansea, Gorseinon, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Swansea |
TV | |
| Swansea |
TV | |
| Gorseinon |
Internet | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous
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Phil Cowley #YJB4LIFE
(@philcowley2) reported
from
Swansea, Wales
@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia down again . No wifi or tv 😡
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Geraint Reynolds
(@Gezz99) reported
from
Aberavon, Wales
@virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦
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Phil
(@phillip_richard) reported
from
Swansea, Wales
@virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible
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lisa fabb #StandWithUkraine🇺🇦
(@fabblisa) reported
from
City and County of Swansea, Wales
@virginmedia Still no resolution
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Neil Parry
(@Ericsonnycon) reported
from
Swansea, Wales
@virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.
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🧑💻 Michał in CS
(@michalincs) reported
from
Swansea, Wales
I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.
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Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
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Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
@virginmedia £50 more for the same package seems unfair to your loyal existing customer's
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Neil Parry
(@Ericsonnycon) reported
from
Swansea, Wales
@virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice
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The_Viking
(@The_Dave_89) reported
from
Swansea, Wales
@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
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Michael
(@MikeARose98) reported
from
Cwmafan, Wales
@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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chris grindle
(@chrissyg666) reported
from
Dunvant, Wales
@virginmedia it's happening again...the #redbutton is not working #efl
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Neil Parry
(@Ericsonnycon) reported
from
Swansea, Wales
@virginmedia There are no issues via your link
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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Darren Hughes
(@DarrenH99174695) reported
from
Swansea, Wales
@virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.
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David
(@Davetails) reported
from
Aberavon, Wales
@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Wilson
(@Dorset_Steve) reported
Transferred through to the 4th department to close my account after selecting the right option to begin with...you lot really are a shambles of a firm! Finally through to an Indian call centre. "Why do you want to cancel?" I wonder... @virginmedia
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dougy agnew
(@dagnew09) reported
@virginmedia She was overbilled for over 2 years, wrote to virgin media in October, still not had a reply despite saying you would reply in 28 days, abysmal customer service
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Ismael
(@TheSuperGooner) reported
@virginmedia I've been having terrible internet issues the last 3 days. I've ran a diagnostics test on your website and it confirms there is an issue with the cabling that may be causing it. It says to wait 24 hours then do it again but this has been going on for so long now /1
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MrPatrickus
(@MPatrickus) reported
@virginmedia I know a few other people who have been having the same issue at around 12 in the morning. It’s completely fine all day until a specific time of night. There are no known issues in my area.
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Sam Clohesy
(@samclo) reported
.@virginmedia no internet for 2 days and ever changing resolution times (se London). When will it be fixed?
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James T. Burke
(@Doublebucket1) reported
@virginmedia Being fair, it’***** and miss with the customer support. Mostly miss, however I have spoken to what appears a competent person from Virgin and the issues I brought to his attention were fixed at last. Thank you.
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YeahIAgreeWithYou
(@AgreeYeah) reported
@virginmedia @MarkRover Don’t even bother replying to me saying some bullshit Hi sorry you internet ain’t working I’ve been told to sit here and text all you sorry **** while my **** ******* stupid company can’t even fix their wifi within an hour or even two hours get a new job you fat ******* bum
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the spice melaaaaaange
(@Clebenstein) reported
@virginmedia Oh no my service is fine I just hate paying bills haha! Cheers anyway!
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WeePamS
(@PamelaS52287145) reported
@xXTHLXx @virginmedia It’s incredibly frustrating that they don’t offer better prices for loyalty. Their reply is that they gave you the better deal when you started as a new customer. Really poor customer service. No interest in keeping existing customers at all.
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Sam Clohesy
(@samclo) reported
@virginmedia It says there is no problem but when I call you (which takes ages) I am given different resolution times