Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	E-mail	2 days ago
Swansea	Phone	5 days ago
Swansea	TV	6 days ago
Swansea	TV	6 days ago
Swansea	TV	6 days ago
Swansea	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Abbie Thompson (@abbiet126) reported 4 minutes ago from Swansea, Wales

  @virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.

• 
  S (@SimonLew87) reported 8 minutes ago from Swansea, Wales

  @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

• 
  chris (@chris061183) reported 8 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  Véronica (@Veronica_Cino) reported 8 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

• 
  Vanessa Walsh (@NessafromNeath) reported 11 minutes ago from Neath, Wales

  Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

• 
  Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported 14 minutes ago from Swansea, Wales

  @virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice

• 
  Duncan Lewis (@grumpyoldprof) reported 15 minutes ago from Skewen, Wales

  Hello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?

• 
  👹JGall👹 (@_JGall) reported 15 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia Virgin are so bad I have them too

• 
  Rachel George (@George2Rachel) reported 16 minutes ago from Neath, Wales

  @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

• 
  S (@SimonLew87) reported 18 minutes ago from Swansea, Wales

  @virginmedia Hey I’ve done everything on your website and still the same issues.

• 
  Jonathan Tobin (@JonoTobin) reported 21 minutes ago from Aberavon, Wales

  Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

• 
  Nat (@DragonEmbers) reported 23 minutes ago from Swansea, Wales

  Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

• 
  kat 🍊 (@_katyjames) reported 23 minutes ago from Swansea, Wales

  @virginmedia pls fix my wifi

• 
  Kristian Turner (@Kristian_Turner) reported 25 minutes ago from Swansea, Wales

  @virginmedia Landline, Tivo and Broadband all down. What can I do?

• 
  Kristian Turner (@Kristian_Turner) reported 26 minutes ago from Swansea, Wales

  @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

• 
  👹JGall👹 (@_JGall) reported 36 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  Lucy Cohen (@LucyMazuma) reported 43 minutes ago from Swansea, Wales

  @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

• 
  Geraint Reynolds (@Gezz99) reported 44 minutes ago from Aberavon, Wales

  @virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦

• 
  Jackson (@Jackson_SCFC) reported 48 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Chris Richards (@cymruchrisrich) reported 52 minutes ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Edwards (@BBCTomEdwards) reported 5 minutes ago

  Interesting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%

• 
  London leaver (@ross_biagini) reported 6 minutes ago

  @virginmedia Internet has been down in HP6 since Sunday. Please help

• 
  Wizz (@Wizz57058652) reported 9 minutes ago

  @OliverGMcManus @virginmedia ISP's have to fix it within 30 days or you can leave your contract without the early penalty. @Ofcom

• 
  Shelton (@CBTwizard) reported 13 minutes ago

  @OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.

• 
  megb (@Gbarch1) reported 13 minutes ago

  @virginmedia Ok, how about replying to my many messages? We are close to the 48 hour compensation deadline for loss of service and with an apparent 'fix' planned for Monday at 12 you are going to owe alot of people.

• 
  Joshua Oliver (@ashlet87) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV40 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  pedwards (@petepedwards) reported 17 minutes ago

  @OliverGMcManus @virginmedia They are on a separate network to most other providers so you can get a contract with someone like BT/Sky etc while Virgin dispute is sorted. Three also offer a 5g based home internet service that's dependent on mobile signal.

• 
  Andy W (@AndrewW12290183) reported 20 minutes ago

  @virginmedia Well after 30 years that's me left VM. I would advise anyone to check their contracts to make sure you are not getting charged for a package you never signed up for(Like me) Forget complaining and watch out for the trick of you having to apply for a returns package

• 
  Hg (@5555501z) reported 20 minutes ago

  @virginmedia Anyone else getting bad pixilation on itv2 atm

• 
  Robert Cashin (@robert_cashin) reported 21 minutes ago

  @virginmedia Service desk closed for the evening, so logging this here. Broadband and television down in B24 8RB. TV shows a code CS2004. WiFi hub flashing red and TV box flashing a symbol with two arrows. Have rebooted WiFi, but this has made no difference.