Virgin Media

Virgin Media Outage Report in Port Talbot, Wales

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The latest reports from users having issues in Port Talbot come from postal codes SA12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Port Talbot, Wales 02/21/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Wi-fi
United KingdomPort Talbot Phone
United KingdomSwansea TV
United KingdomSwansea Internet
United KingdomNeath Internet
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

  • _JGall 👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia Virgin are so bad I have them too

  • _JGall 👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

  • MrsSusanAlder Susan Alder (@MrsSusanAlder) reported from Swansea, Wales

    When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Virgin shitty media down yet again #VirginMediadown #virginmedia

  • garethslee Gareth Slee  (@garethslee) reported from Port Talbot, Wales

    @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

  • LucyMazuma Lucy Cohen (@LucyMazuma) reported from Swansea, Wales

    @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

  • paul_g89 Paul G (@paul_g89) reported from Swansea, Wales

    @virginmedia can’t update my package online can you help please

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

  • DSebburn Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • Vanilla__Slice Sarah (@Vanilla__Slice) reported from Swansea, Wales

    @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

  • hedges1975 Richard Hedges (@hedges1975) reported from Gorseinon, Wales

    @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • spilzzz Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

  • spilzzz Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rstripe76 Alex hinder (@rstripe76) reported

    @virginmedia what is the issue with broadband and tv in Swindon. Had nothing for well over 24 hours now. No updates either

  • MuttleyLawton Sam GW Lawton 🤘🏻 (@MuttleyLawton) reported

    @JustMeeVicky @virginmedia @LawfulLawton always gets awful customer service in the opposite way. Gets absolutely harassed by their sales team, used to be on a multiple times a day basis If they focused more of their staff towards cust service and not outbound sales, they would actually have cust retention

  • ColinArm82 Colin Armstrong (@ColinArm82) reported

    @virginmedia What can you do to help? I would appear no one is able to help. Can’t get through to a human on the phone. WhatsApp take 10 years to speak to anyone and then don’t help or say they have arranged an engineer when they haven’t and you don’t have access to the account. Suggestions?

  • butterworthj1 john butterworth (@butterworthj1) reported

    @virginmedia Well explain this now.. it said on your site yesterday it would be fixed by 0.45am today... Still not fixed! You are a joke. Disrupting a weekend when we are supposed to relax horrible company

  • atcaldwell15 Andrea Caldwell (@atcaldwell15) reported

    @virginmedia Installation should have been 2 weeks ago, cancelled the day before as groundworks not done. Installation due 8-1 today. Been told engineer due at 1.50. I have an appointment at 2.30 that I cannot cancel. Now told that groundwork and installation both booked for today

  • jennafer_lee JENNAFER LEE Trophy *****🏆💖 (@jennafer_lee) reported

    @virginmedia I have been on the phone to that number for 2 hours now and no one has helped me! Worst service I’ve ever had!

  • CamberMan Guy Williams 🇺🇦 (@CamberMan) reported

    @virginmedia Two days?? Two ******* days!!! This just says everything about Virgin media. I couldn't even get onto the site & spent over an hour on the phone to "customer service" all for zero help. Utterly useless!

  • ColinArm82 Colin Armstrong (@ColinArm82) reported

    @virginmedia I also called the support number and there is an issue with TV services and then cuts you off. So there is no way forward.

  • rstripe76 Alex hinder (@rstripe76) reported

    @virginmedia Yes it says that there is a problem in the area and I don’t have any services. I’m asking what the problem is and what is the eta for the fix as I’m paying for a service I’m not receiving

  • Anita_Sal Anita Salhotra (@Anita_Sal) reported

    .@virginmedia Hi, I’ve noticed that I’m getting more emails on essential works being carried out in my postcode area (UB4) and my broadband connection being lost during the working week. No Wi-Fi today. A bit concerned about the ongoing issues. What’s going on? Not impressed.