Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Neath, and Swansea.

City	Problem Type	Report Time
Port Talbot	E-mail	14 hours ago
Neath	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported 3 minutes ago from Bridgend, Wales

  @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 9 minutes ago from Skewen, Wales

  @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

• 
  Phil (@phillip_richard) reported 18 minutes ago from Swansea, Wales

  @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

• 
  Rachel George (@George2Rachel) reported 18 minutes ago from Neath, Wales

  @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

• 
  Susan Alder (@MrsSusanAlder) reported 20 minutes ago from Swansea, Wales

  When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

• 
  Rachel George (@George2Rachel) reported 20 minutes ago from Neath, Wales

  @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

• 
  👹JGall👹 (@_JGall) reported 22 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia Virgin are so bad I have them too

• 
  Duncan Lewis (@grumpyoldprof) reported 24 minutes ago from Skewen, Wales

  Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.

• 
  JonJamesPhotography (@JonJamesPhoto81) reported 27 minutes ago from Port Talbot, Wales

  @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

• 
  Phil Cowley #YJB4LIFE (@philcowley2) reported 38 minutes ago from Swansea, Wales

  @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

• 
  S (@SimonLew87) reported 42 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported 43 minutes ago from Neath, Wales

  Customer service is an alien concept to @virginmedia

• 
  lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported 46 minutes ago from City and County of Swansea, Wales

  @virginmedia Still no resolution

• 
  Chris Davies (@bigchristweets) reported 48 minutes ago from Gorseinon, Wales

  @virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.

• 
  S (@SimonLew87) reported 54 minutes ago from Swansea, Wales

  @virginmedia Hey I’ve done everything on your website and still the same issues.

• 
  chris (@chris061183) reported 55 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  Chris Richards (@cymruchrisrich) reported 57 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  Jonathan Tobin (@JonoTobin) reported 57 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  Neil Parry (@Ericsonnycon) reported 59 minutes ago from Swansea, Wales

  @virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.

• 
  S (@SimonLew87) reported 60 minutes ago from Swansea, Wales

  @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤠 (@colingillespie5) reported 4 minutes ago

  @virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company

• 
  Shaun McCarthy (@shaunmc1consult) reported 4 minutes ago

  @weyland76 @virginmedia They 100% need to invest in the air conditioning at the exchanges, as soon as it gets hot outside the internet goes down literally every day

• 
  allie 💋 (@upmyallie) reported 6 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME

• 
  Sarah (@sarahvkeenan) reported 7 minutes ago

  @virginmedia who can I contact about my broadband not working for 4 days?

• 
  Dobbin1957 (@dobbin1957) reported 8 minutes ago

  @virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.

• 
  appleblossomB (@appleblossomBe) reported 8 minutes ago

  @Dadyougeek @virginmedia @LutzSchuler Your best bet is to Phone them and cancel your subscription and tell them you’re switching . You’ll get through in minutes and they’ll bend over backwards for you & if they don’t , switch !!

• 
  𝔹𝕠𝕓-𝕓𝕒𝕔𝕜𝕒𝕓𝕚𝕝𝕚𝕥𝕪 ⚒ 🫧 (@Bob_backability) reported 10 minutes ago

  @virginmedia why can't you sync your transmission with the terrestrial or Sky service because my neighbour is ruining these games for me. He screams like a banshee on heat 40 seconds "before" we score. #NORENG

• 
  Mr B’s History (@MrZacJamesB) reported 11 minutes ago

  @virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?

• 
  Tang (@Vipermo) reported 12 minutes ago

  @virginmedia I ordered your service and then cancelled it before I even plugged router in but no return packaging has been sent out to send it back this was 3 weeks ago please help

• 
  Neil (@nellynoo72) reported 12 minutes ago

  @virginmedia can anyone tell me what the status is of the broadband outrage in CV4 please? All day it's just said there's an issue that your engineers are trying to fix. An ETA would be great