Virgin Media outages and service status in Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Port Talbot, including 1 direct report.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 21, 11:10 PM GMT+1.
- TV (95%)
- Internet (5%)
The latest reports from users having issues in Port Talbot come from postal codes SA12 and SA13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, Neath, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
TV | 9 hours ago |
|
Port Talbot
|
TV | 4 days ago |
|
Neath
|
TV | 7 days ago |
|
Neath
|
TV | 8 days ago |
|
Swansea
|
TV | 8 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia There are no issues via your link
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Kristian Turner (@Kristian_Turner) reported from Swansea, Wales@virginmedia Landline, Tivo and Broadband all down. What can I do?
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?
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The_Viking (@The_Dave_89) reported from Swansea, Wales@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
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Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?
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🏴Shane🏴 (@Shane_Rees) reported from Swansea, Wales@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Gareth Slee (@garethslee) reported from Port Talbot, Wales@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Robbie Phillips (@RobbieP99625428) reported from Aberavon, WalesVirgin Media nightmare to get advice and problems sorted
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Vanessa Walsh (@NessafromNeath) reported from Neath, WalesDisappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shalini Varma (@ShaliniVar) reported@Benleo @virginmedia Bin the TV I did years ago it's garbage just go to w Netflix or something what's the point of all the hassle for garbage tv
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Michael (@MICKLE_M) reported@virginmedia could you please supply me with a contact number please. You are telling me I have to upgrade to anew box , however when I sp yourself 2 remote controls rather than 2 boxes. Your app is ridiculously poor. Give me a number please
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Sco (@ynadhim) reported@virginmedia Hi, i lost internet connection, HP3, is there an issue??
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Danielius Beliauskas (@DBeliauska40488) reported@Benleo @virginmedia Ive also had horrible customer experiences with Virgin. Clue is in the name - havent done it properly before and bad at it
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David (@blueboy2710) reported@mark_wootten Try Virgin Media, just as bad if not worse
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Beth 🌺 (@Beth_MBGA) reported@HJB_News__ Is he a Brit' or a ****' can't be both... Either way he's shite at boxing ... should stick to virgin media support help desk.
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Poppyfields18 (@Novemberpoppy82) reported@virginmedia why on earth is my internet so slow. Only been with you 2 months and it is terrible for the past 3 days. My son is trying to revise for his GCSEs for 2 exams tomorrow and this is not good. Nothing will load. Get this sorted asap
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west witch🇬🇧🏴 (@wishful5thinkin) reported@Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney
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tag 🇬🇧 (@tag4UK) reported@Benleo @virginmedia They told you that you have to buy a 2 year contract in order for them to fix their own cable, and you believed them? 🤪
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Rob York (@BurlingtonBert0) reported@hamsterpranks @virginmedia Virgin - sucking the life out of humanity since inception. Thank **** I got rid years ago.