Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Jonathan Tobin (@JonoTobin) reported 20 seconds ago from Aberavon, Wales

  @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

• 
  Gareth Slee  (@garethslee) reported 6 minutes ago from Port Talbot, Wales

  @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

• 
  Jonathan Tobin (@JonoTobin) reported 6 minutes ago from Aberavon, Wales

  Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

• 
  Vanessa Walsh (@NessafromNeath) reported 9 minutes ago from Neath, Wales

  Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

• 
  Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported 9 minutes ago from Neath, Wales

  Customer service is an alien concept to @virginmedia

• 
  Jackson (@Jackson_SCFC) reported 23 minutes ago from Swansea, Wales

  @virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine

• 
  Jackson (@Jackson_SCFC) reported 25 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Robbie Phillips (@RobbieP99625428) reported 26 minutes ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  Michael owen Ⓜ (@mikeyowen2) reported 29 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  Jonathan🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IROJDP) reported 33 minutes ago from Swansea, Wales

  @virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service

• 
  Chris Davies (@bigchristweets) reported 36 minutes ago from Gorseinon, Wales

  @virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.

• 
  Sara-Jane (@identiti32) reported 38 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

• 
  Elliot Griffiths (@ELGriff28) reported 40 minutes ago from Swansea, Wales

  @virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom

• 
  The_Viking (@The_Dave_89) reported 51 minutes ago from Swansea, Wales

  @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

• 
  Phil (@phillip_richard) reported 52 minutes ago from Swansea, Wales

  @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

• 
  Adam Croft (@Adamcroft1996) reported 53 minutes ago from Pontarddulais, Wales

  @virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door

• 
  Susan Alder (@MrsSusanAlder) reported 54 minutes ago from Swansea, Wales

  When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

• 
  Elliot Griffiths (@ELGriff28) reported 55 minutes ago from Swansea, Wales

  @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

• 
  Kevin Child (@KevDocChild) reported 56 minutes ago from Swansea, Wales

  @virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider

• 
  Neil Parry (@Ericsonnycon) reported 58 minutes ago from Swansea, Wales

  @virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 5 minutes ago

  And finally, got through, but transferred so another 30 minutes wait. Package sorted but oh my word, @virginmedia sort yourselves out: 1. Employ more first line staff 2. Fix your chat bot 3. Get a catalogue of hold music. The same track over and over again is torture.

• 
  Emily J Clarke (@clarke_j_emily) reported 13 minutes ago

  @virginmedia Losing the plot. The outage in my area is 1 mth old today! Been on hold 75mins to add further complaints to my complaint 🤬

• 
  graham bowyer (@freaksquid5) reported 18 minutes ago

  @virginmedia why is noone picking up my dad as been calling most of the day you have ripped them off for over 100 pound and your customer service is useless on the phone for 2 hrs and no one picked up

• 
  Laura Vince (@lauravince1) reported 20 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?

• 
  Shye Ahmed (@shyeahmed) reported 20 minutes ago

  @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

• 
  @Live Chat Squad (@LSquad17045) reported 21 minutes ago

  @richbutz l am from virgin media customer service.

• 
  MancLass (@Manc_Gurl) reported 26 minutes ago

  @virginmedia I’ve spent the best part of my afternoon trying to cancel my expensive out of contract broadband. Chat just exits without on app and PC and I’ve been on hold for 40 mins on phone no one answers. Do I just cancel the £93 a month DD because that is ridiculous

• 
  Moderately Sarcastic (@ForkYeah07) reported 27 minutes ago

  An absolute nightmare getting onboard with Virgin Media broadband. They changed my appointment on the last day. Who the hell is going to pay me for the inconvenience this will have? This is absolutely ridiculous. Is this the service you guys provide?? @virginmedia

• 
  James Agg (@Jimmyboy35) reported 28 minutes ago

  @virginmedia I have now been on hold for my broadband and TV issues for over 2hours in total

• 
  CaperZz (@zZrepaC) reported 28 minutes ago

  What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia