Virgin Media Outage Report in Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Reid
(@mooty777) reported
@virginmedia is your customer service always this disastrous? I’ve been trying to get in contact for 4 days now. Waited for an hour on hold to be cut off. Messaged on the app about 6 times, very little response
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Livingwithdementia.online
(@PeterMi31061689) reported
@virginmedia You ARE joking? I've phoned the service line a dozen times. Each time I get a deadline. each time the deadline is missed. Meanwhile, I languish without the vital reminders to take my insulin and medication that keep me healthy and that I spent so long setting up on Alexa.
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Emma Carr
(@EmmaBabeyy93) reported
@VirginMedia services down yet again until 3pm..so how are we supposed to work from home then! This is getting beyond a joke do I pay to have no services all day long NO..get it sorted totally sick of this now
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Robb Webb. Photographer. Radio Geek. G0URR.
(@G0URR) reported
@virginmedia Yes to all. Problem is they just move the date. 14th November. 25th November. 3rd December all promised. But you have no stock. Empty promises.
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Benjamin Cohen
(@benjamincohen) reported
@virginmedia I’m kind of busy working to spend hours on hold to Virgin Media. Can someone from the CEO’s office please get in touch? They have my details from the myriad of issues we’ve had before over the past decade.
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Jake Knighton
(@KnightonJ) reported
@virginmedia I have cancelled my package deal with you as your internet was always going down, I had Virgin out 3 times in a month (in the contract) to leave without paying and you’ve taken £200+ out of my account...??
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Margaret Doherty
(@teragramytrehod) reported
@virginmedia Our speed remains poor I’m afraid. Will find screenshot.
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Leonora
(@fucksyLei) reported
So @virginmedia why am I paying for a service which isn't being provided. Currently 45 mins on hold and also tried the app conversation but no one responding when they notified that they were open and wanted to see if we still needed help?
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Richard Dignall
(@richarddignall) reported
@virginmedia We've got an installation booked tomorrow and just had a positive COVID test result in the house this morning. I can't find any way to get in touch by phone to rearrange - website just says "it's too late". Can you help?
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paws4life
(@paws4lifek9) reported
@virginmedia Admitted yesterday she should never have done , since then you have sent me two more contracts with the complete wrong bundles , come on get your act together !!!