Virgin Media Outage Report in Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Port Talbot come from postal codes SA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Phone | |
| Swansea |
TV | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
-
jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
-
Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
-
🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
-
Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
-
Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
-
Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
-
Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
-
👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
-
M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
-
Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
-
👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
-
🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
-
Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
-
Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
-
Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
-
Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
-
Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
-
Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Acuharmony-UK
(@AcuharmonyUK) reported
@virginmedia I did try that today but the link did not go to any cases, just took me to the Buy Broadband page. Even after logging into my virgin media account aswell as I am a BB customer, it still goes to that page. Also your Web chat was not linking correctly on your site today.
-
Alex Marshall
(@Alexmarshall006) reported
@virginmedia I have 2 plans i don’t want 2 plans how do i cancel one?
-
Paddy
(@Paddy_909) reported
@virginmedia The £5 odd I’ll get at the end of the month won’t really help, we are in a cost of living situation - and I had work I had to do so had no other choice. I appreciate it is not your fault but another system should really be set up. A early phone top up wasn’t in this months budget
-
Deane Shannon
(@Deane_Shannon) reported
@virginmedia No unfortunately not, it’s only 3 devices but the service just isn’t good enough
-
Acuharmony-UK
(@AcuharmonyUK) reported
@virginmedia I will try tomorrow morning. Lots of tour webpages are having problems. Good idea to speak to your technical department about it.
-
Ian Frickel
(@ian_frickel) reported
@virginmedia Same reason as the last 2 postponed visits, this is the worst service I have received from an Internet provider. You are just rubbish. Move the hole back 6 feet new pavement port then cross my garden, what's difficult except your 3rd party provider don't work over Xmas. Lazy
-
Ryan🥶
(@rykowski76) reported
@virginmedia @Outlander_STARZ @lionsgateplusuk Utter rubbish getting cancelled asap. Let me down so many times
-
JC Malloney
(@JCMalloney) reported
@virginmedia Would love to experience this but our phone line broadband and tv is currently down. Guy at the end of the phone said it would take 6 days to fix. Not acceptable and missing out on Christmas tv. We moved from sky to this absolutely shame of a service !!
-
Shivangelion
(@AbnormalCutie00) reported
For an extra cost on top of the £9.99 you can watch shows without ads. I mean, come on, we don't get HBO in the UK as a service. The closest we have is Sky. If I pay for a TV license, and a virgin media TV box that provides me with the Sky channels that I also have to watch ads
-
Tony Creasey
(@Lunerbase) reported
@virginmedia It was on the chat option, it’s abysmal customer service. I was at least expecting A call instead we had this farcical what’s app texting to be told call back end Jan at the end of it , I will be currently to cancel completely #virginmedia