Virgin Media outages and service status in Port Talbot, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, and Treorchy.
Community Discussion
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Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales@virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡
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MrandMrs50Plus (@MrandMrs50Plus) reported from Port Talbot, Wales@virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?
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Nat (@DragonEmbers) reported from Swansea, Wales@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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Kevin Child (@KevDocChild) reported from Swansea, Wales@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?
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Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia Its seems ss premier league is unwatchable (grainy & lagging) but ss main event isnt too bad,not perfect but better, bt sports are all great.
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Elliot Griffiths (@ELGriff28) reported from Swansea, Wales@virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡
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Michael (@MikeARose98) reported from Cwmafan, Wales@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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Phil Cowley #YJB4LIFE (@philcowley2) reported from Swansea, Wales@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
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Stephen Squires (@Welsh19) reported from Pontardawe, Wales@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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Sebbong 🏴 (@DSebburn) reported from Bridgend, Wales@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
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Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales@virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous
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Kamil Yılmaz (@YilmazKml) reported from Swansea, Wales@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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Elliot Griffiths (@ELGriff28) reported from Swansea, Wales@virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡
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Andy Williams (@scooterman79_1) reported from Swansea, Wales@virginmedia Internet playing up yet again, absolutely shocking service..
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Abbie Thompson (@abbiet126) reported from Swansea, Wales@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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GAYNOR JOHNSON (@JOHNSONGAYNOR) reported from Skewen, Wales@virginmedia Had trouble with TV since this morning. Now have just BBC and ITV. Tried phoning but had short message saying they are busy and phone later! Phoned later…same message! What’s going on!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it
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Susan Chew (@SusanChew5) reported@virginmedia I may have solved the issue with DMs
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JJ (@johnjoeoregan) reported@virginmedia Broadband been down almost continuously since midday Friday 17th and now latest update says evening of April 20th expected repair /resumption. Will be four days at that point. What has happened? Manchester area.
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Paul Parkin (@kingoftheshed) reported@virginmedia What? On and off for the past 8 days? It just went down again 5 minutes ago. Fix it and compensate me let me leave.
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Susan Chew (@SusanChew5) reported@virginmedia It's constant disruption, I did all that , postcode, house number, nothing wrong in the area, spoke to Bot, said there was an outage in my area, who's right?
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Urban Groove (@Urban__Groove) reported@virginmedia So you bombarded me with phone calls to upgrade till i had to admit defeat, you told me i have free nextflix premium for a whole year, so i register a netflix account and now your asking me to pay £15.00 to use this service? what an absolute rip off😡 NOT HAPPY!
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🏴D¥MORE🏴 (@dymore9) reported@KarlRedman13 @DaytrippingRed virgin media sucks ***
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KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you
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BigF (@Bigg_F_) reported@virginmedia my broadband has been intermittent (mostly off) for the last 4 days. Can’t get through on phone. AI chat only suggests factory reset of hub. Each time I do a status check it says intermittent signal in your area check back in 24 hours. It’s now been 4 DAYS.
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mancs boi (@DjmarkieT) reported@ndbchnn @virginmedia ive had no internet in M3 since friday at 2pm service checker says it will be fixed by 4pm on the 20th absolute joke!