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Virgin Media

Virgin Media outages and service status in Port Talbot, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • 43% Internet (43%)
  • 29% E-mail (29%)
  • 29% TV (29%)

The latest reports from users having issues in Port Talbot come from postal codes SA12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

CityProblem TypeReport Time
Swansea TV 7 days ago
Swansea Internet 8 days ago
Port Talbot Internet 9 days ago

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • Vanilla__Slice
    Sarah (@Vanilla__Slice) reported from Swansea, Wales

    @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

  • Natalieball1984
    NATALIE BALL 🛡️ (@Natalieball1984) reported from Skewen, Wales

    @virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!

  • Leelamou
    Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported from Swansea, Wales

    @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

  • paul_g89
    Paul G (@paul_g89) reported from Swansea, Wales

    @virginmedia can’t update my package online can you help please

  • si_rees
    Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

  • stuartdavis21
    Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Virgin shitty media down yet again #VirginMediadown #virginmedia

  • CLlewellyn19
    Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales

    @virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍

  • fabblisa
    lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported from City and County of Swansea, Wales

    @virginmedia Still no resolution

  • LucyMazuma
    Lucy Cohen (@LucyMazuma) reported from Swansea, Wales

    @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

  • SimonLew87
    S (@SimonLew87) reported from Swansea, Wales

    @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

  • _JGall
    👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia Virgin are so bad I have them too

  • scooterman79_1
    Andy Williams (@scooterman79_1) reported from Swansea, Wales

    @virginmedia Internet playing up yet again, absolutely shocking service..

  • carlbillings61
    Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales

    @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

  • George2Rachel
    Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

  • TheBenWoodcock
    Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales

    @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

  • enfysjack
    Paul Johnson (@enfysjack) reported from Swansea, Wales

    He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85

  • BenSwansea
    Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales

    @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

  • Sixth_Form_Coll
    Swansea Sixth form College (@Sixth_Form_Coll) reported from Swansea, Wales

    @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

  • Jackson_SCFC
    Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.

  • BottleShopDan
    Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jlj060453
    john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reported

    Can you believe it, Virgin Media red button not working on the first day of the football league season! Must do better

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix

  • Dazlerhotspur
    DazMcT (@Dazlerhotspur) reported

    @virginmedia It mentions red button service loss not complete service loss

  • jammach
    🏳️‍🌈 Barrie (@jammach) reported

    @IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.

  • pstaylor1412
    paul taylor (@pstaylor1412) reported

    @virginmedia shocking service !You want to change my elderly mother’s tv package which is far in excess of her needs and charge her extra for it. Fleecing oaps is not a good look after 20 years loyalty we will be cancelling.

  • nwl88444048
    nwl (@nwl88444048) reported

    New Lucy Kennedy series gets off to a slow-ish start on Virgin Media One, especially given the pre-publicity about Tommy Fleming and the wife's comments and legal letters, reported in the Sindo and Sunday Times. An average adult audience for first transmission last night of just 71,000 with an audience scratching its head about why Fleming agreed to the interview if he didn't want to dig up the bad memories.

  • harrewis
    Paul THORNE (@harrewis) reported

    @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

  • MystiqueCat17
    Boudicca and Viriato 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇵🇹 (@MystiqueCat17) reported

    @IainSankey @virginmedia We left them years ago, nightmare. Had to explain to one of their agents what a postcode was...at that point I realised we had to part company. I have never regretted getting rid of them.

  • DuggyStand
    Just D. (@DuggyStand) reported

    Nice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.

  • BlakeyCb48
    cheryl blake (@BlakeyCb48) reported

    @virginmedia sky+ not working at all I think it’s the same all over since the update absolutely shocking considering the prices we pay