Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	TV	4 days ago
Swansea	Internet	6 days ago
Port Talbot	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Elliot Griffiths (@ELGriff28) reported 2 minutes ago from Swansea, Wales

  @virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom

• 
  kat 🍊 (@_katyjames) reported 2 minutes ago from Swansea, Wales

  @virginmedia pls fix my wifi

• 
  Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported 9 minutes ago from Swansea, Wales

  @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

• 
  Jackson (@Jackson_SCFC) reported 10 minutes ago from Swansea, Wales

  @virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.

• 
  Paul Johnson (@enfysjack) reported 11 minutes ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

• 
  Véronica (@Veronica_Cino) reported 12 minutes ago from Swansea, Wales

  @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

• 
  Jackson (@Jackson_SCFC) reported 13 minutes ago from Swansea, Wales

  @virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine

• 
  S (@SimonLew87) reported 25 minutes ago from Swansea, Wales

  @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

• 
  Chris Davies (@bigchristweets) reported 26 minutes ago from Gorseinon, Wales

  @virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 37 minutes ago from Skewen, Wales

  @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

• 
  Véronica (@Veronica_Cino) reported 38 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

• 
  Mark Davis (@MarkDav96152735) reported 41 minutes ago from Gorseinon, Wales

  When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!

• 
  Nat (@DragonEmbers) reported 43 minutes ago from Swansea, Wales

  @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

• 
  Darren Hughes (@DarrenH99174695) reported 44 minutes ago from Swansea, Wales

  @virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.

• 
  Geraint Reynolds (@Gezz99) reported 50 minutes ago from Aberavon, Wales

  @virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦

• 
  Véronica (@Veronica_Cino) reported 50 minutes ago from Swansea, Wales

  @virginmedia You guys are the worst literally, your replies are so slow!

• 
  Chris Richards (@cymruchrisrich) reported 51 minutes ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

• 
  Beccy Blackmore (@belock14) reported 51 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

• 
  Neil Parry (@Ericsonnycon) reported 52 minutes ago from Swansea, Wales

  @virginmedia There are no issues via your link

• 
  👹JGall👹 (@_JGall) reported 57 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🦐THE Lexi! (@HSTSKaczynski) reported 7 minutes ago

  @0kbps i got my internet bill cut in half for the exact same speeds just by calling up the scottish line of virgin media and the guy immediately like "yeah mate i can offer you this deal instead" lmao. internet companies are such a damn joke

• 
  Sam Rees (@SamReesO) reported 7 minutes ago

  @StephenP311275 @virginmedia I can tell you now you will not get better service. They are all as bad as eachother now. Plus you can inly get Sky Stream now which is crap! No recordings 🙄

• 
  Kathy Miller (@KathyMi25429227) reported 8 minutes ago

  ABSOLUTE NIGHTMARE SERVICE GOING OFF AND ON EVERY FEW MINUTES. THIS IS NOT OK! CR02BG postcode you say has no issues, a road of your customers say different. What does it take to do your job? What? @virginmedia

• 
  Stephen Maddock (@stephenm68) reported 11 minutes ago

  @virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet

• 
  Caroline (@finn33) reported 16 minutes ago

  @virginmedia Why do you want a private message. For what. Just get it sorted. Location is EN3. Private message only hides the info from other users that may be complaining about your shoddy service. I pay enough for this ‘service’ get it fixed.

• 
  Eric Byrne (@EricByrne35) reported 17 minutes ago

  @virginmedia nearly four hours without now, come on like, it wouldn't be as bad if your TV package didn't run off the wifi too

• 
  .Bad (@Badmufc) reported 18 minutes ago

  Hey @virginmedia My nets been down since 10 o'clock last night got any information on anything at MK42 8TS. Can't even make a phonecall to VM 😭

• 
  Ruth Whalley (@Leftdoubleclick) reported 21 minutes ago

  @VirginMedia Can you give us support ? I gave posted to yoy and nir had a wid back.

• 
  Jonesy (@Beechside) reported 22 minutes ago

  @Dom_EFC @virginmedia Wait til you try & cancel it They make it as difficult as possible Ended up sending a recorded delivery letter to Head Office (when I eventually got the address)

• 
  🎀 (@guineapigharua) reported 24 minutes ago

  is virgin media wifi down for anyone else rn ughhhh