Virgin Media Outage Report in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Swansea, Treorchy, and Port Talbot.

City	Problem Type	Report Time
Neath	Internet	22 days ago
Swansea	Total Blackout	24 days ago
Neath	Internet	29 days ago
Swansea	Internet	1 month ago
Neath	Internet	1 month ago
Treorchy	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 2 minutes ago from Skewen, Wales

  @virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia

• 
  Carl Billingsley (@carlbillings61) reported 4 minutes ago from City and County of Swansea, Wales

  @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

• 
  S (@SimonLew87) reported 8 minutes ago from Swansea, Wales

  @virginmedia Yeah I’ve done that and same issues

• 
  Elliot Griffiths (@ELGriff28) reported 12 minutes ago from Swansea, Wales

  @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

• 
  Andy Williams (@scooterman79_1) reported 12 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  Rachel George (@George2Rachel) reported 18 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported 20 minutes ago from Neath, Wales

  Customer service is an alien concept to @virginmedia

• 
  Kristian Turner (@Kristian_Turner) reported 23 minutes ago from Swansea, Wales

  @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

• 
  S (@SimonLew87) reported 31 minutes ago from Swansea, Wales

  @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 34 minutes ago from Skewen, Wales

  @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

• 
  Kristian Turner (@Kristian_Turner) reported 40 minutes ago from Swansea, Wales

  @virginmedia Landline, Tivo and Broadband all down. What can I do?

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 43 minutes ago from Swansea, Wales

  @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

• 
  Michael owen Ⓜ (@mikeyowen2) reported 45 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  S (@SimonLew87) reported 46 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 47 minutes ago from Skewen, Wales

  @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

• 
  S (@SimonLew87) reported 48 minutes ago from Swansea, Wales

  @virginmedia Hey I’ve done everything on your website and still the same issues.

• 
  Rachel George (@George2Rachel) reported 50 minutes ago from Neath, Wales

  @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

• 
  Rachel George (@George2Rachel) reported 51 minutes ago from Neath, Wales

  @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

• 
  Robbie Phillips (@RobbieP99625428) reported 52 minutes ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 55 minutes ago from Skewen, Wales

  @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Molodoi (@idrewdoughnut) reported 9 minutes ago

  @virginmedia Can you tell me where is that specified? All I see is “no known issue” and we both know there are known issue. Why isn’t this reflected on service status?

• 
  Andy bowbells (@AndyJamesMichel) reported 13 minutes ago

  Service down AGAIN!! Thank god I only have 1 more month of this diabolical company. @virginmedia #virginmediadown

• 
  Steve Cooper (@coops_99) reported 15 minutes ago

  @virginmedia Now not working at all, again!! 🤬😡

• 
  PG (@djphilg101) reported 16 minutes ago

  @virginmedia how do I go about getting a new box? The one I have is ridiculously slow and I have to restart it twice a day

• 
  @Hocky69 (@ChrisHodgkins20) reported 17 minutes ago

  @virginmedia @ainy18 My Internet is down that much ill be asking for a refund this month!!!

• 
  Roco (@RoCo67) reported 21 minutes ago

  @virginmedia @SouthamptonFC Very poor service from Virgin media. Put you on hold for over a hour then cut you off every time. Still to resolve issue.

• 
  Adam (@adameverard04) reported 24 minutes ago

  @virginmedia new customer income **** Vodafone

• 
  John Mitchell (@jggmitchell) reported 25 minutes ago

  @nigelwalsh @virginmedia Hysterical! 10-3!!!? Web chat!!? There’s a customer experience razzie award in there somewhere.

• 
  Ryan (@ryanbeard2012) reported 25 minutes ago

  @virginmedia We are in another queue online. Hopefully to be sorted tonight. If someone could message at 2 tomorrow and hopefully we won't need the help then

• 
  Dom (@dom_taylor123) reported 25 minutes ago

  @virginmedia @latinjokolivia Yes but it keeps telling me sign in. Now I have no WiFi at all. This is beyond a joke