Virgin Media outages and service status in Port Talbot, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, and Treorchy.
Community Discussion
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Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Vanessa Walsh (@NessafromNeath) reported from Neath, WalesDisappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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S (@SimonLew87) reported from Swansea, Wales@virginmedia An engineer came out but still not working properly.
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David (@Davetails) reported from Aberavon, Wales@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
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Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Mark Davis (@MarkDav96152735) reported from Gorseinon, WalesWhen you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
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Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales@virginmedia down again . No wifi or tv ๐ก
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Kamil Yฤฑlmaz (@YilmazKml) reported from Swansea, Wales@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia Itโs a long standing issue which seems to be getting worse. The signal strength is just so so poor. I canโt use the WiFi upstairs most of the time ๐
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Phil (@phillip_richard) reported from Swansea, Wales@virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible
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๐๐ฒ๐ ๐๐ถ๐๐๐ด๐ฒ๐ฟ๐ฎ๐น๐ฑ (@Dex_Fitz) reported from Skewen, Wales@virginmedia Iโve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, Iโll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesVirgin shitty media down yet again #VirginMediadown #virginmedia
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MrandMrs50Plus (@MrandMrs50Plus) reported from Port Talbot, Wales@virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia abysmal service. Iโve spent almost 2 weeks trying to get through to speak to someone about the price increase youโre looking to force on me, despite that Iโm meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.
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Nat (@DragonEmbers) reported from Swansea, Wales@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service ๐
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Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.
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Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Nat (@DragonEmbers) reported from Swansea, WalesCan't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems ๐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian (@irbrassmonkey) reported@virginmedia What is going on with the internet in Bounds Green really not happy. This is my first month with you and because of this black out I have missed a one in a universe event. It will never happen again ever. Very disappointing.
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kevin cox (@kevin_cox9211) reported@virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.
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Marc Adams Reacts (@MarcReacts) reported@virginmedia hi I have an issue tried to dm you my account is down please help
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Reformed Prisoner (@formerprisoner_) reported@virginmedia Next time, do what you promise and you will. Just a shame that youโve had 3 opportunities to do that with me as a customer and youโve failed all three times.
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ex999 ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@maurice_1960) reported@virginmedia @misselledee Do you think that no service might mean the Internet page might not be available
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LoobyLou1970 ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@ldp17470) reportedWhy is your support so appallingly bad? @virginmedia Been waiting for almost ยฝ hour to get to speak with someone on the phone and the chatbot on the app has just gone silent on me. My 360 box won't boot up, tried everything to fix it...1/2
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Martin Lawton (@MartinLawton) reported@virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. ๐
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John James (@_kimosabe_) reported@virginmedia very disappointed with customer service can anyone help me fine out how to contact the CEO many thanks
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from ยฃ55 to ยฃ72 mid contract? I understand it's April and a small price increase is expected but ยฃ17 is taking the mick. With the issues I've had lately @sky is looking more tempting.
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James Norris (@nozzla) reported@virginmedia WiFi and TV not working this morning and can't seem to fix it. Is the service down?