Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	E-mail	3 days ago
Swansea	E-mail	10 days ago
Swansea	TV	10 days ago
Swansea	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Chris Richards (@cymruchrisrich) reported 5 minutes ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

• 
  Adam Croft (@Adamcroft1996) reported 5 minutes ago from Pontarddulais, Wales

  @virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2

• 
  Chris Llewellyn (@CLlewellyn19) reported 10 minutes ago from Swansea, Wales

  @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡

• 
  G (@therealGDJ) reported 12 minutes ago from Pontarddulais, Wales

  @virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!

• 
  Carl Billingsley (@carlbillings61) reported 14 minutes ago from City and County of Swansea, Wales

  @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

• 
  👹JGall👹 (@_JGall) reported 16 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported 20 minutes ago from Swansea, Wales

  @virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.

• 
  S (@SimonLew87) reported 22 minutes ago from Swansea, Wales

  @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

• 
  Elliot Griffiths (@ELGriff28) reported 23 minutes ago from Swansea, Wales

  @virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡

• 
  Véronica (@Veronica_Cino) reported 29 minutes ago from Swansea, Wales

  @virginmedia You guys are the worst literally, your replies are so slow!

• 
  Sarah (@Vanilla__Slice) reported 32 minutes ago from Swansea, Wales

  @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

• 
  The_Viking (@The_Dave_89) reported 41 minutes ago from Swansea, Wales

  @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

• 
  Elliot Griffiths (@ELGriff28) reported 42 minutes ago from Swansea, Wales

  @virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom

• 
  Beccy Blackmore (@belock14) reported 44 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

• 
  Paul Johnson (@enfysjack) reported 45 minutes ago from Swansea, Wales

  He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85

• 
  Véronica (@Veronica_Cino) reported 46 minutes ago from Swansea, Wales

  @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

• 
  Richard Hedges (@hedges1975) reported 47 minutes ago from Gorseinon, Wales

  @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

• 
  Duncan Lewis (@grumpyoldprof) reported 47 minutes ago from Skewen, Wales

  Hello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?

• 
  Phil (@phillip_richard) reported 58 minutes ago from Swansea, Wales

  @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

• 
  G (@therealGDJ) reported 59 minutes ago from Pontarddulais, Wales

  @virginmedia do you actually offer any kind of service??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A-A-RON (@rising_lefty) reported 10 seconds ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Will (@willmgreenhalgh) reported 12 seconds ago

  @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 25 seconds ago

  @virginmedia That authentication issue is between the VM servers and Sky servers.

• 
  MH (@MhMyxacc444) reported 6 minutes ago

  @j_ball13 @virginmedia They are awful.

• 
  Emily Atkins (@bahallathegreat) reported 10 minutes ago

  @virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services

• 
  Stephen Old #FBPE (@StephenOld) reported 11 minutes ago

  @virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.

• 
  Dave #oafc (@Rusty_Barnacle) reported 13 minutes ago

  @SilvesterLuke @virginmedia Stop pestering me jesus that's about ten messages.. I cant ******* fix it

• 
  KASHKA George JOE😎🦋🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇵🇱 🇬🇧 😇🕊 (@Domi18Katz21) reported 14 minutes ago

  @ianvogler @virginmedia 💯 🎯 or CLONED but SUSPECT SPAM with Virgin media 🤔 😳 customer numbers & info NOT SECURE & very SLACK DATA breach 😠

• 
  Jags Arthurson (@JagsArthurson) reported 15 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong