Virgin Media Outage Report in Port Talbot, Wales
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The latest reports from users having issues in Port Talbot come from postal codes SA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Swansea, Gorseinon, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Swansea |
TV | |
| Swansea |
TV | |
| Gorseinon |
Internet | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Wayne Birch
(@WayneBirch11) reported
from
Swansea, Wales
@virginmedia just awful customer service just had a agent laugh at me down the phone it’s now 14 days with a damaged phone
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pola
(@bitterpola) reported
from
Swansea, Wales
Deactivating the parental controls w Virgin Media should not be this hard at all, half their website has been down for months
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.Tris
(@7R15) reported
from
Swansea, Wales
@KimGuest @virginmedia Just checked @MoneySavingExp and found I can get the same download speed and unlimited for £20 with talktalk... only issue is new 18mo contract if I’m not gonna be staying here! My Virgin’s rolling now so 1mo notice - guess could take talktalk to new place though!
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia please sort yourselves out, we’ve been without TV all day, WiFi on and off all day. I pay you handsomely for a service that you rarely deliver to expectations #poorservicestanards #awfulcustomerservice #timetoconsideranewprovider
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Sámuel Hill
(@SamuelHill98) reported
from
Swansea, Wales
@virginmedia the Sky Sports red button service is a shambles
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*•💎..cнℓσε ηα∂ιηε ∂αℓℓιηg *🏳️🌈*
(@Clo_Nadine) reported
from
Swansea, Wales
@virginmedia are you down again! My internet ain’t working with out WiFi!!!!
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Emma fiona rawlings
(@emzyfifi) reported
from
Port Talbot, Wales
@virginmedia omg my ITV has gone down and I'm missing #Corrie 😫
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Aaron Phillips
(@AaronPhillips_7) reported
from
Gorseinon, Wales
@virginmedia It's still down 😭
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia There are plenty of issues in Swansea with your service it seems.
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Graham Crowley
(@crowley180) reported
from
Pyle, Wales
@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Val
(@Botleylady) reported
from
Swansea, Wales
@virginmedia Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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Val
(@Botleylady) reported
from
Swansea, Wales
@virginmedia I’m totally disgusted with your call centre service I’ve just had a call from them & the person in question conveniently cut me off whilst in process of speaking to him. This has happened before & a complaint ignored. Value your customers you don’t know the meaning
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Val
(@Botleylady) reported
from
Swansea, Wales
Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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carly marie lloyd
(@missscarlymarie) reported
from
Neath, Wales
6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Louise price
(@zumbawithlou18) reported
from
Swansea, Wales
@virginmedia so disappointed with this company been loyal customer for so many years but cant give same offer to renew my contract as new customer offers!! New customers get sky sports and bt sport for £65 but long term customers £100 !!
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Katy Gibson
(@KatyGibsonWales) reported
from
Maesteg, Wales
@Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕
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pola
(@bitterpola) reported
from
Swansea, Wales
@virginmedia It is sorted out now but you guys really have to sort out your login and register postal online, it has been down for months.
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*•💎..cнℓσε ηα∂ιηε ∂αℓℓιηg *🏳️🌈*
(@Clo_Nadine) reported
from
Swansea, Wales
@virginmedia Your stil not getting it lol I want my phone to work with out my WiFi as my one work don’t work I need my hour to contact people it’s all sudden not working I hardly ever use my WiFi anyways my phones Better but no working nothing ykvto my WiFi box
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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spike
(@thefirstspike) reported
I’ve had it with @virginmedia. Saturday afternoon in a big UK city, 4g 3 bars, but no actual signal and nothing works? WTAF? #TimeToSwitch
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Warren Veragoo
(@WarrenV9) reported
@virginmedia Hi, been going round in circles on the phone and whatapp with customer service to try to resolve an issue I have with my bill and contract. Can you please advise how I can speak to a supervisor as this is what the collections team have suggested to me
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Michael Thompson
(@mickscreams2112) reported
@virginmedia @SkyHelpTeam @skytv Thanks Virgin Media will be talking to you guys next week! Over 30yrs a Sky customer and not even a reply here! Says so much about the company in 2022 and a total lack of any customer care and they should be ashamed!
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Gordon Foster
(@rainworthgord) reported
@_MMaritima @virginmedia Ring 0345 454 1111 Lizzie. I had the same problem trying to actually speak to someone, when I tweeted about it Virgin gave me this number, and, admittedly after a bit of hassle, I finally got through to a very helpful lady who has booked us a technician visit for Monday.
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Pooja Mehra
(@poojaa_mehra) reported
@virginmedia Hi, no, I didn’t agree to the new deal. I’ve an 18 month contract till June. The price change happened start of this year and the support staff agreed that it was a mistake and said that they’ll apply the discount. I’ve been overcharged in Jan and Feb.
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Chris Charlton
(@Chris_89lfc) reported
@virginmedia I have yes. But they just sent basic troubleshooting steps when the issue is with your routers. Doesn't matter if its the hub 3 or hub 4 the fact is WiFi performance doesn't hold up. Same with your competitors.
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spike
(@thefirstspike) reported
I’ve had it with @virginmedia. Saturday afternoon in a big UK city, 4g 3 bars, but no actual signal and nothing works? WTAF? (Tweeting in Wi-Fi) #TimeToSwitch
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🎗JamesAlexander🎗🏴
(@James_AD_89) reported
@virginmedia I need to cancel my virgin media services, I’m moving and they aren’t available at my new address unfortunately
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Jules&IainWilson
(@JueIainWilson) reported
@virginmedia you should be ashamed of your call time, speaking 22 minutes to someone to cancel an account due to a death and now still on and waiting ... so distressing 😡
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Han🏳️🌈
(@_Hannah_xxxx) reported
@virginmedia It was 2 full days loss of service and one day off waiting for an engineer to come out! 3 days in total lost of work, i was told I would recieve email comfirmation from yourself for my employer but nothing as of het