Virgin Media outages and service status in Port Talbot, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Treorchy, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Wi-fi | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.
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G (@therealGDJ) reported from Pontarddulais, Wales@virginmedia do you actually offer any kind of service??
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Kristian Turner (@Kristian_Turner) reported from Swansea, Wales@virginmedia Yes and says that the estimated fix time is 22:00 for all three!
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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Robbie Phillips (@RobbieP99625428) reported from Aberavon, WalesVirgin Media nightmare to get advice and problems sorted
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Hey I’ve done everything on your website and still the same issues.
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?
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Paul Johnson (@enfysjack) reported from Swansea, Wales@virginmedia £50 more for the same package seems unfair to your loyal existing customer's
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?
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Phil Cowley #YJB4LIFE (@philcowley2) reported from Swansea, Wales@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
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Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
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M (@FROMMARGAM) reported from Margam, WalesHi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Véronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Sophie 🇬🇧🏴🏴 (@Leelamou) reported from Swansea, Wales@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
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Paul Johnson (@enfysjack) reported from Swansea, WalesHe @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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outondet (@outondet) reported@virginmedia terrible service...10 says to activate sky movies...still doesn't work.....tried phoning 150 ..still couldn't do it...sort it out @virginmedia.
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Harry Lester (@harrylester1) reported@virginmedia in the le3 area. No WiFi now for the last 30+ hours. Awful service speaking to a bot and wanting to charge extra to sort it even though prices are already sky high. Speaking of sky might be time for a change
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Walthamstow Life (@WalthamstowLife) reported@virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!
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tim.. (@timmorr17294439) reported@GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..
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Kip Williams (@kipwilbo) reported@virginmedia Yeah I'll do that later as I've had to go to the pub for the second half as the service is pay you for is ****. The volume drops out constantly and the buffering is because you throttle during games to stop pirates, ends up interfering with paying customers
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Melvyn May (@melvmay) reportedSo the bots on this account requesting DMs led to a call from “Virgin Media” and wanted me to install an app for payment. Instant scammer alert. This is so bad.
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simon parkinson (@parky1021) reported@virginmedia Once again my internet connectivity is constantly dropping out Terrible service since I renewed my contract with you Wish I never had now
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Ricky Butcher (@rickybutcher_) reported@virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.
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Jemski (@jemski7) reported@virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.
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TheShannimal (@TheShannimal_) reportedMaybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.