Virgin Media outages and service status in Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 12 outage signals in the last 24 hours around Port Talbot, including 12 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 27, 6:19 PM GMT+1.
- TV (88%)
- Internet (6%)
- Wi-fi (3%)
- Total Blackout (2%)
- Phone (2%)
The latest reports from users having issues in Port Talbot come from postal codes SA12 and SA13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
TV | 10 hours ago |
|
Swansea
|
TV | 11 hours ago |
|
Swansea
|
TV | 14 hours ago |
|
Swansea
|
TV | 14 hours ago |
|
Swansea
|
TV | 15 hours ago |
|
Swansea
|
TV | 16 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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S (@SimonLew87) reported from Swansea, Wales@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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Abbie Thompson (@abbiet126) reported from Swansea, Wales@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Jonathan Tobin (@JonoTobin) reported from Aberavon, WalesSpend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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chris (@chris061183) reported from Skewen, Wales@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Hey I’ve done everything on your website and still the same issues.
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🏴Shane🏴 (@Shane_Rees) reported from Swansea, Wales@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
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Nat (@DragonEmbers) reported from Swansea, Wales@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?
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Ade Wagstaff Physio MACP 🏴 (@adewagstaff) reported from Swansea, Wales@virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.
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Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
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S (@SimonLew87) reported from Swansea, Wales@virginmedia An engineer came out but still not working properly.
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.
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David (@Davetails) reported from Aberavon, Wales@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
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M (@FROMMARGAM) reported from Margam, WalesHi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kevws (@kevwgs) reported@PeteUK7 @virginmedia Awful. When my Nan died Barclaycard wrote and said she had to pay her bill. I'd already told them she'd died, but rang them again only to be told "we still need to speak to her". I replied "well you'd better know a good Medium because her ashes are in my hallway". Utter idiocy.
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Rene Batsford (@renebatsford) reported@virginmedia @virginmedia My broadband services have been shambolic for nearly 2 weeks - Called support yesterday, was told wait a week ?! - apparently there is a major issue with the newer home routers - I logged into the app today and it did a force reset - still appalling service WTH!
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Alessi Heitman-Rice (@Alessi_hr) reported@JamieGBarry @virginmedia @virginmedia are terrible, counting down the days till our contract expires
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Mark vix (@Vikk3rs146) reported@virginmedia Like I haven’t done that ..says estimate fix of 2 pm tomorrow .. dumb fucjs means I have to go into office to work .. can’t wait to leave you inept lot in August
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Paul McKigen (@paulmc_96) reported@virginmedia why is it every week the service goes down. Becoming a joke
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Sarah Spittles (@sspittles) reported@virginmedia many customers in Broseley are struggling with intermittent issues with internet service (this was before the heat 🥵) Your online service status test doesn’t appear to be working and can’t find our kit (we are using it, it’s here!) please sort the issue.
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John Bhoy Walton (@walton_bhoy) reported@virginmedia Intermittent signal in your area ? No more information
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F’real (@itstrisha_innit) reported@JamieGBarry @virginmedia Call them and threaten to leave. The Retention/Sales Team will cut you a deal. But don’t get sucked into taking the VM movie bundle - the movies they offer are crap.
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John Bhoy Walton (@walton_bhoy) reported@virginmedia could I have the link for area service checker please my Internet is down and I am.currently working from home
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Mikey (@mpellatt) reported@PeteUK7 @virginmedia Not that long. The CS person is chatting **** there. Sorry for your loss, I was fortunate that when each of my parents died, no-one did that rubbish.