1. Home
  2. Companies
  3. Virgin Media
  4. Port Talbot
Virgin Media

Virgin Media outages and service status in Port Talbot, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, and Treorchy.

CityProblem TypeReport Time
Swansea Wi-fi 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • spilzzz
    Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

  • Adamcroft1996
    Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?

  • cymruchrisrich
    Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales

    @virginmedia down again . No wifi or tv 😡

  • mikeyowen2
    Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • RobbieP99625428
    Robbie Phillips (@RobbieP99625428) reported from Aberavon, Wales

    Virgin Media nightmare to get advice and problems sorted

  • grumpyoldprof
    Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • NessafromNeath
    Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • chris061183
    chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

  • chrissyg666
    chris grindle (@chrissyg666) reported from Dunvant, Wales

    @virginmedia it's happening again...the #redbutton is not working #efl

  • carlbillings61
    Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales

    @virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated 😡. Can someone contact me please ?

  • Leelamou
    Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported from Swansea, Wales

    @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

  • michalincs
    🧑‍💻 Michał in CS (@michalincs) reported from Swansea, Wales

    I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

  • stuartdavis21
    Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Virgin shitty media down yet again #VirginMediadown #virginmedia

  • Gezz99
    Geraint Reynolds (@Gezz99) reported from Aberavon, Wales

    @virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦

  • JonoTobin
    Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • cymruchrisrich
    Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales

    @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

  • mikeyowen2
    Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

  • Natalieball1984
    NATALIE BALL 🛡️ (@Natalieball1984) reported from Skewen, Wales

    @virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!

  • JonoTobin
    Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • therealGDJ
    G (@therealGDJ) reported from Pontarddulais, Wales

    @virginmedia do you actually offer any kind of service??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cripps_alan
    Alan Cripps (@cripps_alan) reported

    @virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense

  • BenEato46743114
    Ben Eaton (@BenEato46743114) reported

    @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

  • Coxy_Girl_
    Juniper Pearl (@Coxy_Girl_) reported

    @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

  • CraigA3
    Craig Aldridge (@CraigA3) reported

    @virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam

  • trueblue171
    Gordy (@trueblue171) reported

    @virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?

  • loubylou60
    Karen Cheney (@loubylou60) reported

    @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

  • PHILROOKS
    just me (@PHILROOKS) reported

    @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia I’m totally disgusted by your service

  • redjohnno1
    Eye of the the storm (@redjohnno1) reported

    @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty

  • maurice_1960
    ex999 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@maurice_1960) reported

    @virginmedia @misselledee Do you think that no service might mean the Internet page might not be available