Virgin Media outages and service status in Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received Apr 2, 10:41 AM GMT+1.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Treorchy, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Wi-fi | 6 days ago |
|
Neath
|
Internet | 29 days ago |
|
Swansea
|
Total Blackout | 1 month ago |
|
Neath
|
Internet | 1 month ago |
|
Swansea
|
Internet | 1 month ago |
|
Neath
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Paul G (@paul_g89) reported from Swansea, Wales@virginmedia can’t update my package online can you help please
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kat 🍊 (@_katyjames) reported from Swansea, Wales@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
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Richard Hedges (@hedges1975) reported from Gorseinon, Wales@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
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Beccy Blackmore (@belock14) reported from Aberavon, Wales@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Sarah (@Vanilla__Slice) reported from Swansea, Wales@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Gareth Slee (@garethslee) reported from Port Talbot, Wales@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Nat (@DragonEmbers) reported from Swansea, Wales@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Jonathan Tobin (@JonoTobin) reported from Aberavon, WalesSpend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Susan Alder (@MrsSusanAlder) reported from Swansea, WalesWhen @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesVirgin shitty media down yet again #VirginMediadown #virginmedia
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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Nat (@DragonEmbers) reported from Swansea, WalesCan't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Kerr (@AshOnFire1989) reported@virginmedia is there an issue in SO19? i tried ringing but said issue but I can't hear what they are saying as keeps cutting out so you can't hear what they are actually saying, btw my issue is still ongoing with no step further of being fixed.
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James✨ (@SpreeCOD) reported@virginmedia Internet is down again
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Ginge #3.5% (@RobShepherd12) reported@virginmedia I'm so sick and tired of your crappy service. All weekend random outages and now apparently our routers not powered on but it is. Dont expect full payment this month. Will be onto retention dept tmoz to cancel contract.
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SimonPlayzFN (@SimonPlayzFN1) reported@virginmedia Its been 3 hours and the issue is still going on, whats wrong with your broadband, it says on the status everything is fine,but i keep on getting the same problem with my hub fix it
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Ads (@ACRGS) reported@virginmedia your service is rubbish
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Anothergingerkid (@anothergingakid) reported@virginmedia Waited on hold for 2 hours today! Still can’t get through to anyone 👍🏼 shocking service
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Aashish Shah (@apsaps192304526) reported@RobShepherd12 @virginmedia I know what you mean. I am now seriously considering changing back to BT. There speeds maybe slower but it never dropped like Virgin
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Rev. Aloysius Spontaneous (@AlSpontaneous) reported@virginmedia your service is rubbish, I'm switching to Sky
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Nadeem (@Nadeem74159629) reported@demonbaz666 @virginmedia Use super 4g Internet better than media crap
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Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, EnglandWhy are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose