Virgin Media Outage Report in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Treorchy, and Port Talbot.

City	Problem Type	Report Time
Swansea	Wi-fi	3 days ago
Neath	Internet	26 days ago
Swansea	Total Blackout	27 days ago
Neath	Internet	1 month ago
Swansea	Internet	1 month ago
Neath	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Jonathan Tobin (@JonoTobin) reported 5 minutes ago from Aberavon, Wales

  @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

• 
  Beccy Blackmore (@belock14) reported 12 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

• 
  Nat (@DragonEmbers) reported 14 minutes ago from Swansea, Wales

  Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

• 
  Sarah (@Vanilla__Slice) reported 15 minutes ago from Swansea, Wales

  @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

• 
  Nat (@DragonEmbers) reported 17 minutes ago from Swansea, Wales

  @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

• 
  Paul G (@paul_g89) reported 17 minutes ago from Swansea, Wales

  @virginmedia can’t update my package online can you help please

• 
  Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported 20 minutes ago from Bridgend, Wales

  @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

• 
  Richard Hedges (@hedges1975) reported 25 minutes ago from Gorseinon, Wales

  @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

• 
  Gareth Slee  (@garethslee) reported 26 minutes ago from Port Talbot, Wales

  @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

• 
  Jonathan Tobin (@JonoTobin) reported 30 minutes ago from Aberavon, Wales

  Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

• 
  Jonathan Tobin (@JonoTobin) reported 35 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  Alice Spils (@spilzzz) reported 38 minutes ago from Swansea, Wales

  @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

• 
  👹JGall👹 (@_JGall) reported 40 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  Susan Alder (@MrsSusanAlder) reported 42 minutes ago from Swansea, Wales

  When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

• 
  Stuart Davis (@stuartdavis21) reported 48 minutes ago from Swansea, Wales

  Virgin shitty media down yet again #VirginMediadown #virginmedia

• 
  Jonathan Tobin (@JonoTobin) reported 48 minutes ago from Port Talbot, Wales

  @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 49 minutes ago from Swansea, Wales

  @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

• 
  👹JGall👹 (@_JGall) reported 53 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia Virgin are so bad I have them too

• 
  Alice Spils (@spilzzz) reported 57 minutes ago from Swansea, Wales

  @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

• 
  JonJamesPhotography (@JonJamesPhoto81) reported 59 minutes ago from Port Talbot, Wales

  @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Avril Jones LRPS ☮️📷🌹🚴‍♀️🇪🇺4️⃣4️⃣☮️ (@AvrilJonesPhoto) reported 8 minutes ago

  @virginmedia Yet the £££££ you charge for your flaky, unreliable, inconsistent ‘service’. High time you issued automatic refunds for downtime and gave guarantees on BB speed, not just fantasy ‘possibilities’.

• 
  GD travel NEWS (@GDTraveltips) reported 14 minutes ago

  @Cami_bekind @virginmedia My 'Virgin' goes down more than the local ******!! And they have the cheek to be raising the monthly bill by another £7 per month!!! #virginontheimpossible

• 
  Andrew Wheeler (@adub1000) reported 17 minutes ago

  @virginmedia I was forced into a contract with Virgin when entering a house share. 1 person moving into the share was told of huge fees if they didn’t take the virgin contract with them. Everyone else’s provider let them leave free of charge, no questions asked. Awful company

• 
  Zeradias Gaming. (@PhilTay45054788) reported 17 minutes ago

  @virginmedia Like I'm connected but I'm trying to play game/s online but I keep getting ejected from the game matchmaking because of patchy servers/service from virginmedia there unstable connection is effecting my game play get tires of this is been a whole 24hours well not far off

• 
  Sarah Lane (@sarahlane91) reported 20 minutes ago

  @shutupzac96 @virginmedia Had the same problem with mobile!

• 
  jess (@jessshawXx) reported 20 minutes ago

  Omg is Virgin Media down AGAIN for the third time today???? What the hell is going on?!!! #virginmedia

• 
  Sean Brody (@PardonMoiFr3nch) reported 22 minutes ago

  @virginmedia @mcheevers73 What are you doing to give customers a refund for the last 2 days? I'm fed up of paying for a service I constantly do not recieve. Time to shop around I think. Espcially as you're putting your charges up 50% next month! #robbery

• 
  chris (@nufcchris) reported 22 minutes ago

  @virginmedia We use virgin media and have to pay for the service but when it goes down and is off for a day we don't see that coming off our bills. Just saying.

• 
  Mark C (@cookson_m) reported 26 minutes ago

  @virginmedia Bills going up and service going down. Many of us loosing vital connectivity to work, losing our revenue, but still expected to pay you no doubt. And 1 days worth of refunded bill % doesn’t stack up to losses incurred. Opportunity for virgin to restore faith.

• 
  Andrew Scott (@AndrewS01250914) reported 31 minutes ago

  @OwenJones84 @virginmedia I've been with Virgin since it was Telewest, then NTLTelewest, then Virgin Media. Never had a problem. It's their customer service that's been **** today. Same robotic replies to everyone. Wish they'd just came on and said "Sorry, Jen shook the Internet. Were trying to fix it"