Virgin Media Outage Report in Port Talbot, Wales
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The latest reports from users having issues in Port Talbot come from postal codes SA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Wi-fi | |
| Port Talbot |
Phone | |
| Swansea |
TV | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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Richard Hedges
(@hedges1975) reported
from
Gorseinon, Wales
@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex hinder
(@rstripe76) reported
@virginmedia what is the issue with broadband and tv in Swindon. Had nothing for well over 24 hours now. No updates either
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Sam GW Lawton 🤘🏻
(@MuttleyLawton) reported
@JustMeeVicky @virginmedia @LawfulLawton always gets awful customer service in the opposite way. Gets absolutely harassed by their sales team, used to be on a multiple times a day basis If they focused more of their staff towards cust service and not outbound sales, they would actually have cust retention
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Colin Armstrong
(@ColinArm82) reported
@virginmedia What can you do to help? I would appear no one is able to help. Can’t get through to a human on the phone. WhatsApp take 10 years to speak to anyone and then don’t help or say they have arranged an engineer when they haven’t and you don’t have access to the account. Suggestions?
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john butterworth
(@butterworthj1) reported
@virginmedia Well explain this now.. it said on your site yesterday it would be fixed by 0.45am today... Still not fixed! You are a joke. Disrupting a weekend when we are supposed to relax horrible company
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Andrea Caldwell
(@atcaldwell15) reported
@virginmedia Installation should have been 2 weeks ago, cancelled the day before as groundworks not done. Installation due 8-1 today. Been told engineer due at 1.50. I have an appointment at 2.30 that I cannot cancel. Now told that groundwork and installation both booked for today
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ＪＥＮＮＡＦＥＲ ＬＥＥ Trophy *****🏆💖
(@jennafer_lee) reported
@virginmedia I have been on the phone to that number for 2 hours now and no one has helped me! Worst service I’ve ever had!
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Guy Williams 🇺🇦
(@CamberMan) reported
@virginmedia Two days?? Two ******* days!!! This just says everything about Virgin media. I couldn't even get onto the site & spent over an hour on the phone to "customer service" all for zero help. Utterly useless!
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Colin Armstrong
(@ColinArm82) reported
@virginmedia I also called the support number and there is an issue with TV services and then cuts you off. So there is no way forward.
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Alex hinder
(@rstripe76) reported
@virginmedia Yes it says that there is a problem in the area and I don’t have any services. I’m asking what the problem is and what is the eta for the fix as I’m paying for a service I’m not receiving
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Anita Salhotra
(@Anita_Sal) reported
.@virginmedia Hi, I’ve noticed that I’m getting more emails on essential works being carried out in my postcode area (UB4) and my broadband connection being lost during the working week. No Wi-Fi today. A bit concerned about the ongoing issues. What’s going on? Not impressed.