Virgin Media Outage Report in Port Talbot, Wales
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The latest reports from users having issues in Port Talbot come from postal codes SA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Wi-fi | |
| Port Talbot |
Phone | |
| Swansea |
TV | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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David
(@Davetails) reported
from
Aberavon, Wales
@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous
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Ade Wagstaff Physio MACP 🏴
(@adewagstaff) reported
from
Swansea, Wales
@virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
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Chris Davies
(@bigchristweets) reported
from
Gorseinon, Wales
@virginmedia I'm aware of the line you're taking to defend the 11% increase but the point is that your service is rubbish as demonstrated by the third image. We have to chuck £200 to Google to get a hub that works. I presume you're not getting an 11% pay rise this year. I know I'm not.
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Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
@virginmedia £50 more for the same package seems unfair to your loyal existing customer's
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Geraint Reynolds
(@Gezz99) reported
from
Aberavon, Wales
@virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia down again . No wifi or tv 😡
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Darren Hughes
(@DarrenH99174695) reported
from
Swansea, Wales
@virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.
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Michael
(@MikeARose98) reported
from
Cwmafan, Wales
@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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Paul Johnson
(@enfysjack) reported
from
Swansea, Wales
He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
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chris grindle
(@chrissyg666) reported
from
Dunvant, Wales
@virginmedia it's happening again...the #redbutton is not working #efl
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The_Viking
(@The_Dave_89) reported
from
Swansea, Wales
@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
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Phil Cowley #YJB4LIFE
(@philcowley2) reported
from
Swansea, Wales
@virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top
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lisa fabb #StandWithUkraine🇺🇦
(@fabblisa) reported
from
City and County of Swansea, Wales
@virginmedia Still no resolution
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🧑💻 Michał in CS
(@michalincs) reported
from
Swansea, Wales
I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.
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Haylz 🦢🏴
(@HayleyJones1987) reported
from
Swansea, Wales
@virginmedia Hi, who can help in setting up a new landline phone? I’ve followed the instructions it came with but it doesn’t make calls or receive etc. thanks.
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Phil
(@phillip_richard) reported
from
Swansea, Wales
@virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Poole
(@Jackrider71) reported
@virginmedia New customer, only been with you 1 week. Had nothing but trouble. Haven't had a day without internet going off repeatedly. I'm thinking of cancelling my service as it's within cool off period.
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Beccie Stevenson
(@BeccieLS) reported
@virginmedia This didn’t come through, ironically because the internet was down!!!
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Brid joynes
(@bubblychick2001) reported
@virginmedia I'm on week 3 of trying to upgrade to 360 5 phonecalls later I'm admitting defeat I'm cancelling the contract after more than 10 years its too much! no one knows what they are doing if they don't hang up on you or tut and suck their teeth at you they pretend to know
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T Fen
(@timfen8) reported
@virginmedia pathetic service. Trying to contact them for 2 days. They don’t recognise my email address despite sending my bills to it! Round and round in circles.
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London Inner City Kitties
(@LDNCityKitties) reported
@virginmedia Can't find my user name. Will have a look today! We have a volunteer that is able to replicate and has confirmed it is a Virgin Media issue. But her status checker (showed issues yesterday) isn't even loading today 😓
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David Hitchen
(@SafeDave) reported
@virginmedia “We will try and remotely fix it” “it’s ok our end” “we’ll get an engineer out” “we can’t get an engineer out” “we will charge you if nothings wrong”…..the list goes on.
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Kyle🦢
(@KyleVonk3) reported
@virginmedia your ******* boosters are ****. Pointless having it when it does **** all for the connection.
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Amanda Babington
(@AmandaBabington) reported
@virginmedia new Hub connects to every device except my laptop. Shows connection but no internet. Currently on day 3 of lost business as a result. Your community forum shows this is a common problem with Hub 5. But I can’t speak to anyone to fix it?!
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Ras Thulhu
(@rasthulhu) reported
@ToniiWilliamsox @virginmedia I rang the service line, and they said it should be fixed by 6.50pm. Hope this helps. Not amused. -_-
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Jodz B
(@Jodz1984) reported
@virginmedia @rasthulhu Service page isn’t loading. Same issues in southampton. And as I start working from home this week this doesn’t bode well…