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Virgin Media

Virgin Media outages and service status in Port Talbot, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Treorchy, and Port Talbot.

CityProblem TypeReport Time
Swansea Wi-fi 8 days ago

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • philcowley2
    Phil Cowley #YJB4LIFE (@philcowley2) reported from Swansea, Wales

    @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

  • SimonLew87
    S (@SimonLew87) reported from Swansea, Wales

    @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint ๐Ÿ˜ก

  • grumpyoldprof
    Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

  • Dex_Fitz
    ๐——๐—ฒ๐˜… ๐—™๐—ถ๐˜๐˜‡๐—ด๐—ฒ๐—ฟ๐—ฎ๐—น๐—ฑ (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia Iโ€™ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, Iโ€™ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

  • ELGriff28
    Elliot Griffiths (@ELGriff28) reported from Swansea, Wales

    @virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom

  • George2Rachel
    Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia After being on hold for over 50 minutes I had to end the call. Iโ€™m literally back to square one. Thatโ€™s the problem.

  • JonoTobin
    Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • Sixth_Form_Coll
    Swansea Sixth form College (@Sixth_Form_Coll) reported from Swansea, Wales

    @virginmedia so disappointed with your service. Itโ€™s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

  • phillip_richard
    Phil (@phillip_richard) reported from Swansea, Wales

    @virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible

  • Babyeh66
    Helen Roberts ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Babyeh66) reported from Swansea, Wales

    @virginmedia Hello, canโ€™t get into @NetflixUK on TiVo box tonight getting error code A01, havenโ€™t had this problem before please help

  • spilzzz
    Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

  • MrsSusanAlder
    Susan Alder (@MrsSusanAlder) reported from Swansea, Wales

    When @virginmedia service status says everything is fine but it's been on and off since Saturday ๐Ÿ˜ก๐Ÿ˜ก x

  • NessafromNeath
    Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • Gezz99
    Geraint Reynolds (@Gezz99) reported from Aberavon, Wales

    @virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong ๐Ÿคฆ

  • Ericsonnycon
    Neil Parry (@Ericsonnycon) reported from Swansea, Wales

    @virginmedia There are no issues via your link

  • Dex_Fitz
    ๐——๐—ฒ๐˜… ๐—™๐—ถ๐˜๐˜‡๐—ด๐—ฒ๐—ฟ๐—ฎ๐—น๐—ฑ (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia Youโ€™ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia

  • RobbieP99625428
    Robbie Phillips (@RobbieP99625428) reported from Aberavon, Wales

    Virgin Media nightmare to get advice and problems sorted

  • cymruchrisrich
    Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales

    @virginmedia It seems itโ€™s down until 10.15 tomorrow morning. Ridiculous

  • MarkDav96152735
    Mark Davis (@MarkDav96152735) reported from Gorseinon, Wales

    When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!

  • Dex_Fitz
    ๐——๐—ฒ๐˜… ๐—™๐—ถ๐˜๐˜‡๐—ด๐—ฒ๐—ฟ๐—ฎ๐—น๐—ฑ (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia So youโ€™re telling me that because 3 separate members of your staff have lied and not raised a complaint when Iโ€™ve asked, I now need to send you a letter? Are you joking? #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • El_Lloydie
    Gareth Lloyd (@El_Lloydie) reported

    Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

  • HaveringHammer
    Stewart Neilson โš’ ๐Ÿ‡ฌ๐Ÿ‡ง (@HaveringHammer) reported

    Iโ€™ve just been given Netflix ( I know Iโ€™m late to getting it ) by VirginMedia. The first show Iโ€™ve started watching is Breaking Bad ( I know Iโ€™m late to watching that too ) My question is should I stick with it as Iโ€™m 3 shows in and not sure what all the fuss was about yet?

  • Geoffb85
    Geoff Baldock (@Geoffb85) reported

    @tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format

  • Mrs_SGee
    I_AM_SG (@Mrs_SGee) reported

    @virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2

  • LORDCANTl
    roach!! ๐Ÿง€ INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported

    @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

  • CraigA3
    Craig Aldridge (@CraigA3) reported

    Beware of @virginmedia they lie and change your bill without warning. Then multiple assistants will lie & says it's fixed but they will still charge you. If you call you'll be on hold for 30 mins tell them all the right security answers but they will say they are wrong & not help

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..

  • paulallancurtis
    Paul Curtis ๐Ÿ’™ (@paulallancurtis) reported

    Yes, all weekend @virginmedia. Pretty poor, I get that it is Easter weekend but 4 days with no Broadband is bonkers.

  • big1481b
    Bri Hammond (@big1481b) reported

    @virginmedia absolutely disgusting been a customer with you for a few years last year you had to change my whole wiring forgot about the compo just rang up and you told me ten pound my contract runs out and u on bout putting it up avoid

  • Snickerboi95020
    Cam (@Snickerboi95020) reported

    @TheMangoDemon @MrDalekJD I think itโ€™s virgin media fibre connection - 2.5gbps up and down, itโ€™s like ยฃ70 tho I think