Virgin Media outages and service status in Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 3, 4:42 PM GMT+1.
- Internet (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
TV | 5 days ago |
|
Swansea
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesVirgin shitty media down yet again #VirginMediadown #virginmedia
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Paul Johnson (@enfysjack) reported from Swansea, WalesHe @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
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Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Stephen Squires (@Welsh19) reported from Pontardawe, Wales@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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Kristian Turner (@Kristian_Turner) reported from Swansea, Wales@virginmedia Landline, Tivo and Broadband all down. What can I do?
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Abbie Thompson (@abbiet126) reported from Swansea, Wales@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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Beccy Blackmore (@belock14) reported from Aberavon, Wales@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales@virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.
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Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales@virginmedia down again . No wifi or tv 😡
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Hywel (@Hywel79) reported from Swansea, WalesYou'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working
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Sophie 🇬🇧🏴🏴 (@Leelamou) reported from Swansea, Wales@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
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Alice Spils (@spilzzz) reported from Swansea, Wales@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one
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The_Viking (@The_Dave_89) reported from Swansea, Wales@GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media
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S (@SimonLew87) reported from Swansea, Wales@virginmedia An engineer came out but still not working properly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eldarioth (@eldarioth) reported@AncientJellyTot @virginmedia Same problem with religious callers but one replied with "Jesus would want to use to talk to you whatever your sign says". I had to stifle a giggle as I closed the door.
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Steph Hamstar (@HamstarSteph) reported@virginmedia I dont need a service checker u tell me how to replace the bloody cable and ill do it faster than the enigineer out there because if i ring ashmed from india in your call centre is going to get an ear full u have no idea whats its like to have no internet and no o2 signal
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Pete Bradbury (@PeteBradders) reported@virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!
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BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported@virginmedia Diddnt turn up took an hour to book another one for today .Virgin media is so stressful to get help
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Mr Onion (@DanielRobe94975) reported@virginmedia Why can't I login in. In a constant verification loop between the website and my email address.
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Dan (@UKDan86) reported@loldiplo @virginmedia I'm not defending them, i'm just calling you stupid.
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Diplo (@loldiplo) reported@UKDan86 @virginmedia Defending a multi billion pound company who can’t even offer a service you pay for is a new low for you Dan.
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Steven (@Steven12109) reported@virginmedia I've been on hold for one hour and 20 minutes, to correct a mistake on your billing! You really are a crap company!
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Gav Ferry (@GavFerry) reported@rossmckinley @virginmedia Good luck. We got rid as the price sky rocketed, trying to cancel was a nightmare.
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Rab A (@Rab75A) reported@virginmedia is there a outage in KA3 area of Kilmarnock