Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, and Neath.

City	Problem Type	Report Time
Swansea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  S (@SimonLew87) reported 2 minutes ago from Swansea, Wales

  @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

• 
  Duncan Lewis (@grumpyoldprof) reported 6 minutes ago from Skewen, Wales

  @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 21 minutes ago from Swansea, Wales

  @virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.

• 
  Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported 24 minutes ago from Swansea, Wales

  @virginmedia business- 30 mins outage on Friday and its still off. Take it you are giving me a free couple of months for the poor service? Thanks, very kind.

• 
  The_Viking (@The_Dave_89) reported 28 minutes ago from Swansea, Wales

  @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

• 
  Véronica (@Veronica_Cino) reported 31 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

• 
  Swansea Sixth form College (@Sixth_Form_Coll) reported 31 minutes ago from Swansea, Wales

  @virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.

• 
  👹JGall👹 (@_JGall) reported 33 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  Nat (@DragonEmbers) reported 35 minutes ago from Swansea, Wales

  @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

• 
  Abbie Thompson (@abbiet126) reported 36 minutes ago from Swansea, Wales

  @virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.

• 
  Kristian Turner (@Kristian_Turner) reported 40 minutes ago from Swansea, Wales

  @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

• 
  🧑‍💻 Michał in CS (@michalincs) reported 42 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  Michael (@MikeARose98) reported 47 minutes ago from Cwmafan, Wales

  @virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡

• 
  Adam Croft (@Adamcroft1996) reported 47 minutes ago from Pontarddulais, Wales

  @virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door

• 
  Paul Johnson (@enfysjack) reported 48 minutes ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

• 
  Jackson (@Jackson_SCFC) reported 54 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Richard Hedges (@hedges1975) reported 55 minutes ago from Gorseinon, Wales

  @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

• 
  Alice Spils (@spilzzz) reported 56 minutes ago from Swansea, Wales

  @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

• 
  Darren Hughes (@DarrenH99174695) reported 57 minutes ago from Swansea, Wales

  @virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.

• 
  Duncan Lewis (@grumpyoldprof) reported 60 minutes ago from Skewen, Wales

  Hello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 7 minutes ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

• 
  Anathema🇵🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dyslogix) reported 7 minutes ago

  Virgin Media O2, you can **** off now tbh, I'll find a better provider, your app won't work properly, and your website is worse .... na I'll find a better provider. O2 was better till you virgin arwsebadgers bought it out, and **** you o2 for selling out.

• 
  Chib Ma Nib (@chibmanib) reported 8 minutes ago

  @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days

• 
  Ian Scott (@IanScott_01) reported 10 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  Eden Gem (@edengem) reported 13 minutes ago

  @virginmedia A pop up message stating virgin has blacklisted my a/c. Gadget rescue has sent a list of complicated instructions saying I’ve sent too many suspicious emails! Not true: I use this for work. Is it O2 causing the issue?

• 
  Ian Scott (@IanScott_01) reported 13 minutes ago

  Anyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.

• 
  Al (@lexophile) reported 16 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  SimulatorMan (@man_simulator) reported 18 minutes ago

  @virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!

• 
  Andy Rossiter (@andy_rossiter76) reported 19 minutes ago

  @virginmedia Who's bright idea was it to switch landline phones over to digital optic ?? We have the landline in the livingroom, but the internet hub is in the bedroom. Also when the internet goes down, will this mean the phone goes down too ??

• 
  Giltbrook Pie (@giltbrookpie) reported 20 minutes ago

  Anyone having issues with Virgin Media TV in the NG16 area? Broadband fine, TV nothing working.