Virgin Media Outage Report in Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Port Talbot come from postal codes SA13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Internet | |
| Port Talbot |
Internet | |
| Port Talbot |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
-
G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
-
Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
-
Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
-
Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia You guys are the worst literally, your replies are so slow!
-
G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
-
Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
-
Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
-
M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
-
Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
-
Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
-
🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
-
Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
-
jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
-
Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
-
Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
-
Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
-
🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
-
G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
-
Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
-
Abbie Thompson
(@abbiet126) reported
from
Swansea, Wales
@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura
(@laalaa_22) reported
Is there a problem @virginmedia? My internet has been dropping out since last night, and is still doing it this morning 😔 #virginmediadown
-
Spooky Man Shkreetz 🎃
(@LilShkreetz) reported
@virginmedia you think its acceptable for my internet to be down 24 hours and now say that u aint gunna fix it til wednesday? Are you ******* dumb? Watch when i cant you lackin yeah then we’ll see who’s internet needs fixing pussio
-
Pedroz
(@PeterBMadley) reported
@virginmedia Once again, very poor internet speeds. Messaging constantly and no reply, think I’ll be leaving in January...@virginmedia
-
Adele Lynch
(@adelehirst) reported
@virginmedia hi, I hav recently been sent a new TiVo box to replace faulty one, waited many days for delayed delivery, only to be sent another faulty TiVo box. We struggle for hours to get through to speak to anyone...please advise as we are paying for a service we cannot use.
-
Jill
(@jcollinscareers) reported
@GTaylorSTEM @virginmedia I have up on @virginmedia a few years ago when my system went down and they couldn’t get an engineer out for over a week - I was writing a big bid at the time. Best broadband ever, worst customer service though
-
Jamie Sharp
(@Jamie_JSJ) reported
@PMurphy1978 @virginmedia @bt_uk Having just as many issues with them to be honest
-
Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint a month ago or reply to my tweets. You're awful
-
Carolyn Gill
(@luvstobake68) reported
@virginmedia For the past month or so I’ve been receiving calls from ‘out of area’ or numbers I don’t recognise saying they’re calling from Virgin Media because there’s a problem with my internet. How do I know if these are legitimate?
-
Lawrence S
(@StevenMcMullan) reported
@virginmedia are you having WiFi issues in Belfast area? I've had no WiFi now for a day
-
Paul👨🦲Clark
(@PaulCla80511450) reported
@toryboypierce @vonderleyen The EU does not own us, it was a trade agreement that has been broken. It is harder to leave the EU than it is virgin media.