Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Swansea, Maesteg, and Port Talbot.

City	Problem Type	Report Time
Neath	TV	15 hours ago
Swansea	TV	16 hours ago
Swansea	TV	17 hours ago
Swansea	TV	17 hours ago
Swansea	TV	17 hours ago
Swansea	TV	17 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  The_Viking (@The_Dave_89) reported 6 minutes ago from Swansea, Wales

  @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

• 
  Phil Cowley #YJB4LIFE (@philcowley2) reported 7 minutes ago from Swansea, Wales

  @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

• 
  Rachel George (@George2Rachel) reported 9 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  G (@therealGDJ) reported 26 minutes ago from Pontarddulais, Wales

  @philhovestadt @virginmedia That is only half of the issue...

• 
  S (@SimonLew87) reported 26 minutes ago from Swansea, Wales

  @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

• 
  S (@SimonLew87) reported 29 minutes ago from Swansea, Wales

  @virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.

• 
  Chris Richards (@cymruchrisrich) reported 29 minutes ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

• 
  Neil Parry (@Ericsonnycon) reported 37 minutes ago from Swansea, Wales

  @virginmedia There are no issues via your link

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 40 minutes ago from Skewen, Wales

  @virginmedia I received it back in May/June time, I already logged a complaint with the person who promised me they had sort it because of your absolutely abysmal customer service and still nearly another month later, moving into October I still have not received my refund! Coming into 6 mths

• 
  🧑‍💻 Michał in CS (@michalincs) reported 44 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  Chris Llewellyn (@CLlewellyn19) reported 45 minutes ago from Swansea, Wales

  @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 46 minutes ago from Skewen, Wales

  @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

• 
  Kristian Turner (@Kristian_Turner) reported 49 minutes ago from Swansea, Wales

  @virginmedia Landline, Tivo and Broadband all down. What can I do?

• 
  Michael (@MikeARose98) reported 50 minutes ago from Cwmafan, Wales

  @virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡

• 
  Andy Williams (@scooterman79_1) reported 52 minutes ago from Swansea, Wales

  @virginmedia Internet playing up yet again, absolutely shocking service..

• 
  S (@SimonLew87) reported 53 minutes ago from Swansea, Wales

  @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

• 
  JonJamesPhotography (@JonJamesPhoto81) reported 53 minutes ago from Port Talbot, Wales

  @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

• 
  Stuart Davis (@stuartdavis21) reported 59 minutes ago from Swansea, Wales

  Virgin shitty media down yet again #VirginMediadown #virginmedia

• 
  Lucy Cohen (@LucyMazuma) reported 1 hour ago from Swansea, Wales

  @virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.

• 
  S (@SimonLew87) reported 1 hour ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Wren (@Shaun_Wren) reported 24 seconds ago

  I’ve had zero TV signal since before lunchtime @virginmedia and was wondering if you’re going to actually sort it out and as a gesture of good faith knock money off this months bill

• 
  Simon N (@simonandrebecca) reported 10 minutes ago

  @virginmedia I have no broadband or landline service either - is this part of a wider issue?

• 
  marc (@bighandsmassuer) reported 11 minutes ago

  @virginmedia I’ve just received a renewal offer, it was a bit too much so I got in touch, was offered two contracts at more than my renewal and told if I didn’t like it to use the 1 touch button and change providers Not great is it, a 16 yr customer

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 14 minutes ago from Brundall, England

  @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

• 
  ... (@GrantRfc89) reported 15 minutes ago

  @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.

• 
  Elle (@D_Elle_530) reported 17 minutes ago

  @sean_m_dale @virginmedia Good luck with that! I lost tv and internet service connection for over 24 hours couple months ago and got nothing #virginmedia

• 
  Kevin Thomas (@kevinwevin2002) reported 18 minutes ago

  @JoshCF_ I left them for Virgin Media. Been with Sky 22 years. There’s no reward for loyalty, no matter how many times they tell you you’re a ‘Diamond VIP’ customer. It’s all shite.

• 
  Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported 19 minutes ago

  @virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech

• 
  Michelle Jarrett (@MicheJarrett) reported 19 minutes ago

  @virginmedia have had tv issues since 12.30pm, channels not working and your service checker is also not working. When will this be fixed and will I be compensated for this?

• 
  Zoey (@YngZoey) reported 20 minutes ago

  Anyone having problems with their landline on virgin media?? #virginmedia