Virgin Media outages and service status in Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Treorchy, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Wi-fi | 7 days ago |
|
Neath
|
Internet | 30 days ago |
|
Swansea
|
Total Blackout | 1 month ago |
|
Neath
|
Internet | 1 month ago |
|
Swansea
|
Internet | 1 month ago |
|
Neath
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Jonathan Tobin (@JonoTobin) reported from Aberavon, WalesSpend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Paul G (@paul_g89) reported from Swansea, Wales@virginmedia can’t update my package online can you help please
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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Beccy Blackmore (@belock14) reported from Aberavon, Wales@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
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Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Sarah (@Vanilla__Slice) reported from Swansea, Wales@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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kat 🍊 (@_katyjames) reported from Swansea, Wales@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.
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Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Susan Alder (@MrsSusanAlder) reported from Swansea, WalesWhen @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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Nat (@DragonEmbers) reported from Swansea, Wales@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Nat (@DragonEmbers) reported from Swansea, WalesCan't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂
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Richard Hedges (@hedges1975) reported from Gorseinon, Wales@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
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Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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aaron yates (@acefaceaaron) reported@virginmedia No disrespect but I really cant be bothered like I said been in work since 4 this morning, the screen has changed and is saying no signal now
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Sarah Langton (@ollybob13) reported@virginmedia She did, she spoke to customer services who said it wasn't possible. Also spoke to someone from cancellation department they couldn't do it either, and because the offer she had signed up to had expired a couple of days earlier they couldn't apply the deal to her old sim either.
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Maureen Gallacher (@MLawGal) reported@virginmedia Yes I checked status checker. It Says VM are aware of faults in my area and someone is on their way to fix it. It has said this all day.
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bill cutts (@billcutts59) reported@JonMudge @virginmedia I know this is ignoring your issues with ****** @virginmedia but in reality Matt cockhandjob and ******* Johnson would die virgins cos nobody would give em a ****
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Martin Stiff (@martinstiff) reportedOh wait! Got through. And then got cut off. Well done, @virginmedia. Excellent customer service to go with your excellent broadband service.
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🖤 Faye ♠️ (@Faye_Louise_T) reported@virginmedia What turn it off and on again? Reset it? You think I haven’t tried that!? Your customer service is as good as your broadband … shite.
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Prabhu Sahai (@prabhu_sahai) reported@virginmedia Are there any issues in Manchester Longsight Area. I have lost my internet connection 😭
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Alan Cox (@coxy731) reported@virginmedia What a shower of sh!t customer service operation you run. My virgin hub is fooled for 6 days, yet somehow I’ve been on the phone for 5 hours now (9th service agent) and only just now getting a customer service agent who accepts the fault is with the virgin device
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Tracey Lindsay 💙 (@trax2208) reported@virginmedia issues in Norwich since 6pm yet your site states none?
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V (@Monologicaly) reported@virginmedia @acefaceaaron Im with aaron. this service is absolute shite.