Virgin Media

Virgin Media Outage Report in Port Talbot, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Port Talbot, Wales 02/08/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea TV
United KingdomSwansea Internet
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomSwansea Internet

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!

  • Shane_Rees 🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported from Swansea, Wales

    @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • LucyMazuma Lucy Cohen (@LucyMazuma) reported from Swansea, Wales

    @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

  • FROMMARGAM M (@FROMMARGAM) reported from Margam, Wales

    Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

  • grumpyoldprof Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • Botleylady  Val  (@Botleylady) reported from Swansea, Wales

    Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.

  • Veronica_Cino Véronica (@Veronica_Cino) reported from Swansea, Wales

    @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

  • MarkDav96152735 Mark Davis (@MarkDav96152735) reported from Gorseinon, Wales

    When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!

  • Shane_Rees 🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported from Swansea, Wales

    @virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @virginmedia do you actually offer any kind of service??

  • abbiet126 Abbie Thompson (@abbiet126) reported from Swansea, Wales

    @virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @philhovestadt @virginmedia That is only half of the issue...

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • NessafromNeath Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • jamesleonard40 jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

  • YilmazKml Kamil Yılmaz (@YilmazKml) reported from Swansea, Wales

    @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

  • Veronica_Cino Véronica (@Veronica_Cino) reported from Swansea, Wales

    @virginmedia You guys are the worst literally, your replies are so slow!

  • Veronica_Cino Véronica (@Veronica_Cino) reported from Swansea, Wales

    @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Oscar_Choi_ Oscar Choi (@Oscar_Choi_) reported

    @virginmedia How many times do I have to go around this circle before someone can actually help me?

  • WarrenSpeed1 Warren Speed (@WarrenSpeed1) reported

    @virginmedia 🙄 already have… over the course of 8 months. Spoke to O2 who have told me there are ongoing issues in this area. Was offered to leave my contract as you couldn’t fulfil my contract it but in order to do that, I would have to pay £600 towards my handset before you could cancel.

  • Aethiral David (@Aethiral) reported

    @virginmedia -it talks about advertised speed vs normal speed. Pre contract says between 505-545 and the contract says between 506-544. But both contracts say the same M500, WiFi Pod and wifi max service.

  • Avatar777897645 Avatar7 (@Avatar777897645) reported

    @virginmedia Hi, I’m new to Twitter - please can you resend the link. The holes - damage to the property when will Virgin send someone out to repair? Leaving cable box exposed - when will that be fixed? I was promised that someone will visit tomorrow and day before

  • Renquist101 slavid (@Renquist101) reported

    your internet has died and your website helps with “Sorry, we can’t run a test on your services right now Please try again later.” No fix it now @virginmedia

  • Conway_NE Conway 👨‍👩‍👧‍👦🏡 (@Conway_NE) reported

    @virginmedia No the whole estate is back on, but it keeps dropping off we’re not entirely sure we have a long term fix. There is an engineer supposed to be coming to my property on Monday but this is unnecessary and a complete waste of time. The only issue we routinely have is poor WiFi.

  • crazycupcakes44 cupcake (@crazycupcakes44) reported

    @virginmedia Is been total lost of service, job reference F010304856

  • JessCarrollActs Jessica Carroll (@JessCarrollActs) reported

    @virginmedia It makes no sense to cancel technicians if you’ve not fixed the network issue. Because we just keep having to rebook them for later and later dates when you say it’s a hub problem again. Round and round and round in circles and still no service. Losing money.

  • Ragdollcatman Raggycat Rattyman - 🐭🐱 (@Ragdollcatman) reported

    @virginmedia The main issue is that I get weird stuff going on with the TiVo box where I need to unplug it and plug it back in because it's either lost signal (turn it on and nothing) or it's lost audio (I have a soundbar connected to my TV)

  • WarrenSpeed1 Warren Speed (@WarrenSpeed1) reported

    @virginmedia And because I can not afford to pay £600 straight away for the phone, you are forcing me to stay in a contract that you are unable to fulfil. This is your fault. Not mine. Your service is exploitative and manipulative.