Virgin Media outages and service status in Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 31 outage signals in the last 24 hours around Port Talbot, including 31 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 14, 3:35 PM GMT+1.
- TV (94%)
- Internet (6%)
The latest reports from users having issues in Port Talbot come from postal codes SA12 and SA13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Swansea, Maesteg, and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
TV | 2 hours ago |
|
Swansea
|
TV | 3 hours ago |
|
Swansea
|
TV | 4 hours ago |
|
Swansea
|
TV | 4 hours ago |
|
Swansea
|
TV | 4 hours ago |
|
Swansea
|
TV | 5 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Swansea Sixth form College (@Sixth_Form_Coll) reported from Swansea, Wales@virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.
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Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales@virginmedia sort your internet out as it's not working yet again
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Skewen, Wales@virginmedia I received it back in May/June time, I already logged a complaint with the person who promised me they had sort it because of your absolutely abysmal customer service and still nearly another month later, moving into October I still have not received my refund! Coming into 6 mths
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M (@FROMMARGAM) reported from Margam, WalesHi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Elliot Griffiths (@ELGriff28) reported from Swansea, Wales@virginmedia Yes, there is. I have outages every week and im trying to work from home. Everytime i call i get the same answer (theres nothing we can do) I asked to raise a complaint and i was told that agents arent allowed? Appalling service!!!!😡
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Elliot Griffiths (@ELGriff28) reported from Swansea, Wales@virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom
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chris (@chris061183) reported from Skewen, Wales@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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Vanessa Walsh (@NessafromNeath) reported from Neath, WalesDisappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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👹JGall👹 (@_JGall) reported from Swansea, Wales@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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Michael (@MikeARose98) reported from Cwmafan, Wales@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?
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lisa fabb #StandWithUkraine🇺🇦 (@fabblisa) reported from City and County of Swansea, Wales@virginmedia Still no resolution
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chris (@chris061183) reported from Skewen, Wales@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Johnson (@walnuts34) reported@virginmedia Must admit, generally not had major issues over the years, but the last few weeks have made up for that😡
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simon (@simon201831) reported@virginmedia When will service be back approx
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Karen’s Tweets (@LorryLocket) reported@virginmedia My emails went down yesterday morning too! Still waiting for it to be resolved.
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Will.i.am.not (@Roberto_Gadgio) reportedAnyone else having issues with Virgin Media TV and Broadband today (pixelated screen and intermittent sound)? Online news outlats reporting thousands in the UK affected.
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Amz (@amyc5621) reported@virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday
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Investor (@UrTradingDiary) reportedAnyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. 🙀🙀🙀 @virginmedia time to switch?
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Kashmira Irani (@haircut52) reported@virginmedia your customer service is atrocious. Tried to get an engineer visit as not getting barely any channels. On the phone now for 30 minutes This problem has happened before . Only an engineer can fix this. HELP
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Freddie Lumby (@FreddieLumby) reported@virginmedia @Da8blue How long will this issue persist for? It is a disgrace.
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Graham Joyce 🏴🦋 (@g_joyce) reported@virginmedia How do I cancel my VM?
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Tony johnson (@pantherBigT) reported@virginmedia have you got tv problems again my tv is fooked up