Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	TV	36 minutes ago
Swansea	TV	41 minutes ago
Swansea	TV	1 hour ago
Swansea	TV	2 hours ago
Swansea	TV	3 hours ago
Swansea	TV	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Gareth Slee  (@garethslee) reported 4 minutes ago from Port Talbot, Wales

  @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 5 minutes ago from Skewen, Wales

  @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 8 minutes ago from Skewen, Wales

  @virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia

• 
  S (@SimonLew87) reported 10 minutes ago from Swansea, Wales

  @virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.

• 
  chris (@chris061183) reported 11 minutes ago from Skewen, Wales

  @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

• 
  S (@SimonLew87) reported 13 minutes ago from Swansea, Wales

  @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 16 minutes ago from Skewen, Wales

  @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

• 
  Elliot Griffiths (@ELGriff28) reported 18 minutes ago from Swansea, Wales

  @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 18 minutes ago from Swansea, Wales

  @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

• 
  👹JGall👹 (@_JGall) reported 20 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia Virgin are so bad I have them too

• 
  Alice Spils (@spilzzz) reported 21 minutes ago from Swansea, Wales

  @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

• 
  Chris Richards (@cymruchrisrich) reported 24 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

• 
  👹JGall👹 (@_JGall) reported 25 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

• 
  M (@FROMMARGAM) reported 29 minutes ago from Margam, Wales

  Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

• 
  David (@Davetails) reported 32 minutes ago from Aberavon, Wales

  @virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.

• 
  S (@SimonLew87) reported 38 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  Véronica (@Veronica_Cino) reported 38 minutes ago from Swansea, Wales

  @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 51 minutes ago from Skewen, Wales

  @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 52 minutes ago from Swansea, Wales

  @virginmedia a lot of good your mobile service is when I cant call 111 from my phone

• 
  Ben Lewis-Bloor (@BenSwansea) reported 53 minutes ago from Swansea, Wales

  @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Hulse (@paulpresenteruk) reported 4 minutes ago

  Can’t believe the amount of intermittent issues of late with @virginmedia it’s really not acceptable at all!

• 
  Jon Phillips (@JonPhil86828440) reported 4 minutes ago

  Of course my @virginmedia service goes down when I am trying to watch Roland Garros!!!

• 
  Paul “2 jabs” Thomas (@iscpst) reported 4 minutes ago

  @virginmedia you really need to address your messaging. I get a text to say the broadband/ TV issue in the SA6 region has been fixed, then an hour later tells me it will be fixed at 4PM. So, what is it?

• 
  Michael Edmund Kelly (@Gridstip) reported 6 minutes ago

  @virginmedia I can cancel the TV portion of my contract ? Thanks, that's useful information

• 
  Andy Nadin (@andytrainspot) reported 11 minutes ago

  @virginmedia My WiFi has gone down and has not worked probably because of outages I’ve lost money because off this problem any chance of a refund to my account

• 
  David duncan (@DavidDdjoinery) reported 13 minutes ago

  @virginmedia Error code cs2200 for over 1 week now and can’t get any help from customer services

• 
  DÏE BLUE BARON (@duke_olaf) reported 13 minutes ago

  @virginmedia No service in the BS14 area Bristol at all

• 
  Chris Richards (@rocky_115) reported 14 minutes ago

  @virginmedia The internet and tv service has been down since 1330 today in SA1. No info given by you all day. Work meetings cancelled today, no tele to watch tonight. Zero communication on a timescale for a fix. Simply not good enough

• 
  Kim Taylor (@kimtaylor18) reported 15 minutes ago

  Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia

• 
  Neilio 🇬🇧 (@neilstitfer) reported 19 minutes ago

  Further update. @virginmedia have closed my complaint about how they have handled this, despite the complaint being still ongoing and the false charge still applied to the account. I honestly couldn't work for a company that actively hates it's customers and wants them to suffer