Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, and Neath.

City	Problem Type	Report Time
Swansea	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  David (@Davetails) reported 17 seconds ago from Aberavon, Wales

  @virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.

• 
  The_Viking (@The_Dave_89) reported 4 minutes ago from Swansea, Wales

  @GalePrime @AshBoio @LoREclipse It's still **** as it's virgin media

• 
  S (@SimonLew87) reported 5 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  Jackson (@Jackson_SCFC) reported 5 minutes ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  M (@FROMMARGAM) reported 9 minutes ago from Margam, Wales

  Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

• 
  Sarah (@Vanilla__Slice) reported 10 minutes ago from Swansea, Wales

  @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

• 
  Véronica (@Veronica_Cino) reported 13 minutes ago from Swansea, Wales

  @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

• 
  jamesleonard (@jamesleonard40) reported 18 minutes ago from Swansea, Wales

  @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

• 
  Elliot Griffiths (@ELGriff28) reported 26 minutes ago from Swansea, Wales

  @virginmedia by far the most awful company there is for customer service and Broadband!! Would not recommend anyone to join this company they dont want to help atall 😡

• 
  Abbie Thompson (@abbiet126) reported 28 minutes ago from Swansea, Wales

  @virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.

• 
  Sara-Jane (@identiti32) reported 30 minutes ago from Price Town, Wales

  @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

• 
  MrandMrs50Plus (@MrandMrs50Plus) reported 32 minutes ago from Port Talbot, Wales

  @virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?

• 
  Michael (@MikeARose98) reported 35 minutes ago from Cwmafan, Wales

  @virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡

• 
  Rachel George (@George2Rachel) reported 41 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  Jonathan Tobin (@JonoTobin) reported 45 minutes ago from Aberavon, Wales

  @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

• 
  S (@SimonLew87) reported 45 minutes ago from Swansea, Wales

  @virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.

• 
  kat 🍊 (@_katyjames) reported 47 minutes ago from Swansea, Wales

  @virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is

• 
  Michael owen Ⓜ (@mikeyowen2) reported 49 minutes ago from Cwmafan, Wales

  @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

• 
  Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported 56 minutes ago from Neath, Wales

  Customer service is an alien concept to @virginmedia

• 
  Chris Richards (@cymruchrisrich) reported 58 minutes ago from Gorseinon, Wales

  @virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 3 minutes ago

  On day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬

• 
  Shaun (@shauny67) reported 5 minutes ago

  @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

• 
  mia (@miaKJKJ22) reported 8 minutes ago

  @entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.

• 
  Di (@defendingdd) reported 9 minutes ago

  @skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia

• 
  G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported 9 minutes ago

  @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail

• 
  Chib Ma Nib (@chibmanib) reported 18 minutes ago

  @virginmedia Gonna have to call cos the service checker doesn't help at all

• 
  VirginmediaCSUK (@VirginmediaCSUK) reported 18 minutes ago

  @virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?

• 
  TheRealCraig (@AnIndividualist) reported 19 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

• 
  Casilda Malagon (@casilda1) reported 23 minutes ago

  @virginmedia I fear this is terrible customer service. I’m switching providers as soon as possible and will be advising by network to do the same.

• 
  rhonda yates (@rhotes) reported 25 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies