Virgin Media

Virgin Media Outage Report in Port Talbot, Wales

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The latest reports from users having issues in Port Talbot come from postal codes SA13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Port Talbot, Wales 01/30/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Swansea and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomSwansea Internet
United KingdomPort Talbot Internet
United KingdomPort Talbot Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @philhovestadt @virginmedia That is only half of the issue...

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • MarkDav96152735 Mark Davis (@MarkDav96152735) reported from Gorseinon, Wales

    When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!

  • LucyMazuma Lucy Cohen (@LucyMazuma) reported from Swansea, Wales

    @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @virginmedia do you actually offer any kind of service??

  • NessafromNeath Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • jamesleonard40 jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

  • Veronica_Cino Véronica (@Veronica_Cino) reported from Swansea, Wales

    @virginmedia You guys are the worst literally, your replies are so slow!

  • FROMMARGAM M (@FROMMARGAM) reported from Margam, Wales

    Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

  • abbiet126 Abbie Thompson (@abbiet126) reported from Swansea, Wales

    @virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.

  • Veronica_Cino Véronica (@Veronica_Cino) reported from Swansea, Wales

    @virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?

  • grumpyoldprof Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • Shane_Rees 🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported from Swansea, Wales

    @virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.

  • Shane_Rees 🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported from Swansea, Wales

    @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

  • Botleylady  Val  (@Botleylady) reported from Swansea, Wales

    Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!

  • YilmazKml Kamil Yılmaz (@YilmazKml) reported from Swansea, Wales

    @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

  • Veronica_Cino Véronica (@Veronica_Cino) reported from Swansea, Wales

    @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevie_K10 Stephen Kirkham (@Stevie_K10) reported

    @virginmedia I am unable to check service status as page down and home WiFi issues. This is very frustrating in the school holidays. Please can you give me a service status in FY2 Blackpool please?

  • gaz182 Gary Parker (@gaz182) reported

    @virginmedia It's down again and has been for the last hour

  • JamManUK2000 Dave (@JamManUK2000) reported

    @virginmedia Its broken again. Good work.

  • CaroleHayden19 Carole Hayden (@CaroleHayden19) reported

    @virginmedia please sort yiur services out, after putting up your charges my email is down and I can't access them AGAIN!!

  • coshell_john John COSHELL (@coshell_john) reported

    @virginmedia embarrassing for your mob - down again - what a disgrace. Good news you can never ever apply for a refund because 14 days of logging they’ll say they have no record. Customer satisfaction at its most low

  • eddiehawkeye Ed (@eddiehawkeye) reported

    @virginmedia Simply not true. Service down again and no one answering the phone after about an hour and 15 minutes on hold. Oh and the website and app don’t work either!

  • GavinBurnham Gavin Burnham (@GavinBurnham) reported

    @virginmedia @virginmedia any update now service has bombed again?

  • madgit64 Stephen Key (@madgit64) reported

    @Kennybackhome @virginmedia Yet again the Internet is down in Bromley, as it did at 2am this morning. What's the problem.

  • msloobylou Lucie Toblerone (@msloobylou) reported

    @ScaramangaJoe @virginmedia There’s an outage - send others complaining

  • JPWPhoenix John Wells (@JPWPhoenix) reported

    Looks like my @virginmedia Broadband is down again! I know it had been in the news today about being down overnight but, up until about 20 minutes ago, it was fine.🙄 #VirginMediaoutage