Virgin Media Outage Report in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Swansea, Treorchy, and Port Talbot.

City	Problem Type	Report Time
Neath	Internet	20 days ago
Swansea	Total Blackout	22 days ago
Neath	Internet	26 days ago
Swansea	Internet	28 days ago
Neath	Internet	1 month ago
Treorchy	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Wayne Birch (@WayneBirch11) reported 1 minute ago from Swansea, Wales

  @virginmedia just awful customer service just had a agent laugh at me down the phone it’s now 14 days with a damaged phone

• 
  Kevin Child (@KevDocChild) reported 12 minutes ago from Swansea, Wales

  @virginmedia There are plenty of issues in Swansea with your service it seems.

• 
  pola (@bitterpola) reported 14 minutes ago from Swansea, Wales

  Deactivating the parental controls w Virgin Media should not be this hard at all, half their website has been down for months

• 
  Angharad Stenner (@SproutStenner) reported 15 minutes ago from Cefn Cribwr, Wales

  @SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

• 
  Brian Parsons (@parsons_brian) reported 18 minutes ago from Port Talbot, Wales

  @virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del

• 
   Val  (@Botleylady) reported 21 minutes ago from Swansea, Wales

  @virginmedia I’m totally disgusted with your call centre service I’ve just had a call from them & the person in question conveniently cut me off whilst in process of speaking to him. This has happened before & a complaint ignored. Value your customers you don’t know the meaning

• 
  *•💎..cнℓσε ηα∂ιηε ∂αℓℓιηg *🏳️‍🌈* (@Clo_Nadine) reported 23 minutes ago from Swansea, Wales

  @virginmedia Your stil not getting it lol I want my phone to work with out my WiFi as my one work don’t work I need my hour to contact people it’s all sudden not working I hardly ever use my WiFi anyways my phones Better but no working nothing ykvto my WiFi box

• 
  Emma fiona rawlings (@emzyfifi) reported 25 minutes ago from Port Talbot, Wales

  @virginmedia omg my ITV has gone down and I'm missing #Corrie 😫

• 
  Katy Gibson (@KatyGibsonWales) reported 33 minutes ago from Maesteg, Wales

  @Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕

• 
   Val  (@Botleylady) reported 33 minutes ago from Swansea, Wales

  Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .

• 
  *•💎..cнℓσε ηα∂ιηε ∂αℓℓιηg *🏳️‍🌈* (@Clo_Nadine) reported 33 minutes ago from Swansea, Wales

  @virginmedia are you down again! My internet ain’t working with out WiFi!!!!

• 
  Louise price (@zumbawithlou18) reported 34 minutes ago from Swansea, Wales

  @virginmedia so disappointed with this company been loyal customer for so many years but cant give same offer to renew my contract as new customer offers!! New customers get sky sports and bt sport for £65 but long term customers £100 !!

• 
  pola (@bitterpola) reported 35 minutes ago from Swansea, Wales

  @virginmedia It is sorted out now but you guys really have to sort out your login and register postal online, it has been down for months.

• 
  Aaron Phillips (@AaronPhillips_7) reported 36 minutes ago from Gorseinon, Wales

  @virginmedia It's still down 😭

• 
  carly marie lloyd (@missscarlymarie) reported 38 minutes ago from Neath, Wales

  6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠

• 
  Graham Crowley (@crowley180) reported 38 minutes ago from Pyle, Wales

  @Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you

• 
  Daniel Williams (@BottleShopDan) reported 39 minutes ago from Maesteg, Wales

  @vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave

• 
   Val  (@Botleylady) reported 41 minutes ago from Swansea, Wales

  @virginmedia Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .

• 
  Sámuel Hill (@SamuelHill98) reported 48 minutes ago from Swansea, Wales

  @virginmedia the Sky Sports red button service is a shambles

• 
  Kevin Child (@KevDocChild) reported 50 minutes ago from Swansea, Wales

  @virginmedia please sort yourselves out, we’ve been without TV all day, WiFi on and off all day. I pay you handsomely for a service that you rarely deliver to expectations #poorservicestanards #awfulcustomerservice #timetoconsideranewprovider

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emzily Underwood (@emmerliye) reported 7 minutes ago

  @virginmedia I was in the middle of open heart surgery at home when the WiFi cut out and still not on 12 hours later !!! How will you compensate me

• 
  Lawrence Gardiner (@LawroGardiner) reported 11 minutes ago

  @virginmedia Router keeps resetting/rebooting/reregistering every evening. Will be out of use for as long as 30 mins and will happen multiple times a night. I've checked service status, all okay. Called the number, all okay. Carried out a pin reset, this solved the issue temporarily 1/2

• 
  Ming Ho (@Minghowriter) reported 13 minutes ago

  .@virginmedia Why have you removed #email from service status? My broadband is working, but my email is not; there's nowhere to check outages of that. #virginmediadown #virginmedia

• 
  Fargo Boyle (@JobbsOB) reported 16 minutes ago

  @virginmedia I Have been away but logging in externally to check my house with my CCTV, had to come back early as lost connection, I have booked an engineer, but your website status shows no issues after logging in as well as emailing me to say it's backup and running 🤬

• 
  Sid (@sidc1996) reported 18 minutes ago

  @virginmedia worst customer service in the whole world

• 
  Ming Ho (@Minghowriter) reported 18 minutes ago

  @elainejfoster @virginmedia My email's not working in North London. #virginmedia #email

• 
  Christopher Green (@CDGreen22) reported 19 minutes ago

  @virginmedia No known issues on the status page. Don't think it's been identified as an issue yet. Multiple people are reporting packet loss in Manchester on Twitter. Can this be escalated and looked at?

• 
  Steven Ryan (@rsteven17) reported 22 minutes ago

  Wi-Fi not working @virginmedia Please sort this out 😤

• 
  Richard Evans (@Richard121) reported 26 minutes ago

  @virginmedia I can’t because it is timing out. What would be helpful is you resolving the problem. Area is Stockport SK3. Tried resetting hub, no change. Problem across laptops and phones. 2.3 mbps pretty consistent on Speedchecker.

• 
  Ming Ho (@Minghowriter) reported 27 minutes ago

  @virginmedia No, bcos don't want to start messing with my settings when something has gone wrong at your end. As per my previous message, it usually comes back in a few hours, but it's not acknowledged in Service Status. I'm getting incoming mail OK; it just won't send. #virginmedia #email