Virgin Media outages and service status in Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Port Talbot, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 31, 5:36 PM GMT+1.
- TV (85%)
- Internet (6%)
- Wi-fi (3%)
- Phone (3%)
- E-mail (2%)
- Total Blackout (2%)
The latest reports from users having issues in Port Talbot come from postal codes SA12 and SA13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
22 hours ago | |
|
Swansea
|
Phone | 4 days ago |
|
Swansea
|
TV | 5 days ago |
|
Swansea
|
TV | 5 days ago |
|
Swansea
|
TV | 5 days ago |
|
Swansea
|
TV | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
-
S (@SimonLew87) reported from Swansea, Wales@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
-
Darren Hughes (@DarrenH99174695) reported from Swansea, Wales@virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.
-
Elliot Griffiths (@ELGriff28) reported from Swansea, Wales@virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom
-
jamesleonard (@jamesleonard40) reported from Swansea, Wales@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
-
Paul Johnson (@enfysjack) reported from Swansea, WalesHe @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85
-
Simon Rees (@si_rees) reported from Margam, Wales@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
-
Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
-
Paul G (@paul_g89) reported from Swansea, Wales@virginmedia can’t update my package online can you help please
-
S (@SimonLew87) reported from Swansea, Wales@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
-
Kevin Child (@KevDocChild) reported from Swansea, Wales@virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider
-
Kristian Turner (@Kristian_Turner) reported from Swansea, Wales@virginmedia Landline, Tivo and Broadband all down. What can I do?
-
Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales@virginmedia It seems it’s down until 10.15 tomorrow morning. Ridiculous
-
Sarah (@Vanilla__Slice) reported from Swansea, Wales@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
-
Robbie Phillips (@RobbieP99625428) reported from Aberavon, WalesVirgin Media nightmare to get advice and problems sorted
-
Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
-
Jackson (@Jackson_SCFC) reported from Swansea, Wales@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
-
Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
-
S (@SimonLew87) reported from Swansea, Wales@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
-
Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia There are no issues via your link
-
Lucy Cohen (@LucyMazuma) reported from Swansea, Wales@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tim (@timlumley) reported@virginmedia Getting fed up of my Broadband speed dropping. Others in the Gateford area of Worksop are saying the same. Kindly rectify whatever is wrong please. I do not pay you for slow speeds!
-
Veronica Dodd (@Vonk9) reported@virginmedia I am having problems activating my HBO Max app
-
Philip Cross (@jobber_phil) reported@OliverGMcManus @virginmedia so you had no internet for 7 weeks you say, speak to a solicitor because they have broken the contract and you should not have to pay.
-
TB (@Peerabeee) reported@virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) & internet is still broken. Now you demand an illegal cancellation fee? Formal complaint raised: C-010626172 (Yeliz Guven Bilgin). @Ofcom #VirginMedia #Ofcom #Broadband
-
Bilgin Art (@art_bilgin) reported@ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down
-
Mark vix (@Vikk3rs146) reported@virginmedia I don’t think you give a toss tbh in an age of working from home I had to hotspot and use my data to get through work the last 2 days ..texts from you to say it’s fixed then 10 mins later it’s down again ..I reckon in the 2 years of my current contract I’ve lost 20 days service
-
Christian Schmeer (@cschmeer) reported@virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but is a weird spot as all my network connections run to the cupboard by the entrance.
-
Adam Weston (@textmaniac78) reported@OliverGMcManus @virginmedia I got told once and I don't know if it works but if you ring up and upgrade to another package it's classed as a new contract so you can cancel within 14 days maybe worth looking into doing that
-
Lawrence Landray (@Glawsloz) reportedSo I now have to wait until Monday evening before @virginmedia will send an engineer out to sort our Hub4 issue. A weekend without the internet. So all our home devices and appliances that need internet connection are now unusable for weekend
-
Ana Atkinson (@Ana1Atkinson) reported@virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet