Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Duncan Lewis (@grumpyoldprof) reported 2 minutes ago from Skewen, Wales

  @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

• 
  Paul Johnson (@enfysjack) reported 3 minutes ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

• 
  GAYNOR JOHNSON (@JOHNSONGAYNOR) reported 4 minutes ago from Skewen, Wales

  @virginmedia Had trouble with TV since this morning. Now have just BBC and ITV. Tried phoning but had short message saying they are busy and phone later! Phoned later…same message! What’s going on!?

• 
  Rachel George (@George2Rachel) reported 10 minutes ago from Neath, Wales

  @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

• 
  G (@therealGDJ) reported 15 minutes ago from Pontarddulais, Wales

  @philhovestadt @virginmedia That is only half of the issue...

• 
  M (@FROMMARGAM) reported 15 minutes ago from Margam, Wales

  Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

• 
  Kevin Child (@KevDocChild) reported 17 minutes ago from Swansea, Wales

  @virginmedia you really are impossible!20+ years as a customer, you invite me to get in touch to discuss my end of contract choices, then provide the lamest excuses when I try but fail! Mmm #timeforachangeofprovider

• 
  Gareth Slee  (@garethslee) reported 26 minutes ago from Port Talbot, Wales

  @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

• 
  Paul Johnson (@enfysjack) reported 31 minutes ago from Swansea, Wales

  He @virginmedia Can you explain to me why a new customer can have the same package as me for £33 ? Whilst I am currently paying £85

• 
  Phil Cowley #YJB4LIFE (@philcowley2) reported 35 minutes ago from Swansea, Wales

  @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

• 
  jamesleonard (@jamesleonard40) reported 35 minutes ago from Swansea, Wales

  @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 36 minutes ago from Skewen, Wales

  @virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia

• 
  chris grindle (@chrissyg666) reported 38 minutes ago from Dunvant, Wales

  @virginmedia it's happening again...the #redbutton is not working #efl

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 39 minutes ago from Swansea, Wales

  @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

• 
  S (@SimonLew87) reported 46 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  S (@SimonLew87) reported 47 minutes ago from Swansea, Wales

  @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

• 
  Mark Davis (@MarkDav96152735) reported 48 minutes ago from Gorseinon, Wales

  When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!

• 
  Chris Llewellyn (@CLlewellyn19) reported 52 minutes ago from Swansea, Wales

  @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡

• 
  Daniel Williams (@BottleShopDan) reported 52 minutes ago from Maesteg, Wales

  @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

• 
  Lucy Cohen (@LucyMazuma) reported 58 minutes ago from Swansea, Wales

  @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark senior (@Msenior89Senior) reported 6 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!

• 
  Eyezwideopen (@Eyezwideopen3) reported 8 minutes ago

  @JOYRANDEV62ef @virginmedia @jrdOvn They wont help they will just avoid the issue for months.

• 
  Mittly 🕊 (@Mittly5) reported 8 minutes ago

  @virginmedia @bliindlol Hi is it still down this morning unable to use phone or broadband

• 
  Billy (@navanac1982) reported 9 minutes ago

  @DaveRutt2 @virginmedia I've just cancelled my home move request as they gave me a new 2 year contract (which I was never told about) that doubles in price after a year. This is my first time moving, been with virgin for almost 18 years. They won't be getting installed at my new home

• 
  GW (@GGWilliams72) reported 9 minutes ago

  @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Rob (@robiand) reported 10 minutes ago

  @virginmedia TV and Broadband broken for over a week after your engineers damaged the cable to my house whilst installing a new customer. Repair should have been Saturday, was cancelled and rescheduled for yesterday, cancelled! and now cancelled again today. I’m moving to @skytv

• 
  Stephen Maddock (@stephenm68) reported 12 minutes ago

  @j_ball13 @virginmedia They don’t alas. Day 30 of no services here and nobody customer-facing can say what the engineers have done or are going to do.

• 
  Jade 🩵 (@xjade_h) reported 13 minutes ago

  Seriously @virginmedia has the WORST customer service and will just harass you 24/7 without a care in the world 🙄

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 16 minutes ago

  @virginmedia down yet again what a ******* joke #virginmedia

• 
  GW (@GGWilliams72) reported 18 minutes ago

  @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻