Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

City	Problem Type	Report Time
Swansea	TV	6 days ago
Swansea	Internet	7 days ago
Port Talbot	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Mark Davis (@MarkDav96152735) reported 28 seconds ago from Gorseinon, Wales

  When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!

• 
  Duncan Lewis (@grumpyoldprof) reported 5 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Lucy Cohen (@LucyMazuma) reported 6 minutes ago from Swansea, Wales

  @virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.

• 
  Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported 7 minutes ago from Neath, Wales

  Customer service is an alien concept to @virginmedia

• 
  Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported 10 minutes ago from Swansea, Wales

  @virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice

• 
  S (@SimonLew87) reported 14 minutes ago from Swansea, Wales

  @virginmedia Yeah I’ve done that and same issues

• 
  Robbie Phillips (@RobbieP99625428) reported 18 minutes ago from Aberavon, Wales

  Virgin Media nightmare to get advice and problems sorted

• 
  Beccy Blackmore (@belock14) reported 23 minutes ago from Aberavon, Wales

  @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

• 
  kat 🍊 (@_katyjames) reported 26 minutes ago from Swansea, Wales

  @virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 26 minutes ago from Skewen, Wales

  @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

• 
  Paul Johnson (@enfysjack) reported 31 minutes ago from Swansea, Wales

  @virginmedia £50 more for the same package seems unfair to your loyal existing customer's

• 
  Adam Croft (@Adamcroft1996) reported 32 minutes ago from Pontarddulais, Wales

  @virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2

• 
  Vanessa Walsh (@NessafromNeath) reported 35 minutes ago from Neath, Wales

  Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

• 
  Duncan Lewis (@grumpyoldprof) reported 39 minutes ago from Skewen, Wales

  Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.

• 
  Ben Lewis-Bloor (@BenSwansea) reported 39 minutes ago from Swansea, Wales

  @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

• 
  Rachel George (@George2Rachel) reported 45 minutes ago from Neath, Wales

  @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

• 
  Stuart Davis (@stuartdavis21) reported 49 minutes ago from Swansea, Wales

  Virgin shitty media down yet again #VirginMediadown #virginmedia

• 
  Susan Alder (@MrsSusanAlder) reported 51 minutes ago from Swansea, Wales

  When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

• 
  Jackson (@Jackson_SCFC) reported 58 minutes ago from Swansea, Wales

  @virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.

• 
  Chris Llewellyn (@CLlewellyn19) reported 60 minutes ago from Swansea, Wales

  @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nath (@NathOdell) reported 6 minutes ago

  Sky sports red button not working on @virginmedia. You guys are truly useless.

• 
  john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reported 7 minutes ago

  Can you believe it, Virgin Media red button not working on the first day of the football league season! Must do better

• 
  Jordan Scott Jones (@JordanScottJone) reported 9 minutes ago

  @virginmedia why am i paying you for a service then when i come to use it your experiencing ‘technical problems’ absolute joke 🤬🤬🤬

• 
  brighton yellow (@brightonyellow) reported 10 minutes ago

  @oufc_sam @virginmedia Correct. Still not working. And reading luton also.

• 
  cheryl blake (@BlakeyCb48) reported 10 minutes ago

  @virginmedia sky+ not working at all I think it’s the same all over since the update absolutely shocking considering the prices we pay

• 
  GioFon79 (@ItalianraverGio) reported 11 minutes ago

  My broadband is down in the LA area. Can you please help?? Or can you confirm there is an actual issue @virginmedia

• 
  Adam 🇮🇪🇪🇺 (@AdamED98) reported 13 minutes ago

  Someone slap me across the face & ask me why I chose Virgin Media when setting up my broadband? Modem randomly offline for two days now, no explanation & someone won’t be out until Tuesday to fix it? That’s 5 days of no WiFi & TV. That’s 5 days they’re not getting on my next bill

• 
  David Bartholo (@DavidBa97629651) reported 16 minutes ago

  @virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote

• 
  Rob Heneghan (@robheneghan) reported 17 minutes ago

  @virginmedia can we have maybe a full month without your service going down

• 
  Johnny Mac (@JohnMac19059272) reported 19 minutes ago

  @Smallworth_xx @virginmedia Is it possible to go back to a satellite dish as all these Internet based have problems with buffering. Gone all for years now.