Virgin Media outages and service status in Port Talbot, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and TV.
- E-mail (43%)
- Internet (29%)
- TV (29%)
The latest reports from users having issues in Port Talbot come from postal codes SA13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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๐๐ฒ๐ ๐๐ถ๐๐๐ด๐ฒ๐ฟ๐ฎ๐น๐ฑ (@Dex_Fitz) reported from Skewen, Wales@virginmedia No they have not. If they had done what theyโve advised theyโd done, the complaint should be linked to my account? Surely?
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia After being on hold for over 50 minutes I had to end the call. Iโm literally back to square one. Thatโs the problem.
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NATALIE BALL ๐ก๏ธ (@Natalieball1984) reported from Skewen, Wales@virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!
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๐๐ฒ๐ ๐๐ถ๐๐๐ด๐ฒ๐ฟ๐ฎ๐น๐ฑ (@Dex_Fitz) reported from Skewen, Wales@virginmedia Youโve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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G (@therealGDJ) reported from Pontarddulais, Wales@philhovestadt @virginmedia That is only half of the issue...
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Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales@virginmedia sort your internet out as it's not working yet again
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S (@SimonLew87) reported from Swansea, Wales@virginmedia TBH Iโve restarted the WiFi as per your tips online but the performance is really poor.
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Carl Billingsley (@carlbillings61) reported from City and County of Swansea, Wales@virginmedia - another frustrating phone call to you where previously upheld complaint still not initiated ๐ก. Can someone contact me please ?
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Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Swansea Sixth form College (@Sixth_Form_Coll) reported from Swansea, Wales@virginmedia so disappointed with your service. Itโs been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.
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๐๐ฒ๐ ๐๐ถ๐๐๐ด๐ฒ๐ฟ๐ฎ๐น๐ฑ (@Dex_Fitz) reported from Skewen, Wales@virginmedia So youโre telling me that because 3 separate members of your staff have lied and not raised a complaint when Iโve asked, I now need to send you a letter? Are you joking? #VirginMedia
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Vรฉronica (@Veronica_Cino) reported from Swansea, Wales@virginmedia You guys are the worst literally, your replies are so slow!
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S (@SimonLew87) reported from Swansea, Wales@virginmedia Hey Iโve done everything on your website and still the same issues.
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?
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Andy Williams (@scooterman79_1) reported from Swansea, Wales@virginmedia Internet playing up yet again, absolutely shocking service..
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Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales@virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150
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๐๐ฒ๐ ๐๐ถ๐๐๐ด๐ฒ๐ฟ๐ฎ๐น๐ฑ (@Dex_Fitz) reported from Skewen, Wales@virginmedia Iโve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, Iโll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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Neil Parry (@Ericsonnycon) reported from Swansea, Wales@virginmedia There are no issues via your link
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Phil (@phillip_richard) reported from Swansea, Wales@virginmedia #internet is down in #morfaroad #swansea same as yesterday morning ???? Done the reboots and need to know how long of possible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Turnerโข (Personal) (@PaulTurner140) reported@DrealSMAK @virginmedia Donโt waste your time. They only want you to DM them to keep your complaint from public view.
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Sam Sheehan (@SamanthaJane_H) reported@virginmedia WHY DO YOUR CONTRACTORS NEVER SHOW UP?! 3 WEEKS OF NO BROADBAND AT THIS POINT AND NO SIGN OF ANYONE FIXING IT BECAUSE YOUR STAFF DONT TURN UP
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SHUTTY ๐ฌ๐ง (@apshutt) reported@virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?
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Dadaldo (@HRH_Duke_of_Url) reportedVirgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for ยฃ5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.
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Colin Chapman (@cochap) reported@virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?
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Ron Rosenhead (@ronrosenhead) reportedHey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.
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Seamus Dunne (@SeamusD65451160) reported@TheMandyGall @virginmedia @rte Amazing R.T.E never stopped cool hand Luke O Neill from appearing.\I wonder why ?
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Callum Ridings (@Unique_Toxic14) reported@LimbChance @virginmedia internets gone down again can you please comment on this
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aly โข แถ แถธแถแตแตงโแตค! (@m3owm3owmeow) reportedGIVE ME BACK MY INTERNET MAY ALLAH STRIKE YOU DOWN WITH LIGHTNING VIRGIN MEDIA
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Pete Samuels (@PeteSamuels5) reported@DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.