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Virgin Media

Virgin Media outages and service status in Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • The most recent signal from this area was received Jul 23, 9:57 AM GMT+1.
  • 33% Phone (33%)
  • 22% E-mail (22%)
  • 22% Internet (22%)
  • 22% TV (22%)

The latest reports from users having issues in Port Talbot come from postal codes SA12 and SA13 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, and Neath.

CityProblem TypeReport Time
Swansea E-mail 1 day ago
Swansea TV 2 days ago
Swansea Internet 4 days ago
Swansea Internet 8 days ago
Port Talbot E-mail 9 days ago

Nearby cities with recent reports

Swansea

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • LucyMazuma
    Lucy Cohen (@LucyMazuma) reported from Swansea, Wales

    @virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.

  • ELGriff28
    Elliot Griffiths (@ELGriff28) reported from Swansea, Wales

    @virginmedia No explanation was given as i mentioned. My problem still isnt solved and im sick and tired of dealing with incompetent agents. Dont worry about the complaint ill raise my concerns with @Ofcom

  • hedges1975
    Richard Hedges (@hedges1975) reported from Gorseinon, Wales

    @virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!

  • philcowley2
    Phil Cowley #YJB4LIFE (@philcowley2) reported from Swansea, Wales

    @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

  • Jackson_SCFC
    Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.

  • Vanilla__Slice
    Sarah (@Vanilla__Slice) reported from Swansea, Wales

    @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

  • Jackson_SCFC
    Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

  • SimonLew87
    S (@SimonLew87) reported from Swansea, Wales

    @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

  • si_rees
    Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

  • identiti32
    Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • adewagstaff
    Ade Wagstaff Physio MACP 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@adewagstaff) reported from Swansea, Wales

    @virginmedia @vmbusinesshelp I have. They were not great. I did explain that the voice options stated there was an issue. However, your email said it would have been sorted last week. You breached the 6 hour window and the 5 people I spoke to in Timbuktu didn't understand me all that well 🤦#poorservice

  • BenSwansea
    Ben Lewis-Bloor (@BenSwansea) reported from Swansea, Wales

    @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

  • DSebburn
    Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    @virginmedia pls fix my wifi

  • cymruchrisrich
    Chris Richards (@cymruchrisrich) reported from Gorseinon, Wales

    @virginmedia down again . No wifi or tv 😡

  • DarrenH99174695
    Darren Hughes (@DarrenH99174695) reported from Swansea, Wales

    @virginmedia Wife had spent over four hours on the phone to various operatives over two days, no help whatsoever.

  • Adamcroft1996
    Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2

  • Leelamou
    Sophie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Leelamou) reported from Swansea, Wales

    @virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼

  • abbiet126
    Abbie Thompson (@abbiet126) reported from Swansea, Wales

    @virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.

  • LucyMazuma
    Lucy Cohen (@LucyMazuma) reported from Swansea, Wales

    @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @virginmedia Anyone reading this I'm now being threatened with charges for not returning there router, anyone else get conned into an @O2 contract sim by virgin media fancy starting a class action via the ombudsman @O2 I've never made a single call or text yet you have debited my bank for the last 2 years

  • imfleebee
    Fleebee (@imfleebee) reported

    @lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday

  • scott_ivell
    Scott Ivell (@scott_ivell) reported

    @virginmedia Hi. We have no phone service at home. Service status shows no issues. when i call home from mobile says 'not been possible to connect you' so it's not our handsets - can you diagnose please

  • viewfromhk
    Robby Yung ⦿⦿⦿ (@viewfromhk) reported

    @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.

  • cycleprawn
    SFB-Mod (@cycleprawn) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service I’ve ever experienced.

  • je_durrant
    James Durrant (@je_durrant) reported

    I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

  • AR59446899
    Kakistocracysucks (@AR59446899) reported

    @Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.

  • manco1706yahoo1
    manco1706@yahoo.co.uk (@manco1706yahoo1) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Good luck trying to cancel the contract. Virgin media have been fined for not letting people leave.

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.

  • weyland76
    m a t t (@weyland76) reported

    How do you know when your @virginmedia internet is not working? It's a day that ends in "Y". 🤬