Virgin Media outages and service status in Port Talbot, Wales

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot, and Maesteg.

City	Problem Type	Report Time
Swansea	Internet	5 days ago
Swansea	Wi-fi	6 days ago
Neath	TV	6 days ago
Swansea	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  Jackson (@Jackson_SCFC) reported 18 seconds ago from Swansea, Wales

  @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

• 
  Chris Llewellyn (@CLlewellyn19) reported 49 seconds ago from Swansea, Wales

  @virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡

• 
  Michael (@MikeARose98) reported 4 minutes ago from Cwmafan, Wales

  @virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡

• 
  Véronica (@Veronica_Cino) reported 6 minutes ago from Swansea, Wales

  @virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported 16 minutes ago from Swansea, Wales

  @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

• 
  kat 🍊 (@_katyjames) reported 18 minutes ago from Swansea, Wales

  @virginmedia pls fix my wifi

• 
  Chris Richards (@cymruchrisrich) reported 25 minutes ago from Gorseinon, Wales

  @virginmedia down again . No wifi or tv 😡

• 
  Neil Parry (@Ericsonnycon) reported 27 minutes ago from Swansea, Wales

  @virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.

• 
  Chris Llewellyn (@CLlewellyn19) reported 27 minutes ago from Swansea, Wales

  @virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍

• 
  Kamil Yılmaz (@YilmazKml) reported 27 minutes ago from Swansea, Wales

  @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

• 
  👹JGall👹 (@_JGall) reported 35 minutes ago from Swansea, Wales

  @MrsSusanAlder @virginmedia Virgin are so bad I have them too

• 
  S (@SimonLew87) reported 43 minutes ago from Swansea, Wales

  @virginmedia An engineer came out but still not working properly.

• 
  Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported 45 minutes ago from Bridgend, Wales

  @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

• 
  Paul G (@paul_g89) reported 46 minutes ago from Swansea, Wales

  @virginmedia can’t update my package online can you help please

• 
  Hywel (@Hywel79) reported 46 minutes ago from Swansea, Wales

  You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working

• 
  Rachel George (@George2Rachel) reported 51 minutes ago from Neath, Wales

  @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

• 
  Lucy Cohen (@LucyMazuma) reported 54 minutes ago from Swansea, Wales

  @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

• 
  Neil Parry (@Ericsonnycon) reported 55 minutes ago from Swansea, Wales

  @virginmedia There are no issues via your link

• 
  Daniel Williams (@BottleShopDan) reported 57 minutes ago from Maesteg, Wales

  @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

• 
  Phil Cowley #YJB4LIFE (@philcowley2) reported 58 minutes ago from Swansea, Wales

  @virginmedia PS I know the link is at the bottom when you scroll down, it's just it would be easier if it was at the top

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yasmin alibhai-brown (@y_alibhai) reported 7 minutes ago

  @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

• 
  James Robertson (@JameskRobbo) reported 10 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  Kat (@catsmum27) reported 16 minutes ago

  @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.

• 
  Foredeck (@Foredeck99) reported 17 minutes ago

  @virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 18 minutes ago

  Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

• 
  ChinoAleman (@chinoalemano) reported 19 minutes ago

  Everyone's focused on $AMPG's US story. And fair enough, they're expanding fast across America. The only American 64T64R AI-RAN radio, deployed at Telus, a Strategic Partner in the DoD-funded Open6G hub next to $NVDA and $QCOM, and the CEO just said new major carriers may go straight to POs next quarter. The US story alone is plenty. But here's what almost nobody is connecting: it was never going to stop at America. On the last earnings call, CEO Fawad Maqbool pointed somewhere else entirely: "Our success being the largest O-RAN deployment in America is helping us reach out and reach further into Europe and other areas of the world". That's the strategy in one sentence. Win the flagship at home, then use that credibility as a passport into other markets. And it isn't just talk. The groundwork is already there. Receipt 1, the concrete one: AMPG signed a 5-year supplier agreement with Fujitsu Spain back in October 2024, explicitly expanding its reach across Europe, Africa and the Middle East. So when the CEO says "Europe," there's already a signed, multi-year channel underneath the words. Receipt 2 is hiding in plain sight: the United Kingdom. Look at AmpliTech's customer wall and you'll find Digital Catapult. Most people scroll right past it. But Digital Catapult isn't a random logo. It's a UK government-backed innovation organization, funded through Innovate UK and DSIT (the UK's Department for Science, Innovation and Technology). And it runs SONIC Labs, the country's flagship Open RAN testing facility. Here's where AMPG enters. Its 64T64R Massive MIMO radio was tested at the O-RAN Global PlugFest in London, hosted at SONIC Labs, with HTC's G-REIGN providing the DU/CU stack and AmpliTech bringing the radio. The only American radio in the room, validated inside a UK government-funded laboratory. Now the part that makes it interesting. Who advises SONIC Labs? All four of Britain's major operators: EE/BT, Three, Virgin Media O2 and Vodafone UK. They sit on its advisory board, shaping what they need from Open RAN vendors and acting as potential future buyers of the vendors who pass through. So picture it. AMPG's radio validated in a government-backed UK lab, whose advisory board is a who's-who of every major British carrier. The entire UK Open RAN buying ecosystem, in one room, watching the only American radio perform. Now let me be completely honest, because that's the only way this is worth anything. There is no signed UK contract. The British operators advise SONIC Labs, they do not own it, and they haven't bought anything from AMPG yet. This was a product-validation milestone, not a revenue event. Anyone telling you the UK government or a British carrier is about to hand AMPG a deal is getting ahead of the facts. A foot in the door is not a sale. But here's why it matters AMPG keeps showing up in exactly the rooms that matter. The US DoD-funded Open6G hub. The O-RAN Global PlugFest as the only American 64T64R radio to pass. A signed channel into Europe via Fujitsu Spain. And now a UK government-backed lab advised by every major British operator. And the CEO saying they'll expand to Europe. That's the pattern. The same playbook, repeated across the Western world: get the only American radio validated, get it in front of the buyers, and let the sovereignty tailwind do the rest. One market at a time. This isn't a company waiting to be discovered. It's methodically getting itself in front of every major Open RAN buyer in the US and Europe, one validation at a time. The contracts are the next step, not the first one. A foot in the door isn't a deal. But you never get the deal without it first. And AMPG's foot is now in a lot of very important doors. Still sub-$1B while all of this quietly compounds. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  MR COOL (@Lifeline04India) reported 22 minutes ago

  @rep_ask49290 @virginmedia See fake groups are faster than u. @BBCNews Can u please expose such support.

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 22 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Jonathan Black (@jonblackbsb) reported 23 minutes ago

  I love on a street where it seems over 50% of households use @VMO2Life @virginmedia . That’s quite a lot of £££ per month paid out . But for the best part of a year everyone’s work has been disrupted by poor or no service . Apparently it’s noise emanating from a house 🏠 🤷1/2

• 
  Dr Amir Hamid (@DrAmirHamid) reported 25 minutes ago

  @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor