Virgin Media Outage Report in Skewen, Neath Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skewen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Skewen, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Gorseinon, Port Talbot, Bridgend and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Gorseinon |
Internet | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Bridgend |
Total Blackout | |
| Swansea |
TV | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Skewen, Wales
Latest outage, problems and issue reports in Skewen and nearby locations:
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Sámuel Hill
(@SamuelHill98) reported
from
Swansea, Wales
@virginmedia the Sky Sports red button service is a shambles
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*•💎..cнℓσε ηα∂ιηε ∂αℓℓιηg *🏳️🌈*
(@Clo_Nadine) reported
from
Swansea, Wales
@virginmedia are you down again! My internet ain’t working with out WiFi!!!!
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Val
(@Botleylady) reported
from
Swansea, Wales
@virginmedia Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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Wayne Birch
(@WayneBirch11) reported
from
Swansea, Wales
@virginmedia just awful customer service just had a agent laugh at me down the phone it’s now 14 days with a damaged phone
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Graham Crowley
(@crowley180) reported
from
Pyle, Wales
@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Val
(@Botleylady) reported
from
Swansea, Wales
Reading @StrictlyDavina comments regarding lack of customer service with @VirginMedia I wholeheartedly agree ; it leaves a lot to be desired . @virginmedia need to apply the service the customers are paying for instead of continually increasing their prices .
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Val
(@Botleylady) reported
from
Swansea, Wales
@virginmedia I’m totally disgusted with your call centre service I’ve just had a call from them & the person in question conveniently cut me off whilst in process of speaking to him. This has happened before & a complaint ignored. Value your customers you don’t know the meaning
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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*•💎..cнℓσε ηα∂ιηε ∂αℓℓιηg *🏳️🌈*
(@Clo_Nadine) reported
from
Swansea, Wales
@virginmedia Your stil not getting it lol I want my phone to work with out my WiFi as my one work don’t work I need my hour to contact people it’s all sudden not working I hardly ever use my WiFi anyways my phones Better but no working nothing ykvto my WiFi box
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pola
(@bitterpola) reported
from
Swansea, Wales
Deactivating the parental controls w Virgin Media should not be this hard at all, half their website has been down for months
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia There are plenty of issues in Swansea with your service it seems.
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Emma fiona rawlings
(@emzyfifi) reported
from
Port Talbot, Wales
@virginmedia omg my ITV has gone down and I'm missing #Corrie 😫
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Katy Gibson
(@KatyGibsonWales) reported
from
Maesteg, Wales
@Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@virginmedia please sort yourselves out, we’ve been without TV all day, WiFi on and off all day. I pay you handsomely for a service that you rarely deliver to expectations #poorservicestanards #awfulcustomerservice #timetoconsideranewprovider
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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pola
(@bitterpola) reported
from
Swansea, Wales
@virginmedia It is sorted out now but you guys really have to sort out your login and register postal online, it has been down for months.
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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carly marie lloyd
(@missscarlymarie) reported
from
Neath, Wales
6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠
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Louise price
(@zumbawithlou18) reported
from
Swansea, Wales
@virginmedia so disappointed with this company been loyal customer for so many years but cant give same offer to renew my contract as new customer offers!! New customers get sky sports and bt sport for £65 but long term customers £100 !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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W Coales
(@w_coales) reported
@MerrynSW I have found @virginmedia to have the worst customer service I have ever encountered. This by some distance. Really difficult to imagine how it could be worse. .
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🇺🇦 Adam Sinklär 🇪🇺🏴🟨🟥
(@sinklaer) reported
@virginmedia L take. Companies raking it in during the good times passing costs we're all feeling on to the public in the bad times results in reduced customer spending during said bad times, which produces reduced revenue across all sectors, which leads to cost-cutting and price increases >>
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Andrew Hepburn
(@andrewhepburn) reported
@virginmedia Hi, my bill was increased by *38%* this month and I’ve now been waiting for over 3.5 hours for your customer retention team to respond to me. What am I supposed to do?
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Andrew Hepburn
(@andrewhepburn) reported
@Tina_Anobile @virginmedia Mine has gone up by 38% and it appears to be impossible to speak to their customer services about it
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Team Hotdog 🌭🌭
(@Team_Hotdog) reported
@virginmedia Yet last month I was told it was virgins error. Don't worry I'll cancel it all and go to another provider
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Mudds Muddassir Sayed
(@MuddassirSayed) reported
@halalcosco @virginmedia Yep... Got same issue in BB2.. Rang Virgin, apparently will be fixed by 2:45am! 😡
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Lisa Wrightson
(@LisaWrightson71) reported
@virginmedia absolutely useless customer service. Paying for Broadband that doesn’t work & all I’m being told is that it’s a service issue in the area?! It’s been going on for months?
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Tigers4Ever
(@Tigers4Ever2010) reported
@virginmedia Sadly yes! Although when the contract is up, don't think we'll be in future..... Worst service ever!
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rocket_the sprocker
(@Superpuffi14) reported
@virginmedia Great, after years of complaining & a new contract the issue has now started up again. Every day at 18:00 my WiFi keeps dropping out every few minutes! I can’t even watch 5 mins on iplayer without losing connection- what a **** show once again!
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Tigers4Ever
(@Tigers4Ever2010) reported
@virginmedia The issues are constant, see our earlier messages. Can't remember a day when we didn't have to reboot the router or when we didn't have a problem!