Virgin Media Outage Report in Skewen, Neath Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skewen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Skewen, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Gorseinon, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Neath |
Phone | |
| Swansea |
TV | |
| Swansea |
TV | |
| Gorseinon |
Internet | |
| Port Talbot |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Skewen, Wales
Latest outage, problems and issue reports in Skewen and nearby locations:
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Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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Jonathan🏴🏴
(@IROJDP) reported
from
Swansea, Wales
@virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia You guys are the worst literally, your replies are so slow!
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Benjamin Woodcock
(@TheBenWoodcock) reported
from
Swansea, Wales
@virginmedia a lot of good your mobile service is when I cant call 111 from my phone
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.
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Abbie Thompson
(@abbiet126) reported
from
Swansea, Wales
@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Yeah I’ve done that and same issues
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡
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Mark Davis
(@MarkDav96152735) reported
from
Gorseinon, Wales
When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia Hey I’ve done everything on your website and still the same issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Whitty 2020 🗯
(@Whitty2020) reported
@virginmedia So after all that, the Bot does not even let me get through to anyone as I don’t have an account number yet. Virgin, you are really testing my patience. I’m on hold to your installation team, been 48 minutes so far! Shambles! I work in a CC and never known anything so poor as you
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MartinaDevine
(@MartinaDe) reported
@virginmedia trying to worm out of the referral payment. Advisor trying to say I didn’t follow protocol, my friend never mentioned me, how come I for an email stating “a friend of yours just followed your virgin media referral “ previously I spoke to you I was told they seen
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° Тоттенхэм
(@SpursKS) reported
@virginmedia SERIOUSLY , NEVER KNOWN SERVICE LIKE IT!!! 4 DAYS OFF WORK WASTED WAITING FOR NO ONE!!! FUMING!
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Karen Lee
(@Karenlee2812) reported
@virginmedia is anyone else having connection issues with their wifi
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DeckyMac
(@deckymc63) reported
@kat_cary @virginmedia Feel your pain. Extremely poor customer service and outcomes with that mob. Ditched them. Trust me, there are better options out there who will value you more. 🙏
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Xenia Messerschmitt
(@xenia_ina) reported
@virginmedia It's now been a month, and an engineer has visited and they couldn't do anything, and it's still not working. At this stage I have spend around £400 of my own money for mobile data. I'm beyond annoyed.
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BEANIE NATION
(@button_connor) reported
Yo whats up NERDS. Well still bad news still having internet issues as in its no stable still and keep losing connection now and then so got a @virginmedia coming out today to fix fingers crossed. Hopefully I will see you all tomoz stay safe and peace love you all. ConnorButton
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Neil Roberts
(@Neil_Roberts) reported
@virginmedia So what would you suggest, based on the call wait times and well documented disconnections from the customer service line after waiting on hold for an hour?
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MartinaDevine
(@MartinaDe) reported
@virginmedia They have said that my friend didn’t mention the referral, first time I rang virgin said they could clearly see the referral, and blamed third party @Aklamio. @Aklamio say virgin rejected referral. I call virgin and today you say u see no referral and my friend never used it.
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Billie
(@mustbe15charact) reported
@virginmedia WiFi is down in SW18 any idea when this will be fixed?