Virgin Media Outage Report in Skewen, Neath Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skewen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Skewen, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot, Swansea and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Port Talbot |
Total Blackout | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Bridgend |
Wi-fi | |
| Neath |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Skewen, Wales
Latest outage, problems and issue reports in Skewen and nearby locations:
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Ben Lewis-Bloor
(@BenSwansea) reported
from
Swansea, Wales
@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia pls fix my wifi
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Richard Hedges
(@hedges1975) reported
from
Gorseinon, Wales
@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nagood
(@Nagood01) reported
@virginmedia Yes the 26th is the fix date they've been told, but they've heard a previous fix date only to see that move twice! So I suggest if it moves again you might end up losing a whole street of customers.
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Karl Carney
(@carney6times) reported
@virginmedia It regularly freezes, regularly have recordings issue CS2200 in the middle of watching, is sluggish to move around and decides to switch the tele back on in the middle of the night randomly.
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I̶r̶r̶i̶t̶a̶t̶i̶n̶g̶_̶l̶l̶a̶m̶a̶ 💀
(@LlamaIrritating) reported
@virginmedia If its not why does that model have so many issues compared to its predecessor, sadly playing the (I can relate game) doesn't work all the time. You may have it but doesn't mean it's having the same issues, either that or the main wall outlet being so old itself is the cause?
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C h r i s • B a r n e s
(@o0_barnesy_0o) reported
@virginmedia If I reboot the router it takes ages for the wifi network to be joinable, it usually comes up with no signal or it’s not in range even though some equipment trying to connect is in the same room
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Ian Bousfield
(@Bousyian) reported
@virginmedia any reason why your main help line just doesn't pick up at all - For a communications company its as bad as it gets !
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Marianna
(@Mariann42308688) reported
@virginmedia can somebody please follow up my complaint? Your gear is on its way back to you and direct debit cancelled but I would still like resolution. The £300 you want from me for a week's worth of broadband supply and my cancellation due to awful signal are hard to ignore.
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Ryan S McDonald
(@R_McD29) reported
@virginmedia Hi - I’m terminating my contract as can’t get Virgin media at my new address. What evidence/support do you need for this to avoid paying the termination fee? Thanks, Ryan
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Matt LJ 🇺🇦
(@MattRLJ) reported
@virginmedia What a surprise silence. Profiteering at the worst possible time in our country. Grocers etc are doing their best to maintain prices, your business triple customers that want to stay what new customers get…. Well done
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Robert G Edge (Ex Labour Party Member)
(@RobertGEdge) reported
@HousingandCare @KevinPascoe This month, due to being £400 down on my take home pay, I haven't paid my council tax, Virgin media bill, car insurance, and ran out of money last week, ran out of food yesterday, this is due to being long term sickness due to pulmonary fibrosis and cerebral haemorrhages....
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Shaun Morris
(@ShaunMorris4) reported
Trying to find a way to contact @virginmedia when you have an issue to resolve is even harder than trying to get a straight and honest answer out of Boris Johnson. The company clearly has no interest is resolving customers problems.