Virgin Media

Virgin Media Outage Report in Skewen, Neath Port Talbot, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Skewen, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Skewen, Neath Port Talbot, Wales 11/22/2024 18:45

November 22: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Skewen, Neath Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, Neath, Bridgend and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomPort Talbot Wi-fi
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomSwansea Wi-fi
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Skewen, Wales

Latest outage, problems and issue reports in Skewen and nearby locations:

  • NettThom Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported from Neath, Wales

    Customer service is an alien concept to @virginmedia

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Yeah I’ve done that and same issues

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Absolutely awful considering the service provided by your company is terrible, I’m still waiting for a response to my complaint!

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

  • CLlewellyn19 Chris Llewellyn (@CLlewellyn19) reported from Swansea, Wales

    @virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍

  • TheBenWoodcock Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales

    @virginmedia a lot of good your mobile service is when I cant call 111 from my phone

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Hey I’ve done everything on your website and still the same issues.

  • RobbieP99625428 Robbie Phillips (@RobbieP99625428) reported from Aberavon, Wales

    Virgin Media nightmare to get advice and problems sorted

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

  • Kristian_Turner Kristian Turner (@Kristian_Turner) reported from Swansea, Wales

    @virginmedia Landline, Tivo and Broadband all down. What can I do?

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia An engineer came out but still not working properly.

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia why am I buying for you when your broadband service continues to disconnect?! #complaint 😡

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia

  • SimonLew87 S (@SimonLew87) reported from Swansea, Wales

    @virginmedia Yes I have and it’s says there are no issues. It’s frustrating as I’m working from home and continues to drop or go off.

  • TheBenWoodcock Benjamin Woodcock (@TheBenWoodcock) reported from Swansea, Wales

    @virginmedia im getting really annoyed with your mobile service as I cannot receive any automated text messages (which makes 2FA for some stuff impossible). This is an ongoing issue. Also unable to get through to 150

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GordonS10273254 shaggy (@GordonS10273254) reported

    @Bill_Esterson @virginmedia Bull **** .

  • VasBlackwood Vas Blackwood (@VasBlackwood) reported

    @virginmedia I've done all requested. There is broadband, my Hive & CCTV apps are still down & When selecting TV programmes with the virgin remote my TV screen states "TiVo box not connected for past 30 days. Error Code (M58). I WANT A VIRGIN ENGINEER ASAP. I NEED TO WORK.

  • chemistrykaren Karen Alexander (@chemistrykaren) reported

    @virginmedia Disgraceful service. As a neighbour pointed out, why has it stopped working only now? We haven’t been offered appropriate hubs, etc.

  • HSW3K The Hannahdook (@HSW3K) reported

    @Lapsed1Pacifist @redheadlass1402 @virginmedia Same in Oxford, dropping out every 20 minutes. Been going on for weeks. The whole network is a mess.

  • Booseyes Sara ◟̽◞̽ (@Booseyes) reported

    @virginmedia finally got through on the phone with you after an hour and you cut me off 5 mins into the conversation, this is ridiculous. I need help NOW.

  • slawdolega Slaw Dolega (@slawdolega) reported

    @virginmedia Virgin Media, i log in, try to pay, but then it takes me make a payement section where i have to put my postcode and name, then i get error. First time ever i have problem paying.

  • ca_ho318 🐒C🐒H🐒 (@ca_ho318) reported

    @virginmedia The router is directly below my bedroom in an open area behind the TV with nothing close to it, it's never usually this bad but 247 the last week I've reached 3 bars maximum.

  • MattMCPlayz MC (@MattMCPlayz) reported

    @virginmedia Good afternoon, I'm trying to resolve an issue via WhatsApp but the bot is just firing out the wrong responses at each point. Is there a way to resolve here or by an online chat by any chance? Thanks

  • MattAlbans Msgr. Matt 🇭🇷 (@MattAlbans) reported

    @virginmedia Yeah, done all that when I was on the phone to your support team

  • CllrDineRomero Dine Romero (@CllrDineRomero) reported

    @virginmedia please will you give me contact details of someone who I can speak to without being on hold for an hour, & who has the skills &/or authority to resolve customer problems?