Virgin Media Outage Report in Skewen, Neath Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skewen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Skewen, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Skewen, Wales
Latest outage, problems and issue reports in Skewen and nearby locations:
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AIan GauIt
(@AlanGault1) reported
@bouncingworm @virginmedia I told them to cancel my contact if I couldn’t speak to someone in the UK. Just like magic I was through to a person in the UK within seconds who was very helpful. The person in the UK confirmed that their colleagues in the Philippines had made a mess of my contract.
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P 🍀
(@paulyc86) reported
@rab_147 @virginmedia 03454541111 i used that number last week and got through in minutes. Told the first guy i wanted to cancel, he put me through to another guy and ended up saving myself £40 a month eith the same package im on
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Irn Brutal
(@Irn_Brutal) reported
@virginmedia are con artists my daughter can use her phone because they but a block on it which means I can't contact her in an emergency they have the worst customer service I have ever meet when contract is up they won't get another penny off me
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bryan rees
(@briderman) reported
@virginmedia bristol bs9 and my speeds are ******* shot. Ping test 134ms WTF!!! 8MB DOWNLOAD. IM MEANT TO BE ON 500!!!
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darren sheldon
(@panther_daz) reported
@virginmedia had free sim card with tv cancelled over a year ago they never cancelled sim have tried to ring email whatsapp need a password he never had told they would send a letter with password on has not arrived so unable to cancel but still charging him refused to refund payments
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Kieran
(@_asdfghjkieran) reported
@virginmedia Good speeds and very low strength, constant disconnection, followed all guidance to reset, boost and help connection and nothing ever works… paying top of the line service and it’s just so inconsistent.
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Juls Ayling
(@AylingJulie) reported
@virginmedia Why when I try to message u through my virgin media app it comes up fail to connect retry and doesn't work never known a company to not have an email address no point calling as wait ages and prices are going up for the same terrible service seriously thinking of going elsewhere
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Nathan Young
(@npjy83) reported
@virginmedia Worst customer service on the planet. Tried to get Vault set up between Virgin Media and @O2 and the the VM advisor was trying to get me to purchase a new SIM card for £12 a month.
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yusuf chopdat
(@choppychopdat) reported
@virginmedia Don't that same issue
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Jamie
(@RunJamieHarper) reported
@UTV1987avfc @virginmedia Been with Sky over a decade and still pay for it at my Mums never had an issue. Nothing but shite from Virgin Media ever since I moved here lol