Virgin Media

Virgin Media Outage Report in Margam, Neath Port Talbot, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Margam, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Margam, Neath Port Talbot, Wales 04/28/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Margam, Neath Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, Bridgend and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea TV
United KingdomPort Talbot Internet
United KingdomBridgend Internet
United KingdomSwansea E-mail
United KingdomSwansea TV
United KingdomSwansea TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Margam, Wales

Latest outage, problems and issue reports in Margam and nearby locations:

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

  • Shane_Rees 🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported from Swansea, Wales

    @virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

  • NessafromNeath Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • Vanilla__Slice Sarah (@Vanilla__Slice) reported from Swansea, Wales

    @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • LucyMazuma Lucy Cohen (@LucyMazuma) reported from Swansea, Wales

    @virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.

  • paul_g89 Paul G (@paul_g89) reported from Swansea, Wales

    @virginmedia can’t update my package online can you help please

  • spilzzz Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Virgin shitty media down yet again #VirginMediadown #virginmedia

  • _JGall 👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x

  • DSebburn Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • garethslee Gareth Slee  (@garethslee) reported from Port Talbot, Wales

    @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

  • MrsSusanAlder Susan Alder (@MrsSusanAlder) reported from Swansea, Wales

    When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

  • Shane_Rees 🏴󠁧󠁢󠁷󠁬󠁳󠁿Shane🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Shane_Rees) reported from Swansea, Wales

    @virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.

  • jamesleonard40 jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

  • _JGall 👹JGall👹 (@_JGall) reported from Swansea, Wales

    @MrsSusanAlder @virginmedia Virgin are so bad I have them too

  • spilzzz Alice Spils (@spilzzz) reported from Swansea, Wales

    @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • therealsambo121 COME ON YOU ******* REDMEN (@therealsambo121) reported

    @virginmedia I want out of my contract now . The loss of service is absolutely joke and it's not funny .

  • Grimstraw Danny Grimshaw (@Grimstraw) reported

    @virginmedia @virginhelp I’ve just had one of your agents hang up on me for the second time and refuse to action my cancellation. She literally shouted down the phone at me. This is a complete joke

  • HeadleyLeMuir Graham Muirhead (@HeadleyLeMuir) reported

    @virginmedia So apparently an engineer was fixing the problem today. Well that said engineer was about as much use as an impotent ****** tester because the problem is still there

  • therealwannieb Wayne Bristow (@therealwannieb) reported

    @virginmedia spoke to customer service & was assured my #Netflix subscription was OK even though it's not showing on Nov bill you sent me today. This happened back in July & had to re-set it all up. If it happens again after me pre-warning you, you can foot cost for the hassle

  • SimmoSimms Jess Pearson (@SimmoSimms) reported

    @virginmedia It just says it can see there is an intermittant signal and it needs further testing. Then the site says oops...theres a fault and we cant test. Try again later

  • NickaAnthony Nick Antoniou (@NickaAnthony) reported

    @edward_baran @virginmedia Dig around Sky, see what offers they have. I think I pay £21 a month for it. Which is nothing compared to the £75+ a month I was paying for Virgin and £43 of it was for broadband that never worked.

  • paulb40 pjb (@paulb40) reported

    Now waited 110 minutes to be connected to a Virgin Media customer service agent. Appalling service. @virginmedia #rubbishservice #poorservice

  • therealsambo121 COME ON YOU ******* REDMEN (@therealsambo121) reported

    @virginmedia my Internet is still not working at ML5 2BG whats going on???

  • Koneil77721341 K oneil (@Koneil77721341) reported

    @virginmedia Ok so basically start the merry go round again . Thanks for replying but you’ve been no help whatsoever .

  • GuyOnTrains Random Guy On Trains (@GuyOnTrains) reported

    @virginmedia I'm afraid I'm also not satisfied with my options when contacting support. For a live chat I have to go through WhatsApp and the web chat rarely works. Overall I'm not too happy and for the second time in a couple months I am considering switching to another provider.