Virgin Media Outage Report in Margam, Neath Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Margam, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Margam, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Neath, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Neath |
Phone | |
| Swansea |
TV | |
| Swansea |
TV | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Margam, Wales
Latest outage, problems and issue reports in Margam and nearby locations:
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia pls fix my wifi
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia No, I've gone down this route before, just look in to your routing servers and or the bandwidth limit. Any time I do anything remotely intensive all packets start getting dropped. I'm on my knees.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Ben Lewis-Bloor
(@BenSwansea) reported
from
Swansea, Wales
@virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
@virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Swansea Sixth form College
(@Sixth_Form_Coll) reported
from
Swansea, Wales
@virginmedia so disappointed with your service. It’s been 9 months since we changed our package and still @virginmedia cannot get a simple Direct debit form processed correctly.
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Jackson
(@Jackson_SCFC) reported
from
Swansea, Wales
@virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.
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Sophie 🇬🇧🏴🏴
(@Leelamou) reported
from
Swansea, Wales
@virginmedia It was definitely intentional! Anyway... an hour later I finally managed to cancel. Won’t ever be using you again. See ya 👋🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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james ridley
(@jwr79) reported
@virginmedia Looks like we know what the issue is. Because we're now on 5g it appears that we have been moved to Vodafone from EE. This was not made clear when we took out our contract so I now have a phone I can't use as Vodafone is totally useless at SY9. Seriously unhappy.
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Allen Smith
(@Allensmith81) reported
hey @virginmedia why have your servers disappeared from @Speedtest ?? I now can not validate I am getting my full service from you #SpeedCoverup
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Dave avgeek Mon🏴 ✈☉🍺🍸
(@dave_suspect) reported
@virginmedia evening team, how do we cancel our Internet? Just started today but the box isn't compatible due to the fact we don't have the connections, can u advise plz? Many thanks
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Tina Huggins
(@TinaHug56582511) reported
@virginmedia What exactly is the messaging service? Will I not need an account number?
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Gorka
(@gorkaam) reported
@virginmedia The issue is we don’t have internet, the wifi symbol is on the devices however there is not internet connection. Also, we have spoken with a technical guy and he told us the router has not been connected to the fibre
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rez
(@rez05973949) reported
@virginmedia Just as bad on the phone. Ok.
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adam w
(@amodelofcontrol) reported
@virginmedia I've not been able to reach the team, no. The email(s) have given no detail - workmen were here to correct a minor issue at the street point yesterday, but they were of the view that it should have been fine for Monday (orig date). So I don't know what's changed.
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Jennybobbs
(@jennybobbs) reported
@virginmedia are there any issues going on in the m22 postcode currently? Wifi has been off for the last 20 minutes?
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Ross Wilcox
(@Rossi2k) reported
@virginmedia Apologies but I have done this so many times now it is beyond a joke. Complaint open since late Feb. Explained over 10 times. Web chats galore and them promised a manager will call me. Last time late last week even gave dates and times when I was available. Still no call. #failed
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Tina Huggins
(@TinaHug56582511) reported
@virginmedia Can you give me the name and email address of your CEO. I have wasted 2 days of my very precious life waiting either for you or on hold. The only part of your company that communicates is you, however you can't help with anything other than unhelpful guidance.