Virgin Media

Virgin Media Outage Report in Margam, Neath Port Talbot, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Margam, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Margam, Neath Port Talbot, Wales 01/15/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Margam, Neath Port Talbot, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot, Swansea and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomPort Talbot Total Blackout
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomBridgend Wi-fi
United KingdomNeath Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Margam, Wales

Latest outage, problems and issue reports in Margam and nearby locations:

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • Jackson_SCFC Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia 200 down from what I can remember, I'm at work right now so I can't check but the speed isn't the issue. Also, I said "should" because based on his test, it's an above average connection, but in practice, it's wildly inconsistent in terms of ping, packet loss/timing.

  • Vanilla__Slice Sarah (@Vanilla__Slice) reported from Swansea, Wales

    @virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    @virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • belock14 Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    @virginmedia We had a box fitted yesterday and the signal just isn’t working, it drops ever other minute or so and we can only get service in the room where the box is

  • paul_g89 Paul G (@paul_g89) reported from Swansea, Wales

    @virginmedia can’t update my package online can you help please

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • Jackson_SCFC Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia Again, I appreciate what you're saying, but similarly I've had an engineer to my house and he said that within the parameters of his test, that my connection should be better than average. This is an issue with how my connection is being routed.

  • Jackson_SCFC Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    @virginmedia pls fix my wifi

  • Jackson_SCFC Jackson (@Jackson_SCFC) reported from Swansea, Wales

    @virginmedia I just googled it and my issue is with my pc hooked to my router with an Ethernet cable, the WiFi is fine

  • DragonEmbers Nat (@DragonEmbers) reported from Swansea, Wales

    Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia Part3: they said because a manager is supposed to call me back, so they cannot raise a complaint on my behalf. (Stupid explanation or the complaint registration portal, right?). If company will not fulfil its own commitments, how can we prove that some of your system is broken?

  • TomBlight1 Tom Blight (@TomBlight1) reported

    @virginmedia Unsurprisingly bad service as ever, bought the AJ fight through the TiVo box to watch later, paused at an appropriate time, come back to find it’s given up on that and I can’t possibly get back to the start - absolute time waste of money

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia Part 2: So I have spend more than 7 hours with customer care and they have not resolved it yet. On 17th Aug, a callback task was raised from manager which I haven’t received till date. I asked them to raise a complaint from my side.

  • Melodic__Melody Melody__chan (@Melodic__Melody) reported

    God I'm so ******* close to taking a sledgehammer to my stupid ******* modem since Virginmedia is a gigantic pile of ****.

  • gaungoo45 ShabGaungoo45 (@gaungoo45) reported

    @virginmedia for the past three days….THREE DAYS, my WiFi has been completely useless, barely even connecting. This is a CONSTANT now, and I’m fed up of wondering when you’ll ever fix the problem. Is there any point in staying with you?!

  • aljsimons Al Simons (@aljsimons) reported

    @_abdx__ @virginmedia Just solved problem. Took a bit of trial and error... Turns out my new high power mesh network router was interfering with the coaxial cable splitter. Moving these two things further apart has resolved the issue.

  • AnotherHowie AnotherHowie (@AnotherHowie) reported

    @virginmedia If I try and update my phone number, I get this message. It doesn't say why, or what the problem actually is (format or whatever) just to "try again". Trying again does the same thing.

  • gavinrickett Gavin (@gavinrickett) reported

    @virginmedia why can I not access demand for the boxing? Plus why am I still waiting for a letter your rude engineer said would come 5 weeks ago? I’m looking at canx the contract due to you not fore filling your end

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia How will you find your evidence? Are you raising any concrete steps to get my issue resolved? Or am I going to get a diplomatic statement which would mean nothing can be done?

  • vivien_cuco Vivien (@vivien_cuco) reported

    Want to read a company’s real customer review go to their social media account and see how many complaints they have and how they deal with it. @virginmedia feeling sorry for your Smm always having to apologize for crappy service #useless #CustomerExperience #CustomerService