Virgin Media Outage Report in Margam, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Margam, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Margam, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Maesteg, Swansea, Neath, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
TV | |
| Swansea |
Wi-fi | |
| Neath |
Internet | |
| Swansea |
TV | |
| Swansea |
TV | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Margam, Wales
Latest outage, problems and issue reports in Margam and nearby locations:
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Nat
(@DragonEmbers) reported
from
Swansea, Wales
@virginmedia Having to pay an early disconnection fee because you don't run services there is brilliant customer service 😂
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
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Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Watson
(@DannyWatson1986) reported
@virginmedia I've got an open complaint yet no one seems to want to call me back to help resolve the issue. when I call everyone just says someone will call you back. its nearly been a week since the issue started and I'm not getting anywhere!!!
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Mark Oliver
(@Moliblog) reported
@virginmedia This is saying it’s a TV service issue. Not sure why?
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EyePeteRossoEye
(@Rosiepete3) reported
@NadiaSayno47 @virginmedia They are all crap #sky is as bad #virgin took 3 months to sort my broadband no where near 200mbs. Router has to be manually configured for 2g and 5g no good on auto. Fine now.
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Carla
(@carlsb91) reported
@virginmedia our service has been down all day. Restarted so many times. What shall I do? The virgin media apps are crashing and not loading to report the issue? Sofrustrating
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Ian G8XZD
(@G8XZD_TV) reported
@virginmedia Despite what it says on your website you are still hassling for equipment return. We are still isolating and can’t get to a collect + office. It was supposed to be picked up but this was cancelled. Please help. Thanks.
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Penny Bennison
(@penbenny) reported
@virginmedia are there issues in BR3 3LT? Wifi just dropped entirely, TiVo off, just flashing green on hub and not resetting...help?
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Nic 🐺🐼
(@OkamiMemories) reported
Just lost over an hours worth of coursework thanks to my internet going down. Thanks virgin media 🖕🏻
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Pesty Mastermind🃏
(@RobinGoodz) reported
@virginmedia Yeah but whats that gonna do? Am I gonna go fix it once I’ve found the outage in my area?? You lot are a joke!
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Siim Põder
(@siimphh) reported
@virginmedia Your service status page was saying everything was ok and trying to send me on my way without acknowledging any problems, as usual.
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Джош Экзотичный
(@MesutAutesil) reported
@BigNonVeganDave @virginmedia A mistake to be rectified once I can get back on wifi to cancel within 28 days.