Virgin Media Outage Report in Aberavon, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aberavon, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aberavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Aberavon, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Swansea, Port Talbot, Neath and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Port Talbot |
Wi-fi | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Wi-fi | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aberavon, Wales
Latest outage, problems and issue reports in Aberavon and nearby locations:
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Sarah
(@Vanilla__Slice) reported
from
Swansea, Wales
@virginmedia I'm moving home at the weekend so engineer's came out to the new property today to connect the outside cables to the house. They were unable to as the neighbours are using that cable. Hope you can help.
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia why does my WiFi only work in the room my broadband box is in when I live in a tiny 2 bed terrace house :( sooooo annoying. Pls help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@virginmedia Hello, can’t get into @NetflixUK on TiVo box tonight getting error code A01, haven’t had this problem before please help
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia Virgin are so bad I have them too
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Susan Alder
(@MrsSusanAlder) reported
from
Swansea, Wales
When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia took out new contract. Been waiting 2 days for the service to be activated and have been promised 2 call backs to help resolve the issue which has I have not had. Very poor service indeed.
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🏴Shane🏴
(@Shane_Rees) reported
from
Swansea, Wales
@virginmedia I have and have been advised to reboot the router after 14:00. If I have any issues I will be back in touch.
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Virgin shitty media down yet again #VirginMediadown #virginmedia
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Alice Spils
(@spilzzz) reported
from
Swansea, Wales
@virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄
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👹JGall👹
(@_JGall) reported
from
Swansea, Wales
@MrsSusanAlder @virginmedia They're a nightmare but won't do anything to fix it now during the pandemic, but expect full payment it's a joke x
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Paul G
(@paul_g89) reported
from
Swansea, Wales
@virginmedia can’t update my package online can you help please
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Yes so far. But apparently it's a temporary fix and they'll have to return again.
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carol beckwith
(@millymoglet) reported
@virginmedia We've received a bill that spans a period beyond the 30 days following the cancellation date ie beyond 30th April. The bill is for one month and hasn't been adjusted also FYI our TV service and phone line stopped working yesterday so why would the billing period extend beyond?
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Yogi B
(@Yogi_B_) reported
I think I need to cancel @virginmedia broadband
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WLMager
(@wlmager) reported
@virginmedia I changed my bank direct debit details last month without any issue - this month I've been charged a late payment fee due to a missed payment last month. Can you clarify what's going on please?
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occassional poster 🏴
(@musicisoxygen16) reported
@virginmedia I want to talk to an agent! I’ve been thrown round in circles for the last 2 hours to the exact same page asking me to check the status but it’s showing tv is the issue but I’ve got no broadband either and it’s saying not set up properly, but it is.
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Simon Aspinall
(@hhssaspi) reported
@virginmedia Hi Virgin, can you give me info about social tariff broadband please. I'm a current virgin customer and would like info on switching tariffs please.
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Alex
(@AlexDSAvery) reported
@mo_umr1 @virginmedia Thanks for coming back, it sounds like dealing with this is going to be a huge headache. I checked and I'm paying nearly £20 more than a new customer would, per month. An absolute joke.
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Jai
(@Jai82861749) reported
@virginmedia While I will do that.. doesn’t the onus lie on you folks to fix the issues you created ? Your answer summed up the issues with Virgin! Everyone is just passing the buck to another person/team.. 0 ownership ! @LutzSchueler
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occassional poster 🏴
(@musicisoxygen16) reported
@virginmedia I’ve been trying to talk to an agent for 2 hours now!!! Your wattsapp is terrible!
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krispy
(@MekeWhy) reported
@virginmedia the worst internet provider ever, what’s the point to sign a contract to later increase the price? So I’m attached to Pay monthly even twice whatever the company wants 😡
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Alex
(@AlexDSAvery) reported
@virginmedia Thanks JB, I know you're just the messenger but I've raised this as a complaint. £19+ more monthly than a new customer is ridiculous. It's nearly the cost of a broadband contract with other providers.