Virgin Media outages and service status in Cwmafan, Wales

Problems in the last 24 hours in Cwmafan, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmafan, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cwmafan, Wales

The most recent Virgin Media outage reports came from the following cities: Swansea, and Neath.

City	Problem Type	Report Time
Swansea	TV	2 days ago
Swansea	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cwmafan, Wales

Latest outage, problems and issue reports in Cwmafan and nearby locations:

• 
  G (@therealGDJ) reported 1 minute ago from Pontarddulais, Wales

  @virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!

• 
  Kristian Turner (@Kristian_Turner) reported 4 minutes ago from Swansea, Wales

  @virginmedia Yes and says that the estimated fix time is 22:00 for all three!

• 
  Duncan Lewis (@grumpyoldprof) reported 5 minutes ago from Skewen, Wales

  Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

• 
  Alice Spils (@spilzzz) reported 5 minutes ago from Swansea, Wales

  @virginmedia It’s a long standing issue which seems to be getting worse. The signal strength is just so so poor. I can’t use the WiFi upstairs most of the time 🙄

• 
  Stuart Davis (@stuartdavis21) reported 5 minutes ago from Swansea, Wales

  Virgin shitty media down yet again #VirginMediadown #virginmedia

• 
  Benjamin Woodcock (@TheBenWoodcock) reported 7 minutes ago from Swansea, Wales

  @virginmedia a lot of good your mobile service is when I cant call 111 from my phone

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 9 minutes ago from Skewen, Wales

  @virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?

• 
  Daniel Williams (@BottleShopDan) reported 15 minutes ago from Maesteg, Wales

  @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

• 
  Duncan Lewis (@grumpyoldprof) reported 20 minutes ago from Skewen, Wales

  Hello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.

• 
  Ben Lewis-Bloor (@BenSwansea) reported 22 minutes ago from Swansea, Wales

  @virginmedia my internet just suddenly went down 10mins ago. I was using it. Your test says it cant see the equipment SA1 2PQ

• 
  Vanessa Walsh (@NessafromNeath) reported 24 minutes ago from Neath, Wales

  Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

• 
  Susan Alder (@MrsSusanAlder) reported 25 minutes ago from Swansea, Wales

  When @virginmedia service status says everything is fine but it's been on and off since Saturday 😡😡 x

• 
  Kamil Yılmaz (@YilmazKml) reported 29 minutes ago from Swansea, Wales

  @virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.

• 
  Nat (@DragonEmbers) reported 32 minutes ago from Swansea, Wales

  Can't take Virgin Media to my new address because the estate is too new and they don't have Virgin Media in those streets yet. First world problems 😂

• 
  Jonathan Tobin (@JonoTobin) reported 34 minutes ago from Aberavon, Wales

  Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

• 
  𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported 41 minutes ago from Skewen, Wales

  @virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia

• 
  🧑‍💻 Michał in CS (@michalincs) reported 45 minutes ago from Swansea, Wales

  I cancelled @virginmedia broadband as the price kept increasing, the service wasn't. They offered 75% more speed for 40% less as I was such a "loyal customers for years". Effectively, they admitted they were overcharging me for years hoping that will make me stay! No thank you.

• 
  Rachel George (@George2Rachel) reported 49 minutes ago from Neath, Wales

  @virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one

• 
  Jackson (@Jackson_SCFC) reported 52 minutes ago from Swansea, Wales

  @virginmedia I have had: -An upgrade -An engineer come and change the box outside my house -A brand new hub -New power line adapters -My connection tested on your end numerous times And yet the connection, 99 times out of 100, feels like total shit whenever I use anything intensive.

• 
  Neil Parry (@Ericsonnycon) reported 57 minutes ago from Swansea, Wales

  @virginmedia Hi, this week after speaking to one of your advisors, i agreed to subscribe to the 'premium'tv package, but after today i realised sky sports is virtually unwatchable, as subsrcrbing to a 'premium' tv package i would expext a premium viewing platform, please help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 2 minutes ago

  @virginmedia Are there known issues in the se3 post code? Your service status page is also not working

• 
  ohsandra70 (@KayCee312898473) reported 2 minutes ago

  @virginmedia increased bill to £70 but internet service is crap!

• 
  Neil G (@granth1974) reported 4 minutes ago

  @virginmedia hey virgin, you've downgraded my Netflix account without my permission. I'm mid contract. That's not allowed. I want it back to without ads asap or I reserve the right to cancel you without notice.

• 
  Brian Geekie (@geekiebrian) reported 6 minutes ago

  @virginmedia I’m still locked out of my virginmedia account after waiting 15 working days for resolution of this problem

• 
  AJ (@The_Broski_Boot) reported 10 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

• 
  twocakesdakes (@2cakesdakes) reported 12 minutes ago

  @virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off

• 
  Ian Scott (@IanScott_01) reported 13 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  Isla (@saoirseisla) reported 15 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  karen (@karenwigg1) reported 17 minutes ago

  @virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.

• 
  karen (@karenwigg1) reported 17 minutes ago

  @virginmedia Everyone apologises, but I'm left with paying for a service that I can't use. It seems Virgins's time is more valuable than mine bc I'm threatened with a £25 fine if I miss the appt.. I feel that I'm owed at least some sort of refund for ny inconvenience and loss of service