Virgin Media Outage Report in Cwmafan, Neath Port Talbot, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmafan, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmafan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Cwmafan, Neath Port Talbot, Wales
The most recent Virgin Media outage reports came from the following cities: Bridgend, Swansea, Port Talbot and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Total Blackout | |
| Swansea |
TV | |
| Swansea |
Wi-fi | |
| Port Talbot |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cwmafan, Wales
Latest outage, problems and issue reports in Cwmafan and nearby locations:
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Abbie Thompson
(@abbiet126) reported
from
Swansea, Wales
@virginmedia why is WiFi down for the fourth time this week whilst the app says service is fine? I know it’s not just my box.
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Jonathan🏴🏴
(@IROJDP) reported
from
Swansea, Wales
@virginmedia been on hold for over an hour and twenty mins with my 90yo dad to try to solve a C130 connection problem. And still no answer. Absolute shambles customer service
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia You guys are the worst literally, your replies are so slow!
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia ive been on hold for age (56 minutes now?!) no reply on social media or from the websitei am an essential worker and I need internet to work. Your customer service is the worst
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Lucy Cohen
(@LucyMazuma) reported
from
Swansea, Wales
@virginmedia Are there problems in the Swansea area? Internet has been dropping out periodically for the last 2 days.
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Val
(@Botleylady) reported
from
Swansea, Wales
Still holding on the phone to @virginmedia after 1hr. 31mins 43secs. Absolutely disgusting service.
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Véronica
(@Veronica_Cino) reported
from
Swansea, Wales
@virginmedia how i understand whats going on with my broadband? I dont have the contract with me (the Landlord got it), my internet is down and i need to work from home. Can you guys help me?
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Got through to someone this morning. A new box is needed and a technician booked for Tuesday. Any chance you can contact my mate @wrighty1313 he’s been having issues too 👍
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Chris Llewellyn
(@CLlewellyn19) reported
from
Swansea, Wales
@virginmedia Is there anyone working tonight? My box is not working and is stuck on the starting up page. Been like it for about 3 hours. Waited on the phone for an hour then got cut off, been waiting for another 2 hours 😡
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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S
(@SimonLew87) reported
from
Swansea, Wales
@virginmedia TBH I’ve restarted the WiFi as per your tips online but the performance is really poor.
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Kamil Yılmaz
(@YilmazKml) reported
from
Swansea, Wales
@virginmedia what is difficult about transferring my Internet to my new address? I have spoken to your agents umpteenth times, received confirmation that my request has been received, but still no internet service after nearly two weeks...this is really annoying.
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Mark Davis
(@MarkDav96152735) reported
from
Gorseinon, Wales
When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marie Waldie
(@freyabob) reported
@virginmedia is there an outage in FY3 this morning, WFH and nothing working
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Balfy
(@Balf_4) reported
Just had some shocking service from @virginmedia billing issues still outstanding. Can someone contact me or @Susie_Doc to resolve
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🖖🏼🖖🏼🖖🏼Phil R-A🖖🏼🖖🏼🖖🏼
(@philsid) reported
@virginmedia To be honest I'm not wanting to spend hours setting up an account. Is there a way you can just let me know if these a Telephone problem in that area? I'm busy at work and its for an elderly relative (85yo)
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Rachael 🌈✨🦄
(@hieeeitsray) reported
Internet and tv going down constantly today. Sort it out @virginmedia, you absolute joke!
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Razvan Neacsu
(@RNeacsu) reported
@virginmedia Well I just called and it seems there is an outage in the area but why isn't it in the service status update? Plus these outages become more and more frequent since you upgraded the network, how long will these take and when will these be finished?
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William Killiner
(@GSXBoy) reported
@virginmedia it shouldnt take almost month of calls and correspondence to sort this issue out. Also the number of incompetent people who give you duff info at the call centres is not really a surprise when you cant understand what they are saying.
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D Booth
(@Thesmoothanator) reported
@virginmedia It says no issues, but it was down yesterday too?
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William Killiner
(@GSXBoy) reported
@virginmedia I have been with virgin from the very beginning. I was a customer with cable and wireless and NTL. To be past from pillar to post to get a damaged phone sorted out is bad customer service. Its loyal customers like myself that keep companies like Virgin afloat.
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Louise Harlow
(@loubie_lou79) reported
@virginmedia no Internet, phone-in or WiFi again had this issue in our area on Tuesday and the exact same thing again today. OL7 9LU any idea when this will be fixed?
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Razvan Neacsu
(@RNeacsu) reported
@virginmedia All services are down for 10 minutes now. What's happening??? We rely on your internet to work from home. And now everything is down, internet, TV, phone. Surpisgky the service status states only the Phone is down which is not true. All services are down.