Virgin Media

Virgin Media Outage Report in Plymouth, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Plymouth come from postal codes PL4, PL2 and PL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Plymouth, England 03/15/2025 20:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Plymouth, England

The most recent Virgin Media outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth TV
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • ymonorosa ro⁷ ⟭⟬🐋 (@ymonorosa) reported from Plymouth, England

    My Internet keeps dropping out 😭😭😭 @virginmedia poor service

  • CallumXGames CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England

    @virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔

  • katestar Katie ⚔️ (@katestar) reported from Plymouth, England

    @virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?

  • 2612kaye Kaye Chadwick (@2612kaye) reported from Plymouth, England

    @virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡

  • CallumXGames CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England

    @virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!

  • Tony_Reynolds62 Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England

    @virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.

  • tuckwell_josh Josh Tuckwell (@tuckwell_josh) reported from Plymouth, England

    Virgin media’s network is sucking today, C’mon sort it out! #virginmedia

  • AdzC7 Adam Cannan (@AdzC7) reported from Plymouth, England

    @virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults

  • cabolitho Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?

  • FlipflopRobbie Sharron Robbie (@FlipflopRobbie) reported from Plymouth, England

    Anyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!

  • _SamBarker_ Sam Barker (@_SamBarker_) reported from Plymouth, England

    @GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media

  • cabolitho Claire Bolitho (@cabolitho) reported from Plymouth, England

    I’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again

  • CallumXGames CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England

    Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!

  • cabolitho Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.

  • Jillnarin napomember (@Jillnarin) reported from Plymouth, England

    @virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬

  • denzisere2 Den (@denzisere2) reported from Ivybridge, England

    @virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?

  • MOH_BIG_D MOH (@MOH_BIG_D) reported from Plymouth, England

    @NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2

  • Tony_Reynolds62 Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England

    @virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .

  • CallumXGames ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ (@CallumXGames) reported from Plymstock, England

    I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!

  • cabolitho Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia @ruskin147 They never answer the phone either do not care

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyRFCCharman Andy C #FBPE (@AndyRFCCharman) reported

    @virginmedia your service status checker says no faults & keeps getting me to check my hub yet when I finally get through on 150 recorded message says broadband fault in our area! Sort your act out please. #poorservice #virginmediadown

  • boggle101 Variant 101 (@boggle101) reported

    @WheezyRider44 @virginmedia I always press the upgrade option on any call centre engagement. Once you are through it’s their problem to reconnect you to the right guy!

  • marieluc marie lucid (@marieluc) reported from Coventry, England

    @virginmedia please could somebody contact a vulnerable person who has a broken TV box in their bedroom. Has no service. Please phone 07806810206. We can fit it if it can be posted out. No one answering customer services, many thanks

  • imzyii Ibam (@imzyii) reported

    @virginmedia Get lost same **** all the time

  • Sailee316 xg (@Sailee316) reported

    @virginmedia This letter is putting me at risk of a massive GDPR breach so please deal with this urgently and not just put my through to customer services!

  • helensiddle changing patterns (@helensiddle) reported

    @virginmedia Customer care team ??? There is no option on that phone number

  • Dan_kyle_Hewitt Dan Hewitt (@Dan_kyle_Hewitt) reported

    @virginmedia virgin mobile call centre in India just rude and obnoxious!!! Your customer service is disgusting no wonder everyone wants to leave

  • NIKKIERIOZZI NIKKIE RIOZZI (@NIKKIERIOZZI) reported

    @virginmedia no internet since yesterday. The brand new hub keeps flashing and not working. Turned off and on. Now the box is red!?! Help please

  • kktg_ kate (@kktg_) reported

    @joshlwilliams93 @virginmedia Tbh though, on an evening it drops down so badly

  • TechieSaigon Sheree 🐝 (@TechieSaigon) reported

    @ryan_avfc82 @virginmedia Fortunately it’s only the app not working for me (and the service page on the site) but wifi is all good atm 🤞🏽