Virgin Media Outage Report in Plymouth, England
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The latest reports from users having issues in Plymouth come from postal codes PL3, PL1 and PL4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Gunnislake |
Internet | |
| Plymouth |
||
| Plymouth |
Wi-fi | |
| Plymouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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nick tasker
(@NickTasker70) reported
from
Bere Alston, England
@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.
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matelot79
(@navyveteran79) reported
from
Plymouth, England
@virginmedia upgraded to one of your Volt bundles January, no access to Netflix since, despite prolific assurances from your WhatsApp Service that it will be sorted and that was 10 days ago, results and actions are more beneficial
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
When I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia My problem is not my account, my problem is I don't have any service at moment, not TV, phone, or Internet, and I need wait until 29tg to have a engineer come in that is my problem.
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Matt Davidson
(@MattDavidson_95) reported
from
Plymouth, England
@virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@RacingTV can I access RacingTV extra if I'm a virginmedia customer ? eg not have to put up evercagain with split screen to watch the Derby
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@thebobhosking @virginmedia All they had to do was swap addresses and activate same equipment at the new house. #customerexperience is awful! Clear security, transfer call, clear security and repeat… over and over, then get cut off or “activated in 30 minutes!” BUT IT ISN’T. #compensation time I think.
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Ray Jones
(@rjonesplymouth) reported
from
Plymouth, England
Virgin @virginmedia log on procedures drive me crazy. Passwords 8-10 chars only, no special chars, and no show password facility. Very poor compared with most other organisations.
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia DM me and I’ll send you my phone number so you ca. arrange someone who can fix this to ring me, I’m done ringing you , three times and one hang up. Still no joy. If this continues I will cancel my account. Please fix this.
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The tech guy 💙 #NHS
(@mkocziban) reported
from
Plymouth, England
@virginmedia We've been waiting over an hour on WhatsApp for a reply....#poor
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.
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Deej Sullivan
(@sullivandeej) reported
from
Plymouth, England
You never truly know how awful a company is until you try to cancel your services with them and let me tell you @virginmedia are the ******* worst.
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Darren Platt
(@DarrenPlatt10) reported
from
Plymouth, England
@virginmedia is there connection issues in Plymouth today ? Status check stats all is fine but no internet connection for hours ??
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Eva_Fan
(@eva_fan_uk) reported
from
Plymouth, England
@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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Colin Taylor
(@colintaylor571) reported
from
Plymouth, England
Virgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱
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Deej Sullivan
(@sullivandeej) reported
from
Plymouth, England
After over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia Not fixed. Still had 2X customer service team members saying that I’ve been activated at my new address but the router says :- Requesting CM up address. No internet!!! #fixit #CustomerService
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Cheryl Lockett
(@cheryljlockett) reported
from
Plymouth, England
@virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Allan Robotham
(@AllanRobotham) reported
@virginmedia Would have liked to have not been overcharged on 23rd of December. Disgusting service.
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Greg Moule
(@GMLTFC) reported
@alishakins_ @virginmedia Have you gone into your routers settings and changed the port forwarding addresses? I did this when I first set up my PC mainly for WZ. I'm with virgin on their M100 package and never had packet loss.
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Ab Shome
(@abshome) reported
@virginmedia down on Christmas day? Can I cancel my contract now? #virginmediadown
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(@chazjp) reported
@virginmedia Says that the area is fine 17 hours later and we still have no internet and now its xmas day. We actually joked that this would happen as the service you provide is laughable.
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Thomas Charlesworth
(@rexthomc) reported
@virginmedia CT9 2NA broadband came back today for maybe a solid 9 hours? Amazing. It's down again by the way and your service status page is reporting that its fine. Plz, realise the fact that not everyone sleeps between 10pm - 7am. Just because it is past midnight doesn't mean no one is on.
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Smiv
(@smivadee) reported
Internet down on Christmas Day, how am I supposed to unsociable now?? Nice one @virginmedia
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Namelesswonder
(@Namelesswonderr) reported
@SkyHelpTeam Hi Claire, thank you for replying, it’s not Sky’s fault it the installation done by @virginmedia I raised this with them but I’m still waiting a call from them and for them to fix this mess they created.
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🎄🍄 trina 🍄🎄
(@treandrawsit) reported
@Reecerules75 @virginmedia MinE DIDNT GO DOWN??
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Catherine Hall
(@CatherineHall5) reported
@virginmedia I am not giving you credit card details to connect me to a tech specialist. What on earth are you thinking. Please fix this. #virginmedia #virginmediadown
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Reece
(@Reecerules75) reported
WHY IS THE INTERNET DOWN @virginmedia