Virgin Media outages and service status in Plymouth, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 15, 10:53 PM GMT+1.
- TV (74%)
- Internet (19%)
- Total Blackout (3%)
- Wi-fi (3%)
The latest reports from users having issues in Plymouth come from postal codes PL4 , PL5 , PL2 , PL3 , PL1 , PL6 and PL7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
TV | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
|
Plymouth
|
TV | 5 days ago |
|
Plymouth
|
Internet | 5 days ago |
|
Plymouth
|
TV | 5 days ago |
|
Plymouth
|
TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Kim Irving (@lovebird159) reported from Plympton, England@virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !
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Kaye Chadwick (@2612kaye) reported from Plymouth, England@virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡
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Emma Barrow (@barrowemma) reported from Plympton, England@virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
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Jessica Reynolds (@Jess_Reynolds31) reported from Plymstock, England@virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot
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Dale Ward (@Dale_Ward_) reported from Plymouth, EnglandVirgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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Den (@denzisere2) reported from Ivybridge, England@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
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Eva_Fan (@eva_fan_uk) reported from Plymouth, England@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
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Paul Bray (@1964panic) reported from Plymouth, England@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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Sam Barker (@_SamBarker_) reported from Plymouth, England@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, EnglandWell either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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Steve Prior (@Steve_M_Prior) reported from Manadon, England@virginmedia any update to internet at PL4 area? Still down.
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Josh Tuckwell (@tuckwell_josh) reported from Plymouth, EnglandVirgin media going down on me just like my uni grade #virginmedia
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.
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MOH (@MOH_BIG_D) reported from Plymouth, England@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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matelot79 (@navyveteran79) reported from Plymouth, England@virginmedia upgraded to one of your Volt bundles January, no access to Netflix since, despite prolific assurances from your WhatsApp Service that it will be sorted and that was 10 days ago, results and actions are more beneficial
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ro⁷ ⟭⟬🐋 (@ymonorosa) reported from Plymouth, EnglandMy Internet keeps dropping out 😭😭😭 @virginmedia poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grim Reaper (@didtheydiecom) reported@jomickane @Benleo @virginmedia Vodafone. I mean they all ******* suck but Vodafone sucks least at the moment.
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Andy Nightingale (@Mat_Man_Miracle) reported@Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.
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The Emperor Poofius Maximus (@IlPoofto) reported@Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...
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Anthony James (@AnthonyJames03) reported@IanLythgoe4 @virginmedia Dude switch to Sky. I heard so much bad about them, but has been amazing ! Customer service is so much better than virgins was and I was with them 7years
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just me (@finalstand79) reported@Benleo @virginmedia are shocking, offered me a contract with Netflix, didn't get it , made a complaint , did nothing other than acknowledged i made a complaint and my signal is always shocking. Warned so many people about them
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Martin (@lionking2014) reported@tracy_s1 @virginmedia yes same, says "intermittent signal" issue
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ℭ•❯❯❯❯ (@Lilhoodxx) reportedHow can I unlink my Netflix from Virgin Media? Netflix is with my package via Virgin Media but I never activated it through Virgin Media cause I wanted my Netflix separate but it automatically did it. I want it removed so it can be separate. @virginmedia
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Cakes6G | Art on Objkt (@Cakes6G) reported@Benleo @virginmedia Kicked them years ago, awful service. Awful products.
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Limey (@Limey31649474) reported@Benleo @virginmedia Same experience over weekend. Too much to write here but the worst I’ve been seen, incompetent beyond compare. Will be cancelling and expect them to wave the £108 they want to charge me to do so. Have a complaint raised, apparently I can’t respond to it for 8 weeks! Crap.
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adrian warren (@apgloria) reported@Benleo @virginmedia They cannot be worse the Vodafone or BT, maybe as bad, but impossible to be worse