Virgin Media

Virgin Media Outage Report in Plymouth, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Plymouth come from postal codes PL4, PL3, PL6 and PL5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Plymouth, England 12/26/2025 13:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Plymouth, England

The most recent Virgin Media outage reports came from the following cities: Plymouth and Gunnislake.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.

  • Dale_Ward_ Dale Ward (@Dale_Ward_) reported from Plymouth, England

    Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.

  • swdave261066 David Graham (@swdave261066) reported from Plymouth, England

    @virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you

  • _SamBarker_ Sam Barker (@_SamBarker_) reported from Plymouth, England

    As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄

  • _SamBarker_ Sam Barker (@_SamBarker_) reported from Plymouth, England

    @GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media

  • PsychoUKNas666 PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported from Plymouth, England

    Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit

  • CallumXGames CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England

    Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!

  • Tony_Reynolds62 Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England

    @virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .

  • tuckwell_josh Josh Tuckwell (@tuckwell_josh) reported from Plymouth, England

    Virgin media going down on me just like my uni grade #virginmedia

  • Jillnarin napomember (@Jillnarin) reported from Plymouth, England

    @virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬

  • AdzC7 Adam Cannan (@AdzC7) reported from Plymouth, England

    @virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults

  • PsychoUKNas666 PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported from Plymouth, England

    @virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown

  • denzisere2 Den (@denzisere2) reported from Ivybridge, England

    @virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?

  • jonesy73 Self-Iso jonesy (@jonesy73) reported from Plymouth, England

    @virginmedia We still have outage issues in Plymouth.

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.

  • swdave261066 David Graham (@swdave261066) reported from Plymouth, England

    @virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please

  • CallumXGames ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ (@CallumXGames) reported from Plymstock, England

    I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!

  • OliverSwaby1 Oliver Swaby (@OliverSwaby1) reported from Plympton, England

    @virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown

  • denzisere2 Den (@denzisere2) reported from Ivybridge, England

    @virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫

  • Tony_Reynolds62 Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England

    @virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • doombehr Baz (@doombehr) reported

    @LewieKong Welcome to the pain of the Virgin Media site/app never working and the annoying password requirements.

  • ianmsaunders Ian Saunders (@ianmsaunders) reported

    @virginmedia internet is down on our street (M14). A neighbour has reported it and been informed they're the only one. They're not but I'm struggling to report it on your site.

  • LordFoxx75 Si 🦊 🐝🐝 🇮🇪 🏳️‍🌈🇬🇧🇪🇺 (@LordFoxx75) reported from Manchester, England

    @virginmedia Broadband and TV down….I need to work at home….sort it out

  • horseycity The Mancunian Way (@horseycity) reported

    Due to ongoing Internet issues in the Manchester area we unfortunately can't do a live stream so please send your thanks to @virginmedia who again fails big time. 😢😢😢

  • AdamMc95 Adam Mc (@AdamMc95) reported

    @virginmedia Done that check. Come back with we can't find any issues.... Done a full reset on the router and I'm back online. I only had an engineer out on the 18th December

  • buckieshev mary buchanan (@buckieshev) reported

    @virginmedia Loss of service, telling us we can have 5 boxes in our new property when you can only have three! Just to stop us leaving! Problems logging on to my virgin go after resetting the password and still not being logged on. Then charging us after sending us the new equipment even

  • markymcgookin markmcgookin (@markymcgookin) reported

    @virginmedia avoid for broadband at all costs. They just advised me that a failed engineer appt to fix wrongly installed BB was my fault because I wasn’t in. I pointed out I was not only in but have home security cctv to prove they just lied they replied it’s just a mistake

  • HamMike92 Mike Ham (@HamMike92) reported

    @KOPrumours @virginmedia Scouse in Leeds? Poor you haha

  • fenojleslie fenojleslie (@fenojleslie) reported

    @virginmedia Thank you Just checked It says there’s an issue which will be likely sorted at 2am tomorrow I think

  • buckieshev mary buchanan (@buckieshev) reported

    @virginmedia That wouldn’t work so had to wait again for your engineer to come out the list goes on I could write a book on your dreadful customer service