Virgin Media outages and service status in Plymouth, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Plymouth, including 1 direct report.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Aug 3, 4:50 PM GMT+1.
- Internet (88%)
- Total Blackout (13%)
The latest reports from users having issues in Plymouth come from postal codes PL4 , PL1 , PL6 and PL3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 10 hours ago |
|
Plymouth
|
Internet | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia Yes I have it and in the rooms I cannot get it the readings are poor
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Admiral Pete (@RanscombePeter) reported from Plymouth, EnglandI wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?
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Clive Watson (@Watson3Clive) reported from Ivybridge, England@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
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nick tasker (@NickTasker70) reported from Bere Alston, England@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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matelot79 (@navyveteran79) reported from Plymouth, England@virginmedia upgraded to one of your Volt bundles January, no access to Netflix since, despite prolific assurances from your WhatsApp Service that it will be sorted and that was 10 days ago, results and actions are more beneficial
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Colin Taylor (@colintaylor571) reported from Plymouth, EnglandVirgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.
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Eva_Fan (@eva_fan_uk) reported from Plymouth, England@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
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Mark Kirk (@markkirk_01) reported from Plymouth, EnglandDisappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
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Shaun Jacobs (@smjacobs78) reported from Plymstock, England@virginmedia I understand its not appropriate on here.. i have already asked my mother to call you next week, i hope you can’t suitably help her as the cost of her contract is almost as much as i pay with a competitor and i have a lot more in terms of contract and VM isnt available here.
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Jordan 🪴 (@Jordan4Instance) reported from Plymouth, EnglandNot the Virgin media service status checker lying to my face during this storm ✋😤
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Claire Bolitho (@cabolitho) reported from Plymouth, EnglandI’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again
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Gary Futcher (@gafutch) reported from Plymouth, EnglandNo @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.
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evolving suns audio (@EvolvingSuns) reported from Plymouth, England@SophieEB @virginmedia There awful company
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Adam Cannan (@AdzC7) reported from Plymouth, England@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, EnglandWhen I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
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ro⁷ ⟭⟬🐋 (@ymonorosa) reported from Plymouth, EnglandMy Internet keeps dropping out 😭😭😭 @virginmedia poor service
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Liv (@livs_spamm) reported from Plymouth, England@virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Allen (@MrAllen302) reported@virginmedia we had a massive internet outage a few weeks back (12+ hours) and ever since then our ring devices and tonie boxes won’t connect to our router.
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Dety (@Dety0) reportedLove tech like this WAS-110 XGS-PON SFP is a a module that allows you to bypass most USA/CA routers (AT&T's BGW320, Virgin Media's Hub 5X, or Bell's Giga Hub) by copying info from your router to this module and insert into a third party router or media convert from SFP to Ethernet to a router Get better stability, performance, and stronger QoS settings / firewall etc compared to the default setup I hope 1 day i find someone that needs this done
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rhi (@travichughes) reported@j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on
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Adam Golightly (@Adam_Golightly) reported@virginmedia tactics again charging elderly mother in law £149 a month basic TV pack 1 hour on phone 2 sort tried sort own pack after 17 years with virgin kept on hold for another 30 mins before hanging up and didnt call me back. Disgusting company customer service practices.
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Peter (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported@virginmedia Good morning. My TV 360 box is stuck in an endless boot loop. I tried to get this sorted via your on-line chat yesterday evening but that system did not deliver. Happy to share details later. I’ve been holding on your 150 phone line for half an hour. Please help
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Wozza (@sworrall36628) reported@virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!
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Amrit Phull (@Amrit_Phull) reported@virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!
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GW 🔰🏴 (@GW_Mktg) reportedSecond guess, for @virginmedia… the classic ‘cut the wrong wire’ then a lot of head scratching to work out where the problem was?
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Dave #oafc (@Rusty_Barnacle) reported@SilvesterLuke @virginmedia Stop pestering me jesus that's about ten messages.. I cant ******* fix it
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KP (@KP_1886) reported@virginmedia Your broadband outages are absolutely unforgivable. We’re paying good money for your internet only to be denied the ability to do our jobs because we have no WiFi. The fix date keeps changing. It’s not improving. Yet we’re still paying. What are you doing about this?