Virgin Media Outage Report in Plymouth, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Plymouth come from postal codes PL4, PL3, PL6 and PL5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
-
PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit
-
napomember
(@Jillnarin) reported
from
Plymouth, England
@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
-
Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
-
Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.
-
Self-Iso jonesy
(@jonesy73) reported
from
Plymouth, England
@virginmedia We still have outage issues in Plymouth.
-
Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
-
CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
-
Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
-
Adam Cannan
(@AdzC7) reported
from
Plymouth, England
@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
-
Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?
-
David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please
-
PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
@virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown
-
David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you
-
Oliver Swaby
(@OliverSwaby1) reported
from
Plympton, England
@virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown
-
Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media’s network is sucking today, C’mon sort it out! #virginmedia
-
CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!
-
ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ
(@CallumXGames) reported
from
Plymstock, England
I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!
-
CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
yags14
(@yags14) reported
@virginmedia No issue being reported, but I’ve not had any internet access since this morning
-
sscott
(@sscott6891) reported
@virginmedia keep suffering small outages ranging from 10-20mins at a time, check your service status doesn't diagnose a problem. Hardware and connections fine. What's the solution?
-
Ann Hughes-Wilson
(@TWAHW) reported
@_pauledwards @virginmedia Usually it is ok in the day, and crap at the weekends. But it has been getting worse, despite new cabling, only put in by VM 6 weeks ago....not v happy!!
-
Mark Baker
(@__markbaker) reported
@virginmedia I messaged one of your forum staff who has previously helped others with a similar issue, but I haven't had a reply although I know he has been active on the forum since.
-
Jamie Dawson
(@JamieDawson89) reported
@virginmedia Yeah after 2 1/2 hours of waiting on chat and an hour on the phone it's sorted, just waiting for someone to come back to me about my complaint
-
A Olsen
(@wench141) reported
@virginmedia I have, not good when working from home 😣( I know I am not the only one) What are your plans for improving the infrastructure with more people demanding a domestic service?
-
Gavin
(@GavinB1991) reported
@virginmedia No signs off issues on the Virgin website, but no internet whatsoever. Done the usual disconnect and connect etc. Trying to contact customer services but as usual can’t get though. Happens all the time.
-
Addick66
(@hymie66) reported
@virginmedia @blueberriesbp Can't login to account to find out, hence tweet, aren't you able to find out?
-
Jack Counsell
(@JackCounsell) reported
@virginmedia It has started again after 45 minutes of not working.
-
Andy Edwards
(@Andye1975) reported
@virginmedia All you say is ring the number... The one I spent an hour on last week and they did not fix and the one iv been on hold on for 57 min atm.. For a comms company its so hard to speak to someone.. So basically you cant sort engineer or sort billing... Am I. Correct