Virgin Media outages and service status in Plymouth, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 12, 11:17 PM GMT+1.
- Internet (30%)
- Wi-fi (30%)
- E-mail (20%)
- Total Blackout (10%)
- TV (10%)
The latest reports from users having issues in Plymouth come from postal codes PL4 , PL6 , PL3 and PL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 1 day ago |
|
Plymouth
|
Wi-fi | 3 days ago |
|
Plymouth
|
8 days ago | |
|
Plymouth
|
Wi-fi | 10 days ago |
|
Plymouth
|
Wi-fi | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Sam Barker (@_SamBarker_) reported from Plymouth, EnglandAs a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊 (@HardieMh37) reported from Plymouth, England@Gazzalatic @virginmedia Watching recordings from other box is spotty as ****, just **** software in the v6 boxes, as WiFi and ethernet is always sweet. My iptv and streaming 4k to my TV from pc is bang on.
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
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Ray Jones (@rjonesplymouth) reported from Plymouth, EnglandVirgin @virginmedia log on procedures drive me crazy. Passwords 8-10 chars only, no special chars, and no show password facility. Very poor compared with most other organisations.
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Sam Barker (@_SamBarker_) reported from Plymouth, England@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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Joe Scaife (@joescaife) reported from Plymouth, England@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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Martyn King (@Martynking) reported from Plymouth, EnglandAfter a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, EnglandWell either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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dianne kellett (@kellett_dianne) reported from Plymstock, England@virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@virginmedia Not fixed. Still had 2X customer service team members saying that I’ve been activated at my new address but the router says :- Requesting CM up address. No internet!!! #fixit #CustomerService
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Eva_Fan (@eva_fan_uk) reported from Plymouth, England@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
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Den (@denzisere2) reported from Ivybridge, England@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
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napomember (@Jillnarin) reported from Plymouth, England@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.
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ro⁷ ⟭⟬🐋 (@ymonorosa) reported from Plymouth, EnglandMy Internet keeps dropping out 😭😭😭 @virginmedia poor service
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Oliver Swaby (@OliverSwaby1) reported from Plympton, England@virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown
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Matt Davidson (@MattDavidson_95) reported from Plymouth, England@virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽
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David Graham (@swdave261066) reported from Plymouth, England@virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please
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Cheryl Lockett (@cheryljlockett) reported from Plymouth, England@virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?
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Kim Irving (@lovebird159) reported from Plympton, England@virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GamerStyle1980 (@GamerStyle1980) reported@seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god
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Caz (@caz_fizz) reported@MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.
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Malcolm Sillick (@Malcolm_Sillick) reported@LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!
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Mountain Walker 🏔 (@percesonator) reported@caz_fizz @MelJanie @virginmedia Virgin media, awful company.
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John McClave (@johnmc32) reported@virginmedia hi broadband down in D24 since last night any resolution time?
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Alex Davies (@daviesa02) reported@virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?
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Pekalton (@Pekalton) reported@ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad
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Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.
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a staunch advocate of things (@fahadiiae) reported@Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window
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🏴 Simon Forsyth 🏴 (@superbairn) reported@virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.