Virgin Media outages and service status in Plymouth, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Plymouth, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 24, 12:50 PM GMT+1.
- Internet (50%)
- Wi-fi (33%)
- E-mail (17%)
The latest reports from users having issues in Plymouth come from postal codes PL3 , PL4 , PL2 and PL1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
3 hours ago | |
|
Plymouth
|
Internet | 5 days ago |
|
Plymouth
|
Wi-fi | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Gary Futcher (@gafutch) reported from Plymouth, England@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England@virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...
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Carol Scaplehorn (@Plymcarol) reported from Plymstock, England@virginmedia @ParalympicsGB Hiya can you help please. I am moving my tivo box and modem . I have bought a new coaxial cable. How do I remove the cable from the wall ? Do I unscrew it or pull it out? Don't want to do anything wrong. Same with cable in modem . Thank you.
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Martyn King (@Martynking) reported from Plymouth, EnglandAfter a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
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evolving suns audio (@EvolvingSuns) reported from Plymouth, England@SophieEB @virginmedia There awful company
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nick tasker (@NickTasker70) reported from Plymouth, England@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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Kaye Chadwick (@2612kaye) reported from Plymouth, England@virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?
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Burrington (@BurringtonPhil) reported from Plympton, England@virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.
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Den (@denzisere2) reported from Ivybridge, England@virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?
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Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England@virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 They never answer the phone either do not care
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dianne kellett (@kellett_dianne) reported from Plymstock, England@virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!
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Dominic (@CorkDominic) reported from Plymouth, England@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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Eva_Fan (@eva_fan_uk) reported from Plymouth, England@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vik Chauhan (@chauhanvik) reported@virginmedia I am trying to cancel an engineer appointment but it isn’t working. Can you cancel it for me please
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Mo (@Notts52) reported@virginmedia DM about what? From my post you have my details, the situation that repeats and repeats and repeats. None of this happened until VM decided that you would make changes for better security by having the VMO2 p'word. Is this problem just us or are others affected? #virginmedia #O2
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Swindon! (@swindon124759) reported@virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin
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Stephen Maddock (@stephenm68) reportedI dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.
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ralph speight (@rilf07) reportedThat's just great Virgin Media - TV now not working!! @virginmedia
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Keeley 🌻 (@Keeleyeveline_) reported@teenarani @virginmedia Hopefully it gets back up and running ASAP. Went to go onto my laptop and couldn't connect to the Internet that's the only reason I new it was down otherwise I wouldn't have
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Big Bobby Campbell (@BigBobbyCampbe1) reported@DavidPaintdw @virginmedia Just browsing different packages as mine has run out with my provider. Won’t be touching these now - seems a lot and poor contract agreements.
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kim 🥀 (@ersaztly) reported@virginmedia sort your ******* ****** internet out I was in a ranked match and my internet is off again, and we paid the bill aswell FIX IT!
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Jon H (@JonHar1985) reported@virginmedia Haha there is zero point. I’ve got 2 complaints ongoing due to how crap you’ve become. Really love I’m ******* for like another 18 months. Absolute top tier service you bunch of jokers
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DENIM 🏴 🇺🇸 (@denimscott) reported@TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.