Virgin Media

Virgin Media Outage Report in Plymouth, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Plymouth come from postal codes PL4, PL2, PL3, PL5, PL6, PL1 and PL9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Plymouth, England 08/26/2025 12:15

August 26: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Plymouth, England

The most recent Virgin Media outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth TV
United KingdomPlymouth TV
United KingdomPlymouth TV
United KingdomPlymouth TV
United KingdomPlymouth Internet
United KingdomPlymouth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • edreynolds25 Saint\/Ed 🇬🇧 (@edreynolds25) reported from Plymstock, England

    @virginmedia Don't you think that I have tried that, you are a useless service when it comes to your customers. You make it as difficult as possible for people to access your team, I don't have long left on the contract so I will be shopping around.

  • Sean_Hynes97 Sean Hynes (@Sean_Hynes97) reported from Plympton, England

    @KyleGatfield97 Virgin media is down mate gutted 😔

  • ShayNicol23 Nicolimage (@ShayNicol23) reported from Plymouth, England

    @virginmedia I've called them over and over, I'm not getting anywhere! Do I have to take this to the ombudsman to get it sorted. 5 hours of trying to sort this isn't working. Broken promises and stress!

  • tuckwell_josh Josh Tuckwell (@tuckwell_josh) reported from Plymouth, England

    Virgin media going down on me just like my uni grade #virginmedia

  • barrowemma Emma Barrow (@barrowemma) reported from Plympton, England

    @virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.

  • Dale_Ward_ Dale Ward (@Dale_Ward_) reported from Plymouth, England

    Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.

  • edreynolds25 Saint\/Ed 🇬🇧 (@edreynolds25) reported from Plymstock, England

    @virginmedia Have you actually ever phoned the team before, it is a nightmare and the people you speak to don't care about the customer. They were all singing happy birthday to a colleague in the background before and were unapologetic when I asked for a bit of quiet so that I could hear.

  • MechelleRoweJ Mechelle Rowe (@MechelleRoweJ) reported from Plympton, England

    @virginmedia terrible customer service today. Wifi & TV service down since yesterday. Told no fault by overseas call handler. Unacceptable! #broadband #cablemanagement #tv #virginmedia #poorcustomerservice #customerservice #WiFi #sadcustomer @MoneySavingExp

  • edreynolds25 Saint\/Ed 🇬🇧 (@edreynolds25) reported from Plymstock, England

    @virginmedia When I upgraded in December I was told that I had to have it for a minimum of 30 days, I have had that. When I went to cancel I was told that I have to have it for a further 30 days and pay for the extra. I have finished watching what I wanted and don't watch it anymore.

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I should be on 100mb fibre optic yet when I come to use my internet it plays up and clearly not at the speed it should be especially at a time when there is little demand on your system which is another problem along with two nights when my broadband went down

  • erinchelseytayl EZZA (@erinchelseytayl) reported from Plymouth, England

    @virginmedia someone broke into our student accommodation and stole our internet router. We have deadlines on Friday & the letting company isn’t taking this seriously please help us out. We need internet.

  • edreynolds25 Saint\/Ed 🇬🇧 (@edreynolds25) reported from Plymstock, England

    @VirginMedia just tried to cancel BT sports from today and was told that I have to have it for another 30 days and pay for it also, I want it cancelled today. You do everything to make life difficult for your customers, you will be losing another customer at this rate.

  • ShayNicol23 Nicolimage (@ShayNicol23) reported from Plymouth, England

    @virginmedia Apparently so, but it never gets resolved. I gave the last person online a ref no. He didn't know what it related to! More stress.

  • relovedreams Lil'oldme (@relovedreams) reported from Plymouth, England

    Cancelled @virginmedia last week and had a very nice @OpenreachHelp engineer come fit my new broadband cos they're paying full wages to any employee self isolating I will never forget which companies did the right thing during #Covid_19 and neither will my purse

  • _SamBarker_ Sam Barker (@_SamBarker_) reported from Plymouth, England

    As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I doubt you’ll ever resolve any of my problems after all it’s been 6 weeks of me chasing you so you can’t use covid 19 as an excuse for not providing broadband nor for robbing a single parent.

  • relovedreams Lil'oldme (@relovedreams) reported from Plymouth, England

    @virginmedia Repeatedly reported the 9 till 11 pm broadband issue when everyone here gets thrown offline or buffered and not just my household others in my locality to. Been fobbed off and no action has ever been taken to investigate and repair. You hide behind 'only 100meg provider'

  • DaveWitts Dave Witts (@DaveWitts) reported from Plympton, England

    Terrible customer service from @virginmedia today. Wanted £50 to help me resolve a technical issue. Can't wait to get back to sky or BT.

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.

  • relovedreams Lil'oldme (@relovedreams) reported from Plymouth, England

    @virginmedia Server overload is one of the most frequent reasons but never a solution

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ComixTA2 FB (@ComixTA2) reported

    @virginmedia Service went down again here in London SW9 about 40 minutes ago.

  • philipstk Philips (@philipstk) reported

    @virginmedia Still having issues in ls16 7aw

  • CCreate24 ChillandCreate24 (@CCreate24) reported

    @virginmedia excuse me this not good for business customers your service is down again and it’s costing me money

  • Dspriv1z D (@Dspriv1z) reported

    @virginmedia Fix the Wi-Fi quickly

  • princess_knicks princess knickers (@princess_knicks) reported

    @virginmedia down again. What’s happening?

  • zxoaux hhxaq (@zxoaux) reported

    Use me as a dislike button @virginmedia fix up wallah

  • thefogmutters Baylock (@thefogmutters) reported

    Is #VirginMedia down entirely? I can't get on (Birmingham) nor can I check the status on the website using my mobile hotspot.

  • kierenluke kierenluke (@kierenluke) reported

    @virginmedia is there still an issue

  • JON63K JNK (@JON63K) reported

    @virginmedia Can't watch anything on tv . I am a new customer since Feb 23 and can honestly say this is the worst service I have ever known . Tv just keeps going off in Leeds

  • kellalco Kelly (@kellalco) reported

    @virginmedia Blimey, what's going on with your service? Reading all these messages, it seems like the whole country is having issues!