Virgin Media Outage Report in Plymouth, England
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The latest reports from users having issues in Plymouth come from postal codes PL4 and PL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Anyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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MOH
(@MOH_BIG_D) reported
from
Plymouth, England
@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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napomember
(@Jillnarin) reported
from
Plymouth, England
@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia @ruskin147 They never answer the phone either do not care
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Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
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Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media’s network is sucking today, C’mon sort it out! #virginmedia
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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Adam Cannan
(@AdzC7) reported
from
Plymouth, England
@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊
(@HardieMh37) reported
from
Plymouth, England
@Gazzalatic @virginmedia Totally agree mate if it weren't for the broadband I'd **** them off
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?
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Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ
(@CallumXGames) reported
from
Plymstock, England
I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
I’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again
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Kaye Chadwick
(@2612kaye) reported
from
Plymouth, England
@virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡
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ro⁷ ⟭⟬🐋
(@ymonorosa) reported
from
Plymouth, England
My Internet keeps dropping out 😭😭😭 @virginmedia poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
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Chris Roach
(@ChrisRo18666051) reported
@virginmedia Was told to make a complaint. This is despite the fact that I was told previously that a complaint was raised. A letter has also been sent outlining the details of the complaint. My wife received a threatening letter stating that debt collectors may visit.
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Chris Roach
(@ChrisRo18666051) reported
@virginmedia Advised to pay bill for service I asked to terminate and make a complaint, despite a complaint already made. I would like a written confirmation by post that the service is now ceased please as all verbal requests were ignored.
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Neil
(@neilguest) reported
@virginmedia No this didn’t work, I had a message saying that the postcode and surname don’t match! But I have already put these in and checked! Also what about the TiVo box which when watching recorded shows keeps freezing and jumping? I also have this problem!
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Andrew Jones
(@Andrew_s_jones4) reported
@virginmedia second day this week with no internet. Same happened last week. I don’t feel you’re “bringing me closer to the things and people I love”. But assume there will be compensation for the lack of service?
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Toto Di Vita
(@TotoDiVita) reported
@virginmedia Your team are also lying about what was said to me… the technician, who you have a record of calling me, said he would post a new router… that never arrived… today I was told they can’t find a record… speak to the technician who called me… he’ll confirm it…
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Toto Di Vita
(@TotoDiVita) reported
@virginmedia I tried to raise an online complaint and even that showed RESOLVED immediately… even your complains system is faulty 2/2
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Stealthy🎮👾🥔
(@EllieMcConnel18) reported
@virginmedia James who did it it was having technical problems and it took in total almost 2 hours. That was Friday. It was Sunday when we realised Netflix was missing. I spoke to Lee who was meant to be sorting it.
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Carl Rodger-Fox
(@Carlitofox) reported
@virginmedia is your email working ?? My father in law can not log on and he is awaiting/ having a very important conversation if he cant get his email it could cause serious issues what’s happening???
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Emma McCurdy
(@EmmaMc_NHS) reported
What is going on with @virginmedia text says broadband is fixed, on line says status in post code is ok, telephone says still issues, internet tells me a technician required and a call centre in South Africa says I’ll have no broadband till Friday?! 😡