Virgin Media Outage Report in Ivybridge, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ivybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ivybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Ivybridge, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
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| Plymouth |
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| Plymouth |
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| Plymouth |
Wi-fi | |
| Plymouth |
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| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ivybridge, England
Latest outage, problems and issue reports in Ivybridge and nearby locations:
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Troy Ferguson-Rea
(@TroyRe4) reported
from
Manadon, England
@virginmedia Here we go again - Internet up and down again and TV also having issues!!!!
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Charlie Strachan
(@CharlieStracha2) reported
from
Manadon, England
@virginmedia tried calling as my TiVo box has no signal & won’t turn on. Your customer service is not even working 😤
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Steve Prior
(@Steve_M_Prior) reported
from
Manadon, England
@virginmedia any update to internet at PL4 area? Still down.
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Shaun Jacobs
(@smjacobs78) reported
from
Plymstock, England
@virginmedia I understand its not appropriate on here.. i have already asked my mother to call you next week, i hope you can’t suitably help her as the cost of her contract is almost as much as i pay with a competitor and i have a lot more in terms of contract and VM isnt available here.
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Shaun Jacobs
(@smjacobs78) reported
from
Manadon, England
@virginmedia your website chat is not brilliant, my mother is trying to downgrade her package as too expensive and the agent when she got through was not helpful at all.. please help her
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matelot79
(@navyveteran79) reported
from
Plymouth, England
@virginmedia It’s 3/5 days it’s always 3/5 days, allegedly this is ticket number 3 and still no solution, every time I ring it’s the same staff answer
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matelot79
(@navyveteran79) reported
from
Plymouth, England
@virginmedia upgraded to one of your Volt bundles January, no access to Netflix since, despite prolific assurances from your WhatsApp Service that it will be sorted and that was 10 days ago, results and actions are more beneficial
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Matt Davidson
(@MattDavidson_95) reported
from
Plymouth, England
@virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽
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Ray Jones
(@rjonesplymouth) reported
from
Plymouth, England
Virgin @virginmedia log on procedures drive me crazy. Passwords 8-10 chars only, no special chars, and no show password facility. Very poor compared with most other organisations.
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Darren Platt
(@DarrenPlatt10) reported
from
Plymouth, England
@virginmedia is there connection issues in Plymouth today ? Status check stats all is fine but no internet connection for hours ??
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@thebobhosking @virginmedia All they had to do was swap addresses and activate same equipment at the new house. #customerexperience is awful! Clear security, transfer call, clear security and repeat… over and over, then get cut off or “activated in 30 minutes!” BUT IT ISN’T. #compensation time I think.
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia DM me and I’ll send you my phone number so you ca. arrange someone who can fix this to ring me, I’m done ringing you , three times and one hang up. Still no joy. If this continues I will cancel my account. Please fix this.
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia Not fixed. Still had 2X customer service team members saying that I’ve been activated at my new address but the router says :- Requesting CM up address. No internet!!! #fixit #CustomerService
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
When I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService
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The tech guy 💙 #NHS
(@mkocziban) reported
from
Plymouth, England
@virginmedia We've been waiting over an hour on WhatsApp for a reply....#poor
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nick tasker
(@NickTasker70) reported
from
Bere Alston, England
@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@RacingTV can I access RacingTV extra if I'm a virginmedia customer ? eg not have to put up evercagain with split screen to watch the Derby
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Eva_Fan
(@eva_fan_uk) reported
from
Plymouth, England
@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia My problem is not my account, my problem is I don't have any service at moment, not TV, phone, or Internet, and I need wait until 29tg to have a engineer come in that is my problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Gillett
(@LewisGillett) reported
@virginmedia outage again in Nottingham. Reminds me I must switch to another provider soon because Virgin Media is unbelievably unreliable.
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yames
(@YamesAlexander) reported
@burningfury247 @virginmedia Go to downdetector and compare Virgin Media with sky or BT, it's terrible. Planning on switching soon.
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Wilko
(@JWilko1983) reported
@virginmedia your customer service is appalling. Nearly 5 hrs of phone calls in a month to try and sort my account, from the incorrect package, inability to link my virgin media/O2 ID to my account number to watch Virgin TV Go to now promised phone calls that don’t materialise
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tony
(@WardFish5tony) reported
@virginmedia Hi, I'm still having problems logging into my sky sports app on my phone. I can watch every channel on the TV go app for virgin media including TNT sports but it still won't allow me to view sky sports.
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Samantha Stancomb
(@Bullpup2) reported
@virginmedia Yes...but it doesn't go into mine. I had to sort out a new Virgin media/O2 login, download the app, get a message ten times to Gmail to click on, get a code to my phone, put in account information and get access to my husband's account!
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Mcfcfxp
(@mcfcfxp) reported
@virginmedia Virgin Media Outage Update - ID: F011915097 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team Yet it’s still not working
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diana smith
(@notdiprincess) reported
@virginMedia Please can anyone give a phone number to contact Virgin Media that will be answered by a person. I’ve tried their chat bot thing sent in a direct message to no avail. They close down the chat saying resolved but nothing changes
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Ruth Whalley
(@Leftdoubleclick) reported
@LutzSchueler @O2 @virginmedia Dear Lutz, we are desperately trying to re ew our contract with you …it is impossible to do this on line! We have been passed around from this person to that person. Please can you help yes ?
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𝙹𝙰𝙼𝙴𝚂 𝚂𝚃𝙴𝚅𝙴𝙽𝚂𝙾𝙽 🎮 🏴
(@JJAMESSTEVENSON) reported
Think it might be time to move to @SkyUK from @virginmedia over 20 years of service & this is the worst it has been broadband down nearly everyday & takes weeks for "Repairs"
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Charles Roskilly
(@CharlesRoskilly) reported
@virginmedia I already have a Virgin Media login, why do I need a Virgin Media O2 ID?