Virgin Media Outage Report in Ivybridge, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ivybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ivybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ivybridge, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ivybridge, England
Latest outage, problems and issue reports in Ivybridge and nearby locations:
-
Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I doubt you’ll ever resolve any of my problems after all it’s been 6 weeks of me chasing you so you can’t use covid 19 as an excuse for not providing broadband nor for robbing a single parent.
-
David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you
-
Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄
-
Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
-
David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.
-
Oliver Swaby
(@OliverSwaby1) reported
from
Plympton, England
@virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown
-
napomember
(@Jillnarin) reported
from
Plymouth, England
@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
-
Emma Barrow
(@barrowemma) reported
from
Plympton, England
@virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.
-
PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit
-
Self-Iso jonesy
(@jonesy73) reported
from
Plymouth, England
@virginmedia We still have outage issues in Plymouth.
-
Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
-
PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
@virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown
-
Dale Ward
(@Dale_Ward_) reported
from
Plymouth, England
Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.
-
Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Server overload is one of the most frequent reasons but never a solution
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I should be on 100mb fibre optic yet when I come to use my internet it plays up and clearly not at the speed it should be especially at a time when there is little demand on your system which is another problem along with two nights when my broadband went down
-
Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media going down on me just like my uni grade #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel
(@DWillis97) reported
@virginmedia Any idea when the outage in my area will be fixed? I can dm my postcode?
-
Andrea Race
(@Nandie) reported
@virginmedia Sadly since this ive been in an eternal loop of texts with a min of daily (sometimes half a dozen) "do you still need help 1)Yes 2)No" and "thankyou, passing you back to the team". This is endless, do people just give up?
-
Sam Sugarman
(@sam_sugarman) reported
@virginmedia I do not want any resolution other than the cancellation of my virgin line (which has been set for Dec 22nd) and to not be charged for YOUR poor service. Again, please confirm asap.
-
Antony Robinson
(@antonyrob79) reported
@virginmedia after 4 hours of being on hold/disconnected, the agent has booked an engineer to come out tomorrow. I can't even use my virgin mobile to tether as signal is terrible. Currently using my work vodafone to keep working. 3rd day in 3 weeks with no BB 😢
-
youdontwanttoknow
(@1pa1ntstuff) reported
@virginmedia hello I'm getting really fed up now with ringing up every day for 10 days and getting through to some exotic country and no one resolving my problem, is there a UK number I can ring to resolve my complaint please , other wise I will be suing at the end of this week.
-
Asad Saleem
(@donmx81) reported
@virginmedia I've been checking that for 2 days and it says it's fine, I finally spoke to someone yesterday and they got me to pin reset my router, this resolved the issue for a few hours and now I can't even work from home as the issue is back
-
Bulqo
(@xblBulqo) reported
@ThumblessCudi @virginmedia Mine was down for a month, I know the pain, you’ll start slide cancelling round the gaff if you’re not careful
-
Woodford Halse
(@woodford_halse) reported
@virginmedia I don’t think the 140 characters available on Twitter are sufficient to explain. I followed all recommendations from your people who decided that a booster/extender from you is the only remaining option to help . This has not been sent.
-
TWITCH_GAMINGFFC 🇬🇧
(@gffcontwitch) reported
@ross_minton @googlenews @virginmedia £120 dang , pathetic that they taking advantage, its horrible work ethics, the problem is, Where I live, its practically a housing estate surrounded by fields so virgin are the only ones who can provide me decent speeds!
-
🤖
(@ctrru) reported
@ThumblessCudi @virginmedia You could be able to get a business package from them, way better customer service!