Virgin Media Outage Report in Ivybridge, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ivybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ivybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ivybridge, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Wi-fi | |
| Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
Wi-fi | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ivybridge, England
Latest outage, problems and issue reports in Ivybridge and nearby locations:
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MOH
(@MOH_BIG_D) reported
from
Plymouth, England
@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media’s network is sucking today, C’mon sort it out! #virginmedia
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Adam Cannan
(@AdzC7) reported
from
Plymouth, England
@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?
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ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ
(@CallumXGames) reported
from
Plymstock, England
I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!
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Kaye Chadwick
(@2612kaye) reported
from
Plymouth, England
@virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡
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Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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napomember
(@Jillnarin) reported
from
Plymouth, England
@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Anyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!
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ro⁷ ⟭⟬🐋
(@ymonorosa) reported
from
Plymouth, England
My Internet keeps dropping out 😭😭😭 @virginmedia poor service
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Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
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Oliver Swaby
(@OliverSwaby1) reported
from
Plympton, England
@virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈 Barnaby and Chris🌍
(@AmbroseBarnaby) reported
from
Richmond, England
Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@virginmedia You’re not the problem, @skytv are ,
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Matthew Jones
(@mattxjones) reported
from
Lincoln District, England
@virginmedia It wasn’t - I just want to add sky sports to my package, but I can’t online and the automated telephone service doesn’t work
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@skytv on hold for over an hour to speak to billing as you have decided to up my bill by £40 still no answer, disgusting service , thank god contract up in July ,who to choose @virginmedia or @btsportfootball , will be internet & phones aswell
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia **** cunty company **** off bunch of useless wankers