Virgin Media Outage Report in Ivybridge, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Ivybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ivybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Ivybridge, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 3 days ago |
|
Plymouth
|
Internet | 4 days ago |
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Plymouth
|
Internet | 5 days ago |
|
Plymouth
|
Internet | 6 days ago |
|
Plymouth
|
Wi-fi | 8 days ago |
|
Plymouth
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Ivybridge, England
Latest outage, problems and issue reports in Ivybridge and nearby locations:
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Kate (@KateMurphy96) reported from Plymouth, England@virginmedia worst customer service. Rang up to leave as price is ridiculous. 20 min wait to be put through and then hung up on. Rang again and suddenly they can’t hear me- say they’ll call back and don’t. Rang again and now closed. Exactly why I’m leaving
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Sean Hynes (@Sean_Hynes97) reported from Plympton, England@KyleGatfield97 Virgin media is down mate gutted 😔
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Mechelle Rowe (@MechelleRoweJ) reported from Plympton, England@virginmedia terrible customer service today. Wifi & TV service down since yesterday. Told no fault by overseas call handler. Unacceptable! #broadband #cablemanagement #tv #virginmedia #poorcustomerservice #customerservice #WiFi #sadcustomer @MoneySavingExp
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Daniel Daw (@DanielDaw) reported from Plympton, England@virginmedia Actually the worst service I’ve genuinely ever experienced. You cancel my tv/broadband set up the day before I move in, then try to charge me for a free sim you gave me. 10+ hours on the phone later, on hold for over 30 minutes again...abysmal.
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Gary Futcher (@gafutch) reported from Plymouth, England@virginmedia Hi. Recently received new hub after weeks of intermittent service issues with previous one. Tried to watch Morherland on catch-up tonight and had at least a dozen moments when playback was buffering. Might be a one-off but still annoying!
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Liam (@TheLumster) reported from Plympton, England@virginmedia - in the phone re-arranging my package! Service agreed, operative transferred me and there I sat for 1 hour! Rang back - waited 15 mins for another operative so I rang off. #PissPoor
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Dave Witts (@DaveWitts) reported from Plympton, EnglandTerrible customer service from @virginmedia today. Wanted £50 to help me resolve a technical issue. Can't wait to get back to sky or BT.
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#HarrysDad (@WestlakeKevin) reported from Plymouth, England@virginmedia I have had this issue for over 6 months, I have repeatedly restarted the box, I’ve had an engineer visit, but I’m still listening to Alvin, Simon and Theodore instead of @IamAustinHealey Sort this out please.
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𝐒𝐎𝐌𝐄𝐓𝐈𝐌𝐄𝐒 𝐍𝐄𝐖 𝐌𝐎𝐑𝐎𝐍 (@cinemec) reported from Plymouth, England@virginmedia having trouble with the virgin wifi in a travelodge. It’s not 24/7 phone support if you don’t answer calls.
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Lee Lough (@lee_lough) reported from Plymouth, England@virginmedia not great customer service, this call has been going on for over 25 minutes now and all I want to do is speak to someone 😡 take me off hold!!!
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DCA PR (@DCA_PR) reported from Plymouth, EnglandOur phone lines, emails and Internet are all down - please contact the team on their mobiles until @vmbusiness can get us back online. Apologies for any delay in responding to messages. @vmbusinesshelp
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Jayne (@Jaynewall1) reported from Ivybridge, England@virginmedia We are a new customer or maybe not at this rate. All we want is to be connected we have all the cables already as it’s a new build
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Nicolimage (@ShayNicol23) reported from Plymouth, England@virginmedia Apparently so, but it never gets resolved. I gave the last person online a ref no. He didn't know what it related to! More stress.
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Nicolimage (@ShayNicol23) reported from Plymouth, England@virginmedia I've called them over and over, I'm not getting anywhere! Do I have to take this to the ombudsman to get it sorted. 5 hours of trying to sort this isn't working. Broken promises and stress!
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Rose MacInnes (@rosemacinnes1) reported from Plymouth, England@virginmedia Still got the same problem, I shall try this evening it maybe quieter.
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Joshua Bain 👨🔬 (@HRHJBain) reported from Plymouth, England@virginmedia Yes the advisor on the phone made me do it twice and it’s still not working
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#HarrysDad (@WestlakeKevin) reported from Plymouth, England@virginmedia On the phone for 97 minutes to your “customer service” team, on the strike of 9pm I get cut off. This is an open invitation for you to call me tomorrow, DM me for my mobile number, and sort my issues out. You are in breach of contract, it needs sorting and very
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Saint\/Ed 🇬🇧 (@edreynolds25) reported from Plymstock, England@VirginMedia just tried to cancel BT sports from today and was told that I have to have it for another 30 days and pay for it also, I want it cancelled today. You do everything to make life difficult for your customers, you will be losing another customer at this rate.
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EZZA (@erinchelseytayl) reported from Plymouth, England@virginmedia someone broke into our student accommodation and stole our internet router. We have deadlines on Friday & the letting company isn’t taking this seriously please help us out. We need internet.
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Saint\/Ed 🇬🇧 (@edreynolds25) reported from Plymstock, England@virginmedia When I upgraded in December I was told that I had to have it for a minimum of 30 days, I have had that. When I went to cancel I was told that I have to have it for a further 30 days and pay for the extra. I have finished watching what I wanted and don't watch it anymore.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Randisi (@LisaRandisi) reportedHey @virginmedia, can you explain to me why I get 4G signal on the outer Mongolian steppe but not anywhere in England?
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gary swailes (@swailsy) reported@virginmedia phoned Friday to cancel my contract but I have not received any email to confirm this yet?
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Vayify (@Vayify) reported@tdavy147 @chasinglamely @virginmedia My virgin media is fine most of the time, apart from when I decide to stream.. then it feels it’s the appropriate time to go down
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david (@justifiedfear) reported@416e64726577 @virginmedia So sorry about that,I have had similar issues like that before,but kridcrack on Instagram helped me out,he’s a genius
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vikki longman (@vikkilongman) reported@virginmedia internet has been so intermittent over the last week i am not happy. I have limited internet again this morning, no wifi and no phone signal to call. When i call from my landline i get there is an issue but my service status says its fine!!! 3 people home working.
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Adam (@TotallyFD) reported from Kings Langley, England@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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Kriss (@chasinglamely) reportedI spent an hour waiting to speak to someone at @virginmedia to cancel my contract. When I told them I'm absolutely not paying to cancel a service I never received, they hung up on me. So, what now, report them to @Ofcom? This isn't broadband, it's fraudband.
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vikki longman (@vikkilongman) reported@virginmedia Yes it says there is a fault but nothing else…… its getting stupid now. I haven’t had many issues but this is joke over the last week. Can you advise me at all of what the issue is and any advance on timing?
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* (@pessimisticpie) reported@virginmedia are there any known issues with accessing YouTube from TiVo box? For about a week if I try to get on it I am just left with a purple loading wheel
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Lil’ Prawn Pirate ☠️🦐 (@CrabCrisp) reported@virginmedia Only the power button is on. I'd also like to point out that we've never been able to get internet access upstairs with your garbage fire broadband, and we have to reset the TV box every time we want to use Netflix.