Virgin Media Outage Report in Bickington, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bickington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bickington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bickington, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bickington, England
Latest outage, problems and issue reports in Bickington and nearby locations:
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Phil Steer
(@philipstr) reported
from
Borough of Torbay, England
@IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Clive Watson
(@Watson3Clive) reported
from
Ivybridge, England
@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Finn Houlihan
(@HoulihanFinn) reported
from
Borough of Torbay, England
@virginmedia Thanks all at @VirginMediaCorp perfectly timed for half term, no internet, no tv, no devices 😫 = mad house, 3 kids and my wife giving me constant grief, Help !!!
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Richard Spencer
(@richspencer111) reported
from
Borough of Torbay, England
@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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Dave England
(@jsydave) reported
from
Borough of Torbay, England
@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sam
(@sameziomalhotra) reported
@virginmedia Btw we called during the weekdays, making the customer look stupid when trying is a joke. Don’t join virgin, too much hassle
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jessica gilliland
(@sassyland3) reported
@virginmedia called technical support TWICE and been cut off after 1 hour of waiting both times. ??
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Simon Young
(@YoungSimon43) reported
from
Walthamstow, England
@virginmedia this is torture. Second day trying to get through to someone about landline fault. Hold music is excruciatingly annoying.... 25 mins so far today, no answer. Yesterday I could only handle 35 mins. I don’t want to listen daily to this awful music loop with no results
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Chris Dalton 💙
(@dalty) reported
@virginmedia please DM me with email for customer support, as your web site is useless for contacts. Existing customer. With an issue. Thanks.
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Whitty 2020 🗯
(@Whitty2020) reported
@virginmedia I am waiting for my welcome email, I need my area reference! No welcome email but you’ve already taken first payments from my bank...which was double the amount I signed up to? What’s the crack there... I’d check my bill but I can’t sign in or up to the app!!
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Michael Rosen 💙💙💙🎓🎓🎓
(@MichaelRosenYes) reported
@virginmedia We're coming to the end of the road with you: we've talked through the problems, done what you asked, you've sent us a box, we've bought an ethernet cable. THE TWO TVs DON'T WORK. @Underthecranes
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Leanne Hawker
(@leannehawker) reported
Being told we could have an upgraded package at one price and now being told we can’t! Our broadband has been crap and now this 😡 @virginmedia Phone up and each time we speak to someone it goes up £5?!?!
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david campbell
(@campbell501) reported
@virginmedia do you have a complaints department I can talk too or email. I have lost all faith in your call centre staff. You should be ashamed of the service of your call centre. You need to invest in training the staff on how to deal with loyal customers.
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Abbie Bennet 💙
(@Bennet9Abbie) reported
@virginmedia are your fault team open ? We’ve been waiting for over 2 hours now . Broadband issue
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Ray
(@Ray58920624) reported
@virginmedia @virginmedia My installation has been rescheduled more than twice. Your pre-installation team promised me yesterday that they would send the construction team to solve the issue and give me an update on 16 January 2021, which is today. But, no one showed up. i need a solution