Virgin Media Outage Report in Bickington, Devon, England

Problems in the last 24 hours in Bickington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bickington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bickington, England

The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Paignton, and Torquay.

City	Problem Type	Report Time
Newton Abbot	Internet	4 days ago
Paignton	Internet	5 days ago
Paignton	Wi-fi	5 days ago
Torquay	Internet	7 days ago
Paignton	Internet	2 months ago
Torquay	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bickington, England

Latest outage, problems and issue reports in Bickington and nearby locations:

• 
  Maria Powell (@MariaNDPowell) reported 37 seconds ago from Stokeinteignhead, England

  @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

• 
  Martin Elcoate (@MElcoate) reported 1 minute ago from Topsham, England

  @virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.

• 
  Shona Clarke (@ShonaClarke9) reported 2 minutes ago from Newton Abbot, England

  Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

• 
  Jackie Kelly (@JackieKellySW) reported 2 minutes ago from Borough of Torbay, England

  @virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia

• 
  Den (@denzisere2) reported 10 minutes ago from Ivybridge, England

  @virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫

• 
  Redsoilgirl (@redsoilgirl49) reported 18 minutes ago from Borough of Torbay, England

  @virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!

• 
  Martin Elcoate (@MElcoate) reported 18 minutes ago from Topsham, England

  Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.

• 
  Martin Elcoate (@MElcoate) reported 20 minutes ago from Topsham, England

  @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

• 
  Mike Blakeley (@blakersm76) reported 21 minutes ago from Borough of Torbay, England

  @FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub

• 
  Martin Elcoate (@MElcoate) reported 21 minutes ago from Topsham, England

  @virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.

• 
  Martin Elcoate (@MElcoate) reported 24 minutes ago from Topsham, England

  @virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.

• 
  Martin Elcoate (@MElcoate) reported 31 minutes ago from Topsham, England

  @WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.

• 
  Aly Howard (@Alydinsdale) reported 31 minutes ago from Countess Wear, England

  @virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter

• 
  Owen (@Owen_TwoTwos) reported 32 minutes ago from Borough of Torbay, England

  @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

• 
  Jackie Kelly (@JackieKellySW) reported 33 minutes ago from Borough of Torbay, England

  @virginmedia @martybhoy1979 Having same issue !!!

• 
  Martin Elcoate (@MElcoate) reported 37 minutes ago from Topsham, England

  @virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.

• 
  Martin Elcoate (@MElcoate) reported 46 minutes ago from Topsham, England

  Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK

• 
  Chris Wright (@saints76) reported 47 minutes ago from Borough of Torbay, England

  @virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.

• 
  Jayne (@Jaynewall1) reported 48 minutes ago from Ivybridge, England

  @virginmedia We are a new customer or maybe not at this rate. All we want is to be connected we have all the cables already as it’s a new build

• 
  Jackie Kelly (@JackieKellySW) reported 51 minutes ago from Borough of Torbay, England

  @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Twatty_cuntbag (@TCuntbag) reported 5 minutes ago

  @virginmedia Your network is down. Again. I'm missing deadlines for things that I need to do. Half of MY waking day (from 3am onwards) is wasted. Can you please for the love of God sort your **** out. Thank you. X

• 
  Samantha King (@Sambintking) reported 12 minutes ago

  @virginmedia how hard can it be to cancel an account? Nobody answering phones in February so I cancelled by letter on 4/2/21. Didn’t actually cancel the DD until July, several calls later STILL not cancelled and I get a bill for £214 for a service I don’t use or want. Ridiculous

• 
  Samantha King (@Sambintking) reported 15 minutes ago

  @virginmedia how hard can it be to cancel an account? Nobody answering phones in February so I cancelled by letter on 4/2/21. Didn’t actually cancel the DD until July, several calls later STILL not cancelled and I get a bill for £214 for a service I don’t use or want. Ridiculous.

• 
  jeniveve99 (@jeniveve99) reported 17 minutes ago

  @virginmedia I tried calling I tried wats app , no service at all , broadband is not working properly the last week and I have been unable to speak to someone regarding this

• 
  iä iä Alex ftagn 🕹👾 (@QuixoticRocket) reported 17 minutes ago

  @virginmedia this is not a "in my home" issue. this is an area wide issue with your service. you can't resolve this by diagnosing my equipment. check the service logs. W4 has had constant outages over the last 2 months. the lines here are completely unreliable now

• 
  Colin Gray (@ColinGray) reported 20 minutes ago

  @virginmedia Hi there, I have been unable to access my virgin email account since Tuesday - is there an issue?

• 
  jeniveve99 (@jeniveve99) reported 22 minutes ago

  @virginmedia We are on to cancellations now Customer care services is abysmal, #virginmediacustomer care

• 
  Smiler (@MissySmiler) reported 25 minutes ago

  @virginmedia No resolution… it was just closed. Tv & broadband network service

• 
  Louise Hainey (@louise_hainey) reported 28 minutes ago

  @virginmedia As predicted no success with virgin media again today even after promising to contact me if you get this issue resolved. Turns out this company cannot cancel a contract with them.Let media company is also unable to talk to their customers successfully

• 
  iä iä Alex ftagn 🕹👾 (@QuixoticRocket) reported 36 minutes ago

  @virginmedia service page alternates between saying nothing is wrong, or to check all my connections and test again. line keeps dropping to 0 up and 0 down for a minute and then returns to something that roughly works for a few minutes. lan and wifi W4 area has been f'ed for 2 months now