Virgin Media Outage Report in Bickington, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bickington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bickington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Bickington, Devon, England
The most recent Virgin Media outage reports came from the following cities: Paignton and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Internet | |
| Torquay |
TV | |
| Paignton |
TV | |
| Torquay |
TV | |
| Paignton |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bickington, England
Latest outage, problems and issue reports in Bickington and nearby locations:
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Jayne
(@Jaynewall1) reported
from
Ivybridge, England
@virginmedia We are a new customer or maybe not at this rate. All we want is to be connected we have all the cables already as it’s a new build
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Aly Howard
(@Alydinsdale) reported
from
Countess Wear, England
@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Thipa Thedchanamoorthy
(@ThipaThedchana1) reported
@virginmedia @richardbranson It seems you cannot help on ANY platform #uselessservice
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Andrew Owen
(@AndrewO95235921) reported
@virginmedia please fix my broadband! A week of being told to wait 24 hours and call back. Can you pay my phone bill for the additional data I’m using? Waiting 4 more days for an engineer
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Thipa Thedchanamoorthy
(@ThipaThedchana1) reported
@virginmedia @richardbranson I can see you are not interested in making an effort to find a meaningful resolution. You are stealing money from me by overcharging month in month out even after requesting not to. This is now a #police #criminal matter
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Ian McDonald
(@heehan7) reported
@virginmedia So roughly when should I expect the compensation to appear on my bill for the no show appointment on Thursday and 9 days (minus the first 48 hrs) with no service?
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Tim West
(@thisistimwest) reported
@virginmedia Now. There never are. I’ve checked. Neighbours all fine. They always are. Sorry. Am am wits end. It’s caused me tons of stress!
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Ellie_CinnamonRoll
(@EllieCinnamon) reported
@virginmedia our broadband has been down simce 1:30pm today and its still not connecting, what the hell is going on!?
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Becky Coleman
(@Coleman1Becky) reported
@virginmedia looking for an update on my already delayed mobile order. Please can someone from customer service advise? Thanks
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Masterplan81
(@masterplan81) reported
@virginmedia They updated the box and were due to come back to change cables made 2 appointments but never returned. We are still having issues with internet dropping out. Been going on for months. Virgin closed complaint saying it is resolved but it is far from resolved!!
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David Hall
(@Twixmont) reported
@virginmedia hi - what’s going on in GU15? Broadband keeps dropping out every few minutes!! Status says all is fine but there’s obviously a problem!
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Colin Adams
(@colinadams7) reported
@virginmedia Worst customer service I have ever experienced. Joined VM in Sep with bundle including Netflix. Phoned 7 times now to get Netflix activated. Error in VM app. Now told there’s nothing VM can do, I’ve to phone Netflix. Meanwhile VM continue to charge me for it.