Virgin Media Outage Report in Bickington, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bickington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bickington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bickington, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, Newton Abbot and Borough of Torbay.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
TV | |
| Paignton |
TV | |
| Paignton |
TV | |
| Torquay |
Internet | |
| Torquay |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bickington, England
Latest outage, problems and issue reports in Bickington and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rodney Clayton
(@Rodneyclayton_) reported
@JayMace72 @virginmedia @Kevin_tech15 got my account recovered in less than 20 minutes I recommended him, text him now for help
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Mary White
(@mrsgaius) reported
@Jenniecustard @virginmedia They treat their customers like something they trod in.
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Brookie
(@Brookie25068582) reported
@virginmedia thanks for passing me to 5 different call handlers & making me wait 1+ because you want to charge me £7 more a month. I win - cancelled! Will never come back to Virgin - EVER! Disgusting cowboys
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Kevin Luff 🇺🇦
(@kevinluff) reported
@anthonys52 @virginmedia Part of me knows I should go elsewhere. Managed to ultimately get it down to a £2 increase and will be phoning them in November.
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Richard Snow
(@the_snowman_1) reported
@virginmedia The last message I got was that all the agents were too busy and therefore they weren’t able to help. Seems to contradict your message. Will review deals from other providers and then phone.
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George
(@georgejdeeb) reported
The magnitude of how bad @virginmedia site actually is, can be summarised by the fact that their password field dose not even allow for special characters. 🤯
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Dan Thompson
(@DanThompson7) reported
@virginmedia I just want to cancel my contract in which I have every right to do with 30 days notice as I’m not in a contract. Why won’t any of your team handle this? Been handed over to 7 people! Over an hour on the phone! Honestly not convinced I would ever come back!
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Lee Davis
(@LeeDavis91) reported
@SkyFootball @virginmedia why don't the red button ever work to watch the football odd occasion it actually works by some miracle **** really ain't it!
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Lisa Arnold
(@LisaArn89957860) reported
@CurryInTurry @virginmedia @NatGeoUK If anyone is thinking of becoming a Virgin customer DONT!!! I have come to the end of my contract and they want me to pay £200 disconnection fee. No one has a clue what their doing - stay with BT!!!!!
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George best left foot
(@jvachn) reported
@virginmedia Honestley that answer makes your company sound dumb 30 pounds hike is ridiculously scammy !!!! And I'm done as a customer