Virgin Media Outage Report in Bickington, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bickington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bickington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bickington, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Paignton |
TV | |
| Paignton |
Internet | |
| Paignton |
Wi-fi | |
| Torquay |
Internet | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bickington, England
Latest outage, problems and issue reports in Bickington and nearby locations:
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Speng
(@Speng420) reported
from
Newton Abbot, England
@virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Brendan
(@brenrich101) reported
from
Borough of Torbay, England
@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Dear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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JC
(@last_centurion) reported
from
Borough of Torbay, England
@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Aly Howard
(@Alydinsdale) reported
from
Countess Wear, England
@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Jayne
(@Jaynewall1) reported
from
Ivybridge, England
@virginmedia We are a new customer or maybe not at this rate. All we want is to be connected we have all the cables already as it’s a new build
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Langston
(@SamLangston11) reported
@virginmedia @smcginley555 The service check is now estimating 16.55 tomorrow. How can it be down for over 24hrs? That is not acceptable in this day and age.
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Happy3
(@Happy3ofus) reported
@virginmedia I asked for help in respect of the Vulnerable Customers Policy and your staff have not heard of it.
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julia woodhall
(@joolear) reported
@virginmedia Hi, my conversation with vm lasted 11 hours. 3 times security check, final operator rejected me. If you can get someone from customer services to call me that would be much appreciated thanks
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Jeremy Wills 🏳️🌈🇬🇧
(@Jezbeds) reported
@virginmedia Why did VM confirm by email (24/02) that my March 8th bill would be £101 and then charge me £107? (There are no extra charges on there). I waste hours trying to get support when your service lets me down and then I also have to contact you ti correct YOUR mistakes!
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Lindsay Lenton 🇺🇦
(@LindzLentz) reported
@virginmedia I do know how to follow instructions, and that is what I did. What I need to know is, can I get out of the contract because it doesn't work as it should and I'm pretty sure that's breach of contract on your part.
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Helen
(@HelenCarly) reported
@virginmedia my internet is so intermittent today. Can’t even watch a film without it pausing every 10/20 mins. And now all my alexas aren’t responding because it’s down again. But no known issues in the area. What’s going on. Zzzzzzz #virgindown
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*Mowgli
(@kubrickfontaine) reported
@virginmedia I was offered a deal so I wouldn't cancel so I accepted and am being charged triple price one month then double the next before I finally get the new deal after 3 months. I'm already paying one month notice tomorrow at double price of my original contract. Really bad form.
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Paisley Sparks
(@paisleysparks44) reported
@Milomix_ldn @kerryjeanlister @virginmedia I know it may not help but my price went down because I am with O2 for my mobile.
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Nathan
(@NathOrme) reported
@virginmedia Fault registered. No sign of any fix for the whole estate
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andrea stevenson
(@AngeStevenson) reported
@virginmedia Hi, no we haven’t as we’ve never used the virgin sim, it was just part of the package we had and were already in contracts with our mobile providers