Virgin Media

Virgin Media Outage Report in Lee Mill Bridge, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lee Mill Bridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee Mill Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lee Mill Bridge, Devon, England 01/15/2025 10:35

January 15: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lee Mill Bridge, Devon, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, Torpoint and Saltash.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Wi-fi
United KingdomPlymouth Total Blackout
United KingdomPlymouth Total Blackout
United KingdomPlymouth TV
United KingdomPlymouth Wi-fi
United KingdomTorpoint TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lee Mill Bridge, England

Latest outage, problems and issue reports in Lee Mill Bridge and nearby locations:

  • livs_spamm Liv (@livs_spamm) reported from Plymouth, England

    @virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!

  • donaldandy andy (@donaldandy) reported from Plympton, England

    Been sat on the phone for 40 minutes now trying to cancel my @virginmedia broadband 😡😡😡

  • donaldandy andy (@donaldandy) reported from Plympton, England

    @virginmedia Terrible

  • oniztiptoes neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England

    @virginmedia thanks most seems to be ok. one issue when I select searches or load pages it seems to fail to connect about 30% of the time any ideas ?

  • LeilaNottage Leila Nottage (@LeilaNottage) reported from Plymouth, England

    @virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.

  • RanscombePeter Admiral Pete (@RanscombePeter) reported from Plymouth, England

    I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?

  • npchilcott Neil Chilcott (@npchilcott) reported from Torpoint, England

    @virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?

  • LeilaNottage Leila Nottage (@LeilaNottage) reported from Plymouth, England

    @virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.

  • lovebird159 Kim Irving (@lovebird159) reported from Plympton, England

    @virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !

  • philthegreen Phil 👨🏻‍💻 (@philthegreen) reported from Ivybridge, England

    @AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.

  • RanscombePeter Admiral Pete (@RanscombePeter) reported from Plymouth, England

    @virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going

  • EvolvingSuns evolving suns audio (@EvolvingSuns) reported from Plymouth, England

    @SophieEB @virginmedia There awful company

  • livs_spamm Liv (@livs_spamm) reported from Plymouth, England

    @virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!

  • chuckholder Gary Holder (@chuckholder) reported from Plymouth, England

    @virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.

  • donaldandy andy (@donaldandy) reported from Plympton, England

    @virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬

  • Martynking Martyn King (@Martynking) reported from Plymouth, England

    After a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?

  • oniztiptoes neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England

    @virginmedia text service unbelievably slow in replying. I have a new Hub 3 arriving soon can I use the old white isolating cable with it

  • oniztiptoes neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England

    @virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?

  • RanscombePeter Admiral Pete (@RanscombePeter) reported from Plymouth, England

    @virginmedia Yes I have it and in the rooms I cannot get it the readings are poor

  • LeilaNottage Leila Nottage (@LeilaNottage) reported from Plymouth, England

    @virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nansaidh3 Nansaidh (@Nansaidh3) reported

    @virginmedia I have no sevice on my is there a problem or is my phone?

  • SFisher74 sally fisher (@SFisher74) reported

    @VMO2News @virginmedia Would not recommend Virgin. Had more problems with them than we ever had with sky and BT together. No WiFi for 3 days - “due to an outage” they say. How is this acceptable? Terrible service.

  • WhitakerJoan Joan Whitaker (@WhitakerJoan) reported

    @bobharrisuk @virginmedia I am having the same problem. 10 days and several hours on the phone. Still no email.

  • a_lil_bear JoJo (@a_lil_bear) reported

    @virginmedia Yes. Spoken to the call centre as well… same story EVERY time ‘we are working on it’. How long will it take to fix? It’s effecting numerous systems in my house!

  • RJG9090 Ryanjoegilbert@outlook.com (@RJG9090) reported

    @virginmedia my Internet wasn't working this morning. I have tried the service status which tells me to wait 24 hours. I have reset my hub, factory reset my hub and the light on the hub is white but no device is working. Followed all your guides online too.

  • WhitakerJoan Joan Whitaker (@WhitakerJoan) reported

    @VMO2News @virginmedia Is this why you seem unable to fix faults.

  • KayJay242111 KayJay (@KayJay242111) reported

    @virginmedia interesting conversation with your helpdesk. My 'super' hub 3 is experiencing intermittent WiFi issues with signal drop outs; Nothing they can do... really? You only guarantee ethernet and not WiFi? Thanks(!) Maybe I should reconsider supplier?

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @virginmedia @curlylew06 @richardbranson No point raising complaints as you just ignore them or offer tiny compensation for the trouble caused. Virgin Media getting worse each year

  • Diana80824998 Diana (@Diana80824998) reported

    @virginmedia I have spoken to one of your staff but he could/ would not cancel it but was trying to sell me more broadband which I do not need. He said he would call back but that didn’t happen. I have come up against a brick wall. Please provide an email address so that I can cancel this.

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @Ed6114 @virginmedia No it's exactly the service you have given Ed, me and a lot of other customers. Your customer service is absolutely awful as 8s your comppaimts handling procedure.