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Virgin Media

Virgin Media outages and service status in Lee Mill Bridge, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lee Mill Bridge, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 15, 10:53 PM GMT+1.
  • 72% TV (72%)
  • 22% Internet (22%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lee Mill Bridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee Mill Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lee Mill Bridge, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.

CityProblem TypeReport Time
Plymouth TV 3 days ago
Plymouth TV 3 days ago
Plymouth TV 4 days ago
Plymouth Internet 4 days ago
Plymouth TV 4 days ago
Plymouth TV 4 days ago

Nearby cities with recent reports

Plymouth

25 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lee Mill Bridge, England

Latest outage, problems and issue reports in Lee Mill Bridge and nearby locations:

  • cabolitho
    Claire Bolitho (@cabolitho) reported from Plymouth, England

    I’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again

  • RanscombePeter
    Admiral Pete (@RanscombePeter) reported from Plymouth, England

    @virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.

  • cabolitho
    Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia @ruskin147 They never answer the phone either do not care

  • katestar
    Katie ⚔️ (@katestar) reported from Plymouth, England

    @virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...

  • PsychoUKNas666
    PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported from Plymouth, England

    @virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown

  • navyveteran79
    matelot79 (@navyveteran79) reported from Plymouth, England

    @virginmedia upgraded to one of your Volt bundles January, no access to Netflix since, despite prolific assurances from your WhatsApp Service that it will be sorted and that was 10 days ago, results and actions are more beneficial

  • katestar
    Katie ⚔️ (@katestar) reported from Plymouth, England

    @virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(

  • eva_fan_uk
    Eva_Fan (@eva_fan_uk) reported from Plymouth, England

    @mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown

  • swdave261066
    David Graham (@swdave261066) reported from Plymouth, England

    @virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.

  • Iacobus35
    Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.

  • RanscombePeter
    Admiral Pete (@RanscombePeter) reported from Plymouth, England

    I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?

  • chuckholder
    Gary Holder (@chuckholder) reported from Plymouth, England

    @virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.

  • allunbobroberts
    Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England

    When I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService

  • jonesy73
    Paul (@jonesy73) reported from Plymouth, England

    @virginmedia Is the broadband not working in Plymouth?

  • gafutch
    Gary Futcher (@gafutch) reported from Plymouth, England

    No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.

  • mikepitchestog
    Mike Pitches (@mikepitchestog) reported from Plymouth, England

    @virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠

  • cabolitho
    Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.

  • EvolvingSuns
    evolving suns audio (@EvolvingSuns) reported from Plymouth, England

    @virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please

  • Plymcarol
    Carol Scaplehorn (@Plymcarol) reported from Plymstock, England

    @virginmedia @ParalympicsGB Hiya can you help please. I am moving my tivo box and modem . I have bought a new coaxial cable. How do I remove the cable from the wall ? Do I unscrew it or pull it out? Don't want to do anything wrong. Same with cable in modem . Thank you.

  • 206gtidude1981
    james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • skgreennz
    Sue Trickett/Green (@skgreennz) reported

    @virginmedia But your customer services have take 2 months and they lie

  • _kerryking_
    kerry (@_kerryking_) reported

    @virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!

  • MarcusMarianoo
    Marcus (@MarcusMarianoo) reported

    @virginmedia internet issues for 2 weeks now and still no update, very inconsistent when checking service status too, it goes from intermittent to everything ok every few times I check it?

  • Kathlee38871288
    Kathleen Owen (@Kathlee38871288) reported

    @jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem

  • HypocrisyHunta
    Hypocrisy Hunter (@HypocrisyHunta) reported

    @Benleo @virginmedia They've always been ****. Their broadband is down more than the internet in Iran. Toob is way better

  • Monapics
    Monapics.com (@Monapics) reported

    @Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English

  • 05jake5
    Jake T (@05jake5) reported

    @jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.

  • apgloria
    adrian warren (@apgloria) reported

    @Benleo @virginmedia They cannot be worse the Vodafone or BT, maybe as bad, but impossible to be worse

  • tkly57
    Ted (@tkly57) reported

    @virginmedia I have had no TV since Thursday morning. Every year your prices go up above the rate of inflation and the is NO improvement in service. I have no reason to stay with Virgin Media.

  • phibel69
    Phil the-trucker 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@phibel69) reported

    @Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful