Virgin Media Outage Report in Lee Mill Bridge, Devon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lee Mill Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee Mill Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 09: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lee Mill Bridge, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lee Mill Bridge, England
Latest outage, problems and issue reports in Lee Mill Bridge and nearby locations:
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Ray Jones
(@rjonesplymouth) reported
from
Plymouth, England
Virgin @virginmedia log on procedures drive me crazy. Passwords 8-10 chars only, no special chars, and no show password facility. Very poor compared with most other organisations.
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nick tasker
(@NickTasker70) reported
from
Bere Alston, England
@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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matelot79
(@navyveteran79) reported
from
Plymouth, England
@virginmedia It’s 3/5 days it’s always 3/5 days, allegedly this is ticket number 3 and still no solution, every time I ring it’s the same staff answer
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@thebobhosking @virginmedia All they had to do was swap addresses and activate same equipment at the new house. #customerexperience is awful! Clear security, transfer call, clear security and repeat… over and over, then get cut off or “activated in 30 minutes!” BUT IT ISN’T. #compensation time I think.
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia DM me and I’ll send you my phone number so you ca. arrange someone who can fix this to ring me, I’m done ringing you , three times and one hang up. Still no joy. If this continues I will cancel my account. Please fix this.
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Charlie Strachan
(@CharlieStracha2) reported
from
Manadon, England
@virginmedia tried calling as my TiVo box has no signal & won’t turn on. Your customer service is not even working 😤
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia My problem is not my account, my problem is I don't have any service at moment, not TV, phone, or Internet, and I need wait until 29tg to have a engineer come in that is my problem.
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Shaun Jacobs
(@smjacobs78) reported
from
Plymstock, England
@virginmedia I understand its not appropriate on here.. i have already asked my mother to call you next week, i hope you can’t suitably help her as the cost of her contract is almost as much as i pay with a competitor and i have a lot more in terms of contract and VM isnt available here.
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Matt Davidson
(@MattDavidson_95) reported
from
Plymouth, England
@virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@RacingTV can I access RacingTV extra if I'm a virginmedia customer ? eg not have to put up evercagain with split screen to watch the Derby
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia Not fixed. Still had 2X customer service team members saying that I’ve been activated at my new address but the router says :- Requesting CM up address. No internet!!! #fixit #CustomerService
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
When I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService
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Darren Platt
(@DarrenPlatt10) reported
from
Plymouth, England
@virginmedia is there connection issues in Plymouth today ? Status check stats all is fine but no internet connection for hours ??
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Troy Ferguson-Rea
(@TroyRe4) reported
from
Manadon, England
@virginmedia Here we go again - Internet up and down again and TV also having issues!!!!
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matelot79
(@navyveteran79) reported
from
Plymouth, England
@virginmedia upgraded to one of your Volt bundles January, no access to Netflix since, despite prolific assurances from your WhatsApp Service that it will be sorted and that was 10 days ago, results and actions are more beneficial
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Shaun Jacobs
(@smjacobs78) reported
from
Manadon, England
@virginmedia your website chat is not brilliant, my mother is trying to downgrade her package as too expensive and the agent when she got through was not helpful at all.. please help her
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Plymouth, England
@virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.
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Eva_Fan
(@eva_fan_uk) reported
from
Plymouth, England
@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
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The tech guy 💙 #NHS
(@mkocziban) reported
from
Plymouth, England
@virginmedia We've been waiting over an hour on WhatsApp for a reply....#poor
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Steve Prior
(@Steve_M_Prior) reported
from
Manadon, England
@virginmedia any update to internet at PL4 area? Still down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MartinJames
(@martin_james10) reported
@virginmedia . Your customer service is appalling. I’ve been trying to contacts your bereavement team for over a month. I’ve had no response from the special bereavement email. I’ve tried to call but keep getting cut off. But my mum is still paying even though she’s passed.
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Ed61
(@Ed6114) reported
@virginmedia In my word, you lot are so dense it’s unbelievable. We called and are awaiting the call back, been over two days now. So what, call again and await another non returned call. Think I’ll just cancel and go with SKY
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Cat
(@CatJMarshall) reported
@virginmedia I really hate this hold music. 40 mins. Hung up on the first time mid Passenger song. Cannot get hold of anyone online/deal with issue online. I’ve tried. Keep being told to call. I’m trying. SAVE ME.
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chris davies
(@valleyboy1978) reported
@virginmedia @Ofcom well repairs apparently done in our area and still getting speed issues. 350mb we pay for and not 24mb. Shocking!!!
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Steven Hulbert
(@IFAAdviser) reported
@virginmedia Sadly my hub light is still yellow..... no resolution despite several “factory” resets etc.
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Paul marson
(@djPaul_Walsall) reported
@virginmedia I need a senior manager to get in touch, regarding technicians and customer service marking faults complete when there is still loss of service URGENT DM ME FOR INFO
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urmum2170
(@low_qualityping) reported
@virginmedia Sorry for the late reply it’s hard to keep up to date when your using **** WiFi but yeah it’s a WiFi only problem
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Zabeen Stoddart
(@beeni1407) reported
@virginmedia 3 days since installation and cancelling already absolutely shocking Internet and customer service when you finally get through (waiting time over an hour?) is poor to say the least!
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@psidgwick @YodelOnline @virginmedia I can tell you this all day delivery camplet they are the worst in the United Kingdom if you'd like to check trustpilot or or any other site they are the worst operator hand down a bunch of cowboys couldn't find a fart in a phone box
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Ash Hirani
(@Ash_Hirani) reported
If you’re moving phone, broadband or TV, then don’t be tempted by @virginmedia. Their installation teams are full of liars. And their promises of a manager calling you back are just as fake, leaving you in a long queue just to cancel the whole damn order. Absolute charlatans.