Virgin Media Outage Report in Lee Mill Bridge, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lee Mill Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee Mill Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lee Mill Bridge, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Wi-fi | |
| Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
Wi-fi | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lee Mill Bridge, England
Latest outage, problems and issue reports in Lee Mill Bridge and nearby locations:
-
Mark Kirk
(@markkirk_01) reported
from
Plymouth, England
Disappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
-
Katie ⚔️
(@katestar) reported
from
Plymouth, England
@ktrbhx @virginmedia Yeah mine went down about 9.10am :( really annoying as I can't do any work without it.
-
Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.
-
James Smith
(@RUTrainingToday) reported
from
Plympton, England
@marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.
-
Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!
-
Jessica Reynolds
(@Jess_Reynolds31) reported
from
Plymstock, England
@virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot
-
Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...
-
Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'
-
Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
-
Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠
-
Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
-
Carol Scaplehorn
(@Plymcarol) reported
from
Plymstock, England
@virginmedia @ParalympicsGB Hiya can you help please. I am moving my tivo box and modem . I have bought a new coaxial cable. How do I remove the cable from the wall ? Do I unscrew it or pull it out? Don't want to do anything wrong. Same with cable in modem . Thank you.
-
Numbers (UK) ltd.
(@NumbersUKLtd) reported
from
Saltash, England
@virginmedia can you give me an update on the internet issues in Plymouth?
-
dianne kellett
(@kellett_dianne) reported
from
Plymstock, England
@virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!
-
Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...
-
nick tasker
(@NickTasker70) reported
from
Plymouth, England
@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
-
💉😷🇪🇺🇬🇧 Mark Smith 🇬🇧🇪🇺😷💉
(@DaisyHeifer) reported
from
Plymouth, England
@virginmedia down in Plymouth again...🙄
-
evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please
-
Burrington
(@BurringtonPhil) reported
from
Plympton, England
@virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.
-
Clive Watson
(@Watson3Clive) reported
from
Ivybridge, England
@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
DG
(@singdons) reported
@virginmedia Wait - I have to call YOU for any resolution? I call you to make the initial complaint I call you to find out the 'progress' I tweet (because no progress) I then have to call you to chase if there has been any progress, where none appears What are YOU doing? (weeks later)
-
Nicky Rhead
(@NickyRhead) reported
@virginmedia Why are you asking people to upgrade to V6 boxes knowing there are faults on them? Why are you not activating V6 boxes BEFORE sending them out?! Customer services is SHOCKING! Your quick to take the money from our bank though!
-
Charmaine Whitehouse
(@Spongette1982) reported
@virginmedia yet again my services are down in the TF3 area, I've checked online, allegedly no issues in the area, I've reset the TV and WiFi box and still no connection, been down an hour now. This is a regular occurance as well can you please fix it properly so I can work.
-
Wide Word of Sport.
(@widewordofsport) reported
@spencer096 @McDonaldsUK Customer service in the UK is to tell you to go **** yourself and to ask for an apology you bothered them at work... I literally had a @virginmedia rep actually hang up on me.
-
R💎
(@reshnasir) reported
@virginmedia @virginmedia one of ur managers was supposed to call us 1. For how rude whoever we spoke to on Saturday was & 2. To discuss compensation owed for loss of service, my wasted time AND the number of times we’ve had loss of service which means I am unable to do my own job properly.
-
Nick Watt
(@nickw1981) reported
@virginmedia I’ve tried several times, it’s not working. Do you have an email address and I can send you a message?
-
Nick Watt
(@nickw1981) reported
@virginmedia The link seems to have went down, can you confirm that has been done please?
-
Dec M
(@decjpm) reported
@virginmedia is virgin media quite possibly the WORST service provider in the history of service providers. I changed 2 months ago my father over (who is 92 years old) to virgin media for TV, broadband and home phone, and still he cannot get all his services sorted....
-
Cleo🌞
(@cleolily25) reported
@jcumpsty @virginmedia Why does it matter bro, find something better to do than winge the virgin media about **** that doesn’t concern you
-
H
(@mike38159) reported
@virginmedia How do I contact them when I have no phone to use and the link you have provided is for broadband only? Are you aware of a thing called customer service? So far, it's non existent, pass the buck and let the customer deal with it. Looks like O2 will be getting new business soon!