Virgin Media outages and service status in Bere Alston, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Bere Alston, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 15, 10:53 PM GMT+1.
- TV (72%)
- Internet (22%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bere Alston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bere Alston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bere Alston, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.
| City | Problem Type | Report Time |
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TV | 3 days ago |
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TV | 4 days ago |
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TV | 4 days ago |
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Internet | 4 days ago |
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TV | 4 days ago |
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TV | 4 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bere Alston, England
Latest outage, problems and issue reports in Bere Alston and nearby locations:
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MOH (@MOH_BIG_D) reported from Plymouth, England@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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Mark Kirk (@markkirk_01) reported from Plymouth, EnglandDisappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
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Leila Nottage (@LeilaNottage) reported from Plymouth, England@virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.
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neil dawkins (@oniztiptoes) reported from Manadon, England@virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.
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andy (@donaldandy) reported from Plympton, England@virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬
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Matt Davidson (@MattDavidson_95) reported from Plymouth, England@virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽
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nick tasker (@NickTasker70) reported from Bere Alston, England@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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Jessica Reynolds (@Jess_Reynolds31) reported from Plymstock, England@virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot
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Neil Chilcott (@npchilcott) reported from Torpoint, England@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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Clive Watson (@Watson3Clive) reported from Ivybridge, England@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
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Deej Sullivan (@sullivandeej) reported from Plymouth, EnglandAfter over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
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Sharron Robbie (@FlipflopRobbie) reported from Plymouth, EnglandCome on @virginmedia .....another wasted afternoon with no #internet yet again but when I visit your site to check why they may be a problem I am told no issues detected in Plymouth ! This is getting to be a regular occurrence 😫
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Ines Lopes (@Iacobus35) reported from Plymouth, England@virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊 (@HardieMh37) reported from Plymouth, England@Gazzalatic @virginmedia Watching recordings from other box is spotty as ****, just **** software in the v6 boxes, as WiFi and ethernet is always sweet. My iptv and streaming 4k to my TV from pc is bang on.
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nick tasker (@NickTasker70) reported from Plymouth, England@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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Oliver Swaby (@OliverSwaby1) reported from Plympton, England@virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?
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Shaun Jacobs (@smjacobs78) reported from Manadon, England@virginmedia your website chat is not brilliant, my mother is trying to downgrade her package as too expensive and the agent when she got through was not helpful at all.. please help her
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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An tsean bhean bhocht 🇮🇪🇵🇱 (@CrimhthanMor) reported@crt_dean @TheAmanuensis @MalachySteenson They actually tend to be handpicked from state funded media, which is literally every media outlet in the country to be honest, Gript is an exception, I'm sure there are others but most are in some way or other recieving state support. Even Virgin media got handouts.
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Tony McMahon 🇪🇺 (@devoidofthought) reported@virginmedia broadband / tv issue in PE27. Any clue on resolution? My son's trying to revise for A levels!!
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NC (@deputynclegg) reported@Benleo @ChrisSleven @virginmedia I concur......Virgin are crap...and I moved to Sky at the earliest chance I could....but can also say Sky aren't much better - and they both make it as difficult as possible to actually talk to someone if you have a problem - I would say though that Virgin are the worst
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John Mercer (@Merse2506) reported@virginmedia After a week after transfer I still have no NETFLIX. They said 24 hours a week ago. I am a Kylie fanand have already missed promos and now going to miss the show promoted for the past few weeks. If i miss it i will never trust VM again.
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Neil Willett (@neilontour) reported@virginmedia your service is a joke at least half of my chanel’s are either not working or are very glitchy not the first time this has happened either
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Marcus (@MarcusMarianoo) reported@virginmedia internet issues for 2 weeks now and still no update, very inconsistent when checking service status too, it goes from intermittent to everything ok every few times I check it?
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Canaz-UK (@CanazUK) reported@Benleo @virginmedia Virgin Active gym were the worst gym I've ever dealt with. Avoid!
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hr (@supermanoutfgas) reportedWhy is virgin media customer service including complaints so appalling I have no service and they have lost my install kit and and no doing anything to resolve this, who can I contact ro resolve this ASAP.
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Melody Richards 🇬🇧🏴 (@Melody9Earth) reported@Benleo @Scott7507064635 @virginmedia I once had Virgin Media broadband (because there was no alternative in the area) and I had the same awful experience with them. I hate them and would never use them again.
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Mike Wyeth - *Supreme Legacy Fan* (@99redmanmike) reported@virginmedia can you please tell me why I'm paying you utterly ridiculous fees each month when your "famed" internet services always fail when you need them the most. WN5 area!