Virgin Media outages and service status in Bere Alston, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bere Alston, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 10, 2:49 PM GMT+1.
- TV (71%)
- Internet (23%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bere Alston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bere Alston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bere Alston, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 13 hours ago |
|
Plymouth
|
Internet | 9 days ago |
|
Plymouth
|
Wi-fi | 9 days ago |
|
Plymouth
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bere Alston, England
Latest outage, problems and issue reports in Bere Alston and nearby locations:
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Adam Cannan (@AdzC7) reported from Plymouth, England@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia text service unbelievably slow in replying. I have a new Hub 3 arriving soon can I use the old white isolating cable with it
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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Joe Scaife (@joescaife) reported from Plymouth, England@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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Deej Sullivan (@sullivandeej) reported from Plymouth, EnglandAfter over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.
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dianne kellett (@kellett_dianne) reported from Plymstock, England@virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!
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Charlie Strachan (@CharlieStracha2) reported from Manadon, England@virginmedia tried calling as my TiVo box has no signal & won’t turn on. Your customer service is not even working 😤
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Shaun Jacobs (@smjacobs78) reported from Plymstock, England@virginmedia I understand its not appropriate on here.. i have already asked my mother to call you next week, i hope you can’t suitably help her as the cost of her contract is almost as much as i pay with a competitor and i have a lot more in terms of contract and VM isnt available here.
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nick tasker (@NickTasker70) reported from Bere Alston, England@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 They never answer the phone either do not care
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Paul Bray (@1964panic) reported from Plymouth, England@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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andy (@donaldandy) reported from Plympton, England@virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬
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Den (@denzisere2) reported from Ivybridge, England@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@thebobhosking @virginmedia All they had to do was swap addresses and activate same equipment at the new house. #customerexperience is awful! Clear security, transfer call, clear security and repeat… over and over, then get cut off or “activated in 30 minutes!” BUT IT ISN’T. #compensation time I think.
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Cheryl Lockett (@cheryljlockett) reported from Plymouth, England@virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?
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Clive Watson (@Watson3Clive) reported from Ivybridge, England@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia Yes I have it and in the rooms I cannot get it the readings are poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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catherineleech (@poppyandoscar) reported@virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.
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Colin Spalding (@ColinSpalding2) reported@virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.
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JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
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Rav Jagdev (@Rav_Jagdev) reported@virginmedia Absolute lying bast*rd of a company. New customer lied to and led up the garden path. Disgusting customer service and not receiving the service I wanted or am now being ripped off for. Engineer visit confirmed my suspicions. Just wait until Monday!
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Ken (@kenpawley95) reported@virginmedia Down in Wexford and all there is 3G. Omg. Unbelievably bad. Thought that was gone years ago. Time to go Vodafone
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Howard (@HOWARD301483152) reportedThank you virgin media for selling the phone network to 02 one of the worst phone companies in the world brain dead customer service stay well clear people
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Edward Hamilton (@epwhamilton) reported@virginmedia my hub is flashing green this evening. Reset is not helping. Area 31 I think but no issues shown on the site
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Rhys McCarter (@RhysMcCarter) reported@virginmedia I am currently experiencing broadband issues in the WV13 area. I am trying to attend my university lecture and it is impossible with this crap service!! I need this correcting ASAP!
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Jambo (@The_real_Jambo_) reported@O2 @KerZE87 O2 has went downhill since they merged with Virgin media. I constantly have issues logging into myo2 app because I use a different email address for my o2 and virgin media accounts. Constantly asked to link the accounts which I do then I cant log into the apps.
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jane rawlings (@djraw123) reported@virginmedia why are we having service issues yet again in the OL2 area ? This has been going on for over a month and is completely unacceptable!