Virgin Media Outage Report in Bere Alston, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bere Alston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bere Alston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bere Alston, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
||
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bere Alston, England
Latest outage, problems and issue reports in Bere Alston and nearby locations:
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andy
(@donaldandy) reported
from
Plympton, England
@virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going
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Neil Chilcott
(@npchilcott) reported
from
Torpoint, England
@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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Joe Scaife
(@joescaife) reported
from
Plymouth, England
@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.
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Phil 👨🏻💻
(@philthegreen) reported
from
Ivybridge, England
@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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neil dawkins
(@oniztiptoes) reported
from
Tamerton Foliot, England
@virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊
(@HardieMh37) reported
from
Plymouth, England
@Gazzalatic @virginmedia Watching recordings from other box is spotty as ****, just **** software in the v6 boxes, as WiFi and ethernet is always sweet. My iptv and streaming 4k to my TV from pc is bang on.
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@SophieEB @virginmedia There awful company
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andy
(@donaldandy) reported
from
Plympton, England
@virginmedia Terrible
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Liv
(@livs_spamm) reported
from
Plymouth, England
@virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia Yes I have it and in the rooms I cannot get it the readings are poor
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊
(@HardieMh37) reported
from
Plymouth, England
@Gazzalatic @virginmedia Totally agree mate if it weren't for the broadband I'd **** them off
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Liv
(@livs_spamm) reported
from
Plymouth, England
@virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Come on @virginmedia .....another wasted afternoon with no #internet yet again but when I visit your site to check why they may be a problem I am told no issues detected in Plymouth ! This is getting to be a regular occurrence 😫
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Kim Irving
(@lovebird159) reported
from
Plympton, England
@virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !
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andy
(@donaldandy) reported
from
Plympton, England
Been sat on the phone for 40 minutes now trying to cancel my @virginmedia broadband 😡😡😡
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Martyn King
(@Martynking) reported
from
Plymouth, England
After a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?
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neil dawkins
(@oniztiptoes) reported
from
Tamerton Foliot, England
@virginmedia thanks most seems to be ok. one issue when I select searches or load pages it seems to fail to connect about 30% of the time any ideas ?
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neil dawkins
(@oniztiptoes) reported
from
Tamerton Foliot, England
@virginmedia text service unbelievably slow in replying. I have a new Hub 3 arriving soon can I use the old white isolating cable with it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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₮ɆɆ J₳Ɏ
(@Ride_the_waves_) reported
@virginmedia need to change my account details as showing as a secondary account. Gone to get a reminder page but oops not working. Please assist.
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Kathryn Langley
(@KathrynLangley1) reported
@virginmedia So there’s a big outage in our area, 45 households so far. Frustrating for us as nowhere states there’s a problem, not your website, social media etc. But thankful the engineer is on the case and helping our neighbours as well.
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John
(@j0hn_legacy) reported
@virginmedia why are you so slow at fixing all the internet issues going around?
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Alex B
(@Bambos8) reported
@virginmedia Maybe something to feed Up to management that it’s not a good experience.the website is poor. You can’t do much on it.if you want to leave it’s a slog. It’s pretty terrible all round.don’t value current customers.offer poor service vs @skytv (yet know some can’t get that)
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Sarah Lee
(@Greeneyedcurve) reported
@behindthewoman1 @virginmedia Lol play crap cheesy music to get people off the line or to melt your brain before they talk to you pmsl x
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Phoenix Rahman
(@Phoenixrahman) reported
@virginmedia received another scam call today. This time from the TECHNICAL team of virgin media. They got clever this time as they withheld their number. Get your act together and start doing something about it. It’s been ongoing and I’m no longer your customer!!
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Chris Lee
(@Chrisleedcfc) reported
Love the irony that @virginmedia send me an email saying my bill is going up £3 a month at the same time as they send a text saying the broadband is going to take longer to fix - over 24 hrs outage now! 🤐
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julie warren
(@JulieJuleswal) reported
@virginmedia I've tried everything. I've followed all the steps. I've tried rebooting. I've switched it off and on again. I've tried moving it to find the right place. Nothing seems to work. Its slow and then it cuts off and then comes on again after 15 mins.
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jameshill
(@jameshill1977) reported
I’m considering leaving @virginmedia as my broadband provider due to the price hike and moving to @VodafoneUK but would like to find out some customer feedback on the Vodafone service, the speeds aren’t as good but at £21 per month compared to £36 per month for an extra 37 Mbps
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Courtney Visser
(@Cbv_Music) reported
@virginmedia after many, many hours of phone calls last month, I was told I would receive a partial refund from my bill this month. It doesn’t seem to be reflected in my upcoming bill though and I was never sent any confirmation. Please help?