Virgin Media outages and service status in Bere Alston, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bere Alston, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jul 12, 6:20 PM GMT+1.
- Internet (83%)
- Wi-fi (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bere Alston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bere Alston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bere Alston, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 6 hours ago |
|
Plymouth
|
Internet | 4 days ago |
|
Plymouth
|
Internet | 9 days ago |
|
Plymouth
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bere Alston, England
Latest outage, problems and issue reports in Bere Alston and nearby locations:
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Leila Nottage (@LeilaNottage) reported from Plymouth, England@virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.
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Self-Iso jonesy (@jonesy73) reported from Plymouth, England@virginmedia We still have outage issues in Plymouth.
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Phil 👨🏻💻 (@philthegreen) reported from Ivybridge, England@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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Charlie Strachan (@CharlieStracha2) reported from Manadon, England@virginmedia tried calling as my TiVo box has no signal & won’t turn on. Your customer service is not even working 😤
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nick tasker (@NickTasker70) reported from Bere Alston, England@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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Rowe-NET (@RoweNET_SW) reported from Plymouth, England@ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.
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Gary Holder (@chuckholder) reported from Plymouth, England@virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.
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Den (@denzisere2) reported from Ivybridge, England@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
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Richard Aston (@Randombeats) reported from Lee Mill Bridge, England@virginmedia Thanks, will we automatically be credited for loss of service?
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Burrington (@BurringtonPhil) reported from Plympton, England@virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.
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Richard Aston (@Randombeats) reported from Lee Mill Bridge, England@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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Carol Scaplehorn (@Plymcarol) reported from Plymstock, England@virginmedia @ParalympicsGB Hiya can you help please. I am moving my tivo box and modem . I have bought a new coaxial cable. How do I remove the cable from the wall ? Do I unscrew it or pull it out? Don't want to do anything wrong. Same with cable in modem . Thank you.
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia Yes I have it and in the rooms I cannot get it the readings are poor
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
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Neil Chilcott (@npchilcott) reported from Torpoint, England@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@virginmedia DM me and I’ll send you my phone number so you ca. arrange someone who can fix this to ring me, I’m done ringing you , three times and one hang up. Still no joy. If this continues I will cancel my account. Please fix this.
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Shaun Jacobs (@smjacobs78) reported from Plymstock, England@virginmedia I understand its not appropriate on here.. i have already asked my mother to call you next week, i hope you can’t suitably help her as the cost of her contract is almost as much as i pay with a competitor and i have a lot more in terms of contract and VM isnt available here.
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@virginmedia Not fixed. Still had 2X customer service team members saying that I’ve been activated at my new address but the router says :- Requesting CM up address. No internet!!! #fixit #CustomerService
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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L.J.C. (@cheesepudding3) reported@MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.
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Widget (@Widget57529543) reported@virginmedia @MichelleBeckett People shouldn't have to post on social media to get decent service from you. Condolences don't cut it when all thats needed is for your numpty call centre staff to have the ability to deal sensitively with the issue. They clearly see your clients as admin not human beings.
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MR COOL (@Lifeline04India) reported@virginmedia Yes from. 5 days. Can we get compensated for such issues? Please fix. Due to this issue I have moved to virgin and it’s the same here
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ShovelTrigger (@ShovelTrigger) reported@whisperwoIf @virginmedia was screwing me over too, was trying to play Fortnite with my Scottish friend and I lagged when in game and then when we reached lobby? My damn PlayStation overheated because of the heatwave
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Leanne (@LeanneG086) reported@virginmedia hi, is there a broadband issue in B44? I work from home and unable to connect
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RedditchVilla (@K6HolteEnd) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia were horrible to us. My mother had a stroke and had severe dementia. we tried to cancel her broadband and just keep the tv as she couldn't use a computer any more. They kept asking to speak to her and got angry when she couldn't remember her password. Utter scum.
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steveo (@fluffybubbles73) reportedIf you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful
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Michelle Beckett (@MichelleBeckett) reported@UglyGeezer @virginmedia I’m so sorry, Lee. That’s awful. Thinking of you
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emma 💜 (@lovrlwtt) reportedoh my days virgin media had me arguing w a guy in india until i said im closing the account cancel everything was then transferred to a man with a british accent and was trying to make me keep the account and they can get it sorted. funny how that works
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Lee Rand 🍄 (@UglyGeezer) reported@MichelleBeckett @virginmedia I lost my partner of 28 years. Devastating in all aspects of my life. I rang Virgin to try and end contract, explained my partner was dead and I couldn't afford the service any longer. They spent most of the call trying to get me to upgrade to more services. I will never forget