Virgin Media

Virgin Media Outage Report in Bere Alston, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bere Alston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bere Alston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bere Alston, Devon, England 03/16/2025 14:30

March 16: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bere Alston, Devon, England

The most recent Virgin Media outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth TV
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bere Alston, England

Latest outage, problems and issue reports in Bere Alston and nearby locations:

  • katestar Katie ⚔️ (@katestar) reported from Plymouth, England

    @ktrbhx @virginmedia Yeah mine went down about 9.10am :( really annoying as I can't do any work without it.

  • Iacobus35 Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia saga continues : (.. Received a notification saying the package was on way 2 days ago. Today received an email saying the package went back to @virginmedia. Because the shop they suggested doesn't offer that service anymore.

  • oniztiptoes neil dawkins (@oniztiptoes) reported from Manadon, England

    @RacingTV can I access RacingTV extra if I'm a virginmedia customer ? eg not have to put up evercagain with split screen to watch the Derby

  • cheryljlockett Cheryl Lockett (@cheryljlockett) reported from Plymouth, England

    @virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?

  • colintaylor571 Colin Taylor (@colintaylor571) reported from Plymouth, England

    Virgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱

  • cabolitho Claire Bolitho 💙 (@cabolitho) reported from Plymouth, England

    @virginmedia it’s of no use telling us all to check our service status because your webpage to do so is down. Any other suggestions? Grateful for @AppleTV while I’m waiting for you to reboot.

  • sullivandeej Deej Sullivan (@sullivandeej) reported from Plymouth, England

    You never truly know how awful a company is until you try to cancel your services with them and let me tell you @virginmedia are the ******* worst.

  • oniztiptoes neil dawkins (@oniztiptoes) reported from Manadon, England

    @virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.

  • mkocziban The tech guy 💙 #NHS (@mkocziban) reported from Plymouth, England

    @virginmedia We've been waiting over an hour on WhatsApp for a reply....#poor

  • NickTasker70 nick tasker (@NickTasker70) reported from Bere Alston, England

    @virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body

  • Randombeats Richard Aston (@Randombeats) reported from Lee Mill Bridge, England

    @virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3

  • allunbobroberts Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England

    When I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService

  • sullivandeej Deej Sullivan (@sullivandeej) reported from Plymouth, England

    After over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.

  • Iacobus35 Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia My problem is not my account, my problem is I don't have any service at moment, not TV, phone, or Internet, and I need wait until 29tg to have a engineer come in that is my problem.

  • Iacobus35 Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia isn't the costumer fault you don't up date the list of shops do that service. You guys are very complicated. Really are. Keep it simple.

  • 1964panic Paul Bray (@1964panic) reported from Plymouth, England

    @MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm

  • eva_fan_uk Eva_Fan (@eva_fan_uk) reported from Plymouth, England

    @mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown

  • Jordan4Instance Jordan 🪴 (@Jordan4Instance) reported from Plymouth, England

    Not the Virgin media service status checker lying to my face during this storm ✋😤

  • Iacobus35 Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.

  • katestar Katie ⚔️ (@katestar) reported from Plymouth, England

    @virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysEvans0123 Rhys (@RhysEvans0123) reported

    @virginmedia having constant WiFi problems now 😴😴😴every day there seems to be an issue!

  • neilcoote neil coote (@neilcoote) reported

    @virginmedia To know the outcome of the call you can: a) wait for 7 days b) contact me on my personal number at the nearly satisfied customer department C) have a guess

  • DanDanielbowman Dan (@DanDanielbowman) reported

    @virginmedia Good to see that’s how you treat a customer of 7 years, disgusting and criminal

  • 6illy1999 billy (@6illy1999) reported

    why do i need a girlfriend when virgin media goes down on my everyday

  • simon_whiting Simon Whiting (@simon_whiting) reported

    Virgin Media are utterly useless. Trouble with broadband - no help whatsoever.

  • nniesham Ánnie 🇬🇧 (@nniesham) reported

    .@virginmedia #Support Waiting times of 1HOUR 🤬 That's not support, that's an #insult to paying customers! & if you should get through you end up with a 🤖 menu or foreigners who can't be understood! Aweful company. #Poorcustomerservice

  • TallMarkB Mark Bennett (@TallMarkB) reported

    @virginmedia Yes I’ve done that many times. No fault found. All my neighbours have the same problem and the internet is awash with similar issues. BBC watchdog has featured this. Why not acknowledge that there is a core infrastructure issue, publish a schedule to fix & compensate customers ?

  • oshishrays _ (@oshishrays) reported

    I need to change from Virgin Media Their network is absolute ****. What broadband do you guys use?

  • jburton123 Jon Burton (@jburton123) reported

    @virginmedia Thanks, I tried that before and got no help but will try again now

  • Ath3na_G Ath3na 💙 (@Ath3na_G) reported

    @virginmedia I'm asking you if this is normal or a concern? If you are not qualified to help them why have I been messaging you for 2hrs?