Virgin Media outages and service status in Plymstock, England

Problems in the last 24 hours in Plymstock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Plymstock, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.

City	Problem Type	Report Time
Plymouth	Wi-fi	5 days ago
Plymouth	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Plymstock, England

Latest outage, problems and issue reports in Plymstock and nearby locations:

• 
  andy (@donaldandy) reported 8 minutes ago from Plympton, England

  @virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬

• 
  nick tasker (@NickTasker70) reported 10 minutes ago from Bere Alston, England

  @virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body

• 
  neil dawkins (@oniztiptoes) reported 17 minutes ago from Manadon, England

  @virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.

• 
  nick tasker (@NickTasker70) reported 18 minutes ago from Plymouth, England

  @virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out

• 
  Allun Roberts 🇺🇦 (@allunbobroberts) reported 21 minutes ago from Plymouth, England

  @virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.

• 
  Allun Roberts 🇺🇦 (@allunbobroberts) reported 23 minutes ago from Plymouth, England

  @virginmedia Not fixed. Still had 2X customer service team members saying that I’ve been activated at my new address but the router says :- Requesting CM up address. No internet!!! #fixit #CustomerService

• 
  Phil 👨🏻‍💻 (@philthegreen) reported 24 minutes ago from Ivybridge, England

  @AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.

• 
  james (@206gtidude1981) reported 28 minutes ago from Plymouth, England

  @virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.

• 
  Ines Lopes (@Iacobus35) reported 30 minutes ago from Plymouth, England

  @virginmedia isn't the costumer fault you don't up date the list of shops do that service. You guys are very complicated. Really are. Keep it simple.

• 
  Claire Bolitho (@cabolitho) reported 36 minutes ago from Plymouth, England

  @virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?

• 
  Mark Kirk (@markkirk_01) reported 37 minutes ago from Plymouth, England

  Disappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid

• 
  Gary Futcher (@gafutch) reported 40 minutes ago from Plymouth, England

  No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.

• 
  Darren Platt (@DarrenPlatt10) reported 43 minutes ago from Plymouth, England

  @virginmedia is there connection issues in Plymouth today ? Status check stats all is fine but no internet connection for hours ??

• 
  Emma Barrow (@barrowemma) reported 49 minutes ago from Plympton, England

  @virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.

• 
  Katie ⚔️ (@katestar) reported 49 minutes ago from Plymouth, England

  @virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(

• 
  Tony Reynolds (@Tony_Reynolds62) reported 52 minutes ago from Plymouth, England

  @virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .

• 
  Admiral Pete (@RanscombePeter) reported 53 minutes ago from Plymouth, England

  I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?

• 
  CALLUM❌GAMES (@CallumXGames) reported 56 minutes ago from Plymstock, England

  @virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔

• 
  Admiral Pete (@RanscombePeter) reported 57 minutes ago from Plymouth, England

  @virginmedia Yes I have it and in the rooms I cannot get it the readings are poor

• 
  Martyn King (@Martynking) reported 59 minutes ago from Plymouth, England

  After a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 7 minutes ago

  @virginmedia .. have a problem setting up new set top box.. automated Phone let me speak to a human thinking of cancelling phone TV everything. Appalling customer service

• 
  Big Spice (@bigmanspice) reported 12 minutes ago

  Virgin Media won’t let me cancel my contract in peace kmt

• 
  Paul Hulse (@paulpresenteruk) reported 13 minutes ago

  Having major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia

• 
  Jason Caine Smith (@jasoncainesmith) reported 13 minutes ago

  @virginmedia and you can’t even recognise his account details or phone number so he’s sat there without tv!! Unacceptable service levels! I sincerely hope you’ll be refunding him some of the extortionate amount he pays you each month !

• 
  SimulatorMan (@man_simulator) reported 14 minutes ago

  @virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!

• 
  Kurt (@JONEZZEEonMMA) reported 18 minutes ago

  @GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.

• 
  entrustTMF (@entrustTMF) reported 18 minutes ago

  On day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬

• 
  rhonda yates (@rhotes) reported 24 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix

• 
  v (@CourageHonour) reported 28 minutes ago

  @virginmedia virgin media absolute joke with no customer service of any use....totally given up trying to resolve issues......bye...hello sky.

• 
  Lubdub (@LubZafar) reported 31 minutes ago

  @virginmedia I’ve sent back my equipment in two phases. One was sent last year and you want to charge me again. You have a useless non contactable customer service so this needs to be resolved in one message