Virgin Media Outage Report in Plymstock, Plymouth, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plymstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Plymstock, Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plymstock, England
Latest outage, problems and issue reports in Plymstock and nearby locations:
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Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media going down on me just like my uni grade #virginmedia
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Oliver Swaby
(@OliverSwaby1) reported
from
Plympton, England
@virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown
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Emma Barrow
(@barrowemma) reported
from
Plympton, England
@virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.
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Dale Ward
(@Dale_Ward_) reported
from
Plymouth, England
Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Repeatedly reported the 9 till 11 pm broadband issue when everyone here gets thrown offline or buffered and not just my household others in my locality to. Been fobbed off and no action has ever been taken to investigate and repair. You hide behind 'only 100meg provider'
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
Cancelled @virginmedia last week and had a very nice @OpenreachHelp engineer come fit my new broadband cos they're paying full wages to any employee self isolating I will never forget which companies did the right thing during #Covid_19 and neither will my purse
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Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Server overload is one of the most frequent reasons but never a solution
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Self-Iso jonesy
(@jonesy73) reported
from
Plymouth, England
@virginmedia We still have outage issues in Plymouth.
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.
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Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄
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PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
@virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I should be on 100mb fibre optic yet when I come to use my internet it plays up and clearly not at the speed it should be especially at a time when there is little demand on your system which is another problem along with two nights when my broadband went down
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I doubt you’ll ever resolve any of my problems after all it’s been 6 weeks of me chasing you so you can’t use covid 19 as an excuse for not providing broadband nor for robbing a single parent.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Howard
(@StuartHoward1) reported
@virginmedia What’s up with the broadband service in N8? No connection at all. Is there a service problem?
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Claire
(@Pinkie277) reported
@virginmedia No, there is no reported outage. The woman I spoke to this morning told me there was no issue on the line & it was my hardware. Then when I mentioned that maintenance is due in the area tomorrow the woman magically decided there was an issue on the line. Which is it?
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Becci Murphy
(@BecciJohnson) reported
@virginmedia They’ve done this 3 times and we’ve gone through it again today and still not working.
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Rahul Mohan
(@RahulMo18120397) reported
@Swaziii8 Maybe she just witnessed how bad the virgin media WiFi is :'(
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Christine Lord
(@clordno1) reported
@virginmedia **same problem
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Bob Clarke
(@bobwclarke) reported
@virginmedia As I said, there are no issues reported for my postcode on that page. When I called it said there are issues for my postcode which will be resolved at 9am. Does that mean 9am tomorrow? Or 9am today, which has passed with the problems persisting. If so what do I do next?
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Claire
(@Pinkie277) reported
@virginmedia, what is going on in Blackpool FY4? My net (wired & wifi) has been barely working all day. I've done your test, is says is no issue on the line. I talked to someone & they told me there was both no issues & a known issue. Which is it? And when will it be fixed?
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Mel Clements 🏴💚
(@MelClements91) reported
@virginmedia Thanks AB. On each of the 3 occasions it’s gone down in the last fortnight or so my first check has been the status checker with my post code and every time it has said there’s no issues. I managed to speak to someone last night (it had resolved by the time I got through) who..
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Carly
(@Carly71340774) reported
@virginmedia Not sitting on the phone's for an hour for u to read from Ur script to bang on about plugging items into the router that's on a wall upstairs the problem is Ur crappy WiFi disconnect at least 3 times a day then we have to reset all our devices
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KroniX
(@KroniiiX) reported
@virginmedia It looks like this engineer didn't fix the local issue considering its been every night since then