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Virgin Media

Virgin Media outages and service status in Plymstock, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Plymstock, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 23, 10:21 PM GMT+1.
  • 63% Internet (63%)
  • 25% Wi-fi (25%)
  • 13% Total Blackout (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Plymstock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Plymstock, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.

CityProblem TypeReport Time
Plymouth Wi-fi 5 days ago
Plymouth Internet 9 days ago

Nearby cities with recent reports

Plymouth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Plymstock, England

Latest outage, problems and issue reports in Plymstock and nearby locations:

  • _SamBarker_
    Sam Barker (@_SamBarker_) reported from Plymouth, England

    @GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media

  • allunbobroberts
    Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England

    @virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.

  • donaldandy
    andy (@donaldandy) reported from Plympton, England

    Been sat on the phone for 40 minutes now trying to cancel my @virginmedia broadband 😡😡😡

  • Iacobus35
    Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.

  • mikepitchestog
    Mike Pitches (@mikepitchestog) reported from Plymouth, England

    @virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'

  • 2612kaye
    Kaye Chadwick (@2612kaye) reported from Plymouth, England

    @virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡

  • jonesy73
    Paul (@jonesy73) reported from Plymouth, England

    @virginmedia Is the broadband not working in Plymouth?

  • Randombeats
    Richard Aston (@Randombeats) reported from Lee Mill Bridge, England

    @virginmedia Thanks, will we automatically be credited for loss of service?

  • navyveteran79
    matelot79 (@navyveteran79) reported from Plymouth, England

    @virginmedia It’s 3/5 days it’s always 3/5 days, allegedly this is ticket number 3 and still no solution, every time I ring it’s the same staff answer

  • EvolvingSuns
    evolving suns audio (@EvolvingSuns) reported from Plymouth, England

    @SophieEB @virginmedia There awful company

  • FlipflopRobbie
    Sharron Robbie (@FlipflopRobbie) reported from Plymouth, England

    Come on @virginmedia .....another wasted afternoon with no #internet yet again but when I visit your site to check why they may be a problem I am told no issues detected in Plymouth ! This is getting to be a regular occurrence 😫

  • MattDavidson_95
    Matt Davidson (@MattDavidson_95) reported from Plymouth, England

    @virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽

  • RanscombePeter
    Admiral Pete (@RanscombePeter) reported from Plymouth, England

    @virginmedia Yes I have it and in the rooms I cannot get it the readings are poor

  • NickTasker70
    nick tasker (@NickTasker70) reported from Plymouth, England

    @virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out

  • Jillnarin
    napomember (@Jillnarin) reported from Plymouth, England

    @virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬

  • oniztiptoes
    neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England

    @virginmedia text service unbelievably slow in replying. I have a new Hub 3 arriving soon can I use the old white isolating cable with it

  • allunbobroberts
    Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England

    @virginmedia Not fixed. Still had 2X customer service team members saying that I’ve been activated at my new address but the router says :- Requesting CM up address. No internet!!! #fixit #CustomerService

  • livs_spamm
    Liv (@livs_spamm) reported from Plymouth, England

    @virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!

  • MOH_BIG_D
    MOH (@MOH_BIG_D) reported from Plymouth, England

    @NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2

  • Steve_M_Prior
    Steve Prior (@Steve_M_Prior) reported from Manadon, England

    @virginmedia any update to internet at PL4 area? Still down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • giltbrookpie
    Giltbrook Pie (@giltbrookpie) reported

    Anyone having issues with Virgin Media TV in the NG16 area? Broadband fine, TV nothing working.

  • reniferlopez
    Daniel (@reniferlopez) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • trulyprashanth
    prashanth (@trulyprashanth) reported

    @virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.

  • NJS0580
    NJS (@NJS0580) reported

    @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

  • pepetideo
    CrankyGeek (@pepetideo) reported

    @virginmedia ok... here is some feedback. Fire the person that has thought aquirering new customers is more important than keeping the ones you got and rewarding them. Secondly fire the person that is handeling disconnections. They singlehandely made me a never again costumer. You could not pay me to return

  • craigyh74
    craigyh (@craigyh74) reported

    @virginmedia so you continue my 74 year old dad into upgrading and then expect him to install everything. He tries to call you for help but your **** automated system doesn't recognise his phone number or account number

  • ashlet87
    Joshua Oliver (@ashlet87) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • rhotes
    rhonda yates (@rhotes) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • andy_rossiter76
    Andy Rossiter (@andy_rossiter76) reported

    @virginmedia Who's bright idea was it to switch landline phones over to digital optic ?? We have the landline in the livingroom, but the internet hub is in the bedroom. Also when the internet goes down, will this mean the phone goes down too ??

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?