Virgin Media outages and service status in Plymstock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Plymstock, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 15, 10:53 PM GMT+1.
- TV (72%)
- Internet (22%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plymstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Plymstock, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
TV | 3 days ago |
|
Plymouth
|
TV | 3 days ago |
|
Plymouth
|
TV | 4 days ago |
|
Plymouth
|
Internet | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Plymstock, England
Latest outage, problems and issue reports in Plymstock and nearby locations:
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Mark Kirk (@markkirk_01) reported from Plymouth, EnglandDisappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
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Clive Watson (@Watson3Clive) reported from Ivybridge, England@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
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The tech guy 💙 #NHS (@mkocziban) reported from Plymouth, England@virginmedia We've been waiting over an hour on WhatsApp for a reply....#poor
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia text service unbelievably slow in replying. I have a new Hub 3 arriving soon can I use the old white isolating cable with it
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David Graham (@swdave261066) reported from Plymouth, England@virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please
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Claire Bolitho (@cabolitho) reported from Plymouth, EnglandI’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again
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James Smith (@RUTrainingToday) reported from Plympton, England@marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.
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Jordan 🪴 (@Jordan4Instance) reported from Plymouth, EnglandNot the Virgin media service status checker lying to my face during this storm ✋😤
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Phil 👨🏻💻 (@philthegreen) reported from Ivybridge, England@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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Colin Taylor (@colintaylor571) reported from Plymouth, EnglandVirgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.
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Leila Nottage (@LeilaNottage) reported from Plymouth, England@virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.
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PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported from Plymouth, England@virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown
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Adam Cannan (@AdzC7) reported from Plymouth, England@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 They never answer the phone either do not care
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Liv (@livs_spamm) reported from Plymouth, England@virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!
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Dale Ward (@Dale_Ward_) reported from Plymouth, EnglandVirgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.
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David Graham (@swdave261066) reported from Plymouth, England@virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you
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Richard Aston (@Randombeats) reported from Lee Mill Bridge, England@virginmedia Thanks, will we automatically be credited for loss of service?
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Self-Iso jonesy (@jonesy73) reported from Plymouth, England@virginmedia We still have outage issues in Plymouth.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J.E. (@JackEmson99) reported@Benleo @virginmedia Service industry is becoming a monumental joke. All scripted, all faffing, nothing works
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hr (@supermanoutfgas) reportedWhy is virgin media customer service including complaints so appalling I have no service and they have lost my install kit and and no doing anything to resolve this, who can I contact ro resolve this ASAP.
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Graham (@g_hannam) reported@virginmedia How am I supposed to contact you? You don't answer the telephone, the link to live chat doesn't work and there's no email address. I need to discuss a recent communication from you
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Matt Valentine-Chase (@IAmMattVC) reported@Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.
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JPF (@JPF369369369) reported@Benleo @geoffspark1 @virginmedia Once the broadband firms hook you in good luck even finding a number to call them if there’s a problem. BT have told me I won’t be getting by Broadband back for a week……it took me about an hour to find a complaints email then they closed my complaint without fixing the problem…..all total *****.
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Alan Dillon (@AlanDillon26041) reported@Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.
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Dan (@KibbyDan) reported@IanLythgoe4 @virginmedia Why would you have to pay for it? It’s their issue? I still have no tv and I want an engineer to come and sort it because it’s ridiculous now. Im not paying anything. 5 days we have been without tv.
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Phil (@Bowtomephil) reported@Benleo @virginmedia Some are great some are not. I had an issue told them what I thought it was as it happened before. One guy said its not that, came three times, changed modems, cables connectors etc. I told them don't send him , they sent a new guy listened to what I said, fixed what I said.
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Richard Davies FRSA (@radavies_art) reported@virginmedia Unable to access TV for 2 weeks now; internet speed slow or non-existent. Assured on Thursday all would be well in 24hrs and given £20 refund!!! Spent over 2hrs on hold. No updates given; no signs of rectifying anything. Customer service is non-existent. Appalling.
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.