Virgin Media Outage Report in Plymstock, Plymouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plymstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Plymstock, Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plymstock, England
Latest outage, problems and issue reports in Plymstock and nearby locations:
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊
(@HardieMh37) reported
from
Plymouth, England
@Gazzalatic @virginmedia Watching recordings from other box is spotty as ****, just **** software in the v6 boxes, as WiFi and ethernet is always sweet. My iptv and streaming 4k to my TV from pc is bang on.
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Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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Joe Scaife
(@joescaife) reported
from
Plymouth, England
@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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MOH
(@MOH_BIG_D) reported
from
Plymouth, England
@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊
(@HardieMh37) reported
from
Plymouth, England
@Gazzalatic @virginmedia Totally agree mate if it weren't for the broadband I'd **** them off
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Come on @virginmedia .....another wasted afternoon with no #internet yet again but when I visit your site to check why they may be a problem I am told no issues detected in Plymouth ! This is getting to be a regular occurrence 😫
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Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media’s network is sucking today, C’mon sort it out! #virginmedia
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Adam Cannan
(@AdzC7) reported
from
Plymouth, England
@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!
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ro⁷ ⟭⟬🐋
(@ymonorosa) reported
from
Plymouth, England
My Internet keeps dropping out 😭😭😭 @virginmedia poor service
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Kaye Chadwick
(@2612kaye) reported
from
Plymouth, England
@virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
I’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Anyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia @ruskin147 They never answer the phone either do not care
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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i2aglam
(@OohAnita) reported
@virginmedia I'm supposed to get my booster today but still not received it. I had a text from you guys advising there's no tracking due to system issues with Yodel.
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Shilpesh patel
(@twita_shepster) reported
@virginmedia Service updates says broadband ok but issues with tv I see issues with tv and broadband. Expected fix 23/7 13.00 every day we get a new fix date but the date comes and go and no fix is evident.
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Castic (he/him)
(@ImCasticTV) reported
@virginmedia It is both wifi and wired (my pc is wired, everything else is wireless. All affected) I have been checking both the website and the hotline and apparently there’s no issues reported in my area
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Bowzer Massive Wagons
(@bowzbass) reported
@virginmedia Thank you for replying. I've put in a complaint. Also.... Had no call back tonight either. Just another thing to add to the list. Cheers.
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Crust of a Pie
(@laticsfan1985) reported
@virginmedia from 100mbps using the shite router of yours to 940mbps when using my own nighthawk!! need sort the very poor routers your giving out! not fit for purpose!
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Jonathan Noble 🇺🇦
(@jonoble) reported
I used to quite like Virgin Media until I tried to cancel my account. They've literally destroyed their chances for ever getting my custom back. Polar opposite of the experience with Netflix or Xbox Live, where you can pick up and put down at will.
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Nat
(@hobbit_nat) reported
@virginmedia Cancelling my contract before the price doubles, options on the website give calling or writing. I was interested in keeping my broadband at least so writing seems a bad option (and would probably result in calls when I'm at work without mobile access)
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Andy Keeble
(@tarka0007) reported
@virginmedia I don’t know how many times I need to say the virgin engineers state the issue is in the box in the street but virgin simply don’t want to address it
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🌟Katie🌟
(@Katess89) reported
@virginmedia The internet went down, its back now but I worry its a over heating issue with the main box
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Shilpesh patel
(@twita_shepster) reported
@virginmedia I can see, this has been going on since 28/5 and still no service updates as to what is going on when it will be fixed. Today same issue tv dropping/pixelating broadband not useable at all.