Virgin Media service status in Plymstock, England
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No problems detected
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Plymstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Plymstock, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 3 days ago |
|
Plymouth
|
Internet | 5 days ago |
|
Plymouth
|
Internet | 6 days ago |
|
Plymouth
|
Internet | 6 days ago |
|
Plymouth
|
Wi-fi | 8 days ago |
|
Plymouth
|
Internet | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Plymstock, England
Latest outage, problems and issue reports in Plymstock and nearby locations:
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Kaye Chadwick (@2612kaye) reported from Plymouth, England@virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡
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Adam Cannan (@AdzC7) reported from Plymouth, England@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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Joe Scaife (@joescaife) reported from Plymouth, England@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England@virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊 (@HardieMh37) reported from Plymouth, England@Gazzalatic @virginmedia Totally agree mate if it weren't for the broadband I'd **** them off
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 They never answer the phone either do not care
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Claire Bolitho (@cabolitho) reported from Plymouth, EnglandI’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊 (@HardieMh37) reported from Plymouth, England@Gazzalatic @virginmedia Watching recordings from other box is spotty as ****, just **** software in the v6 boxes, as WiFi and ethernet is always sweet. My iptv and streaming 4k to my TV from pc is bang on.
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Sharron Robbie (@FlipflopRobbie) reported from Plymouth, EnglandCome on @virginmedia .....another wasted afternoon with no #internet yet again but when I visit your site to check why they may be a problem I am told no issues detected in Plymouth ! This is getting to be a regular occurrence 😫
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MOH (@MOH_BIG_D) reported from Plymouth, England@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
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ro⁷ ⟭⟬🐋 (@ymonorosa) reported from Plymouth, EnglandMy Internet keeps dropping out 😭😭😭 @virginmedia poor service
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, EnglandWell either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.
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Sam Barker (@_SamBarker_) reported from Plymouth, England@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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Sharron Robbie (@FlipflopRobbie) reported from Plymouth, EnglandAnyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!
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Josh Tuckwell (@tuckwell_josh) reported from Plymouth, EnglandVirgin media’s network is sucking today, C’mon sort it out! #virginmedia
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PriyaBTN (@DeccanTiffin) reported from Hove, England@virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.
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Mike Harding (@venoztks) reported from Wandsworth, England@JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...
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kayleigh Dalgarno (@KaylzD120101) reported from Edinburgh, ScotlandHighly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, England@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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Chris Puttock (@Puttzthewriter) reported from Portsmouth, EnglandI would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, England@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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Chris B (@Chopperb) reported from Stroud, EnglandOooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
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Ian Carlton (@Squingo) reported from Humberston, England@virginmedia my virgin TV keeps locking up, I have V6 box, picture stops, have to shutdown and restart, other times having to totally power down! Any suggestions, website says TV service ok but sadly not completely believing that! Oh spent 45 mins one night last week on helpline
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Catherine Robinson (@CatherineR0bb0) reported from Leigh, England@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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Joe Welstead (@JoeWelstead) reported from Camberwell, England@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(