Virgin Media outages and service status in Plymstock, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Plymstock, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 10, 2:49 PM GMT+1.
- TV (71%)
- Internet (23%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plymstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Plymstock, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 14 hours ago |
|
Plymouth
|
Internet | 9 days ago |
|
Plymouth
|
Wi-fi | 9 days ago |
|
Plymouth
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Plymstock, England
Latest outage, problems and issue reports in Plymstock and nearby locations:
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Liv (@livs_spamm) reported from Plymouth, England@virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!
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Josh Tuckwell (@tuckwell_josh) reported from Plymouth, EnglandVirgin media’s network is sucking today, C’mon sort it out! #virginmedia
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia thanks most seems to be ok. one issue when I select searches or load pages it seems to fail to connect about 30% of the time any ideas ?
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Liv (@livs_spamm) reported from Plymouth, England@virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!
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Gary Holder (@chuckholder) reported from Plymouth, England@virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.
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Shaun Jacobs (@smjacobs78) reported from Manadon, England@virginmedia your website chat is not brilliant, my mother is trying to downgrade her package as too expensive and the agent when she got through was not helpful at all.. please help her
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Deej Sullivan (@sullivandeej) reported from Plymouth, EnglandYou never truly know how awful a company is until you try to cancel your services with them and let me tell you @virginmedia are the ******* worst.
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@thebobhosking @virginmedia All they had to do was swap addresses and activate same equipment at the new house. #customerexperience is awful! Clear security, transfer call, clear security and repeat… over and over, then get cut off or “activated in 30 minutes!” BUT IT ISN’T. #compensation time I think.
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nick tasker (@NickTasker70) reported from Plymouth, England@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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Paul Bray (@1964panic) reported from Plymouth, England@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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Joe Scaife (@joescaife) reported from Plymouth, England@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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Sam Barker (@_SamBarker_) reported from Plymouth, England@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England@virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.
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Mike Pitches (@mikepitchestog) reported from Plymouth, England@virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠
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Deej Sullivan (@sullivandeej) reported from Plymouth, EnglandAfter over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
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Gary Futcher (@gafutch) reported from Plymouth, England@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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matelot79 (@navyveteran79) reported from Plymouth, England@virginmedia It’s 3/5 days it’s always 3/5 days, allegedly this is ticket number 3 and still no solution, every time I ring it’s the same staff answer
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MOH (@MOH_BIG_D) reported from Plymouth, England@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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Leila Nottage (@LeilaNottage) reported from Plymouth, England@virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette (@missjnyc1) reported@virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm
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Kerrie Reid (@MrsReidteaches) reported@virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?
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JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
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catherineleech (@poppyandoscar) reported@virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.
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JOKEREFC (@jokerefc) reported@gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision
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Percival Merganser (@lennylaw) reportedReally good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.
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Anth (@anthslife) reported@virginmedia I’m getting slow speeds (1gig package) engineers have been working on the pole for a few weeks and I have a feeling it’s related.
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Jeanette (@missjnyc1) reported@virginmedia disgusting service by your company. Have waited 4hrs for the technician who was booked on Friday night to turn up to fix our broadband. We had the 4-7pm slot today, they never turned up no phone call or anything. 1/2
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rebecca ann jarvis (@rebeccaann1989) reportedHey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked
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simon robinson (@lincs1simon) reported@DVDfever When my virginmedia cable gas gone down freeview is my plan b lol