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Virgin Media outages and service status in Plymstock, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Plymstock, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received Jun 10, 2:49 PM GMT+1.
  • 71% TV (71%)
  • 23% Internet (23%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Plymstock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plymstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Plymstock, England

The most recent Virgin Media outage reports came from the following cities: Plymouth.

CityProblem TypeReport Time
Plymouth Internet 13 hours ago
Plymouth Internet 9 days ago
Plymouth Wi-fi 9 days ago
Plymouth Internet 13 days ago

Nearby cities with recent reports

Plymouth

1 recent signals

13 hours ago

Community Discussion

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Virgin Media Issues Reports Near Plymstock, England

Latest outage, problems and issue reports in Plymstock and nearby locations:

  • smjacobs78
    Shaun Jacobs (@smjacobs78) reported from Plymstock, England

    @virginmedia I understand its not appropriate on here.. i have already asked my mother to call you next week, i hope you can’t suitably help her as the cost of her contract is almost as much as i pay with a competitor and i have a lot more in terms of contract and VM isnt available here.

  • oniztiptoes
    neil dawkins (@oniztiptoes) reported from Manadon, England

    @virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.

  • cabolitho
    Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.

  • MattDavidson_95
    Matt Davidson (@MattDavidson_95) reported from Plymouth, England

    @virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽

  • oniztiptoes
    neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England

    @virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?

  • sorcha_b
    Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England

    @virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?

  • katestar
    Katie ⚔️ (@katestar) reported from Plymouth, England

    @virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(

  • Randombeats
    Richard Aston (@Randombeats) reported from Lee Mill Bridge, England

    @virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3

  • lovebird159
    Kim Irving (@lovebird159) reported from Plympton, England

    @virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !

  • _SamBarker_
    Sam Barker (@_SamBarker_) reported from Plymouth, England

    As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄

  • colintaylor571
    Colin Taylor (@colintaylor571) reported from Plymouth, England

    Virgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱

  • katestar
    Katie ⚔️ (@katestar) reported from Plymouth, England

    @virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...

  • CallumXGames
    CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England

    @virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!

  • LeilaNottage
    Leila Nottage (@LeilaNottage) reported from Plymouth, England

    @virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.

  • mikepitchestog
    Mike Pitches (@mikepitchestog) reported from Plymouth, England

    @virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠

  • oniztiptoes
    neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England

    @virginmedia thanks most seems to be ok. one issue when I select searches or load pages it seems to fail to connect about 30% of the time any ideas ?

  • Watson3Clive
    Clive Watson (@Watson3Clive) reported from Ivybridge, England

    @virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?

  • CharlieStracha2
    Charlie Strachan (@CharlieStracha2) reported from Manadon, England

    @virginmedia tried calling as my TiVo box has no signal & won’t turn on. Your customer service is not even working 😤

  • chickdawe6
    Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England

    @virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!

  • Iacobus35
    Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Soocity86
    Jeremy (@Soocity86) reported

    @AniaSowinski @virginmedia @beckykeating97 We are a small wireless ISP and we've been down since 6/9 10:54 am. Our customers are starting to get very upset.

  • PentorC32526
    pentor coley (@PentorC32526) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @gblondon1 @skytv @virginmedia Sorry, mate, but Virgin Media has the worst customer service I've experienced in my 54 years on this planet. They've got over 100,000 reviews on Trustpilot with an average rating of 1.5/5. That should tell you all you need to know. I cannot wait for my contract to end.

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Please help really frustrated as to why no one can answer a simple question, why can I no longer log into the O2 app its asking for my virgin media details I dont have virgin media ?

  • Slugy__
    🐌🥤 (@Slugy__) reported

    @SnapeBS @virginmedia Yh when I was on vm his **** was aids

  • NormanHighnam
    Norman Highnam (@NormanHighnam) reported

    @MartinSLewis Wayleave agreement on a due use pole and virgin media ask to use the pole… yep no problem…. Wants in it for me…. 🤫 then came back we can give you a £100 John Lewis voucher…. Bingo..

  • ChrisDaniels71
    𝓒𝓱𝓻𝓲𝓼 𝓓𝓪𝓷𝓲𝓮𝓵𝓼 (@ChrisDaniels71) reported

    @virginmedia stop changing settings on routers remotely!!!!!!🤬🤬🤬🤬 Just when I’ve got devices working, you bloody change something!!! For the love of god…..if it ain’t broken, don’t fix it!!!! Now got to get alarm engineer back out again, thanks to your latest update!!!

  • ThisisJWB
    jwb (@ThisisJWB) reported

    @virginmedia outage in my area going on for days practically zero upload speed

  • kenpawley95
    Ken (@kenpawley95) reported

    @virginmedia Down in Wexford and all there is 3G. Omg. Unbelievably bad. Thought that was gone years ago. Time to go Vodafone

  • anthslife
    Anth (@anthslife) reported

    @virginmedia I’m getting slow speeds (1gig package) engineers have been working on the pole for a few weeks and I have a feeling it’s related.