Virgin Media Outage Report in Plympton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plympton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Plympton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
TV | |
| Plymouth |
Wi-fi | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plympton, England
Latest outage, problems and issue reports in Plympton and nearby locations:
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nick tasker
(@NickTasker70) reported
from
Plymouth, England
@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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Gary Holder
(@chuckholder) reported
from
Plymouth, England
@virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.
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Numbers (UK) ltd.
(@NumbersUKLtd) reported
from
Saltash, England
@virginmedia can you give me an update on the internet issues in Plymouth?
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please
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Rowe-NET
(@RoweNET_SW) reported
from
Plymouth, England
@ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
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James Smith
(@RUTrainingToday) reported
from
Plympton, England
@marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.
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Paul
(@jonesy73) reported
from
Plymouth, England
@virginmedia Is the broadband not working in Plymouth?
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Any chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...
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Dominic
(@CorkDominic) reported
from
Plymouth, England
@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sartaj Singh
(@sartajkajla) reported
@virginmedia My post code check tells me that I can get Gig1 connection - I am an existing customer with ultimate oomph package and want to move to Gig1..can you tell me how can we get it done
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Annie Mc Cartney
(@Flomoll) reported
Have to go next door to tweet @virginmedia that once again our WiFi is down.
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Romeo Celoro
(@CeloroRomeo) reported
@virginmedia can you tell us all how long this outage is for as there are people saying they have had no broadband for 3 days
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ColmAtown
(@atown_colm) reported
@virginmedia is there problems with Internet? Mine is diabolical.
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deano gordon
(@Deanog24) reported
@virginmedia the issue is the wifi is ****
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Paul Webster
(@PaulWeb74862077) reported
@virginmedia no broadband service/catch up etc for past three hours. Online tests state no issues and no issues on your service status. Yet plenty of people online reporting outages. What’s going on?
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Stevieness
(@stevieness) reported
@Jesstes @virginmedia It’s normally great. But had last 2 days have been awful
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Dominic Fitzsimmons
(@DomFitzsimmons) reported
@virginmedia why is it impossible to get through to your team to cancel my services. I am moving out of my house, am no longer in any minimum term contractual period, and unable to get through to someone to arrange to leave. You are just THE worst company to deal with...
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Evans
(@Evans90) reported
@DaveLKnight @virginmedia Website updated as known issue target fix by 01:10.
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Graham
(@Graham14655375) reported
@Ultima_FX @virginmedia same issue here in area code 03