Virgin Media Outage Report in Plympton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plympton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Plympton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
TV | |
| Plymouth |
||
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plympton, England
Latest outage, problems and issue reports in Plympton and nearby locations:
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Deej Sullivan
(@sullivandeej) reported
from
Plymouth, England
After over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
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Mark Kirk
(@markkirk_01) reported
from
Plymouth, England
Disappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.
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Colin Taylor
(@colintaylor571) reported
from
Plymouth, England
Virgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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Clive Watson
(@Watson3Clive) reported
from
Ivybridge, England
@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
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dianne kellett
(@kellett_dianne) reported
from
Plymstock, England
@virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Not the Virgin media service status checker lying to my face during this storm ✋😤
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Jessica Reynolds
(@Jess_Reynolds31) reported
from
Plymstock, England
@virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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Deej Sullivan
(@sullivandeej) reported
from
Plymouth, England
You never truly know how awful a company is until you try to cancel your services with them and let me tell you @virginmedia are the ******* worst.
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Carol Scaplehorn
(@Plymcarol) reported
from
Plymstock, England
@virginmedia @ParalympicsGB Hiya can you help please. I am moving my tivo box and modem . I have bought a new coaxial cable. How do I remove the cable from the wall ? Do I unscrew it or pull it out? Don't want to do anything wrong. Same with cable in modem . Thank you.
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Claire Bolitho 💙
(@cabolitho) reported
from
Plymouth, England
@virginmedia it’s of no use telling us all to check our service status because your webpage to do so is down. Any other suggestions? Grateful for @AppleTV while I’m waiting for you to reboot.
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@ktrbhx @virginmedia Yeah mine went down about 9.10am :( really annoying as I can't do any work without it.
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
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Cheryl Lockett
(@cheryljlockett) reported
from
Plymouth, England
@virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia isn't the costumer fault you don't up date the list of shops do that service. You guys are very complicated. Really are. Keep it simple.
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia saga continues : (.. Received a notification saying the package was on way 2 days ago. Today received an email saying the package went back to @virginmedia. Because the shop they suggested doesn't offer that service anymore.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian MacLean
(@ianmaclean88) reported
@virginmedia I am assuming since I have heard nothing further that Virgin are simply not going to investigate this issue. Can you therefore tell me what the process is for lodging an official complaint?
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Gary Johnson
(@Gary94597811) reported
@virginmedia Now now virgin there is a need for word like that for example your shity network provider fails to provide the smallest sample of internet
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laura bygrave
(@laura_bygrave) reported
Wow trying to cancel my @virginmedia account because we’ve set a new one. 5 phone calls and 3 hours later and still no luck... every time I phone they transfer me over and then I get hung up on. Of course there’s no email or online chat I could use 😡
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Michael Crowther
(@MichaelC70) reported
@virginmedia I have not found the time to call ... disappointed as an existing customer that I can not buy a new phone online
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Jess 🚮
(@jlkel_x) reported
@sk_____96 @virginmedia I know you’re missing me in the meets bab but there’s no need to be rude 💔
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Nelson Square Gardens Community Association
(@NELS0NSQUARE) reported
@virginmedia Is there some way we can arrange for our Resident to speak to a French-speaking customer service representative? Last time they spoke with Virgin on the phone, they had a bad experience with someone who made no effort to help them understand the Ts&Cs of their package
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Base Films
(@BaseFilmsUK) reported
@virginmedia Well the problem hasn’t resolved itself
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Carolyn Minton 🏴🎾⛳
(@CarolynMinton) reported
@WeAreSTV Hi there thanks for your reply. On Virgin Media the error code was NW-1 it seems to suggest that there's a network problem at my end but I can watch everything else.
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YM
(@ymangera) reported
@virginmedia I've had issues with VM broadband for 2 months, called VM many times and was advised someone will call. No one ever did! Now the hackers have filled that void and customers who genuinely are expecting a call may fall pray. VM need to up their game.
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trukangsta
(@rkmbzzz) reported
@virginmedia Two TV’s that I can’t connect at all, the Xbox upstairs is intermittently having problems. I also have to restart the router 2-3 times a day minimum. And I’m getting pixilated display on Netflix and Amazon on my downstairs TV. I pay for the ultimate oomph package