Virgin Media Outage Report in Plympton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plympton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Plympton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Wi-fi | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Plympton, England
Latest outage, problems and issue reports in Plympton and nearby locations:
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Any chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...
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Numbers (UK) ltd.
(@NumbersUKLtd) reported
from
Saltash, England
@virginmedia can you give me an update on the internet issues in Plymouth?
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nick tasker
(@NickTasker70) reported
from
Plymouth, England
@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.
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Paul
(@jonesy73) reported
from
Plymouth, England
@virginmedia Is the broadband not working in Plymouth?
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.
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Rowe-NET
(@RoweNET_SW) reported
from
Plymouth, England
@ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please
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Dominic
(@CorkDominic) reported
from
Plymouth, England
@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!
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Gary Holder
(@chuckholder) reported
from
Plymouth, England
@virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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James Smith
(@RUTrainingToday) reported
from
Plympton, England
@marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Mahay
(@AmitMahay1) reported
@virginmedia It's been 2 months when I moved from @SkyUK to @virginmedia and its been an absolute joke of a service. I probably called Sky about 3 times in the 15 years I was with them. I called you guys about 50 times in the space of 2 months. Great service to customers.. Awesome
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Harry
(@HJA_24) reported
@virginmedia I have and they have said to me it is because of a construction issue. They have said this all four times now. They just told me to call the construction department to get more detailed information on the reason as they don’t know. What do you suggest?
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PerrythePlatypus
(@Bonzo7767) reported
@OffMyNoodles @virginmedia Only after a total meltdown to the person on the phone did I get some “real” service. I hated myself for doing so but I had no option. Broadband was down, router fkd and they wouldn’t send another. I now use the new router as a modem & linked it to an ORBI system. 200+Mbps now!
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Allie Anderson
(@funsizeAllie) reported
@virginmedia trying to speak to someone for hours re my account. On hold for 53 mins, opted for WhatsApp notification when agent is free, message saying 'Sorry we seem to have missed you' - no missed call or message! Desperate to talk to someone re my bills. HELP!
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Amy
(@AmyAmiiAmy) reported
@virginmedia Yes, it says there's no issues in our area, we've tried everything now, restarted the hub, resetting the hub, but our connection is still dropping or very poor, so the issue is on your side but you're not picking up there's any issue at all.
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Craig Anderson
(@craig_killie) reported
@virginmedia I called on Friday night but the only time I got through to someone he was unable to forward me to the right department due to system issues. I would have assumed that once the systems were fixed you would have chased up the people affected but it appears not.
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Craig Anderson
(@craig_killie) reported
@virginmedia Thanks. I appreciate your help on here, but I already went through it with the representative on Friday and don't want to have to repeat it all again. I reached out because I was hoping you would be able to help me to restart that conversation which went cold at your end.
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Sarah Charles
(@swanbertie) reported
@virginmedia Just called it says there is a system failure and to ring back later. I really don’t think your company has any idea about customer service. I appreciate we are in difficult times but it can’t take 5 days of ringing to get nowhere!
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Helen Pastore
(@HelenPastore) reported
@virginmedia Just hung on the phone for an hour to speak to customer services, then cut off!
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David Silcock
(@dave_silcock) reported
@virginmedia Phoned again this morning, another 15 minutes but at least I got answered, poor service.