Virgin Media Outage Report in Plympton, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plympton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Plympton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Phone | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Phone | |
| Plymouth |
Wi-fi | |
| Plymouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plympton, England
Latest outage, problems and issue reports in Plympton and nearby locations:
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
Cancelled @virginmedia last week and had a very nice @OpenreachHelp engineer come fit my new broadband cos they're paying full wages to any employee self isolating I will never forget which companies did the right thing during #Covid_19 and neither will my purse
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EZZA
(@erinchelseytayl) reported
from
Plymouth, England
@virginmedia someone broke into our student accommodation and stole our internet router. We have deadlines on Friday & the letting company isn’t taking this seriously please help us out. We need internet.
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Mechelle Rowe
(@MechelleRoweJ) reported
from
Plympton, England
@virginmedia terrible customer service today. Wifi & TV service down since yesterday. Told no fault by overseas call handler. Unacceptable! #broadband #cablemanagement #tv #virginmedia #poorcustomerservice #customerservice #WiFi #sadcustomer @MoneySavingExp
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Saint\/Ed 🇬🇧
(@edreynolds25) reported
from
Plymstock, England
@virginmedia When I upgraded in December I was told that I had to have it for a minimum of 30 days, I have had that. When I went to cancel I was told that I have to have it for a further 30 days and pay for the extra. I have finished watching what I wanted and don't watch it anymore.
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Server overload is one of the most frequent reasons but never a solution
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Nicolimage
(@ShayNicol23) reported
from
Plymouth, England
@virginmedia I've called them over and over, I'm not getting anywhere! Do I have to take this to the ombudsman to get it sorted. 5 hours of trying to sort this isn't working. Broken promises and stress!
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I doubt you’ll ever resolve any of my problems after all it’s been 6 weeks of me chasing you so you can’t use covid 19 as an excuse for not providing broadband nor for robbing a single parent.
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Saint\/Ed 🇬🇧
(@edreynolds25) reported
from
Plymstock, England
@VirginMedia just tried to cancel BT sports from today and was told that I have to have it for another 30 days and pay for it also, I want it cancelled today. You do everything to make life difficult for your customers, you will be losing another customer at this rate.
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Saint\/Ed 🇬🇧
(@edreynolds25) reported
from
Plymstock, England
@virginmedia Don't you think that I have tried that, you are a useless service when it comes to your customers. You make it as difficult as possible for people to access your team, I don't have long left on the contract so I will be shopping around.
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Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄
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Saint\/Ed 🇬🇧
(@edreynolds25) reported
from
Plymstock, England
@virginmedia Have you actually ever phoned the team before, it is a nightmare and the people you speak to don't care about the customer. They were all singing happy birthday to a colleague in the background before and were unapologetic when I asked for a bit of quiet so that I could hear.
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Repeatedly reported the 9 till 11 pm broadband issue when everyone here gets thrown offline or buffered and not just my household others in my locality to. Been fobbed off and no action has ever been taken to investigate and repair. You hide behind 'only 100meg provider'
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Dale Ward
(@Dale_Ward_) reported
from
Plymouth, England
Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.
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PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
@virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown
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Nicolimage
(@ShayNicol23) reported
from
Plymouth, England
@virginmedia Apparently so, but it never gets resolved. I gave the last person online a ref no. He didn't know what it related to! More stress.
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Emma Barrow
(@barrowemma) reported
from
Plympton, England
@virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I should be on 100mb fibre optic yet when I come to use my internet it plays up and clearly not at the speed it should be especially at a time when there is little demand on your system which is another problem along with two nights when my broadband went down
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PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit
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Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media going down on me just like my uni grade #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Jinx_Cee) reported
@virginmedia @MoneyTelegraph how do I escalate a complaint. Cs is a waste of time phones about 20 times going round in circles. 8 weeks on and still paying for what I'm not getting. Emailed CEO and no answer... what do I do to get it fixed
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drg
(@dg_eram) reported
@virginmedia it's not just placing an order. We can't even cancel the account WE are the one paying for but well, if you can't do anything I suppose the option is to look for external help as it doesn't seems very legal thanks anyway, have a good day
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Sam Davies
(@SamAFCDavies) reported
@DannySaunders1 @ShaunsmithSKS @virginmedia Wish they’d fix mine instead of apologising and lying too me all day
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Neil Mc
(@G8merGuy) reported
@virginmedia It’s ok I’m leaving and a complaint is I. As I’m not happy I’m not getting g 5G and your putting price up also. I was told buy an agent I can’t get 5G on my sim only when I enquired recently so I was told a pack of lies. And is and iPhone so it should be supported device.
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NEW PSiMiTAR VIDEO DROPS MONDAY 👊🏼
(@DJLKP) reported
@AM76Design @virginmedia I run an Ethernet cable to stream and there's no issues... It's just bizarre
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Dan L
(@gindan82) reported
Excuse me, @virginmedia, I’ve no WiFi at home (or wife, for that matter, which is how my iPhone first autocorrected that)… and your fix estimate is 18:00?! How am I supposed to get any work done?!?!
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Colin Keogh
(@ColinKeogh5) reported
Crappy virgin media TV down again in South Dublin since 11pm last night as usual their useless support web page says there are no issues!!! Boils my blood anyone else in my boat?? #virginmedia
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keith birch
(@birchk79) reported
@virginmedia Would hate to your slower version then the fastest is p!ss poor
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musicalgoose
(@Musicalgoose71) reported
@preccyprescott @virginmedia Absolute joke mate. 65 quid for bb and basic TV. I am not expecting any type of apology so just going to cancel ASAP. Going down to see him tomorrow to sort it out. God knows how long he has been paying that
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Jenny howe
(@Jennyhowe0312) reported
@virginmedia I need help my wifi box constantly flashing green ?