Virgin Media Outage Report in Plympton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plympton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Plympton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plympton, England
Latest outage, problems and issue reports in Plympton and nearby locations:
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Paul
(@jonesy73) reported
from
Plymouth, England
@virginmedia Is the broadband not working in Plymouth?
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
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Rowe-NET
(@RoweNET_SW) reported
from
Plymouth, England
@ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please
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nick tasker
(@NickTasker70) reported
from
Plymouth, England
@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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Burrington
(@BurringtonPhil) reported
from
Plympton, England
@virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Any chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...
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Gary Holder
(@chuckholder) reported
from
Plymouth, England
@virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.
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Dominic
(@CorkDominic) reported
from
Plymouth, England
@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.
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James Smith
(@RUTrainingToday) reported
from
Plympton, England
@marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Numbers (UK) ltd.
(@NumbersUKLtd) reported
from
Saltash, England
@virginmedia can you give me an update on the internet issues in Plymouth?
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RooBear01
(@HunnRyan) reported
@virginmedia what is it with your service!! Yet again broadband dropping out, absolute garbage!
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L.A™
(@MrLeeAntony) reported
@virginmedia is there problems with broadband in SW19 area? Can’t seem to get connected to the internet. Tried rebooting the hub but still can’t connect?
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Chris Bartley
(@ChrisBart1979) reported
@Ryan_Jones85 @virginmedia Just baffled how they have allowed her to go ahead and order her service, which has cancelled ours without even speaking to me, sending an email or anything, just cut us off. Couldn’t work properly from home Monday and stuck watching shite tv now because it takes 48hrs
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Ciaran Mcvicker
(@CiaranMcvicker) reported
@virginmedia Again I'm having to write on here after been on hold for an hour for the phone to be put down on me because the tech support close at 8pm. My WiFi has been dropping for well over a month now and no one can tell me the issue? I work from home. How can I do that?
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william roocroft
(@wroocroft) reported
@virginmedia is there an issue with the WiFi in wigan
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Lewis Whittaker
(@Whittaker_96) reported
Virgin Media WiFi outage AGAIN. @virginmedia Fix your awful service AND start compensating customers who pay way over the odds for the privelidge of no WiFi on a daily basis.
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emerson 🇪🇺 🌈
(@microfichetacos) reported
Today is Day 36 since our broadband contract with @VirginMedia began. We have not had any service for a single second of that time. Compensation policy is £8/day after the first two for outages = £272 & counting + £25 x two for missed appointments so far...absolutely ludicrous.
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Sindy
(@SindyJane) reported
@virginmedia Sat on the phone for 55 minutes holding only to be cut off! Shambolic service! No one is responding! Where is the internet I’m paying for?!!!
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Lee Mansell
(@lee1mansell) reported
@virginmedia absolute joke again. Paid £16.50 to watch @liamgallagher and for the 2nd night in a row all services are down. Joke of a service.
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John Lawless
(@jimmyjeans33) reported
@virginmedia been trying to contact your customer service via phone & live chat for the last 2 hours but rather predictably you’re as plop a CS as you’ve ever been only now you hide behind the Rona. Seems only twitter rants get you anywhere so any chance before I lose my ****?