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Virgin Media service status in Plympton, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Plympton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Plympton, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.

CityProblem TypeReport Time
Plymouth Internet 3 days ago
Plymouth Internet 5 days ago
Plymouth Internet 6 days ago
Plymouth Internet 6 days ago
Plymouth Wi-fi 8 days ago
Plymouth Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Plympton, England

Latest outage, problems and issue reports in Plympton and nearby locations:

  • CorkDominic
    Dominic (@CorkDominic) reported from Plymouth, England

    @virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.

  • Watson3Clive
    Clive Watson (@Watson3Clive) reported from Ivybridge, England

    @virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?

  • DaisyHeifer
    💉😷🇪🇺🇬🇧 Mark Smith 🇬🇧🇪🇺😷💉 (@DaisyHeifer) reported from Plymouth, England

    @virginmedia down in Plymouth again...🙄

  • kellett_dianne
    dianne kellett (@kellett_dianne) reported from Plymstock, England

    @virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!

  • mikepitchestog
    Mike Pitches (@mikepitchestog) reported from Plymouth, England

    @virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠

  • RUTrainingToday
    James Smith (@RUTrainingToday) reported from Plympton, England

    @marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.

  • BurringtonPhil
    Burrington (@BurringtonPhil) reported from Plympton, England

    @virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.

  • Jordan4Instance
    Jordan 🪴 (@Jordan4Instance) reported from Plymouth, England

    Any chance virgin media will cover my WFH shift while their internet is down in the southwest 😴

  • NickTasker70
    nick tasker (@NickTasker70) reported from Plymouth, England

    @virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out

  • mikepitchestog
    Mike Pitches (@mikepitchestog) reported from Plymouth, England

    @virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'

  • NumbersUKLtd
    Numbers (UK) ltd. (@NumbersUKLtd) reported from Saltash, England

    @virginmedia can you give me an update on the internet issues in Plymouth?

  • jonesy73
    Paul (@jonesy73) reported from Plymouth, England

    @virginmedia Is the broadband not working in Plymouth?

  • sorcha_b
    Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England

    @virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.

  • Randombeats
    Richard Aston (@Randombeats) reported from Lee Mill Bridge, England

    @virginmedia Thanks, will we automatically be credited for loss of service?

  • gafutch
    Gary Futcher (@gafutch) reported from Plymouth, England

    @virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.

  • EvolvingSuns
    evolving suns audio (@EvolvingSuns) reported from Plymouth, England

    @virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please

  • chickdawe6
    Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England

    @virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!

  • chickdawe6
    Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England

    @virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia

  • sorcha_b
    Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England

    @virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...

  • sorcha_b
    Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England

    @virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinStanley20
    Martin Stanley (@MartinStanley20) reported

    @virginmedia Are we all to receive Financial compensation off our next bill for this latest outage? Surely it is perfectly reasonable for you to credit every account affected with maybe 25% of their monthly bill? Yet again you have failed to supply services for which you are paid?

  • patwebb01962978
    pat webb (@patwebb01962978) reported

    @virginmedia This happens far too often. VM are just to expensive & not value for money. We had already a loss of service in in February for 6 days but no refund.

  • DeanHodgson13
    Dean Hodgson (@DeanHodgson13) reported

    @virginmedia Really? Why are we down internet and TV today also? My wife is working from home and can longer use the WiFi…Birmingham area

  • 2sticks66
    Roger Watling (@2sticks66) reported

    @virginmedia Thank you for the reply. It's just very frustrating when it's not the first time we have lost service either TV or Broadband

  • EMMH1960
    Liz (@EMMH1960) reported

    @virginmedia The outage is by my internet is still terrible if I’m in the kitchen or upstairs

  • HongKon62237606
    Hong Kong Phoooey (@HongKon62237606) reported

    @virginmedia Worst service ever so glad I left #Shite !

  • LydiaS_1995
    Lydia Stansfield (@LydiaS_1995) reported

    @virginmedia It started after your outage yesterday, wasn’t doing it before on anything

  • Duncanthewegie
    Duncan Spike (@Duncanthewegie) reported

    @virginmedia No engineer visit required, seems to be fixed and I need to monitor the wifi signal for a bit. Thank you.

  • aBitOfBinary
    aBitOfBinary (@aBitOfBinary) reported

    @virginmedia You haven't answered my questions !! What really happened ? ..... because a power outage is NOT selective with the channels that dropped and deffo has no control over channel availability! I'm addition your apps and various Web pages were offline 👂 🦻 🤔

  • Dagenhamdavee1
    David reardon (@Dagenhamdavee1) reported

    @virginmedia @TimTastic38 I wonder if we all complain to of om they will see it the same way no service absolutely no communication from yourselves thank god my contracts nearly up oh so is my O2 as well congrats lost effectively 2 customers