Virgin Media

Virgin Media Outage Report in Plympton, Devon, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Plympton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Plympton, Devon, England 12/06/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Plympton, Devon, England

The most recent Virgin Media outage reports came from the following cities: Plymouth and Gunnislake.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth E-mail
United KingdomPlymouth TV
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth Internet

Community Discussion

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Virgin Media Issues Reports Near Plympton, England

Latest outage, problems and issue reports in Plympton and nearby locations:

  • LeilaNottage Leila Nottage (@LeilaNottage) reported from Plymouth, England

    @virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.

  • swdave261066 David Graham (@swdave261066) reported from Plymouth, England

    @virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.

  • CorkDominic Dominic (@CorkDominic) reported from Plymouth, England

    @virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.

  • Martynking Martyn King (@Martynking) reported from Plymouth, England

    After a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?

  • philthegreen Phil 👨🏻‍💻 (@philthegreen) reported from Ivybridge, England

    @AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.

  • livs_spamm Liv (@livs_spamm) reported from Plymouth, England

    @virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!

  • npchilcott Neil Chilcott (@npchilcott) reported from Torpoint, England

    @virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?

  • donaldandy andy (@donaldandy) reported from Plympton, England

    Been sat on the phone for 40 minutes now trying to cancel my @virginmedia broadband 😡😡😡

  • donaldandy andy (@donaldandy) reported from Plympton, England

    @virginmedia Terrible

  • LeilaNottage Leila Nottage (@LeilaNottage) reported from Plymouth, England

    @virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.

  • RanscombePeter Admiral Pete (@RanscombePeter) reported from Plymouth, England

    @virginmedia Yes I have it and in the rooms I cannot get it the readings are poor

  • RanscombePeter Admiral Pete (@RanscombePeter) reported from Plymouth, England

    I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?

  • livs_spamm Liv (@livs_spamm) reported from Plymouth, England

    @virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!

  • RanscombePeter Admiral Pete (@RanscombePeter) reported from Plymouth, England

    @virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going

  • gafutch Gary Futcher (@gafutch) reported from Plymouth, England

    No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.

  • RoweNET_SW Rowe-NET (@RoweNET_SW) reported from Plymouth, England

    @ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.

  • chuckholder Gary Holder (@chuckholder) reported from Plymouth, England

    @virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.

  • LeilaNottage Leila Nottage (@LeilaNottage) reported from Plymouth, England

    @virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.

  • donaldandy andy (@donaldandy) reported from Plympton, England

    @virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬

  • EvolvingSuns evolving suns audio (@EvolvingSuns) reported from Plymouth, England

    @SophieEB @virginmedia There awful company

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kieran_14_ 🦖 (@Kieran_14_) reported

    @virginmedia fix your wifi you cancer patients

  • LucyH32075958 Lucy Who Wants Normality (@LucyH32075958) reported

    @virginmedia Are you always so icredibly slow with live chat responses? 40 minutes and I still am no further forward to getting a response :-(

  • aceyc24 Ace (@aceyc24) reported

    @virginmedia fix your ******* internet omg kmt

  • sammachell Sam Machell (@sammachell) reported

    @virginmedia Ive made a complaint regarding an engineer damaging our car whilst visiting another address, and I haven't heard anything for a week!

  • rknightuk Robb Knight (@rknightuk) reported

    @virginmedia I have tried confirming multiple times (including sending a new email with link), in multiple browsers with cookies cleared. This is definitely an issue your end not mine.

  • Mk4Humanite Liam Barratt (@Mk4Humanite) reported

    @virginmedia Where have you been then? You’ve left with nothing, you’ve not responded, you’ve not contacted me, none of you have done a thing. So how can you say you want to help?

  • Rohdza Rohdz (@Rohdza) reported

    @virginmedia What is the point in me doing so? I've spoken about this on a number of occasions and it's never resolved over the phone or via a complaint...what will change now??

  • nadworks Nadja von Massow 💚🌎 #FBPE (@nadworks) reported

    @virginmedia, no broadband (N10) since yesterday. Flaky connection - connecting/disconnection minute by minute. There's finally a service alert on your website and it says fix to be expected on MONDAY!!! You cannot be serious.

  • mmmikemoran Mike Moran 💙 - I’m Wearing A Mask 3.5% (@mmmikemoran) reported

    @naomhgallagher @virginmedia PlusNet is probably the cheapest. We’ve been with them for 8 months and no complaints. And their customer service rates well. We tried Virgin a few years ago but after several visits they said there was a 1 metre gap between the cable in the street and the start of our drive.

  • violetscrawley Tess 🦔 - fully vaccinated, rocks a mask. (@violetscrawley) reported

    So @virginmedia wants to charge us £165 to disconnect our broadband, even though we don't actually want to disconnect our broadband - we simply want to change the name of the person paying the bills as the person currently doing so is moving out. WTF IS THE CRAP!?