Virgin Media Outage Report in Plympton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plympton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Plympton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Plympton, England
Latest outage, problems and issue reports in Plympton and nearby locations:
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.
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Dominic
(@CorkDominic) reported
from
Plymouth, England
@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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Martyn King
(@Martynking) reported
from
Plymouth, England
After a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?
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Phil 👨🏻💻
(@philthegreen) reported
from
Ivybridge, England
@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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Liv
(@livs_spamm) reported
from
Plymouth, England
@virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!
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Neil Chilcott
(@npchilcott) reported
from
Torpoint, England
@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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andy
(@donaldandy) reported
from
Plympton, England
Been sat on the phone for 40 minutes now trying to cancel my @virginmedia broadband 😡😡😡
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andy
(@donaldandy) reported
from
Plympton, England
@virginmedia Terrible
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia Yes I have it and in the rooms I cannot get it the readings are poor
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?
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Liv
(@livs_spamm) reported
from
Plymouth, England
@virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.
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Rowe-NET
(@RoweNET_SW) reported
from
Plymouth, England
@ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.
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Gary Holder
(@chuckholder) reported
from
Plymouth, England
@virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.
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andy
(@donaldandy) reported
from
Plympton, England
@virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@SophieEB @virginmedia There awful company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🦖
(@Kieran_14_) reported
@virginmedia fix your wifi you cancer patients
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Lucy Who Wants Normality
(@LucyH32075958) reported
@virginmedia Are you always so icredibly slow with live chat responses? 40 minutes and I still am no further forward to getting a response :-(
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Ace
(@aceyc24) reported
@virginmedia fix your ******* internet omg kmt
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Sam Machell
(@sammachell) reported
@virginmedia Ive made a complaint regarding an engineer damaging our car whilst visiting another address, and I haven't heard anything for a week!
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Robb Knight
(@rknightuk) reported
@virginmedia I have tried confirming multiple times (including sending a new email with link), in multiple browsers with cookies cleared. This is definitely an issue your end not mine.
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Liam Barratt
(@Mk4Humanite) reported
@virginmedia Where have you been then? You’ve left with nothing, you’ve not responded, you’ve not contacted me, none of you have done a thing. So how can you say you want to help?
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Rohdz
(@Rohdza) reported
@virginmedia What is the point in me doing so? I've spoken about this on a number of occasions and it's never resolved over the phone or via a complaint...what will change now??
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Nadja von Massow 💚🌎 #FBPE
(@nadworks) reported
@virginmedia, no broadband (N10) since yesterday. Flaky connection - connecting/disconnection minute by minute. There's finally a service alert on your website and it says fix to be expected on MONDAY!!! You cannot be serious.
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Mike Moran 💙 - I’m Wearing A Mask 3.5%
(@mmmikemoran) reported
@naomhgallagher @virginmedia PlusNet is probably the cheapest. We’ve been with them for 8 months and no complaints. And their customer service rates well. We tried Virgin a few years ago but after several visits they said there was a 1 metre gap between the cable in the street and the start of our drive.
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Tess 🦔 - fully vaccinated, rocks a mask.
(@violetscrawley) reported
So @virginmedia wants to charge us £165 to disconnect our broadband, even though we don't actually want to disconnect our broadband - we simply want to change the name of the person paying the bills as the person currently doing so is moving out. WTF IS THE CRAP!?