Virgin Media outages and service status in Plympton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Plympton, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 15, 10:53 PM GMT+1.
- TV (72%)
- Internet (22%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plympton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Plympton, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
TV | 3 days ago |
|
Plymouth
|
TV | 3 days ago |
|
Plymouth
|
TV | 4 days ago |
|
Plymouth
|
Internet | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Virgin Media Issues Reports Near Plympton, England
Latest outage, problems and issue reports in Plympton and nearby locations:
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Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
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Martyn King (@Martynking) reported from Plymouth, EnglandAfter a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?
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MOH (@MOH_BIG_D) reported from Plymouth, England@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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Eva_Fan (@eva_fan_uk) reported from Plymouth, England@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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Sam Barker (@_SamBarker_) reported from Plymouth, England@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@thebobhosking @virginmedia All they had to do was swap addresses and activate same equipment at the new house. #customerexperience is awful! Clear security, transfer call, clear security and repeat… over and over, then get cut off or “activated in 30 minutes!” BUT IT ISN’T. #compensation time I think.
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
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Claire Bolitho 💙 (@cabolitho) reported from Plymouth, England@virginmedia it’s of no use telling us all to check our service status because your webpage to do so is down. Any other suggestions? Grateful for @AppleTV while I’m waiting for you to reboot.
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Jordan 🪴 (@Jordan4Instance) reported from Plymouth, EnglandNot the Virgin media service status checker lying to my face during this storm ✋😤
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David Graham (@swdave261066) reported from Plymouth, England@virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.
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Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England@virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!
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Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England@virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia
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Shaun Jacobs (@smjacobs78) reported from Manadon, England@virginmedia your website chat is not brilliant, my mother is trying to downgrade her package as too expensive and the agent when she got through was not helpful at all.. please help her
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Liv (@livs_spamm) reported from Plymouth, England@virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!
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napomember (@Jillnarin) reported from Plymouth, England@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
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Adam Cannan (@AdzC7) reported from Plymouth, England@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, EnglandWhen I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService
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Phil 👨🏻💻 (@philthegreen) reported from Ivybridge, England@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Trickett/Green (@skgreennz) reported@virginmedia But your customer services have take 2 months and they lie
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kerry (@_kerryking_) reported@virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!
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Marcus (@MarcusMarianoo) reported@virginmedia internet issues for 2 weeks now and still no update, very inconsistent when checking service status too, it goes from intermittent to everything ok every few times I check it?
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Kathleen Owen (@Kathlee38871288) reported@jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem
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Hypocrisy Hunter (@HypocrisyHunta) reported@Benleo @virginmedia They've always been ****. Their broadband is down more than the internet in Iran. Toob is way better
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Monapics.com (@Monapics) reported@Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English
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Jake T (@05jake5) reported@jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.
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adrian warren (@apgloria) reported@Benleo @virginmedia They cannot be worse the Vodafone or BT, maybe as bad, but impossible to be worse
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Ted (@tkly57) reported@virginmedia I have had no TV since Thursday morning. Every year your prices go up above the rate of inflation and the is NO improvement in service. I have no reason to stay with Virgin Media.
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Phil the-trucker 🇬🇧 🏴🏴 (@phibel69) reported@Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful