Virgin Media outages and service status in Plympton, England

Problems in the last 24 hours in Plympton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Plympton, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.

City	Problem Type	Report Time
Plymouth	Wi-fi	5 days ago
Plymouth	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Plympton, England

Latest outage, problems and issue reports in Plympton and nearby locations:

• 
  Liv (@livs_spamm) reported 3 minutes ago from Plymouth, England

  @virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!

• 
  Den (@denzisere2) reported 6 minutes ago from Ivybridge, England

  @virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?

• 
  james (@206gtidude1981) reported 8 minutes ago from Plymouth, England

  @virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.

• 
  Steve Prior (@Steve_M_Prior) reported 9 minutes ago from Manadon, England

  @virginmedia any update to internet at PL4 area? Still down.

• 
  Gary Futcher (@gafutch) reported 11 minutes ago from Plymouth, England

  No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.

• 
  Dale Ward (@Dale_Ward_) reported 11 minutes ago from Plymouth, England

  Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.

• 
  Allun Roberts 🇺🇦 (@allunbobroberts) reported 21 minutes ago from Plymouth, England

  @virginmedia DM me and I’ll send you my phone number so you ca. arrange someone who can fix this to ring me, I’m done ringing you , three times and one hang up. Still no joy. If this continues I will cancel my account. Please fix this.

• 
  Admiral Pete (@RanscombePeter) reported 32 minutes ago from Plymouth, England

  @virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.

• 
  nick tasker (@NickTasker70) reported 32 minutes ago from Plymouth, England

  @virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out

• 
  neil dawkins (@oniztiptoes) reported 38 minutes ago from Manadon, England

  @virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.

• 
  David Graham (@swdave261066) reported 38 minutes ago from Plymouth, England

  @virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you

• 
  Sharron Robbie (@FlipflopRobbie) reported 39 minutes ago from Plymouth, England

  Anyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!

• 
  Phil 👨🏻‍💻 (@philthegreen) reported 41 minutes ago from Ivybridge, England

  @AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.

• 
  Charlie Strachan (@CharlieStracha2) reported 43 minutes ago from Manadon, England

  @virginmedia tried calling as my TiVo box has no signal & won’t turn on. Your customer service is not even working 😤

• 
  Sarah Dawe💞 (@chickdawe6) reported 46 minutes ago from Plymouth, England

  @virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia

• 
  Cheryl Lockett (@cheryljlockett) reported 53 minutes ago from Plymouth, England

  @virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?

• 
  Matt Davidson (@MattDavidson_95) reported 55 minutes ago from Plymouth, England

  @virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽

• 
  Allun Roberts 🇺🇦 (@allunbobroberts) reported 55 minutes ago from Plymouth, England

  When I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService

• 
  Martyn King (@Martynking) reported 58 minutes ago from Plymouth, England

  After a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?

• 
  Mark Kirk (@markkirk_01) reported 58 minutes ago from Plymouth, England

  Disappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glenn McDonald (@Gtmcdonald1996) reported 7 minutes ago

  @virginmedia your customer service is shocking. I suggest you get someone to reach out to me and organise a phone call right now. You are very close to losing a customer Shocking!

• 
  entrustTMF (@entrustTMF) reported 8 minutes ago

  @virginmedia Seems fair comment-they aren't sensible! Googled "how effective making complaints to @virginmedia is" and came up with some very negative feedback culminating in: "customer feedback AND regulatory data suggest their handling of complaints is often seen as inadequate" Oh dear🙁

• 
  Asa McGrath (@amcgrath1uk) reported 9 minutes ago

  @virginmedia The issue isn’t time. The issue isn’t that there’s further work. The issue is that it gives out wrong information all the time. Half the time it’s not able to be connected with.

• 
  Alex MacLeod 🌻 (@AlexMacLeod9) reported 10 minutes ago

  @spudbishop666 @virginmedia I was a VM customer for 30 odd years but ditched them recently because of price and customer service. Last price hike took me package to £235 a month. Now with EE at £86 a month for similar TV and broadband package but no landline phone which we didn't use anyway.

• 
  Lynne Devlin (@lynne_devlin) reported 13 minutes ago

  @virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.

• 
  Richard Smith (@rickysmith1965) reported 14 minutes ago

  @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.

• 
  Kevin Blades (@kcblades) reported 14 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?

• 
  Greg O'Connell (Two jabs) (@Gregster29) reported 17 minutes ago

  @virginmedia All I'd like to know is if 2Gb fibre is available for my postcode. The website says yes, Customer service says no. So which is it?

• 
  Monique Bissell (@Neek49) reported 19 minutes ago

  @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise

• 
  entrustTMF (@entrustTMF) reported 20 minutes ago

  @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍