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Virgin Media

Virgin Media outages and service status in Plympton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Plympton, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 12, 6:20 PM GMT+1.
  • 83% Internet (83%)
  • 17% Wi-fi (17%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Plympton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plympton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Plympton, England

The most recent Virgin Media outage reports came from the following cities: Plymouth.

CityProblem TypeReport Time
Plymouth Internet 5 hours ago
Plymouth Internet 4 days ago
Plymouth Internet 9 days ago
Plymouth Wi-fi 12 days ago

Nearby cities with recent reports

Plymouth

2 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Plympton, England

Latest outage, problems and issue reports in Plympton and nearby locations:

  • cabolitho
    Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.

  • donaldandy
    andy (@donaldandy) reported from Plympton, England

    @virginmedia Terrible

  • denzisere2
    Den (@denzisere2) reported from Ivybridge, England

    @virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?

  • navyveteran79
    matelot79 (@navyveteran79) reported from Plymouth, England

    @virginmedia upgraded to one of your Volt bundles January, no access to Netflix since, despite prolific assurances from your WhatsApp Service that it will be sorted and that was 10 days ago, results and actions are more beneficial

  • LeilaNottage
    Leila Nottage (@LeilaNottage) reported from Plymouth, England

    @virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.

  • _SamBarker_
    Sam Barker (@_SamBarker_) reported from Plymouth, England

    As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄

  • 1964panic
    Paul Bray (@1964panic) reported from Plymouth, England

    @MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm

  • jonesy73
    Paul (@jonesy73) reported from Plymouth, England

    @virginmedia Is the broadband not working in Plymouth?

  • livs_spamm
    Liv (@livs_spamm) reported from Plymouth, England

    @virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!

  • colintaylor571
    Colin Taylor (@colintaylor571) reported from Plymouth, England

    Virgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱

  • chickdawe6
    Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England

    @virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!

  • sullivandeej
    Deej Sullivan (@sullivandeej) reported from Plymouth, England

    You never truly know how awful a company is until you try to cancel your services with them and let me tell you @virginmedia are the ******* worst.

  • swdave261066
    David Graham (@swdave261066) reported from Plymouth, England

    @virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please

  • mkocziban
    The tech guy 💙 #NHS (@mkocziban) reported from Plymouth, England

    @virginmedia We've been waiting over an hour on WhatsApp for a reply....#poor

  • 2612kaye
    Kaye Chadwick (@2612kaye) reported from Plymouth, England

    @virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡

  • chickdawe6
    Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England

    @virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia

  • sorcha_b
    Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England

    @virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.

  • Jordan4Instance
    Jordan 🪴 (@Jordan4Instance) reported from Plymouth, England

    Not the Virgin media service status checker lying to my face during this storm ✋😤

  • katestar
    Katie ⚔️ (@katestar) reported from Plymouth, England

    @virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(

  • Jillnarin
    napomember (@Jillnarin) reported from Plymouth, England

    @virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Samet_UK
    Samet (@Samet_UK) reported

    @virginmedia The Wi-Fi hasn’t been working since 1 a.m. It says there’s an outage in the area, but I can’t reach customer service either. There still haven’t been any further updates. There’s no information about when it will be fixed or what’s going on.

  • lovrlwtt
    emma 💜 (@lovrlwtt) reported

    oh my days virgin media had me arguing w a guy in india until i said im closing the account cancel everything was then transferred to a man with a british accent and was trying to make me keep the account and they can get it sorted. funny how that works

  • cheesepudding3
    L.J.C. (@cheesepudding3) reported

    @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

  • clarewo86
    Clare (@clarewo86) reported

    @virginmedia having issues with our internet going offline multiple times a day. Been happening for weeks and just happened again for the 5th time today. What’s happening with the network lately?

  • worleyyy
    Dan Worley (@worleyyy) reported

    @virginmedia You clearly don't take it seriously enough. I've complained multiple times over the last year and because I haven't made a complaint twice in one month you won't do anything and force me to pay a £400 fee to exit my contract. Utter horrendous service!! Worst internet company ever

  • MhMyxacc444
    MH (@MhMyxacc444) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.

  • mattflack90
    Stato (@mattflack90) reported

    @Stsantek @virginmedia contract was up for renewal, new company offered me better terms, told Virgin im leaving, followed the rules on cancelling at end of contract. then got billed again, virgin said id signed up to a new 24mnth deal, couldnt provide evidence, had to go to the ombudsman to cancel it,

  • freispch
    Freispch (@freispch) reported

    Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

  • smithco76
    Colin Smith (@smithco76) reported

    @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads