Virgin Media Outage Report in Tamerton Foliot, Plymouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tamerton Foliot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tamerton Foliot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tamerton Foliot, Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Saltash.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
TV | |
| Plymouth |
Wi-fi | |
| Plymouth |
Total Blackout | |
| Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tamerton Foliot, England
Latest outage, problems and issue reports in Tamerton Foliot and nearby locations:
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Dave Witts
(@DaveWitts) reported
from
Plympton, England
Terrible customer service from @virginmedia today. Wanted £50 to help me resolve a technical issue. Can't wait to get back to sky or BT.
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Nicolimage
(@ShayNicol23) reported
from
Plymouth, England
@virginmedia Apparently so, but it never gets resolved. I gave the last person online a ref no. He didn't know what it related to! More stress.
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I should be on 100mb fibre optic yet when I come to use my internet it plays up and clearly not at the speed it should be especially at a time when there is little demand on your system which is another problem along with two nights when my broadband went down
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Saint\/Ed 🇬🇧
(@edreynolds25) reported
from
Plymstock, England
@virginmedia Don't you think that I have tried that, you are a useless service when it comes to your customers. You make it as difficult as possible for people to access your team, I don't have long left on the contract so I will be shopping around.
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Emma Barrow
(@barrowemma) reported
from
Plympton, England
@virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.
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Nicolimage
(@ShayNicol23) reported
from
Plymouth, England
@virginmedia I've called them over and over, I'm not getting anywhere! Do I have to take this to the ombudsman to get it sorted. 5 hours of trying to sort this isn't working. Broken promises and stress!
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Kate
(@KateMurphy96) reported
from
Plymouth, England
@virginmedia worst customer service. Rang up to leave as price is ridiculous. 20 min wait to be put through and then hung up on. Rang again and suddenly they can’t hear me- say they’ll call back and don’t. Rang again and now closed. Exactly why I’m leaving
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
@virginmedia Hi. Recently received new hub after weeks of intermittent service issues with previous one. Tried to watch Morherland on catch-up tonight and had at least a dozen moments when playback was buffering. Might be a one-off but still annoying!
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Saint\/Ed 🇬🇧
(@edreynolds25) reported
from
Plymstock, England
@virginmedia When I upgraded in December I was told that I had to have it for a minimum of 30 days, I have had that. When I went to cancel I was told that I have to have it for a further 30 days and pay for the extra. I have finished watching what I wanted and don't watch it anymore.
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I doubt you’ll ever resolve any of my problems after all it’s been 6 weeks of me chasing you so you can’t use covid 19 as an excuse for not providing broadband nor for robbing a single parent.
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
Cancelled @virginmedia last week and had a very nice @OpenreachHelp engineer come fit my new broadband cos they're paying full wages to any employee self isolating I will never forget which companies did the right thing during #Covid_19 and neither will my purse
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Sean Hynes
(@Sean_Hynes97) reported
from
Plympton, England
@KyleGatfield97 Virgin media is down mate gutted 😔
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EZZA
(@erinchelseytayl) reported
from
Plymouth, England
@virginmedia someone broke into our student accommodation and stole our internet router. We have deadlines on Friday & the letting company isn’t taking this seriously please help us out. We need internet.
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Saint\/Ed 🇬🇧
(@edreynolds25) reported
from
Plymstock, England
@virginmedia Have you actually ever phoned the team before, it is a nightmare and the people you speak to don't care about the customer. They were all singing happy birthday to a colleague in the background before and were unapologetic when I asked for a bit of quiet so that I could hear.
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Server overload is one of the most frequent reasons but never a solution
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Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Repeatedly reported the 9 till 11 pm broadband issue when everyone here gets thrown offline or buffered and not just my household others in my locality to. Been fobbed off and no action has ever been taken to investigate and repair. You hide behind 'only 100meg provider'
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Rose MacInnes
(@rosemacinnes1) reported
from
Plymouth, England
@virginmedia Still got the same problem, I shall try this evening it maybe quieter.
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Mechelle Rowe
(@MechelleRoweJ) reported
from
Plympton, England
@virginmedia terrible customer service today. Wifi & TV service down since yesterday. Told no fault by overseas call handler. Unacceptable! #broadband #cablemanagement #tv #virginmedia #poorcustomerservice #customerservice #WiFi #sadcustomer @MoneySavingExp
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Saint\/Ed 🇬🇧
(@edreynolds25) reported
from
Plymstock, England
@VirginMedia just tried to cancel BT sports from today and was told that I have to have it for another 30 days and pay for it also, I want it cancelled today. You do everything to make life difficult for your customers, you will be losing another customer at this rate.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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(@optimusjrprime) reported
@virginmedia yes when the area issue was supposedly fixed I got a message to restart my equipment so I held it down for 60 seconds. wifi works flawlessly up until 7.25pm daily. before, it would cut out and come back with packet loss, now after the fix it’s just packet loss.
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Josh Bean
(@joshbean1991) reported
@virginmedia you seriously need to sort your **** out , pay a premium for fast broadband that a rarely seem to get , think I’d be better off getting my old dial up router out the loft #fuckinguseless #virginmedia
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Shaun_Red5
(@shaun_h80) reported
@virginmedia WiFi crashed near the end of #strangerthingsseason4 finale. You total piece of crap ****. @SkyUK we are coming your way
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Leanda McCann
(@leanda1978) reported
@JosieH86 @virginmedia This is my story too! Or I get cut off. Or I spend an hour waiting to speak to someone!! If I can apply for this service online why can’t I cancel@it online!!
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Suleman Motala
(@sulemotala) reported
@virginmedia Yes but services was already there as my parents still had virgin media so I’m losing out. Where’s customer service when u need it
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Ian G
(@Iang1969) reported
@virginmedia Ok but the cables are fine as I've plugged the bedroom box into it and it works. It doesn't take Stephen Hawkins to work out the issue by process of elimination that the box is faulty
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Lord of no rings
(@NotUrrM8) reported
@virginmedia why does your internet let me down all the down? Got home to watch ITV but I'm here waiting for it to buffer
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Michael Emmerson
(@mickemmo) reported
@1Hanmdd @virginmedia I left Sky many years ago n Because Sky were poor and Virgin better but completely reversed. Can’t fault Sky sevice
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Jody Stone
(@jodystone84) reported
@virginmedia Great I'll spend another 9 hours on the phone getting cut off & messaging you, like today to get nowhere. I bet after the 14 days cooling off period has past someone finally answer my call /reply to my message. Complete joke. Honestly people don't sign up customer service is zero
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Dawn
(@friendfreezone) reported
@virginmedia No help there. Had sporadic wifi yesterday. None again today but that link says no issues!