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Virgin Media

Virgin Media outages and service status in Saltash, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saltash, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 15, 10:53 PM GMT+1.
  • 72% TV (72%)
  • 22% Internet (22%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltash, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saltash, England

The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.

CityProblem TypeReport Time
Plymouth TV 3 days ago
Plymouth TV 4 days ago
Plymouth TV 4 days ago
Plymouth Internet 4 days ago
Plymouth TV 4 days ago
Plymouth TV 4 days ago

Nearby cities with recent reports

Plymouth

25 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltash, England

Latest outage, problems and issue reports in Saltash and nearby locations:

  • Steve_M_Prior
    Steve Prior (@Steve_M_Prior) reported from Manadon, England

    @virginmedia any update to internet at PL4 area? Still down.

  • Jordan4Instance
    Jordan 🪴 (@Jordan4Instance) reported from Plymouth, England

    Not the Virgin media service status checker lying to my face during this storm ✋😤

  • FlipflopRobbie
    Sharron Robbie (@FlipflopRobbie) reported from Plymouth, England

    Anyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!

  • mikepitchestog
    Mike Pitches (@mikepitchestog) reported from Plymouth, England

    @virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'

  • cabolitho
    Claire Bolitho (@cabolitho) reported from Plymouth, England

    @virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?

  • sorcha_b
    Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England

    @virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?

  • Iacobus35
    Ines Lopes (@Iacobus35) reported from Plymouth, England

    @virginmedia isn't the costumer fault you don't up date the list of shops do that service. You guys are very complicated. Really are. Keep it simple.

  • smjacobs78
    Shaun Jacobs (@smjacobs78) reported from Manadon, England

    @virginmedia your website chat is not brilliant, my mother is trying to downgrade her package as too expensive and the agent when she got through was not helpful at all.. please help her

  • rjonesplymouth
    Ray Jones (@rjonesplymouth) reported from Plymouth, England

    Virgin @virginmedia log on procedures drive me crazy. Passwords 8-10 chars only, no special chars, and no show password facility. Very poor compared with most other organisations.

  • RanscombePeter
    Admiral Pete (@RanscombePeter) reported from Plymouth, England

    @virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.

  • RanscombePeter
    Admiral Pete (@RanscombePeter) reported from Plymouth, England

    @virginmedia Yes I have it and in the rooms I cannot get it the readings are poor

  • 2612kaye
    Kaye Chadwick (@2612kaye) reported from Plymouth, England

    @virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡

  • allunbobroberts
    Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England

    @thebobhosking @virginmedia All they had to do was swap addresses and activate same equipment at the new house. #customerexperience is awful! Clear security, transfer call, clear security and repeat… over and over, then get cut off or “activated in 30 minutes!” BUT IT ISN’T. #compensation time I think.

  • sorcha_b
    Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England

    @virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...

  • Jess_Reynolds31
    Jessica Reynolds (@Jess_Reynolds31) reported from Plymstock, England

    @virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot

  • chickdawe6
    Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England

    @virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!

  • katestar
    Katie ⚔️ (@katestar) reported from Plymouth, England

    @virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?

  • donaldandy
    andy (@donaldandy) reported from Plympton, England

    Been sat on the phone for 40 minutes now trying to cancel my @virginmedia broadband 😡😡😡

  • 206gtidude1981
    james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I should be on 100mb fibre optic yet when I come to use my internet it plays up and clearly not at the speed it should be especially at a time when there is little demand on your system which is another problem along with two nights when my broadband went down

  • smjacobs78
    Shaun Jacobs (@smjacobs78) reported from Plymstock, England

    @virginmedia I understand its not appropriate on here.. i have already asked my mother to call you next week, i hope you can’t suitably help her as the cost of her contract is almost as much as i pay with a competitor and i have a lot more in terms of contract and VM isnt available here.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lionking2014
    Martin (@lionking2014) reported

    @tracy_s1 @virginmedia yes same, says "intermittent signal" issue

  • pirate1100
    Pirate (@pirate1100) reported

    @Benleo @virginmedia @virginmedia are terrible, I stopped the television & phone package years ago because of bad customer service. I only have the broadband now & although the broadband is really good the price is extortionate if you don’t keep signing up to a contract, so I’ll be cancelling that.

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    @virginmedia you told me there was an issue with my 360 tv box and said would send me a replacement. You sent me a stream box that doesn't record tv and not what I pay for or want.... and no one answers the phone

  • grancake
    cclinton.! (@grancake) reported

    @virginmedia I cannot access,any apps what is going on fault after fault every single day refunds are due or joining a new network disgusting

  • 05jake5
    Jake T (@05jake5) reported

    @jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.

  • technicslover
    Technicslover (@technicslover) reported

    @Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.

  • Mat_Man_Miracle
    Andy Nightingale (@Mat_Man_Miracle) reported

    @Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.

  • Badmeetsart197
    Luke Flatley (@Badmeetsart197) reported

    @AaronHudsonUK @virginmedia My box is flashing blue and its down

  • JohnFinnig13970
    John Finnigan (@JohnFinnig13970) reported

    @Benleo @virginmedia About 15 years ago I sent them 25 emails in a month to customer service regarding my internet drop outs. The day before I was due to switch they called me, he said it's my job to convince you to stay. Told him about the emails and it was too little too late. He agreed and hung up

  • stendec6
    Στενδεκ (@stendec6) reported

    @virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.