Virgin Media service status in Saltash, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Saltash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saltash, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 3 days ago |
|
Plymouth
|
Internet | 5 days ago |
|
Plymouth
|
Internet | 6 days ago |
|
Plymouth
|
Internet | 6 days ago |
|
Plymouth
|
Wi-fi | 8 days ago |
|
Plymouth
|
Internet | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Saltash, England
Latest outage, problems and issue reports in Saltash and nearby locations:
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Numbers (UK) ltd. (@NumbersUKLtd) reported from Saltash, England@virginmedia can you give me an update on the internet issues in Plymouth?
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dianne kellett (@kellett_dianne) reported from Plymstock, England@virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!
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Jordan 🪴 (@Jordan4Instance) reported from Plymouth, EnglandAny chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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💉😷🇪🇺🇬🇧 Mark Smith 🇬🇧🇪🇺😷💉 (@DaisyHeifer) reported from Plymouth, England@virginmedia down in Plymouth again...🙄
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Mike Pitches (@mikepitchestog) reported from Plymouth, England@virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'
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Gary Futcher (@gafutch) reported from Plymouth, England@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Mark Kirk (@markkirk_01) reported from Plymouth, EnglandDisappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
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Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England@virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia
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Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England@virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.
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nick tasker (@NickTasker70) reported from Plymouth, England@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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Jessica Reynolds (@Jess_Reynolds31) reported from Plymstock, England@virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot
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Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England@virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...
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evolving suns audio (@EvolvingSuns) reported from Plymouth, England@virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please
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Richard Aston (@Randombeats) reported from Lee Mill Bridge, England@virginmedia Thanks, will we automatically be credited for loss of service?
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James Smith (@RUTrainingToday) reported from Plympton, England@marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.
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Sarah Dawe💞 (@chickdawe6) reported from Plymouth, England@virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!
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Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
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Paul (@jonesy73) reported from Plymouth, England@virginmedia Is the broadband not working in Plymouth?
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Mike Pitches (@mikepitchestog) reported from Plymouth, England@virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠
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Burrington (@BurringtonPhil) reported from Plympton, England@virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Cassidy (@scottycass88) reported@virginmedia left in limbo and everything your customer service team is all bollocks. Were .enter to be connected today and because of a **** up on your part we are stuck with no broadband till mid january. Happy Christmas my arse. Useless.
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Steve 🐍 (@sonysteve1) reported@zacbowden @windowscentral @virginmedia Virgin media’s hubs are total shite . And should not be installed. I’ve turned mine into a modem and now use a mesh 6 router . Problem solved .
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DT (@davetainton) reported@virginmedia I’ve been trying to get help from your chat but after about 5 days of being asked if I’m the account holder 10 times and speaking to 8 people I’m getting nowhere.. anyone able to help
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RThomas (@Mr_RThomas) reported from Lambeth, England@virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX
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Elizabeth McCafferty (@ElizabethMcCaf8) reported@virginmedia are an absolute joke on hold for 30mins for the thousandth time for the advisor to hang up 🤬 sick of having no service we pay good money for
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Zac Bowden (@zacbowden) reported@sonysteve1 @windowscentral @virginmedia I do the same. That doesn't help if the ISP isn't providing the service bit though
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HelenB (@HelenB50535129) reported@virginmedia what absolute shambolic customer service- gave req notice..as I’ve moved, called 6 times & still no further forward, even had a staff member cancel my disconnection,4 calls tonight,cut off twice& put on hold for 22 mins just before you close, guess what,still no help
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Zac Bowden (@zacbowden) reported@virginmedia Your site says there are no known issues. My Internet is now totally dead.
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abbywilkesphotography (@abbywilkes) reported@virginmedia @Nikkicf80 Constantly, CONSTANTLY dropping out. Not a happy customer amd we have hub4....
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John (exocet861) (@turner8619) reported@virginmedia Nope nothing I've had no tangible correspondence from you guys just my phone calls my messages my never ending being passed around