Virgin Media Outage Report in Saltash, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Saltash, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, Torpoint and Saltash.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Wi-fi | |
| Plymouth |
Total Blackout | |
| Plymouth |
Total Blackout | |
| Plymouth |
TV | |
| Plymouth |
Wi-fi | |
| Torpoint |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltash, England
Latest outage, problems and issue reports in Saltash and nearby locations:
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Liv
(@livs_spamm) reported
from
Plymouth, England
@virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia Yes I have it and in the rooms I cannot get it the readings are poor
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andy
(@donaldandy) reported
from
Plympton, England
@virginmedia Terrible
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.
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Paul
(@jonesy73) reported
from
Plymouth, England
@virginmedia Is the broadband not working in Plymouth?
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@SophieEB @virginmedia There awful company
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.
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Rowe-NET
(@RoweNET_SW) reported
from
Plymouth, England
@ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Neil Chilcott
(@npchilcott) reported
from
Torpoint, England
@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Any chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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Liv
(@livs_spamm) reported
from
Plymouth, England
@virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!
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Gary Holder
(@chuckholder) reported
from
Plymouth, England
@virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.
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Dominic
(@CorkDominic) reported
from
Plymouth, England
@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BeeScape
(@Bee_Scape) reported
@virginmedia An old broadband account I closed two years ago. I have raised a second ticket. Hopefully this one will be actioned. It is a strange fix asking people to create new email address.
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✨lauren✨
(@lozzaa15) reported
@virginmedia It’s 2022 & I work from home, fix my wifi ffs!!!
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Nigel Adams
(@nadams123) reported
@virginmedia Yes I’ve checked the service checker and it’s come back with no faults showing
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Craig
(@CraigH0151) reported
@virginmedia tried calling. After an hour waiting was cut off. Tried live chat. Twice I’ve been left unanswered after my chat being passed to a different team. Please sort this out otherwise I’m cancelling my service with yourself. Awful, frustrating experience.
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Nigel Adams
(@nadams123) reported
@virginmedia Done all that and saying no issues I’ve got no phone line and no power at all to my hub
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Kevin Cooper
(@mrkevincooper) reported
@virginmedia You are supposed to be telling us when it's fixed. Given up on Internet and TV this evening, both unusable. Its not working for anyone affected and has been that way for over a week
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Andrina Parkes
(@Andrini86) reported
@virginmedia Hi i have another issue with my bill for this month i was told that my bill would be in credit this month as i had paid £75 last month due to a system error and my discount not being applied my bill this month is £2.85 i want to check my credit is being applied correctly
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Leanne Brooks ♡
(@Leanne_bx) reported
@virginmedia I've tried all this and it's just not working. Please help. I need to check the account before the payment comes out.
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whipflip
(@the5belovedones) reported
@virginmedia I have tried everything your customer reps on the phone have told me to do
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Bellster ✌️
(@bellster1981) reported
@virginmedia Originally 1Gig with 360 box and an o2 sim card (I didn’t want tv or sim) but was advised ‘we have to sell you these’ for £54. Order went wrong never processed then reverted me back to 500mb but signed me into new contract for a further 18 months which is incorrect….