Virgin Media Outage Report in Saltash, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saltash, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltash, England
Latest outage, problems and issue reports in Saltash and nearby locations:
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Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
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MOH
(@MOH_BIG_D) reported
from
Plymouth, England
@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ
(@CallumXGames) reported
from
Plymstock, England
I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!
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Adam Cannan
(@AdzC7) reported
from
Plymouth, England
@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit
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Self-Iso jonesy
(@jonesy73) reported
from
Plymouth, England
@virginmedia We still have outage issues in Plymouth.
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Anyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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Martin Calvert
(@martin2424) reported
from
Liskeard, England
@virginmedia On phone for 5hrs &14mins and counting to 5 dpts going round in circles trying to solve a problem that no one wants to acknowledge but quick to cut me off! Huge difference in advice, empathy & comprehension of a unique problem. #listen #cantcomplain @BBCWatchdog
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Oliver Swaby
(@OliverSwaby1) reported
from
Plympton, England
@virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown
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Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media’s network is sucking today, C’mon sort it out! #virginmedia
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napomember
(@Jillnarin) reported
from
Plymouth, England
@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
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james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ᴄᴏʟ
(@ColSafc86) reported
@MrNickKnowles @virginmedia @VodafoneUK He's just been put on a training course with them, so far half have supposedly already left but come to take his first live calls, took over a hour to try and help them, but was unable to sort it for them, but they're getting inexperienced people to deal with these situations.
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**** off summer
(@_laynaw) reported
@virginmedia the whole process seems to be predicated on the idea that the issue is on the customer's end when it rarely is, people tend to not touch their equipment once its working
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Niamh McEnhill
(@Niamhmcenhill) reported
@virginmedia poor connection again and only option is to upgrade. Not great
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G Matheson
(@GMatheson5) reported
@virginmedia Yes - that's the page we both visited before we left. According to the info all was OK. BUT WE COULD NOT RECEIVE CALLS FIR FIVE WEEKS. The excused we had from customer support 'a worldwide roaming outage' were just ridiculous
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Hozzer
(@Hozzer3) reported
@MrNickKnowles @virginmedia I had to move house due to landlord not renewing lease, only house we could get couldn’t get VM, they wanted £300 because I’d cancelled before the end of agreement, because contract is to supply the person not property, will never get VM again
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ᴄᴏʟ
(@ColSafc86) reported
@MrNickKnowles @virginmedia @VodafoneUK Nope you took that out of context before your followers come onto me & bully me(I stated my bro was having a difficult time dealing with customers having just started, so put in the deep end so to speak & I don't know their reasons for their payment issues not just bereavements)
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A
(@MoistMrSheen) reported
@virginmedia Can you please explain why your internet is still so ******* bad after months of me complaining? Where is the engineer that was supposed to fix the problem? Are you a service provider or a circus? It's beyond ridiculous at this point.
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Paul
(@Since18891) reported
@virginmedia Hi! My Virgin Media cable broadband is down in Norwich. Do you have any idea when it will be fixed? (I've done all the usual tests, etc.)
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Just Wayne🇬🇧🏳️🌈🇺🇸
(@BesarmeElCulo) reported
@virginmedia Should have been £25 without some fake discount, Vodafone is.... 7 years with Virgin, no customer loyalty
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Paul Jukes A874036
(@UnicornRunning) reported
@virginmedia I haven't had time, I got the information required by turning off WiFi. I don't know how the forum users can help as the Hub 4 is locked to Virgin's DNS as far as I understand. I've reported it as a safe site but the race is tonight anyway.