Virgin Media Outage Report in Saltash, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saltash, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltash, England
Latest outage, problems and issue reports in Saltash and nearby locations:
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ro⁷ ⟭⟬🐋
(@ymonorosa) reported
from
Plymouth, England
My Internet keeps dropping out 😭😭😭 @virginmedia poor service
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Anyone else living / working in PL3 area of #Plymouth & struggling with the shocking @virginmedia service? No internet yet again- so another lost day of not being able to work from home properly, cancelled meetings/no email ..just been told they will have us re connected at 1855!
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Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media’s network is sucking today, C’mon sort it out! #virginmedia
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MOH
(@MOH_BIG_D) reported
from
Plymouth, England
@NETGEARgaming @NETDUMA could I get some uk based help please? I have put my XR500 into IPv6 tunnelling as I am with virgin media this is connected to my Xbox one S for two years almost I have had the same set up as it works better gaming wise, I unplugged my Xbox 1/2
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
Well either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia I think you need to remember in this day and age, upload speed and reliability is equally if not more important to a lot of customers. My download speed never dropped last night.. upload was terrible so had to cancel.. 😔
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia @ruskin147 They never answer the phone either do not care
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Kaye Chadwick
(@2612kaye) reported
from
Plymouth, England
@virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.
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Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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CALLUM❌GAMES
(@CallumXGames) reported
from
Plymstock, England
@virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?
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ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ
(@CallumXGames) reported
from
Plymstock, England
I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!
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napomember
(@Jillnarin) reported
from
Plymouth, England
@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
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Adam Cannan
(@AdzC7) reported
from
Plymouth, England
@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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Martin Calvert
(@martin2424) reported
from
Liskeard, England
@virginmedia On phone for 5hrs &14mins and counting to 5 dpts going round in circles trying to solve a problem that no one wants to acknowledge but quick to cut me off! Huge difference in advice, empathy & comprehension of a unique problem. #listen #cantcomplain @BBCWatchdog
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Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
I’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Cruise
(@IanCCruise1972) reported
Another day. Anothe @virginmedia internet outage. How can I work from home with this poor service?
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daniel edmunds
(@danieledmunds4) reported
@virginmedia why am I paying over £150 for such a shocking internet service
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Sly
(@Sly1036) reported
@virginmedia did you have an outage for around 10 minutes in West London today about 13:30? Loss of Broadband and Land Line.
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Customer Service
(@vmbusinesshelp) reported
@Oracle_AI @vmbusiness Hi there. Sorry to hear your service has been down. Please contact our Faults team on 0800 052 0800 option 1 then 3 for an update on this. Thanks.
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Jay's Space
(@jays_space3) reported
Getting out of an escape room is easy compared to trying to cancel services with Virgin Media.
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Steve Hammal
(@hammal6474) reported
@virginmedia No, I already cancelled the DD with my bank and I won't be becoming a Virgin Media customer. I'm far too busy to be messed around which is what you obvs do to customers.The call to Pre-Install where I stated I*ve cancelled got cut off.I've stated it here.End of contract
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RegularCapital
(@RegularTweetsUK) reported
@virginmedia Technical fault in DY5 (Brierley Hill), internet has been off all day and a loss of channels. You said you will fix this by 10.50am, now its saying 9.15pm.
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NatalieR90
(@R90Natalie) reported
@virginmedia leaving a home without internet and means of income for 5 days! Outraged with the customer care, complaints policy and overall lack of empathy. @richardbranson your employees have zero people skills or empathy. Avoid @virginmedia at all costs, shocking service!
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Joanne Fallon
(@Jo8Pink) reported
from
Macclesfield, England
@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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NatalieR90
(@R90Natalie) reported
@virginmedia Hub3 and no lights are showing. As explained on the phone, the router is broken. It has been playing up for days and now not working at all.