Virgin Media

Virgin Media Outage Report in Saltash, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltash, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saltash, Cornwall, England 03/16/2025 06:20

March 16: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saltash, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth TV
United KingdomPlymouth Internet
United KingdomPlymouth Wi-fi
United KingdomPlymouth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltash, England

Latest outage, problems and issue reports in Saltash and nearby locations:

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I should be on 100mb fibre optic yet when I come to use my internet it plays up and clearly not at the speed it should be especially at a time when there is little demand on your system which is another problem along with two nights when my broadband went down

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.

  • Dale_Ward_ Dale Ward (@Dale_Ward_) reported from Plymouth, England

    Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.

  • PsychoUKNas666 PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported from Plymouth, England

    @virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown

  • _SamBarker_ Sam Barker (@_SamBarker_) reported from Plymouth, England

    As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄

  • PsychoUKNas666 PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported from Plymouth, England

    Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I doubt you’ll ever resolve any of my problems after all it’s been 6 weeks of me chasing you so you can’t use covid 19 as an excuse for not providing broadband nor for robbing a single parent.

  • swdave261066 David Graham (@swdave261066) reported from Plymouth, England

    @virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please

  • swdave261066 David Graham (@swdave261066) reported from Plymouth, England

    @virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you

  • CallumXGames ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ (@CallumXGames) reported from Plymstock, England

    I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!

  • Tony_Reynolds62 Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England

    @virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .

  • jonesy73 Self-Iso jonesy (@jonesy73) reported from Plymouth, England

    @virginmedia We still have outage issues in Plymouth.

  • Tony_Reynolds62 Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England

    @virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.

  • barrowemma Emma Barrow (@barrowemma) reported from Plympton, England

    @virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.

  • 206gtidude1981 james (@206gtidude1981) reported from Plymouth, England

    @virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.

  • OliverSwaby1 Oliver Swaby (@OliverSwaby1) reported from Plympton, England

    @virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown

  • Jillnarin napomember (@Jillnarin) reported from Plymouth, England

    @virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬

  • tuckwell_josh Josh Tuckwell (@tuckwell_josh) reported from Plymouth, England

    Virgin media going down on me just like my uni grade #virginmedia

  • relovedreams Lil'oldme (@relovedreams) reported from Plymouth, England

    @virginmedia Server overload is one of the most frequent reasons but never a solution

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dorries10987464 Dorries (@Dorries10987464) reported

    @virginmedia I have had NO internet connection ALL AFTERNOON. Have rebooted hub many times and still NOTHING!!!! HELP

  • Steen_oh Tom (@Steen_oh) reported

    @virginmedia @virginmedia It says it's fine however it's dropped 4 times today, twice whilst speaking to a customer. Useless

  • Sharon_Richards Sharon Richards (@Sharon_Richards) reported

    @virginmedia shocking customer service - can not get through to an operator - tried 4 times on hold and then cut off each time before being answered - terrible service

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @andbax38 @vmbusiness Hello! Thank you for reaching out. We are aware that there’s problem with our services effecting Static IP customers. Our team’s working on it to resolve it as soon as possible. Apologies for any inconvenience. You can DM @vmbusinesshelp for further support. Thanks

  • krystofereve Krystofer (@krystofereve) reported

    @vmbusinesshelp @virginmedia Why do you not communicate with us? Your only text was this morning telling us you're there to help. Then nothing all day. What are you going to do to improve your communication?

  • lilmissboss_x o_O (@lilmissboss_x) reported

    @luvNmusik_ @virginmedia @SouthamptonFC Their customer service is horrendous. They only care about new customers not their loyal existing customers. Going around in circles with their team. They don’t do what they say they will and leave us without internet. Avoid.

  • DerrenM_cap_hpi Derren Martin (@DerrenM_cap_hpi) reported

    @virginmedia We get WiFi issues at least every week. Are u trying to wind me up?

  • EmilyMiller2212 Emily Miller (@EmilyMiller2212) reported

    @virginmedia Have spent hours across 3 months including 4 hours today speaking to various people at your call centres and keep being told different things e.g. construction issues

  • HumphreyPlugg_ Bryan (@HumphreyPlugg_) reported

    @virginmedia Intermittent broadband in B30 and when it’s briefly working only max 30 on 100mbps contract. Spoke with neighbours all having same issue. I have tried all the advice on your website with no success. Can you update please?

  • carolyn42131974 carolyn (@carolyn42131974) reported

    @virginmedia Yep did all that last month last time at my mums, the honest truth is vm is a rubbish Internet provider, and cannot provide the service that it advertises on the tv. And as for property differences, how come I had the same issues when I had vm and don't now with talktalk?