Virgin Media Outage Report in Saltash, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Saltash, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltash, England
Latest outage, problems and issue reports in Saltash and nearby locations:
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I should be on 100mb fibre optic yet when I come to use my internet it plays up and clearly not at the speed it should be especially at a time when there is little demand on your system which is another problem along with two nights when my broadband went down
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.
-
Dale Ward
(@Dale_Ward_) reported
from
Plymouth, England
Virgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.
-
PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
@virginmedia you are not working hard enough to fix your broadband why we are paying so much money for not receiving any service that we pay for #VirginMediaDown
-
Sam Barker
(@_SamBarker_) reported
from
Plymouth, England
As a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄
-
PsychoUKNas666 #GamerNotAHater
(@PsychoUKNas666) reported
from
Plymouth, England
Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I doubt you’ll ever resolve any of my problems after all it’s been 6 weeks of me chasing you so you can’t use covid 19 as an excuse for not providing broadband nor for robbing a single parent.
-
David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia I have been waiting since 16.15pm for someone to answer my query that I have asked, on your webchat. Could someone help. Please
-
David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Good Morning. My name is David Graham. I am still waiting for 1 of your customer advisors to contact me ref my bill. I have been waiting since yesterday. Could you let me know whats happening. Thank you
-
ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ
(@CallumXGames) reported
from
Plymstock, England
I wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!
-
Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
-
Self-Iso jonesy
(@jonesy73) reported
from
Plymouth, England
@virginmedia We still have outage issues in Plymouth.
-
Tony Reynolds
(@Tony_Reynolds62) reported
from
Plymouth, England
@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
-
Emma Barrow
(@barrowemma) reported
from
Plympton, England
@virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m still having problems just wish your call centre would sort the ongoing issues out that have been present since 20th March.
-
james
(@206gtidude1981) reported
from
Plymouth, England
@virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.
-
Oliver Swaby
(@OliverSwaby1) reported
from
Plympton, England
@virginmedia WiFi went down. TV and Telephone still working. Realistically we only need the WiFi ffs #virginmediadown
-
napomember
(@Jillnarin) reported
from
Plymouth, England
@virginmedia once again internet is down . In the middle of working meeting ! This has happened a number of times now !! 🤬
-
Josh Tuckwell
(@tuckwell_josh) reported
from
Plymouth, England
Virgin media going down on me just like my uni grade #virginmedia
-
Lil'oldme
(@relovedreams) reported
from
Plymouth, England
@virginmedia Server overload is one of the most frequent reasons but never a solution
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dorries
(@Dorries10987464) reported
@virginmedia I have had NO internet connection ALL AFTERNOON. Have rebooted hub many times and still NOTHING!!!! HELP
-
Tom
(@Steen_oh) reported
@virginmedia @virginmedia It says it's fine however it's dropped 4 times today, twice whilst speaking to a customer. Useless
-
Sharon Richards
(@Sharon_Richards) reported
@virginmedia shocking customer service - can not get through to an operator - tried 4 times on hold and then cut off each time before being answered - terrible service
-
Customer Service
(@vmbusinesshelp) reported
@andbax38 @vmbusiness Hello! Thank you for reaching out. We are aware that there’s problem with our services effecting Static IP customers. Our team’s working on it to resolve it as soon as possible. Apologies for any inconvenience. You can DM @vmbusinesshelp for further support. Thanks
-
Krystofer
(@krystofereve) reported
@vmbusinesshelp @virginmedia Why do you not communicate with us? Your only text was this morning telling us you're there to help. Then nothing all day. What are you going to do to improve your communication?
-
o_O
(@lilmissboss_x) reported
@luvNmusik_ @virginmedia @SouthamptonFC Their customer service is horrendous. They only care about new customers not their loyal existing customers. Going around in circles with their team. They don’t do what they say they will and leave us without internet. Avoid.
-
Derren Martin
(@DerrenM_cap_hpi) reported
@virginmedia We get WiFi issues at least every week. Are u trying to wind me up?
-
Emily Miller
(@EmilyMiller2212) reported
@virginmedia Have spent hours across 3 months including 4 hours today speaking to various people at your call centres and keep being told different things e.g. construction issues
-
Bryan
(@HumphreyPlugg_) reported
@virginmedia Intermittent broadband in B30 and when it’s briefly working only max 30 on 100mbps contract. Spoke with neighbours all having same issue. I have tried all the advice on your website with no success. Can you update please?
-
carolyn
(@carolyn42131974) reported
@virginmedia Yep did all that last month last time at my mums, the honest truth is vm is a rubbish Internet provider, and cannot provide the service that it advertises on the tv. And as for property differences, how come I had the same issues when I had vm and don't now with talktalk?