Virgin Media outages and service status in Saltash, England

Problems in the last 24 hours in Saltash, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltash, England

The most recent Virgin Media outage reports came from the following cities: Plymouth.

City	Problem Type	Report Time
Plymouth	Internet	1 day ago
Plymouth	Wi-fi	3 days ago
Plymouth	E-mail	8 days ago
Plymouth	Wi-fi	10 days ago
Plymouth	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltash, England

Latest outage, problems and issue reports in Saltash and nearby locations:

• 
  PsychoUKNas666 #GamerNotAHater (@PsychoUKNas666) reported 55 seconds ago from Plymouth, England

  Dear @virginmedia you better fix your shit or give us free months of Internet cause this is not on !!! I had enough of paying premium price for Non Premium Service !!!! #VirginMediaFixYourShit

• 
  Martyn King (@Martynking) reported 3 minutes ago from Plymouth, England

  After a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?

• 
  Allun Roberts 🇺🇦 (@allunbobroberts) reported 5 minutes ago from Plymouth, England

  @virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.

• 
  Ines Lopes (@Iacobus35) reported 10 minutes ago from Plymouth, England

  @virginmedia My problem is not my account, my problem is I don't have any service at moment, not TV, phone, or Internet, and I need wait until 29tg to have a engineer come in that is my problem.

• 
  Paul Bray (@1964panic) reported 13 minutes ago from Plymouth, England

  @MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm

• 
  neil dawkins (@oniztiptoes) reported 13 minutes ago from Tamerton Foliot, England

  @virginmedia thanks most seems to be ok. one issue when I select searches or load pages it seems to fail to connect about 30% of the time any ideas ?

• 
  Allun Roberts 🇺🇦 (@allunbobroberts) reported 14 minutes ago from Plymouth, England

  When I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService

• 
  Deej Sullivan (@sullivandeej) reported 14 minutes ago from Plymouth, England

  After over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.

• 
  Darren Platt (@DarrenPlatt10) reported 20 minutes ago from Plymouth, England

  @virginmedia is there connection issues in Plymouth today ? Status check stats all is fine but no internet connection for hours ??

• 
  Kaye Chadwick (@2612kaye) reported 22 minutes ago from Plymouth, England

  @virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡

• 
  Admiral Pete (@RanscombePeter) reported 24 minutes ago from Plymouth, England

  @virginmedia Yes I have it and in the rooms I cannot get it the readings are poor

• 
  nick tasker (@NickTasker70) reported 24 minutes ago from Plymouth, England

  @virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out

• 
  Numbers (UK) ltd. (@NumbersUKLtd) reported 31 minutes ago from Saltash, England

  @virginmedia can you give me an update on the internet issues in Plymouth?

• 
  Ray Jones (@rjonesplymouth) reported 32 minutes ago from Plymouth, England

  Virgin @virginmedia log on procedures drive me crazy. Passwords 8-10 chars only, no special chars, and no show password facility. Very poor compared with most other organisations.

• 
  Troy Ferguson-Rea (@TroyRe4) reported 33 minutes ago from Manadon, England

  @virginmedia Here we go again - Internet up and down again and TV also having issues!!!!

• 
  Sharron Robbie (@FlipflopRobbie) reported 40 minutes ago from Plymouth, England

  Come on @virginmedia .....another wasted afternoon with no #internet yet again but when I visit your site to check why they may be a problem I am told no issues detected in Plymouth ! This is getting to be a regular occurrence 😫

• 
  Gary Futcher (@gafutch) reported 40 minutes ago from Plymouth, England

  @virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.

• 
  Matt Davidson (@MattDavidson_95) reported 41 minutes ago from Plymouth, England

  @virginmedia shocking customer service. Trying to sort / discuss my current plan with you on WhatsApp (as no one’s free to call me) and now not receiving a response 👍🏽

• 
  Mike Pitches (@mikepitchestog) reported 49 minutes ago from Plymouth, England

  @virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'

• 
  Sarah Byrne 💙 (@sorcha_b) reported 57 minutes ago from Plymouth, England

  @virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported 45 seconds ago

  Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 2 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…

• 
  Irate_Jobbie (@Irate_Jobbie) reported 6 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Alison Baines (@AlisonBaines4) reported 8 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Ed Bodey (@eboders) reported 10 minutes ago

  @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

• 
  Steven Adams (@StevenAdams2) reported 11 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  James (Jim) Naismith (@JHNaismith) reported 11 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Tom J Jarvis (@TomJJarvis) reported 12 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Alan Wright 🦫 (@Alanw47) reported 14 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

• 
  meg (@MeganJuliaaa_) reported 17 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie