Virgin Media Outage Report in Saltash, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saltash, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltash, England
Latest outage, problems and issue reports in Saltash and nearby locations:
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@ktrbhx @virginmedia Yeah mine went down about 9.10am :( really annoying as I can't do any work without it.
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠
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Claire Bolitho 💙
(@cabolitho) reported
from
Plymouth, England
@virginmedia it’s of no use telling us all to check our service status because your webpage to do so is down. Any other suggestions? Grateful for @AppleTV while I’m waiting for you to reboot.
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia isn't the costumer fault you don't up date the list of shops do that service. You guys are very complicated. Really are. Keep it simple.
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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Deej Sullivan
(@sullivandeej) reported
from
Plymouth, England
After over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
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Cheryl Lockett
(@cheryljlockett) reported
from
Plymouth, England
@virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.
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dianne kellett
(@kellett_dianne) reported
from
Plymstock, England
@virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!
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Mark Kirk
(@markkirk_01) reported
from
Plymouth, England
Disappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
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Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
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Carol Scaplehorn
(@Plymcarol) reported
from
Plymstock, England
@virginmedia @ParalympicsGB Hiya can you help please. I am moving my tivo box and modem . I have bought a new coaxial cable. How do I remove the cable from the wall ? Do I unscrew it or pull it out? Don't want to do anything wrong. Same with cable in modem . Thank you.
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia saga continues : (.. Received a notification saying the package was on way 2 days ago. Today received an email saying the package went back to @virginmedia. Because the shop they suggested doesn't offer that service anymore.
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Not the Virgin media service status checker lying to my face during this storm ✋😤
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Jessica Reynolds
(@Jess_Reynolds31) reported
from
Plymstock, England
@virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.
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💉😷🇪🇺🇬🇧 Mark Smith 🇬🇧🇪🇺😷💉
(@DaisyHeifer) reported
from
Plymouth, England
@virginmedia down in Plymouth again...🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsey Mc
(@KelseyMc_KM) reported
@virginmedia Yes, I have checked all of those things. The service we've received is an absolute disgrace. 3 calls yesterday to be told you can't help because of 'technical issues', online chat, whatsapp, twitter. What is it going to take to have someone help?
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Jim Sullivan
(@jpsully2401) reported
@aim_ross1311 @virginmedia Always the same I am afraid, unlike energy providers they don’t have to advise of best rates you could get being the same as a new customer 😡
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Paul Terry
(@PaulTerry_photo) reported
@virginmedia @PaulineW35 Incredible use of the copy and paste feature for your tweet and seemingly all replies…. Maybe some actual personable care for customers would go a long way. Instead customers are left frustrated while other profit from inflated prices on selling sites. Awful from you and @O2
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Mike Hall
(@MikeAaronhall) reported
@virginmedia Sadly your colleague did not get back by the end of the day. Scammers still have control of the account though I can't see any evidence that they are doing anything. I called 150 again and someone said that they will get back to me. It's quite worryingly bad service.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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Kyle Strutt
(@STROOT96) reported
@virginmedia I am starting to get very annoyed, I have tried contacting you on your WhatsApp service as well as tried to call and have been unable to get through, my Internet has now been down for over 24hrs which is disgraceful when I'm paying the money I am for your service
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Drew Stevo
(@andrewstevo39) reported
@virginmedia @PaulineW35 Again I tried with Virgin bit the app was down so couldn't get any either. Absolute sh!t show.
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Kelsey Mc
(@KelseyMc_KM) reported
@virginmedia You are literally taking the money of an elderly man with dementia who can no longer physically use your TV service.
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The Cycling Red
(@thecyclingred) reported
@virginmedia Funny how @virginmedia can guarantee I'd be online, but when there's an issue they can't guarantee anything.
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🏆👀
(@BazLion420) reported
@virginmedia U were doing works in my area last week and my internet has been shocking ever since. Were no problems before..