Virgin Media Outage Report in Manadon, Plymouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manadon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manadon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Manadon, Plymouth, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manadon, England
Latest outage, problems and issue reports in Manadon and nearby locations:
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@SophieEB @virginmedia There awful company
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Liv
(@livs_spamm) reported
from
Plymouth, England
@virginmedia our wifi has completely cut out. the customer service number will charge me if i call up....what are my options here?!
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Any chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
I wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?
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andy
(@donaldandy) reported
from
Plympton, England
@virginmedia Terrible
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.
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Dominic
(@CorkDominic) reported
from
Plymouth, England
@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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Neil Chilcott
(@npchilcott) reported
from
Torpoint, England
@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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Rowe-NET
(@RoweNET_SW) reported
from
Plymouth, England
@ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.
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Leila Nottage
(@LeilaNottage) reported
from
Plymouth, England
@virginmedia It has been awful today. Your advisors have kept me on live chat for hours and not resolved or helped at all. I feel so cross. Is there not a simple email address? I would be grateful if I could share what has happened as it is not right. On every level I have serious concerns.
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Liv
(@livs_spamm) reported
from
Plymouth, England
@virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going
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Paul
(@jonesy73) reported
from
Plymouth, England
@virginmedia Is the broadband not working in Plymouth?
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David Graham
(@swdave261066) reported
from
Plymouth, England
@virginmedia Is there a problem in the PL5 area of Plymouth. No internet/wi-fi.
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Gary Holder
(@chuckholder) reported
from
Plymouth, England
@virginmedia Yes. Except that anyone looking at the notes which says “superhub coax broken” could know it’s not a network fault. Sorry but still poor to cancel all appointments, after holding.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sydney
(@sydneyellis8) reported
@virginmedia I’ve called about this issue many times and the latest time the agent told me I needed to email a complaint and ended the call. I explained this had already been done. Something needs to be done ASAP.
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Rich Sharp
(@RichSharp1976) reported
@virginmedia Oh and have just spoken to someone who transferred me to a line that basically said they weren't open and hung up on me. Great customer service there!! #sarcasm
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Grace Massey
(@GraceeMasseyy) reported
@virginmedia Hi, you were supposed to come and fit my mums wifi (new build) on 11th December then cancelled to 30th December and now cancelled until 13th jan! She’s just been on the phone to a manager who has just put the phone down on her! So awful the stress you have caused!!
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Wendy Blackbourn
(@WendyBlackbourn) reported
@virginmedia I just want some one to come and fix it. I don’t want to wait till 7th. I think I’ve waited long enough. This could effect my sons exams. It’s intolerable Contacting your service by text is going to be no different to ringing the phone number. I need this sorting now.
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JH
(@JonnyTicTac) reported
@virginmedia To top it off, response time on the text service is up to 4 hours!!! Absolute joke. @virginmedia #puttingcustomerslast
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Mark H
(@MarkH_Photo) reported
@virginmedia It's always been your network - I've checked the fault reporting page on your website and its shown loss of service to broadband, TV and phone and that an engineer is working on it. It's happened numerous times of late and makes me think your network is unstable / unreliable
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Sam
(@Sam_Rigg1) reported
@virginmedia The status page never says there is an issue when I check it as a result of slow speeds.
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Jayson
(@lawson24k) reported
@virginmedia great customer service, try to ask another question operator didn't wanna deal with me anymore and hung up great service
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Owen McGorry
(@owenmcgorry) reported
@virginmedia Utterly useless. 1/100th of my speed when I can actually get a connection for the last 3 days and your diagnostics kept telling me there was no problem. It finally did and told me to contact you only for your online tool to say I can't do it online.
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Helen McConnell
(@HelenMcConnel20) reported
@VirginMediaIE appears to be a big Outage in Knocklyon In Dublin .... multiple tweets to virgin media