Virgin Media Outage Report in Borough of Torbay, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Borough of Torbay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borough of Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Paignton and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Wi-fi | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Wi-fi | |
| Torquay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Borough of Torbay, England
Latest outage, problems and issue reports in Borough of Torbay and nearby locations:
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@stevenjefferies) reported
@virginmedia Yes, connection is fine just an issue with emails
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Mikeapollo
(@mikeapollo) reported
@politediscuss @SkyUK As a customer of over 22 years - ironically she's now realised most of her favourite shows are actually free to air anyway. Talked her out of going to Virgin Media, but cancelling Sky and moving to a recordable Freesat box instead seems best going forward.
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Venetia B
(@vbcatlady) reported
@MartinSLewis We tried this, had been a loyal customer for 20 years or more and they offered us nothing...so off we went to Virgin media!
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Roasted Cheese
(@Roasted_Cheese) reported
@virginmedia got a WiFi extender plug (which by the way has not resolved issue) I switched on the socket today and sparks started coming out plug. How do I complain worried my house could have gone on fire!
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Saddle in the Rain 🎷🎸
(@secale33) reported
@virginmedia WiFi still down around wa3. Had no service since around 8.00 am. Any idea when problem will be sorted??
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Phil Varlow
(@phillufc1966) reported
@virginmedia my wi-fi still intermittently still goes off, everytime I ring i get an automated message saying "we need to send a signal to restart your equipment". Today I've rung Virgin, the agent has "sent" me a signal and guarantees me this will not happen again??
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✨🌸call me Vee pls🌸✨
(@CityOfHushHush) reported
@virginmedia It says that there's no known issues but we haven't been able to connect to the Internet all day
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Gareth Lewis
(@curlylew06) reported
@richardbranson @virgingalactic No words about the **** @virginmedia left my street either #poorworanship #Adam brown of virgin poor and lies
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Bəäŕđĕď Đřåğøñ
(@VanHelSiingh) reported
@virginmedia Surely if its not impacting everyone I should be entitled to an engineer to come and check the issue to ensure nothing wrong on my side? What do I pay this hefty bill each month for...
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Natasha Saint
(@TashaCorcoran) reported
@virginmedia Yesterday - was promised another call back by 2pm today & still nothing! We are having to chase for call backs after being promised refunds for weeks, and it just isn’t acceptable. It’s also in my husbands name so I can’t chase! I expected far more from your customer service.