Virgin Media Outage Report in Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Borough of Torbay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borough of Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Phone | |
| Paignton |
Total Blackout | |
| Paignton |
Wi-fi | |
| Paignton |
TV | |
| Paignton |
TV | |
| Paignton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Borough of Torbay, England
Latest outage, problems and issue reports in Borough of Torbay and nearby locations:
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bethan Moore
(@Bethan_Kate) reported
@samatlounge @virginmedia I am so traumatised by the set up process I went through with them that I dont have the strength to cancel. I am trapped for life.
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Michael Shackleton
(@MShacks) reported
@Netflixhelps The problem is very low muffled volume. I’m UK based and tried to view thru both TV via Virgin Media & on my iPad thru WiFi. All other programmes & films are fine.
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Natalie Jayne ward
(@jayne_ward) reported
@virginmedia @EGX Hello im 02 customer does that still class me as a virgin media customer now that you joined forces, it states you can win tickets for egx through virgin media but promoting the 02 priority app does that mean I can get 50%off tickets when I'm an 02 customer but you joined forces.
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Nat K
(@NatK99211236) reported
@virginmedia Still not working… how can I be working from home. I live in Manchester my office is in London!!! Get back to me as a human not robotic voice on the call.
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CelticFan7691
(@CelticFan7691) reported
@virginmedia my broadband isn’t working yet your customer service doesn’t open until 8am???? Followed all your online advice but still nothing
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Sandy
(@Sandyknownas) reported
@virginmedia I was contacting you about a complaint but your process is to ignore and then ignore again!
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📚🍃Mimi Thebo🐾📚
(@MimiThebo) reported
@samatlounge @virginmedia I left them because their minuscule upload times were making online teaching difficult. Asked for help dozens of times. Nobody cared a jot! When I left, they rang me every other day, wanting to know why I’d gone, what they could do to get me back. Went on for WEEKS. smh
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Morgan | professional Idiot
(@Morgladon) reported
Ahem virgin media **** YOU AND YOUR ****** CONNECTIONS
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Sam Missingham
(@samatlounge) reported
@MimiThebo @virginmedia their customer service is APPALLING. After 4 departments I finally got through to the right one and then he asked me who had moved into my new flat and would I recommend they reconnect Virgin!!!
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cos
(@SeeBeeOss) reported
@virginmedia @GoodGriefLouise I’m having the exact same issue. Literally what in the actual **** is the point of this Twitter account if you cannot provide basic support to your customers? How are you still in business?