Virgin Media outages and service status in Borough of Torbay, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Borough of Torbay, including 3 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Total Blackout.
- The most recent signal from this area was received May 18, 2:05 PM GMT+1.
- TV (82%)
- E-mail (9%)
- Total Blackout (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Borough of Torbay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borough of Torbay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay
|
3 hours ago | |
|
Paignton
|
TV | 8 hours ago |
|
Torquay
|
TV | 22 hours ago |
|
Torquay
|
TV | 4 days ago |
Nearby cities with recent reports
4 recent signals
4 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Borough of Torbay, England
Latest outage, problems and issue reports in Borough of Torbay and nearby locations:
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Denise (@Dangem58) reported from Borough of Torbay, England@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Chris Wright (@saints76) reported from Borough of Torbay, England@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Dave England (@jsydave) reported from Borough of Torbay, England@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia cannot watch TV , signal keeps going off !!
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Kingsholm (@Kingsholm1) reported from Borough of Torbay, England@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Shona Clarke (@ShonaClarke9) reported from Newton Abbot, EnglandNot happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England@MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.
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Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England@MartinDaubney @virginmedia I would be going to an Ombudsmen. Shocking service. I'm with Sky, really great service.
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Amber Downing (@AmberDowning) reported from Borough of Torbay, EnglandGet @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia There is a local issue now but we have been having issues for weeks
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Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England@virginmedia how does anyone make a complaint that will be taken seriously?
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Brett Wheeler (@BrettWheeler33) reported from Ashburton, England@virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.
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Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cclinton.! (@grancake) reported@virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad
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Guyz2005 (@Guyz20051) reported@Benleo @virginmedia They were always awful , I said that to someone on a sales stand , his answer was , I hear this all of the time, good product, **** 💩 company . 02 own it now .
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x - H22 - Feligami + Adrienette (@RollinOnTheHaz4) reportedFor any uk people, has anyone else’s virgin media wifi been really slow for the last few days?
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John Sabian (@GymItalian83) reported@Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent
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Graham (@g_hannam) reported@virginmedia How am I supposed to contact you? You don't answer the telephone, the link to live chat doesn't work and there's no email address. I need to discuss a recent communication from you
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Matt Valentine-Chase (@IAmMattVC) reported@Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.
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Monapics.com (@Monapics) reported@Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English
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TessaRestoreBritain🇬🇧🇮🇪 (@TessaOutlook) reported@Benleo @virginmedia You should speak to @dshensmith about this, he's had some issues himself with these companies but to do with phones. He might be able to give some advice obviously not legal or watch his videos if you haven't very good information in them
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Phil (@Bowtomephil) reported@Benleo @virginmedia Some are great some are not. I had an issue told them what I thought it was as it happened before. One guy said its not that, came three times, changed modems, cables connectors etc. I told them don't send him , they sent a new guy listened to what I said, fixed what I said.
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Cager (@ImCager_) reported@virginmedia do u mind not having ur service go down whilst im trying to bits and have people around this evening thank you