Virgin Media

Virgin Media Outage Report in Borough of Torbay, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Borough of Torbay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borough of Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Borough of Torbay, England 03/15/2025 03:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Borough of Torbay, England

The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Torquay and Paignton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Abbot Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Wi-fi
United KingdomPaignton TV

Community Discussion

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Virgin Media Issues Reports Near Borough of Torbay, England

Latest outage, problems and issue reports in Borough of Torbay and nearby locations:

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia

  • redsoilgirl49 Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

  • brenrich101 Brendan (@brenrich101) reported from Borough of Torbay, England

    @virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @martybhoy1979 Having same issue !!!

  • redsoilgirl49 Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!

  • blakersm76 Mike Blakeley (@blakersm76) reported from Borough of Torbay, England

    @FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub

  • nickhancock741 Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England

    @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

  • Owen_TwoTwos Owen (@Owen_TwoTwos) reported from Borough of Torbay, England

    @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !

  • Speng420 Speng (@Speng420) reported from Newton Abbot, England

    @virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

  • saints76 Chris Wright (@saints76) reported from Borough of Torbay, England

    @virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.

  • ShonaClarke9 Shona Clarke (@ShonaClarke9) reported from Newton Abbot, England

    Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

  • Dangem58 Denise (@Dangem58) reported from Borough of Torbay, England

    @virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers

  • MariaNDPowell Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • last_centurion JC (@last_centurion) reported from Borough of Torbay, England

    @tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @RobWorthington2 Same issue here 😡😡

  • MandyPearse Mandy Pearse (@MandyPearse) reported from Teignmouth, England

    @danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • niamhmartin18 Niamh Martin (@niamhmartin18) reported

    @virginmedia Here lads, yous have about 6 mins to fix my internet before I lose the rag. It’s been 2 hours now. The whole estate is down

  • j9mickey Janine Allen (@j9mickey) reported

    Absolutely shocking customer service @virginmedia - numerous text messages to remind me of collection today. Waited all day, unable to do any jobs outside in case missed the appt and still waiting!

  • andrzej1_48 Andrzej (@andrzej1_48) reported

    @virginmedia very disappointed with the customer care I have just received. 25 mins on hold and then after 3 minutes talking to an advisor I get hung up on. Someone please get in touch with me asap. I've just renewed my contract and I've had not internet for 24h

  • CharlesBunker Charles Bunker (@CharlesBunker) reported

    1 hour 52 mins on the phone to @virginmedia to speak to billing and tech team to be cut off without solving the problem. Dreadful customer service. A telecoms company to avoid.

  • CharlesBunker Charles Bunker (@CharlesBunker) reported

    @virginmedia Nothing cut off after 1 hr 52 mins without the problem being solved.

  • TomClover_ Tom (@TomClover_) reported

    @virginmedia, my internet has been down for 4 hours, with a flashing green wifi signal and light. I have used the suggested help online and no luck, please help

  • TheQwertmaster Colin Marr (@TheQwertmaster) reported

    @virginmedia Hi no I haven’t I was told it would be resolved in 48hrs then 24hrs while I appreciate it’s Easter 🐣 I am struggling to get anyone to help.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • mellish59767912 Joe (@mellish59767912) reported

    I honestly cannot fathom how a company as big as @virginmedia continue to thrive with such dreadful customer service. It’s no wonder they have 1.3 stars on Trustpilot.