Virgin Media Outage Report in Borough of Torbay, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Borough of Torbay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borough of Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Borough of Torbay, England
The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Internet | |
| Torquay |
TV | |
| Newton Abbot |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Borough of Torbay, England
Latest outage, problems and issue reports in Borough of Torbay and nearby locations:
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Richard Spencer
(@richspencer111) reported
from
Borough of Torbay, England
@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Dave England
(@jsydave) reported
from
Borough of Torbay, England
@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Howard
(@dave_hwd) reported
And once again @virginmedia is broken, no connection at all now
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Future Self 🪐
(@futureselfhouse) reported
@virginmedia Is it not possible to speak to a person within your support organisation??? I need to speak to someone. We have an open complaints case. The number you have provided goes to a pre-recorded call centre bot.
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Will
(@RoyalVetWill) reported
@virginmedia Ordered Virgin Fibre on 5th Feb, no one turned up to install, no one can give me an update on customer support. Are you sure you actually supply internet anymore? Why is no one communicating with me?
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Steve
(@Steve47544163) reported
@Agnamanga1 @virginmedia Same problems here absolute joke of a company everyone log complaints to (CISAS)this is whom the consumer ombudsman have advised to contact to complain
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Gill
(@gill501) reported
@virginmedia That should have said complaint form sorry. Completed on your website yesterday afternoon but have had no confirmation that you have received.
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nicola crane
(@nicolacrane1) reported
@virginmedia I have texted called written and written to media along with the proper channels and I am still in the same position I was before. My credit score is adversely effected because you haven’t removed the bad credit.
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Martin Clarke
(@MartinClarke165) reported
@virginmedia A Hub 4 issue and they all go home earlier than the rest of the support team Why?
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Rock on Tommy
(@richtea1973) reported
@virginmedia We are not receiving WiFi connection in all our rooms, the tv Signal keeps cutting off the reconnecting. Downloading is very slow. We keep requesting a booster but no one in customer service is willing to send us one!
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John
(@JohnBurnett1981) reported
@virginmedia What do you think you can do to help? Any suggestions? Maybe something that will help that I haven't tried numerous times already?
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Raajesh
(@R_a_a_j_e_s_h) reported
@virginmedia I spoke to them 2 weeks ago. They promised the deliver in couple of days then. I lost hope in your customer service and I gave up on asking again and again but raised a complaint in the system thought that would do some help, which clearly didn't