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Virgin Media

Virgin Media Outage Report in Borough of Torbay, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Borough of Torbay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borough of Torbay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Borough of Torbay, England

The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Paignton, Torquay, and Exmouth.

CityProblem TypeReport Time
Newton Abbot Internet 4 days ago
Paignton Internet 5 days ago
Paignton Wi-fi 5 days ago
Torquay Internet 7 days ago
Exmouth E-mail 1 month ago
Paignton Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Borough of Torbay, England

Latest outage, problems and issue reports in Borough of Torbay and nearby locations:

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .

  • Kingsholm1
    Kingsholm (@Kingsholm1) reported from Borough of Torbay, England

    @virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia cannot watch TV , signal keeps going off !!

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • samdruiff
    Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • AmberDowning
    Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

  • Joesansome
    Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia No issues detected but both TVs have same issue

  • AnimeDeb
    DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • jsydave
    Dave England (@jsydave) reported from Borough of Torbay, England

    @MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!

  • Lynsey2901
    Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡

  • zivva
    zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldieLFC23
    Jon Golding* (@GoldieLFC23) reported

    @virginmedia are a shambles. Internet down… best get a refund for how shite the service is!!! Thought you’d upgraded the internet service!!

  • mikefantis
    mikefantis (@mikefantis) reported

    @Ofcom @virginmedia Can you help me get a refund from virgin for the years of lies and not delivering a service I paid for?

  • Elseebee101
    𝙀𝙡𝙨𝙚𝙚𝙗𝙚𝙚101 (@Elseebee101) reported

    Currently holding an L - Stream crashed 3 hours in to our HUGE pack opening.... Virgin Media is partly down nation wide and currently cant access Twitch to stream or even Fifa to open packs... Will keep trying and update you all on here and discord...

  • annielee396
    Donna 🌈 (@annielee396) reported

    @virginmedia I asked for a call from a supervisor on Tuesday to raise a complaint and I’m still waiting. Not particularly helpful way to restore faith in customer service really! As a new customer I am thoroughly dissatisfied!

  • WbaOllie
    WbaOllie 🇺🇸 (@WbaOllie) reported

    Virgin media down?

  • sajourney5
    sajourney (@sajourney5) reported

    Internet is down no stream tonight Virgin Media is an L

  • TheLOVsDABI
    Dabi but Neko (@TheLOVsDABI) reported

    @virginmedia once again ur dogshit service strikes what ever u do do not pick them as ur internet provider

  • catesanders
    Cate Sanders (@catesanders) reported

    @virginmedia I’ve been trying to get in touch all day regarding Bolt not working!

  • PuIseyboo
    samuel VE (@PuIseyboo) reported

    @virginmedia you are simply the worst internet provider ive ever been with.

  • Vivsnewtwits
    Vivi H (@Vivsnewtwits) reported

    @virginmedia I didn't ask you to process it. I asked you to confirm the notice period will start from when I first contacted you - 28 January. Not from when you actually deign to provide a service.