Virgin Media

Virgin Media Outage Report in Ashburton, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashburton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ashburton, Devon, England 03/16/2025 15:10

March 16: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashburton, Devon, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot and Paignton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTorquay Internet
United KingdomNewton Abbot Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Internet
United KingdomTorquay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ashburton, England

Latest outage, problems and issue reports in Ashburton and nearby locations:

  • Jaynewall1 Jayne (@Jaynewall1) reported from Ivybridge, England

    @virginmedia We are a new customer or maybe not at this rate. All we want is to be connected we have all the cables already as it’s a new build

  • blakersm76 Mike Blakeley (@blakersm76) reported from Borough of Torbay, England

    @FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @martybhoy1979 Having same issue !!!

  • denzisere2 Den (@denzisere2) reported from Ivybridge, England

    @virginmedia Home internet goes down. So does virgin Mobile signal and internet. 😫 ALL DAY 😫

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @RobWorthington2 Same issue here 😡😡

  • redsoilgirl49 Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !

  • MariaNDPowell Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • ShonaClarke9 Shona Clarke (@ShonaClarke9) reported from Newton Abbot, England

    Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

  • Dangem58 Denise (@Dangem58) reported from Borough of Torbay, England

    @virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

  • cherylblackmini Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

  • Owen_TwoTwos Owen (@Owen_TwoTwos) reported from Borough of Torbay, England

    @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

  • redsoilgirl49 Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia

  • denzisere2 Den (@denzisere2) reported from Ivybridge, England

    @virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?

  • saints76 Chris Wright (@saints76) reported from Borough of Torbay, England

    @virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.

  • nickhancock741 Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England

    @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nottinghasm Nottinghasm! (@Nottinghasm) reported

    @Ady86016248 @virginmedia Yeah, I just followed the online help and got reboot, which I’ve done several times today alone so doubt one more is going to help.

  • jarazi jack arazi (@jarazi) reported

    @virginmedia So you kept me on the phone to chat with you for 30 minutes to tell me to call the main customer help desk ? And you think we didn't do 2/3 times a day waiting for 45 min to 1.30 h ? I want to know how how is this business allowed to operate .. how ?

  • WebbNicky nicky webb (@WebbNicky) reported

    @virginmedia Used the text service too hour and half later no reply, nearly 2 hours on hold on phone, funny how when I rang cancellation dept I got straight through!

  • IIPugg Simone (@IIPugg) reported

    @virginmedia Hi, I haven’t managed to resolve anything, I do need to speak with someone but every time I call your customer service There’s an automated voice

  • BenGWeeks Ben Weeks (@BenGWeeks) reported

    @virginmedia No problem. Not getting 300Mbps (90-100) and +20ms ping times though :-(

  • jamesscoots66 James Taylor (@jamesscoots66) reported

    @virginmedia 🚨PLEASE 🚨 can you send me a deadlock letter so I can get out of my contract or I will stop my direct debit and answer customers who pay your wages and stop telling people to text these fake numbers that no one ever answers worst service ever 😡😡😡

  • JanSWBell2 Jan SW Bell (@JanSWBell2) reported

    @virginmedia my quick start delivery hasn’t arrived waited in all day. No email/text from Yodel .Your operative went to track my order 45 mins ago! She can’t give me an answer so has obviously abandoned me! Disgusting Customer service! This call over an hour now!

  • pineappletree50 Wayne Morgan (@pineappletree50) reported

    @virginmedia How about moving direct debit dates without penalising people with a double bill? Or call centres who actually understand basic damn English

  • Ady86016248 Ady (@Ady86016248) reported

    @virginmedia @Nottinghasm I'm having problems myself and this online help is useless. Just tells me to reboot the router which I've done several times and then to call. The call line bot tells me to reboot then hangs up. What do I do?

  • cookjosh Josh Cook (@cookjosh) reported

    @virginmedia No reply on the text service and no luck getting through. Is there an email address I can contact? I am now considering stopping the payment until the issue is fixed.