Virgin Media Outage Report in Ashburton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Ashburton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot and Borough of Torbay.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
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| Newton Abbot |
Wi-fi | |
| Newton Abbot |
Wi-fi | |
| Newton Abbot |
TV | |
| Newton Abbot |
Total Blackout | |
| Newton Abbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ashburton, England
Latest outage, problems and issue reports in Ashburton and nearby locations:
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Phil 👨🏻💻
(@philthegreen) reported
from
Ivybridge, England
@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Urbanowicz 🇵🇱🇬🇧🇪🇺
(@urbanbarb) reported
@virginmedia Yes, went around in circles, shift changes, square 1 each time, same stupid responses. Nothing resolved. Appalling. In tears & they all toddled off duty at 10pm so 8 hrs in total. Done with BOTs. Need to speak to actual human before we cancel contract, move to another provider.
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Stewart Daniels
(@Editmonster) reported
@virginmedia having issues with my LG TV and apps installing using Hub 3 and ethernet is there a setting blocking the downloads ?
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Anser ibn Z
(@anseribnz) reported
@wmbadel @virginmedia I hear that a lot about Virgin, so didn't get it. Have you looked into community fibre? Cousins have it and honestly I've never used better internet in a home in London lol Hopefully Virgin will sort themselves out for you...
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my broken cup handle🇧🇧
(@Tall_YounGC) reported
@virginmedia your service stinks
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Tim Shishodia
(@TimShishodia) reported
@mrspenceresq @virginmedia We've had no service at all since last Friday. your engineer today provided this ticket no.FOO8484883, opened in November! where are the letters to residents with an update?
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aaron
(@AzzLikesBepis) reported
@virginmedia There’s no outages, again I’m getting a really bad connection and I’m not sure why.
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Jools Cockayne
(@LouboutinJools) reported
@virginmedia I’ve tried this and each time they say somebody will call me back - they have my details - no manager is calling me back - just appalling service
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Mimi
(@idreamofdoodles) reported
@virginmedia There have been no engineer appointments. One hasn't been suggested despite both complaints. Aside from major outages that are visible the answer I got was that there are 'no known issues' which invalidates the issue we were legitimately having on the daily since Dec.
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John Marston
(@ElNotaSimeone) reported
@Chris21147659 @virginmedia I did call Virgin today and had a chat with the support team. He said he did something that was gonna fix something the router connection problems. After 2 hours I had the same issue again. It's very disruptive for work and I might have to change the provider.
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Marla Willis
(@Marlawillis73) reported
@mouthwaite @virginmedia I’m with BT - won’t every change again as every time we change, the internet is awful. With BT we hardlyhave any issues. I hope you get it all sorted.