Virgin Media Outage Report in Ashburton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ashburton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
TV | |
| Torquay |
TV | |
| Paignton |
TV | |
| Paignton |
TV | |
| Torquay |
Internet | |
| Torquay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ashburton, England
Latest outage, problems and issue reports in Ashburton and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Dave England
(@jsydave) reported
from
Borough of Torbay, England
@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Finn Houlihan
(@HoulihanFinn) reported
from
Borough of Torbay, England
@virginmedia Thanks all at @VirginMediaCorp perfectly timed for half term, no internet, no tv, no devices 😫 = mad house, 3 kids and my wife giving me constant grief, Help !!!
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Richard Spencer
(@richspencer111) reported
from
Borough of Torbay, England
@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Phil Steer
(@philipstr) reported
from
Borough of Torbay, England
@IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Clive Watson
(@Watson3Clive) reported
from
Ivybridge, England
@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@Tom89156834) reported
@virginmedia no Internet all day. Phone up and they don't even try and fix it just send engineer out on Monday 🥴 virgin ultimate oomph! 🥴🥴
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Daniel Midwinter
(@monkeyspur) reported
@virginmedia fair play your wifi is ****!! Keeps dropping out. Call centres solution is to have a booster box for a device that sits next to the hub. Absolute joke of a company.
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Queen Tantrum 🌸
(@queentantrum) reported
@virginmedia None of the plethora of choices on your website address my problem. How do I speak with an advisor?
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Clive Gowing
(@CliveGowing) reported
@virginmedia Plus your colleague told me the escalation yesterday should would have an update in 24 hours. 🤷 Now the manager who was very rude and argumentative says he will come back when he has an update. When will that be? IT ticket raised 29/10 with sla of 2/11
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Jon Shiach
(@jonshiach) reported
@virginmedia sort your customer service out. All I want to do is speak to someone to sort out my faulty wifi hub. Three times I've gone through the myriad of checks and three times I've been hung up on.
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gunjan
(@gunjanthesystem) reported
@VirginMediaIE quite disappointed to be on hold for customer care for 1hr. From my experience in the last few months, long holds have become the norm rather than an exception at Virgin Media. I didn't expect this from Virgin Media.
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darren
(@thedogger31) reported
@virginmedia It’s pathetic I have o2 who have doubled my data and yet virgin still ain’t updated my speed with them. I also have a WiFi booster from virgin that seems completely useless it don’t matter where u put it the signal is crap
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Mr Ping
(@Crypto_Ping76) reported
@virginmedia That’s on a typical 1gb connection wired directly, no other devices doing anything on the network. No qos or throttling policies. Adapter set properly in the OS. Router rebooted a few times - same result. Upload speed double before, download speed poor
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AJ, esteemed boss of the Trans Lobby
(@uisgebeatha) reported
@virginmedia Hi, 'Mary' from an 0345 no. just left a voicemail claiming to be from your installation team to discuss an upcoming install. I've never requested one- any chance this could be looked into ASAP?
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Lisa Flash
(@LisaTinydancer) reported
@virginmedia @virginmedia another wasted day waiting for the pre-install to turn up and so far no show despite the customer service agent assuring me this morning they were scheduled to come back today. I have no confidence this works is going to be completed in time for my install Tuesday