Virgin Media Outage Report in Ashburton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ashburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ashburton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.
City | Problem Type | Report Time |
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Torquay | Internet | |
Torquay | Internet | |
Torquay | Internet | |
Torquay | Internet | |
Torquay | Internet | |
Torquay | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ashburton, England
Latest outage, problems and issue reports in Ashburton and nearby locations:
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Clive Watson
(@Watson3Clive) reported
from
Ivybridge, England
@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Phil 👨🏻💻
(@philthegreen) reported
from
Ivybridge, England
@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Edvardz
(@CEdvardz) reported
@virginmedia I no longer care if you disconnect my services. I’ve been contacted by three other customers asking advice. Sadly I cannot help. Despite 25+ years in CX this is beyond me.
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peтer 정호석 вragg
(@Braggovic) reported
@virginmedia None. But at least progress (of sorts) is now being made - a technician has been arranged for next week. VM have acknowledged an issue but without the technician cannot say what it is. It’s another week to wait, but we’re getting there.
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Pat Cox
(@patinkent) reported
@virginmedia Ihave checked and entered my postcode and it still says issues with TV just as it has done since Thursday. I am reluctant to talk to your team as they have no respect for the older person and treat us as if we don't understand, despite the fact that I have taight basic IT skills
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Scott Doman
(@scott_doman) reported
@virginmedia I'm still getting 30 to 40Mbps when I should be on 1Gbps. I'm about to call customer service again to see what the deal is, my colleague in the SS16 area has the same issue.
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joanne cair
(@mstmrvelusmummy) reported
a lot less painful and stressful. I would still have been seriously peeved that some idiot cut our cable but I would have understood the reason for the lengthy delay. Instead we were messed about and lied to and as a result have cancelled @virginmedia and gone to @bt_uk instead.
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Eilidh Garrett #LiveableNHSBursary
(@thegradmedic) reported
@virginmedia Where do I register the loss? Also, ‘£8.40 per day for a total loss of service after 2 full working days from registering the loss of service to us’ I’ve lost much much more than this bc of loss of ability to work.
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Darren Clothier
(@darren_clothier) reported
Another day. Another issue with @virginmedia. This time they’ve not set up a DD and incorrectly entered the account password so that I can’t speak to them to pay.
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graeme mccausland
(@graemer41) reported
@virginmedia Trying for 19 days now to get Netflix activated as it is part of my bundle, but apparently there is a technical problem with your app which means I cannot see the activate button. 5 times it has been sent to technical support to be resolved as customer service cannot !!
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Sean McDougall
(@seanmcd07) reported
Hi @virginmedia, I asked you to get your Customer Relations team to call me regarding my complaint because I’ve already done far too much chasing of you pertaining to it. So I don’t appreciate a text asking me to call you to discuss it. I await your call. Can DM you the deets.
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Endhits
(@endhitstv) reported
@HollyRexTwitch @virginmedia It’s getting ridiculous atm. I upgraded to the “1gb” and been persistent issues with inconsistent service ever since.