Virgin Media Outage Report in Ashburton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashburton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ashburton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
||
| Paignton |
Phone | |
| Paignton |
Total Blackout | |
| Paignton |
Wi-fi | |
| Paignton |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ashburton, England
Latest outage, problems and issue reports in Ashburton and nearby locations:
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Phil 👨🏻💻
(@philthegreen) reported
from
Ivybridge, England
@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Den
(@denzisere2) reported
from
Ivybridge, England
@virginmedia Internet very slow. Under 50mbps. Pay for 200mbps. New router on the way. Netflix won’t connect either. Got to reset router everyday. Told me I’d be compensated on next bill but wouldn’t say how much? Could you advice pls?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BoxingFan
(@BoxingF99591972) reported
@virginmedia @theatre_cat Your service is 5hite and your fake customer service is even more 5hite!
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Rico Suave
(@shahislam007) reported
@virginmedia Cant solve a complaint, wont take a complaint, wont issue a call back, cant use your messages...******* hell!? What the hell do you lot do over there besides waste customers time?!
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Nickjaggers
(@Nick_Jaggers) reported
@virginmedia trying to cancel broadband is almost impossible. Calling an Indian call centre where they try to get you to stay then hang up, live chat with no human to answer.
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Ratlysh
(@ratlysh) reported
@virginmedia Don't worry I'll fix it by terminating the contract and switching to Community Fibre like half your customer base already has 👍
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Rico Suave
(@shahislam007) reported
@Ofcom Thank you for your response. I will give you in full details of some of the appalling customer service provided by @virginmedia and how i have been let down constantly by their service. My complaint has not been resolved or looked into.
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Lak M
(@lak17) reported
@virginmedia Clearly a lack of customer care throughout the organisation. Can you please advise who to contact to terminate my services? Thankfully @CityFibre are now in my area. Time to go back to @skytv!
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
@virginmedia I’m also super unhappy with the fact I’ve had no broadband now for 6 hours. Will there be compensation for this? I’ve literally lost a full days wages over this. It’s not on. App telling me service aimed to be back by 6pm. Too bloody late by then
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Matthew Hellard
(@Matt_h31) reported
@virginmedia @kinghbkay Iv got exactly the same problem. Why run a promo then don’t follow through with it.
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The House Of Kylie Minogue 🏳️🌈🏴
(@gaycatdad11) reported
@Heather08014774 @virginmedia He had no respect for me or saw me as equal! Never again hen! The same to you 🥰🥰
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Phil Whyman
(@PhilWhyman) reported
Rescheduled for over a month later! Why bother giving the options to choose install date? So, I decided to cancel. I am not kidding you, trying to contact Virgin Media is an endless merry go round. I attempted 4 times via phone...cut off EACH time. EACH TIME!! Then was asked 2/3