Virgin Media outages and service status in Newton Abbot, England

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newton Abbot, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.

City	Problem Type	Report Time
Torquay	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

• 
  Shona Clarke (@ShonaClarke9) reported 10 seconds ago from Newton Abbot, England

  Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

• 
  Nicholas Seymour (@nrjs1000) reported 4 minutes ago from Countess Wear, England

  After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.

• 
  Martin Elcoate (@MElcoate) reported 4 minutes ago from Topsham, England

  @WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.

• 
  Mike Morrison (@RapidBI) reported 5 minutes ago from Borough of Torbay, England

  @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

• 
  JC (@last_centurion) reported 12 minutes ago from Chudleigh Knighton, England

  @CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy

• 
  Joe sansome (@Joesansome) reported 12 minutes ago from Borough of Torbay, England

  @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

• 
  zivva (@zivva) reported 14 minutes ago from Newton Abbot, England

  @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

• 
  Nick Hancock 🇪🇺 (@nickhancock741) reported 18 minutes ago from Borough of Torbay, England

  @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

• 
  Amber Downing (@AmberDowning) reported 24 minutes ago from Borough of Torbay, England

  Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

• 
  Jackie Kelly (@JackieKellySW) reported 26 minutes ago from Borough of Torbay, England

  @virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡

• 
  Redsoilgirl (@redsoilgirl49) reported 36 minutes ago from Borough of Torbay, England

  @virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia

• 
  JC (@last_centurion) reported 40 minutes ago from Borough of Torbay, England

  @virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.

• 
  Mike Morrison (@RapidBI) reported 40 minutes ago from Borough of Torbay, England

  @dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent

• 
  Sam (@samdruiff) reported 42 minutes ago from Bickington, England

  @virginmedia what’s the best number for a new customer to call to set up virgin media?

• 
  Brett Wheeler (@BrettWheeler33) reported 44 minutes ago from Totnes, England

  @virginmedia Ok I'm very close to saying just stop and I'll go with @SkyUK as I'm sure they could install me much quicker just broadband is slow with sky

• 
  Jackie Kelly (@JackieKellySW) reported 48 minutes ago from Borough of Torbay, England

  @virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !

• 
  Chris Saunders (@superseagull8) reported 50 minutes ago from Newton Abbot, England

  @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

• 
  Speng (@Speng420) reported 52 minutes ago from Newton Abbot, England

  @virginmedia Ur shit wifi buffering constantly playing games on 1,100 ping legit not enjoyable

• 
  Owen (@Owen_TwoTwos) reported 54 minutes ago from Borough of Torbay, England

  @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

• 
  JC (@last_centurion) reported 56 minutes ago from Borough of Torbay, England

  @tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pickle (@PickleSchmickle) reported 8 minutes ago

  @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia

• 
  Lucia (@LadyLucia05) reported 9 minutes ago

  @virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 11 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  Otherebecca (@otherebecca) reported 11 minutes ago

  @OliverGMcManus @virginmedia Offered me free Sim cards,stuff like that.I said it was fine and waited.Service was back in a few hours. Then I got an apology and refund for waiting at home. Now I just got another apology and another refund for the loss of internet/phone. Virgin is pretty rubbish.

• 
  Brandon Fletcher (@FletchLCFC92) reported 13 minutes ago

  @virginmedia why don’t you lot just leave stuff alone! Updated my tv box and now it don’t work… Shock!! Time to look at moving to sky instead of your overpriced **** stuff!!

• 
  John (@Johnm7fr) reported 14 minutes ago

  @OliverGMcManus @virginmedia I had them at my mothers when I lived there. ******* useless. Got my own house and the previous tenants had Toob so it was all set up just had to make an account with them. Haven’t had a single issue. £25 a month and the speeds are great as well

• 
  John Broadley (@JohnBroadley1) reported 15 minutes ago

  @virginmedia now that we have been forced to move the landline to virgin WiFi, the TV to virgin360, we not only dont have broadband,no phone or telly. The virgin mobile service i had was moved to o2 and I cant hot-spot as they say a mast is down. EN1 area. Any update on service?

• 
  TB (@Peerabeee) reported 15 minutes ago

  @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.

• 
  RR (@Conquistadur) reported 18 minutes ago

  @OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow, and there's no way they can stop you leaving. Just sign up with a new company that will come to your house and install an order with no problems.. you are already disconnected, so there's nothing they can do.

• 
  Rhys (@vickdawg92) reported 23 minutes ago

  @virginmedia when is this wifi issue going to be sorted ******* **** show from you as a company 10 days at least now which started as a global issue to a local issue to a software issue to a problem with a box near me which still hasn't been sorted dates keep getting pushed back