Virgin Media Outage Report in Newton Abbot, Devon, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Newton Abbot, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Paignton, Torquay, and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot
|
Internet | 2 days ago |
|
Paignton
|
Internet | 2 days ago |
|
Paignton
|
Wi-fi | 3 days ago |
|
Torquay
|
Internet | 5 days ago |
|
Exmouth
|
1 month ago | |
|
Paignton
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @martybhoy1979 Having same issue !!!
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia There is a local issue now but we have been having issues for weeks
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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james miller (@jamesk491) reported from Borough of Torbay, EnglandI recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @RobWorthington2 Same issue here 😡😡
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Denise (@Dangem58) reported from Borough of Torbay, England@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia on demand not working ?
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Chris Saunders (@superseagull8) reported from Newton Abbot, England@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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DebAndrews (@AnimeDeb) reported from Borough of Torbay, England@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Sam (@samdruiff) reported from Bickington, England@virginmedia what’s the best number for a new customer to call to set up virgin media?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Fletcher (@Twefletch) reported@virginmedia I need to contact you. I have tried by chat (what a terrible service). I just rang, you answered the phone and hung up immediately. I am livid. How are you going to help me?
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Gemma Perlin (@gemmaperlin) reported@virginmedia hello my booster on the wifi has not been working for a while whenever I call the helpline I just get the automated service which says it is running tests but doesn't fix it. Please could you help? Thanks
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Ellis (@EllisJBH) reported@virginmedia I was told an engineer was doing work in the area to resolve the issue, but this has been going on for weeks and I have read online multiple engineers have been out to the area. I would just like some clarity as to what is actually going on.
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Paul Campbell (@Paulzzo) reported@virginmedia Hello! Your virgin media technician Tom (ID 76917) came to my house on the 2nd Feb and rewired a faulty cable resolving all issues. I haven't recieved a survey for him?? He did a cracking job and don't want him to miss out on good feedback and most likely commission
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Lewis ☻ 𓃰 (@Lewisinho) reported@virginmedia yo my guys what’s going on we’ve had a line fault twice in the last month and it’s preventing me from working - had no issues in the last 5 or so years and now it’s a shambles all of a sudden?
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gabriellehoad (@gabriellehoad) reportedThere are some lovely, competent people working for @virginmedia but what good is that when their wider customer service model sucks?
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Dan Horler (@DanHorler) reported@virginmedia Hi. Thanks for your reply. It is everywhere. The technical team have said it is a problem with the routing of the number. But they haven’t updated my ticket for 9 days now. I really need this sorting out
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TerraceFabulous (@TerraceFabulous) reported@virginmedia No, I’m not logging into yet another waste of time. I’m leaving Virgin. Why are you on Twitter? You don’t solve anything just tell me to call the number that never gets answered. Waste of time. Can I dm you?
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Ross (@rosslaaaa) reported@virginmedia do you wanna sort the terrible internet in our house instead of fobbing us off with a daft robot, telling us all is fine? The signal is disgraceful.