Virgin Media Outage Report in Newton Abbot, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Teignmouth and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
||
| Teignmouth |
Internet | |
| Exmouth |
Wi-fi | |
| Torquay |
Internet | |
| Paignton |
Internet | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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Milcah Stevenson
(@milkybarkid8611) reported
2:357 Daily tweets to @VancityReynolds in the hopes of a reply and I've never wanted to have @Mintmobile in the UK as an Internet service provider because @virginmedia this is not it. Thank goodness its on the weekend cos I wouldn't have need able to work with this service 😤
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Peter Counsell
(@CounsellPeter) reported
@virginmedia Things during the day ok. This evening is rubbish again. Broadband intermittent. TiVo box won’t connect to catch up or apps. This is very poor.
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Lucy joy
(@ljaxtell) reported
@virginmedia Useless! I am so angry I could cry! All I want is to take to a manager who might be able to help me, why do you make that so difficult?! Apparently I can try again on Monday? I can't do this.
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Jo1984
(@joanneLFC1984) reported
@virginmedia my internet has been down since 2am Friday morning and it is still not working. My TV service keeps cutting out too. Why have u not fixed this. I am not paying for something I cannot use.
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pete clark
(@pedclark83) reported
@virginmedia I’m a new customer, I’ve been trying to verify my account with no success for 3 months, pulling my hair over this. Can’t access any online services or help. PLEASE HELP.
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Yahya
(@YxhyaLFC) reported
@virginmedia This is ridiculous now every day disconnects and it says no technical issues in ur area
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Robert Barrell
(@RobBarrell) reported
@virginmedia Yes and doesn't work with the password that was reset yesterday.
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niamh
(@satelliteniamh) reported
@virginmedia Yes, it says “We can’t see any issues affecting you” but there are issues
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Caroline Morrish
(@Caroline_M_PT) reported
@virginmedia I have-not holding my breath it will help as the company needs a change in culture to address my concerns. Plus I need to change provider soon to avoid the price hike at the end of my contract-so 28 days to resolve a complaint is too long to help me!