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Virgin Media

Virgin Media outages and service status in Newton Abbot, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
  • The most common problems reported in this area mention TV, E-mail, and Internet.
  • 78% TV (78%)
  • 11% E-mail (11%)
  • 11% Internet (11%)

The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newton Abbot, England

The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay, and Newton Abbot.

CityProblem TypeReport Time
Torquay Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

  • jamesk491
    james miller (@jamesk491) reported from Borough of Torbay, England

    I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia is there an outage in Torquay

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...

  • MariaNDPowell
    Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.

  • blakersm76
    Mike Blakeley (@blakersm76) reported from Borough of Torbay, England

    @FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia No issues detected but both TVs have same issue

  • AnimeDeb
    DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡

  • zivva
    zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.

  • brenrich101
    Brendan (@brenrich101) reported from Borough of Torbay, England

    @virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼

  • nickhancock741
    Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England

    @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

  • samdruiff
    Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • BrettWheeler33
    Brett Wheeler (@BrettWheeler33) reported from Ashburton, England

    @virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MJNorman5
    calmdown (@MJNorman5) reported

    @gblondon1 @skytv @virginmedia Virgin/Sky. Two sides of the same coin. Be prepared to cancel when negotiating.

  • alxwms
    Alex Williams (@alxwms) reported

    @virginmedia That just doesn't work. It is hugely painful ringing you up or playing blind darts to see which one of 20 accounts a text relates to. Just change things and start putting a postcode or account number or part account number in your texts

  • Jasonrfc90
    Jason ferguson (@Jasonrfc90) reported

    @gblondon1 @skytv @virginmedia Virgin media dont give a damn about loyalty either

  • chesserlufc
    chesser (@chesserlufc) reported

    @gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!

  • StuartJPrior
    Stuart Prior (@StuartJPrior) reported

    @virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?

  • Jasonrfc90
    Jason ferguson (@Jasonrfc90) reported

    @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

  • Welshcake74
    welshcake74 (@Welshcake74) reported

    @virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer

  • silestanix
    Mr H (@silestanix) reported

    @O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!

  • Arturolee28
    Arturo lee (@Arturolee28) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • ailleanach
    duhnah with a gh (@ailleanach) reported

    I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS