Virgin Media Outage Report in Newton Abbot, Devon, England
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The latest reports from users having issues in Newton Abbot come from postal codes TQ12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Paignton and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV | |
| Paignton |
TV | |
| Torquay |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Darnell
(@TomDarnell4) reported
@virginmedia Your customer service desk is also mud. You need to change your bio to one of the worst internet and customer service providers. Not the leading
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David Richards 🏴
(@WelshLFCWarrior) reported
@virginmedia Is your customer support team open today & if so what is the best number to call as there are no details on the website?
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Sam Garson
(@samtgarson) reported
@virginmedia Seems to be back up for now, thanks. Just means we can’t really trust your status page to tell us when there’s an issue
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Darren Dunne
(@dunny6times) reported
@T14WSH @virginmedia Done exactly that. Been out of contract for nearly a year, wonder if that’s what makes their decision to cut a person of 🤷 I agree, easily the worst company I’ve dealt with regarding customer service. Awful
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Tony Gillam
(@2goodwheels) reported
@virginmedia I am only on 108 Mb plus TV package which consistently in reality is between 50 to 80 Mb on Wifi. Although Hub 4 originally only for Gig package I know that you are rolling these out to other packages with problems. Why is it so hard to get through to yourselves via phone?
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Tracey Blunden
(@goofeyshouse) reported
@virginmedia It started working about an hour ago. I have a disabled person here & use Echo to check on her when I’m at work, if I’m not working from home. As I can’t rely on wifi, I can’t rely on either of these. We loose connecting at least twice a month.
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Tygs
(@hamsterjamm) reported
@virginmedia Unless you have an ongoing broadband issue which stops you watching anything past 8pm...
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Stewart White
(@StewartMWhite) reported
@virginmedia "Experience our fastest and most reliable WiFi ever - bringing you closer to the things and people you love." you say. "Ha Ha Ha!" I say - still no fix for our connection issues after a month. You just don't care about anything apart from the money you get.
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Kerry
(@Bermont32Jac) reported
@virginmedia having spent 4 hours in total yesterday on hold with your customer service can someone please advise me how I can terminate my contract as I’m moving this Tuesday !!!
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Ewen Glass
(@ewenglass) reported
@virginmedia Yeah there’s been at least one known issue for over a week now. It was meant to have been solved by last Monday, then Wednesday, now it says tomorrow. 1/4 of a monthly TV Bill that we’ve not been able to use the full service