Virgin Media outages and service status in Newton Abbot, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Total Blackout.
- The most recent signal from this area was received May 18, 2:05 PM GMT+1.
- TV (82%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newton Abbot, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay
|
6 days ago | |
|
Paignton
|
TV | 6 days ago |
|
Torquay
|
TV | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Martin Elcoate (@MElcoate) reported from Topsham, EnglandApologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Nicholas Seymour (@nrjs1000) reported from Countess Wear, EnglandAfter weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Joe sansome (@Joesansome) reported from Borough of Torbay, England@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Brendan (@brenrich101) reported from Borough of Torbay, England@virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia There is a local issue now but we have been having issues for weeks
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Shona Clarke (@ShonaClarke9) reported from Newton Abbot, EnglandNot happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England@MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.
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Kevin Oates (@OatesKevin) reported from Borough of Torbay, England@virginmedia arrrgh pointless sending an email then put me in a verification loop and then make me use the useless automated help. Time to cancel after a day of Virgin Media hell
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Chris Saunders (@superseagull8) reported from Newton Abbot, England@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia No issues detected but both TVs have same issue
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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JC (@last_centurion) reported from Borough of Torbay, England@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Sam (@samdruiff) reported from Bickington, England@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Owen (@Owen_TwoTwos) reported from Borough of Torbay, England@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Denise (@Dangem58) reported from Borough of Torbay, England@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Chris Wright (@saints76) reported from Borough of Torbay, England@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Dave England (@jsydave) reported from Borough of Torbay, England@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RosyPosy 🌹 (@RosyPosy_kitteh) reported@IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.
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Suz (@scoobiesue82) reported@virginmedia The big bang theory on TLC suddenly has audio description even though it’s turned off on the box setting. Only every episode of this show nothing else on TLC or any other channel. It’s pretty annoying as it’s my go to channel between shows. Any idea why/how to fix?
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Tracey Russell (@TraceyR16154277) reported@rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@RosyPosy_kitteh @IamCarrieagain @virginmedia They were very rude to me this afternoon. Both on chat then phone. Ill be cancelling my services next week once I have the opportunity to ring up. They treat older (I'm 72) people with disrespect.
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Vicky Leigh (@vickiferris) reportedMonday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?
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Dave. (@Notonyournell10) reported@virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.
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Vicky Leigh (@vickiferris) reported@virginmedia Fingers crossed for Wednesday and Saturday and hopefully not more broken promises. @virginmedia need to send me all the transcripts because I cannot wait to go through them.
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Joe Alderson (@JoeAlderson1982) reported@B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.
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just me (@PHILROOKS) reported@virginmedia @kimtaylor18 Like what....what can you actually do to help this customer...nowt. it sounds good but be honest, people will respect you more
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Paul (@PaulUtd16) reported@TonyDabell @mark_wootten @virginmedia 100% virgin are absolutely atrocious! Customer service skills of Darth Vader!