Virgin Media outages and service status in Newton Abbot, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Newton Abbot, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 23, 6:20 PM GMT+1.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newton Abbot, England
The most recent Virgin Media outage reports came from the following cities: Paignton, Newton Abbot, and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton
|
TV | 13 hours ago |
|
Newton Abbot
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Brett Wheeler (@BrettWheeler33) reported from Totnes, England@virginmedia Ok I'm very close to saying just stop and I'll go with @SkyUK as I'm sure they could install me much quicker just broadband is slow with sky
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia There is a local issue now but we have been having issues for weeks
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Paul Henderson (@katiesdad52) reported from Brixham, England@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @martybhoy1979 Having same issue !!!
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zivva (@zivva) reported from Newton Abbot, England@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandTrying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England@MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.
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JC (@last_centurion) reported from Chudleigh Knighton, England@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Amber Downing (@AmberDowning) reported from Borough of Torbay, EnglandGet @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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JC (@last_centurion) reported from Borough of Torbay, England@virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Bridge (@leebridge1) reported@virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..
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Danny Whisky (@whisky_duck) reported@virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.
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TWheezy (@TheRealTwheezy) reported@virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.
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glam2506 (@glam1961) reported@virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.
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STEPHEN (@stevied151181) reported@virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟
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Louise Ford (@pixiepoppett) reported@virginmedia my internet a d tv are down can u tell me how long this will be
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Darren Hayes (@darrenhayes1973) reported@virginmedia I will be cancelling my account anyway after this and subsequent poor service after it
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Robert Elliot (@RobElliot266) reported@virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.
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Louise Ford (@pixiepoppett) reported@virginmedia my broadband and tv are down. Can u tell me why?
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Mark Aitken (@sparky0710) reported@virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.