Virgin Media outages and service status in Newton Abbot, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- The most recent signal from this area was received Jun 4, 10:18 PM GMT+1.
- TV (78%)
- E-mail (11%)
- Internet (11%)
The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newton Abbot, England
The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @RobWorthington2 Same issue here 😡😡
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @martybhoy1979 Having same issue !!!
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia There is a local issue now but we have been having issues for weeks
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Kingsholm (@Kingsholm1) reported from Borough of Torbay, England@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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zivva (@zivva) reported from Newton Abbot, England@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Aly Howard (@Alydinsdale) reported from Countess Wear, England@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Sam (@samdruiff) reported from Bickington, England@virginmedia what’s the best number for a new customer to call to set up virgin media?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tonyl (@cardiffian64) reported@virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider
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Ian Lewis (@IanLewis299) reported@virginmedia Sorry, I've worded that badly. I meant I didn't even want to raise a complaint. I told them not to raise it, and they have done anyway, and resolved it. They also told me not to fill in the survey as my issue (not a complaint!) isn't yet resolved so it wouldn't look bad on them!
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Jenn Power (@Powerr27) reported@virginmedia When can we expect a fix? 5pm tonight is not acceptable.
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Edward Hamilton (@epwhamilton) reported@virginmedia I was specifically told yesterday that there is a problem in the area and to expect it fixed by 5.08. I still have no internet, and the outage is still not acknowledged on the website so I can't check on progress. Oh, and you're not responding to my DMs 😡
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Alex Jones (@dr_besty) reported@gblondon1 @skytv @virginmedia No such thing as loyalty, you pay for a service, they provide said service, that's it. If you want loyalty get a dog.
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Chris Lavis (@Tot181) reported@virginmedia @gblondon1 If only Kevin knew what a **** show you lot are as well….
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Keith (@Keith_Bredrin) reported@gblondon1 @skytv @virginmedia Sky don't answer the phone when you want to cancel. Their sales team claim they can't put you through either. Cretins.
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Taz (@AppleTerence) reported@gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.
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Stephen (@sfinn2302) reported@Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.
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Edward Hamilton (@epwhamilton) reported@virginmedia You've also texted cancelling the engineer that I'd booked because it's a network issue, but again I have no information. Hence the frustration