Virgin Media outages and service status in Newton Abbot, England

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newton Abbot, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.

City	Problem Type	Report Time
Torquay	E-mail	5 days ago
Paignton	TV	5 days ago
Torquay	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

• 
  Brett Wheeler (@BrettWheeler33) reported 53 seconds ago from Ashburton, England

  @virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.

• 
  Martin Elcoate (@MElcoate) reported 1 minute ago from Topsham, England

  @WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.

• 
  Mike Morrison (@RapidBI) reported 3 minutes ago from Borough of Torbay, England

  @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

• 
  Denise (@Dangem58) reported 5 minutes ago from Borough of Torbay, England

  @virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers

• 
  james miller (@jamesk491) reported 7 minutes ago from Borough of Torbay, England

  I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..

• 
  Owen (@Owen_TwoTwos) reported 8 minutes ago from Borough of Torbay, England

  @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

• 
  Brendan (@brenrich101) reported 19 minutes ago from Borough of Torbay, England

  @virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼

• 
  Martin Elcoate (@MElcoate) reported 22 minutes ago from Topsham, England

  @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

• 
  Mike Morrison (@RapidBI) reported 30 minutes ago from Borough of Torbay, England

  @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

• 
  Martin Elcoate (@MElcoate) reported 34 minutes ago from Topsham, England

  @virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.

• 
  Chris Wright (@saints76) reported 39 minutes ago from Borough of Torbay, England

  @virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.

• 
  Martin Elcoate (@MElcoate) reported 40 minutes ago from Topsham, England

  It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.

• 
  Kevin Oates (@OatesKevin) reported 40 minutes ago from Borough of Torbay, England

  @virginmedia arrrgh pointless sending an email then put me in a verification loop and then make me use the useless automated help. Time to cancel after a day of Virgin Media hell

• 
  Jackie Kelly (@JackieKellySW) reported 41 minutes ago from Borough of Torbay, England

  @virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke

• 
  Jackie Kelly (@JackieKellySW) reported 42 minutes ago from Borough of Torbay, England

  @virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !

• 
  Mike Morrison (@RapidBI) reported 44 minutes ago from Borough of Torbay, England

  Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

• 
  Jackie Kelly (@JackieKellySW) reported 47 minutes ago from Borough of Torbay, England

  @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

• 
  Jackie Kelly (@JackieKellySW) reported 53 minutes ago from Borough of Torbay, England

  @virginmedia cannot watch TV , signal keeps going off !!

• 
  Jackie Kelly (@JackieKellySW) reported 56 minutes ago from Borough of Torbay, England

  @virginmedia There is a local issue now but we have been having issues for weeks

• 
  Mike Morrison (@RapidBI) reported 58 minutes ago from Borough of Torbay, England

  @dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  michael albertina (@scoggs70) reported 5 minutes ago

  @virginmedia If I don't it will never be resolved, so please do. As I am missing services I can only presume I will be refunded an acceptable amount for my inconvenience? I still await my refund from December when I was without service for 5 days?

• 
  Dylan Brown (@DillB1976) reported 6 minutes ago

  @virginmedia @luvshinobi No you wont, you have constantly ignored my messages regarding my issue

• 
  Teresa 💜 (@Terristarfish) reported 8 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  Carrie (@IamCarrieagain) reported 10 minutes ago

  @virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?

• 
  Tracey Russell (@TraceyR16154277) reported 12 minutes ago

  @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

• 
  David kirk (@Selhurst1905) reported 13 minutes ago

  @virginmedia @teamwedge999 I need help @virginmedia. App not worked since joining 5 weeks ago fibre is lagging all the time yet all I keep getting told is our team is dealing with it over 5 weeks shocking customer service

• 
  Dylan Brown (@DillB1976) reported 13 minutes ago

  @virginmedia @ShirleySarah70 You dont reply to messages, you have not responded to me for 4 hours on an issue that is not resolved

• 
  John Hatcher (@kolodog1) reported 15 minutes ago

  @virginmedia the service with the WiFi or TV services in the BR5 is poor. 3 times in the last week one of them has went down, today it's the WiFi again.

• 
  Suz (@scoobiesue82) reported 16 minutes ago

  @virginmedia The big bang theory on TLC suddenly has audio description even though it’s turned off on the box setting. Only every episode of this show nothing else on TLC or any other channel. It’s pretty annoying as it’s my go to channel between shows. Any idea why/how to fix?

• 
  Dominic (@DominicThinks) reported 16 minutes ago

  @irishnational10 TPUSA has been taken over by Israel that’s why Virgin Media are promoting them, they’d have never done that with Charlie Kirk