Virgin Media Outage Report in Newton Abbot, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Newton Abbot come from postal codes TQ12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV | |
| Newton Abbot |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conor Maher
(@conzy_m) reported
from
Waterford, Munster
@NIDeveloper @virginmedia I am so delighted that NBI fibre is available through smaller providers like Blacknight. Id much rather give them my money than a Vodafone or Virgin Media and the support is top notch
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Jess Pearson
(@SimmoSimms) reported
@virginmedia If it rains heavy...our broadband goes. We chased fault issues and they say no faults could be found. Called up and it was impossible to get an engineer. Generally increase has been a couple of pounds. £9 is alot.
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Sue HJ
(@iamwinner6161) reported
@virginmedia No service issues par se. But this is everyday on our 2nd tv.
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broadbandless
(@broadbandless) reported
@virginmedia No, I don't want to spend another hour on the phone. I want someone, a named individual, to take responsibility and contact me. That is what competent firms with decent customer services do.
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Sean Murricane
(@SeanMurricane) reported
@virginmedia Hello! I know the Mobile standard prices are all going up in April - I take it I can cancel and re-join in April with whatever deals you have in place then? Or can I do that ahead of time?
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Jess Pearson
(@SimmoSimms) reported
@virginmedia A couple of months ago. It hasnt really rained heavy since so not sure if the issue is still there. We have internet for odd few mins then goes. Then goes and off till rain eases
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Anne Iarchy
(@AnneIarchy) reported
@virginmedia They didn’t. And now got cut off after wasting half hour in the line with no help at all #badcustomerservice
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Paul Murphy
(@PMurphy1978) reported
Lol Virgin Media sending me a letter telling me that the dog **** service they provide is going up by £21.50 in April. Yeah, a 15% increase is a totally normal thing to do and isn't going to cause me to cancel all of my TV services and source "alternatives".
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Dani 🖤
(@Danielle92_) reported
@virginmedia Hi. I am moving house and was told my service would just transfer and continue at normal (plus extra £20 activation fee). My first bill will include first calendar month and month ahead. If this is the case will I be refunded from my last bill at old property?
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Scott Sinfield
(@scottsinner1977) reported
@virginmedia I am a current customer. It was just removed. I am on the phone with my 15th person, have a complaints ticket and nobody has contacted me back for 2 weeks on this.