Virgin Media outages and service status in Newton Abbot, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Newton Abbot, including 2 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Total Blackout.
- The most recent signal from this area was received May 18, 2:05 PM GMT+1.
- TV (82%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newton Abbot, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay
|
7 hours ago | |
|
Paignton
|
TV | 11 hours ago |
|
Torquay
|
TV | 1 day ago |
|
Torquay
|
TV | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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JC (@last_centurion) reported from Borough of Torbay, England@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Mike Blakeley (@blakersm76) reported from Borough of Torbay, England@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Dave England (@jsydave) reported from Borough of Torbay, England@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Paul Henderson (@katiesdad52) reported from Brixham, England@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England@virginmedia how does anyone make a complaint that will be taken seriously?
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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zivva (@zivva) reported from Newton Abbot, England@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Denise (@Dangem58) reported from Borough of Torbay, England@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia on demand not working ?
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Kingsholm (@Kingsholm1) reported from Borough of Torbay, England@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Phil Steer (@philipstr) reported from Borough of Torbay, England@IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.
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Kevin Oates (@OatesKevin) reported from Borough of Torbay, England@virginmedia arrrgh pointless sending an email then put me in a verification loop and then make me use the useless automated help. Time to cancel after a day of Virgin Media hell
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia No issues detected but both TVs have same issue
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Joe sansome (@Joesansome) reported from Borough of Torbay, England@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley (@ScottishAshley) reported@virginmedia Any idea when issue will be fully resolved as still experiencing Pixelation. Thanks
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Ashley (@ScottishAshley) reported@virginmedia An engineer was booked and then the visit was cancelled by yourselves as it’s a wider issue apparently. So it’s an issue you should already be aware of as it’s widespread according to media
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godisgood (@ed2dfc1b030e4cb) reported@Benleo @virginmedia I agree Ben cancelled my virgin atrocious service go to Trust pilot I would have given them - 1000 but can’t go lower than 1 but you can leave feedback it’s important to warn other people .
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Matt Valentine-Chase (@IAmMattVC) reported@Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.
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Alan Dillon (@AlanDillon26041) reported@Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.
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Michael De La Broc (@MDeLaBroc1) reported@Benleo @virginmedia They are terrible, they have been talking payments for TWO accounts under my name, one which was supposed to be cancelled/deleted last March!
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jamiezerofour (@jamiezerofour) reported@Benleo @virginmedia Serious point - I have never ever ever considered virgin media because, for at least 20 years - they have had the most appalling customer services reputation.
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Mike Wyeth - *Supreme Legacy Fan* (@99redmanmike) reported@virginmedia can you please tell me why I'm paying you utterly ridiculous fees each month when your "famed" internet services always fail when you need them the most. WN5 area!
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Graham (@g_hannam) reported@virginmedia How am I supposed to contact you? You don't answer the telephone, the link to live chat doesn't work and there's no email address. I need to discuss a recent communication from you
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Jonny (@Jonny_M_UTG) reported@Benleo @virginmedia I've literally just left Virgin Media, to join Sky. That's how bad they are