Virgin Media Outage Report in Newton Abbot, Devon, England
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The latest reports from users having issues in Newton Abbot come from postal codes TQ12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Newton Abbot, Torquay, Paignton, Teignmouth and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot |
Wi-fi | |
| Newton Abbot |
Internet | |
| Torquay |
Internet | |
| Paignton |
Total Blackout | |
| Paignton |
Internet | |
| Torquay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Helen
(@realpalmtrees11) reported
@virginmedia It’s not showing any problems. The rebooting has worked at the moment. But the evenings it drops again. We’re paying a monthly bill for this and the connection is so bad.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Frank L. Gell
(@Frank_L_Gell) reported
@virginmedia It has now, thankfully, been resolved, thanks to Michelle. She was very patient and helped to finally resolve this issue...just a shame how long the whole thing took.
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Stephen Webb
(@stephenwjwebb) reported
@virginmedia So £26.24 compensation today as Virgin engineer was due to come today by 9 am and didn't is that correct? No service since Monday
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Jay LFC
(@CoolJaylfc) reported
@virginmedia After 5 calls to customer service beginning 2 weeks ago, a technician attending 1 week ago, another technician has been booked for 3rd October in over 2 weeks time
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Emma Kay
(@1Emma_Kay) reported
Terrible customer service from #virginmedia who came and did some work outside our house on Thursday (not requested by us and we were not informed of any disruption) and now we have no internet and a damaged driveway! Literally zero customer service since!
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Kris Sangani #godsavetheking
(@Kris_Sangani) reported
@virginmedia I've finally spoken to someone in technical support. They have told me that while there is an outage, there is no scope for running a diagnostic on a specific router. It prompts the technical support team not to run a diagnostic - particularly if an engineer is already booked.
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CJ
(@Socks8818) reported
@AdzCrawford2003 @virginmedia Isnt O2 slow?
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Eden Gem
(@edengem) reported
@virginmedia Morning - Yes I did eg “cannot connect to server”; as said had emails on phone in morning then these stopped. Summing up the energy to call tech “support” again; last call person apologised for all the wrong info I was given. It’s a mess!