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Virgin Media

Virgin Media outages and service status in Newton Abbot, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
  • The most common problems reported in this area mention TV, E-mail, and Total Blackout.
  • 82% TV (82%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)

The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newton Abbot, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

  • zivva
    zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia cannot watch TV , signal keeps going off !!

  • gjp12775
    Graham Palmer (@gjp12775) reported from Borough of Torbay, England

    @MartinDaubney @virginmedia I would be going to an Ombudsmen. Shocking service. I'm with Sky, really great service.

  • last_centurion
    JC (@last_centurion) reported from Chudleigh Knighton, England

    @CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy

  • nrjs1000
    Nicholas Seymour (@nrjs1000) reported from Countess Wear, England

    After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @RobWorthington2 Same issue here 😡😡

  • katiesdad52
    Paul Henderson (@katiesdad52) reported from Brixham, England

    @franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia is there an outage in Torquay

  • redsoilgirl49
    Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.

  • redsoilgirl49
    Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!

  • superseagull8
    Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • samdruiff
    Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • cherylblackmini
    Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!

  • MariaNDPowell
    Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • LizzyLoly
    Liz Loly (@LizzyLoly) reported from Borough of Torbay, England

    @virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mechacat
    RaRa ☆ 瑠ん夜 (@mechacat) reported

    @virginmedia Hi, I have had patchy internet all day yesterday and now today it is completely down. SW16 area. What is happening?

  • TenkoKamiVT
    TenkoKami 🦊🌥️| Calamity Fallen Goddess (@TenkoKamiVT) reported

    @virginmedia I’m gonna go insane, what do you mean the outage was supposed to be fixed by 5pm today and now it’s TOMORROW AT FOUR PM

  • TamieOfficial
    Iraq Lobster 🦞 (@TamieOfficial) reported

    Thanks @virginmedia for keeping us offline today. I don’t think there’s any service that gets me as mad as you do. Thrilled contract is ending in a few days.

  • LCFCtilIDie1989
    Adam (@LCFCtilIDie1989) reported

    @virginmedia why have I just been hung up on having spent ages to talk to someone about my broadband issue? So unprofessional and such poor service

  • expertiseontap
    Julian Wellings (@expertiseontap) reported

    @virginmedia Long time customer here (28 years). Your automated customer service line is truly awful. Now on my second iteration of the complicated menu. Had to fudge my answers to avoid going round a third time. Now on hold awaiting a real person ...⏳.

  • Spreadermark
    Mark Cassidy (@Spreadermark) reported

    @virginmedia It’s showing no issues !!! I’ve reset done a hard reset -nothing..since you e sent me the new hub out it’s been very intermittent.

  • Grahamthecabbie
    Graham Long (@Grahamthecabbie) reported

    @virginmedia @TamieOfficial Useless service. No phone, tv or internet. Been down since midnight. Got a text saying it’s fixed! It ain’t! Been told it’ll be fixed by 4pm. What day?!😡

  • theblackstrat
    swingeymart (@theblackstrat) reported

    @virginmedia We are getting less and less channels for more money some of them in fact a lot are really awful junk

  • laurenhall96x
    Lauren Brookes (@laurenhall96x) reported

    Is @O2 and @virginmedia down? My services aren't working

  • AndoverUK
    Andover UK (@AndoverUK) reported

    @virginmedia @Joshhhhh____ What about where it’s not total but bad enough you can’t actually do any work on it?