Virgin Media

Virgin Media Outage Report in Newton Abbot, Devon, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newton Abbot, Devon, England 12/06/2025 00:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newton Abbot, Devon, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomTorquay Internet
United KingdomPaignton Internet
United KingdomPaignton Internet
United KingdomTorquay TV
United KingdomNewton Abbot Internet
United KingdomPaignton Internet

Community Discussion

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Virgin Media Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @martybhoy1979 Having same issue !!!

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

  • samdruiff Sam (@samdruiff) reported from Bickington, England

    @virginmedia what’s the best number for a new customer to call to set up virgin media?

  • superseagull8 Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

  • MariaNDPowell Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • blakersm76 Mike Blakeley (@blakersm76) reported from Borough of Torbay, England

    @FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia

  • cherylblackmini Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating

  • LizzyLoly Liz Loly (@LizzyLoly) reported from Borough of Torbay, England

    @virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.

  • jamesk491 james miller (@jamesk491) reported from Borough of Torbay, England

    I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..

  • MElcoate Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...

  • cherylblackmini Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England

    @virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!

  • nickhancock741 Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England

    @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @RobWorthington2 Same issue here 😡😡

  • JackieKellySW Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡

  • Dangem58 Denise (@Dangem58) reported from Borough of Torbay, England

    @virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers

  • ShonaClarke9 Shona Clarke (@ShonaClarke9) reported from Newton Abbot, England

    Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ReddersM Martyn Redman (@ReddersM) reported

    @virginmedia - Appalling Cust Service, First person fields the call, second person, tells me out of stock wifi boosters! Call back in Feb! Ask for the discount I have been offered! Start verifying proc again and does not match. Cannot talk to me! #April, #leaving, #noboosters

  • kitty_chan8 Kitster (@kitty_chan8) reported

    @virginmedia I called 3 times with 30-40mins wait times, to try and cancel my bb. I got through to the call handler, then he transferred me to the end of contracts department but the call dropped. This is ridiculous!!!

  • nathan_dickens Nathan Dickens (@nathan_dickens) reported

    @virginmedia why is your internet such a bag of ****? Not only that, so is your customer service.

  • RAgoooner RA (@RAgoooner) reported

    @virginmedia Now 3 Feb! A reminder, it’s been down since 21 Jan. Completely unacceptable in any circumstances, let alone a pandemic

  • craigw111 craig w (@craigw111) reported

    @virginmedia Getting absolutely no where again. Text service sent a form I can't open & hasn't replied for hours. Just rang 0345 number you suggested originally, hung up without answering. Why can't someone just call me? If I treated my customers like this I'd go bust. Next stop @Ofcom

  • Kris_Robb Kris Robb (@Kris_Robb) reported

    I’m absolutely confounded at the incompetence shown by @virginmedia which has resulted in me spending more money to fix their errors. How can a company like this, exist in today’s world?! #customerservice #customerexperience @richardbranson, have a word.

  • Vanishing_Time Tiago Campos (@Vanishing_Time) reported

    Over an hour wait now... It is sad that a business of your size has to systematically make it difficult for customers to leave. "If we put them on hold for long enough they'll just hang up" type mentality. @virginmedia @VirginMediaCorp

  • MaguireComms Sinead Neill (@MaguireComms) reported

    @virginmedia I have already, a few times. It’s all v disappointing and as I have said I have explained in an email of complaint this morning.

  • MsRebeccaChance RebeccaChance (@MsRebeccaChance) reported

    @virginmedia No, you could have told Chantelle Buckingham from the resolution dept to ring me when I told you that the number she gave me was never answered. Now I have the tweets you sent me, refusing to do that and lying - they are part of the reason I am requesting extensive compensation.

  • UParratt ulrike parratt (@UParratt) reported

    @virginmedia I've just been on the phone for 2 hours trying to cancel my contract only to be told by the second person I've spoke to that I didn't give the correct password. No option to cancel contract on line. Absolutely shocking customer service.