Virgin Media outages and service status in Newton Abbot, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Total Blackout.
- TV (82%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newton Abbot, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay
|
7 days ago | |
|
Paignton
|
TV | 7 days ago |
|
Torquay
|
TV | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandTrying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Amber Downing (@AmberDowning) reported from Borough of Torbay, EnglandGet @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Finn Houlihan (@HoulihanFinn) reported from Borough of Torbay, England@virginmedia Thanks all at @VirginMediaCorp perfectly timed for half term, no internet, no tv, no devices 😫 = mad house, 3 kids and my wife giving me constant grief, Help !!!
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Sam (@samdruiff) reported from Bickington, England@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Dave England (@jsydave) reported from Borough of Torbay, England@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia No issues detected but both TVs have same issue
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Chris Saunders (@superseagull8) reported from Newton Abbot, England@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @RobWorthington2 Same issue here 😡😡
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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JC (@last_centurion) reported from Borough of Torbay, England@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Brett Wheeler (@BrettWheeler33) reported from Ashburton, England@virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.
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Martin Elcoate (@MElcoate) reported from Topsham, EnglandDear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia is there an outage in Torquay
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Paul Henderson (@katiesdad52) reported from Brixham, England@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Aly Howard (@Alydinsdale) reported from Countess Wear, England@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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trev (@tfd1977) reported@virginmedia service is getting worse by the day nearly a month now and still broadband keeps dropping..apparently engineers are fixing the problem! Every few days get a message saying fixed then next day down again…sick and tired and crap service
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Don Beech (@Wayne26409326) reported@virginmedia tv not working for 48 hrs happening every other week for the past 6 weeks
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Kirsty ✨ (@Kirsty__x3) reportedIs @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox
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DÏE BLUE BARON (@duke_olaf) reported@virginmedia No service in the BS14 area Bristol at all
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metoyou123 (@metoyou123) reported@virginmedia why is there constant issues in my area ? Today's issue is intermittent signal apparently your service is an absolute joke broken more than it works seriously poor
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Mark Whelan (@Lincsforest) reported@virginmedia your installation of my new broadband is turning into a mockery of a sham! No communication, no professionalism, a complete lack of customer care! A VERY UNSATISFACTORY WAY TO CONDUCT BUSINESS! Your chatbot is also incompetent! @Ofcom #poorcustomerservice
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Dave. (@Notonyournell10) reported@virginmedia There should be no need to message you, I called 2 hours ago, your customer service is abysmal.
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Vicky Leigh (@vickiferris) reportedI call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia
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Josh (@Joshhhhh____) reportedThanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!
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HRCastle (@hrcastle) reported@virginmedia @mjpenn7 Can you please confirm if there is an outage in BH21 area, as no one is replying to my DMs