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Virgin Media

Virgin Media outages and service status in Newton Abbot, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
  • The most common problems reported in this area mention TV, E-mail, and Total Blackout.
  • 82% TV (82%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)

The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newton Abbot, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

  • MariaNDPowell
    Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @martybhoy1979 Having same issue !!!

  • redsoilgirl49
    Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England

    @virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!

  • last_centurion
    JC (@last_centurion) reported from Borough of Torbay, England

    @virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.

  • Owen_TwoTwos
    Owen (@Owen_TwoTwos) reported from Borough of Torbay, England

    @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

  • gjp12775
    Graham Palmer (@gjp12775) reported from Borough of Torbay, England

    @MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.

  • katiesdad52
    Paul Henderson (@katiesdad52) reported from Brixham, England

    @franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.

  • superseagull8
    Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • last_centurion
    JC (@last_centurion) reported from Chudleigh Knighton, England

    @CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.

  • Lynsey2901
    Lynsey Ross (@Lynsey2901) reported from Kingskerswell, England

    @virginmedia how does anyone make a complaint that will be taken seriously?

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia is there an outage in Torquay

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia There is a local issue now but we have been having issues for weeks

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia on demand not working ?

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

  • gjp12775
    Graham Palmer (@gjp12775) reported from Borough of Torbay, England

    @MartinDaubney @virginmedia I would be going to an Ombudsmen. Shocking service. I'm with Sky, really great service.

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pandaxls19
    pandaxls (@pandaxls19) reported

    @PeteUK7 @virginmedia virgin media are so *** bro they keep adding random fees to my account bro im not paying that ****, im gonna take them to court im being dead ***

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia down in Plymouth with estimated fix of 2 pm tomorrow yet no acknowledgment on X .. ***** .. I work from home .. ******* useless AGAIN

  • duncanc23166541
    The Heartfelt Dodger (@duncanc23166541) reported

    @nottslad2 @JamieGBarry @virginmedia U obviously never negotiated hard enough. I renewed mine in December - they wanted to up my bill from £79 to £179. One phone call later & I was paying less than previous (down to £75) & also managed to halve my o2 phone bill at the same time. U just need to be patient with them.

  • GerwynHolmes
    Gerwyn Holmes (@GerwynHolmes) reported

    @JamieGBarry @virginmedia It’s all about the money they make on people who can’t be bothered to switch. Dreadful way to treat loyal customers.

  • kriegarjack
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kriegarjack) reported

    @JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage

  • SickofwaitingD
    Barry Hollocks (@SickofwaitingD) reported

    @PeteUK7 @virginmedia When I was helping transfer accounts for my then newly widowed Grandma, @BT asked to speak to my freshly cremated Grandad to confirm the account switch. Big companies are just bad.

  • TenkoKamiVT
    TenkoKami 🦊🌥️| Calamity Fallen Goddess (@TenkoKamiVT) reported

    @virginmedia I’m gonna go insane, what do you mean the outage was supposed to be fixed by 5pm today and now it’s TOMORROW AT FOUR PM

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia Intermittent signal in your area ? No more information

  • Welsh_Villa
    WelshVilla (@Welsh_Villa) reported

    @JamieGBarry @virginmedia Once our contract is up we are off from virgin media. Terrible company

  • GretaTigress
    Greta D (@GretaTigress) reported

    @JamieGBarry @virginmedia High time Ofcom simply banned new-customer prices. Let’s have the same prices for everyone, and the out-of-contract prices should get equal prominence. Even the biggest @MartinSLewis worshipper is fatigued by constant switching