Virgin Media Outage Report in Newton Abbot, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exmouth, Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Wi-fi | |
| Torquay |
Internet | |
| Paignton |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV | |
| Newton Abbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Shona Clarke
(@ShonaClarke9) reported
from
Newton Abbot, England
Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zak Armstrong
(@ZakArmstron2001) reported
@virginmedia @VMSolutions_ I have Netflix set up with my package but don’t have the email to register it won’t allow me to sign in can I have some help
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Dawn
(@auntDawnierat) reported
@virginmedia we’ve been customers since you took over from NTL & due to your price hike making it impossible for a pensioner to afford your service so we are leaving on 24/04 you decide not release our landline number which would make life easier for him! #awfulcustomerservice
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corby
(@Ian66232919) reported
@Avillafan @virginmedia My dad has got plusnet and to be honest when ever I have had to deal with them on his behalf it’s been easy and quick. He’s also never ever had any service problems. He’s never complained to me about going off line in about 4/5 years
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Lewis
(@LewisC231999) reported
@virginmedia Doesn't matter now as they had to cancel my contract with bt until I get a better deal with you guys am paying £42 for a 500mbps and am only getting 200 I need engineer to come fix problem as its fine at your end when you test it but my end is always the problem
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Albie Nisse
(@albienisse) reported
@virginmedia Already had a technician in and he found nothing wrong it’s legit just ur service that just doesn’t work
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kevin hobbs
(@hobsie76) reported
@virginmedia - what a joke company you are!!! Valued customer for 17 years with no discounts or complaints! Now Wi-Fi only works in one room despite being in 240mbs package - Virgin only offer a booster for additional £8 per month - joke of a company
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hazzaz
(@hazzazlol) reported
@mikedale @virginmedia did you do anything special Mike? Mine’s still down in B31, has been for about 2 hours
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Andy Matkin
(@andymatkin) reported
@virginmedia I’m not a tech dinosaur alright and I’m not going round in circles with these questions. Can you confirm if there are any issues seen elsewhere with the same issue? And/or you have someone looking into this?
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AVillaFan.Com
(@Avillafan) reported
@Ian66232919 @virginmedia Always been a nightmare. I used to switch between them and sky for TV/Internet. I tried BT Internet 3 years ago and haven’t looked back. Better service and customer service. The other two are all about new customers.
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Rick Masters
(@MasterSparky) reported
@virginmedia Every single time... I was promised I wouldn't hear another thing from virgin by the last manager..... I've had countless emails and letters since 🙄 I did everything right yet I'm getting absolutely hounded by your awful customer service. Please stop these threats