Virgin Media Outage Report in Newton Abbot, Devon, England
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The latest reports from users having issues in Newton Abbot come from postal codes TQ12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, Newton Abbot and Borough of Torbay.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
TV | |
| Paignton |
TV | |
| Paignton |
TV | |
| Torquay |
Internet | |
| Torquay |
TV | |
| Paignton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bianca ⚡️
(@TheBiancaFox) reported
@virginmedia It’s not. That’s my problem. I’ve got everything BUT that. How do I get it?
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Bianca ⚡️
(@TheBiancaFox) reported
@HakkiTatar7 @virginmedia Omg I’m having the same problem. Where is the account number??????
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Fitzy
(@Fitzy__07) reported
@virginmedia how do you request a replacement for a faulty WiFi router. Speed test are always at an acceptable level, however signal drops intermittently on a regular basis and have done since my router was upgraded to the Hub 4
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Fitzy
(@Fitzy__07) reported
@virginmedia Is there any way to get round that? I've never phoned either of those numbers and had anything less than a 2 hour phone call being passed to a minimum of 4 different people; or at the very least can you tell me which department I need to speak to?
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Stewart Daniels
(@Editmonster) reported
@virginmedia I just want to know when it will be fixed or the estimate time because I need the service back when I go back to work
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Stewart Daniels
(@Editmonster) reported
@virginmedia Yes , I did , he told me that the issues with the junction box has not been fixed and Networks will need to look at it , they was here last week , so I do not understand what is going on?
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RichardH
(@Richard94775984) reported
@virginmedia No! When I call in, I’m told your managers don’t take calls, they just promise call backs (which they never do). No point calling in again to ask to speak to a manager as that will be number 7 and no call back.
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Elizabeth Fernandez
(@Elizabeth31__) reported
@fpl_jedi @virginmedia Send a direct message to @zoecyber_tech about this before it's too late, i had the same issue I wrote to them, mine has been resolved. I really hope they come through for you too
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Cossy
(@Cossy_67) reported
@Fitzy__07 @virginmedia Yip. My son was shouting down every hour that his computer had lost connection. Great router if it actually worked properly.
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Bad4Business
(@BusinessBad4) reported
@virginmedia 2nd time this month I'm having to remind people to report your failings in service (because you won't). I've even predicted the pathetic "copy&paste" PR response you're going to reply with (see previous tweets, it's becoming regular) #WitholdingPayment #1wayComms