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Virgin Media

Virgin Media outages and service status in Newton Abbot, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
  • The most common problems reported in this area mention TV and Total Blackout.
  • The most recent signal from this area was received May 14, 4:11 PM GMT+1.
  • 88% TV (88%)
  • 13% Total Blackout (13%)

The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newton Abbot, England

The most recent Virgin Media outage reports came from the following cities: Torquay, Newton Abbot, and Paignton.

CityProblem TypeReport Time
Torquay TV 1 day ago

Nearby cities with recent reports

Paignton

3 recent signals

2 days ago
Torquay

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

  • gjp12775
    Graham Palmer (@gjp12775) reported from Borough of Torbay, England

    @MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.

  • AnimeDeb
    DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

  • Owen_TwoTwos
    Owen (@Owen_TwoTwos) reported from Borough of Torbay, England

    @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡

  • BrettWheeler33
    Brett Wheeler (@BrettWheeler33) reported from Totnes, England

    @virginmedia Ok I'm very close to saying just stop and I'll go with @SkyUK as I'm sure they could install me much quicker just broadband is slow with sky

  • MandyPearse
    Mandy Pearse (@MandyPearse) reported from Teignmouth, England

    @danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.

  • Joesansome
    Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • MariaNDPowell
    Maria Powell (@MariaNDPowell) reported from Stokeinteignhead, England

    @virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @martybhoy1979 Having same issue !!!

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia @RobWorthington2 Same issue here 😡😡

  • last_centurion
    JC (@last_centurion) reported from Chudleigh Knighton, England

    @CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy

  • last_centurion
    JC (@last_centurion) reported from Borough of Torbay, England

    @virginmedia I have a Virgin complaint ref and a Cisas ref number. Don’t have them to had as I’m at work. I had no ref number relating to GDPR concerns that I emailed to the email address on your site.

  • last_centurion
    JC (@last_centurion) reported from Borough of Torbay, England

    @tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations

  • superseagull8
    Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave_Syracuse
    Dave (@Dave_Syracuse) reported

    @VirginMedia you're wifi isn't working again. Your say you'll fix it by the 19th of May but that isn't good enough. I pay you for reliable wifi connection every day. I'm not receiving that. This is a formal complaint and I expect to be reimbursed for my stress and inconvenience.

  • Seelsya_
    Seelsy (@Seelsya_) reported

    @virginmedia Issue here too. Pixelated.

  • jesstuck18
    chiefsandrugby (@jesstuck18) reported

    @virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?

  • debski2222
    hellooooooooo (@debski2222) reported

    @BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.

  • GrantStewart2
    Grant Stewart (@GrantStewart2) reported

    @virginmedia Tv still down after 24 hours and no update from VM. Awful service from a company that states putting customers first. Shocking service

  • Nasher6328
    Mr Nash (@Nasher6328) reported

    @virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;

  • vickypost29
    * Vicky * (@vickypost29) reported

    @virginmedia Itv is still not working....

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @virginmedia Hope we are getting a refund for loss of service!

  • RichardDavies20
    Richard Davies (@RichardDavies20) reported

    @GoodByeXNow @darreng3007 @virginmedia Thanks so nearly a whole day with things not working properly, crazy

  • flipper865
    flipper (@flipper865) reported

    @virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel