Virgin Media Outage Report in Newton Abbot, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Paignton and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Wi-fi | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Wi-fi | |
| Torquay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conor
(@conorjamesos) reported
@virginmedia Ideally I wouldn’t want this to happen again, but it doesn’t look like anything will change will it? I’m not getting an answer as to why the service in Brighton is so appalling, and what Virgin are doing to rectify this. It’s really unacceptable.
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Stephen Marnick
(@StephenMarnick) reported
@virginmedia really not happy, you are an abysmal company right through to the very end..and very concerning too. Making my (thankfully) final payment to your indian customer call centre and i hear other callers personal details. I don't think you deserve to operate as a company.
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Sirj Singh
(@SirjeetSingh) reported
I actually think @virginmedia are worse than Ryanair to deal with. Such a poor firm. Never dealt with a Company as bad in my life.
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Vik
(@vikasnottm) reported
@virginmedia Your engineer has done it and said there is an issue and replaced the hub.. never returned again to check if issue resolved. I'm not wasting my time with u. Speed test has been done lots of times with speed dropping drastically every few minutes. #virginmediaisshite
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Yes, but it doesn’t show anything. I’m waiting since April 2020 for a fix for this issue, I’m always told the engineers are working hard to get it fixed in the next few days but it has been 11 months 😐 and now my service is completely down and there is no way to report it
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Services are still down and I can’t get to your support team to report this
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Ethan
(@EthanCahill198) reported
@virginmedia getting really slow wifi in Manchester pay for 500 pack only getting 5 on download upload is 30 mb
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Andrew Greenham
(@GreenhamAndrew) reported
@virginmedia Speaking with Collections now, a lady called Lynne, who says she cannot help with my credit score???????? If @virginmobile have told Equifax i am not paying, WHEN I AM, how can this be resolved??????? I NEED MY PHONE AND SIM WORKING, This has been ongoing for 3 months
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Journojulz (*may contain traces of optimism)
(@Journojulz) reported
@virginmedia You do not need to set an 11 digit password number to register a number for virgin mobile. I did it yesterday and knew to write down passwords.