Virgin Media outages and service status in Newton Abbot, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newton Abbot, England
The most recent Virgin Media outage reports came from the following cities: Paignton, and Newton Abbot.
Community Discussion
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Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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JC (@last_centurion) reported from Chudleigh Knighton, England@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
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AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Denise (@Dangem58) reported from Borough of Torbay, England@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Finn Houlihan (@HoulihanFinn) reported from Borough of Torbay, England@virginmedia Thanks all at @VirginMediaCorp perfectly timed for half term, no internet, no tv, no devices 😫 = mad house, 3 kids and my wife giving me constant grief, Help !!!
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Joe sansome (@Joesansome) reported from Borough of Torbay, England@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Brett Wheeler (@BrettWheeler33) reported from Ashburton, England@virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.
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JC (@last_centurion) reported from Borough of Torbay, England@tapmydata @ICOnews @virginmedia I know. I’ve seen a few tweets people complaining about the customer service and their handling of data under the GDPR regulations
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Brett Wheeler (@BrettWheeler33) reported from Totnes, England@virginmedia Ok I'm very close to saying just stop and I'll go with @SkyUK as I'm sure they could install me much quicker just broadband is slow with sky
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia on demand not working ?
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia @RobWorthington2 Same issue here 😡😡
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Richard Spencer (@richspencer111) reported from Borough of Torbay, England@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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Owen (@Owen_TwoTwos) reported from Borough of Torbay, England@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Robertson 🏴 (@sharonbabes1) reported@virginmedia why is your website down for payment promise? Sharon
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pat (@wfc2000uk) reported@LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.
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MakkaZilla (@MakkaZilla) reported@virginmedia I moved back to you 6 months ago, and until recently things were going okay. But I've just lot service again, I've lost count of how many times we've lost connection in the last 2 weeks or so. What on earth is going on???
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twocakesdakes (@2cakesdakes) reported@virginmedia Customer since you started. Trying to renew package and being told its £63 . Same package for new contracts is 30 ******* quid cheaper. That's £720 over a 2 year contract.
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Lisa Allen (@lovelylisaj) reported@virginmedia hi, my mum got a call supposedly from you about the router being slow. I took over and I don’t think it was legit. They were asking me to switch off the router and put it on again. I ended the call as I was suspicious. Internet speed is fine.
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pxk (@paynexkillerYT) reportedInternet is down AGAIN. @virginmedia
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Denny Wright (@DennyTWright) reported@seanhg72 @virginmedia I’d be fuming as I use my phone as an alarm and it’s nearby incase of family emergency.
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Tom Quante (@TomQuante) reported@virginmedia You won't answer your phone (apparently this is a tactic you use..?) and I am not paying my increased bill. Cancelled my DD with you so I will let you chase me instead. Your customer service is still terrible
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Paul Turner™ (Personal) (@PaulTurner140) reported@virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.
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Vikram (@VikramRajpara09) reported@virginmedia I have sent you a private message. A rep rang me on WhatsApp just now to tell me: “Internet is down. It will be back up tomorrow.” I explained IN DEPTH the issues to which I was dismissed to be told you’ll recieve compensation as good will. Good will?? I’m a paying customer