Virgin Media Outage Report in Newton Abbot, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Paignton |
TV | |
| Paignton |
Internet | |
| Paignton |
Wi-fi | |
| Torquay |
Internet | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fergal Gallanagh
(@fergalgallanagh) reported
@virginmedia automated message advising nearly every day for a week that engineers have identified the issue and will have it fixed that day. They seem to identify issues every day??? How can my internet go down daily for a week. Service is a joke.
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Liz Bragg💙
(@LizBragg6) reported
@virginmedia Yes engineer booked for Tuesday am. Original engineer left Saturday at 9:30 am .. system immediately failed / never worked -took until 11 am to find someone to speak to who couldn’t fix it. I’m busy in virtual clinic tomorrow am needed broadband 4 that so 2nd apt annoying
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Stephen Swindley
(@swinders) reported
Now had a call from a nice gentlemen claiming to be from Virgin Media reporting the same issue. Beginning to think there may be something in this. Anyway, Sam Morgan was his name and he couldn't understand that I didn't have a 'major' device like a computer or laptop...
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rose byrne
(@Byrne108) reported
@virginmedia The issue is ongoing, it works one day and not the next, who knows when? It’s. It’s not good enough.
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Stephen Curtis
(@Stephen37663218) reported
@virginmedia You’ve advised me and I’ve done what you asked and got nowhere, I have 20 mins of meal break right now. Can you help me right now on webchat?
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Chloe x
(@username6032) reported
@virginmedia Says no known issues 😑😭🤚
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Chloe x
(@username6032) reported
@virginmedia Says no knows issues... 😭🤚😑
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Peter Chambers
(@pfchambers82) reported
@virginmedia My complaint relates to property damage that CEDR are not relevant for. I’ve been given a phone number so going to waste my time calling them instead.
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GamingDictator
(@GamingDictator2) reported
@virginmedia yea iv tried it all turning it off and on again, taking the sim out giving it a little rub,turning on and off airplane mode and nothing? im not moaning just checking its not my phone lol any help would be great.
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Jo Carlisle
(@jocarlisle4) reported
@virginmedia on your customer service page, why isn’t there an email or phone number that I can call to ask why my internet speed is so inconsistent? I have tried all the switch off/reboot option. My download speed have gone from 107 mbps to nothing to 1.3 mbps!!! Need help