Virgin Media Outage Report in Newton Abbot, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newton Abbot, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Paignton |
Internet | |
| Paignton |
Internet | |
| Torquay |
TV | |
| Newton Abbot |
Internet | |
| Paignton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@dragonsangel01 @virginmedia @Ofcom When it's works it is good BUT their customer service has got progressively worse, and now it is almost none existent
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Dave England
(@jsydave) reported
from
Borough of Torbay, England
@MonkeyBonus @premierinn @virginmedia same problem here too. Had paid for a month on the 20th but initially I was asked to pay again so tried logging out and logging in and can't do that either!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup
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Lynsey Ross
(@Lynsey2901) reported
from
Kingskerswell, England
@virginmedia how does anyone make a complaint that will be taken seriously?
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zivva
(@zivva) reported
from
Newton Abbot, England
@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
@radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty
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Richard Spencer
(@richspencer111) reported
from
Borough of Torbay, England
@virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Kingsholm
(@Kingsholm1) reported
from
Borough of Torbay, England
@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Amber Downing
(@AmberDowning) reported
from
Borough of Torbay, England
Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?
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AJ Merron
(@AJMerron_writes) reported
from
Borough of Torbay, England
@TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Getting frustrated now , on demand still not working !!! Cal 150 and get told to turn off / on automated message . No contact with team 😡
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Joe sansome
(@Joesansome) reported
from
Borough of Torbay, England
@virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia cannot watch TV , signal keeps going off !!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dom
(@domioGeordio) reported
@virginmedia I raised a complaint instead.
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Dale
(@Joedan_dilemma) reported
@virginmedia I hadn't. Although the options say about new kit, news etc not about trying to be kept as a customer. Now it will "take up to 28 days" to take effect??
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Miss ✨
(@english_hgb) reported
@virginmedia I have, I get stuck on an endless loop in the password section despite it being correct - I’ve checked numerous times. Tried WhatsApp and text 4 times now on different days but never get through.
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Jessica Gipson
(@mathsfits) reported
@virginmedia Can you give the short cut to actually talk to someone rather than all the options- of which none are the ones I need. I want to make a complaint… not go through the maze of options.
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Avril Green
(@3bellfoot9) reported
@virginmedia Check the service status in your area.
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Miss ✨
(@english_hgb) reported
@virginmedia I have tried this, I was on a loop for 30 minutes. I then sent a WhatsApp at 3pm and never heard back.
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🅰🅹 𝕲𝖚𝖎𝖓𝖓𝖊𝖘𝖘 🐲
(@AJGuinness) reported
****, and I cannot stress this enough, **** VIRGIN MEDIA. USELESS *****.
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Vi
(@DarthVidahoo) reported
@virginmedia . @virginmedia Apologies, I did get it to work. Dongle still not arrived a week after requesting though, was given some story about technical issues with the system that dispatches them.. Not my concern. The screaming 2yr old who wants Dumbo on Disney however, is my concern 🙄
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Lawrence ‘Chunk’ Cohen
(@G00NIES85) reported
@virginmedia Inflation is one thing, 25% increase on my monthly bill is something else entirely. That is pure corporate greed. Also how dare you spout ‘quality service’ when we’ve had nothing but issues with both service AND actual customer service. Disgusting.
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jacqueline burden
(@oscine63) reported
@virginmedia Box is now virtually useless since ‘upgraded’ remote 360. Frequently loses connection, forgets passwords, wipes recordings and that interface is horrible. Don’t upgrade-I wish I hadn’t