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Virgin Media

Virgin Media outages and service status in Newton Abbot, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newton Abbot, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 83% Internet (83%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newton Abbot, England

The most recent Virgin Media outage reports came from the following cities: Paignton, Torquay, and Newton Abbot.

CityProblem TypeReport Time
Paignton Internet 17 days ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

  • last_centurion
    JC (@last_centurion) reported from Chudleigh Knighton, England

    @CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy

  • ShonaClarke9
    Shona Clarke (@ShonaClarke9) reported from Newton Abbot, England

    Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

  • nickhancock741
    Nick Hancock 🇪🇺 (@nickhancock741) reported from Borough of Torbay, England

    @BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me

  • AmberDowning
    Amber Downing (@AmberDowning) reported from Borough of Torbay, England

    Get @SkyUK @SkyHelpTeam they said, they are good, finish with @virginmedia. So why does the internet go down at midnight every night? Sky?

  • katiesdad52
    Paul Henderson (@katiesdad52) reported from Brixham, England

    @franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.

  • Joesansome
    Joe sansome (@Joesansome) reported from Borough of Torbay, England

    @virginmedia @JannerJE Have the same. Torquay. Don’t pass the buck @virginmedia clearly isn’t an isolated problem, pay you enough as it is

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

  • Alydinsdale
    Aly Howard (@Alydinsdale) reported from Countess Wear, England

    @virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter

  • blakersm76
    Mike Blakeley (@blakersm76) reported from Borough of Torbay, England

    @FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub

  • superseagull8
    Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • brenrich101
    Brendan (@brenrich101) reported from Borough of Torbay, England

    @virginmedia No complaints, just can’t take the service with me when I move! Only thing is an email confirmation would have nice detailing the termination, the date, and any fees/refunds due 👍🏼

  • gjp12775
    Graham Palmer (@gjp12775) reported from Borough of Torbay, England

    @MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Trying to talk to get a change to our @virginmedia account. 5 weeks, none of the promised call back & now they close our account without telling us. If this is how they treat long term customer avoid like the plague!! #customerservicefail #broadband

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!

  • HoulihanFinn
    Finn Houlihan (@HoulihanFinn) reported from Borough of Torbay, England

    @virginmedia Thanks all at @VirginMediaCorp perfectly timed for half term, no internet, no tv, no devices 😫 = mad house, 3 kids and my wife giving me constant grief, Help !!!

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @radish_84 @virginmedia We have been over 25 years & no help or follow up are all. #noloyalty

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia is there an outage in Torquay

  • Owen_TwoTwos
    Owen (@Owen_TwoTwos) reported from Borough of Torbay, England

    @virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.

  • AnimeDeb
    DebAndrews (@AnimeDeb) reported from Borough of Torbay, England

    @virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gregster29
    Greg O'Connell (Two jabs) (@Gregster29) reported

    @virginmedia All I'd like to know is if 2Gb fibre is available for my postcode. The website says yes, Customer service says no. So which is it?

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years

  • robert_mackley
    Robert mackley (@robert_mackley) reported

    @entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo

  • _kimosabe_
    John James (@_kimosabe_) reported

    @virginmedia this company is a fraud they tell you that you can get free access to HBO max and it is totally untrue disgusting service

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

  • GusTw1tter
    Gus (@GusTw1tter) reported

    @virginmedia my broadband hubs is faulty & I need to replace. Your website is impossible to navigate & chat it is nonsense. Help.

  • saabturbocab
    russell elphick (@saabturbocab) reported

    @virginmedia The team were awful, offered£25 and you took £900 over 4 months. Shameful.

  • JonnyCave
    Jonny Cave (@JonnyCave) reported

    @virginmedia You bill me for a paper bill £1.75 raised the issue feb 25th 2025 to which you promised a credit of £10 this never happened and have then continued to bill me on paper bill at £1.75 for 14 months, all chat logs have been kept, then tried to offer me £15 credit in total

  • rickysmith1965
    Richard Smith (@rickysmith1965) reported

    @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.

  • Turkish_hackney
    Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported

    @virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling