Virgin Media outages and service status in Newton Abbot, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Newton Abbot, including 1 direct report.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- The most recent signal from this area was received Jun 2, 1:30 PM GMT+1.
- TV (73%)
- E-mail (9%)
- Internet (9%)
- Total Blackout (9%)
The latest reports from users having issues in Newton Abbot come from postal codes TQ12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Abbot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newton Abbot, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay
|
Internet | 8 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newton Abbot, England
Latest outage, problems and issue reports in Newton Abbot and nearby locations:
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JC (@last_centurion) reported from Chudleigh Knighton, England@CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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zivva (@zivva) reported from Newton Abbot, England@virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for
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Owen (@Owen_TwoTwos) reported from Borough of Torbay, England@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Mike Blakeley (@blakersm76) reported from Borough of Torbay, England@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Chris Wright (@saints76) reported from Borough of Torbay, England@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Paul Henderson (@katiesdad52) reported from Brixham, England@franklake @virginmedia @MoneyTelegraph Wait till you finally cancel, you then have to wait for the return packaging to be delivered, assemble the bloody thing, put your boxes into the box they send, including cables and remote, and send it all back or get charged 100 quid. Enjoy!
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Phil Steer (@philipstr) reported from Borough of Torbay, England@IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.
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Nicholas Seymour (@nrjs1000) reported from Countess Wear, EnglandAfter weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Chris Saunders (@superseagull8) reported from Newton Abbot, England@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Brett Wheeler (@BrettWheeler33) reported from Totnes, England@virginmedia Ok I'm very close to saying just stop and I'll go with @SkyUK as I'm sure they could install me much quicker just broadband is slow with sky
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AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England@virginmedia Apparently there’s some form of outage on the network as a whole. I can’t get any clear answers from the @TravelodgeUK Wi-Fi help line. The network just seems to be refusing to connect logged in devices. I’m here for one night and requested money back for Wi-Fi to no avail.
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England@MartinDaubney @virginmedia I've heard negative stories.about them downhere. Again around service. Dread to think what will happen with Flybe, if Virgin supply shoddy service.
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Redsoilgirl (@redsoilgirl49) reported from Borough of Torbay, England@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Martin Elcoate (@MElcoate) reported from Topsham, EnglandIt would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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Brett Wheeler (@BrettWheeler33) reported from Ashburton, England@virginmedia I am very angry at the service I received today on the phone trying to sort out my new house. I need more help.
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Kingsholm (@Kingsholm1) reported from Borough of Torbay, England@virginmedia hello, please can you advise the status or if there is a problem in the TQ1 area. Thanks
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧🇨🇳🇮🇱🏴 (@Inforder) reported@OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.
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Robert Cashin (@robert_cashin) reported@virginmedia Service desk closed for the evening, so logging this here. Broadband and television down in B24 8RB. TV shows a code CS2004. WiFi hub flashing red and TV box flashing a symbol with two arrows. Have rebooted WiFi, but this has made no difference.
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mec337 (@mec337) reported@virginmedia you are swapping from Analog to Digital phone service. Can you guarantee T38 fax protocol will work as before? and yes fax machines are still used.
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Christian Schmeer (@cschmeer) reported@virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.
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Sunny Singh (@sunnysenguk) reported@virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬
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Hg (@5555501z) reported@virginmedia Anyone else getting bad pixilation on itv2 atm
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David Rye 🚜 (@DavidRye3) reported@OliverGMcManus @virginmedia I'd never put up with that treatment
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Belle BTE (@barbzinsa) reported@virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?
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Ailsa (@Ailsa56202286) reported@virginmedia I have had 3 conversations with your representatives on the phone in the last week promising a change on my account/ complaints email and none of them have followed through? Is anyone else finding the virgin media team to be totally USELESS. Will never be using again
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dEBT shredder (@andybearz) reported@virginmedia Ok but I’ve watched it all on firestick so might help others but not me 👍🏻