Virgin Media Outage Report in Exmouth, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Exmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Exmouth, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Newton Abbot, Pinhoe, Torquay, and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 17 hours ago |
|
Exeter
|
Wi-fi | 1 day ago |
|
Exeter
|
Wi-fi | 2 days ago |
|
Exeter
|
Wi-fi | 2 days ago |
|
Exeter
|
Wi-fi | 3 days ago |
|
Exeter
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Exmouth, England
Latest outage, problems and issue reports in Exmouth and nearby locations:
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@leemacca13 @virginmedia Virgin media literally have the worst service ever
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james miller (@jamesk491) reported from Borough of Torbay, EnglandI recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Chris Saunders (@superseagull8) reported from Newton Abbot, England@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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Cheryl 💇 (@cherylblackmini) reported from Borough of Torbay, England@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Liz Loly (@LizzyLoly) reported from Borough of Torbay, England@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Ian Bond (@BondyOfficial) reported from Exeter District, EnglandSeems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia on demand not working ?
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Abdul Latif (@alatif7934) reported from Exeter District, England@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England@virginmedia There is a local issue now but we have been having issues for weeks
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adam connett (@ConnettAdam) reported from Ottery St. Mary, England@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandMy internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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DebAndrews (@AnimeDeb) reported from Borough of Torbay, England@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Randisi (@LisaRandisi) reportedHey @virginmedia, can you explain to me why I get 4G signal on the outer Mongolian steppe but not anywhere in England?
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gary swailes (@swailsy) reported@virginmedia phoned Friday to cancel my contract but I have not received any email to confirm this yet?
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Vayify (@Vayify) reported@tdavy147 @chasinglamely @virginmedia My virgin media is fine most of the time, apart from when I decide to stream.. then it feels it’s the appropriate time to go down
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david (@justifiedfear) reported@416e64726577 @virginmedia So sorry about that,I have had similar issues like that before,but kridcrack on Instagram helped me out,he’s a genius
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vikki longman (@vikkilongman) reported@virginmedia internet has been so intermittent over the last week i am not happy. I have limited internet again this morning, no wifi and no phone signal to call. When i call from my landline i get there is an issue but my service status says its fine!!! 3 people home working.
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Adam (@TotallyFD) reported from Kings Langley, England@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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Kriss (@chasinglamely) reportedI spent an hour waiting to speak to someone at @virginmedia to cancel my contract. When I told them I'm absolutely not paying to cancel a service I never received, they hung up on me. So, what now, report them to @Ofcom? This isn't broadband, it's fraudband.
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vikki longman (@vikkilongman) reported@virginmedia Yes it says there is a fault but nothing else…… its getting stupid now. I haven’t had many issues but this is joke over the last week. Can you advise me at all of what the issue is and any advance on timing?
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* (@pessimisticpie) reported@virginmedia are there any known issues with accessing YouTube from TiVo box? For about a week if I try to get on it I am just left with a purple loading wheel
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Lil’ Prawn Pirate ☠️🦐 (@CrabCrisp) reported@virginmedia Only the power button is on. I'd also like to point out that we've never been able to get internet access upstairs with your garbage fire broadband, and we have to reset the TV box every time we want to use Netflix.