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Virgin Media

Virgin Media outages and service status in Exmouth, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Exmouth, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, TV, and Total Blackout.
  • The most recent signal from this area was received May 14, 11:06 AM GMT+1.
  • 88% Wi-fi (88%)
  • 8% TV (8%)
  • 4% Total Blackout (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Exmouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Exmouth, England

The most recent Virgin Media outage reports came from the following cities: Exeter, Torquay, Newton Abbot, and Pinhoe.

CityProblem TypeReport Time
Exeter Wi-fi 49 minutes ago
Torquay Total Blackout 2 days ago
Exeter Wi-fi 4 days ago
Exeter Wi-fi 4 days ago
Exeter Wi-fi 5 days ago

Nearby cities with recent reports

Exeter

6 recent signals

49 minutes ago
Torquay

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Exmouth, England

Latest outage, problems and issue reports in Exmouth and nearby locations:

  • superseagull8
    Chris Saunders (@superseagull8) reported from Newton Abbot, England

    @virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.

  • spinkles176
    Clare Palmer (@spinkles176) reported from Exeter District, England

    @virginmedia So I had service on a temp number but that has no disappeared, O2 just keep saying it will be done, first by 6 on Monday then 9 on Tuesday etc...if you I'm me I can send you my numbet

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @leemacca13 @virginmedia Virgin media literally have the worst service ever

  • JackieKellySW
    Jackie Kelly (@JackieKellySW) reported from Borough of Torbay, England

    @virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !

  • Bingamin
    PMo (@Bingamin) reported from Exeter District, England

    @virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.

  • blakersm76
    Mike Blakeley (@blakersm76) reported from Borough of Torbay, England

    @FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub

  • AJMerron_writes
    AJ Merron (@AJMerron_writes) reported from Borough of Torbay, England

    @TravelodgeUK Wi-Fi, provided by @virginmedia not only has ripped me off but their customer support team are apparently away all weekend. This is obviously a scam.

  • Mex5150
    Mexie Mex 🃏👔🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Mex5150) reported from Exeter, England

    @virginmedia fix your ******* network! It's bloody down yet again!

  • JulieGalt
    Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks

  • ShonaClarke9
    Shona Clarke (@ShonaClarke9) reported from Newton Abbot, England

    Not happy with Virgin Media at the moment. No WiFi since Saturday. Tried calling and got nowhere as the call centre is closed. Don't need this during self isolation. Does anyone else have this problem. Not good enough Virgin Media.

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    @Yoshi107422871 @virginmedia Yes they say they will raise a complaint but nothing comes of it, no call or e-mail followup

  • Dangem58
    Denise (@Dangem58) reported from Borough of Torbay, England

    @virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers

  • trail_71
    Simon (@trail_71) reported from Exeter District, England

    @virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks

  • zivva
    zivva (@zivva) reported from Newton Abbot, England

    @virginmedia - I’ve had pixelated channels for weeks - I had an actual engineer booked to come today and miraculously those channels were fixed when I checked last night - so I text “FIXED” only to find they are not working again this morning - now I’m hanging on the phone for

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.

  • richspencer111
    Richard Spencer (@richspencer111) reported from Borough of Torbay, England

    @virginmedia next to no 40….. of course it may not be your box… nobody else wants it, or wants to help!

  • philipstr
    Phil Steer (@philipstr) reported from Borough of Torbay, England

    @IJN3 @virginmedia Had the same issue yesterday took around six hours to resolve.

  • jdcecfc
    justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia Thankyou so much. Shocking service. Don't message again please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OCP_84
    Owain (@OCP_84) reported

    @virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS

  • SteveSmith98
    Steve Smith (@SteveSmith98) reported

    Hi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?

  • SilvesterLuke
    Luke Silvester (@SilvesterLuke) reported

    @virginmedia @JoyB40 Same hear and service status not working

  • spenny7
    SpennysGamingChannel (@spenny7) reported

    @virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!

  • LorryLocket
    Karen’s Tweets (@LorryLocket) reported

    @virginmedia I can’t access my emails despite re-entering my credentials help please!

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

  • MikeHenry58
    mike henry (@MikeHenry58) reported

    Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

  • EdenGreg
    Greg Eden (@EdenGreg) reported

    @status_is_down Virgin media Down TV not working in Lincolnshire

  • DaveBall65
    BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported

    @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

  • Kazza6900
    Willow 🧙🏼‍♀️🔮🪄 (@Kazza6900) reported

    @virginmedia Any idea when it will be fixed? Can’t get the service checker to work either. Thank you