Virgin Media outages and service status in Exeter, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Exeter, including 1 direct report.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received Apr 27, 8:49 PM GMT+1.
- Wi-fi (96%)
- TV (4%)
The latest reports from users having issues in Exeter come from postal codes EX1 and EX4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Exeter, England
The most recent Virgin Media outage reports came from the following cities: Exeter, and Pinhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 16 hours ago |
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Exeter
|
Wi-fi | 2 days ago |
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Exeter
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Wi-fi | 2 days ago |
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Exeter
|
Wi-fi | 2 days ago |
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Exeter
|
Wi-fi | 2 days ago |
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Exeter
|
Wi-fi | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Rachel Smith (@HotelRach) reported from Exeter District, EnglandIs @virginmedia down in Exeter again or is it just us?
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Aly Howard (@Alydinsdale) reported from Countess Wear, England@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Dave Moist (@Bingamin) reported from Exeter District, England@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
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Abdul Latif (@alatif7934) reported from Exeter District, England@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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Steve Lee (@SteveALee) reported from Exeter District, England@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@DrGBuckingham @virginmedia Combination of sporadic wired service and Wi-fi dropouts all day on top of an ongoing issue with the service coming into the house.
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Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England@virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.
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justin courtney (@jdcecfc) reported from Exeter District, England@virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic
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Matt Scott (@mrmattscott82) reported from Exeter District, EnglandHey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too
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Charlie Garnham (@pbandapple) reported from Exeter District, England@virginmedia It’s a bit difficult to explain the whole story in a tweet as it’s a really strange issue and I’m fed up of calling your non-uk call centre and being told the same thing again.
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Mike Noon (@TheMikeNoon) reported from Exeter District, England@virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.
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humanenergy (@humanenergy5) reported from Exeter District, England@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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Martin Elcoate (@MElcoate) reported from Topsham, EnglandDear @virginmedia, I rarely take to social media to complain however attempts to make a formal complaint via telephone “help”line & via online chat have failed. Your customer service is the worst I’ve ever experienced. Your complaint handling process is also broken. @WhichUK
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
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Charlie Garnham (@pbandapple) reported from Exeter District, England@virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, EnglandSee Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…
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🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt (@JONEZZEEonMMA) reported@GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.
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Samuel Pierce (@Mrhalfandhalf8) reported@virginmedia hi there last few days my Internet has cut off between 3 to 7 when its been really warm this has happened before and yous have let me leave free of charge as it was never sorted out now its happening again been since Dec but was ok intill the good weather.
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Robert mackley (@robert_mackley) reported@entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo
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Monique Bissell (@Neek49) reported@virginmedia our internet has been down for two weeks. Not ‘intermittent’ not ‘freezing now and then’. It is Off. Kaput. Noncompliant. DEAD. You keep saying that you will resolve it but we haven’t even been told what the problem is. With tears in my eyes, PLEASE FIX IT!! Please!
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Chib Ma Nib (@chibmanib) reported@virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days
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adam (@adam_2510) reported@virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!
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v (@CourageHonour) reported@virginmedia virgin media absolute joke with no customer service of any use....totally given up trying to resolve issues......bye...hello sky.
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Jools (@Jools_Orca) reported@lsrlinda I’m pretty sure many have struggled with very poor English or a similarly strong accent. My neighbour is hard of hearing and swapped Virgin Media for BT due to such struggles.
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Donna Tudor (@donna2904) reported@FuzziePieRat @virginmedia I’ve had the same issues. Given 30 days notice after 19 years as a customer. They kept offering me things I didn’t want. Three hours on chat to give my notice as they were ignoring me.
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Bob Luhman (@rl0508a) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies