Virgin Media service status in Exeter, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Exeter come from postal codes EX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Exeter, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Pinhoe, and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 20 hours ago |
|
Exeter
|
Wi-fi | 1 day ago |
|
Exeter
|
Wi-fi | 2 days ago |
|
Exeter
|
Wi-fi | 2 days ago |
|
Exeter
|
Wi-fi | 3 days ago |
|
Exeter
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
-
Andy Cooper (@DevonLifeEd) reported from Exeter District, England@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
-
Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandMy internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
-
Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
-
Sally French (@sallywallywoo10) reported from Exeter District, England@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
-
humanenergy (@humanenergy5) reported from Exeter District, England@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
-
Ian Bond (@BondyOfficial) reported from Exeter District, England@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
-
humanenergy (@humanenergy5) reported from Exeter District, England@virginmedia internet down again. Problems ? 🤔😬
-
Abdul Latif (@alatif7934) reported from Exeter District, England@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
-
Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
-
Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
-
Matthew Cousins (@mattedcous) reported from Exeter District, England@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
-
Matthew Cousins (@mattedcous) reported from Exeter District, England@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
-
Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
-
adam connett (@ConnettAdam) reported from Ottery St. Mary, England@virginmedia sort your virgin tv go app always seems to go down. Soo poor
-
Andy Cooper (@DevonLifeEd) reported from Exeter District, England@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
-
Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@leemacca13 @virginmedia Virgin media literally have the worst service ever
-
Ian Bond (@BondyOfficial) reported from Exeter District, EnglandSeems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
-
Dave Moist (@Bingamin) reported from Exeter District, England@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
-
Nicholas Seymour (@nrjs1000) reported from Countess Wear, EnglandAfter weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
-
Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Cassidy (@scottycass88) reported@virginmedia left in limbo and everything your customer service team is all bollocks. Were .enter to be connected today and because of a **** up on your part we are stuck with no broadband till mid january. Happy Christmas my arse. Useless.
-
Steve 🐍 (@sonysteve1) reported@zacbowden @windowscentral @virginmedia Virgin media’s hubs are total shite . And should not be installed. I’ve turned mine into a modem and now use a mesh 6 router . Problem solved .
-
DT (@davetainton) reported@virginmedia I’ve been trying to get help from your chat but after about 5 days of being asked if I’m the account holder 10 times and speaking to 8 people I’m getting nowhere.. anyone able to help
-
RThomas (@Mr_RThomas) reported from Lambeth, England@virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX
-
Elizabeth McCafferty (@ElizabethMcCaf8) reported@virginmedia are an absolute joke on hold for 30mins for the thousandth time for the advisor to hang up 🤬 sick of having no service we pay good money for
-
Zac Bowden (@zacbowden) reported@sonysteve1 @windowscentral @virginmedia I do the same. That doesn't help if the ISP isn't providing the service bit though
-
HelenB (@HelenB50535129) reported@virginmedia what absolute shambolic customer service- gave req notice..as I’ve moved, called 6 times & still no further forward, even had a staff member cancel my disconnection,4 calls tonight,cut off twice& put on hold for 22 mins just before you close, guess what,still no help
-
Zac Bowden (@zacbowden) reported@virginmedia Your site says there are no known issues. My Internet is now totally dead.
-
abbywilkesphotography (@abbywilkes) reported@virginmedia @Nikkicf80 Constantly, CONSTANTLY dropping out. Not a happy customer amd we have hub4....
-
John (exocet861) (@turner8619) reported@virginmedia Nope nothing I've had no tangible correspondence from you guys just my phone calls my messages my never ending being passed around