Virgin Media Outage Report in Exeter, Devon, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Exeter come from postal codes EX1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Exeter, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Exmouth and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
-
Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
-
Rachel Smith
(@HotelRach) reported
from
Exeter District, England
Is @virginmedia down in Exeter again or is it just us?
-
Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
-
Al Brooking
(@albrooking) reported
from
Exeter District, England
I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.
-
Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
-
petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
-
adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@virginmedia sort your virgin tv go app always seems to go down. Soo poor
-
Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
-
Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@leemacca13 @virginmedia Virgin media literally have the worst service ever
-
Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
-
Dave Moist
(@Bingamin) reported
from
Exeter District, England
@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
-
Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
-
Simon
(@trail_71) reported
from
Exeter District, England
@virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks
-
Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
-
Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
-
Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
-
Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
-
Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
-
Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Morrish
(@EmmaMorrish) reported
@virginmedia So it turns out you sent us a wifi box that isn’t compatible with our package. Over two weeks of poor and intermittent wifi due to this error including affecting my husband’s ability to teach his primary school class remotely.
-
asa place
(@asaplace) reported
@virginmedia @Flav_Bateman @lawrence_bury Sort your ******* **** out! 2 days on the phone to get reconnected when I've never missed a payment yet I've still been cut off. 145 a month you're mugging me right off. May aswell come burgle me while you're at it
-
elliott
(@elllewis_) reported
@virginmedia my wifi has completely gone down this morning, switched it on and off and now not even registering on any of my laptops?!
-
mrs.singer
(@mrs_singer2) reported
@virginmedia *2 months later : still waiting for a response from your messaging service
-
Fiona Duggan
(@fionaduggan) reported
from
Wandsworth, England
Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,
-
Philip Malpas
(@MalpioBCFC) reported
@virginmedia 11to 4pm was friday. When complaining after waiting 2 hours told cant have refunds for my loss of service too? Starting to rethink about leaving once contracts ends. Plus im on m100 package and get 51 speed download your site suggests min is 54 up to 100?
-
bikedude
(@marioandreazza) reported
@BelarmineC @virginmedia Having the same issue, Virgin Media saying no outage in the area on their support.
-
Layzeedude 👾🤘🔧⚙️
(@layzeedude) reported
@virginmedia Spoke too soon! Checked service status again and it seems there's a network issue in my area. Any chance of updates on this? Nothing on your website to give any idea of how long this may take to resolve.
-
Dave Sayers
(@Sayers8) reported
@virginmedia any issues with broadband in the CV34 area? Lost all connection but the box appears to be working fine
-
G.M.
(@Allumajo) reported
@virginmedia Hi I have tried calling 150 the outages to this area are listed however why sell me broadband charge me if you have ongoing problems in my area. I need compensation for having to use my mobile as a hotspot not on. Or I cancel. M500 is not cheap.