Virgin Media outages and service status in Exeter, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Exeter, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 7, 10:23 AM GMT+1.
- Wi-fi (83%)
- Internet (6%)
- Total Blackout (6%)
- Phone (6%)
The latest reports from users having issues in Exeter come from postal codes EX1 and EX4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Exeter, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 9 hours ago |
|
Exeter
|
Wi-fi | 1 day ago |
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Exeter
|
Wi-fi | 6 days ago |
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Exeter
|
Wi-fi | 10 days ago |
|
Exeter
|
Wi-fi | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Nicola Quick FEPAA (@njquick) reported from Exeter, England@virginmedia useless customer service; complete service outage for 3 x days; after 48 hrs, £10????? Outrageous! #whatajoke
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🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@DrGBuckingham @virginmedia Combination of sporadic wired service and Wi-fi dropouts all day on top of an ongoing issue with the service coming into the house.
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Sean Jenner (@SeanJenner10) reported from Exeter District, England@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
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Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England@virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.
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petenjane (@petenjane) reported from Topsham, England@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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Chris Gower (@chrisgower) reported from Exeter District, England@LauraRiceli I'm exactly the same. I ceremonially watch some terrestrial telly because I'm paying for it, @virginmedia won't let me cancel the telly as its part of my package. But we still have to pay a license fee because government reasons.
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Mandy Pearse (@MandyPearse) reported from Teignmouth, England@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Amanda Leach (@nuggyleach) reported from Exeter District, England@Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!
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humanenergy (@humanenergy5) reported from Exeter District, England@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Shakers (@ShakersExmouth) reported from Exeter District, England@virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...
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adam connett (@ConnettAdam) reported from Ottery St. Mary, England@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Charlie Garnham (@pbandapple) reported from Exeter District, England@virginmedia It’s a bit difficult to explain the whole story in a tweet as it’s a really strange issue and I’m fed up of calling your non-uk call centre and being told the same thing again.
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Siân McPhee (@sianmcphee) reported from Exeter District, England@virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia Contact them later today to run through the troubleshooting tips before they will send an engineer to fix the issue. Even though it's same issue as been having for weeks which has already been ”fixed” once.
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Martin Elcoate (@MElcoate) reported from Topsham, England@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dide (@dide_oluwa) reported@virginmedia your network has been terrible for days now , no cell signal whatsoever
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simon withers (@KalEl_WBS) reported@virginmedia You going to actually reply tho? You always say send us a DM and then never reply.
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Callum Ridings (@Unique_Toxic14) reported@LimbChance @virginmedia internets gone down again can you please comment on this
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Karl Dyer (@KarlDyer15) reportedTo work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs
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Mark (@tirpse) reported@virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!
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Gabby Harrington-Poole (@Gabarillo) reportedNon stop problems with @virginmedia over the last couple of months. Today is exceptionally bad. I’m unable to work from home, not great when you’ve got press deadlines. Bet there won’t be any reduction on the direct debit they take! Time for an official complaint I think!
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Iain Sykes (@iainsykes2014) reported@virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.
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Cobes (@AFC_OSRS) reported@j_ball13 @virginmedia Ignore them till the death certificate they can't do ****, all smoke n mirrors. Had that issue with my uncle passing. 1 email in writing and when obtained provide death certificate.
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GW 🔰🏴 (@GW_Mktg) reported@Girlw0ndr Yep steer clear of @virginmedia. Their broadband is down as we speak!
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The Navigator (@Navigator429) reported@virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.