Virgin Media Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Exeter, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Exmouth and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exmouth |
||
| Tiverton |
Phone | |
| Exeter |
Total Blackout | |
| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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PMo
(@Bingamin) reported
from
Exeter District, England
@virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Thankyou so much. Shocking service. Don't message again please
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
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Siân McPhee
(@sianmcphee) reported
from
Exeter District, England
@virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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Mike Noon
(@TheMikeNoon) reported
from
Exeter District, England
@virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution
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Elliot
(@Elliot_TBR) reported
from
Exeter District, England
@J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat
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Mike Noon
(@TheMikeNoon) reported
from
Exeter District, England
@virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.
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Sean Jenner
(@SeanJenner10) reported
from
Exeter District, England
@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@virginmedia So I had service on a temp number but that has no disappeared, O2 just keep saying it will be done, first by 6 on Monday then 9 on Tuesday etc...if you I'm me I can send you my numbet
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
Virgin media internet is absolute dog ****
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Jσѕιє 🦋🧡
(@tacksf0rsnacks_) reported
from
Exeter District, England
See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.
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Jσѕιє 🦋🧡
(@tacksf0rsnacks_) reported
from
Exeter District, England
@MarkDav41562638 @virginmedia Still down in Exeter. Sort it out @virginmedia!
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Jasyboy71
(@jasyboy71) reported
from
Exeter District, England
@virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager
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Alex Squire
(@exeteralex) reported
from
Exeter District, England
@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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Tilly
(@_Tillyjp) reported
from
Exeter District, England
@virginmedia hi any idea how long the internet will be down in EX2 area please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nadhaw
(@nadhaw1) reported
@virginmedia The initial purchase agreement but your team said they can't accept that. They said we would have to pay the charges and they would then be credited towards the next bill but seen as you don't service the area there won't be no next bill so again it's pointless.
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Phillip Carey
(@PhilC1935) reported
@virginmedia you couldn't make it up. After this evenings service shocker, I still have no films, no VM honour and now cannot raise a complaint as the site is being worked #tryingthepatienceofasaint
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DoyenTacet
(@TacetInanis) reported
@crokeyz @virginmedia Damn this man just casually murders a company just like he does paper boomers
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Wayne Harrison
(@wayneharriso) reported
@virginmedia Thanks I have managed to speak to customer service and they told me the same 👍
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RoM
(@RoMonwhy) reported
@virginmedia I have shite internet and I can’t even check with your app how bad it is because it’s so bad.
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Josh Rowe
(@RoweJosh84) reported
@virginmedia what is going on with the network. Last few days has been horrendous service. Mainly TV keep dropping out. Says network settings but all internet still ok for everything else?
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Samantha Nelson
(@SJN004) reported
@virginmedia Our DD with the bank. Now we are being charged late fees on top of bills for a amount we have never agreed to.
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Tom_ #Mufc Til I Die
(@Unitedeveryday) reported
Honestly couldn't ever imagine this happening to Rte or Virgin media but saying that again, they aren't run as bad the ones in the BBC.
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Phillip Carey
(@PhilC1935) reported
@virginmedia an atrocious Friday evening trying to get the film channel offer made and confirmed March 1. Customer service nightmare, the computer says no and so did Ashwin. Only can have if I pay 209. Offered confirmed email, offered promo email.. no interest..#erroneousVMoffer
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Moke 🇺🇦
(@MokeSpoke) reported
@virginmedia Hi Virgin. I’m getting nowhere with my bill. Again when I phoned you before you said my March bill would be adjusted to £12.01 and you’d note this on my account. Button bill for March is set to be the full amount. This is simply painful. How are you going to fix this please