Virgin Media outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Exeter, England

The most recent Virgin Media outage reports came from the following cities: Exeter.

Community Discussion

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Virgin Media Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

• 
  Mandy Pearse (@MandyPearse) reported 16 seconds ago from Teignmouth, England

  @danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.

• 
  Martin Elcoate (@MElcoate) reported 3 minutes ago from Topsham, England

  @virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.

• 
  Aly Howard (@Alydinsdale) reported 4 minutes ago from Countess Wear, England

  @virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter

• 
  Elliot (@Elliot_TBR) reported 6 minutes ago from Exeter District, England

  @J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.

• 
  Martin Elcoate (@MElcoate) reported 6 minutes ago from Topsham, England

  @virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.

• 
  Matt Campbell (@MattCampbellPhD) reported 12 minutes ago from Exeter District, England

  @DrGBuckingham @virginmedia Combination of sporadic wired service and Wi-fi dropouts all day on top of an ongoing issue with the service coming into the house.

• 
  Andy Cooper (@DevonLifeEd) reported 15 minutes ago from Exeter District, England

  @laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants

• 
  Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported 23 minutes ago from Exeter District, England

  See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…

• 
  humanenergy (@humanenergy5) reported 23 minutes ago from Exeter District, England

  @RM_Leeming @Justice30 @virginmedia And never a refund in sight....

• 
  Billy Bingham (@billy8179) reported 27 minutes ago from Exeter District, England

  @virginmedia Yes, rude, incompetent. Computer driven process! No ability to adapt or free think or problem solve. I am moving, but to an area where Virgin is not available!

• 
  Kathy Tomlinson (@kathytomlinson_) reported 28 minutes ago from Newton Poppleford and Harpford, England

  @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

• 
  Jσѕιє (@tacksf0rsnacks_) reported 33 minutes ago from Exeter District, England

  Virgin media internet is absolute dog ****

• 
  Charlie Garnham (@pbandapple) reported 38 minutes ago from Exeter District, England

  @virginmedia It’s wi fi. My old dongle stopped picking any signal up so brought a new one. Will try the troubleshooting

• 
  humanenergy (@humanenergy5) reported 40 minutes ago from Exeter District, England

  @reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.

• 
  Mike Noon (@TheMikeNoon) reported 41 minutes ago from Exeter District, England

  @virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.

• 
  justin courtney (@jdcecfc) reported 49 minutes ago from Exeter District, England

  @virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic

• 
  Mexie Mex 🃏👔🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Mex5150) reported 54 minutes ago from Exeter, England

  @virginmedia fix your ******* network! It's bloody down yet again!

• 
  Kathy Tomlinson (@kathytomlinson_) reported 55 minutes ago from Exeter District, England

  2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice

• 
  Kathy Tomlinson (@kathytomlinson_) reported 57 minutes ago from Exeter District, England

  @virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.

• 
  Julie Galt (@JulieGalt) reported 58 minutes ago from Exeter District, England

  @virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 6 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Unainstein (@AstonVillaDoge) reported 6 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Russell Frew (@rhfrew) reported 7 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  John McClave (@johnmc32) reported 8 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 11 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Stephen Maddock (@stephenm68) reported 11 minutes ago

  @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

• 
  BirchillsBoy (@BirchillsBoy) reported 11 minutes ago

  It's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.

• 
  william (@william27504693) reported 16 minutes ago

  @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

• 
  Adam (@adamebond) reported 17 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  Magnolia’s Art (@Magnoli23215778) reported 19 minutes ago

  @elldivino @virginmedia ****!