Virgin Media outages and service status in Exeter District, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Exeter District, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received May 10, 10:22 PM GMT+1.
- Wi-fi (91%)
- TV (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Exeter District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Exeter District, England
The most recent Virgin Media outage reports came from the following cities: Exeter, and Pinhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 4 days ago |
|
Exeter
|
Wi-fi | 4 days ago |
|
Exeter
|
Wi-fi | 5 days ago |
|
Exeter
|
Wi-fi | 6 days ago |
|
Exeter
|
Wi-fi | 7 days ago |
|
Exeter
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
-
Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandMy internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
-
Rachel Smith (@HotelRach) reported from Exeter District, EnglandIs @virginmedia down in Exeter again or is it just us?
-
Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
-
Matthew Cousins (@mattedcous) reported from Exeter District, England@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
-
Dave Moist (@Bingamin) reported from Exeter District, England@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
-
Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
-
Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish
-
Shakers (@ShakersExmouth) reported from Exeter District, England@virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...
-
Andy Cooper (@DevonLifeEd) reported from Exeter District, England@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
-
Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
-
Scott Palfrey (@ScottPalfrey) reported from Exeter District, EnglandWorking from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
-
Simon (@trail_71) reported from Exeter District, England@virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks
-
Ian Bond (@BondyOfficial) reported from Exeter District, EnglandSeems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
-
Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia Contact them later today to run through the troubleshooting tips before they will send an engineer to fix the issue. Even though it's same issue as been having for weeks which has already been ”fixed” once.
-
Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.
-
Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia The reason they want me to call back is because their system was down!! They won't send an engineer without running through steps that I've already run without them.
-
Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
-
Sean Jenner (@SeanJenner10) reported from Exeter District, England@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
-
humanenergy (@humanenergy5) reported from Exeter District, England@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
-
Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia I spent 25 minutes on the phone to your unhelpful customer service desk yesterday....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Santhosh🌏🕊️ (@SubraSanthosh) reported@virginmedia This is bullshit. No internet and phone for over 5 days. I want to cancel the contract and join someone reliable.
-
Stephen Old #FBPE (@StephenOld) reported@virginmedia So, since the technological geniuses who run your company, who don't think they need to provide proper customer service or physical shops, have made changes which mean I can no longer receive blueyonder emails or phone calls - tell them they will have to write 2 me
-
Valak (@Valak66666666) reported@virginmedia my broadband in my area has gone down 3 times in 3 days
-
Jack Walsh aka Welsh Williams (@Bobthedog1967) reported@JoshCF_ I'm with @virginmedia and they've been excellent, said I "needed" to gey my bill down, they lowered it by £5.......but gave me @SkySports free for 2 years!!! Yes please!!!
-
@bling_pot (@bling_pot) reported@virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!
-
Johnald McDicko (@McDickotheRed) reported@virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy
-
Andrew Jarman 🏴🏳️🌈77th(London)Bde (@E7Drew) reported@virginmedia I'm a VirginMedia customer with a subscription to the Sky Movies & Sports package. I was using the On Demand option to watch the Downton Abbey The Grand Finale movie. It was then I discovered that the subtitles are not synchronised with the soundtrack.
-
Helen Davies (@HelenDavie66542) reported@virginmedia Having problems getting install app to display to change to virgin media 360. Shall I just wait 5 days for it to appear?
-
Roland Hesz 🎸⛩️🏳️🌈 (@rolandhesz) reportedHey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.
-
Stephen Old German - English Translator (@old_stephen) reported@virginmedia laptop asking me if I have a passcode on another device. What am I supposed to do? Open some proper shops where I can get help.