Virgin Media outages and service status in Exeter District, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Exeter District, including 2 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received May 18, 6:02 AM GMT+1.
- Wi-fi (96%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Exeter District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Exeter District, England
The most recent Virgin Media outage reports came from the following cities: Exeter, and Pinhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 10 hours ago |
|
Exeter
|
Wi-fi | 17 hours ago |
|
Exeter
|
Wi-fi | 1 day ago |
|
Exeter
|
Wi-fi | 3 days ago |
|
Exeter
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandVirgin media internet is absolute dog ****
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Shakers (@ShakersExmouth) reported from Exeter District, England@virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?
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Jasyboy71 (@jasyboy71) reported from Exeter District, England@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
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Clare Palmer (@spinkles176) reported from Exeter District, England@O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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humanenergy (@humanenergy5) reported from Exeter District, England@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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Al Brooking (@albrooking) reported from Exeter District, EnglandI have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
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Simon (@trail_71) reported from Exeter District, England@virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandMy internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, EnglandSee Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia Yes, rude, incompetent. Computer driven process! No ability to adapt or free think or problem solve. I am moving, but to an area where Virgin is not available!
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Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter, EnglandDon’t tell me, #virginmedia is down AGAIN?!
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Alex Squire (@exeteralex) reported from Exeter District, England@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Clare Palmer (@spinkles176) reported from Exeter District, England@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bill (@NewGolfer1414) reported@virginmedia got African fraudsters calling me now! Absolutely shocking service!!!
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flipper (@flipper865) reported@virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel
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ja (@JaimeA330) reported@virginmedia Nothing was working right from Wednesday evening, I tried restarting the box and it’s not came back on since . There is issues in my area but this is ridiculous. Iv had nothing but the welcome sign for three days now.
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Lee Summers (@LeeSum71) reported@virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?
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David Hudson (@DavidHu15170472) reported@virginmedia I am a new customer, I received an email requesting I register. I received an email link to register my email, but when I tried to complete the registration got stuck in an endless loop, as the whole process keeps repeating. Now I am wondering if I have made a mistake joining VM.
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Simon Parry (@sparry951) reported@virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA
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nelly77 💙 (@nelster77) reported@virginmedia trying to watch on demand, apps tv but currently not working i hope i see a discount in nxt bill.
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Sue (@bob7bob) reported@virginmedia What has happened to the community pages on your site? Your email system has lost folders and keeps moving emails. The community pages are the only place where people actually help. Thanks.
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standfreered (@standfreered1) reported@virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or
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Dollynoocat (@dollynoocat) reported@virginmedia i would saying good but giving your standard of service I will reserve judgment