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Virgin Media

Virgin Media outages and service status in Exeter District, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Exeter District, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, Internet, and TV.
  • The most recent signal from this area was received Aug 27, 12:56 PM GMT+1.
  • 92% Wi-fi (92%)
  • 4% Internet (4%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 27: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Exeter District, England

The most recent Virgin Media outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Wi-fi 6 hours ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 3 days ago
Exeter Wi-fi 5 days ago
Exeter Wi-fi 5 days ago

Nearby cities with recent reports

Exeter

9 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • mattedcous
    Matthew Cousins (@mattedcous) reported from Exeter District, England

    @virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.

  • SteveALee
    Steve Lee (@SteveALee) reported from Exeter District, England

    @rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

  • ScottPalfrey
    Scott Palfrey (@ScottPalfrey) reported from Exeter District, England

    Working from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh

  • ConnettAdam
    adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @virginmedia sort your virgin tv go app always seems to go down. Soo poor

  • Bingamin
    PMo (@Bingamin) reported from Exeter District, England

    @virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.

  • SeanJenner10
    Sean Jenner (@SeanJenner10) reported from Exeter District, England

    @virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.

  • Bingamin
    Dave Moist (@Bingamin) reported from Exeter District, England

    @virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia Yes, rude, incompetent. Computer driven process! No ability to adapt or free think or problem solve. I am moving, but to an area where Virgin is not available!

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything

  • TheMikeNoon
    Mike Noon (@TheMikeNoon) reported from Exeter District, England

    @virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.

  • trail_71
    Simon (@trail_71) reported from Exeter District, England

    @virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks

  • jdcecfc
    justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic

  • JulieGalt
    Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.

  • _Tillyjp
    Tilly (@_Tillyjp) reported from Exeter District, England

    @virginmedia hi any idea how long the internet will be down in EX2 area please?

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England

    2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice

  • BondyOfficial
    Ian Bond (@BondyOfficial) reported from Exeter District, England

    Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying

  • sallywallywoo10
    Sally French (@sallywallywoo10) reported from Exeter District, England

    @virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • devorahfurman
    Niecie (@devorahfurman) reported

    @virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!

  • bookwormmumof2
    Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported

    @virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice

  • sucksfacebook
    Jacob Kaplan (@sucksfacebook) reported

    @virginmedia how do i register interest for a xgs-pon network line?

  • jhargie4
    john (@jhargie4) reported

    @o2 @virginmedia CEO LUTZ SCHUELER seems rather that sending the DEADLOCK letter your team actually want to CANCEL my COMPLAINT!!!!

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @virginmedia What’s the point? Everyone is suffering the same problem. I’m sure if you check on social media you see people do not like this function

  • StevoLaughton
    Stephen Laughton 🇺🇦 (@StevoLaughton) reported

    On a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • ayoshyllon
    O’Shyllon🖤🙃 (@ayoshyllon) reported

    Freaking annoying morning. This guy still ain’t connecting. Virgin media had better come fix this ASAP😒😒

  • YouBloodyReds
    SSM (@YouBloodyReds) reported

    Hi @virginmedia there’s a problem with my subscription. I’m watching #NFFC v #LUFC and whenever Igor Jesus gets the ball my tv goes into slow motion. Is there any way to resolve this?

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @Joyevnm @virginmedia Exactly the same tactics here. Delayed weekly since 27 July. Now on Day 26 with absolutely no service and no useful information. @virginmedia