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Virgin Media

Virgin Media outages and service status in Exeter District, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Exeter District, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • The most recent signal from this area was received Jun 2, 11:28 AM GMT+1.
  • 100% Wi-fi (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exeter District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Exeter District, England

The most recent Virgin Media outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Wi-fi 5 days ago
Exeter Wi-fi 6 days ago
Exeter Wi-fi 7 days ago
Exeter Wi-fi 9 days ago
Exeter Wi-fi 10 days ago
Exeter Wi-fi 10 days ago

Nearby cities with recent reports

Exeter

2 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • alatif7934
    Abdul Latif (@alatif7934) reported from Exeter District, England

    @SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England

    2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice

  • MattCampbellPhD
    Matt Campbell (@MattCampbellPhD) reported from Exeter District, England

    @virginmedia The reason they want me to call back is because their system was down!! They won't send an engineer without running through steps that I've already run without them.

  • tacksf0rsnacks_
    Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, England

    @MarkDav41562638 @virginmedia Still down in Exeter. Sort it out @virginmedia!

  • TheMikeNoon
    Mike Noon (@TheMikeNoon) reported from Exeter District, England

    @virginmedia Thank you for your response. The issue returned swiftly after the engineers visit and has continued to deteriorate and now the picture is not visible nor the sound.

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    Virgin media internet is absolute dog ****

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @leemacca13 @virginmedia Virgin media literally have the worst service ever

  • Alydinsdale
    Aly Howard (@Alydinsdale) reported from Countess Wear, England

    @virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter

  • Bingamin
    Dave Moist (@Bingamin) reported from Exeter District, England

    @LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.

  • spinkles176
    Clare Palmer (@spinkles176) reported from Exeter District, England

    @virginmedia So I had service on a temp number but that has no disappeared, O2 just keep saying it will be done, first by 6 on Monday then 9 on Tuesday etc...if you I'm me I can send you my numbet

  • tacksf0rsnacks_
    Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, England

    See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…

  • pbandapple
    Charlie Garnham (@pbandapple) reported from Exeter District, England

    @virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia Yes, rude, incompetent. Computer driven process! No ability to adapt or free think or problem solve. I am moving, but to an area where Virgin is not available!

  • last_centurion
    JC (@last_centurion) reported from Chudleigh Knighton, England

    @CISASUK @virginmedia I used the resolution service to come to a settlement with Virgin on 9/4/19. Response from Virgin that a cheque would be sent and should be received within 7-10 working days. Today is the 12th working day and I’ve received no cheque in the post. Not happy

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.

  • chrisgower
    Chris Gower (@chrisgower) reported from Exeter District, England

    @LauraRiceli I'm exactly the same. I ceremonially watch some terrestrial telly because I'm paying for it, @virginmedia won't let me cancel the telly as its part of my package. But we still have to pay a license fee because government reasons.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • juliefount
    julie fountain (@juliefount) reported

    What an absolute joke @virginmedia are been asking for help for weeks but nothing.

  • Harryn9000
    Harry Nicholson (@Harryn9000) reported

    @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this

  • CarryOnGemma
    CarryOnGemma (@CarryOnGemma) reported

    What now? @VirginMedia? I have tried to sign into my account to claim the reimbursement from not having the products you charge from dad. He should be getting a hefty rebate. Yet, you now can't sign me into the account because it's not connected to O2. So I tried that and you've blocked me because I have used the email to sign in too much. The email that is connected to the account. Then the phone number too much. If you don't fix this before I call you in the next twenty-four hours I'll take this to the courts which you have your bots saying people can't. Get me to let me sign in.

  • GPRO2023
    Gareth (@GPRO2023) reported

    @virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!

  • ross_biagini
    London leaver (@ross_biagini) reported

    @virginmedia my tv internet & phone are still not working in HP6

  • fludgate1
    Callum Fludgate (@fludgate1) reported

    @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

  • fp2072
    FordPrefect (@fp2072) reported

    @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

  • mike_munro
    oɹunɯ‾ǝʞᴉɯ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🖥 🎸 (@mike_munro) reported

    @virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.

  • w47carr
    Mrs c (@w47carr) reported

    @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

  • freethinker495
    Lovie35 (@freethinker495) reported

    @lucyjaynewhite1 It’s like trying to talk to any customer service over the phone these days. They are all foreigners who dnt have a clue wat they are doing or saying. virgin media is one of the worse.