Virgin Media outages and service status in Newton Poppleford and Harpford, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Newton Poppleford and Harpford, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 17, 10:56 AM GMT+1.
- Wi-fi (58%)
- Internet (25%)
- Total Blackout (8%)
- Phone (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Poppleford and Harpford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newton Poppleford and Harpford, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 21 hours ago |
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Exeter
|
Wi-fi | 1 day ago |
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Exeter
|
Phone | 3 days ago |
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Exeter
|
Wi-fi | 3 days ago |
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Exeter
|
Internet | 5 days ago |
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Exeter
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newton Poppleford and Harpford, England
Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia The reason they want me to call back is because their system was down!! They won't send an engineer without running through steps that I've already run without them.
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Matt Scott (@mrmattscott82) reported from Exeter District, EnglandHey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia I spent 25 minutes on the phone to your unhelpful customer service desk yesterday....
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@leemacca13 @virginmedia Virgin media literally have the worst service ever
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Martin Elcoate (@MElcoate) reported from Topsham, England@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Ian Bond (@BondyOfficial) reported from Exeter District, England@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, EnglandWorking from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
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Alex Squire (@exeteralex) reported from Exeter District, England@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Shakers (@ShakersExmouth) reported from Exeter District, England@virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia your customer service is woeful! Leaving soon, if I can just get someone on the phone lines to sort it! Apparently not knowing my password, brings your processes to a standstill and it’s my fault! #notgoodenough
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Nicola Quick FEPAA (@njquick) reported from Exeter, England@virginmedia useless customer service; complete service outage for 3 x days; after 48 hrs, £10????? Outrageous! #whatajoke
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Thorverton_Dad (@DadThorverton) reported from Thorverton, EnglandGrrrrr. I rarely tweet but @TalkTalk have ruined my day off. Tried unsuccessfully to obtain a new router, been talked down to like I am a child and charged for an engineer I didn't request or need! Why the heck did I ever leave @virginmedia. Indian call centres are so aggressive!
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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humanenergy (@humanenergy5) reported from Exeter District, England@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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Jasyboy71 (@jasyboy71) reported from Exeter District, England@virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrea crosby (@andreac14064810) reported@virginmedia every time I get a sales call iv had roughly in two days 4 despite saying im not interested I will raise a complaint
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Michael Crick (@MichaelLCrick) reported@MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.
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Si Smith (@sjslfcforever) reported@virginmedia how hard is it to speak to someone who actually understands the problem I’m having??
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Ali@Makely (@MakelyStudio) reportedthe thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.
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GeekyHairyBestia (@GeekyHairy) reported@virginmedia is your new ploy to get people to use your mobile device then provide the worse broadband on the market that don’t even fully work 50% of the time so customers have to give you more money for mobile data. This handset never leaves the house and every month same issue
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Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported@virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing
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Stephen Hampson (@StephenHampson) reported@virginmedia brilliant. Less than 12 months before the remote control on the streaming box packs up. And you haven't listened to feedback otherwise it would be one of the options on the help screen. What an awful company this is. Yes I've changed batteries.
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Stevie K (@the_k_bizzle) reported@virginmedia Billing system apparently down but you've took a double payment from my bank card. If its reflected on my account fine, but customer service can't help as theyve got issues and online shows "Something went wrong"
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Planetary Excursion (@fanny_maye) reportedso i sometimes check out downstairs where they got virgin media tv its got better news service
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Cristoir Toibin (@christobinsings) reported@virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.