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Virgin Media outages and service status in Newton Poppleford and Harpford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Newton Poppleford and Harpford, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi and TV.
  • The most recent signal from this area was received Apr 27, 8:49 PM GMT+1.
  • 96% Wi-fi (96%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Poppleford and Harpford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newton Poppleford and Harpford, England

The most recent Virgin Media outage reports came from the following cities: Exeter, and Pinhoe.

CityProblem TypeReport Time
Exeter Wi-fi 15 hours ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 3 days ago

Nearby cities with recent reports

Exeter

7 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Newton Poppleford and Harpford, England

Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:

  • ShakersExmouth
    Shakers (@ShakersExmouth) reported from Exeter District, England

    @virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...

  • jdcecfc
    justin courtney (@jdcecfc) reported from Seaton, England

    @virginmedia I was with my dad, and we were were going to change all of his stuff, but it was pathetic how the two call handlers treated us. No respect at all and seemed very pleased not to help.

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.

  • nrjs1000
    Nicholas Seymour (@nrjs1000) reported from Countess Wear, England

    After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.

  • stevem3ter
    Steve Haynes MONSTER (@stevem3ter) reported from Honiton, England

    @virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.

  • pbandapple
    Charlie Garnham (@pbandapple) reported from Exeter District, England

    @virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.

  • Bingamin
    PMo (@Bingamin) reported from Exeter District, England

    @virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

  • MattCampbellPhD
    Matt Campbell (@MattCampbellPhD) reported from Exeter District, England

    @virginmedia The reason they want me to call back is because their system was down!! They won't send an engineer without running through steps that I've already run without them.

  • DevonLifeEd
    Andy Cooper (@DevonLifeEd) reported from Exeter District, England

    @virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.

  • ConnettAdam
    adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @virginmedia sort your virgin tv go app always seems to go down. Soo poor

  • BondyOfficial
    Ian Bond (@BondyOfficial) reported from Exeter District, England

    Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke

  • mattedcous
    Matthew Cousins (@mattedcous) reported from Exeter District, England

    @virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia I spent 25 minutes on the phone to your unhelpful customer service desk yesterday....

  • MattCampbellPhD
    Matt Campbell (@MattCampbellPhD) reported from Exeter District, England

    @virginmedia Contact them later today to run through the troubleshooting tips before they will send an engineer to fix the issue. Even though it's same issue as been having for weeks which has already been ”fixed” once.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rhotes
    rhonda yates (@rhotes) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix

  • joelshepp
    Joel Sheppard (@joelshepp) reported

    @virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.

  • edengem
    Eden Gem (@edengem) reported

    @virginmedia please Help! Just had 3 overseas tech calls trying to solve desktop email error. Last person has now cancelled all email iPhone email then passed me to someone else! Appreciate yr assistance.

  • spudbishop666
    Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported

    @AlexMacLeod9 @virginmedia Mines only £38 , a month basic TV and broadband.. it's been good ngl.. Just customer service is appalling

  • pepetideo
    CrankyGeek (@pepetideo) reported

    @virginmedia ok... here is some feedback. Fire the person that has thought aquirering new customers is more important than keeping the ones you got and rewarding them. Secondly fire the person that is handeling disconnections. They singlehandely made me a never again costumer. You could not pay me to return

  • RogerGreen2009
    Roger Green (@RogerGreen2009) reported

    @entrustTMF @virginmedia I got a ‘3’5g router that pulls down the 5g signal, it was as fast as my Virgin Media 200+gbps and more reliable. £25/month. If you’ve no 5g coverage starlink is offering £35 a month.

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @entrustTMF @virginmedia I've done a postcode check and it says intermittent problems. My daughter says if it doesn't improve she can go back to her flat as it isn't too far away. We are in London. We signed up for virgin party as they were to pay £50 incentive to use & my father for both of us signing

  • reniferlopez
    Daniel (@reniferlopez) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • howdo01
    Jonathan H (@howdo01) reported

    @virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.

  • GusTw1tter
    Gus (@GusTw1tter) reported

    @virginmedia my broadband hubs is faulty & I need to replace. Your website is impossible to navigate & chat it is nonsense. Help.