Virgin Media Outage Report in Newton Poppleford and Harpford, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Poppleford and Harpford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newton Poppleford and Harpford, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Poppleford and Harpford, England
Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@virginmedia internet down again. Problems ? 🤔😬
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Sally French
(@sallywallywoo10) reported
from
Exeter District, England
@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@leemacca13 @virginmedia Virgin media literally have the worst service ever
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Honiton, England
@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keenanjohnson
(@KeenanJ122) reported
@virginmedia Customer service is awful, I don't know who deemed this the "Most reliable WiFi ever" but they need their head checking.
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James Chappell
(@jimbojames79) reported
@LadyOliviaFox @virginmedia Wow. That is seriously bad. I bet even YM gets faster than that!
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
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Vish Sahnan
(@visho___) reported
@virginmedia As per the messages and calls - someone to look at and sort out the property damage. I guess only you guys could send someone to install internet to a property where you’ve already installed internet!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
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muji
(@mi6730i) reported
@virginmedia why is your data so damn slow
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John Mahood
(@Jsamahood) reported
@virginmedia so providing 0.1mb upload doesn’t equal loss of service?
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Randy Batchelor
(@Rooflolly) reported
@virginmedia I was going to reply but the WiFi is currently down again.
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.
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Stacey Craft
(@StaceyJane_xx) reported
@virginmedia Yet again useless service and agent. Been over charged and the online agent said they couldn't see the charge. Ridiculous.