Virgin Media Outage Report in Newton Poppleford and Harpford, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Poppleford and Harpford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newton Poppleford and Harpford, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
Total Blackout | |
| Exeter |
Internet | |
| Exeter |
Internet | |
| Exeter |
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| Exeter |
Community Discussion
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Virgin Media Issues Reports Near Newton Poppleford and Harpford, England
Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:
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justin courtney
(@jdcecfc) reported
from
Seaton, England
@virginmedia I was with my dad, and we were were going to change all of his stuff, but it was pathetic how the two call handlers treated us. No respect at all and seemed very pleased not to help.
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.
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Simon
(@trail_71) reported
from
Exeter District, England
@virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic
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Rachel Smith
(@HotelRach) reported
from
Exeter District, England
Is @virginmedia down in Exeter again or is it just us?
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
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Al Brooking
(@albrooking) reported
from
Exeter District, England
I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.
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petenjane
(@petenjane) reported
from
Topsham, England
@virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
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justin courtney
(@jdcecfc) reported
from
Exeter District, England
@virginmedia Thankyou so much. Shocking service. Don't message again please
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
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Alex Squire
(@exeteralex) reported
from
Exeter District, England
@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..
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Nicholas Seymour
(@nrjs1000) reported
from
Countess Wear, England
After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@leemacca13 @virginmedia Virgin media literally have the worst service ever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tracey davis
(@traceydavis20) reported
@virginmedia Yes but it was never delivered it’s supposed to be delivered again today but we haven’t heard anything from yodel
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Neville Pyper
(@nevpyper27) reported
@edonkeyjobs @virginmedia Yip absolutely awful @virginmedia
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pinki amin
(@amin_pinki) reported
@virginmedia - please cancel my installation set for 16/12/22- I have been on the phone 4 times totalling 98 minutes and then your call centre disconnects the call. This customer service has been abysmal and I’m not yet a customer. You now have this in writing / recorded calls
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claire33™
(@Claire33Claire) reported
@virginmedia It wasn't a disconnection as it was never put in as we cancelled it the next day after ordering
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polivios poli
(@paulpoli1969) reported
@virginmedia Thank you for your reply is there a penalty if I cancel my contract?
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Leah
(@LovesTKandSP) reported
@virginmedia hi, I’ve tried to call but it’s just hung up after it said the box was switched off - it’s not it’s just flashing lights & not working properly, how do I get someone to help me please? Thanks
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Tim Dawson
(@timdnottingham) reported
@virginmedia So my complaint has been lost. How convenient. And when I called and asked to be transferred to your complaints team, I'm told that you don't have one! What is going on?!
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DP Computers
(@dp_computers) reported
@virginmedia I have never experienced so much crap customer service from a company in my life. I am seeking a lawyer and the news now on going issues since July. Passed around the world literally!!! @SkyNews @BBCWorld
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Giulitta Sandford
(@Giulitta123) reported
@virginmedia Maybe be sorry about the very poor customer service - shame whoever runs your organisation doesn’t look at your tweets - full of complaints about dire customer care.
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Chris Farr
(@farrct) reported
@virginmedia Afraid I won’t be phoning - as my experience of trying to (a) speak to a human and (b) one who knows how to help - is next to none!