Virgin Media outages and service status in Newton Poppleford and Harpford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Newton Poppleford and Harpford, including 1 direct report.
- The most common problems reported in this area mention Wi-fi and TV.
- The most recent signal from this area was received May 14, 11:06 AM GMT+1.
- Wi-fi (91%)
- TV (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newton Poppleford and Harpford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newton Poppleford and Harpford, England
The most recent Virgin Media outage reports came from the following cities: Exeter, and Pinhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 17 minutes ago |
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Exeter
|
Wi-fi | 4 days ago |
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Exeter
|
Wi-fi | 4 days ago |
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Exeter
|
Wi-fi | 5 days ago |
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Exeter
|
Wi-fi | 7 days ago |
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Exeter
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Newton Poppleford and Harpford, England
Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandVirgin media internet is absolute dog ****
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Sean Jenner (@SeanJenner10) reported from Exeter District, England@virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.
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humanenergy (@humanenergy5) reported from Exeter District, England@virginmedia internet down again. Problems ? 🤔😬
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡
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Clare Palmer (@spinkles176) reported from Exeter District, England@virginmedia Thanks, seems like the problem is the locking of the handset, can I confirm I'll still get BT sport access and does that include the app?
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Andy Cooper (@DevonLifeEd) reported from Exeter District, England@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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Jasyboy71 (@jasyboy71) reported from Exeter District, England@virginmedia it will only affect my credit score if you let it - you can stop that from happening by writing off any further charges to compensate me for the appalling service, for myaccount registration not working and for your agent refusing to let me speak to a manager
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Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.
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Jasyboy71 (@jasyboy71) reported from Exeter District, England@virginmedia @TomMockridgeVM Your customer service is the worst i have EVER experienced and i bitterly regret signing up with you - cannot log into myaccount to remove childlock, had to call customer service which is as bad as your online reviews suggest, took 30 minutes
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Elliot (@Elliot_TBR) reported from Exeter District, England@J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.
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humanenergy (@humanenergy5) reported from Exeter District, England@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Mike Noon (@TheMikeNoon) reported from Exeter District, England@virginmedia I cannot recall if there was anything specific, but they reset some things and checked the wiring but no resolution
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
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Simon (@trail_71) reported from Exeter District, England@virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toaster cult (@Toastercul53567) reportedDamn wifi gone out 4 times today I love you @virginmedia waste my money please I beg make me pay high price for your gigabit WiFi and make me cap out at ****** like 500
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Salmongymnast (@Danny_f1_fan) reported@virginmedia why is your Internet been down in tq1 for 3 days ??
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Dollynoocat (@dollynoocat) reported@status_is_down Yes. My Virgin Media service checker says intermittent signal in my area and to check back in 24 hours !!!! ML4 area
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Dave Flower (@flower15218) reported@virginmedia They can call me when they know they’re coming down and I can take them to the cabinet. Might be easier 👍
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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Enarial Perry (@EnarialP) reported@virginmedia @JoyB40 TV services are down countrywide it seems. The Virgin service checker doesn't work either. An acknowledgement that there is a problem & a statement of what is going on would be helpful.
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mike henry (@MikeHenry58) reportedDoes anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬
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PRIVATE (@senoreta) reported@virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!
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Deborah Bentham 🏳️⚧️🏳️🌈 (@BenthamDeborah) reported@JoshCF_ I’m with virgin media going up to £92 pm for phone & broadband when contract ends in September. I’ve been happy with the service but over £50 pm difference going with sky is just ridiculous.
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode