Virgin Media service status in Newton Poppleford and Harpford, England

Problems in the last 24 hours in Newton Poppleford and Harpford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Newton Poppleford and Harpford, England

The most recent Virgin Media outage reports came from the following cities: Exeter, Pinhoe, and Exmouth.

City	Problem Type	Report Time
Exeter	Wi-fi	22 hours ago
Exeter	Wi-fi	1 day ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	2 days ago
Exeter	Wi-fi	3 days ago
Exeter	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Poppleford and Harpford, England

Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:

• 
  Martin Elcoate (@MElcoate) reported 7 minutes ago from Topsham, England

  @virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...

• 
  humanenergy (@humanenergy5) reported 12 minutes ago from Exeter District, England

  @virginmedia internet down again. Problems ? 🤔😬

• 
  Ian Bond (@BondyOfficial) reported 13 minutes ago from Exeter District, England

  @virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening

• 
  Andy Cooper (@DevonLifeEd) reported 21 minutes ago from Exeter District, England

  @laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants

• 
  Abdul Latif (@alatif7934) reported 28 minutes ago from Exeter District, England

  @SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.

• 
  Jσѕιє (@tacksf0rsnacks_) reported 33 minutes ago from Exeter District, England

  My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.

• 
  Nicholas Seymour (@nrjs1000) reported 35 minutes ago from Countess Wear, England

  After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.

• 
  humanenergy (@humanenergy5) reported 37 minutes ago from Exeter District, England

  @RM_Leeming @Justice30 @virginmedia And never a refund in sight....

• 
  Ian Bond (@BondyOfficial) reported 37 minutes ago from Exeter District, England

  Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying

• 
  Julie Galt (@JulieGalt) reported 43 minutes ago from Exeter District, England

  @virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..

• 
  Dave Moist (@Bingamin) reported 46 minutes ago from Exeter District, England

  @LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.

• 
  Steve Haynes MONSTER (@stevem3ter) reported 47 minutes ago from Honiton, England

  @virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?

• 
  Matthew Cousins (@mattedcous) reported 47 minutes ago from Exeter District, England

  @virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?

• 
  Jσѕιє (@tacksf0rsnacks_) reported 50 minutes ago from Exeter District, England

  @leemacca13 @virginmedia Virgin media literally have the worst service ever

• 
  Andy Cooper (@DevonLifeEd) reported 53 minutes ago from Exeter District, England

  @virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.

• 
  adam connett (@ConnettAdam) reported 54 minutes ago from Ottery St. Mary, England

  @virginmedia sort your virgin tv go app always seems to go down. Soo poor

• 
  Sally French (@sallywallywoo10) reported 55 minutes ago from Exeter District, England

  @virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.

• 
  Julie Galt (@JulieGalt) reported 55 minutes ago from Exeter District, England

  @virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?

• 
  Julie Galt (@JulieGalt) reported 59 minutes ago from Exeter District, England

  @virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks

• 
  Matthew Cousins (@mattedcous) reported 60 minutes ago from Exeter District, England

  @virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sallymunden (@sallymunden1) reported 7 minutes ago

  @virginmedia that's fine but I'm wanting to know why engineers havent bothered turning up for 3 appointments - Fri 7th, Sat 8th and Mon 10th October - there was no problems with your systems then???? so in that respect my broadband services are affected in that Virgin havent supplied a 1/2

• 
  A Liverpool Mum (@FabLivMums) reported 9 minutes ago

  @virginmedia I would like to get official cancellation from virgin received the compensation promised received and return of the equipment and end of email threatening about non payment (for a service I no longer have

• 
  Andy Golds (@andyg81) reported 10 minutes ago

  @virginmedia @letsdigit Service status is not working so why keep telling people to check it just tell us the service is faulty

• 
  George Oosthuizen (@GeorgeOosthuiz6) reported 12 minutes ago

  @virginmedia guys messaged 3 times now and no response, I have no Internet and have no idea if the fault is with my router or if Internet is down in my area, customer services said they can't help me as their systems are down and I can't work without the wifi

• 
  Sandip Barman (@barmansandip) reported 17 minutes ago

  No broadband for over two hours in HD3 4EF and no way to check service status, when will services be restored @virginmedia

• 
  Nicky Headley (@scousenicky78) reported 18 minutes ago

  @virginmedia are there issues in the LE5 2 area? Our TiVo box keeps restarting on its own - 5 times in the space of 90mins this morning 🙄. Tried doing the online test and it just keeps saying “can’t run a test right now”.

• 
  Lolly (@Lolly_ThePop) reported 21 minutes ago

  @virginmedia Hi! Are you able to confirm to me that there are works going on affecting the broadband in DL1 4 please? The wifi at the mo is shockingly bad/practically non existent. I can’t get to talk to anyone on the phone…as usual 😖 Thank you.

• 
  Caroline stevens (@cazwest1982) reported 21 minutes ago

  @BoboJess_ @virginmedia My mom and dad are having three same issue with there's this is definitely to do with virgin on their end

• 
  mr mallon (@mrmallon) reported 24 minutes ago

  @virginmedia And I already told you that the service line said there were no problems.

• 
  Andy Golds (@andyg81) reported 25 minutes ago

  @BoboJess_ @virginmedia Same here and when you call uo they send a text to a link that does work rubbish service