Virgin Media

Virgin Media Outage Report in Newton Poppleford and Harpford, Devon, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Poppleford and Harpford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newton Poppleford and Harpford, Devon, England 02/04/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newton Poppleford and Harpford, Devon, England

The most recent Virgin Media outage reports came from the following cities: Exeter, Teignmouth and Exmouth.

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City Problem Type Report Time
United KingdomExeter Wi-fi
United KingdomExeter Wi-fi
United KingdomExeter Wi-fi
United KingdomExeter Wi-fi
United KingdomExeter Wi-fi
United KingdomExeter Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Newton Poppleford and Harpford, England

Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:

  • trail_71 Simon (@trail_71) reported from Exeter District, England

    @virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks

  • BondyOfficial Ian Bond (@BondyOfficial) reported from Exeter District, England

    Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying

  • Bingamin Dave Moist (@Bingamin) reported from Exeter District, England

    @virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.

  • jdcecfc justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic

  • alatif7934 Abdul Latif (@alatif7934) reported from Exeter District, England

    @SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.

  • nrjs1000 Nicholas Seymour (@nrjs1000) reported from Countess Wear, England

    After weeks of problems and discussions about WiFi connections, @virginmedia have just advised me that I should arrange my Zoom meetings for 7am when the traffic is lighter! Been very disappointed with them altogether. Leaving after 15+ years.

  • DevonLifeEd Andy Cooper (@DevonLifeEd) reported from Exeter District, England

    @laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants

  • ConnettAdam adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @virginmedia sort your virgin tv go app always seems to go down. Soo poor

  • MElcoate Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.

  • HotelRach Rachel Smith (@HotelRach) reported from Exeter District, England

    Is @virginmedia down in Exeter again or is it just us?

  • tacksf0rsnacks_ Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...

  • MElcoate Martin Elcoate (@MElcoate) reported from Topsham, England

    It would appear that @virginmedia broadband is down across the SW until at least midday. Not that you’d know from VM. Have had to glean this from internet searches & Facebook. Usual poor VM customer service.

  • petenjane petenjane (@petenjane) reported from Topsham, England

    @virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?

  • BondyOfficial Ian Bond (@BondyOfficial) reported from Exeter District, England

    @virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening

  • tacksf0rsnacks_ Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @leemacca13 @virginmedia Virgin media literally have the worst service ever

  • DevonLifeEd Andy Cooper (@DevonLifeEd) reported from Exeter District, England

    @virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.

  • JulieGalt Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia are there problems in the #exeter #ex2 area this morning? Cant load your service status page to check as that is down also..

  • albrooking Al Brooking (@albrooking) reported from Exeter District, England

    I have had lots of issues with @virginmedia over the last few months. Received this today “We wanted to let you know that the speeds to your Virgin Media Hub haven’t fallen below your Minimum Guaranteed Download Speed for 3 days in a row.” And today its down completely.

  • tacksf0rsnacks_ Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.

  • JulieGalt Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ilscuro Gianni Z™ (@Ilscuro) reported

    @virginmedia 2 of your team cut me off mid call, because they couldn't sort out the problem, joke company.

  • penguinvases Penguin Vases (@penguinvases) reported

    Hi @virginmedia Any chance the moving home process could be made easier? The 'Lets Chat' button on your website doesn't work. There's no option on the app. Do I have to send you smoke signals in the absence of a phone number? Or am I not just able to move my account? Ta.

  • cheekybunbuns SplinteredRose (@cheekybunbuns) reported

    @virginmedia services down in Manchester? Crappy TV and no internet or phone line at all...... detector says it on TV that should be down but that's no true at all.

  • jimcallaghan Jim (@jimcallaghan) reported

    @virginmedia Home now. Has been a crap couple of days. Began to work on Friday morning but stopped again not long after. I’d made no changes to my handset. Astonishing how dependent we become on our phone eh!? Had to get to airport and use their WiFi to get emails for boarding pass etc. faff

  • Tino2345 Martin (@Tino2345) reported

    @virginmedia Hi, ive had virgin media for about two years, I’ve never renewed or changed my package, so how am I still “within my contract period” when I request to leave on 21st April..??

  • Caryzzl82 Oracle Us #liveslowlivelong (@Caryzzl82) reported

    @virginmedia Any news? Sitting at home with no signal still.

  • PugManPete Just Peter (@PugManPete) reported

    I was signed up to a sim only deal by @virginmedia but I cancelled in my cooling off period as I never asked for it.

  • KanjiPuja Kris kross (@KanjiPuja) reported

    @virginmedia I already called them. What horrendous customer service. I was wasting my own time on the phone today to have this amended. I will simply ignore your ridiculous email.

  • Christo62584173 BR1NGTH3P4YNE (@Christo62584173) reported

    @virginmedia Yeah it's just the wifi that is the problem we pay for 500MBS and my PC wich is connected through LAN barely gets 80. I think you guys need to look into GAMING PACKAGES, bring out a gaming router that is able to handle dishing out the speeds people pay for

  • GoodServicePlse PLSE HELP/NOTE THX (@GoodServicePlse) reported

    @virginmedia So you hike prices, supposedly to improve service, yet your TV go app is becoming more and more unreliable. We constantly have to log out and back in and power the box off and on. P!ss poor value