Virgin Media Outage Report in Newton Poppleford and Harpford, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Poppleford and Harpford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Newton Poppleford and Harpford, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
Internet | |
| Exeter |
Total Blackout | |
| Exeter |
Internet | |
| Exeter |
Internet | |
| Exeter |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Poppleford and Harpford, England
Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Sally French
(@sallywallywoo10) reported
from
Exeter District, England
@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@virginmedia internet down again. Problems ? 🤔😬
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Honiton, England
@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@leemacca13 @virginmedia Virgin media literally have the worst service ever
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David G Boyes
(@WordMediaCo) reported
@virginmedia I have wifi dead spots in my house. How can I boost the signal from my router?
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William Donnachie
(@WillieDee) reported
@virginmedia I've been told a few times today that my price plan doesn't cover me getting free boosters. You want me to upgrade my plan to get the boosters. I complain about not getting the product I pay for and your resolution is to up sell me. What a lovely company you are virgin media.
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Matt Chapman
(@Riv4L) reported
@virginmedia @VirginMediaCorp Just got an email that my complaint was marked “resolved” but I said I didn’t want it resolved until I have internet access.. still no internet. Tell IT to stop being trigger happy with tickets haha.
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Thomas
(@Thomas27JD) reported
@virginmedia I’m just going to cancel my contract because you clearly don’t wanna fix my issue
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Thomas
(@Thomas27JD) reported
@virginmedia Engineers have said everything is fine but clearly it is not when all I’m getting is constant packet loss and the speeds are just not up to standard when I’m paying £54 a month I should be getting better ever since I’ve had the hub 4 it’s been ****
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Matt Chapman
(@Riv4L) reported
@virginmedia @VirginMediaCorp I would like C141121304 reopened, or a new complaint ticket in its place. My issue has not been resolved as I do not have internet at home.
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Vim Fuego
(@Vim023) reported
@virginmedia 24 mins on the phone only to be cut off by your operative! Worst customer service going. I'm paying for internet I can't use. Please advise...
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Cormac
(@CormacsThoughts) reported
@virginmedia internet went down AGAIN about an hour ago. Can't report it. Online account still doesn't work. This is ridiculous.
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andy haynes
(@BM_andyh) reported
@Spittoon2013 @virginmedia Is it a MoCA POE filter? It shouldn't have any effect on the WiFi signal 'cos it's in the cable to the router.
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Thomas
(@Thomas27JD) reported
@virginmedia Already put a complaint in months ago and you never got back to me lol what a joke of a Company