Virgin Media Outage Report in Newton Poppleford and Harpford, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Poppleford and Harpford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newton Poppleford and Harpford, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Teignmouth and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi | |
| Exeter |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Newton Poppleford and Harpford, England
Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Sally French
(@sallywallywoo10) reported
from
Exeter District, England
@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
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Matt Scott
(@mrmattscott82) reported
from
Exeter District, England
Hey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
Working from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.
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Amanda Leach
(@nuggyleach) reported
from
Exeter District, England
@Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Fleming
(@chrisfl) reported
@smsm1 @parimalkumar @virginmedia So once you actually cancel someone will phone you up with a decent offer. But the deals are always structured to hide the true cost and default to expensive after time. So if you have a BT line with FFTP or FFTC use that for broadband and streaming.
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Kellie Dawson
(@BigFashionista) reported
@tracycurtis71 @virginmedia We’ve had no box since last week. The engineer was arranged and never showed. We are so angry we want to cancel. Getting through is easy then they leave you hanging on webchat to cancel for 2 hours
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Ads Hodgetts
(@snockster) reported
Come on @virginmedia , Internet down for 3 days, promised a call back in 3-4 hours, that was 6 hours ago, its not funny
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Chazz Redhead
(@chazzredhead) reported
The LA THEATRE DE PHÉNIX finale is postponed to next week due to @virginmedia being bad at the whole internet thing
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Natalie
(@NChandlr404) reported
@virginmedia getting beyond a joke now. Joined in March, overcharged installation and each month. I call every month, get promised it’s on the system and will be sorted. 3 months you’ve been overcharging me. Signal in the house is rubbish too!
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remis
(@Remigijus1970) reported
@virginmedia hi there, what is going on with Virgin media at En9 3hy area, internet is down second time this week?
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Gazza
(@kunsbannedhair) reported
@virginmedia Not in this lifetime unless you can promise me i wont get whichever Indian house of the stupid you are using in Calcutta.
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Nathan Rees
(@nathanrees92) reported
@virginmedia It’s me again. Another night, another internet outage.
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Yorozuya Bauer-chan
(@DjBauer420) reported
@av47ar @virginmedia They've been laying down fiber cables by me, but not had any issues, they doing any work near you?
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av47ar
(@av47ar) reported
@AshOnFire1989 @virginmedia Maybe it's the heat. Maybe it's oversubscribed in our area. Maybe ignoring customers issues is much easier than fixing them. Tbf though when we moved here we had an engineer out, something about upstream levels. Fixed it in a few hours.