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Virgin Media outages and service status in Newton Poppleford and Harpford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newton Poppleford and Harpford, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • The most recent signal from this area was received Jun 2, 11:28 AM GMT+1.
  • 100% Wi-fi (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Poppleford and Harpford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Poppleford and Harpford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newton Poppleford and Harpford, England

The most recent Virgin Media outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Wi-fi 5 days ago
Exeter Wi-fi 6 days ago
Exeter Wi-fi 7 days ago
Exeter Wi-fi 9 days ago
Exeter Wi-fi 10 days ago
Exeter Wi-fi 10 days ago

Nearby cities with recent reports

Exeter

2 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Newton Poppleford and Harpford, England

Latest outage, problems and issue reports in Newton Poppleford and Harpford and nearby locations:

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia shocking customer service. Caring for my 76 year bed ridden father, recovering from an operation. I’ve got no internet, no TV until for him until Monday. And I can’t even speak to a manager about this. Time to find a new provider.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia It is hard to complain. I just want to send an email but cannot find how to do this. I do not want to speak to your call centre or use the live text - both routes have failed to respond to complaint. Only other method is to send in a physical letter.

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @leemacca13 @virginmedia Virgin media literally have the worst service ever

  • trail_71
    Simon (@trail_71) reported from Exeter District, England

    @virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks

  • SeanJenner10
    Sean Jenner (@SeanJenner10) reported from Exeter District, England

    @virginmedia really is a poor service. Once again sitting here waiting for my daily service drop out to reconnect. They are the only option for fibre at present. They know it too.

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?

  • MattCampbellPhD
    Matt Campbell (@MattCampbellPhD) reported from Exeter District, England

    @virginmedia Contact them later today to run through the troubleshooting tips before they will send an engineer to fix the issue. Even though it's same issue as been having for weeks which has already been ”fixed” once.

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.

  • BondyOfficial
    Ian Bond (@BondyOfficial) reported from Exeter District, England

    @virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia I spent 25 minutes on the phone to your unhelpful customer service desk yesterday....

  • jdcecfc
    justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia Haha, customer care, Anything but, sorry ti be negative but it was just the attitude yesterday was as if it was pleasing for the guy not to help me, that's the bit that I cannot except. I won't be phoning them again, I think I shal be canceling. Shame after all these years.

  • tacksf0rsnacks_
    Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, England

    See Virgin media are up to their old tricks again…🙄 if I had £1 for every time they are down, I’d be rich and could go elsewhere for a better package…

  • pbandapple
    Charlie Garnham (@pbandapple) reported from Exeter District, England

    @virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.

  • jdcecfc
    justin courtney (@jdcecfc) reported from Seaton, England

    @virginmedia I was with my dad, and we were were going to change all of his stuff, but it was pathetic how the two call handlers treated us. No respect at all and seemed very pleased not to help.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @WhichUK Thread below a snapshot of my frustration with Virgin Media customer care & their complaint handling process.

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England

    2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice

  • JulieGalt
    Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England

    @virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.

  • JulieGalt
    Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leedshippriest
    leedshippriest (@leedshippriest) reported

    Three broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service

  • kenpawley95
    Ken (@kenpawley95) reported

    @virginmedia Down in Wexford and all there is 3G. Omg. Unbelievably bad. Thought that was gone years ago. Time to go Vodafone

  • wendyhemsworth
    wendyh (@wendyhemsworth) reported

    @virginmedia our internet is down as is our neighbours. Online it says issue with our hub but followed all instructions and still says issue. Online says no outages but both ours and neighbours are down. They have engineer booked for tomorrow but I need internet now

  • garryba66
    bammo (@garryba66) reported

    @virginmedia @UHD4k When will I get compensation for.loss of service of a week

  • Pass_Move
    WATCHING THE GAME (@Pass_Move) reported

    @virginmedia @annasimpson1 What’s the point. You don’t care and never respond.

  • RobbieH1972
    Robbie Humphries (@RobbieH1972) reported

    @TheNotoriousMMA @LOCthedreamer2 Ireland 🇮🇪 needs an alternative news channel to the government funded stations like Rte/ newstalk/ virgin media etc until then things will not change as we have s generation who solely watch this absolute garbage… we need an alternative like GB news in the uk …

  • Tamd536
    Tam (@Tamd536) reported

    @virginmedia My in-laws have had no tv,internet or landline service since Friday as a result of a vandalism at their home address which was reported to police. An engineer attended yesterday and reconnected the main box outside their house but stated that another engineer would

  • Pass_Move
    WATCHING THE GAME (@Pass_Move) reported

    @virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.

  • Glouc123
    Andrée & Smudge (@Glouc123) reported

    @virginmedia am throwing new crap remote in bin. Got to sign in to channels and give your email info. Everything a pain in backside.

  • SteT238
    Ste (@SteT238) reported

    @virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.